Hyperlink InfoSystem

BACKGROUND

Introduce your business and what you do there.

I am the founder of OnTap Call, a utilities and home maintenance services provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

Before this project arose, we were manually operating service providers near our customers' areas via phone calls. Our customers called us asking for electricians or plumbers, for example. Offering our services via phone calls was lengthy, as the manual processes required attending calls and connecting homeowners or landlords with the service providers.

To avoid those lengthy processes, we decided to create a solution that connected our customers directly with the service providers in a way that we could add service charges. We first thought of creating a web platform. Nowadays, everyone wants a mobile app for anything. Thus, we decided to create a mobile app as well. However, we had a limited budget, so we hired Hyperlink InfoSystem to help us with this project instead of hiring local developers.

SOLUTION

What was the scope of their involvement?

Hyperlink Infosystem is helping us develop our mobile app and website from scratch.

What is the team composition?

I've worked with seven teammates from Hyperlink InfoSystem, including a salesperson, a project manager, some developers, and some designers.

How did you come to work with Hyperlink InfoSystem?

summit was recommended to me.

How much have you invested with them?

We've spent approximately $46,000.

What is the status of this engagement?

We started working together around August 2023, and our engagement is ongoing. We've completed about 80% of our project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't seen actual results from this project yet since the app is still under development. Still, my partner and I have this vision that, as founders, the app will minimize our workload. Additionally, it'll allow us to relocate our staff more efficiently.

We currently have 7–8 in-house employees, which are dedicated to communicating with customers and providers. Once this app is launched, our staff's workload will decrease immediately, allowing us to focus on our services and get more business.

How did Hyperlink InfoSystem perform from a project management standpoint?

The project is still on track thus far, and we haven't had major concerns in that regard. We've had 4–5-day delays, but those are totally understandable, and we can deal with those. Overall, they've achieved a good project execution.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I would like to congratulate our project manager. He's my main point of contact from Hyperlink, and he's in charge of answering our queries and providing updates.
What did you find most impressive about them?

Hyperlink InfoSystem's honesty and transparency are the main things I can highlight about them. As mentioned, they sometimes are unable to deliver on time. However, they always give me a heads-up in advance, detailing the reasons why they won't be able to meet the deadline and asking for a new delivery date.

Additionally, they don't only focus on the money. Sometimes, we've also had delays in their payments, but they've understood that ours is a long-term relationship, which is good.

Are there any areas they could improve?

Although Hyperlink InfoSystem has delivered quality designs, it would be great if they improved their testing by putting more human effort into that part.

Do you have any advice for future clients of theirs?

I can only recommend to work with them.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Curio Luxe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

We needed to build a custom CRM. We wanted to have one internal system where all our company departments could communicate and process orders. We didn't want to use a ready-made tool that couldn't fulfill all of our needs. 

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem has developed a custom CRM using Salesforce to manage our company's daily operations. The team has also built a website using React Native and Node.js on the backend. We've provided the necessary requirements to Hyperlink InfoSystem, and we plan on engaging with the team to develop a mobile application. 

What is the team composition?

We work with three developers and a project manager who work on our project under a dedicated full-time model. 

How did you come to work with Hyperlink InfoSystem?

I found Hyperlink InfoSystem through Google while searching for European service providers. I met with one of the team's developers in person, and after a few months of discussion, we hired the team. We were looking to work with a Salesforce-certified partner.

How much have you invested with them?

We've spent around $80,000 on this project.

What is the status of this engagement?

We started working with Hyperlink InfoSystem in July 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Hyperlink InfoSystem has completed their commitment, and we're happy with their service. Our main project has been completed, and the team is now working on additional requests. 

How did Hyperlink InfoSystem perform from a project management standpoint?

Hyperlink InfoSystem delivers work ahead of schedule. We use Jira for project management and communicate via Zoom.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Hyperlink InfoSystem's developer and project manager.

What did you find most impressive about them?

I'm impressed by Hyperlink InfoSystem's weekly meetings, during which we discuss the project's progress. The team is also very responsive to our questions during these meetings.

Are there any areas they could improve?

I can't think of anything for Hyperlink InfoSystem to improve. The team has fulfilled our demands. 

BACKGROUND

Introduce your business and what you do there.

I'm the founder of Buzzer Pulse, a social networking app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

We started our business in 2022, right when the whole world was still in lockdown due to the COVID-19 pandemic. During the lockdown, we noticed that people still connected with each other through the internet. Thus, we wanted to leverage the easiness of how people connected with each other.

