# efelle creative efelle creative Reviews (63), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 40 connections joined efelle creative's Network [Visit Website](http://www.seattlewebdesign.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/efelle-creative) **Revenue-building websites & digital marketing** Full service design & development firm, established in Seattle, WA in 2005. We're a performance-based online marketing agency, focused on driving revenue for our clients via sound digital marketing strategy AND execution. Acronyms? We've got 'em: SEO, PPC / SEM, SMM, CRO -all optimized to increase our clients' bottom lines. With a service offering designed to cover our clients' needs from A-Z, efelle helps accelerate revenue with measurable analytics and insights. Specialties include website design & development, ecommerce site builds, inbound marketing, branding, graphic design, paid search marketing & management and managed CMO services & support. We’ve built 1,000+ successful websites, plus the FusionCM5 platform: a complete content management and online marketing infrastructure designed to amplify websites and revenue. **16 years, 1,014 projects and 144 international design awards:** _Let's do this._ ## Company Information - Minimum project size: $25,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 1 Locations: - Seattle, WA (Headquarters) - Founded in 2005 - 1 languages: English - 1 timezones: Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 30% Web Design - 30% Web Development - 10% Ecommerce Marketing - 10% Pay Per Click - 10% Search Engine Optimization - 10% Social Media Marketing ### Focus Areas - PPC Focus: - 75% Google Adwords - 13% Amazon Advertising - 12% Bing Advertising - SEO Focus: - 34% Link earning & development - 33% Content development - 33% On site optimization - Social Media Focus: - 25% Facebook Advertising - 25% Instagram Advertising - 25% LinkedIn Advertising - 25% Pinterest Advertising ### Industries - 5% Manufacturing - 10% Business services - 10% Consumer products & services - 50% eCommerce - 10% Financial services - 5% Medical - 10% Legal ### Clients - 50% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Efelle Creative offers competitive pricing, typically under $10,000 for smaller projects, with larger engagements reaching up to $175,000. Clients consistently highlight their value for cost, effective project management, and a commitment to understanding business needs, resulting in successful outcomes and increased ROI. **Most Common Project Size**: $10,000 to $49,000 based on 53 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 36 reviews - Web Design: $10,000 to $49,000 based on 27 reviews - E-Commerce Development: $50,000 to $199,999 based on 9 reviews - UX/UI Design: $10,000 to $49,000 based on 5 reviews - Search Engine Optimization: $50,000 to $199,999 based on 4 reviews - Other Digital Marketing: $10,000 to $49,000 based on 3 reviews - Advertising: $10,000 to $49,000 based on 1 review - Branding: $50,000 to $199,999 based on 1 review - Mobile App Development: $10,000 to $49,000 based on 1 review - Pay Per Click: Less than $10,000 based on 1 review - Social Media Marketing: $50,000 to $199,999 based on 1 review - IT Staff Augmentation: $50,000 to $199,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### efelle creative Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.8 - Cost: 4.9 - Willing to Refer: 5.0 ### Top Mentions - Communicative (13 mentions) - Professional (11 mentions) - Timely (10 mentions) - Creative (7 mentions) - Great project management (7 mentions) - High-quality work (7 mentions) - Easy to work with (5 mentions) - Accommodating (4 mentions) - Exceptional results (4 mentions) - Experienced (4 mentions) - Great team (4 mentions) - Knowledgeable (4 mentions) - Patient (4 mentions) - Proactive (4 mentions) - Transparent (4 mentions) - Collaborative (3 mentions) - Efficient (3 mentions) - Helpful (3 mentions) - Personable (3 mentions) - Well-organized projects (3 mentions) ### Review Highlights **Challenges with Meeting Deadlines** While efelle creative is generally praised for their project management, some clients have reported delays in project timelines. These delays were sometimes attributed to the complexity of projects or internal client processes, but they indicate room for improvement in managing client expectations and timelines. **Expertise in SEO and Digital Marketing** efelle creative has demonstrated a strong ability to improve clients' SEO rankings and implement effective digital marketing strategies. Clients report increased web traffic, improved search engine visibility, and higher conversion rates as a result of efelle's efforts. **Proficient in Custom Website Design** efelle creative consistently delivers visually compelling and functional custom website designs that align with client branding and industry needs. Clients appreciate the team's ability to create unique, engaging web experiences that stand out in diverse sectors such as healthcare, e-commerce, and construction. **Strong Project Management Skills** Many clients commend efelle creative for their effective project management, noting their ability to keep projects on track, communicate clearly, and meet deadlines. The team uses tools like Basecamp to ensure smooth workflows, and clients frequently highlight the team's responsiveness and organization. **Effective Use of Proprietary CMS** The use of efelle's proprietary CMS, FusionCMS, is highlighted as a key advantage, providing clients with an intuitive and flexible platform for managing website content. Clients appreciate the ease of use and the ability to maintain control over their sites. **Innovative Problem Solving** The team at efelle creative is recognized for their innovative approach to problem-solving, often suggesting creative solutions that enhance project outcomes. Clients appreciate their ability to think outside the box and deliver results that exceed expectations. **High-Quality Customer Service** Clients praise efelle creative for their customer-centric approach, noting the team's dedication to understanding client needs and delivering personalized solutions. The team's friendly and professional demeanor contributes to positive client experiences and long-term partnerships. **Responsive and Collaborative Team** efelle creative is known for their collaborative work style and responsiveness to client feedback. Clients value the team's willingness to incorporate client input and make adjustments as needed to ensure satisfaction with the final product. **Comprehensive Web Development Services** efelle creative offers a wide range of web development services, from initial design to backend development and ongoing maintenance. Their ability to handle complex projects, including e-commerce platforms and custom CMS solutions, is a significant strength noted by clients. **Potential for Improved Communication** Though generally praised for their communication, some clients have suggested that efelle creative could enhance their communication by providing more detailed updates on project progress and how individual project elements fit together. ### efelle creative Reviews #### Website Revamp for General Contractor (Featured Review) **The Project** - Services: Web Development - Project size: Confidential - Project length: July 2023 - Aug. 2024 **Project Summary**: efelle creative revamped the website of a general contractor. They created a modern design, built a dynamic project gallery, added contact forms and CTAs, and integrated CMS and project management tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant Project Manager, Avara Construction - Industry: Construction - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 15, 2025 **Feedback Summary**: efelle creative helped the client increase quote requests and general inquiries and receive favorable feedback about how the website felt professional and approachable. They also improved the site's load speed, ensured no performance issues, and streamlined content management for the client. ""They took the time to explain each stage of the process in plain language, which made us feel comfortable."" **BACKGROUND** Please describe your company and position.I am the Assistant Project Manager of Avara ConstructionDescribe what your company does in a single sentence.Avara Construction is a Pacific Northwest general contractor that specializes in high-quality commercial, industrial, and multi-family construction projects built with a commitment to detail, innovation, and transparent communication. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?As a growing general contractor serving the Seattle, Bellevue, and greater Pacific Northwest region, we at Avara Construction knew our website wasn’t doing justice to the quality and scope of our work. We needed more than just a portfolio — we needed a digital platform that would tell our story, showcase our projects in an engaging way, and make it effortless for potential clients and partners to connect with us. Our specific goals were to modernize our online presence, highlight our high-end commercial and multi-family projects, and create a user-friendly experience that worked seamlessly on all devices. We also wanted a site that our internal team could easily update without relying on ongoing technical help. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.efelle creative came in with a clear plan from day one. Their scope of work covered a complete overhaul of our existing website, starting with a deep discovery phase to understand our brand, values, and audience.Key deliverables included:A fully responsive website with a modern, clean design that mirrors our commitment to craftsmanship and detail.A dynamic project gallery to feature our office spaces, industrial builds, and multi-family developments with high-quality visuals and intuitive navigation.Custom contact forms and clear calls-to-action, making it simple for visitors to request bids or reach out for more information.Integration with our project management tools so we can share updates easily.A robust, easy-to-use content management system (CMS) that empowers our team to manage project updates, news posts, and photo galleries with zero hassle.Throughout the build, their team provided clear explanations, regular check-ins, and proactive recommendations to make sure the site would serve our needs both now and as we grow. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?One of the best signs of success has been the immediate response from clients and partners we’ve received direct comments about how professional and approachable the new website feels. More importantly, we’ve already seen a steady increase in quote requests and general inquiries, which tells us the site is working exactly as intended.From a technical standpoint, the site loads quickly, looks sharp on mobile devices, and we’ve had no issues with performance. On our end, updating content has been refreshingly simple our team can easily add new projects, switch out images, or post updates without needing to call in outside help every time.Describe their project management. Did they deliver items on time? How did they respond to your needs?When it comes to project management, efelle creative truly delivered. They hit every milestone on time, kept us informed with weekly updates, and were incredibly responsive whenever we had questions or last-minute changes. They took the time to explain each stage of the process in plain language, which made us feel comfortable and confident throughout.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What really stood out was their understanding of the construction industry’s unique needs. Unlike other agencies we spoke with, efelle didn’t try to push a generic solution. They listened to how we work, the audiences we target, and what makes us different. That personal attention showed up in every detail of the final site.Are there any areas for improvement or something efelle creative could have done differently?If there’s anything they could do differently, it might be to offer even more tips or best practices on SEO as an add-on, just to help us make the most of our new site from a digital marketing perspective. That said, they’ve been more than willing to answer our questions and guide us in the right direction. --- #### Website Design & Dev for Sail & Marine Canvas Manufacturer **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. 2022 - Ongoing **Project Summary**: efelle creative has built a WordPress website for a sail and marine canvas manufacturer. They've designed the UI/UX, integrated an advanced CMS, created a quote form, and migrated to a new hosting environment. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & President, FES HK - Corp (Fareastsails) - Industry: Manufacturing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 26, 2025 **Feedback Summary**: efelle creative has helped the client increase website traffic, boost quality leads, receive highly detailed pre-qualified inquiries, and gain positive customer feedback. The team has managed the project well, adhered to deadlines despite the iterations, and responded promptly to the client's needs. ""They are true partners, always thinking about our business goals, not just completing tasks."" **BACKGROUND** Please describe your company and position.I am the CEO and President of FES HK - Corp (Fareastsails)Describe what your company does in a single sentence.FES HK Corp (Far East Sails) designs and manufactures custom sails and marine canvas products for cruising, racing, and multihull boats worldwide.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?First, we needed a website that truly served as a digital showroom for our high-end products. Our sails are works of engineering and art, and the website needed to reflect that with stunning, high-resolution imagery and video that could capture the texture of the fabrics and the elegance of a full sail. Second, we required a streamlined, intuitive inquiry system. The process for a boat owner to request a quote for a custom sail is inherently complex, involving precise measurements and specifications. We needed a platform that could guide a potential client through this process effortlessly, reducing friction and encouraging inquiries. Finally, we needed a modern, robust foundation. The site had to be blisteringly fast, secure, and seamlessly responsive on everything from a desktop monitor in a shipyard to a smartphone on a rolling deck. It also needed to be built on a content management system that our small marketing team could easily manage without constant developer support. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The key deliverables included:Custom Design & UX Strategy: They delivered a completely unique visual design that balances a classic, trustworthy, handcrafted brand aesthetic with modern, clean interfaces. The color palette, typography, and layout all feel premium and nautical without being clichéd.Advanced Content Management System (CMS): We received a tailor-made WordPress backend that is incredibly intuitive. We can now easily create new project galleries, update technical specifications for our materials, and manage a library of hundreds of high-resolution images without needing to touch a line of code.Sophisticated Custom Quote Form: This was a cornerstone of the project. Efelle built a multi-step, conditional form that intelligently guides users. For example, if a user selects "Racing Sail," the subsequent questions and field options change to gather specific racing-class measurements, unlike those for a "Cruising Sail." This drastically reduces incomplete and inaccurate quote requests.High-Performance Development: The site was built with a focus on performance from the ground up. They implemented advanced caching, image optimization (including next-gen formats), and clean code to ensure loading times were minimal, which is critical for our international clients in areas with slower internet connections.Comprehensive Migration & Training: They handled the full migration from our old, fragile site to the new robust hosting environment seamlessly, with zero downtime. Furthermore, they provided detailed, hands-on training sessions for our team, equipping us with the confidence to take full ownership of the site's content. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The new website has been a transformative asset for our business. While we've seen a significant increase in overall web traffic, the most critical metrics have seen dramatic improvement.The quality of leads generated through the website has skyrocketed. We've moved from receiving vague emails asking "how much for a sail?" to receiving highly detailed, pre-qualified inquiries through the custom form. This has reduced the back-and-forth time for our sales team by at least a full business day per quote, allowing them to focus on closing deals rather than gathering basic information.Furthermore, we consistently receive unsolicited compliments on the website from new and long-standing clients. A memorable instance was a yacht captain for a prominent sailing family who called specifically to praise the site's gallery. He mentioned that being able to zoom in on the high-resolution photos of stitch patterns and hardware reinforcements was the deciding factor in choosing us over a European competitor, as it provided a level of transparency and confidence in our quality that no brochure could.Describe their project management. Did they deliver items on time? How did they respond to your needs?Efelle's project management was exemplary. From the outset, we were assigned a dedicated project manager who was our single point of contact. We had a clear, shared project timeline using their platform, and we never had to wonder what the next step was or when it was due.They delivered every major milestone either on or ahead of schedule. This was particularly impressive given the custom nature of the quote form, which required several iterative feedback loops. Their response to our needs was always prompt and solution-oriented. During the design phase, we were unsure about a particular user flow. Instead of just implementing it as drawn, their team proposed and built a simple A/B test for two different options, allowing us to make a data-driven decision that ultimately improved the final product. They are true partners, always thinking about our business goals, not just completing tasks.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What truly set efelle apart was their commitment to understanding our industry. They didn't just build a beautiful website; they built a website that works for the sailmaking business. The custom quote tool is the most obvious example of this it shows a deep understanding of our sales process.Furthermore, their attention to tactile detail was incredible. They insisted on professional photography to do our products justice and spent hours optimizing the load times of these large image files so the experience remained fast. This combination of artistic eye and technical discipline is rare. They treated our brand with the same care we treat a customer's sail design.Are there any areas for improvement or something efelle creative could have done differently?This is a difficult question because the experience was so positive. If I were to offer one constructive thought, it would be to have introduced us to the ongoing support and maintenance team slightly earlier in the process. The project team was so seamless that the hand-off to the support team, while smooth, felt like a transition. Perhaps a brief introductory meeting two weeks before project completion could have made that feel even more continuous. However, this is a minor note on what was otherwise a flawless execution. We would not hesitate to recommend efelle to any manufacturing business looking to elevate its digital presence to a world-class level. --- #### Web Redesign for Nonprofit **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: May - Sep. 2024 **Project Summary**: efelle creative redesigned a website for a nonprofit cooperative that provides technology solutions to K-12 schools. The team integrated interactive features, created custom content templates, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Marketing, WSIPC - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 16, 2025 **Feedback Summary**: After launching the new website, the client saw an increase in online engagement and improved resource accessibility for members. efelle creative delivered on time and communicated clearly through email, messaging apps, and virtual meetings. Their creativity and technical knowledge also stood out. ""Their blend of design creativity and technical know-how made a real difference."" **BACKGROUND** Please describe your company and position.I am the Director of Marketing of WSIPCDescribe what your company does in a single sentence.WSIPC is a nonprofit cooperative that provides comprehensive technology solutions, services, and support to K–12 schools and educational service districts across the Pacific Northwest. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?WSIPC, a nonprofit cooperative serving over 280 school districts and nearly 730,000 K–12 students, needed a new website that could act as a central, trusted hub to clearly communicate our cooperative model and wide range of technology services, make it simple for educators, administrators, and parents to access tools, forms, and training opportunities, and give our internal team the flexibility to update news, resources, and legislative information easily without depending on outside technical support for every change. