Empat

BACKGROUND

Please describe your company and position.

I am the Founder of Trendline Research

Describe what your company does in a single sentence.

Market research consulting and product development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Design a clear and user-friendly flow for one of our core tracking features.
• Create a clickable prototype to test the flow with early users.
• Ensure the design was aligned with accessibility and healthcare UX best practices.

SOLUTION

How did you find Empat?

Online Search

Why did you select Empat over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat’s involvement focused on a single but critical feature flow within our app. They worked with us to define the user journey, created wireframes, and delivered high-fidelity UI designs. After that, they built an interactive prototype using Figma, which we used for internal review and early-stage usability testing. 
The deliverables included design screens, component styles, and the prototype link, all handed over in a clean and organized design system. The work was aligned with healthcare UX standards and optimized for both clarity and ease of use.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The prototype helped us validate the flow with early users and stakeholders. We received clear, actionable feedback thanks to the quality of the design, which accelerated our next phase of development. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Empat was very responsive and delivered everything on time. Their team was flexible during feedback rounds and kept communication clear and structured throughout the design process.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by how quickly Empat understood the sensitive context of healthcare UX and translated it into a clean, accessible, and user-centered design. Their ability to combine visual quality with functional clarity was exactly what we needed.

Are there any areas for improvement or something Empat could have done differently?

No, for the scope of this engagement everything went smoothly, and we were very happy with the outcome.

BACKGROUND

Please describe your company and position.

I am the Founder of Palm-apps

Describe what your company does in a single sentence.

Palm Apps builds custom mobile solutions for clients across industries, focusing on quality, speed, and scalability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Strengthen our internal development capacity by extending our team with experienced mobile engineers.
• Provide skilled Flutter developers to support multiple client projects in parallel.
• Add a reliable iOS development team to speed up delivery and maintain code quality.

SOLUTION

How did you find Empat?

Clutch Site

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat provided a flexible team of mobile engineers that integrated into our internal teams through staff augmentation. Over time, we’ve involved Flutter developers from Empat across various projects — from early MVPs to scaling established apps. Their engineers have worked on core mobile features, UI implementation, API integration, bug fixing, and performance optimization. Additionally, we brought in Empat’s native iOS team to work on Swift-based applications, particularly where tight deadlines or specific App Store requirements required senior-level support. The developers participated fully in our processes — daily standups, sprint planning, code reviews — and delivered production-ready code that met both functional and business expectations. Key deliverables included cross-platform app modules, native iOS features, testing support, and production release preparation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Empat’s support, we were able to scale our engineering capacity quickly without sacrificing code quality or delivery speed. This allowed us to reduce hiring overhead and accelerate development timelines by up to 30% on critical projects. Several client apps were launched on schedule with positive feedback and stable performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although Empat’s team members were managed on our side, they demonstrated excellent communication, reliability, and attention to detail. They adapted quickly to our workflow and delivered work consistently on time. We appreciated how easy it was to collaborate with their team across different projects.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Empat provided well-vetted, proactive developers who required minimal onboarding and added real value from day one. Their flexibility, technical depth, and ability to quickly plug into our environment made them a trusted partner in our delivery pipeline.

Are there any areas for improvement or something Empat could have done differently?

No, the collaboration has been smooth throughout. We continue to work with Empat and would recommend them as a reliable development partner.

BACKGROUND

Please describe your company and position.

I am the CMO of a mobile app development company.

Describe what your company does in a single sentence.

We create high-performing iOS apps in categories such as VPNs, storage cleaners, and private vaults — helping users enhance device performance, protect personal data, and maintain digital privacy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Support the development and optimization of multiple iOS applications across different verticals.
• Ensure fast and consistent delivery of features through a reliable, embedded team.
• Scale our internal product teams through staff augmentation with skilled engineers and designers.

