Meet *instinctools - a global AI-powered software engineering company with over 25 years of experience.
We help both SMBs and Enterprises build robust, scalable software solutions that excel in functionality and design.
Our core services include:
Agentic AI enablement
Custom software development enhanced by deep AI expertise
Digital product engineering
Business process automation
Legacy system modernization
Advanced data analytics and visualization
Cloud infrastructure and DevSecOps
Headquartered in the USA (Maryland) and Europe (Germany), *instinctools offers convenient locations for meeting and collaborating directly with our clients.
We have development centers in Poland, LATAM, India, and Kazakhstan that combine global expertise with a strong price-quality balance to ensure exceptional results across time zones.
Our work is backed by ISO-certified quality standards, strategic partnerships with leading tech platform, and a long-standing commitment to engineering excellence. Instinctools holds a broad portfolio of regional and industry-specific certifications, including CIR, HIPAA, and other compliance frameworks required for regulated markets.
The 2025 Annual Customer Satisfaction Index is 9.1 out of 10.
Learn more: https://www.instinctools.com/
Request a free project estimate via contact@instinctools.com
Min project size
$10,000+
Hourly rate
$25 - $49 / hr
Employees
250 - 999
Locations
Stuttgart, Germany
Year founded
Founded 2000
Languages
Timezones
3 Languages that we service
English
German
Polish
21 Timezones that we service
ACT
Australia Central Time (ACT)
AGT
Argentina Standard Time (AGT)
ART
(Arabic) Egypt Standard Time (ART)
AET
Australia Eastern Time (AET)
BET
Brazil Eastern Time (BET)
CET
Central European Time (CET)
CNT
Canada Newfoundland Time (CNT)
CST
Central Standard Time (CST)
EAT
Eastern African Time (EAT)
EST
Eastern Standard Time (EST)
EET
Eastern European Time (EET)
GMT
Greenwich Mean Time (GMT)
IET
Indiana Eastern Standard Time (IET)
MET
Middle East Time (MET)
MST
Mountain Standard Time (MST)
NET
Near East Time (NET)
NST
New Zealand Standard Time (NST)
PNT
Phoenix Standard Time (PNT)
PRT
Puerto Rico and US Virgin Islands Time (PRT)
PST
Pacific Standard Time (PST)
UTC
Universal Coordinated Time (UTC)
6 Locations
Stuttgart , Germany
Warszawa , Poland
Mississauga , Canada
Wilmington , DE
Ahmedabad , India
London , England
No have been added yet...
Pricing Snapshot
Min. project size
$10,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.6
/5
What Clients Have Said
*instinctools is noted for their good value for cost, with clients highlighting competitive pricing and effective resource allocation. Although specific project costs vary, the general feedback emphasizes affordability and quality, making them a favorable choice for diverse project sizes.
Multiple clients commend *instinctools for their technical proficiency, especially in areas like mobile and web app development, Java, and system engineering. Their ability to quickly learn new technologies and deliver high-quality solutions is frequently highlighted.
Collaborative and Client-Focused Approach
*instinctools is praised for their collaborative nature and client-focused approach. They work closely with clients to understand their needs and often go beyond the scope to ensure client satisfaction. Their ability to integrate well with client teams is also noted.
High Customer Satisfaction
Customer satisfaction is generally high, with clients reporting positive experiences and successful project outcomes. This satisfaction is reflected in repeat engagements and long-term partnerships.
Effective Project Management
Clients appreciate *instinctools' project management skills, noting their timely deliveries, structured approaches, and responsiveness to client needs. They communicate effectively using tools like Slack, Jira, and Google Meet, which facilitates smooth project execution.
Consistent Quality and Reliability
*instinctools consistently delivers reliable and high-quality solutions, often exceeding client expectations. Their ability to maintain quality across various projects and industries is a recurring theme in reviews.
Challenges with Team Consistency
Some clients noted challenges with team consistency, particularly in long-term projects where team leaders or members changed frequently. This led to periods of adjustment that could impact project continuity.
"The items are delivered within a reasonable time, and sometimes the outcome exceeds expectations."
Jan 2, 2025
Co-Founder, Healthmatters
Varvara T.
