Founders Approach

BACKGROUND

Please describe your company and your position there.

My company, Arbit, is a competitive intelligence startup. I am the co-founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Founders Approach?

As we transitioned Arbit further as a business, we needed to understand how we could build out our product better. Founders Approach was used to leverage there remarkable sense for thinking through problems, understanding the user experience, and scaling products.

What were your goals for this project?

We wanted to go from a very basic product to a roadmap we could confidently run with that would allow us to scale up our business quickly. Our heads were in the weeds about how to shape our product and we relied on Dave and Phil to consult with us on tweaking our product and figuring out the most important aspects to focus on building.

SOLUTION

How did you select this vendor?

Arbit's gone through many iterations in the last two years. While I've always held side discussions around product concepts with Dave and Phil, I truly leaned on them at the start of this year to help us flesh out our product and where we wanted to take it. Their technical knowledge as well knowledge for different markets is unmatched in the startup ecosystem and they were a great fit.

Describe the project in detail.

Once we selected Dave and Phil, we connected with them on calls, met with them in person, had them test our product, identify areas of scalability, think through our target customer base, and build a product roadmap from there. They have been one of our greatest investments to date.

What was the team composition?

It was mostly my co-founder and I working closely with Dave and Phil.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to confidently strategize our next 6 months to a year with our product, understand what requirements were needed from a technical perspective, gain a deeper understanding of the problem we were solving (and what market to address). Overall, it was mostly having a fresh set of eyes that know startups better than most people do. They see things you aren't privy to. They carry themselves professionally like they're genuinely on your team.

How effective was the workflow between your team and theirs?

Workflow was easy. Between calls, emails, and in person meetings, they are on top of the workflows and are super smooth to work with.

What did you find most impressive about this company?

Dave and Phil care more about solving your problems than a typical consulting firm would. They carry themselves with a level of genuine professionalism and skill that I haven't seen before.

Are there any areas for improvement?

I can't say there are to be honest.

BACKGROUND

Please describe your company and position.

I am the Owner of a photography services company 

Describe what your company does in a single sentence.

Photography services for families.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Founders Approach to accomplish?

• Local SEO strategy
• AI enabled website development to generate more leads for my business
• Mobile app design / prototyping

SOLUTION

How did you find Founders Approach?

• Online Search
• Referral

Why did you select Founders Approach over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Founders Approach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Founders Approach helped me develop my company website and custom internal company software to optimize my business operations. We used Claude Design and Claude Code to prototype and develope both my website to generate leads and an internal CRM web application system. My website was created with Payload Headless CMS and my web app was created with MERN stack (MongoDB, Express.js, React.js, Node.js).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cole and the team helped bring my idea to life! From our first "brain dump" meeting he was able to outline a prototype for both my website and my CRM for us to expand on. We had weekly video calls to see the progress and provide feedback along the way. Founders Approach met all of my deadline goals & provided great consulting along the way to help grow my companies digital presence and optimize my workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everone on the Founders Approach team was excellent to work with! Dave guided me through the sales / onboarding process and Cole was my project manager. Deadlines were always met, communication was always open, and they exceeded all of my expectations. I see Founders Approach as a supporting partner to my business going forward!

What was your primary form of communication with Founders Approach?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication, Transparency, and Value. The team was very personable and friendly compared to all of the other agencies I met with, and their price was very competitive. Founders Approach was consistently very quick to respond and taught me about the process along the way.

Are there any areas for improvement or something Founders Approach could have done differently?

No notes! I am thrilled with the services Founders Approach provided me.

BACKGROUND

Please describe your company and position.

I am the Co-Director of Rhode Island Healthy Schools Coalition

Describe what your company does in a single sentence.

We are a nonprofit dedicated to improving school wellness in RI public schools.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Founders Approach to accomplish?

Create a highly responsive website targeted to Rhode Island young people on adolescent sexual and reproductive health.

SOLUTION

How did you find Founders Approach?

• Online Search
• Clutch Site

Why did you select Founders Approach over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Founders Approach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a developer to create a highly responsive website, one that we could edit and maintain ourselves once the initial development phase was over. The website/app is a guide and repository of information on adolescent sexual and reproductive health topics and services available for young people in Rhode Island. The website needed a young "feel" and a structure that would support expansion as more information is added in the coming months and years.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website is beautiful. Beautifully and thoughtfully laid out with user experience in mind, especially as it pertains to the habits of young people on social media, to make it look and feel familiar, comfortable, and easy to use. The home page animation was a perfect touch that was very popular and pleasing to the young people we surveyed when the process began.

What was your primary form of communication with Founders Approach?

• Virtual Meeting
• Email or Messaging App

Are there any areas for improvement or something Founders Approach could have done differently?

Nothing they could have done better! They exceeded our expectations.