Although we knew that social media channels like Facebook and Instagram were already there, we thought that there were more entertainment and commercial opportunities that people could enjoy. Therefore, we came up with a new concept where people could find others nearby, such as their neighbors or other people living near them, and connect with them. Our main goal was to bring users a sense of community and happiness by sharing what they were doing with others.

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem has helped us develop a social networking mobile app for Android and iOS. Throughout the project, they've asked many questions so that there's no doubt about what they're building. Currently, they're implementing a payment gateway. Our contract includes the promotion of my app once we launch it. However, if we want other marketing services for the app, we'll initiate that discussion once we finish the project.

What is the team composition?

I work with around 6–7 teammates from Hyperlink InfoSystem, including their project manager and a team of developers involved in the project.

How did you come to work with Hyperlink InfoSystem?

When this project arose, we looked for top development companies on Google. We looked at different companies across the globe, connected with around 22 of those, and filled out inquiry forms. Some of those companies called us, and some others contacted us via email. During this process, we discovered that Hyperlink InfoSystem was a global company, so they also had offices in New York City.

After our first call, we arranged a meeting with the salesperson from their team. He came to meet me at my office, and we discussed the new social networking app we were trying to do and what we were trying to achieve with it. After that, we had a call with Hyperlink InfoSystem's technical team. In addition to that, we did our due diligence and checked them on Google to see if they were reliable and within our budget before we hired them.

How much have you invested with them?

The initial budget for this project was around $49,000. However, after adding some things, the budget has increased by around $14,000–$15,000.

What is the status of this engagement?

We started working together in December 2023, and our engagement is ongoing. Currently, about 75%–80% of the project has been completed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't completed the project yet. Still, Hyperlink InfoSystem has delivered on time. 

How did Hyperlink InfoSystem perform from a project management standpoint?

Every 15 days, we meet via a Zoom call, and their team provides me with a demo of whatever they've been working on. Additionally, whenever they need more time, they let me know. For example, they've told me that getting approval from Apple or Google to publish our app will take about 5–6 days. In addition to Zoom, we also communicate via WhatsApp messages, and I've created a Skype group as well.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Our project manager is leading the whole project. More than a project manager, he has been a great partner to us because he provides suggestions and a point of view that's very beneficial to us. He hasn't restricted himself to the scope of work. Instead, he has provided his input so that we can achieve a better app with a better UX

What did you find most impressive about them?

One thing I really like about Hyperlink InfoSystem is that they don't treat me like a client; they instead feel like partners. Their approach is also reflected in their work because whatever they recommend is always good for us. Sometimes, it happens that we don't accept their advice. However, they keep providing their input, which is a great thing. They treat the project like their own, which is very positive.

Are there any areas they could improve?

Hyperlink InfoSystem can improve their design work regarding the UX, such as all the animations and other designs that relate directly to user interaction.

Do you have any advice for future clients of theirs?

Be very clear about what you want to do from day one. Other than that, I can recommend Hyperlink InfoSystem. In fact, I've already recommended them to one of my family members.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Task Tapster. We’re an application where individual providers can register themselves and get jobs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

We needed to create a mobile application.

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem has developed a mobile application for Android and iOS. We first had a call with them. Afterward, we gave them our requirements, and they gave us another call.

What is the team composition?

We were first in contact with a salesperson. Then, we met the project manager. Since the project started, we’ve been in touch with an Android developer, an iOS developer, and a backend developer.

How did you come to work with Hyperlink InfoSystem?

We were looking for a good development company, so we searched on Google and found many companies. When we discussed the project with Hyperlink InfoSystem’s salesperson, we got good vibes from their side.

Additionally, we checked their portfolio and good reviews.

How much have you invested with them?

We’ve spent between $60,000–$70,000.

What is the status of this engagement?

We began working with them in August 2023, and our relationship is ongoing. They’re about to complete the application.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve pitched the app to some of our friends and family members, and the output is excellent. Hyperlink InfoSystem has met our expectations.

How did Hyperlink InfoSystem perform from a project management standpoint?

Project management is excellent. We track everything through Jira; they add the tasks there, so we don’t have to worry about any step.

Whenever we have any questions, we can contact the project manager and get a quick response.

What did you find most impressive about them?