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.efelle creative took the time to understand our unique role as a nonprofit technology partner in the K–12 space. Their scope of work included:A complete redesign of our site architecture to make information easy to find for members from large school districts to smaller rural schools.A fresh, modern visual design that aligns with our mission and the trusted reputation we’ve built in the education sector.Development of custom content templates for service pages, news updates, and member resources so we could easily add or adjust content ourselves.Integration of interactive features like online forms for training sign-ups, resource downloads, and support requests.Robust mobile responsiveness, so users can access what they need from any device — a must for busy educators and administrators.CMS training for our staff to ensure we can maintain the site confidently and keep it up to date without extra costs.Throughout the project, efelle provided wireframes, clear visual drafts, and working prototypes, all while inviting our feedback at each milestone. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?One of the clearest signs of success has been the increase in online engagement since launch. Our members have shared that it’s now far easier to find the applications and resources they need, which saves them time and improves our value as a cooperative. We’ve also seen a boost in sign-ups for training events and more proactive use of our online support tools.Internally, we’re saving both time and budget because our staff can update content, post news, and make small tweaks on their own. We no longer feel locked into constant maintenance costs for routine changes something that’s especially important for a nonprofit like ours.Describe their project management. Did they deliver items on time? How did they respond to your needs?When it comes to project management, efelle creative delivered exactly what they promised and stayed on schedule, despite a few unexpected challenges along the way. Communication was clear and supportive; whenever we had questions or ideas, they responded quickly and thoughtfully. They took extra care to make sure our stakeholders from our internal IT team to our educational partners felt comfortable with the new platform.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What impressed us most was their genuine understanding of nonprofit priorities. They respected our budget, provided practical solutions without pushing upsells, and always brought ideas to the table that were realistic and impactful. Their blend of design creativity and technical know-how made a real difference.Are there any areas for improvement or something efelle creative could have done differently?If there’s any area for improvement, it might be that we would have liked even more upfront guidance on ways to expand our SEO and content strategy after launch but to their credit, their team has continued to answer our questions and point us in the right direction whenever we reach out.  --- #### Website Revamp for General Contractor **The Project** - Services: Web Development - Project size: Confidential - Project length: July 2023 - Aug. 2024 **Project Summary**: efelle creative revamped the website of a general contractor. They created a modern design, built a dynamic project gallery, added contact forms and CTAs, and integrated CMS and project management tools. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Assistant Project Manager, Avara Construction - Industry: Construction - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jul 15, 2025 **Feedback Summary**: efelle creative helped the client increase quote requests and general inquiries and receive favorable feedback about how the website felt professional and approachable. They also improved the site's load speed, ensured no performance issues, and streamlined content management for the client. ""They took the time to explain each stage of the process in plain language, which made us feel comfortable."" **BACKGROUND** Please describe your company and position.I am the Assistant Project Manager of Avara ConstructionDescribe what your company does in a single sentence.Avara Construction is a Pacific Northwest general contractor that specializes in high-quality commercial, industrial, and multi-family construction projects built with a commitment to detail, innovation, and transparent communication. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?As a growing general contractor serving the Seattle, Bellevue, and greater Pacific Northwest region, we at Avara Construction knew our website wasn’t doing justice to the quality and scope of our work. We needed more than just a portfolio — we needed a digital platform that would tell our story, showcase our projects in an engaging way, and make it effortless for potential clients and partners to connect with us. Our specific goals were to modernize our online presence, highlight our high-end commercial and multi-family projects, and create a user-friendly experience that worked seamlessly on all devices. We also wanted a site that our internal team could easily update without relying on ongoing technical help. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?High ratingsGreat culture fitGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.efelle creative came in with a clear plan from day one. Their scope of work covered a complete overhaul of our existing website, starting with a deep discovery phase to understand our brand, values, and audience.Key deliverables included:A fully responsive website with a modern, clean design that mirrors our commitment to craftsmanship and detail.A dynamic project gallery to feature our office spaces, industrial builds, and multi-family developments with high-quality visuals and intuitive navigation.Custom contact forms and clear calls-to-action, making it simple for visitors to request bids or reach out for more information.Integration with our project management tools so we can share updates easily.A robust, easy-to-use content management system (CMS) that empowers our team to manage project updates, news posts, and photo galleries with zero hassle.Throughout the build, their team provided clear explanations, regular check-ins, and proactive recommendations to make sure the site would serve our needs both now and as we grow. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?One of the best signs of success has been the immediate response from clients and partners we’ve received direct comments about how professional and approachable the new website feels. More importantly, we’ve already seen a steady increase in quote requests and general inquiries, which tells us the site is working exactly as intended.From a technical standpoint, the site loads quickly, looks sharp on mobile devices, and we’ve had no issues with performance. On our end, updating content has been refreshingly simple our team can easily add new projects, switch out images, or post updates without needing to call in outside help every time.Describe their project management. Did they deliver items on time? How did they respond to your needs?When it comes to project management, efelle creative truly delivered. They hit every milestone on time, kept us informed with weekly updates, and were incredibly responsive whenever we had questions or last-minute changes. They took the time to explain each stage of the process in plain language, which made us feel comfortable and confident throughout.