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat provided us with a flexible, cross-functional team that worked as an extension of our internal departments. Over the course of the collaboration, their staff included Swift/iOS developers, backend developers, and UI/UX designers who contributed to various products in our portfolio. The team was integrated into our workflows and operated under our project managers, participating in daily standups, sprint planning, and regular delivery reviews. Their developers worked on building and refining key app functionalities — including onboarding flows, payment logic, secure file storage, and cleanup algorithms — using Swift and native iOS frameworks. The backend team handled API integrations, subscription logic, and data syncing using Node.js. Meanwhile, their designers provided product UI/UX design support using Figma, delivering clean and conversion-focused user flows tailored to each app’s audience and purpose. Key deliverables included reusable UI components, app features across multiple live products, technical documentation, and regular releases to the App Store.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

By scaling with Empat’s specialists, we reduced delivery bottlenecks and accelerated feature rollout across key products. Several apps reached top rankings in their categories, and we improved time-to-market by 30–40%. The seamless integration of their team allowed us to maintain velocity across multiple projects simultaneously, without compromising on quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although Empat’s team members were managed on our side, their communication, ownership, and reliability were excellent. They consistently delivered work on time, adapted to our internal processes, and responded quickly to changes in priorities or scope.

What was your primary form of communication with Empat?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Empat provided highly qualified specialists who integrated smoothly and quickly into our environment. Their team showed strong technical expertise and a product-oriented mindset — which made them feel like long-term collaborators, not just temporary contractors.

Are there any areas for improvement or something Empat could have done differently?

No, the cooperation has been smooth, and we’re very happy with their flexibility and performance.

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of BauPay

Describe what your company does in a single sentence.

Our Product help small and medium-sized construction companies in Germany simplify and digitize the management of commercial offers, invoicing, and payment tracking.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Strengthen our internal team with experienced outstaff specialists.
• Provide full-stack development support to accelerate delivery, including front-end development using Angular and back-end development with Node.js integrated into our product development processes.
• Support product design to ensure seamless user experience and faster go-to-market.

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Good value for cost

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat provided us with dedicated specialists on an outstaffing basis: an Angular Developer, a Nest.js Developer, and a UI/UX Designer. Their specialists worked as part of our team under our management, fully integrated into our product development processes. The Angular developer was responsible for implementing complex interfaces for offers, invoices, dashboard, and settings. The Node.js developer worked on backend API development, security layers for financial data, and integrations with third-party services. The UI/UX designer helped improve user journeys, delivering intuitive UX flows and polished UI components aligned with our brand. Empat’s team collaborated closely with our product owners via daily stand-ups, sprint planning, and other regular events. All work was delivered according to our internal timelines and quality standards.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Empat’s team, we were able to strengthen our product significantly — their developers proactively supported our product owners, helping shape the right flows, consider key use cases, and think through edge cases. Their input was instrumental in building a solid product foundation ahead of launch, allowing us to move faster and with more confidence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Although Empat’s developers were managed on our side, their communication, commitment, and responsiveness were excellent. They consistently met our deadlines, proactively addressed blockers, and adapted quickly to evolving product needs. The collaboration felt seamless and professional throughout.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Empat was not only their ability to provide highly qualified specialists, but also their genuine commitment to our product’s success. They consistently support and guide us through the process, and their experience is a truly valuable asset for our project.

Are there any areas for improvement or something Empat could have done differently?

No, we were very satisfied with the collaboration and would happily work with Empat again in the future.

BACKGROUND

Please describe your company and position.

I am the Head of IT Dept. of Zviger LLC

Describe what your company does in a single sentence.

We provide end-to-end vehicle import services from the
USA and Canada for both private individuals and business
clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• 1. Improve and scale the functionality of our CRM system.
• 2. Optimize our internal tools, including key Google Chrome plugins.
• 3. Develop a new, modern marketing website.

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Empat were assigned to this project?

More than 10

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat assembled a dedicated team of 10 specialists to
work on our project, covering backend, frontend, and
browser plugin development. For backend development,
the team used PHP and the Symfony framework to
refactor and extend our existing CRM system, ensuring it
could handle more complex workflows and a growing
number of users. To improve the internal usability of the
CRM, they provided a modern and highly customizable
admin panel that made managing data and user
operations significantly easier for our staff.

