Flynaut LLC

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a company called Prujekt, which is an online staffing and recruitment service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut LLC?

I attempted to build my product twice. Initially, an old business partner joined me to develop the platforms. Eventually, one thing led to another and I had to stop the partnership. I tried the freelancer route with contractors, which didn’t work out well. I needed a partner to create a quality website and mobile application.

SOLUTION

What was the scope of their involvement?

To ensure they understood the project, our team provided Flynaught LLC with a substantial amount of information upfront. My concept is different from competitors, which their team really got. Once they understood the goals, I gave them full reign to build a quality product. Starting from scratch, their team works to develop a website and mobile app for iOS and Android. Their team is developing the app to be cross-platform rather than native. They’ll also help with digital marketing— at least to launch the product.  

What is the team composition?

I’ve communicated with four of their team members directly including a project manager. I’ll connect with other teammates who give presentations on project updates and things of that nature. They have different teams, so I haven’t worked with everyone at Flynaut LLC yet.

How did you come to work with Flynaut LLC?

I was surfing the net to find a firm with the right fit, cost, and location. I came across Flynaut LLC on Thumbtack where I filled out some information. They replied, starting the conversation. When I first spoke to their team, I noticed that they understood my objective. I’ve been in IT for 20 years, which means I know what to look for. It was clear they were knowledgeable and Flynaut LLC sold me on their services.

How much have you invested with them?

Since their team will support the initial marketing efforts, the investment will be about $29,000 in their services.

What is the status of this engagement?

I contacted them in May 2019, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Honestly, I really like what they’re doing. They provide high-quality work. When we first started, they were able to understand my needs, take the requirements given, and create clear mockups. From day one, they hit a home run. I’ve been so impressed with their work that I just prepaid for certain project milestones. That’s the level of confidence I have in them. If I weren’t comfortable with their work, I would’ve stopped funding the project. We can speak the same technical and functional language, so I have no complaints.

How did Flynaut LLC perform from a project management standpoint?

We use Monday.com to track progress. They provided a project manager who communicates with me. We speak on a bi-weekly and as-needed basis. I chose not to have weekly meetings because I want them to focus on development. Flynaut LLC is on top of their work; I’m satisfied.

What did you find most impressive about them?

The quality of work Flynaut LLC provides is impressive. It’s like night and day from what I received from previous vendors. As well, their understanding of what I’m trying to accomplish is significant. They make good, solid suggestions on how to improve the product. In addition to what is asked of them, their team offers recommendations to improve processes. They offer context to inform their recommendations too.

Are there any areas they could improve?

No, so far so good.

Do you have any advice for potential customers?

Be clear and concise with project requirements and business goals. Once given a clear picture, Flynaut LLC will be able to reiterate that vision and add comments to augment the product because they’re experienced folks.

BACKGROUND

Introduce your business and what you do there.

I'm a partner at Intro, a startup in the process of developing a social media app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut?

We reached out to Flynaut to develop our app from the ground up.

SOLUTION

What was the scope of their involvement?

Flynaut designed and developed a social media mobile app for iOS and Android, along with a landing page. They collaborated with our team on the scope of work, including selecting the best technologies to use in building the app. 

What is the team composition? 

We've worked with at least 10 different people on their team over the course of the project, including a project manager and a team of designers and developers. 

How did you come to work with Flynaut?

I found them through an online search and, after reaching out, they flew out to our office to meet with us in person. I was impressed by their communication and some of the ideas they had based on the first couple of meetings with them. 

What is the status of this engagement?

We've been working with them since around November 2017 and expect the app to launch in September 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're extremely happy with the quality of the work they've provided thus far, as well as their process. The app is user-friendly, clean, and has a great UI overall. We have high hopes for its success based on what they've provided thus far. 

How did Flynaut perform from a project management standpoint?

They're great. Whenever unexpected delays have occurred, they've been very transparent about any changes to the timeline. They're very communicative and responsive to our needs. 

What did you find most impressive about them?

Their customer service sets them apart. In addition to the quality of their work, their team is very personable and has made themselves available outside of business hours without hesitation. 

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Be very clear about the project vision and goals. Other than that, I'd just recommend working with them because we've had such a great experience. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an upcoming business called Judah's Link and we’re located in Gastonia, North Carolina. It’s a social media website for the Christian community, targeting Christian artists. It allows churches and other organizations within the Christian community to post ads if looking for Christian artists—musicians, dancers, singers, and so on—and the site has Christian artists that can sign up on the site and connect. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut?