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What really stood out was their understanding of the construction industry’s unique needs. Unlike other agencies we spoke with, efelle didn’t try to push a generic solution. They listened to how we work, the audiences we target, and what makes us different. That personal attention showed up in every detail of the final site.Are there any areas for improvement or something efelle creative could have done differently?If there’s anything they could do differently, it might be to offer even more tips or best practices on SEO as an add-on, just to help us make the most of our new site from a digital marketing perspective. That said, they’ve been more than willing to answer our questions and guide us in the right direction. --- #### Web Development for Education Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June 2024 - Ongoing **Project Summary**: efelle creative has developed a travel management and online booking platform for an education company. The team has also helped develop the client's branding and the website's UI/UX design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Veracity - Industry: Education - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 14, 2025 **Feedback Summary**: The client has launched the platform developed by efelle creative and is now able to manage their content online, promote their services, and book experiences. The team has been clear and transparent throughout the process. They have also provided feedback and suggestions to improve the platform. ""The team really enjoys their work and cares about the end product."" **BACKGROUND** Please describe your company and position.I am the President of VeracityDescribe what your company does in a single sentence.Veracity provides a centralized Technology Management System (TMS) that helps educational institutions manage, track, and streamline their edtech applications, costs, and compliance processes. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?To develop a simple presentation site that would also allow the customers to book our travel offers with a couple of clicks. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?Pricing fit our budgetGreat culture fitGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Eleffe Creative developed web-based travel management and online booking platform to help us present the beauty of our region and ease the booking for our travelers with just a couple of clicks. They helped with branding, UI/UX, site development, and maintenance. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We just launched the product, but the site allowed us to easily manage our content online, promote our services and book experiences with just a few clicks. Describe their project management. Did they deliver items on time? How did they respond to your needs?We got the CEO assigned right from the beginning and everything was clear and transparent during the entire process. They also provided us with feedback and improvements to make the site even more appealing! What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The team really enjoys their work and cares about the end product. Their UI/UX team is also amazing. Are there any areas for improvement or something efelle creative could have done differently?Not Yet. --- #### Shopify E-Commerce Website Design for Record Label **The Project** - Services: E-Commerce Development, Web Design, Web Development - Project size: Less than $10,000 - Project length: Mar. - Dec. 2024 **Project Summary**: efelle creative has developed a Shopify e-commerce website for a record label to sell their music products and merch. The team has provided website management training and integrated Google Analytics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Soundings of the Planet - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 20, 2024 **Feedback Summary**: efelle creative has delivered a beautiful, high-quality website. efelle creative's project manager stands out, helping the client navigate critical issues and offering great follow-through. Overall, the team did outstanding work, and although the timeline got extended, the result was worth the time. ""I am impressed by their willingness to help us troubleshoot all of our questions and their dedication."" **BACKGROUND** Please describe your company and position.I am the Marketing Manager of Soundings of the PlanetDescribe what your company does in a single sentence.Soundings of the Planet - celebrating over 40 years of healing, meditative music & video. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?Marketing **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?High ratingsHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Efelle built our record label a Shopify website to sell our music products and merch. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Efelle designed and built a beautiful new Shopfiy e-commerce website for our record label. Efelle thoroughly helped us learn how to manage our new website, and also helped us integrate Google analytics into our website and marketing strategies.Describe their project management. Did they deliver items on time? How did they respond to your needs?Efelle's primary liaison we worked with, Jasmine, was an absolute angel. She helped us navigate and troubleshoot and solve so many critical situation in the process of developing our new website. The process took longer than expected, but we think this was for the better since amazing work cannot and should not be rush and restricted to deadlines. In the end, Efelle followed through with all the nitty gritty details and helped us launch a remarkable new website.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I am impressed by their willingness to help us troubleshoot all of our questions and their dedication to completing a high-quality project.Are there any areas for improvement or something efelle creative could have done differently?All in all, we don't think so. The process took longer than expected, but we needed the time, and the result was a higher quality and more thoroughly completed project. --- #### Web Design & Development for Software Company **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Jan. - July 2023 **Project Summary**: efelle creative designed and developed a website for a software company. The team updated the client's old WordPress website and created a custom and unique CMS that enables individual page building. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Digital Marketing, ESC Partners - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Aug 4, 2023 **Feedback Summary**: efelle creative delivered a responsive website that works on different devices, meeting the client's expectations. The team showed an impressive skill set and delivered work on time. efelle creative was responsive through email and virtual meetings. ""I was completely happy with the team and the final product."" **BACKGROUND** Please describe your company and position.I am the Director of Digital Marketing of ESC PartnersDescribe what your company does in a single sentence.Building smart cities from utilities work to public works with solutions in the Oracle Cloud. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?A website that looks as cutting edge as the software we sell.A CMS system that any of our team can use intuitively. **SOLUTION** How did you find efelle creative?worked with on a job at a previous companyWhy did you select efelle creative over others?Good value for costquality productHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We had an old website built on Wordpress that I wanted to completely swamp out and start from a clean slate. The team sat with me to design the project and build out a fully customized website with a unique CMS system that's intuitive and easy to use. It pulls in a digital library and allows for independent page and blog building as well as manipulation of the pages/widgets individually. It makes for a custom-to-us foundation that we can evolve on without having to scrap systems in the future. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We now have a website that's responsive to every device and browser setting and a CMS that lets me focus on content without having to worry about coding.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team was always on time and always responsive, even when I wasn't.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?It's rare to find a digital team that has the personalized service of a well-run retail operation and the skillsets of real artisans.Are there any areas for improvement or something efelle creative could have done differently?No. I was completely happy with the team and the final product. --- #### Website Development for Smoothie Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. - June 2020 **Project Summary**: A smoothie company hired efelle creative to create an attractive and conversion-focused website. In total, the team built the client's two websites.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Franchise Owner, Emerald City Smoothie - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 28, 2023 **Feedback Summary**: efelle creative delivered great work. The team's innovative solutions to the client's pain points enabled them to build a website that met expectations. They were highly communicative and transparent. Their resources provided an incredible customer experience, resulting in a smooth partnership. ""Their efficiency, communication skills, and ability to deliver results as promised have been most impressive."" **BACKGROUND** Please describe your company and position. I am the Co-Franchise Owner of Emerald City Smoothie Describe what your company does in a single sentence. Our company provides fresh, high-quality ingredients designed to provide fuel for active, healthy living. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish? To create an attractive and conversional website **SOLUTION** How did you find efelle creative? Online Search The first time working together Efelle was online search and we already developed a strong relationship with them, so on the second time we needed their help on our website, we contacted them. Why did you select efelle creative over others? Great culture fit Good value for cost Company values aligned What was the size of efelle creative’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. Efelle has built our last two websites, and has been a dream to work with both times! As early adopters to health to-go options, acai bowl and supplements, they built a site that took a holistic view of health. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? They found innovative solutions to pain points we've struggled with for years. We love the way our website came out, and we feel proud. Describe their project management. Did they deliver items on time? How did they respond to your needs? Efelle has created two very nice website for us over the last decade. This was thanks to their communicative and transparent nature. There were no hiccups and they offer an incredible customer experience. What was your primary form of communication with efelle creative? Virtual Meeting Email Messaging App What did you find most impressive or unique about this company? Their efficiency, communication skills, and ability to deliver results as promised have been most impressive about them, and this has made us have a long partnership. Are there any areas for improvement or something efelle creative could have done differently? We cannot find any. --- #### Website Customization for Multi-Brand Company **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: Less than $10,000 - Project length: Oct. - Nov. 2022 **Project Summary**: efelle creative designed the UI of a multi-brand company's websites to integrate Amazon's Buy with Prime. After knowing the client's design preference, they proposed a draft and modified it based on feedback. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Head, Brainstem Innovations Co. - Industry: Retail - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 12, 2022 **Feedback Summary**: efelle creative helped the client see a 10% increase in website traffic after the project. Their team remained professional throughout the collaboration. They were also always open to conversation and shared emails and drafts in an explanatory manner.  ""We maintained our professional relations from the initial meeting to the end of the project."" **BACKGROUND** Please describe your company and your position there. I am a department head at Brainstem Innovations Co. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? As part of Amazon Buy with Prime, we have completed the interface UI arrangements on our website. **SOLUTION** How did you select this vendor and what were the deciding factors? The team was working very fast and the employees were friendly. We wanted to choose an agency where our communication would be easy. Describe the project in detail and walk through the stages of the project. First, we had an introductory meeting. Then we determined the scope of the project with the team we will work with. After the mails and contracts were completed, we met the team we will work with. After the working hours and the area we are going to advance were clear, we explained the design we wanted in its full form. First draft submitted. We gave our feedback. The revised version has arrived and we have approved the changes to our initial website. We've completed this cycle for our other two websites. How many resources from the vendor's team worked with you, and what were their positions? There were 4 people in the team: Agency owner Marketing manager software manager project manager **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? There was a 10% increase in our site after the application. How effective was the workflow between your team and theirs? The team was always open to conversation. Mails and drafts were shared in an explanatory manner. What did you find most impressive or unique about this company? We maintained our professional relations from the initial meeting to the end of the project. Are there any areas for improvement or something they could have done differently? NO --- #### Website Dev & Marketing Support for Event Production Company **The Project** - Services: Other Digital Marketing, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2021 - Ongoing **Project Summary**: An event production company has partnered with efelle creative for website development services and marketing support. They manage the client's social media accounts and produce newsletters and sales materials. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief of Staff, Blue Danube Productions - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 19, 2022 **Feedback Summary**: Thanks to efelle creative, the client has received multiple compliments on their newly-revamped website. They have an excellent project management style, and they collaborate well with the client. The team works as an extension of the internal team, and the client is pleased with their partnership. ""They are an extension of our team."" **BACKGROUND** Please describe your company and your position there. I am the Chief of Staff for an Audio Visual Event Production Company. I oversee Sales, Marketing, Productions Services, HR and Accounting. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? Our website, while effective was outdated and needed a refresh. In addition, we required marketing support in producing our newsletter and sales materials and for managing our social media. **SOLUTION** How did you select this vendor and what were the deciding factors? We wanted to work with a local company. We interviewed three highly capable firms and in the end end efelle's past work reflected where we wanted to go and the image we wanted to project. In addition, we received personal recommendations from business associates. Describe the project in detail and walk through the stages of the project. Each project we work with on them includes a discovery meeting at which they ask questions to determine what is is we are looking for. Often times we know exactly what we want and they are able to refine it, and other times we have just a vague concept and they are able to dig for the details! How many resources from the vendor's team worked with you, and what were their positions? We have worked with a variety of the team from account manager, to social media guru and content designer, to web designer. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are very pleased with all the work we receive from efelle. We have received multiple compliments on our website - it really speaks to our clients - and now that we are continuing our relationship, they have become an extension of the team and need very little information to create what we are looking for. How effective was the workflow between your team and theirs? It's amazing. They are an extension of our team. What did you find most impressive or unique about this company? They have depth...I suspect there are others working on aspects of our projects that we don't know. Are there any areas for improvement or something they could have done differently? Nothing. --- #### Web Development, Branding & SEO Services for Nordic Museum **The Project** - Services: Branding, Search Engine Optimization, Web Development - Project size: $50,000 to $199,999 - Project length: Oct. 2021 - Ongoing **Project Summary**: efelle creative has built a museum’s website from scratch using their own platform called FusionCMS. They’ve also added a new color to the client’s branding while optimizing to gain a better ranking on Google.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Digital Strategy, National Nordic Museum - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 26, 2022 **Feedback Summary**: The museum website has gained 28% more traffic since it was rebuilt, thanks to efelle creative’s work. The website can be updated much faster now. The team manages the engagement well through Basecamp. They’re responsive and solutions-oriented, taking time to fully understand the client’s brand.  "“They have integrity; the team has high standards and technical expertise."" **BACKGROUND** Introduce your business and what you do there. I’m the head of digital strategy at the National Nordic Museum of Ballard in Seattle.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We need efelle for a few things, including aligning our website more with our brand. As an institution, we need a major facelift for our website — we want to bring a more Scandinavian look, feel, and modern aesthetic to the website.  On top of that, we need a CMS that allows us to be more nimble and flexible in terms of updating the website. That way, we can better react to events and push out new content. Finally, effelle needs to optimize the site because it’s slow and ranks poorly on Google. Beyond that, we want to ensure that we adhere to accessibility standards to make our site accessible to everyone.  **SOLUTION** What was the scope of their involvement? The efelle team has rebuilt our site from scratch using their own CMS called FusionCMS. We’ve opted not to do a major rebrand in this project, but they’ve changed our color scheme a bit and introduced a new teal color to it. We’re using this new scheme across all of our marketing materials. Moreover, we work closely with efelle on keyword research. They’ve also developed content for us through their content developer.  In terms of functionality, the site lets users buy and sell admission and event tickets. We can accept donations through the site, and it has a museum store where people can purchase various items. End users can contact us through the website, too. What is the team composition? We work with five key people from efelle, namely a project manager, a content developer, an SEO specialist, a designer, and a developer. More people are involved behind the scenes. How did you come to work with efelle creative? I found efelle through Clutch. I was looking for reviews of Seattle-based digital agencies, and they came up as a highly ranked vendor. Then, I talked to a few of their previous clients and received great feedback from them. After that, I interviewed the team in person and ultimately decided to hire them. How much have you invested with them? We’ve invested around $55,000.  What is the status of this engagement? We kicked off the partnership in October 2021, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our website traffic is up by 28% since our relaunch. We’ve had events that influenced that, but everything seems to be trending in the right direction. Moreover, the time we need to update our site has significantly decreased — we can update the website twice as fast as before.  How did efelle creative perform from a project management standpoint? The efelle team’s project management skills are excellent. We use Basecamp as our main project management tool. To communicate, we use Google Meet, phone calls, and in-person meetings.  What did you find most impressive about them? They have integrity; the team has high standards and technical expertise. On top of that, they’re highly responsive. We receive quick solutions to any issues we have.  Moreover, they’ve taken the time to learn about our brand and institution. In fact, they’ve come here and visited the museum to get a sense of our values. This means a lot to us, and their effort has been reflected in the final deliverable.  Overall, efelle has become a trusted partner of our team; they’re more than just a vendor.  