HK Digital Review Insights

Overall Review Rating

5.0

Quality 4.9
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

No Significant Areas for Improvement

Across multiple reviews, clients express satisfaction with HK Digital's services and do not identify significant areas for improvement, indicating a high level of client satisfaction.
Alignment with Client Values and Budget

HK Digital often aligns well with client values and budgets, making them a preferred choice for many. Their pricing is considered good value for cost, contributing to long-term partnerships.
Proactive and Insightful Recommendations

Clients value HK Digital's proactive recommendations and insights into campaign performance, enabling informed decision-making and continuous improvement.
Strong Project Management and Communication

Clients commend HK Digital's project management skills, noting their timeliness, responsiveness, and clear communication. They maintain proactive communication through virtual meetings and emails, ensuring smooth collaboration.
Collaborative and Client-Focused Approach

The agency is noted for its collaborative approach, working as an extension of clients' teams. Their focus on client success and genuine partnership fosters trust and effective results.

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Advertising Pay Per Click Performance Marketing
Bing Advertising Display Advertising Google Adwords YouTube Advertising Retargeting Advertising
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their responsiveness, reliability, and structured approach make collaboration smooth and effective."

Feb 17, 2026

E-Commerce & Digital Marketing Director, The Harmonist

Viet Nguyen

Retail
Los Angeles, California
51-200 Employees
Online Review
Verified

HK Digital manages a luxury fragrance brand's paid media campaigns on Meta and Google. They develop paid media strategies, offer budget allocation guidance, and provide creative testing recommendations.

HK Digital has helped the client maintain paid media as a major contributor to their e-commerce performance, consistently delivering a strong share of total online revenue. The client has also boosted their qualified traffic, improved campaign efficiency, and enhanced acquisition stability.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the E-Commerce & Digital Marketing Director of The Harmonist

Describe what your company does in a single sentence.

The Harmonist is a luxury fragrance brand that blends perfumery with the philosophy of Feng Shui, creating scents designed to balance energy and emotion through the harmony of Yin and Yang elements.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HK Digital to accomplish?

Revenue Growth
Customer Acquisition
Conversions Growth

SOLUTION

How did you find HK Digital?

Referral

Why did you select HK Digital over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from HK Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HK Digital supported The Harmonist across paid media strategy, campaign execution, performance optimization, and reporting, with the objective of driving customer acquisition and scalable ecommerce revenue growth.

Their work covered full-funnel paid media management across key platforms including Meta and Google, ensuring campaigns aligned with our commercial goals, product launches, and seasonal marketing calendar.

Key deliverables included:

Development and execution of paid media strategies focused on ecommerce revenue growth and customer acquisition
Ongoing campaign management, optimization, and performance monitoring across Meta and Google Ads
Budget allocation guidance to maximize return on ad spend and marketing efficiency
Creative testing recommendations and collaboration with our internal team on asset direction
Performance reporting with clear insights, recommendations, and next steps
Support during key commercial moments including seasonal campaigns and product launches
Identification of growth opportunities through testing frameworks and audience strategies
Alignment with our internal ecommerce roadmap and revenue targets

Travis played a key role in ensuring communication remained consistent and actionable. He regularly translated campaign performance into practical recommendations, helping us make informed decisions quickly and remove blockers when needed.

HK Digital operated as an extension of our internal ecommerce and digital marketing function, providing both strategic input and dependable day-to-day execution. Their structured approach to performance marketing helped maintain paid media as a strong contributor to overall ecommerce revenue while supporting efficient customer acquisition and conversions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

HK Digital helped maintain paid media as a major contributor to our ecommerce performance, with paid acquisition consistently driving a significant share of total online revenue. Their campaign management and optimization work supported steady growth in qualified traffic, improved campaign efficiency, and stronger alignment between media spend and commercial objectives.