Verified
Other industries
Northeast - USA
1-10 Employees
Online Review
Verified
*instinctools has revamped a health and wellness company's website. They've optimized existing features and developed new ones.
The client has noticed an increase in customer value. *instinctools delivers tasks within a reasonable timeframe and exceeds the client's expectations. The team is open to requests and always willing to discuss and resolve any issues that arise.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the co-founder of Healthmatters
Describe what your company does in a single sentence.
Health and wellness.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire *instinctools to accomplish?
improve website
SOLUTION
How did you find *instinctools?
Online Search
Why did you select *instinctools over others?
Good value for cost
How many teammates from *instinctools were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
optimisation of current and development of new features.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Enhanced value for customers.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The items are delivered within a reasonable time, and sometimes the outcome exceeds expectations.
What was your primary form of communication with *instinctools?
Virtual Meeting
What did you find most impressive or unique about this company?
They team is open to requests and always willing to discuss and resolve any issues that arise.
Are there any areas for improvement or something *instinctools could have done differently?
We found everything satisfactory.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
QA Services for Software Company
Application Testing
$200,000 to $999,999
May - Nov. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very autonomous, proactive, professional, and always open to help."
Oct 3, 2023
Product Manager, Software Company
Baptiste Caruana
Verified
Other industries
Paris, France
201-500 Employees
Online Review
Verified
*instinctools offered QA services to a software company. They provided the release and feature qualifications of the client's two storage software and implemented QA best practices.
*instinctools helped the client identify a significant amount of customer-impacting bugs prior to the software's release. Their team was proactive, professional, and proactive. They leveraged their technical skills to provide the support the client needed. Moreover, they communicated via meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Product Manager of a software company.
Describe what your company does in a single sentence.
Software define file & object storage
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire *instinctools to accomplish?
QA for software
SOLUTION
How did you find *instinctools?
LinkedIn
Why did you select *instinctools over others?
Pricing fit our budget
Good value for cost
How many teammates from *instinctools were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Provide release and feature qualification of our 2 storage software.
Implement state-of-the-art QA practices.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
A significant amount of customer-impacting bugs were caught by the teams prior to release.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They were very autonomous, proactive, professional, and always open to help.
What was your primary form of communication with *instinctools?
Virtual Meeting
What did you find most impressive or unique about this company?
Technical skills
Are there any areas for improvement or something *instinctools could have done differently?
Nothing in mind yet
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-32 of
32 Reviews
Packages we offer:
Project discovery
A comprehensive solution designed to transform your innovative ideas into actionable project plans. Our approach combines best practices in business analysis, market research, product delivery, and growth strategy development to address operational efficiency, expansion, technology, and business management challenges.
Small
Discovery workshop
$5,000
/total
Clarification Call : Free initial consultation to assess business needs goals and challenges
Stakeholder Alignment: Identify key stakeholders and align expectations
Business Analysis & Market Research: Basic business objectives review
Pre-Discovery Workshop: 3 to 5 days of on site or remote analysis
Innovation & Technology Assessment: High level technology stack recommendations
3
day
delivery
Medium
Discovery phase
$10,000
/total
Clarification Call : In depth analysis with detailed documentation
Stakeholder Alignment: Facilitate discussions to resolve internal vision conflicts
