Intelisoft

BACKGROUND

Please describe your company and position.

I am the CEO and Co-Founder of Group Analysis in Albania

Describe what your company does in a single sentence.

Group Analysis in Albania (GAA) is a leading organization in the field of group analytic therapy, active in Albania since its inception in April 2015. As a proud member of the European Group Analytic Training Institutes Network (EGATIN), GAA is dedicated to advancing the discipline and practice of group analysis in Albania. Our mission focuses on: a. Coordinating a comprehensive training program in group analysis to equip professionals with the skills needed for impactful practice. b. Upholding the highest standards of practice and training in alignment with EGATIN guidelines, ensuring excellence and integrity in the field of group analysis. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intelisoft to accomplish?

• Improve our digital infrastructure: We wanted a more dependable technology environment that could support our organisational activities, make information easier to access, and provide a reliable foundation for our digital operations.
• Streamline administrative processes: Coordinating professional training programmes involves managing registrations, participant information, schedules, communications, and supporting documentation. We wanted to simplify these activities and reduce unnecessary manual work.
• Enhance our online presence and accessibility: We wanted to ensure that professionals, prospective trainees, and other interested individuals could access relevant information about our programmes, organisational activities, and educational opportunities more conveniently.
• Establish a scalable technology foundation: We needed solutions that could accommodate our future activities without requiring us to repeatedly restructure our systems as our training programmes and organisational responsibilities developed.

SOLUTION

How did you find Intelisoft?

Clutch Site

Why did you select Intelisoft over others?

• High ratings
• Good value for cost

How many teammates from Intelisoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement covered two principal areas: IT Strategy Consulting and Custom Software Development. IT Strategy Consulting The consulting component focused on understanding our organizational requirements and identifying suitable technological approaches. Key areas included: Technology requirements assessment: Reviewing our organizational processes and identifying areas where technology could provide practical support. IT strategy and planning: Establishing technology priorities that aligned with our operational needs and longer-term development objectives. Process improvement recommendations: Identifying opportunities to make administrative and educational coordination more structured. Technology recommendations: Considering suitable software approaches and technical requirements for our organization. Future scalability: Taking into account how our technology infrastructure could accommodate additional activities and evolving organizational needs. Custom Software Development The software development component focused on creating solutions that reflected our requirements and operational workflows. Key areas included: Understanding and documenting our software requirements. Designing software functionality around our organizational processes. Developing customized digital capabilities based on the agreed specifications. Reviewing functionality and providing feedback during development. Testing and refining the software before implementation. Supporting the transition toward using the completed solution. Summary of Key Deliverables The agreed deliverables included the following areas, subject to confirmation against the final project documentation: IT strategy recommendations and technology planning. Documented software requirements and functional specifications. Customized software developed around our agreed business requirements. Testing, refinements, and implementation support. Technical guidance to support the continued use and development of the solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most important outcome of this engagement was having a more structured approach to addressing our technological requirements. For an organization like ours, where professional training, educational coordination, and the quality of our activities are central to our mission, having appropriate digital tools can make a meaningful difference in how work is organized. The project provided an opportunity to translate some of our operational requirements into a more clearly defined technology direction. It also helped establish a foundation for improving how we approach digital processes. The outcomes we would highlight include: A documented technology direction aligned with our organizational priorities. Clearly defined software requirements and development objectives. Customized software functionality addressing the requirements agreed upon during the engagement. A more structured approach to organizing relevant administrative and operational workflows. A clearer understanding of how technology could support our future organizational development. The actual software modules delivered, number of workflows digitized, time saved in administrative activities, and any improvements recorded in training coordination.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our experience with Intelisoft's project management should be evaluated not only through the technical work but also through how effectively the team understood and responded to our organizational requirements. What we valued in this type of engagement was the importance of maintaining clear communication between the technical team and the people responsible for the organization's daily activities. Technology projects can sometimes become overly technical, particularly when working with organizations whose primary expertise lies outside the IT sector. We appreciated the need for discussions to remain understandable and focused on practical objectives. The most important aspect for us was having an opportunity to communicate our expectations, discuss the proposed approach, and review the direction of the work as requirements developed. Project delivery feedback: Intelisoft's actual delivery record, including adherence to agreed milestones and response times, should be confirmed before publication.

What was your primary form of communication with Intelisoft?

