IIH Global

BACKGROUND

Please describe your company and position.

I am the Director of F2W Ltd Trading as Floors To Walls

Describe what your company does in a single sentence.

UK leading supplier of PVC Wall Panels and Slat Panels - Delivering direct to your door

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global to accomplish?

• Website Migration
• Maintenance

SOLUTION

How did you find IIH Global?

Previous Customer

Why did you select IIH Global over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from IIH Global were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have several key issues with Shopify and needed our site urgently migrated to WP, we required the full website overhauling and fully functioning in a very short space of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website migration was given an end date which was met, the project was managed by Chitra and she undated me throughout the process. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Migration delivered on time, all management was via Sanjay & Chitra. all messages whether that be email or whatsapp where responded to straight away and tasks actioned. 

What was your primary form of communication with IIH Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They genuinely care, They learn your company/market so that they can tweak there offer/services to both what you want and need.

Are there any areas for improvement or something IIH Global could have done differently?

I think the team is fantastic.

BACKGROUND

Please describe your company and position.

I am the Owner of Kiseki Studio

Describe what your company does in a single sentence.

Web development, web design, graphic design and photography

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global to accomplish?

• Web Development

SOLUTION

How did you find IIH Global?

Online Search

Why did you select IIH Global over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from IIH Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To update and resubmit an app to the Apple Store and Google Play Store.

• Update screenshots for iPad layout
• Update compliance for new terms and conditions
• Update information regarding the app and it's benefits
• Troubleshoot and test for any issues 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quick responses regarding updates throughout the project and detailed reports on what work had been done and why. Good communication the whole way through with the team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The items were delivered well within the time limit quoted. If there were any issues on my side, they resonded within minutes to help.

What was your primary form of communication with IIH Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The response time and clear and concise feedback on the progress of the project.

Are there any areas for improvement or something IIH Global could have done differently?

Nothing that I can think of, I am happy with the consistent results.

BACKGROUND

Please describe your company and position.

I am the CEO of Blast Entertainment Limited

Describe what your company does in a single sentence.

Video game retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global to accomplish?

• Build marketplaces
• Integrate APIs

SOLUTION

How did you find IIH Global?

Clutch Site

Why did you select IIH Global over others?

• Pricing fit our budget
• Good value for cost

How many teammates from IIH Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To develop an online marketplace and integrate a number of third party tools. Key deliverables were:

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Progress milestones of development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It STILL hasn't been finished yet. We are almost 18 months over and still no sign of finishing. Awful communication. They keep trying to charge me for extra bits even though it's their mistake. They are awful at communication and the whole project has been a nightmare. Avoid at all costs.

What was your primary form of communication with IIH Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nothing. They have been an utter nightmare to work with.

Are there any areas for improvement or something IIH Global could have done differently?

They do not test properly and release software that is riddled with bugs. They don't read documentation properly and agree to things they don't have the skillset to do and then ask you to pay more. 

Company Responses

The service provider responded on September 18, 2025.

Hi James,

We're genuinely sorry to hear about your disappointment. At IIH Global, we value open communication and transparency, and we'd like to clarify some key points for the benefit of anyone reading this.

The original project scope — a B2C platform — was completed and delivered. Afterward, additional requirements were introduced, including a new B2B platform with extra features such as third-party integrations. Naturally, this extended the timeline beyond the original estimate. We accommodated these changes in good faith and without objection, even when the project name and direction changed midway.

In terms of testing, we repeatedly requested access to the third-party services needed for proper live testing, but this was not provided. Without access, it was difficult to validate the platform in real-world conditions, and feedback from your side was also limited during key stages.

It's also important to note that there's a difference between bug fixing (which we cover, and even offered one year of free support) and change requests or new features, which were outside the original contract. Despite this, we continued to support and make updates well beyond what was contractually required.

Finally, while we normally deliver final handover once contractual obligations — including payment milestones — are met, we made the platform live earlier as a gesture of professionalism and to keep progress moving.

We stand by the effort and professionalism our team put into this project. We remain open to resolving any outstanding matters fairly, once pending contractual obligations are fulfilled.

— IIH Global Team

BACKGROUND

Please describe your company and position.

I am the Managing Director of Greens of Haddington Ltd

Describe what your company does in a single sentence.

Health & Safety Consultancy for businesses in the rural sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global to accomplish?

• Develop a Document Management System for us to send documents to clients

SOLUTION

How did you find IIH Global?

Referral

Why did you select IIH Global over others?

• Pricing fit our budget
• Great culture fit

How many teammates from IIH Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked with us in developing the system based on our ideas.

They were very good at changing and adapting the systems as ideas evolved to ensur ethat the system met our requirements and demands

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project has just been laucnhed so it is diffcult to assess. Feedback from our clients who have been using this so far has been positive however

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They undesrstood what we were looking to achieve and were quick to respond to any issues or impremenets that we could identify

What was your primary form of communication with IIH Global?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their customer service and understanding of what we were looking to achieve.

Are there any areas for improvement or something IIH Global could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the CEO of a healthcare company 

Describe what your company does in a single sentence.

Unique health and fitness app that is very customizable so that your fitness journey is YOURS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global Limited to accomplish?

• Build out our unique software
• Maintain and update software

SOLUTION

How did you find IIH Global Limited?

Online Search

Why did you select IIH Global Limited over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from IIH Global Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a non app developer, I requested that they build out the entire app/website for me based on my design criteria and business requirements .

