InvoZone

BACKGROUND

Please describe your company and position.

I am the Director of System Solutions of TV2U ASIA SDN BHD

Describe what your company does in a single sentence.

Tv2u - Your Go-to Technology Partner in Innovation The only thing holding your business back is not being able to find the right software development partner. Let us take your problem off of your hands so you can focus on what really matters - running an efficient company! We help companies build innovative software with a team of world-class engineers and an innovative approach to each project, so you can be confident in your success with us.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

E-commerce Website Development

SOLUTION

How did you find InvoZone?

Referral

Why did you select InvoZone over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of InvoZone’s team?

2-5 Employees

What was your primary form of communication with InvoZone?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for an e-commerce website development project includes planning, designing, developing, testing, deploying, and maintaining the website. This involves understanding the client's requirements, creating a design and prototype, building the website's functionality, testing it thoroughly, deploying it to the live environment, and providing ongoing maintenance and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The end result was a beautifully designed e-commerce website that is easy to navigate and provides a seamless shopping experience for our customers. The site is mobile-responsive, fast, and secure, and we have seen increased traffic and sales since its launch. InvoZone's attention to detail and commitment to delivering a successful project really set them apart. I would highly recommend their services to anyone looking for a reliable and experienced team to handle their e-commerce website development needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked with InvoZone on an e-commerce website development project, and from the very beginning, their team was professional, communicative, and dedicated to delivering a high-quality product. Throughout the project, InvoZone provided regular updates and kept me informed of their progress. They were always available to answer any questions and ensured I was completely satisfied with each milestone before moving forward.

What did you find most impressive or unique about this company?

The team was professional, communicative, and dedicated to delivering a high-quality product. They were always available to answer any questions and ensured I was completely satisfied with each milestone before moving forward.

Are there any areas for improvement or something InvoZone could have done differently?

We are completely satisfied with the performance.

BACKGROUND

Please describe your company and position.

I am the CTO of SRIT

Describe what your company does in a single sentence.

Software and IT Solutions provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire InvoZone to accomplish?

• Build SRIT-POS App and Submit it to App store and Google Play
• Bind the app with our multi-tenant Web App instances via APIs

SOLUTION

How did you find InvoZone?

Other

Why did you select InvoZone over others?

• Pricing first our budget
• Company values aligned

What was the size of InvoZone’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SCOPE POS is a platform where sellers ring up the customers. It is the platform that enables the business of users to make sales.This platform also enables the payment record between all buyers and sellers. Through this platform, the buyers maintain the sales record, the product record and also the payment record.

This app enables the business to perform operations fast. Actors Following are the respective actors that will be involved in using the system or will be responsible for the administration of the system.

• Cashier - is responsible for issuing receipts,receiving payments,adding items and keeping track of all cash and credit transactions.
• Team Lead / Project Manager -  Responsible for the overall project architecture and management will also be responsible to act as a liaison between the Admin and InvoZone. Responsible for merging a new feature into the codebase
• Software Engineer - Following the instructions given by Team Lead or Project Manager to achieve a specific goal in a given time period
• Development Operations - Responsible for developing a pipeline and automation deployment cycle
• Quality Assurance Engineer- responsible for verifying the quality of the feature built by Software Engineers and reporting them to the Project Manager.
• UI Engineer - Responsible for designing the core components of the website/portal.
• UX Engineer - Responsible for analyzing the UI Design and improving the user experience. Actors Group
• Administrator: Cashier,Team Lead, Project Manager, Software Engineer
• User: Cashier Requirements Specifications All the requirements specifications mentioned below will be QA’d by Quality Assurance engineer and approved by either the team lead or the project manager before it is merged and released to the whole platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Web app users can log in to the app using their credentials
• App is published
• App UI/UX quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Not at all, the project is still ongoing, the quality is bad, and the project manager assigned to our project has little to no knowledge of our project.

What was your primary form of communication with InvoZone?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing Special.

Are there any areas for improvement or something InvoZone could have done differently?

• Their dev team is amateur, i believe they higher fresh graduates and assigned them to us.
• No QA were assigned to the project not UI/UX engineer, despite their claim in the contract and proposal.
• They are training their new-hires on our project i believe as there was many common issues.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Sell It Marketplace LTD, a cryptocurrency marketplace.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InvoZone?

I needed someone to develop my website.

SOLUTION

What was the scope of their involvement?

InvoZone is developing a fully responsive website for us from scratch, compatible with mobile phones, desktop devices, and tablets. As for the technology stack, they’ve used React Native, React.js,  Solidity as blockchain technology, and JavaScript. We’re almost done with the development project, but we’re planning to go with InvoZone into a maintenance plan where they’ll assist me weekly.