We like their transparency. Whenever anything is going to happen, they contact me and explain everything. Overall, the whole team is great.

Are there any areas they could improve?

No, everything is going well.

Do you have any advice for potential customers?

Be clear about your requirements and flexible with them. You’ll definitely get a good result.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Algo Rift. We’ve created a SaaS product for finance processes. We now have a small team of 10 people based in Denmark.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

We wanted to create a SaaS platform to digitize the loan process.

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem provided custom software development services. We initially had a call with the technical team. Then, we signed the papers, created a document, and got started. We provided the scope and some discovery from our end.

The software had a dynamic approval process that could be used for any type of loan, like car and home loans. Hyperlink InfoSystem developed a completely white-label, cloud-based software. They built the frontend using React, and the backend was in Node.js.

What is the team composition?

Around five full-time team members worked on deployment, including a project manager.

How did you come to work with Hyperlink InfoSystem?

I searched for Ukraine-based companies and found them on Google; they were the first ones to respond.

How much have you invested with them?

The overall budget was $60,000. However, we added a few things, so we ultimately spent $80,000–$85,000.

What is the status of this engagement?

We began working with them in May 2023, and they completed the project in January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eight banks are currently using the software as their own, and we’ve processed more than 10,000 loans in the last 3–4 months. Overall, Hyperlink InfoSystem has matched our expectations.

How did Hyperlink InfoSystem perform from a project management standpoint?

They delivered on time and added me to their Jira to see how things were done. We also took calls on Zoom.

What did you find most impressive about them?

Their technical team was excellent; they were very agile. Hyperlink InfoSystem did a splendid job; they took their time and completed the project.

Are there any areas they could improve?

No, there was nothing specific to improve.

Do you have any advice for potential customers?

Communicate and show up on time to get things done quickly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Swipes Box, a dating mobile application where users can swipe and get a spark. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

We needed to develop our dating mobile application. 

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem has designed and developed our mobile app from scratch. Initially, I provided Hyperlink InfoSystem with the idea for the dating app and some designs. Then, the team has been responsible for providing documentation and for the app's design and development. Hyperlink InfoSystem has delivered a native app for iOS and Android, integrating the main document in the backend. 

Our app is a dating application, and we verify all users requesting their ID or license. Users can find all verified profiles in the app. 

What is the team composition?

We work with around 10–12 teammates from Hyperlink InfoSystem. 

How did you come to work with Hyperlink InfoSystem?

We found Hyperlink InfoSystem through a Google search while looking for development service providers from India since we couldn't find a good company from Kazakhstan. We also contacted service providers from Ukraine that were four times more expensive. We hired Hyperlink InfoSystem because they were more cost-effective.
How much have you invested with them?

We've spent around $75,000 USD on this project.

What is the status of this engagement?

We started working with Hyperlink InfoSystem one year ago, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Hyperlink InfoSystem has launched our app with a few users, and it has worked very well. Initially, the app had some bugs, but the team solved them. Now, the app is amazing and works as expected, and I understand that bugs are part of software development. Hyperlink InfoSystem delivers high-quality work, and the entire team is good.

How did Hyperlink InfoSystem perform from a project management standpoint?

Hyperlink InfoSystem delivers work on time and on budget. The team's project management is good, and we collaborate via Jira. We also communicate easily via Zoom and WhatsApp.

What did you find most impressive about them?

I'm mostly impressed by Hyperlink InfoSystem's project management skills. The team is transparent about deadlines. 

Are there any areas they could improve?
I don't see any improvement areas for Hyperlink InfoSystem.

Do you have any advice for future clients of theirs?

I recommend engaging with Hyperlink InfoSystem because they have good reviews on Google and Clutch. They're an excellent company to work with and very honest. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Flick Vivid. Our concept is similar to TikTok, which is very popular worldwide. However, the application’s purpose will be entirely different for the users because we’ll contact business owners to promote their business through the platform.

We’re a new venture, so we’ve started with a small team. We have 11 people working with us, including a sales team that contacts companies so they can use our services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

We needed to create a mobile application.

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem has developed an application for iOS and Android from scratch. They’ve added a lot of functionalities. Users can upload their content, and my partner and I can access the content if they put an inappropriate comment for the business.

Additionally, there’s an admin panel to manage the profiles and hashtag functionalities to view and delete them if they’re irrelevant. We can also block and unblock users as admins.