Empat assembled a dedicated team of 10 specialists to
work on our project, covering backend, frontend, and
browser plugin development. For backend development,
the team used PHP and the Symfony framework to
refactor and extend our existing CRM system, ensuring it
could handle more complex workflows and a growing
number of users. To improve the internal usability of the
CRM, they provided a modern and highly customizable
admin panel that made managing data and user
operations significantly easier for our staff.

Empat assembled a dedicated team of 10 specialists to
work on our project, covering backend, frontend, and
browser plugin development. For backend development,
the team used PHP and the Symfony framework to
refactor and extend our existing CRM system, ensuring it
could handle more complex workflows and a growing
number of users. To improve the internal usability of the
CRM, they provided a modern and highly customizable
admin panel that made managing data and user
operations significantly easier for our staff.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The CRM improvements led to significantly better user
experience for our team and clients. We’ve received
enthusiastic feedback from our users, and our internal
workflows have become faster and more efficient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Empat demonstrated clear communication and timely
delivery across all phases. They were proactive, adaptive to our feedback, and always quick to respond to evolving
needs.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about Empat is the
exceptional balance between price and quality. Despite
offering highly competitive rates, the team consistently
delivered results that met — and often exceeded — our
expectations in terms of technical execution, attention to
detail, and responsiveness. Their ability to provide top-tier
digital solutions while remaining cost-effective made them
a truly valuable long-term partner.

Are there any areas for improvement or something Empat could have done differently?

No, we were fully satisfied with both the process and the
results.

BACKGROUND

Please describe your company and position.

I am the CEO of Kuka

Describe what your company does in a single sentence.

Kuka is Ukraine’s best B2B digital corporate library, helping companies foster a strong reading culture with curated and legally licensed content for teams.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Website development and design
• CRM system setup
• Website testing
• Ongoing support

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat redesigned the existing website, giving it a more
modern and user-friendly look. We then moved on to developing the new site in Webflow. The most challenging part of the project was building a custom admin panel to manage the addition of books and to streamline communication with suppliers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Empat’s technical expertise and excellent project management, we were able to quickly grow our client base with well-known private and public companies. The percentage of users who stayed with us after onboarding exceeded our expectations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management team at Empat consists of a Partner Manager, who we communicate with in the very early stages. They then introduce us to the Project Manager and the Delivery Manager. All communication is fast and transparent. The Delivery Manager regularly collects feedback on the performance of both the Project Manager and the technical team. The Project Manager, in turn, provides consistent updates, flags any potential bottlenecks in advance, resolves issues quickly, and responds promptly to messages. Overall, our team was very satisfied with Empat’s approach.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We got the impression that the Empat team cared about
the success of our product just as much as our internal
team did. What stood out the most was how they balanced
this genuine involvement with a high level of technical
expertise. This balance is, in our opinion, their most
impressive quality.

Are there any areas for improvement or something Empat could have done differently?

We are all very satisfied, so it's hard to pinpoint anything
we would want to change.

UPDATED REVIEW

This review was published on October 12, 2023.

Andrii Orlyk
CEO, Kuka
Education
Kyiv, Ukraine
1-10
May 2023 - Oct 2023
$50,000 to $199,999
Verified

Project summary
Empat designed and developed a mobile application for an electronic reading services company. Empat created the app's UI/UX design using Flutter. Empat also used Laravel and MySQL for development.

Feedback summary
Empat successfully delivered the client's application, and the customers that used their new software attracted 20% more employees. The digitization of the client's product helped them understand the needs of their customers. Empat delivered project milestones and had transparent communication.

BACKGROUND

Please describe your company and position.

I am the CEO of Kuka

Describe what your company does in a single sentence.