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They delivered the product in a timely manner so that I could launch on schedule 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• they were very transparent on cost 
• they were very communicative 
• they provided help with design aspects that i needed support with 

What was your primary form of communication with IIH Global Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ease of communication... it seems like they are almost always available to chat if I have any questions. I also appreciate their level of transparency with me on timelines and other happenings

Are there any areas for improvement or something IIH Global Limited could have done differently?

There should be a easier way to better translate our ideas to them with less confusion

BACKGROUND

Please describe your company and position.

I am the Founder of a social networking brand

Describe what your company does in a single sentence.

We have a fan platform that offers exclusive access to content from creators. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global Limited to accomplish?

• Develop a fan platform

SOLUTION

How did you find IIH Global Limited?

Online Search

Why did you select IIH Global Limited over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from IIH Global Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a fan platform to compete directly with the biggest platforms in the industry. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our platform offers all the features and functionalities that the biggest platforms in the industry offers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Always on time.
• Very quick responses. 

What was your primary form of communication with IIH Global Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

No matter what obstacles or challenges we face, the development team always finds a solution. 

Are there any areas for improvement or something IIH Global Limited could have done differently?

None that I could think of. 

BACKGROUND

Please describe your company and position.

I am the CEO of PKITNEXT

Describe what your company does in a single sentence.

We offer professional PKI Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global Limited to accomplish?

• Developing Secirity Applications

SOLUTION

How did you find IIH Global Limited?

Online Search

Why did you select IIH Global Limited over others?

• High ratings
• Pricing fit our budget

How many teammates from IIH Global Limited were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing Security Applications 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

sprint meetings and tests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working remotely is not always easy. Constant communication is important. Respond times where ok.

What was your primary form of communication with IIH Global Limited?

Virtual Meeting

What did you find most impressive or unique about this company?

They're friendly and accurate with their work.

Are there any areas for improvement or something IIH Global Limited could have done differently?

Better time tracking 

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Specialist of Greha Pravesh Real Estate

Describe what your company does in a single sentence.

Real estate Brokerage company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global Limited to accomplish?

• CRM
• To make daily tasks easy

SOLUTION

How did you find IIH Global Limited?

Online Search

Why did you select IIH Global Limited over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from IIH Global Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CRM for the real estate agents to journal their day to day tasks, to keep a track of each call, ftf meetings etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CRM made according to the company's requirements. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lincy and Dhawal were closely monitoring the progress of the crm and were actively communicating with us , listened to each and every query and rectified it immediately. Provided solutions for all our needs.

What was your primary form of communication with IIH Global Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed with their great customer service.

Are there any areas for improvement or something IIH Global Limited could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the CCO of Depixus

Describe what your company does in a single sentence.

Life Sciences Tools Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire IIH Global Limited to accomplish?

• Web services
• SEO

SOLUTION

How did you find IIH Global Limited?

Other

Why did you select IIH Global Limited over others?

High ratings

How many teammates from IIH Global Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Turnaround time on requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, IIH is very responsive

What was your primary form of communication with IIH Global Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness and attention to detail are impressive.

Are there any areas for improvement or something IIH Global Limited could have done differently?

No

UPDATED REVIEW

This review was published on January 26, 2022.

Head of Product Management, Biotechnology Startup
Chemicals & Biotechnology

Paris, France

11-50 Employees

Sep 2021 - Ongoing

Less than $10,000

Verified

Project summary
IIH Global is upgrading a biotechnology startup’s WordPress website. They’re updating the site’s theme, structure, and navigation while preserving the content the client has provided from their old site. 

Feedback summary
The upgraded website hasn’t launched yet, but the client is pleased with the new site theme IIH Global designed. Typically, they communicate via virtual meetings. IIH Global is responsive and turns around deliverables quickly — their team is a cost-effective solution for the client’s needs.

BACKGROUND

Introduce your business and what you do there.

I am the head of management at a biotechnology company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with IIH Global?

Our website was typical of an early-stage startup, but not of one that received Series A funding as we just had. So, we needed to upgrade it. 

SOLUTION

What was the scope of their involvement?

IIH Global is upgrading our previous website in WordPress, including the navigation structure. At the beginning of the project, my team discussed our goals with the teammates from IIH Global, who followed back with us quickly with design drafts. They offered suggestions on the overall structure, navigational option, and different themes. We provided all of the content for the site before the development was complete. 

What is the team composition?

We typically work with one teammate from IIH Global, but I believe there is a larger team working on website development. 

How did you come to work with IIH Global?

I’d worked with IIH Global at another firm. 

How much have you invested with them?

We’ve invested around £1,000–£1,500 (approximately $1,400–$2,000 USD) with IIH Global.

What is the status of this engagement?

Our engagement with IIH Global began in September 2021, and it is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The website hasn’t gone live yet, so there are no metrics. However, I will say that the new site theme IIH Global designed is better than the previous. 

How did IIH Global perform from a project management standpoint?

IIH Global is very responsive and turns around project deliverables quickly — IIH Global ensures our feedback is reflected in their work. Their ability to stick to timelines and budgets is excellent. Typically, we communicate with IIH Global via Google Meet or Microsoft Teams. 

What did you find most impressive about them?

I appreciate the reasonable cost of IIH Global’s work. If I got this work done locally, it would be more expensive — working with IIH Global is cost-effective. 

Are there any areas they could improve?

I don’t think IIH Global has anything to improve. 

Do you have any advice for potential customers?

I’d advise future clients to put together a comprehensive brief for IIH Global to use throughout the partnership.

RATINGS: 
Overall rating: 4

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 4