We’re currently planning to do another development with them. We have a second project that will be more on the financial side, a fintech application. We’re in the process of finalizing everything and starting the next project.

What is the team composition?

We’ve worked with six people: a UI/UX designer, an iOS developer, an Android developer, a Python backend developer, a project manager, and a QA person. We interact with everyone daily.

How did you come to work with Hyperlink InfoSystem?

I searched for mobile app development companies and talked to three of them. Ultimately, I selected Hyperlink InfoSystem because they had experience. Their background was great; they’d been in the industry for a long time. Additionally, the presentations and demos they provided were impressive.

How much have you invested with them?

We have a dedicated resource contract. We pay $15,000 every month for the entire team, so we’ve probably spent $90,000.

What is the status of this engagement?

We began working with them in November 2023, and our relationship is ongoing. Almost 60%–70% of the project is completed, but we have a long-term vision.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app isn’t live, so we don’t have metrics to share. However, Hyperlink InfoSystem has provided good quality work. Everything meets our expectations.

How did Hyperlink InfoSystem perform from a project management standpoint?

The complete control of the project is on us. We’ve been working with the team for over six months, talking to them twice a day when we start and end our day. We get daily updates, and the team works around eight hours daily. 

We communicate through a WhatsApp group for quick chats, and our meetings are generally on Zoom. Hyperlink InfoSystem uses Skype internally and Jira for project management.

What did you find most impressive about them?

Most of the team is experienced, so they do a fantastic job. Their workflow and communications meet our expectations.

Are there any areas they could improve?

No, I don’t see anything they can improve. They’ve done a great job so far.

Do you have any advice for potential customers?

We’d definitely refer them to any networking group.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a construction company. We build homes and apartment buildings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?
We had users coming to us asking for certain property types and decided we needed to create an operations manual. We needed a solution and contacted Hyperlink InfoSystem to develop a mobile application. 

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem has developed a mobile application for iOS and Android devices. On our app, users can log in and see different apartment options and different colors. Hyperlink InfoSystem has delivered a test version of our app, and our website is under development.

What is the team composition?

I have worked with around 12 teammates from Hyperlink InfoSystem.

How did you come to work with Hyperlink InfoSystem?

I found Hyperlink InfoSystem on Google while searching for development companies.
How much have you invested with them?

We spent around $93,000–$95,000.

What is the status of this engagement?

We started working with Hyperlink InfoSystem in September 2023, and our engagement is about to be complete. However, I plan to extend our partnership with Hyperlink InfoSystem and request more features.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Hyperlink InfoSystem has delivered an app that allows me to attract more buyers and sellers to my platform. I've received more sellers who are interested in our app. The app is in test mode and is about to go live, but I want to add more features.

How did Hyperlink InfoSystem perform from a project management standpoint?

Hyperlink InfoSystem delivers work on time and on time, keeping me updated through every stage of the project.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight the development team's work since they've done a great job. The developers appointed to this project have built a streamlined application.

Are there any areas they could improve?

I can't think of anything Hyperlink InfoSystem can improve.

Do you have any advice for future clients of theirs?

I recommend working with Hyperlink InfoSystem for development projects. The team follows standard matters and takes care of each stage, updating clients throughout the project. Hyperlink InfoSystem is a good company.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Grocery Gallop, a company I founded with my partner, Rebecca; we're both the owners. In my position, I basically run the business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

Before having this company, I was also the owner of a grocery market. In my experience, I noticed that customers tend to order items for home delivery. Based on that, I had the idea of approaching customers with a new platform they could use to reach out to us easily.

SOLUTION

What was the scope of their involvement?

Hyperlink InfoSystem has helped us develop an iOS and Android app. Our original idea was to create this platform as an online grocery ordering and delivering tool, not as a product specifically for a single supermarket. Although we initially intended to create a mobile app, we've added a web development part to the project as well. Currently, they're developing the website for us, and their team has added a few customizations to the platform, too.

What is the team composition?

Initially, I was in contact with Darshan (VP of Business Development). However, since the development process started, there have been 6–7 teammates involved in the project.

How did you come to work with Hyperlink InfoSystem?

We had already reached out to a couple of companies to help us with this project, but we were unable to find a local developer to assist us because they were very costly. At the time, my partner had less time than me to do proper research because she was still running a business on her own. However, I had recently sold my grocery market, so I had time available to choose the best available company.