Electronic reading service for companies with AI integration

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Discovery stage Design Development of a mobile application

SOLUTION

How did you find Empat?

• Online Search
• Referral
• Clutch Site

Why did you select Empat over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of our work for the Kuka App project was quite comprehensive. We started by designing the user interface and user experience of the mobile app. Once the design was finalized, we developed the app using Flutter, a versatile framework for building mobile applications. On the backend, we utilized Laravel, a powerful PHP framework, to create the server-side logic and APIs needed to support the app's functionality. 

This included user authentication, data storage, and communication with the mobile app. For data storage, we set up a MySQL database to securely store user information and other relevant data. We also implemented Redis, an in-memory data store, to improve the app's performance by caching frequently accessed data. To ensure the app's real-time capabilities, we integrated Firebase, which provided features like real-time database updates, notifications, and cloud storage for user-generated content. 

In addition to the app itself, we deployed it on an Apache web server to make it accessible to users. We also used Bitbucket for version control and collaboration among our development team. A big part of the project was the integration of an AI research engine. Key Deliverables: 

1. User-friendly mobile app with an intuitive design. 
2. Backend infrastructure developed with Laravel, including APIs for app functionality. 
3. MySQL database for secure data storage. 
4. Redis caching for improved performance. 
5. Firebase integration for real-time features and cloud storage. 
6. Deployment on an Apache web server for accessibility. 
7. Versioncontrolled codebase managed through Bitbucket. 

Overall, our scope of work encompassed the design, development, and deployment of the Kuka App, ensuring a seamless and efficient experience for office workers using the electronic library.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Companies that use our software attract 20% more employees to reading every week. The digitization of our product has helped us to track and understand the needs of our customers and their involvement in the project

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered project milestones on schedule and maintained transparent communication with our team. Their agile approach allowed for adaptability to changing requirements, while their proactive approach resolved issues promptly. They managed the project scope diligently and provided regular updates on progress, including feature demos and milestone discussions.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are very flexible. We had a break in our project for a few months, but when we came back it took minimal onboarding time

Are there any areas for improvement or something Empat could have done differently?

Something can always be improved. When it comes to empat, sometimes they are wrong, but I appreciate that every time they reach conclusions, they provide even more insights. I have nothing to complain about.

STAR RATINGS
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5

BACKGROUND

Introduce your business and what you do there.

TechStarts organizes curated startup events and networking experiences for founders, investors, and tech professionals in the San Francisco Bay Area.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Empat?

We hired Empat to help us launch a high-quality marketing website for our startup events in San Francisco. Our goals were to create a bold, modern design that reflects the energy of our brand, to build the site quickly using Webflow so we could manage it in-house without developers, and to ensure everything worked flawlessly across devices through pre-launch testing. We needed a reliable partner who could combine speed, design excellence, and technical precision — and Empat delivered on all fronts.

SOLUTION

What was the scope of their involvement?

Empat managed the project end-to-end — from initial concept to final implementation. They started by creating the visual direction for the website, including mood boards, UI/UX design, and responsive layouts tailored to the energy and audience of our events.

Once the designs were approved, they developed the full website in Webflow, which allowed for a fast and flexible build process. Their team also handled content structuring, SEO optimization, and custom interactions to make the site more engaging.

Before launch, Empat conducted comprehensive testing across devices and browsers to ensure performance, responsiveness, and stability. The final deliverables included the full Webflow site, optimized for mobile and desktop, as well as documentation and training so our team could easily update content ourselves post-launch.

What is the team composition?

We worked with five teammates from Empat.

How did you come to work with Empat?

We chose Empat because of their strong design portfolio, fast delivery promise, and deep understanding of startup needs. Unlike other vendors we considered, they demonstrated the ability to move quickly without sacrificing quality — which was critical for our time-sensitive event launches.

Empat’s communication was clear and proactive from the start, and they showed a real interest in helping us build a product that not only looked great but also performed reliably.

How much have you invested with them?

We spent approximately $11,000 on the project. The amount reflects both design and development work, as well as testing and post-launch support.