It’s a crypto marketplace where people can buy anything with cryptocurrencies, including both physical and digital objects. Users can connect their third-party decentralized wallets to our marketplace to make purchases. Our platform uses smart contracts to lock the payments and release them when people receive their goods. We’ve also implemented shipping APIs to have couriers delivering the physical products.

What is the team composition?

We work with a project manager, a customer satisfaction manager, a blockchain developer, a frontend developer, and a backend developer.

How did you come to work with InvoZone?

I found them on Upwork.

How much have you invested with them?

We’ve spent around $16,000.

What is the status of this engagement?

We started working together in January 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our collaboration with InvoZone has been good. They’ve deployed my UI designs very well, and they’ve always found a way to implement all the features I’ve asked for.

How did InvoZone perform from a project management standpoint?

InvoZone’s project management has almost always been good. Although we’ve had some misunderstandings, they’ve always had someone looking after our project. Our communication with their developers is also very good. We communicate via Slack and Google Meet, and we use Trello to organize tasks.

What did you find most impressive about them?

InvoZone has an extensive team, and they always find a solution to implement the features we want.

Are there any areas they could improve?

It would be great if InvoZone ensured perfect communication from the beginning. Although their communication isn’t bad, they need time to adjust initially.

Do you have any advice for potential customers?

Ensure to communicate your ideas and make it clear how often you want to communicate with the developers.

BACKGROUND

Please describe your company and your position there.

I'm the CTO of Big Shooter Golf. We are a startup aiming to innovate golf so people around the world can play against each other at their respective locations while their scores are equalized on one plane. We have a team of 16 and one office in Toronto.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone, and what were your goals?

We hired InvoZone to help solidify our backend as we were having some performance issues with live play. Their backend engineer came in and was ready to suggest improvements from day 1.

We made a huge variety of server improvements from improving pub/sub pattern with Redis, simplifying db models to making sure our server supports multi-threading and we are utilizing our system resources as efficiently as we can. We also had major improvements to be done on the mobile app, we hired two react-native/angular experts from InvoZone and they were able to come in and help us complete our rebuild of the mobile app which has significant performance improvements as well as sleeker design and AR capability.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found InvoZone through one of their marketing specialists (Anum) reaching out to me via LinkedIn. At the time of hiring, we were talking to a few other IT consulting firms as well but we selected InvoZone due to the developer experience, timings and their communication team was very welcoming from the start and always reaching out to make sure things are okay.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and improved a python-based backend (using Django) as well as a React-Native app (V1) and a Stencil/Ionic app (V2). All of the people were tasked with core feature deliveries whether they be frontend or backend.

Backend features include:

• pub/sub
• ORM query simplifications
• automatic hook for converting uploaded videos on our app to more condensed and compressed versions while still preserving most of the quality which are used as stories for golf holes within our own app
• API improvements
• multi-threading support

The frontend features included:

• live play table view where all the players play including websockets integration for synchronization
• tour/tournament creation UI (where admins or organizers create their tournaments and tours and add people)
• media view (like instagram or snapchat stories)
• most of the design on the app itself css wise

How many people from the vendor's team worked with you, and what were their positions?

There were 5 people on the core team including:

• one backend engineer
• two frontend engineers
• one unity game developer
• one project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to complete the first launch of the mobile app back in December last year which attracted a lot of traction to our app. At the beginning of this year, we partnered with the Canadian Junior Golf Association and the National Golf Association to host around ~168 tournaments for their players over the course of the whole year.

The V1 delivery was critical for us to secure these partnerships and so far we've already hosted like ~40 tournaments this year for these organizations. We couldn't have achieved the V1 results without the help of InvoZone as not only did the server results drastically improve but the frontend engineers did a great job on the newly promised features like the media view.

Describe their project management style, including communication tools and timeliness.

The team was great, they met the deadlines that we set as a company and the deadlines that they would set for them selves per task. We are extremely pleased with the experience and coordination thus far with InvoZone and aim to stay partners with them for the long term.

What did you find most impressive or unique about this company?

We had direct access to the whole team, which made it much easier to share and coordinate on ideas. New resources were readily available and in record starting time without needing any formal time commitments, InvoZone allowed us to be very flexible with our team management as tasks grew or shrunk to make sure we had what we needed for the time being.

The resources were also all very knowledgeable and very comfortable with each other so there was always some team chemistry to begin with which is awesome. At this point, they can coordinate on a new feature end to end without needing much guidance and BSG as a company trusts their decisions and instincts.

Are there any areas for improvement or something they could have done differently?

