I Knowledge Factory Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the DGM IT Infra. of CIE Automotive India Ltd

Describe what your company does in a single sentence.

We are a manufacturing and engineering company providing industrial products and solutions to various sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire I Knowledge Factory Pvt. Ltd. to accomplish?

• To provide a stable and secure web server environment for CIE India, ensuring reliable website accessibility, optimal performance, and seamless handling of traffic without downtime.
• To ensure reliable and stable hosting for the CIE India website
• To reduce downtime and improve overall site performance
• To secure the website with HTTPS and improve visitor trust
• To ensure encrypted data transfer and meet modern security standards

SOLUTION

How did you find I Knowledge Factory Pvt. Ltd.?

• Online Search
• Referral

Why did you select I Knowledge Factory Pvt. Ltd. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from I Knowledge Factory Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

KF provided website hosting and SSL certificate services. The scope included hosting setup and configuration, ongoing monitoring and support, SSL certificate installation, and renewal management. They also assisted with basic troubleshooting to ensure the website remained secure and accessible.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website availability

Page load response time

The website remained stable with consistent uptime and improved reliability. SSL was successfully implemented, removing security warnings and enabling secure HTTPS access. Overall, website performance and security improved with fewer technical issues reported.

Server resource utilization

Downtime incidents

Hosting reliability metrics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was handled on time without much follow-up. The team was responsive when support was needed and resolved issues in a straightforward manner.

What was your primary form of communication with I Knowledge Factory Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They handled hosting and security tasks smoothly and kept things running without frequent issues or disruptions.

Are there any areas for improvement or something I Knowledge Factory Pvt. Ltd. could have done differently?

Overall, the experience was fine.

BACKGROUND

Please describe your company and position.

 I am the IT Manager of a packaging machinery company 

Describe what your company does in a single sentence.

We are a manufacturing company providing packaging machinery and related solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire I Knowledge Factory Pvt. Ltd. to accomplish?

• To deliver a professional and responsive online presence for us that showcases their advanced packaging solutions and engineering legacy, while ensuring reliable site performance and visibility.
• Easy website navigation
• Fast and Smooth website functionality
• Minimal downtime support

SOLUTION

How did you find I Knowledge Factory Pvt. Ltd.?

• Online Search
• Referral

Why did you select I Knowledge Factory Pvt. Ltd. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from I Knowledge Factory Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IKF worked on our website design and development and also supported us with IT managed services. They handled the website structure, design updates, development work, and ongoing technical support where needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Responsive design performance The website became better structured, with clearer page flow and easier navigation for users. Overall usability improved, technical issues reduced noticeably, and the site started performing more smoothly and reliably across devices.

Page load speed

Website uptime

Security & SSL status

Hosting performance metrics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was delivered within the agreed timelines. The team was responsive whenever we had questions or requests and handled changes or issues in a timely and organized manner, which made the overall process smooth.

What was your primary form of communication with I Knowledge Factory Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They handled both the website work and IT support as part of one team, which made coordination much easier for us. Having a single point of contact reduced back and forth, improved communication, and helped things move faster without confusion. Also, they were highly professional!

Are there any areas for improvement or something I Knowledge Factory Pvt. Ltd. could have done differently?

Overall, things went smoothly.

BACKGROUND

Please describe your company and position.

I am the IT Head of Vision Infra

Describe what your company does in a single sentence.

Vision Infra is a construction and infrastructure company that works on developing quality residential and commercial projects with a focus on strong planning and timely execution.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire I Knowledge Factory Pvt. Ltd. to accomplish?

• We wanted a professional website that clearly explains our projects and builds trust with customers.
• Another goal was to get more genuine inquiries through the website.
• Our goal was to improve our online presence and make the brand look more credible and modern.
• We needed a website that works well on mobile and loads fast for users.
• We also wanted a team who can manage the website regularly so we don’t have to worry about technical issues.

SOLUTION

How did you find I Knowledge Factory Pvt. Ltd.?

Online Search

Why did you select I Knowledge Factory Pvt. Ltd. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from I Knowledge Factory Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IKF handled the complete website design and development for our company, including UI/UX design, responsive development, and content structuring. Key deliverables included a fully functional, mobile-friendly, and performance-optimized website aligned with our brand and business goals. The scope also covered ongoing managed services such as website maintenance, performance monitoring, security updates, and technical support. Overall, IKF ensured the website remained secure, updated, and scalable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User engagement and experience

Conversion or lead generation

After the new website launch, our online presence improved and became very well and our brand now looks much more professional and trustworthy. The website loads faster, works smoothly on mobile devices (in very less seconds), and user engagement has increased compared to the earlier site. We started receiving more relevant inquiries through the website forms. Ongoing support from IKF helped maintain consistent performance, uptime, and security without any major issues.