Virtual Meeting

What did you find most impressive or unique about this company?

One of the qualities we would particularly highlight is the combination of strategic thinking and technical implementation. We were not simply looking for a development team that could write code. We needed a technology partner capable of understanding the context in which the software would be used. Our organization operates in a specialized field, and our priorities are quite different from those of a conventional commercial business. We coordinate professional development activities, support the advancement of group analytic therapy, and work within professional standards associated with EGATIN. This makes it important for a technology partner to understand the purpose behind the requirements rather than simply focusing on individual technical tasks. The combination of IT Strategy Consulting and Custom Software Development was therefore particularly relevant to our objectives. We also appreciated the opportunity to approach our technology requirements from a longer-term perspective. Having a solution designed around organizational needs, rather than forcing existing processes into an unsuitable system, is an important consideration for an organization like ours.

Are there any areas for improvement or something Intelisoft could have done differently?

Overall, we consider the engagement a positive experience. As with any technology project, there are always opportunities to improve the way collaboration and implementation are organized. One area we would encourage continued attention to is documentation and knowledge transfer. For organizations that do not have large internal IT departments, comprehensive technical documentation and clear user guidance are especially valuable. We would also welcome continued opportunities for periodic reviews, particularly as our training activities and organizational requirements evolve. These are constructive suggestions rather than major concerns. We believe that maintaining an ongoing relationship between the technical provider and the client can help ensure that the implemented solutions remain useful over time.

BACKGROUND

Please describe your company and position.

I am the Team Lead of a web and app development company

Describe what your company does in a single sentence.

The company specializes in creating websites and applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intelisoft to accomplish?

• Expand the team with senior engineers to meet tight client timelines.
• Build a dedicated Java-based payment module alongside the existing PHP system.
• Stable delivery through an experienced outstaffed team.

SOLUTION

How did you find Intelisoft?

Online Search

Why did you select Intelisoft over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Intelisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To meet our growing development needs, we engaged Intelisoft under an outstaffing model. We already had an existing PHP-based core platform, and as the product evolved, we needed to expand its functionality using the Java stack, including the development of a separate Java-based payment module. The project focused on building a loyalty and rewards solution for restaurants, bars, and hospitality venues, designed to help businesses increase customer retention and engagement.

The platform included features such as customer profiles, loyalty points and rewards management, personalized offers, digital wallets, and seamless payment integration at the point of sale. A dedicated Java-based payment service handled transactions, bonus accrual, redemptions, and integrations with external payment providers, while ensuring secure and reliable processing during peak hours. The system was built to support high transaction volumes across multiple venues, with real-time data synchronization between the legacy PHP components and the new Java services.

Due to tight timelines, our client required a rapid scale-up of the development team, leaving no time to source internal resources. Intelisoft promptly addressed this need by assembling an experienced team consisting of three senior Java developers, a DevOps engineer, and a frontend developer. The team quickly integrated into our workflow, helped deliver critical features on schedule, and supported the stable rollout of the solution. We can confidently recommend Intelisoft as a reliable partner for cooperation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. By rapidly scaling the development team, the client accelerated the release of new loyalty and payment features, reducing planned delivery timelines by 30–40% compared to initial estimates.

2. Improved system performance and reliability: the new Java-based services enabled the platform to handle 2× higher transaction volumes during peak hours across multiple venues, while maintaining stable performance and reducing payment-related incidents.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Intelisoft was seamless. They integrated quickly into our team, kept us updated, and consistently delivered on time. The team was responsive to changing needs and proactive in suggesting solutions, making it easy to roll out critical features smoothly.

What was your primary form of communication with Intelisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us about Intelisoft was their ability to jump in and get things done without missing a beat. They understood our needs quickly, offered smart solutions, and made the whole process feel effortless and collaborative.

Are there any areas for improvement or something Intelisoft could have done differently?

We didn’t see any areas for improvement

BACKGROUND

Introduce your business and what you do there.

I’m a project portfolio manager at global leader in aluminum packaging. We produce cans, bottles, and aerosol containers for beverages, personal care, and household products, with a strong focus on sustainability.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Intelisoft?

We needed help with a project portfolio management platform with a key element to the visibility of project metrics. The platform needed to enable project leads to easily manage and update action logs in one place. The main goal was to reduce the manual efforts to update the presentation in PowerPoint. We also needed an integration with AI that generates a summary overview for our C-level/board members.