I needed someone to build the site for our platform.

SOLUTION

What was the scope of their involvement?

To start, I gave Flynaut examples of sites that I liked. They presented their own ideas and came up with 3–4 samples of logos and color schemes. Once I made my selection, they narrowed down the design for the site based on my choices. 

They built our site and conducted testing on it. We’re currently implementing new features and fixing some functions. Flynaut created the platform with several tools, including profile creation and ad placers. Users can describe their church or organization on the site and post relevant content for their searches. 

The site also allows users to reach others by their location in a city or state. There is also a community section, enabling users to communicate amongst themselves and share information. The talent shop that Flynaut built within the platform allows artists to sell or give away items, such as church equipment or instruments. We’ve also just begun the marketing phase and are working on our SEO and social media presence. 

What is the team composition?

The project began with one project lead from Flynaut, with several designers and developers working under her. Depending on the various phases, we’ve worked with different individuals and had varying leads. Primarily, I’ve always been in contact with at least 2–3 people.  

How did you come to work with Flynaut?

I’d used a website back in 2017 to find developers that could help us since I wasn’t sure how to do it myself. I believe three people reached out to me based on what I posted, but Flynaut was the most enthusiastic about my idea. They went the extra mile. I narrowed my search down to Flynaut and picked them based on their attitude and the things that I saw on their website. I felt that they could build out my vision and they won me over.  

How much have you invested with them?

I’ve invested $15,000–$20,000 in their services.

What is the status of this engagement?

We started working with Flynaut in January 2018. We’re still making finishing touches to the site. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement

The feedback on the website has been good so far, but we’re still finishing up the work. The responses have always been positive when I pitch the site and there’s a lot of excitement about it. I’m still waiting on feedback for our digital marketing efforts, but so far, we’re confident in how many followers we’ll get. From word of mouth and social media activity, the response is good but I expect it to grow based on their marketing research and work.

Flynaut took my idea and turned it into reality. Though they’d never worked on a project like this, and it was a pretty large scope, they succeeded in doing it. 

How did Flynaut perform from a project management standpoint?

A project of this magnitude is going to have some hiccups and miscommunications here and there, especially for people not familiar with the field. However, looking at the bigger scope, they were able to take something I thought up in my head and actually make it work on a screen. They did a perfect job, in that respect. 

Most of the communication has been via email, and we’ve used GoToMeeting for video conferences. We would talk at the end of each phase and they would tell me what’s been accomplished and show me how the site is responding through screen sharing.

What did you find most impressive about them?

They’ve always gone above and beyond to make me happy. I’m very nitpicky—especially for such a costly project—but they went out of their way to fix anything for me. For example, there was something I wanted to be changed, and they agreed to get on it right away for no extra money. They always come up with new suggestions. They want my business and it shows that they care about my ideas, which makes them stand out.

Are there any areas they could improve?

Some things got lost in translation. I’ve had to address certain things multiple times in emails and sometimes things would slip through the cracks. I felt they could pay a bit more attention to avoid this from happening. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and for now, the only employee, of an app called Smartphood, a food waste management platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut LLC?

Essentially, I had various ideas about how to reduce food waste and thought a mobile app was the way to go. I needed a team to partner with me in bringing my ideas to reality.

SOLUTION

What was the scope of their involvement?

Flynaut LLC serves as a business partner for my company, offering the full package in terms of mobile and web development. They assisted by making key suggestions about the app and provided useful advice. After I solidified all the legal aspects of the app, they helped with the various stages of development, making a native, cross-platform app for both Android and iOS. Their team also created a landing page and a straightforward website to go along with the product. 

Now that we’ve launched the product, they’re supplying marketing support. They’ve set the company up on most social media platforms and create posts and content for it. Their team does creative writing and graphic creation, which coincides with the app and website, as well. 

What is the team composition?

There have been at least six teammates working on the project from Flynaut LLC. I’m in contact with the project manager, and the rest of the team is comprised of developers and content marketers. 

How did you come to work with Flynaut LLC?

I used Thumbtack to find a team. After posting basic information in my RFP, 3–4 groups responded. After communications, I chose Flynaut LLC. They showed a genuine interest in the work and we were on the same page about my vision. 