System uptime and reliability

Support response and resolution time

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team followed a structured and transparent project management approach I must say that. The milestones were delivered on time, and communication was pretty consistent even after the project. They were highly responsive to our feedback. Their proactive coordination made the entire process smooth and even our management appreciated that.

What was your primary form of communication with I Knowledge Factory Pvt. Ltd.?

Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out to us was how well they understood our business needs right from the start and paid attention to even small details. They didn’t just focus on design, but also made sure the website works smoothly and looks professional at the same time. The team is always quick to respond, easy to talk to, and very supportive throughout the project.

(Their approach made us feel confident working with them as a long-term partner.)

Are there any areas for improvement or something I Knowledge Factory Pvt. Ltd. could have done differently?

While the project was executed smoothly, more frequent performance reporting (in the scope itself) could have added additional value, but we can understand that was a part of scope.

The rest as said, team was always open to feedback.

BACKGROUND

Please describe your company and position.

I am an executive at Alligator Automations

Describe what your company does in a single sentence.

Alligator Automations offers packaging machinery manufacturing and automation solutions for industries like automotive, FMCG, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire I Knowledge Factory Pvt. Ltd. to accomplish?

• Increase Ranking on Search Engines for preferred keywords
• Improve the lead counts through organic search channel

SOLUTION

How did you find I Knowledge Factory Pvt. Ltd.?

• Online Search
• Referral

Why did you select I Knowledge Factory Pvt. Ltd. over others?

• High ratings
• Close to my geographic location

How many teammates from I Knowledge Factory Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

IKF worked with us on both website development and SEO. They first designed and developed our website, making sure it was user friendly, mobile responsive, and optimized for search engines.

After the website launch, IKF has been handling our SEO for the last two years. Their work includes keyword research, on-page and technical SEO, content optimization, link building, and regular performance tracking. They also provide updates and improvements based on SEO performance.

Overall, IKF has been a reliable long term partner, helping us maintain a strong website and improve our organic visibility over time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our organic traffic increased over time, and our website started ranking better for important keywords. We also noticed better website performance and more relevant inquiries coming from search engines. Overall, the SEO work helped us get steady and consistent results.

Ranking

Leads

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project well and delivered work on time. Communication was clear, and they responded quickly to our needs. Overall, working with them was easy and smooth.

What was your primary form of communication with I Knowledge Factory Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their clear SEO and website improvement suggestions. They explained what changes were needed and why, in a simple way. Their SEO reports were well structured, easy to understand, and helped us clearly track progress and results.

Are there any areas for improvement or something I Knowledge Factory Pvt. Ltd. could have done differently?

Overall, we are satisfied with their work. One area for improvement could be more focus on generating quality leads and sharing more monthly suggestions to improve results further. Other than that, the experience has been positive.

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of an event space.

Describe what your company does in a single sentence.

A prime name in banquets and convention space in Pune, we cater various events and functions starting from social to corporates.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire I Knowledge Factory Pvt. Ltd. to accomplish?

• Increase high-intent organic visibility for banquet and event-related searches to drive qualified venue enquiry traffic.
• Generate consistent, high-quality event enquiries at a predictable cost per lead using data-driven paid campaigns.
• Build strong brand recall and preference among event planners by showcasing venue experience, décor, and successful events.
• Have a one stop solution for our digital marketing needs when we had no in house team

SOLUTION

How did you find I Knowledge Factory Pvt. Ltd.?

• Online Search
• Referral

Why did you select I Knowledge Factory Pvt. Ltd. over others?

Company values aligned

How many teammates from I Knowledge Factory Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I Knowledge Factory was engaged to manage key digital marketing initiatives with a focus on performance-driven outcomes. Their scope of work primarily included planning, execution, and optimisation of paid advertising campaigns across relevant digital platforms to drive reach, engagement, and lead generation.

In addition, they handled search engine optimisation activities aimed at improving website visibility, keyword performance, and organic traffic through on-page and off-page SEO practices. Their approach contributed to strengthening the brand’s digital presence and search rankings over time.

Social media marketing support was also provided, covering content planning, posting, and basic engagement management to maintain consistent brand visibility across platforms.

Overall, their engagement focused on leveraging paid media efficiency and SEO-led growth to support the brand’s broader marketing objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Leads
• Followers
• Social Media Engagement
• Good search engine ranking, better reach through paid ads
• Search Engine Keywords Ranking
• Brand Awareness Impressions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Were a bit rigid in delivering the requirement and at times too professionally stuck with the mandate deliverables. But overall decent work

What was your primary form of communication with I Knowledge Factory Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Thier knowledge of the respective department and field

Are there any areas for improvement or something I Knowledge Factory Pvt. Ltd. could have done differently?

Flexible approach and rates of services

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Head of an E-Commerce Marketplace

Describe what your company does in a single sentence.