Eventually, I found Hyperlink InfoSystem and contacted them. After two or three months of discussing the project with them and other UK- and India-based companies, I liked Hyperlink InfoSystem's approach the most, so we went with them.

How much have you invested with them?

For the first project, the iOS and Android app, I paid them around $38,000. For the website development project, Hyperlink InfoSystem has provided me with a quote of around $18,000.

What is the status of this engagement?

We’ve been working together since around May 2023. Our engagement will continue for around three more months, according to what they've informed us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I've met with my partner and a few friends, and they've all liked this platform. According to the prototype and everything Hyperlink InfoSystem has done, most of the functionality we wanted has been implemented. We have tried the platform ourselves and feel that it'll be very good. We're about to launch the first phase of the project, the iOS and Android app, and I think it will be a good product for this market because Helsinki has many grocery stores.

How did Hyperlink InfoSystem perform from a project management standpoint?

As for budget management, we've spent more than $50,000 to date, but Hyperlink InfoSystem is managing it very well. Their team has guided us through each and every stage of the project, so their project management has been very good overall.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to congratulate Darshan. He's a good person with great knowledge of our business. He has been invested in this product concept, providing me with different ideas and approaches to improve my idea.

What did you find most impressive about them?

Hyperlink InfoSystem has great knowledge of these types of concepts.

Are there any areas they could improve?

I can't think of anything Hyperlink InfoSystem could improve on. I haven't faced a bad experience with them, and overall, everything has been very good.

Do you have any advice for future clients of theirs?

I can strongly recommend working with Hyperlink InfoSystem. Currently, my focus is to launch this app, so I haven't recommended them yet.

BACKGROUND

Introduce your business and what you do there.

I'm the founder of a company that provides home maintenance services in Brisbane, Australia. I started my company in 2022.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Hyperlink InfoSystem?

We needed Hyperlink InfoSystem's support to develop our platform. 

SOLUTION

What was the scope of their involvement?

Initially, Hyperlink InfoSystem provided me with detailed documentation. The team first shared estimates and a detailed scope that explained the platform we wanted to build. Hyperlink InfoSystem also provided a software requirements specification (SRS) document during development. I'm discussing working with Hyperlink InfoSystem for maintenance and support and adding more features. 

We've hired a marketing team to promote our platform once Hyperlink InfoSystem completes it. The team has completed the first development phase and has started the second phase this month. The platform isn't live yet because we've requested Hyperlink InfoSystem to add more features, which they're currently working on. The app will be available for iOS and Android devices. 

What is the team composition?

We work with four full-time developers and a project manager.

How did you come to work with Hyperlink InfoSystem?

I had this idea for several years but decided to start the project in 2022. I searched for service providers in Australia and other Asian countries, including Bangladesh. However, I didn't receive a satisfactory response from the companies I contacted.

A friend recommended I hire an Indian development company because he found good-quality developers. I searched for Indian companies and found Hyperlink InfoSystem. I liked their response and the details provided. The team understood my requirements quickly because they might have done this type of project in the past.
How much have you invested with them?

We've spent $75,000 on this project. 

What is the status of this engagement?
I started working with Hyperlink InfoSystem in July 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I've received a positive response from friends and investors with whom I've shared the platform. The investors have promised me funding once we complete the platform's development. Hyperlink InfoSystem's SRS document has made the development process quick.

How did Hyperlink InfoSystem perform from a project management standpoint?

Hyperlink InfoSystem delivers work on time. Initially, the team had scoped to finish the first development phase in 6–8 months and completed it in seven months. Hyperlink InfoSystem's communication is good through daily meetings, and the team is constantly available to speak with me. 

What did you find most impressive about them?

I'm impressed with Hyperlink InfoSystem's grasping speed. During development, I've added requirements to the scope and always received a quick response from the team. Hyperlink InfoSystem provides suggestions and alternatives to my requirements that are cost-effective for my business and would help my users. The team's understanding speed and suggestions are always good for my business. 

Are there any areas they could improve?

I can't think of anything Hyperlink InfoSystem needs to improve. The development process is good.

Do you have any advice for future clients of theirs?

Hyperlink InfoSystem's team is very active and provides quick responses. I recommend that potential customers be available during the development project and ensure they have the time to respond to the team. Another advice I can give is to provide quick feedback on Hyperlink InfoSystem's work so they can complete the task on time. I'm available every week to provide input to the team, which has been helpful during development.