SOLUTION

What was the scope of their involvement?

Intelisoft has designed and developed the platform with analytics that show key metrics and statuses for multiple projects. The platform also generates automated reports thanks to the integration with PowerPoint. Another component that Intelisoft has built is an action log management board for project leads to update the statuses and comments. The team has also integrated AI to generate a summary overview for each project based on the content of the project.

Intelisoft provides a full set of services for us, including UI/UX design, API architecture, front- and backend development, AI integration, and testing. The main deliverable has been an MVP, which the team has implemented within around three months. After the successful delivery, we started working on enhancements for the platform.

What is the team composition?

We work with 5 teammates from Intelisoft.

How did you come to work with Intelisoft?

Someone referred Intelisoft to me. I chose them because they were close to my geographic location, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

So far, we’ve spent around $200,000 with Intelisoft.

What is the status of this engagement?

We started working with Intelisoft in April 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Intelisoft has delivered the MVP on time. We’ve received positive feedback from our IT office about the quality and stability of the platform. The team has also provided fast development, amazing communication, and a great management team.

Usually, our leads (operation directors and plant managers) need to spend at least 1–2 hours to find and review the data they present in the previous meeting. Then, they compare it with the current status and add it into the presentation slides, including only the data that has changed.

After that, they polish the presentation and match it with the other slides. Not all those people can work efficiently and quickly with PowerPoint, and they don’t always have enough time to complete the presentation. As a result, quite often, we’ve had a situation where those leads present the statuses of their projects to the C-level verbally instead of writing them down. For the next meeting, it’s difficult to remind them what was said.

Once we’ve implemented the platform, the process to complete the presentation takes around 5–10 minutes, saving a lot of their valuable time. This is the most important metric for us.

How did Intelisoft perform from a project management standpoint?

Intelisoft delivers everything on time, within the cost, and with the required quality. Their management is amazing and responsible. We communicate via virtual meetings(Teams), emails, and Slack.

What did you find most impressive about them?

Intelisoft’s approach to work is impressive. They really try to solve our issues and concerns.

Are there any areas they could improve?

No, they’ve done a really good job.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of Omada Health

Describe what your company does in a single sentence.

For 15 years, Omada Health has been in the corner of millions of Americans managing chronic conditions. We help our members between doctor visits, providing virtual care that adapts to real life. We partner with employers, health plans, pharmacy benefit managers, and government agencies to support their populations across common chronic conditions from prediabetes, diabetes, and hypertension to muscle and joint pain all through the convenience of an app. 

Our programs also adapt to provide specialized care for GLP-1 journeys. At Omada, care isn’t built for perfection. It’s built for real people. Our clinically validated programs combine human connection with modern technology, pairing members with real coaches and care teams. Omada’s impact is proven: our outcomes are published in 30 peer-reviewed studies, showing lasting behavior change, reduced healthcare costs, and ROI for our partners.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intelisoft to accomplish?

• Develop more intelligent healthcare technology: We wanted to explore and implement AI-driven capabilities that could help make digital healthcare experiences more responsive, improve how information is processed, and support better-informed decisions.
• Build scalable and reliable custom software: We needed software solutions that could accommodate growing user demands while maintaining reliability, usability, and the flexibility to support evolving healthcare requirements.
• Improve the overall digital experience: We wanted to make technology more intuitive for people managing ongoing health conditions. The objective was to reduce unnecessary complexity and create smoother interactions between members, healthcare professionals, and supporting systems.

SOLUTION

How did you find Intelisoft?

• Online Search
• Clutch Site

Why did you select Intelisoft over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Intelisoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Intelisoft was engaged for AI development and custom software development. The work involved understanding our technical requirements, discussing the intended functionality, and translating those requirements into practical development tasks. The engagement covered several areas: Requirements analysis and technical planning: The team worked through the project requirements, discussed the intended functionality, and helped establish a development approach aligned with our objectives. 

AI development: Intelisoft contributed to the development of AI-related capabilities intended to support more intelligent software functionality. This involved technical implementation, evaluating requirements, and refining the solution as the project progressed. Custom software development: The team worked on developing software components tailored to our operational and product requirements rather than relying entirely on generic, off-the-shelf solutions. 