Business Analysis & Market Research: Competitor and market research
Pre-Discovery Workshop: Workshop with top level strategy formulation
Clarification Call : Strategic planning for MVP execution
Stakeholder Alignment: Define team roles and responsibilities for MVP execution
Business Analysis & Market Research: In depth feasibility study including financial projections
Pre-Discovery Workshop: Finalized innovation roadmap and actionable implementation plan
Innovation & Technology Assessment: Full solution architecture with scalability and security strategy
5
week
delivery
Features
Small
$5,000
/total
Medium
$10,000
/total
Large
$15,000
/total
Clarification Call
Free initial consultation to assess business needs goals and challenges
In depth analysis with detailed documentation
Strategic planning for MVP execution
Stakeholder Alignment
Identify key stakeholders and align expectations
Facilitate discussions to resolve internal vision conflicts
Define team roles and responsibilities for MVP execution
Business Analysis & Market Research
Basic business objectives review
Competitor and market research
In depth feasibility study including financial projections
Pre-Discovery Workshop
3 to 5 days of on site or remote analysis
Workshop with top level strategy formulation
Finalized innovation roadmap and actionable implementation plan
Innovation & Technology Assessment
High level technology stack recommendations
Technical feasibility validation
Full solution architecture with scalability and security strategy
UI/UX Concept Development
–
Project Roadmap & Development Planning
Initial roadmap draft
Detailed project roadmap with milestones
Agile development strategy and sprint planning
Feature Prioritization & Scope Definition
–
Proof of Concept (PoC) Development
–
MVP Development
–
–
Quality Assurance & Risk Mitigation
No
Initial risk assessment and mitigation strategies
Full QA strategy with automated and manual testing
DevOps & Deployment Strategy
No
Infrastructure hosting recommendations
CI or CD pipeline setup and cloud deployment plan
Post-Development Support & Iteration
–
–
Small
$5,000
/total
Clarification Call
Free initial consultation to assess business needs goals and challenges
Stakeholder Alignment
Identify key stakeholders and align expectations
Business Analysis & Market Research
Basic business objectives review
Pre-Discovery Workshop
3 to 5 days of on site or remote analysis
Innovation & Technology Assessment
High level technology stack recommendations
UI/UX Concept Development
–
Project Roadmap & Development Planning
Initial roadmap draft
Feature Prioritization & Scope Definition
–
Proof of Concept (PoC) Development
–
MVP Development
–
Quality Assurance & Risk Mitigation
No
DevOps & Deployment Strategy
No
Post-Development Support & Iteration
–
Medium
$10,000
/total
Clarification Call
In depth analysis with detailed documentation
Stakeholder Alignment
Facilitate discussions to resolve internal vision conflicts
Business Analysis & Market Research
Competitor and market research
Pre-Discovery Workshop
Workshop with top level strategy formulation
Innovation & Technology Assessment
Technical feasibility validation
UI/UX Concept Development
Project Roadmap & Development Planning
Detailed project roadmap with milestones
Feature Prioritization & Scope Definition
Proof of Concept (PoC) Development
MVP Development
–
Quality Assurance & Risk Mitigation
Initial risk assessment and mitigation strategies
DevOps & Deployment Strategy
Infrastructure hosting recommendations
Post-Development Support & Iteration
–
Large
$15,000
/total
Clarification Call
Strategic planning for MVP execution
Stakeholder Alignment
Define team roles and responsibilities for MVP execution
Business Analysis & Market Research
In depth feasibility study including financial projections
Pre-Discovery Workshop
Finalized innovation roadmap and actionable implementation plan
Innovation & Technology Assessment
Full solution architecture with scalability and security strategy
UI/UX Concept Development
Project Roadmap & Development Planning
Agile development strategy and sprint planning
Feature Prioritization & Scope Definition
Proof of Concept (PoC) Development
MVP Development
Quality Assurance & Risk Mitigation
Full QA strategy with automated and manual testing
DevOps & Deployment Strategy
CI or CD pipeline setup and cloud deployment plan
Post-Development Support & Iteration
Extended team
Instinctools' Extended Team Package is designed to provide flexible and scalable solutions to meet your software development needs. Our offerings are structured into three categories, each tailored to different project requirements and team sizes.