Through ongoing testing, optimization, and budget allocation improvements, we were able to scale campaigns more confidently while maintaining performance discipline across key metrics such as ROAS stability, CAC efficiency, and overall MER performance. Their reporting structure improved visibility into channel performance, allowing faster decision-making and clearer prioritization across campaigns.

Beyond performance metrics, one of the most valuable outcomes was operational: paid media management became more structured, predictable, and aligned with our ecommerce roadmap, product launches, and seasonal campaigns. This created a stronger foundation for sustainable acquisition growth.

Overall, HK Digital contributed to improved acquisition stability, stronger MER oversight, more efficient CAC management, and continued revenue contribution from paid media as a core growth channel.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HK Digital demonstrated strong project management throughout our partnership. Communication was consistent, organized, and proactive, with clear timelines, regular performance updates, and structured reporting that made it easy to stay aligned on priorities.

Deliverables were consistently completed on time, and the team was responsive whenever adjustments were needed — whether related to campaign performance, budget changes, or upcoming commercial initiatives. Travis, in particular, was highly dependable and quick to respond, ensuring that questions, requests, and optimizations were handled efficiently.

They were also adaptable to our internal workflows and business needs. As ecommerce priorities evolved around product launches, seasonal campaigns, and revenue targets, HK Digital adjusted campaign strategy and execution accordingly without disruption.

Overall, their responsiveness, reliability, and structured approach made collaboration smooth and effective, and they operated very much like an extension of our internal team rather than an external agency. Their execution was reliable and aligned with our commercial priorities.
Communication was proactive and made collaboration smooth and predictable. HK Digital provided strong value through both strategic guidance and day-to-day campaign management. Their professionalism, responsiveness, and performance-focused approach made the partnership very effective.

What was your primary form of communication with HK Digital?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about HK Digital was their collaborative approach and consistency in delivery. In my experience, agency partnerships can sometimes feel transactional, but HK Digital genuinely operated like an extension of our internal team.

Travis in particular brought a proactive mindset to the partnership — regularly coming to the table with ideas, recommendations, and performance insights rather than simply reporting on results. That level of ownership and accountability made a meaningful difference in how we managed paid media as a business function.

I also appreciated their ability to balance strategic thinking with practical execution. They understood both the commercial realities of running an ecommerce business and the day-to-day operational requirements of performance marketing, which made collaboration efficient and productive.

Most importantly, they were dependable, responsive, and easy to work with — qualities that are often underestimated but incredibly valuable in a long-term agency partnership.

Are there any areas for improvement or something HK Digital could have done differently?

We had a very positive experience working with HK Digital, and overall there were no major areas of concern during our partnership. Communication was clear, deliverables were reliable, and the team was consistently responsive to our needs.

Like any performance marketing partnership, there are always opportunities to continue testing new channels, creative approaches, and acquisition strategies as the business evolves, but HK Digital was always open to feedback and proactive in identifying optimization opportunities.

Overall, they demonstrated professionalism, adaptability, and a strong commitment to performance throughout our collaboration.

RATINGS

5.0

"HK Digital was a dependable and collaborative partner that felt like an extension of our internal team."

Media Planning & Buying Performance Marketing
Less than $10,000
July 2024 - July 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"HK Digital’s project management is highly collaborative and reliable."

Dec 29, 2025

Founder, Qode Space

Carol Shih

eCommerce
Los Angeles, California
1-10 Employees
Online Review
Verified

HK Digital served as a performance marketing partner for an e-commerce development company. The team supported paid media strategy and execution, performance planning, channel strategy, and optimization.

HK Digital's work improved paid media efficiency, budget pacing, and campaign optimization. The team's reporting and communication cadence allowed for faster adjustments and more predictable outcomes. HK Digital was direct and genuine, setting realistic expectations throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Qode Space

Describe what your company does in a single sentence.

eCom Shopify web development experts, project and maintenance services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HK Digital to accomplish?

Partnership on a brand - retheme on Shopify
Marketing calendar alignment

SOLUTION

How did you find HK Digital?

Referral

Why did you select HK Digital over others?

