API Development Custom Software Development UX/UI Design
Confidential
Jan. 2018 - Ongoing

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"The quality of our relationship with team leader, Kalpesh, is precious to us."

Dec 12, 2024

Product Owner & Product Manager, Visiativ

Nicolas Pichavant

Other industries
Paris, France
1,001-5,000 Employees
Online Review
Verified

Engineeous provides chatbot development and design services for a digital solutions company. The team manages the client's SSO scripts, API development, and frontend UX/UI improvements.

Thanks to Engineeous, the client has seen better customer satisfaction, stability, and performance. The team is responsive, proactive, and creative, works closely with the client, holds daily meetings, maintains a shared Jira board, and has suggested innovative solutions throughout the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Product Owner / Product Manager of Visiativ

Describe what your company does in a single sentence.

Visiativ is a French technology company that provides digital transformation solutions, including software, consulting, and managed services, to help businesses innovate, streamline processes, and enhance customer experiences across industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Engineeous to accomplish?

Give advice about our products evolution
Design & develop new features of our Chatbot solution
Design & develop customer specific features

SOLUTION

How did you find Engineeous?

Online Search

Why did you select Engineeous over others?

Pricing fit our budget
Great culture fit
technical skills

How many teammates from Engineeous were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

During the several years working on our solution, the Engineous team delivered the following :

SSO scripts including provisionning
API development to ITSM solutions
Improvements of the Natural Language Processing API of the solution
Specific front-end UX/UI
Javascript / web developments to improve users' journeys
...

Engineous developped a true technical expertise of our solution, and acts as a CTO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

customers satisfaction
solution stability & performance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We work very closely with the Engineous team : we have a daily meeting together, and share a Jira board. We build ticket estimate together.
Tickets are most of the time delivered on time, and when it is not the case, we have clear visions of the unexpected technical difficulties.
The team reacts quite quickly.

What was your primary form of communication with Engineeous?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of our relationship with team leader, Kalpesh, is precious to us. He is truly involved and fully aware of our relationship with clients. He often suggested creative solutions to help us progress.

Are there any areas for improvement or something Engineeous could have done differently?

We could improve our tests process, and also the way we onboard new developers on the solution (to better teach the "business" part).

RATINGS

5.0

Custom Software Development Digital Engineering
Symfony
+4
Confidential
June 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Engineeous has always been able to adapt flexibly to our needs."

Sep 24, 2024

Department Manager, Living Actor

Anonymous

Other industries
Paris, France
11-50 Employees
Online Review

Engineeous provides digital engineering services for a software company. The team conducts technical studies, designs and develops features, and implements solutions in end clients' environments.

Engineeous' work has helped the client grow and stabilize their turnover. The team delivers on time, adapts flexibly to needs, and communicates primarily via email and messaging apps. Their organizational skills and ability to respond to complex problems have impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a Department Manager of Living Actor

Describe what your company does in a single sentence.

Develops a knowledge management solution.
Knowledge is managed in the application and returned by a chatbot interface.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Engineeous to accomplish?

Implement the solution into our customer's environment
Maintain the solution
Develop product features

SOLUTION

How did you find Engineeous?

Why did you select Engineeous over others?

Quality and completeness of work provided

How many teammates from Engineeous were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Engineeous intervenes:

At the product level by carrying out technical studies that allow to meet functional needs, then developing the feartures once they have been conceived and designed.
At the level of our customers' projects by integrating, making evolve and by maintaining the projects

Engineeous delivers the results of their technical studies and developments during two-week sprints, with a release rate up to once per week. Engineeous also write technical documentation and keeps track of every deployments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The growth and then stability of the company’s turnover as well as the quality of its clients who have been placing their trust for many years.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A working method has been developed in conjunction with Engineeous over the years.
Engineeous has always been able to adapt flexibly to our needs, even temporarily.
Deliveries have always been regular and Engineeous has always done everything to deliver on time.

What was your primary form of communication with Engineeous?

Email or Messaging App

What did you find most impressive or unique about this company?

The ease of working, organizing and exchanging with a remote team and time difference. In addition, the team has always been able to respond to complex problems under these conditions.

Are there any areas for improvement or something Engineeous could have done differently?

It sometimes would have been beneficial to communicate more about the difficulties encountered on some tasks so that doubts can be removed more quickly (even though it wasn't a ruglar issue).

RATINGS

5.0

Engineeous

Ingenious Engineering, Exceptional Solutions

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Engineeous

Ingenious Engineering, Exceptional Solutions

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