System functionality and integration: Another important part of the engagement involved ensuring that the developed components could work within the intended software environment. Compatibility and consistency were important considerations throughout the process. Testing and quality assurance: The development work included reviewing functionality, identifying issues, and making necessary adjustments before considering deliverables ready for acceptance. 

Ongoing communication and refinements: We discussed requirements, reviewed development progress, and provided feedback where adjustments were needed. The key deliverables included AI-related software functionality, custom-developed software components, technical implementation, testing and quality assurance, and refinements based on project feedback. 

What mattered to us was having a development team that could understand the reasoning behind the requirements, not just the technical instructions. That distinction is particularly important in healthcare technology, where the end product needs to serve people reliably and intuitively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most meaningful outcomes should be assessed against the original project requirements and the functionality delivered. For our engagement, the areas we evaluated included: 

Completion and acceptance of the agreed development deliverables. Successful implementation of the required AI-related functionality. 

Delivery of custom software components aligned with our technical requirements. 

Resolution of identified functionality and integration issues during testing. Improved readiness of the relevant software components for their intended use.

A clearer technical foundation for subsequent development and product improvements. 

Beyond the technical deliverables, having a development partner who could work through requirements and incorporate feedback was valuable. The project resulted in the delivery of the agreed AI development and custom software components, with particular attention given to functionality, system reliability, and alignment with our technical requirements. 

The team completed development refinements, addressed issues identified during testing, and helped establish a more structured technical foundation for future improvements. One particularly valuable outcome was having software functionality tailored to our specific needs rather than depending entirely on generic solutions. 

This gave us greater flexibility in considering future product enhancements and supporting evolving healthcare technology requirements. We also benefited from a more organized development process, clearer technical implementation, and a collaborative approach to resolving challenges. Overall, the engagement represented meaningful progress toward our software development objectives and provided a solid foundation for continued digital innovation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is one of the areas that should be evaluated throughout a software development engagement, particularly when requirements involve multiple technical considerations. Our experience with Intelisoft should be reflected in how consistently the team communicated, tracked deliverables, and responded to feedback. 

A useful aspect to highlight is the team's approach to handling changes. Software projects do not always progress exactly as initially envisioned. Sometimes a requirement needs clarification, an issue becomes apparent during testing, or a particular feature requires additional refinement. Intelisoft was responsive when we raised questions or requested adjustments. 

Their team took feedback into consideration and worked through the necessary changes rather than leaving us to manage technical concerns independently. Regarding timelines, the review should identify whether the agreed milestones were met, which deliverables required additional time, and how any delays were communicated. 

Overall, we would give the project management experience a positive assessment if it accurately reflects the communication and delivery standards demonstrated throughout the engagement.

What was your primary form of communication with Intelisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out to us about Intelisoft was the opportunity to work with a team focused on combining AI development with practical custom software engineering. In healthcare, there is a meaningful difference between developing something that looks impressive technically and developing something that can genuinely support a real operational need. We appreciated the importance of approaching the work from both perspectives. 

AI capabilities need to have a clear purpose, while custom software needs to be dependable, maintainable, and aligned with the people who will eventually use it. Another quality worth highlighting is their ability to work through technical requirements and translate them into development activities. Having a team that can engage with the practical details of a project makes collaboration much more productive. 

We also valued the opportunity to discuss technical decisions and refine requirements as the work progressed.

Are there any areas for improvement or something Intelisoft could have done differently?

One area we would encourage Intelisoft to continue strengthening is proactive technical documentation and knowledge sharing throughout development. Having detailed documentation of implementation decisions, system dependencies, and future maintenance considerations can make ongoing development even smoother. 

We would also welcome continued emphasis on sharing milestone updates and technical demonstrations as features progress. This gives stakeholders more opportunities to review functionality and provide feedback early. These are constructive suggestions rather than major concerns. They are the kinds of improvements that can make an already productive development relationship even more effective.

BACKGROUND

Please describe your company and position.

I am the CEO of Headspace

Describe what your company does in a single sentence.

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intelisoft to accomplish?