What is the status of this engagement?

We hired Empat in July 2023, and the main website was completed and launched in September 2023. While the initial project has ended, we continue to return to Empat occasionally for ongoing support and improvements — such as adding new event pages, optimizing performance, or adjusting content.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website functioned as an ideal marketing asset — it clearly communicated our brand, built trust, and streamlined event promotion. With each event we organized, the site helped attract more attendees, acting as a consistent conversion engine for signups and interest.

Thanks to its structure and design, it played a key role in growing our audience and community organically from event to event.

We tracked several key metrics that clearly showed the website’s impact. In the first three months after launch, we saw a 25% increase in event attendance compared to previous events promoted without the new site. Our newsletter subscriber base grew by 40%, and we reached over 6,000 unique website visitors, many of whom came through organic and direct traffic.

How did Empat perform from a project management standpoint?

Empat’s project management was excellent. They delivered everything on time, stayed aligned with our goals, and maintained clear, proactive communication throughout the process.

What did you find most impressive about them?

What stood out most about working with Empat was their ability to truly understand our vision and translate it into something tangible — quickly and with heart.

Are there any areas they could improve?

No, we were very satisfied with both the process and the outcome.

BACKGROUND

Please describe your company and position.

 I am the UX/UI Designer of a software company 

Describe what your company does in a single sentence.

We create custom fashion and apparel CAD/CAM tools that enable on-demand, sustainable manufacturing for fashion and apparel brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Run discovery and product validation to shape the concept and define the core features.
• Design the full product experience, including branding, UX/UI, and visuals.
• Build an MVP platform where designers can create and submit knit-ready files.
• Develop a marketing website to showcase our technology and attract partners.
• Create an internal system to manage users, designs, and production.
• Deliver a solid and scalable tech foundation to support future growth.

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Empat were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Empat to take our product from idea to launch — and they delivered the entire solution end-to-end.

Their team included a project manager, UX researcher, product designer, front-end and back-end developers, and QA specialists, working as part of our team.

The scope began with discovery and validation, where we shaped the product vision, defined key features, and mapped core workflows. Empat handled UX and UI design for our platform, admin dashboard, and marketing website.

On the front-end, they built a responsive interface using React and Next.js, ensuring a smooth user experience across devices. The platform lets designers upload, manage, and submit knit-ready files for production. They also created an internal admin system to manage users, designs, machine status, and workflows.

The backend was built with Node.js and PostgreSQL, deployed on AWS with a CI/CD pipeline for regular updates. The system was tested to ensure performance, reliability, and scalability. Empat managed everything — from architecture to design to deployment — with care and professionalism.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant measurable outcomes that demonstrate clear progress and success. After launching the platform, we were able to reduce product development cycles by over 30%, thanks to the seamless integration between design submission and automated manufacturing. The marketing website increased qualified inbound partner inquiries by 50% within the first three months.

Additionally, the custom platform’s user-friendly interface improved designer engagement, with a 40% rise in active users uploading knit-ready designs. The internal admin system streamlined production management, reducing manual errors by 25% and increasing overall operational efficiency.

These results validate the platform’s impact on accelerating sustainable, on-demand fashion manufacturing and strengthening market position.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They consistently delivered milestones and key items on time, maintaining clear and transparent communication at every stage.

The team was highly responsive to our needs and feedback, quickly adapting to changes and providing practical solutions whenever challenges arose. Their proactive approach helped keep the project on track and aligned with our goals.

Overall, Empat acted as a reliable partner, balancing flexibility with disciplined delivery to ensure the success of our product launch.

What was your primary form of communication with Empat?

Virtual Meeting

What did you find most impressive or unique about this company?

They managed the entire project end-to-end, transforming complex technology into an intuitive, effective platform. Their responsiveness and collaborative attitude made the process smooth and efficient.

Are there any areas for improvement or something Empat could have done differently?

They were always open to feedback and quick to adjust, which helped address any concerns promptly.