We are an E-commerce marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire I Knowledge Factory Pvt. Ltd. to accomplish?

• To Increase Traffic through SEO
• To Redesign and Develop our Website
• To get our organic rankings on the top for relevant keywords
• To maintain the AMC of our website

SOLUTION

How did you find I Knowledge Factory Pvt. Ltd.?

• Online Search
• Referral
• Clutch Site

Why did you select I Knowledge Factory Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Value for Money

How many teammates from I Knowledge Factory Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: IKF’s Digital Services Engagement
1. Website Design
Objective: To visually communicate the brand identity while enhancing user engagement through a modern, responsive, and intuitive interface.

Key Activities:

Requirement Gathering & Brand Study: Understanding the business objectives, target audience, brand guidelines, and functional needs.
Wireframing & UI/UX Design: Creating interactive wireframes followed by custom UI designs optimized for desktop and mobile interfaces.
Responsive Design Implementation: Ensuring cross-browser compatibility and mobile responsiveness.
Visual Content Strategy: Selection of brand-aligned color schemes, typography, icons, banners, and imagery.
User Journey Optimization: Designing with user flow in mind to reduce bounce rate and increase conversions.
2. Website Development
Objective: To build a scalable, secure, and performance-optimized website aligned with modern web standards.

Key Activities:

Frontend Development: Translating the approved designs into HTML/CSS/JS ensuring lightweight code and interactive behavior.
Backend Development: Development of CMS (e.g., WordPress/Custom CMS) with necessary plugins/modules for functionality like forms, blogs, admin dashboard, etc.
Technical Integrations: Integration of third-party tools (CRM, analytics, chatbots, etc.) if required.
Testing & QA: End-to-end testing for functionality, performance, and responsiveness.
Deployment: Hosting configuration and go-live support including site security and backup protocols.
3. Search Engine Optimization (SEO)
Objective: To enhance the online visibility and search engine ranking of the website for relevant keywords.

Key Activities:

Technical SEO Audit: Identification and resolution of issues related to crawlability, indexing, site speed, mobile-friendliness, and more.
On-Page SEO:

Keyword research and mapping.
Optimizing meta titles, descriptions, headers, and image alt tags.
URL structuring and internal linking.
Content Strategy: Support in creating SEO-friendly landing pages, blogs, and category pages based on search trends.
Off-Page SEO: Backlink acquisition from high-authority domains to improve domain strength.
Performance Tracking & Reporting: Monthly analytics and ranking reports to track progress and refine strategy.
 
Summary of Key Deliverables
Category
Deliverables
Website Design
- UI/UX wireframes and mockups
- Fully responsive web layouts
- Design asset kit (icons, banners, etc.)
Website Development
- Fully functional website
- CMS setup and admin panel
- Testing reports and deployment checklist
SEO
- SEO audit report
- Keyword research document
- On-page optimization across key pages
- Monthly performance reports (traffic, ranking, etc.)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website’s overall performance improved significantly after working with IKF. We saw a 45% reduction in page load times, and our mobile responsiveness score went up to over 95 on Google PageSpeed Insights. These improvements played a big role in boosting our conversion rate by 28% and reducing our bounce rate by 22%. On the SEO side, we experienced a 60% increase in organic traffic within the first four to six months, and more than 40 of our keywords started ranking on the first page of Google search results. The backend of the site was also made much more efficient. 

Product upload time was cut in half, and our order processing became 30% faster thanks to better workflows and system integrations. IKF also provided us with detailed monthly performance dashboards, which helped us make smarter, data-driven decisions. Overall, their design, development, and SEO strategies made a real impact on both our user engagement and business growth. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Honestly, throughout the engagement, IKF showed excellent project management. They successfully coordinated their design, development, and SEO teams, shared timelines early on, and kept lines of communication open. Although some third-party dependency issues caused a small delay during the integration phase, the team swiftly evaluated the situation and developed a substitute solution that was equally effective, demonstrating their technical know-how and adaptability. All things considered, they are very responsive to our changing needs, accommodating feedback quickly and making sure our priorities were always met. They also delivered important milestones on schedule.

What was your primary form of communication with I Knowledge Factory Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

First of all I would like to tell that we are still working with them. The best part about them is that a company should have honesty, expertise and clarity about the operations they are working upon. Right from Sales, IKF's operations, accounts literally everyone has the clarity of what they are expected to do. The best part we feel is their follow-up game. I wish my team to develop this follow-up and client servicing ecosystem. From every interaction, they radiate the experience of 25+ years they claim about. Excellent!  

Are there any areas for improvement or something I Knowledge Factory Pvt. Ltd. could have done differently?

To be very honest, I am a businessman. I will definitely say if they could have priced me lesser. But with the service and experience they are offering, I feel they are not charging enough. Again customer-centric. Boss, I recommend them!