How much have you invested with them?

I’m getting close to spending $50,000 on the project, so far. 

What is the status of this engagement?

We began working together in February 2018, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our feedback and statistics are minimal, as we’ve only recently launched and haven’t conducted extensive user research. However, I’m extremely pleased with the platform and how they took my rough idea and turned it into a functioning app. The design is absolutely perfect. Family and friends are also excited about the platform and its layout. 

We’re planning on withholding from intense marketing until we establish the final version of the product. We anticipate needing to change the app over time and adapt it, so we’ll have more metrics on the promotional efforts when those are in full swing. 

How did Flynaut LLC perform from a project management standpoint?

Everything has run smoothly between our teams. The only delays that occur are due to me, as it’s my first time in this field, so sometimes the work takes longer than expected. They’ve been mindful of deadlines and managing the workload, too. 

What did you find most impressive about them?

From the beginning, they’ve believed in my mission and vision on a grand scale. They understand where I’m coming from, even more than I did at first. Though I have limited development expertise, they’ve worked openly and honestly with me. They explain the financial aspects to me and are patient. Since our first meeting, we’ve connected and it’s led to a great partnership. 

Are there any areas they could improve?

I can’t see anything we could’ve done differently. 

Do you have any advice for potential customers?

Have open lines of communication. Being upfront, open, and blunt can help convey your vision clearly. Communicate to the maximum level for the best chance of achieving your ideas. 

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Neo and One. We do project management, design, some business analyst work, product ownership, and consulting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut LLC?

The previous vendor for my project management software project became too expensive. I needed a new developer for to complete the software as a service product.

SOLUTION

What was the scope of their involvement?

I wanted them to design additional modules prior to programming, and then develop an API to enable integrations. We already had a prototype at the start of work and agreed on a six-month timeline. To create a seamless transition between vendors, I expected to review requirements first and then establish a QA process for later stages.

What is the team dynamic?

The team included a project coordinator and business analyst that also served the project manager and developer.

How did you come to work with Flynaut LLC?

I met them at their office, where the team gave a great presentation.

How much have you invested in them?

I spent $7,300. I paid 30% upfront and the rest as milestone-based payments.

What is the status of this engagement?

Work started in November 2017 and ended in April 2018.

RESULTS & FEEDBACK

What problems arose during the engagement?

They only assigned one resource to the project when the scope and documentation requirements called for two people. Consequently, I raised concerns about the project plan, but they responded in a brash manner with a last-minute outline. The plan only had one phase – which didn’t align with the initial scope – and incongruent deadlines. Flynaut’s leadership said they would resolve the inconsistencies, but never did so in a satisfactory manner.

Even though I provided the prototype, their designs didn’t reflect the accompanying files and style sheets. I requested to meet after the team submitted poorly constructed designs. Their managers agreed with my assessment, but their proposed fixes phased out after only two days. Concurrently, the team had most likely turned off the function I assigned for the prototype; it completely stopped working.

How did the relationship with Flynaut LLC evolve?

The senior leadership was welcoming in the beginning, but became less responsive as the problems accumulated. In many cases, they didn’t respond via email, phone, or social media. The quality of service declined after I submitted the initial payment. We were supposed to review the prototype after this payment, which preceded the design phase in the agreed timeline. However, the team started writing requirements before I had the chance to introduce the prototype.

I created a calculation to assess the project using a scale similar to school grades; 60 meant failing and 80 indicated good performance with room for improvement. The team earned a 65 when I inputted their information. We had been in constant contact, but I still didn’t know why they weren’t succeeding – whether it was lack of experience or resources. However, I was certain they weren’t solving the problem.

At this time, the team added third-party resources to the requirements documentation process, but management neither knew who these people were or how to reach them. The team’s actions unclear and most likely violated our non-disclosure agreement. The partnership declined from that point. The two-week documentation process stretched to two months. Despite the ambiguous hires, Flynaut still didn’t have enough resources to complete the documentation.

Additionally, the team never met a delivery date. I finally fired them. After spending $7,300, I had no design, no product, and no usable code.

Describe the impact this engagement has had on your business.

They made their server public, which exposed my project to hackers. I emailed them about the issue and requested they make the server, or at least my project, private. The team thanked me for letting them know, but never followed up.