Small
Staff augmentation
$5,500
/month
Team Size: 1 FTE
Integration : Works within your existing team structure and follows your processes
Management : Managed by the client
Project Ownership : Client retains full control
Expertise Access : On demand access to specialized skills
Medium
Dedicated team
$25,000
/month
Team Size: 5 FTEs
Integration : Fully dedicated to your project working as an autonomous unit
Management : Partially managed by Instinctools collaborating with the client
Project Ownership : Shared responsibility between client and Instinctools
Expertise Access : A cross functional team tailored to project needs
Large
Development center
$120,000
/month
Team Size: 25 FTEs
Integration : Operates as a full scale offshore extension of your company
Management : Fully managed by Instinctools with strategic oversight from the client
Project Ownership : Instinctools manages operations while aligning with client objectives
Expertise Access : A large scalable team covering diverse expertise across multiple projects
Features
Small
$5,500
/mo
Medium
$25,000
/mo
Large
$120,000
/mo
Team Size
1 FTE
5 FTEs
25 FTEs
Integration
Works within your existing team structure and follows your processes
Fully dedicated to your project working as an autonomous unit
Operates as a full scale offshore extension of your company
Management
Managed by the client
Partially managed by Instinctools collaborating with the client
Fully managed by Instinctools with strategic oversight from the client
Project Ownership
Client retains full control
Shared responsibility between client and Instinctools
Instinctools manages operations while aligning with client objectives
Expertise Access
On demand access to specialized skills
A cross functional team tailored to project needs
A large scalable team covering diverse expertise across multiple projects
Flexibility & Scalability
Can scale up and down quickly as needed
Scalable with additional resources if required
Highly scalable with the ability to ramp up operations efficiently
Infrastructure & Resources
Uses clients existing infrastructure
Partial support with necessary tools and processes
Fully equipped development center with dedicated infrastructure and security measures
Security & Compliance
Follows the clients security policies
Adheres to industry standard security protocols
Enterprise level security with dedicated compliance measures
Administrative Support
Not included
Basic HR and legal compliance support
Full support included
Small
$5,500
/mo
Team Size
1 FTE
Integration
Works within your existing team structure and follows your processes
Management
Managed by the client
Project Ownership
Client retains full control
Expertise Access
On demand access to specialized skills
Flexibility & Scalability
Can scale up and down quickly as needed
Infrastructure & Resources
Uses clients existing infrastructure
Security & Compliance
Follows the clients security policies
Administrative Support
Not included
Medium
$25,000
/mo
Team Size
5 FTEs
Integration
Fully dedicated to your project working as an autonomous unit
Management
Partially managed by Instinctools collaborating with the client
Project Ownership
Shared responsibility between client and Instinctools
Expertise Access
A cross functional team tailored to project needs
Flexibility & Scalability
Scalable with additional resources if required
Infrastructure & Resources
Partial support with necessary tools and processes
Security & Compliance
Adheres to industry standard security protocols
Administrative Support
Basic HR and legal compliance support
Large
$120,000
/mo
Team Size
25 FTEs
Integration
Operates as a full scale offshore extension of your company
Management
Fully managed by Instinctools with strategic oversight from the client
Project Ownership
Instinctools manages operations while aligning with client objectives
Expertise Access
A large scalable team covering diverse expertise across multiple projects
Flexibility & Scalability
Highly scalable with the ability to ramp up operations efficiently
Infrastructure & Resources
Fully equipped development center with dedicated infrastructure and security measures
Security & Compliance
Enterprise level security with dedicated compliance measures
Administrative Support
Full support included
AI development
AI Development Package is designed to help businesses leverage the power of artificial intelligence for innovation, automation, and efficiency. Our AI solutions are tailored to meet the specific needs of your business, with a focus on delivering high-value outcomes through advanced technologies such as machine learning, AI agents, and LLMs.
Small
Machine Learning Consulting
$10,000
/total
Best for : Companies exploring AI assessing potential business use cases or laying the groundwork for machine learning projects
Main Goal : Define AI strategy and outline a clear plan for implementing machine learning solutions
Customization : Highly customizable depending on the clients industry and use cases and AI maturity level
Integration & Support : Strategyfocused with ongoing support and guidance for clients in implementing the AI plan within their organization
Maintenance & Updates : Ongoing consultancy refining the AI strategy and adjusting based on performance metrics or new opportunities
Medium
AI agents and virtual assistants
$25,000
/total
Best for : Businesses aiming to automate workflows and improve customer interactions through AI driven virtual agents and assistants
Main Goal : Build and integrate AI agents and virtual assistants to handle tasks like customer support or process automation or data entry
Customization : Custom agents are designed based on specific business needs
Integration & Support : Full integration with existing business systems
Maintenance & Updates : Continuous training and updates to AI agents based on user feedback evolving business needs and AI advancements
Large