High ratings
Great culture fit
Good value for cost
Company values aligned

How many teammates from HK Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HK Digital has served as our performance marketing partner, supporting paid media strategy and execution across multiple eCommerce initiatives. The scope of work included performance planning, channel strategy, campaign setup and optimization, ongoing performance monitoring, and clear reporting tied directly to business outcomes.

Key deliverables included:

Paid media strategy aligned with each brand’s growth stage and objectives
Campaign setup and ongoing optimization across performance channels
Budget pacing and efficiency management
Performance reporting with actionable insights (not vanity metrics)
Ongoing collaboration and strategic guidance to support scaling decisions

Travis leads the engagement with a high level of expertise, responsiveness, and accountability. Communication is direct and efficient, expectations are clearly set, and recommendations are grounded in data and real-world experience. There is no overpromising — results are prioritized, and performance speaks for itself.

HK Digital has been a reliable, high-integrity partner, and we’ve confidently referred business back and forth knowing the quality of work and level of service they deliver.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement resulted in improved paid media efficiency, stronger budget pacing, and clearer visibility into performance drivers. Campaigns were optimized to reduce wasted spend, improve conversion quality, and support more confident scaling decisions. Just as importantly, reporting and communication cadence improved significantly, allowing for faster adjustments and more predictable outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HK Digital’s project management is highly collaborative and reliable. As their development partner, we work closely together with shared visibility into timelines, marketing calendars, and client priorities. Deliverables are consistently communicated and handled on time, and when challenges arise, they are addressed proactively as a team.

Travis and his team maintain open, direct communication, align closely with development and marketing needs, and are thoughtful about setting realistic expectations with clients. It’s a genuine partnership approach that prioritizes clarity, accountability, and long-term results.

What was your primary form of communication with HK Digital?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

see previous answers

Are there any areas for improvement or something HK Digital could have done differently?

N/A

RATINGS

5.0

Pay Per Click
Google Adwords
Confidential
July 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We are very pleased with the work that HK Digital is doing for us."

Feb 25, 2026

Web & Marketing Manager, Art Company

Anonymous

Arts, entertainment & music
Boca Raton, Florida
11-50 Employees
Online Review
Verified

An arts, entertainment, and music company has hired HK Digital to set up and manage their Google and Meta PPC campaigns to drive traffic to their business.

Thanks to HK Digital's efforts, the client has seen an increase in traffic and leads. The team sets monthly goals, monitors the results, and makes adjustments accordingly. Moreover, they are responsive, punctual, and communicative via virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Web/Marketing Manager of an arts, entertainment & music company

Describe what your company does in a single sentence.

Art company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HK Digital to accomplish?

Drive traffic to our location through paid search campaigns

SOLUTION

How did you find HK Digital?

Referral

Why did you select HK Digital over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from HK Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HK Digital set up Google and Meta Pay Per Click Campaigns to drive traffic to our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen an increase in traffic to our location with people finding us through the campaigns. We have also seen more leads coming in electronically.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HK Digital sets monthly goals for the campaigns, actively monitors results during the month and makes adjustments as needed to meet the goals. They do not just "set it and forget it."

What was your primary form of communication with HK Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

The people that meet with us, report the results and get our feedback are the ones who are actually working on our account. We get the "A" team.

Are there any areas for improvement or something HK Digital could have done differently?

We are very pleased with the work that HK Digital is doing for us.

RATINGS

5.0

Advertising Social Media Marketing
Facebook Advertising Instagram Advertising
$1,000,000 to $9,999,999
Jan. 2025 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their drive to succeed impresses us."

Jan 11, 2026

CEO, Lancer Skincare

Marc Kravets

Other industries
90210 Beverly Hills, CA
11-50 Employees
Online Review

HK Digital provides Meta Ads management support for a skincare company. The team is responsible for the client's Meta acquisition spend, focusing on lowering CAC and increasing spend.