Now, I’m planning to re-engage the previous vendor. My budget constraints are still a hurdle, but some key prototype improvements are feasible. Although this experience impeded an ongoing project’s progress, it helped me grow as a person. My equation’s functionality portended well for future success. Firing Flynaut limited the overall damage.

How was project management handled?

The code became unreliable near the end of work. They said the server caused the code to break. As a result, testing between Friday–Sunday didn’t work. I lost significant time.

We used Jira, but the tool didn’t enhance effectiveness or productivity. The management moved tickets to “done” within the tool without executing any meaningful changes. I only received unnecessary requests to approve modules, not updates about resolutions.

Jira was unnecessary because the scope’s collaborative plan made the tool redundant. Relatedly, the team told me some scope items were actually additional requests that necessitated additional fees. After submitting 101 Jira tickets in a very short period of time, I finally requested that Flynaut remove the development team from my project.

Is there anything that the vendor did well or that you would consider a strength?

No. Their behavior suggested indifference to this project and my vision. Now, I feel better that I’m not working with them anymore.

In what specific areas can they improve?

Time management was their greatest weakness. I was supposed to pay one more installment after the product’s completion, but they never moved out of the design phase.

What advice do you have for clients with similar needs to yours?

While other clients may have had better experiences, I felt mine was a worst-case scenario. Think carefully before hiring them. I hired them based on price alone when I should have factored in other considerations. I don’t want this to happen to someone else.

BACKGROUND

Introduce your business and what you do there.

I’m an Executive Vice President with TMI Trust Company. We’re a full-service corporate trust shop, assisting individuals executing transactions in capital markets. We also provide escrow and accounting services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Flynaut LLC?

The style and substance of our existing website did not accurately reflect our brand. We wanted an attractive redesign to improve our digital presence.

SOLUTION

What was the scope of their involvement?

Our existing site was very flat and simple, so our first priority was to redesign the structure and flow. I showed them a few sample websites whose design I admired and Flynaut created a new site with updated imagery to give us a more professional digital appearance.

We wanted to make it easier for potential clients to reach out, so they designed the site to include a contact form on every page.

Our existing site was built using WordPress, so Flynaut used the same platform as I was already used to the system. This allows me to easily make updates and changes.

What is the team composition?

I worked directly with a project manager who communicated my needs to their developers and designers. This system worked very well, as I preferred speaking with a single person over an entire team.

How did you come to work with Flynaut LLC?

I ran a Google search for a local web development companies and came across a site called Thumbtack. I chose three companies to interview based on their reviews. Even though Flynaut was the most expensive option, I was impressed enough during our meeting to hire them.

How much have you invested with them?

We spent $14,400.

What is the status of this engagement?

We started working together in September 2017 and launched the site in January 2018. The project would have been completed sooner, but there were delays on my end. I still reach out to them if I need any updates that are beyond my capabilities.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has been positively received, both internally and externally. The improved layout has also made it easier for us to communicate with our clients. We received more comment forms during the first three weeks of launch than we did during the entirety of 2017. That alone is a testament to the site’s ease of use.

How did Flynaut LLC perform from a project management standpoint?

My job requires a lot of travel, so I was often slow to respond to my project manager’s emails. Despite this, she was very patient and stayed in constant contact to inform me of any updates. She sent me the updated link for approval any time a change was made, ensuring that the process flowed smoothly. From a communication and reliability standpoint, they’re top-notch.

What did you find most impressive about them?

I was impressed by their ability to translate my conceptual ideas into a concrete solution. It’s difficult to interpret a project when you’re dealing in abstract fields like design, but Flynaut produced both an initial proposal and final product that matched my vision. That’s not an easy task.

Are there any areas they could improve?

It would be helpful to have more face-to-face meetings to go over any changes. This may not be logistically feasible for some clients, but I find it easier to articulate my requests when we’re all in the same room looking at the site together. Corresponding through email worked fine for our purposes, but more in-person meetings could help smooth out the process.

BACKGROUND

My business is a SaaS automation software for eBay sellers. I am founder and lead developer.

OPPORTUNITY / CHALLENGE

The challenge was to target customers and get conversions. The target was to attain as many relevant customers as possible.

SOLUTION

Flynaut stood out amongst the other marketing firms and impressed me with their knowledge and personality. They provided a great marketing plan and assisted me with many aspects of the business.