BACKGROUND

Please describe your company and position.

 I am the CEO of an arts, entertainment & music company 

Describe what your company does in a single sentence.

We are a creative direction and brand identity studio that crafts immersive

visual narratives and design systems for modern brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• Build a visually distinctive, high-performance marketing website that reflects the brand identity.
• Develop a fully responsive and animated website with attention to micro- interactions and smooth transitions.
• Ensure a scalable, SEO-optimized, and easy-to-manage CMS setup to support future content updates and growth.

SOLUTION

How did you find Empat?

Online Search

Why did you select Empat over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat was responsible for the full-cycle development, from initial concept to final deployment. 

Key deliverables included:

• A custom, brand-aligned design system reflecting the studio’s bold visual identity

• A modern, responsive front-end developed using React.js with TypeScript and styled using Tailwind CSS, including interactive animations powered by Framer Motion

• A scalable back-end using Node.js and Express, integrated with a headless CMS (Contentful) to support flexible content management via REST and GraphQL APIs

• Static site generation and server-side rendering via Next.js to optimize SEO and performance

• Deployment infrastructure via Vercel, with continuous integration and automated workflows set up through GitHub Actions

• End-to-end testing, cross-browser compatibility checks, and performance tuning to meet Core Web Vitals standards

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Website load time under 2 seconds globally

• 35% increase in inbound leads within the first month after launch

• Significant user engagement with low bounce rates and high time-on-site metrics

• Seamless internal adoption of the CMS by the client’s content team without additional onboarding support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Empat’s project management was structured and transparent. They used tools like Notion and Slack for collaboration and weekly syncs for progress updates. Milestones were delivered on time, and any blockers were communicated proactively. The team was highly responsive and adaptive to scope changes, offering solutions rather than just flagging issues.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their ability to blend strong design sensibilities with technical execution. Their front-end work was pixel-perfect, but also technically sound with smooth animations, accessibility compliance, and performance optimization built in from the start. They don’t just build websites, they craft experiences.

Are there any areas for improvement or something Empat could have done differently?

Honestly, no — the Empat team delivered above expectations across all aspects of the project. Their communication was proactive, the technical execution was flawless, and the final product exceeded our vision. We wouldn’t change a thing.

BACKGROUND

Please describe your company and position.

I am the Co Founder of National Devshop Association

Describe what your company does in a single sentence.

We are a professional association for  outsource IT industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Empat to accomplish?

• To build our association website

SOLUTION

How did you find Empat?

Referral

Why did you select Empat over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Empat were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Empat handled the full scope of the project — from initialdiscovery to launch. They started by creating the UI/UXdesign in Figma, delivering a clean, modern interfacewith responsive layouts and a user-friendly structure.Once the designs were finalized, they developed thewebsite in Webflow, ensuring pixel-perfect implementation, responsiveness across devices, andSEO best practices. They also set up and customized theWebflow CMS so our team could easily manage content.After launch, Empat provided support, CMS training, andperformance optimization to ensure everything ransmoothly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website launch significantly improved our onlinepresence. We saw a noticeable increase in userengagement, with time on site and page views persession both going up. The bounce rate dropped, andmore users started reaching out through our contactform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Empat’s project management was smooth and well-organized. They kept us updated at every stage throughregular check-ins and shared timelines, and alldeliverables were completed on time. Communicationwas clear and proactive — they were quick to respond toour feedback, flexible when priorities shifted, and alwaysmade sure we felt supported throughout the process.

What was your primary form of communication with Empat?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Empat was their ability to combine strong technical skills with a deep understanding of our vision. They didn’t just “do the job”— they really cared about the outcome and treated our project like their own. Their attention to detail, thoughtfuldesign decisions, and the way they anticipated ourneeds made the whole process feel effortless andcollaborative.

Are there any areas for improvement or something Empat could have done differently?

That said, the team was always open to suggestions andquick to adapt, so nothing ever became a blocker.