This is very general and could apply to all remote developer jobs as this is a new era for developers since most of them after COVID have been working remotely. So obviously new standards and rules need to be set which do not translate the same from an office environment.

However with all that being said, sometimes the new resources we hire would require us to push them for communication, of course this is weird for the developer too as expectations have not been set yet but as a tech manager who is thousands of miles away from them, it would be nice if they regularly gave me updates rather than me having to reach out to them. This was only during the beginning phases however as once everyone is on the same page, InvoZone devs did an awesome job adapting.

BACKGROUND

Please describe your company and your position there.

I am the senior software engineer at Marhamfy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone, and what were your goals?

My company needed to develop a healthcare mobile application urgently, due to the tight deadline. It is generally extremely difficult to get it done at such short notice. However, the dedicated teams at InvoZone got it done without any difficulty.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to InvoZone by my friend’s company who had an amazing working experience with them. So, the reference from someone I trusted made the decision easier for me in selecting InvoZone.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Despite the tight deadline that InvoZone’s team had to meet, they stayed in touch, communicating each and everything throughout the project. As the first step, they thoroughly researched the market as they consider it a crucial step in developing a mobile application. The next step was to build the wireframe and design to make it user-friendly.

Next came the development process that involved coding and testing to make it 100% bug-free. The last step was to deploy the app in the app store. Their effective communication made the final product according to our needs and requirements, saving us from the disappointment of not liking the final product. They used the following technologies to develop our healthcare app; React, Python and Angular.

How many people from the vendor's team worked with you, and what were their positions?

We hired a total of eight employees as we needed to launch our application before the set deadline. The team included; Five developers One project manager One SQA One UI/UX designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final product delivered to us was exactly how we wanted it to be. The best part is that they delivered it on time without creating much hassle during the process.

Describe their project management style, including communication tools and timeliness.

They use an agile approach as their project management style. The main communication tools used include Slack, Zoom, and Google Meets, making the overall communication quite smooth and effective.

What did you find most impressive or unique about this company?

The most impressive thing about this company is its time management and effective communication.

Are there any areas for improvement or something they could have done differently?

I don’t believe there are any areas for improvement since everything was delivered to us according to our needs. Their sense of professionalism and dedication to their work makes them the perfect choice overall.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Muzmind, a health technology startup focused on providing healthcare solutions to Muslims across the globe. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with InvoZone?

We hired InvoZone to help us build our platform. 

SOLUTION

What was the scope of their involvement?

InvoZone developed our platform on iOS and Android; it also had a web version. The app also had guided meditation content, and it let users speak to the broader community to get peer-to-peer solutions in terms of mental health and wellbeing. 

Moreover, they developed a feature where users could seek help from qualified psychotherapists and psychiatrists over the phone or within the app through video sessions. They developed the app from scratch using React Native. 

What is the team composition?

We worked with a project manager, a customer support manager, a project coordinator, and their whole development team. In total, we collaborated with 7–8 people. 

How did you come to work with InvoZone?

InvoZone approached us through LinkedIn and offered their services. I liked them because they were proactive; their portfolio was also quite strong. On top of that, their pricing was highly competitive. The team’s approach was professional, and they provided realistic timelines. That was why we hired them. 

How much have you invested with them?

We spent around $7,500. 

What is the status of this engagement?

The engagement lasted from June–October 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

One of our key metrics of success was the end users’ feedback — they loved it. From a technology point of view, the app was secure. InvoZone was also cost-effective; they delivered the project at $7,500, while we had quotations of $25,000–$60,000 from others. Finally, they met our deadlines. 

How did InvoZone perform from a project management standpoint?

To communicate, we had a Slack channel where we interacted with each other. We also had weekly calls, where we discussed project details. 

What did you find most impressive about them?

The engagement was professionally managed, especially in terms of setting timelines. We missed some deadlines, but that was because of delays in the delivery of information from outside sources. 

Are there any areas they could improve?

No, there weren’t any. There would always be room for improvement, but in this particular project, the InvoZone team was truly good. 

Do you have any advice for potential customers?

Be ready in advance and try as much as you can to deliver the required information to InvoZone quickly. A lot of times, they come back to us needing permission to access certain information and we’re not ready. Similarly, work closely with their developers and ask them to provide the maximum amount of information to you in terms of the project’s progress. That way, you won’t waste time. 

BACKGROUND

Please describe your company and your position there.

I am the Senior Digital marketing strategist at Polyvista.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone, and what were your goals?

I wanted to make a potential website for my consumers and expand my business worldwide.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my friends referred me to InvoZone because he personally had a great experience with their website development team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They did not only help us in the identification of our project’s requirements but also suggested us different solutions to our project’s needs. They brilliantly completed our project while considering the deadlines. The Project Manager was always there for me to tell me the project’s progress. The UI/UX, project approach, testing, and deployment were done so efficiently.