RESULTS & FEEDBACK

Flynaut is a great service as they are always passionate and kind in what they do. Flynaut truly cares about the success of my company, and it is always a pleasure to work with them.

BACKGROUND

Please describe your company and position.

I am the President of What's The BUZ

Describe what your company does in a single sentence.

We help Local Small Businesses in the Charlotte area. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Create app
• Create Website

SOLUTION

How did you find Flynaut LLC?

Thumbtack

Why did you select Flynaut LLC over others?

Best design and communication

How many teammates from Flynaut LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

to create a location based app that is fluid for Local Small Businesses. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had Zoom meeting everyother Tuesday, test flights, Text, Emails and phone calls. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time for the most part.  We are almost complete. 

What was your primary form of communication with Flynaut LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The amount of people working on the project was impressive.

Are there any areas for improvement or something Flynaut LLC could have done differently?

Cant think of any right now. 

BACKGROUND

Please describe your company and position.

I am the Founder of Blue strip valley

Describe what your company does in a single sentence.

Art

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• They are liers and scammers
• No mobile application which I paid for
• Flynaut LLC ghosted me after they couldn't provide a product.

SOLUTION

How did you find Flynaut LLC?

Online Search

Why did you select Flynaut LLC over others?

Was a beginner they took advantage

How many teammates from Flynaut LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They had private investigators looking into my personal life tried to have someone plant illegal items on me... discrimination for my past life from over ten years ago when clearly I've been in the hands of God they never gave me a chance instead insisting on stealing my product with a fake contact and there's more 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

6 months and even after I paid them I got ghosted 

What was your primary form of communication with Flynaut LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

Nothing 

Are there any areas for improvement or something Flynaut LLC could have done differently?

They need to get a real location and stop changing up on people who spends time and money with them 

UPDATED REVIEW

This review was published on 06 27, 2023.

Lyndon Sampson
Founder, Blue strip valleySocial Networking

Houston, Texas

1-10 Employees

Apr 2023 - Ongoing

Less than $10,000

Not verified
Project summary
Flynaut LLC has developed an iOS app for a social networking company. The vendor has designed the wireframe, built the prototype, tested the app, and launched it on the App Store.

Feedback summary
Flynaut LLC has delivered wireframes that show they've understood the client's vision and their unique project. The vendor manages the project efficiently and communicates effectively through virtual meetings. Moreover, the client appreciates the vendor offering a payment plan suited to their needs.
BACKGROUND

Please describe your company and position.

I am the Founder of Blue strip valley

Describe what your company does in a single sentence.

Global Connection

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Partners
• Production
• Etc.

SOLUTION

How did you find Flynaut LLC?

Clutch Site

Why did you select Flynaut LLC over others?

Company values aligned

How many teammates from Flynaut LLC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Wire frame, prototype and testing than Apple store

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Wier frames at first look for me letting me know they understood my vision and that I made the right decision

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management is amazing and follows ups as the project progress

What was your primary form of communication with Flynaut LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

The company understood I had a unique project that have great potential and partnered with me using payment plan that help us get started

Are there any areas for improvement or something Flynaut LLC could have done differently?

Flynaunt are professional and have a introduction that is very welcoming I was treated well
STAR RATINGS:
Overall rating: 5

Quality: 5  

Cost: 5  

Schedule: 5   

Willing to refer: 5 - Profession at is best

BACKGROUND

Please describe your company and position.

I am the Founder & CIO of SweepBright

Describe what your company does in a single sentence.

SweepBright is a new generation CRM for forward looking real estate agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flynaut LLC to accomplish?

• Site redesign
• App development
• Fundraising development

SOLUTION

How did you find Flynaut LLC?

Referral

Why did you select Flynaut LLC over others?

• Pricing fit our budget
• Referred to me

How many teammates from Flynaut LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a new design and creating a new decoupled multilingual frontend app platform for a family of sites.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Ability to launch multiple sites from the same app platform with a new fresh design

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project timeline was impacted by the Russian Invasion of Ukraine, but we solved all the issues together, and everyone was really professional, creative, and flexible.

What was your primary form of communication with Flynaut LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The dedication and creativity of their developers were impressive.

Are there any areas for improvement or something Flynaut LLC could have done differently?

Not really