HK Digital has maintained the client's CAC goal despite the challenging market. The team is very responsive throughout the week and communicates through virtual meetings. Their drive to succeed is key to the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Lancer Skincare

Describe what your company does in a single sentence.

Prestige Skincare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HK Digital to accomplish?

Lower CAC
Increase spend
Focus on new customer acquisition

SOLUTION

How did you find HK Digital?

Referral

Why did you select HK Digital over others?

experience

How many teammates from HK Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HK is repsonsible for the Meta aquisition spend for the brand. Key deliverables are CAC and spend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In a difficult market, HK kept CAC at goal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very repsonosive, 7 days a week.

What was your primary form of communication with HK Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Their drive to succeed impresses us.

Are there any areas for improvement or something HK Digital could have done differently?

RATINGS

5.0

Digital Strategy Pay Per Click Social Media Marketing
Google Adwords Facebook Advertising Instagram Advertising Reddit Advertising Snapchat Advertising Tik Tok Advertising
Confidential
Jan. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Overall, they're great partners."

Jan 8, 2026

CEO, Advertising & Marketing Company

Anonymous

Advertising & marketing
Orange County, California
1-10 Employees
Online Review
Verified

HK Digital manages the online paid media spending of an advertising and marketing company. The team creates and refines the client's ad strategy on Reddit, Snapchat, Meta, TikTok, and Google.

HK Digital's work has increased the client's revenue and ROAS. The team provides timely project management and communicates effectively through in-person and virtual meetings, emails, and messaging apps. HK Digital's kindness, patience, and collaborative environment have been impressive.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an advertising and marketing company. We support founders in bringing their ideas to life through social media.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HK Digital to accomplish?

We hired HK Digital to knock our ROAS out of the park.

SOLUTION

What was the scope of their involvement?

HK Digital manages everything for all our online paid media spending. The team creates the strategy with our budget and constantly refines the spending to maximize our return every month. Regarding platforms, HK Digital manages our ads on Reddit, Snapchat, Meta, TikTok, and Google.

What is the team composition?

We work with 2–5 teammates from HK Digital.

How did you come to work with HK Digital?

I worked with HK Digital at an old company and took them with me.

What is the status of this engagement?

We started working with HK Digital in January 2018, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

HK Digital's work has increased our revenue and ROAS.

How did HK Digital perform from a project management standpoint?

HK Digital's project management is very timely. Regarding communication, we use in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

HK Digital's kindness, patience, and collaborative environment are impressive. Overall, they're great partners.

Are there any areas they could improve?

I don't think there's anything HK Digital can improve on.

RATINGS

5.0

Pay Per Click
Confidential
Jan. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"HK Digital's personal commitment to the success of my clients is impressive."

Jan 8, 2026

Principal, Marketing Endeavors Strategic Consulting

Dan Wallace-Brewster

Other industries
Los Angeles, California
1-10 Employees
Online Review
Verified

HK Digital provides PPC management services for a strategic marketing consultancy. The team is responsible for keyword and segmentation analysis, budget planning, campaign optimization, and reporting.

HK Digital's efforts have helped the client achieve customer retention and renewal, market expansion, and continued digital marketing investment. The team is responsive, patient, and committed to the project's success. HK Digital's timeliness and ability to deliver growth are noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Principal of Marketing Endeavors Strategic Consulting

Describe what your company does in a single sentence.

We are a strategic marketing consulting practice.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HK Digital to accomplish?

Set up a new digital marketing channel for a cost-sensitive client
Establish ROI of the investment
Rationalize market growth

SOLUTION

How did you find HK Digital?

Referral

Why did you select HK Digital over others?

Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from HK Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Keyword and segmentation opportunity analysis, budget planning, campaign set-up, optimization / testing, reporting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client retention and renewal, market expansion, continued digital marketing investment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was responsive to our needs, patient with our questions, and consistently delivered growth.

What was your primary form of communication with HK Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

HK Digital's personal commitment to the success of my clients is impressive.