How many people from the vendor's team worked with you, and what were their positions?

There were 8 professionals working on my project and 1 of them was the Project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I wanted a dedicated team for my project and I was very happy to hire InvoZone. My business website is working smoothly. If you want a perfect website according to your business needs and requirements, InvoZone is the right choice for you.

Describe their project management style, including communication tools and timeliness.

The team was wonderfully cooperative and supportive throughout the project. They completed the project’s task quickly and met all the deadlines.

What did you find most impressive or unique about this company?

Their team management and dedication have really impressed me.

Are there any areas for improvement or something they could have done differently?

No, I did not find anything that needs to be improved. They were so professional and expert in their domains.

BACKGROUND

Please describe your company and your position there.

I work for a healthcare communications agency and work in the accounts department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone, and what were your goals?

Website development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and found this company.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked off the project to describe our vision for the website. We provided a detailed wireframe and creative layout files for them to develop the website. The website included a login page with a registration section for 2 different groups; General Practitioners or Pharmacists. This would lead you to the corresponding website. The same creative was used for each creative. Each website included faculty information, slides, and a page for a quiz.

How many people from the vendor's team worked with you, and what were their positions?

Musa - business development and Ahsan - web development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site was very nicely designed and all the functionality worked well.

Describe their project management style, including communication tools and timeliness.

The team often liked to have virtual meetings to discuss any updates or changes to the website. They communicated very promptly to our request over email and Slack and stayed on top of timelines.

What did you find most impressive or unique about this company?

We were very impressed with how fast they delivered the website. It was quite complex and we had many comments and changes along the way, however the team turned around changes very quickly for our review.

Are there any areas for improvement or something they could have done differently?

There were some minor bugs and fixes along the way, however, they did a great job of fixing them in a timely manner.

BACKGROUND

Please describe your company and your position there.

I'm the VP of Engineering at a mid sized company providing mealkit delivery service to customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone?

We needed qualified RoR developers to augment the team and continue working and adding features to our website for both internal and external users

SOLUTION

How did you select this agency and what were the deciding factors?

We found this agency online after interviewing and talking to multiple companies in this space. We were impressed by the professionalism of their presentations and track record. They were a good match for our future growth needs.

Describe the project in detail and walk through the stages of the project.

They provided 2 senior RoR developers to augment the in-house team and help with increasing efficiencies of the website.

Describe the recruitment process in detail.

We first discussed our project with our account manager, going over the key skills we were looking for. Based on that, they shortlisted 3 candidates for us to interview. We interviewed each of them and offered a position to 2.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With their support we were able to continue work on features and fix the technical debt that was building behind the systems. This allowed for an increase in page score and SEO, while making it easier and faster to develop new features.

How effective was the workflow between your team and theirs?

The goal was to always have the developers be a part of the team. They participated in the daily standups and biweekly planning and demo meetings. We utilized our existing Jira/Bitbucket/Slack dev flow

What did you find most impressive or unique about this company?

They provided experienced developers at a cost-effective price. The assigned account manager is a good listener and provides great alternatives and suggestions.

Are there any areas for improvement or something they could have done differently?

Time difference is always an issue. Initially there were issues with internet connectivity speeds, but it was rectified by the company.

BACKGROUND

Please describe your company and your position there.

I am the COO of a software development platform company Hippocrates Technologies. We are a disruptive startup aiming to democratize the development of advanced app-based and cloud-based eHealth solutions that run on cutting edge hardware and software technologies and natively connect to wearable (mIoT) devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire InvoZone, and what were your goals?

We quickly needed well experienced engineers to work on our initial version of the product. The goal was to complete the implementation quickly and go to market with a solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

We knew InvoZone from a previous engagement and we were really happy with the bouquet of services InvoZone was offering as a one stop shop. So we were happy to partner with them for this new venture.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work includes mobile and web app, and backend development as well as devops. Key deliverables are design and development of iOS components, backend NodeJS modules, as well as JS Web app.

How many resources from the vendor's team worked with you, and what were their positions?

Three engineers, frontend, backend, and devops.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy and satisfied with the proactive engagement and professional execution of the deliverables by the engineers on our project.

Describe their project management style, including communication tools and timeliness.

We used Trello, Slack, Weekly meetings, and emails to keep in touch with the engineers and communicate the project updates and management goals.

What did you find most impressive or unique about this company?

Their reliability and commitment to customer success is what we like most about InvoZone.

Are there any areas for improvement or something they could have done differently?

None as of now.