LLM development and fine-tuning
$100,000
/total
Best for : Enterprises needing advanced AI solutions to generate and process large amounts of textual data offering custom training for complex models
Main Goal : Develop and finetune large language models to deliver highly specialized functionality for advanced use cases
Customization : LLMs are finely tuned to specific business domains
Integration & Support : Comprehensive model deployment including integration with existing platforms and continued support for model updates and performance monitoring
Maintenance & Updates : Ongoing monitoring and fine tuning of the LLMs to ensure relevance and quality along with periodic updates based on market trends or emerging technologies
Features
Small
$10,000
/total
Medium
$25,000
/total
Large
$100,000
/total
Best for
Companies exploring AI assessing potential business use cases or laying the groundwork for machine learning projects
Businesses aiming to automate workflows and improve customer interactions through AI driven virtual agents and assistants
Enterprises needing advanced AI solutions to generate and process large amounts of textual data offering custom training for complex models
Main Goal
Define AI strategy and outline a clear plan for implementing machine learning solutions
Build and integrate AI agents and virtual assistants to handle tasks like customer support or process automation or data entry
Develop and finetune large language models to deliver highly specialized functionality for advanced use cases
Customization
Highly customizable depending on the clients industry and use cases and AI maturity level
Custom agents are designed based on specific business needs
LLMs are finely tuned to specific business domains
Integration & Support
Strategyfocused with ongoing support and guidance for clients in implementing the AI plan within their organization
Full integration with existing business systems
Comprehensive model deployment including integration with existing platforms and continued support for model updates and performance monitoring
Maintenance & Updates
Ongoing consultancy refining the AI strategy and adjusting based on performance metrics or new opportunities
Continuous training and updates to AI agents based on user feedback evolving business needs and AI advancements
Ongoing monitoring and fine tuning of the LLMs to ensure relevance and quality along with periodic updates based on market trends or emerging technologies
Security & Compliance
Focus on identifying potential risks and ensuring the proposed AI strategy adheres to data protection standards
Strict compliance with data protection regulations
High level security protocols for sensitive data ensuring compliance with regulatory standards and minimizing potential risks
Cost Efficiency
Ideal for businesses with a limited budget looking to create an AI roadmap before full implementation
A midrange investment suitable for businesses seeking to implement AI solutions that improve operational efficiency and customer engagement
High investment for businesses aiming to implement cutting edge AI solutions that require custom model training and large scale performance
Small
$10,000
/total
Best for
Companies exploring AI assessing potential business use cases or laying the groundwork for machine learning projects
Main Goal
Define AI strategy and outline a clear plan for implementing machine learning solutions
Customization
Highly customizable depending on the clients industry and use cases and AI maturity level
Integration & Support
Strategyfocused with ongoing support and guidance for clients in implementing the AI plan within their organization
Maintenance & Updates
Ongoing consultancy refining the AI strategy and adjusting based on performance metrics or new opportunities
Security & Compliance
Focus on identifying potential risks and ensuring the proposed AI strategy adheres to data protection standards
Cost Efficiency
Ideal for businesses with a limited budget looking to create an AI roadmap before full implementation
Medium
$25,000
/total
Best for
Businesses aiming to automate workflows and improve customer interactions through AI driven virtual agents and assistants
Main Goal
Build and integrate AI agents and virtual assistants to handle tasks like customer support or process automation or data entry
Customization
Custom agents are designed based on specific business needs
Integration & Support
Full integration with existing business systems
Maintenance & Updates
Continuous training and updates to AI agents based on user feedback evolving business needs and AI advancements
Security & Compliance
Strict compliance with data protection regulations
Cost Efficiency
A midrange investment suitable for businesses seeking to implement AI solutions that improve operational efficiency and customer engagement
Large
$100,000
/total
Best for
Enterprises needing advanced AI solutions to generate and process large amounts of textual data offering custom training for complex models
Main Goal
Develop and finetune large language models to deliver highly specialized functionality for advanced use cases
Customization
LLMs are finely tuned to specific business domains
Integration & Support
Comprehensive model deployment including integration with existing platforms and continued support for model updates and performance monitoring
Maintenance & Updates
Ongoing monitoring and fine tuning of the LLMs to ensure relevance and quality along with periodic updates based on market trends or emerging technologies
Security & Compliance
High level security protocols for sensitive data ensuring compliance with regulatory standards and minimizing potential risks
Cost Efficiency
High investment for businesses aiming to implement cutting edge AI solutions that require custom model training and large scale performance
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