Are there any areas for improvement or something HK Digital could have done differently?

None

RATINGS

5.0

Showing 1-6 of 6 Reviews

Our Story

Every team member is a true full stack paid marketer. We aim to be the flattest, leanest paid media team. This is a simple goal that permeates our approach, workflow and mentality. We reject the bloated siloed structure still found in most agencies that creates inefficiencies that are then sold as depth. We pride ourselves on an expert generalist mindset. Platform and campaign optimization knowledge are table stakes, but real value comes from someone who can stitch it all together.

Meet the Team

With over a decade of experience, I have dedicated my career to mastering the art of digital marketing and paid media. As Co-Founder of HK Digital, I helped build & lead a passionate team committed to delivering exceptional results for our clients.

What Sets Us Apart

Lean, Flat, Direct-to-Expert Team Model

Every team member is a full stack paid marketer who can stitch it all together. Senior-led strategy, no junior account management. We reject the bloated, siloed structure still found in most agencies that creates inefficiencies that are then sold as depth.

Faster insights with real-time visibility

We build dashboards and performance views that give clients immediate clarity across all channels—reducing guesswork and speeding up decisions. We use smart systems to catch anomalies and trends quickly, then apply hands-on analysis to turn that signal into profitable action.

Revenue-first paid media

Every test and optimization is tied to profitable growth—CAC, MER, ROAS (as appropriate), LTV, and contribution margin—based on your business model. We run structured experiments with clear hypotheses, learning agendas, and measurable success criteria—so performance improves predictably over time.

Tools and Technology

Google Workspace

Canva

Google Slides

Google Sheets

Google Docs

Google Drive

Asana

Google Meet

Zoom

Slack

Microsoft Teams

Google Cloud Platform

Commonly Asked Questions

No. Most of our contracts are "month-to-month" deals because we believe the onus is on us to provide value and performance every month to continue to earn your trust and your partnership.

Yes! We've build our own technology around live Reporting Dashboards and KPI alerts that are sent to all teams directly in Slack. We also have bidding strategy technology that saves clients 40%+ on brand search without losing impression share or performance. WE're constantly expanding our tech stack for transparency with our clients as well as optimizations that could not otherwise be implemented effectively.

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Learn More

Verified Client Reviews: 5

Overall Review Rating: 5

Source: Clutch

Last Updated: February 25, 2026

Business Entity

Business Entity Name	HK Digital LLC
Source	Illinois Secretary of State
Jurisdiction of Formation	Illinois
Date of Formation	August 18, 2020
Status	Active
Last Updated	December 21, 2025
ID	09162321

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	December 30, 2025

Learn More About The Clutch Verification Process

Locations (1)

3747 North Lowell Avenue Chicago, IL, United States 60641

Contact HK Digital

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Marketing Endeavors Strategic Consulting

(1)

Dan Wallace-Brewster

Qode Space

(1)

Carol Shih

Additional Connections

(1)

HK Digital

Smarter paid media. Stronger, faster growth.

2 Languages that we service

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Reviews

HK Digital Review Insights

Overall Review Rating

Top Mentions

Review Highlights

No Significant Areas for Improvement

Alignment with Client Values and Budget

Proactive and Insightful Recommendations

Strong Project Management and Communication

Collaborative and Client-Focused Approach

Reviews mentioning:

HK Digital Reviews

Paid Media Management for Luxury Fragrance Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Performance Marketing & Media Buying for E-Commerce Dev Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

PPC Services for Art Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Meta Ads Management for Skincare Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Paid Media Management for Advertising & Marketing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

PPC Management Services for Strategic Marketing Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

About the Team

Our Story

Meet the Team

Travis HerndonCo-Founder

What Sets Us Apart

Tools and Technology

Commonly Asked Questions

Do you require long-term contracts to partner with clients?

Is there any proprietary technology that HK Digital Offers?

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

Connect with HK Digital on Social

Connections

Marketing Endeavors Strategic Consulting

Qode Space