• AI Development: We wanted to explore and implement AI-driven capabilities that could improve digital experiences, streamline processes, and make our technology infrastructure more intelligent and adaptable.
• Web Development: We needed to improve our web presence and develop a reliable, user friendly digital platform that could accommodate evolving business and customer requirements.
• Scalability and Long Term Maintainability: We wanted a solution that would not simply address immediate technical requirements but could also accommodate future enhancements without requiring us to rebuild everything from scratch.

SOLUTION

How did you find Intelisoft?

• Online Search
• Clutch Site

Why did you select Intelisoft over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Intelisoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The engagement involved AI development and web development. Intelisoft's responsibilities included understanding the project requirements, discussing the technical approach, and translating the agreed specifications into working digital solutions. Key deliverables included:

• AI development and implementation based on the agreed use cases.
• Web application development and implementation.
• Frontend development focused on usability and accessibility.
• Backend development and application functionality.
• Integration of relevant systems and services.
• Testing, debugging, and quality assurance. Technical refinements based on feedback.
• Deployment support and handover documentation.

One important aspect of the engagement was ensuring that the technical implementation remained aligned with the intended user experience. In mental health care, usability and reliability are particularly important because digital interactions should feel straightforward and accessible rather than unnecessarily complicated.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results should be assessed against the original objectives, including the functionality delivered, completed development milestones, application performance, successful integrations, and improvements to the relevant business processes. Useful evidence to include:

• Number of agreed features successfully implemented.
• Successful completion of development and deployment milestones.
• Application performance or reliability improvements.
• Reduction in manual work, if measured.
• User feedback or adoption data, if available.
• Successful completion of agreed integrations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Intelisoft managed the project in a very organized and professional manner. From the beginning, they established clear priorities, discussed expectations with us, and broke the work into manageable milestones. Communication was consistent throughout the engagement, and we were kept informed about progress, upcoming tasks, and anything that required our input or approval.
They delivered the agreed items within the expected timelines, and whenever adjustments were needed, they communicated early rather than allowing issues to affect the overall progress. I particularly appreciated their willingness to listen to feedback and make changes without making the process unnecessarily complicated.
For instance, when we had questions about certain functionalities or wanted adjustments to better align with our requirements, the team took the time to understand our concerns and work through the necessary revisions. They were also responsive when priorities shifted or additional clarification was needed. Rather than making assumptions, they would discuss the requirements with us and ensure everyone was aligned before proceeding.
This made collaboration much easier and helped us maintain confidence in the development process. Overall, their project management was one of the positive aspects of the engagement. They demonstrated accountability, maintained good communication, and approached challenges with a practical, solution oriented mindset. I appreciated that they treated our feedback as part of the development process rather than as an inconvenience.

What was your primary form of communication with Intelisoft?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Intelisoft was their ability to understand our requirements and translate them into practical technical solutions. Their team demonstrated strong technical knowledge, a collaborative attitude, and a genuine willingness to listen to feedback. I particularly appreciated their flexibility when adjustments were needed and their focus on finding solutions rather than creating complications.

Are there any areas for improvement or something Intelisoft could have done differently?

Overall, we had a very positive experience with Intelisoft. One area they could improve is providing more frequent progress demonstrations and detailed technical documentation throughout development. This would make an already good collaboration even smoother. However, this was a relatively minor point, and we were satisfied with the overall experience.

BACKGROUND

Please describe your company and position.

I am the Director of a liqueur manufacturing company.

Describe what your company does in a single sentence.

Our company ranks among the First Independent distilleries in Italy, with more thank 200 tears of expertise in Liqueur manufacturing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Intelisoft to accomplish?

• Increase inventory management
• Stream line internal admin processes
• Maintain supply compliance and market access

SOLUTION

How did you find Intelisoft?

Referral

Why did you select Intelisoft over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Intelisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a custom web application to connect few of our key operations:

- Purchase Orders fulfilment

- Warehousing and Inventory management

- Invoicing

- External e-commerce API linkage

- Data sharing with other CMSs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

- Lowered processing time for POs fulfilment

- Lowered Data analysis and Reporting time

- Lowered manual management effort required

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Intelisoft Team have been supportive and accurate. The technicians have interpreted our requirements correctly and implemented our modification request without exceeding the budget

What was your primary form of communication with Intelisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Intelisoft's swiftness of responses, variety of solutions, and ability to navigate software constraints stood out.

Are there any areas for improvement or something Intelisoft could have done differently?

I would Say no, the over all experience have been positive, with no issues encountered