Are there any areas they could improve? No, there aren’t any.  Do you have any advice for potential customers? Invest time with efelle. Help them understand your goals, brand, and values. Beyond that, have an open mind about FusionCMS. Try some demos, and you’ll see that it’s a good CMS. It’s well-supported and fairly secure. Rather than using WordPress, Drupal, or other traditional CMS choices, try efelle’s FusionCMS.  For context, using this CMS was one of the hard decisions we made. It was completely unknown to us and locked us into the relationship for the long term. We were also thinking about using WordPress. However, we still gave FusionCMS a go.  --- #### E-Commerce Development for Crawfish Supply Chain **The Project** - Services: E-Commerce Development, Mobile App Development, Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2021 - Mar. 2022 **Project Summary**: efelle developed an e-commerce platform on Big Commerce and continues to provide support services.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Louisiana Crawfish Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Apr 26, 2022 **Feedback Summary**: After admiring the robust features needed to accomplish the project, stakeholders have enjoyed a smooth collaboration with efelle creative. Communication has remained consistent and easy to work with throughout the engagement. In the end, the client was very happy with their project. ""Each team member I encountered with efelle was professional, patient, relatable, and efficient."" **BACKGROUND** Please describe your company and your position there. Louisiana Crawfish Company is a family owned and operation business since 1985 specializing in the shipment of Live crawfish and other Louisiana food products across the United States. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative, and what were your goals? We were operating on an outdated e-commerce platform and design. We needed a fresh look with user experience at the forefront. **SOLUTION** How did you select this vendor and what were the deciding factors? We decided on Big Commerce as our platform and from there spent 3 months researching and interviewing agencies recommended by Big Commerce. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. I had several calls with sales to determine cost and timeline. Once we decided on Efelle we worked off the timeline from design through migration to launch. How many people from the vendor's team worked with you, and what were their positions? To my knowledge there were up to 30 team members assigned to our project (from design to programming) with 1 main point of contact being the project manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We along with our customers love the fresh design and easy navigation. Describe their project management style, including communication tools and timeliness. One of the things I loved most about working with Efelle was the communication. Whether it be phone, email or zoom calls, we were in constant communication to keep the project moving. What did you find most impressive or unique about this company? Each team member I encountered with efelle was professional, patient, relatable, and efficient. They delivered a beautiful, easy flowing, user friendly site at a very reasonable price. Other agencies interviewed were charging double and triple for the same project. All things considered we are extremely happy with our choice! Are there any areas for improvement or something they could have done differently? The only hiccup we had was their understanding of the robust features needed to accomplish our shipping rules. Once that was straightened out it was smooth sailing! --- #### Web Development for Entertainment Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Jan. - Apr. 2018 **Project Summary**: efelle creative developed a website for an entertainment company. The goal was to deliver a site that could serve as an advertising hub and an informational hub for artists. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Artist, Over the Line Art - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 4, 2022 **Feedback Summary**: efelle creative's work drove significant improvements in the client's online visibility and business growth. They utilized a tool to communicate effectively with the client and address all questions and concerns. They were responsive, reliable, and easy to work with throughout. ""I enjoyed how easy it was to talk to and work with them."" **BACKGROUND** Please describe your company and your position there. I own an art entertainment company that specializes in caricatures at parties and tourist locations. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We needed Efelle to build a website that acts as an advertising hub to attract/retain clients, and also be an informational hub for artist to sign up and be able to showcase their work. **SOLUTION** How did you select this vendor and what were the deciding factors? We looked at their previous oeuvre, and read all the good reviews they had over various sites. Describe the project in detail and walk through the stages of the project. It started off with a meet a great. We talked about branding and sites we wanted to emulate. We signed a contract, paid them a deposit, and they built our site. How many resources from the vendor's team worked with you, and what were their positions? We worked with maybe 3 people. Occasionally someone would reach out with a question, but when it came time for review or an alterations we could speak to one person, and they would make sure everything was running like clockwork. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Our online business is way up, which is a must in todays virtual society. We even dropped services from other Ad companies, and still saw growth from our site. How effective was the workflow between your team and theirs? Extremely effective. they used a central hub to communicate to us and have all content and questions in one location. What did you find most impressive or unique about this company? Personally, I enjoyed how easy it was to talk to and work with them. If it was email, a phone call, they were always accessible and responsive. Are there any areas for improvement or something they could have done differently? Not that I can think of. We've continued hosting our site with them for a few years. One thing I've noticed, is they have retained a lot of the same people that worked on our site. It's nice to have that continuity. --- #### Web Design & Development for Trucking Business **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June 2018 - Ongoing **Project Summary**: A trucking company has hired efelle creative to redesign and develop their website. This involves creating mockups and using FusionCMS to update and improve the website easily. They also host the website.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** IT Manager, Trucking Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Feb 3, 2022 **Feedback Summary**: The company is happy about the website; end users have also given positive feedback to the redeveloped site. efelle creative’s project management is also highly commended. They work fast and stay on top of everything. Overall, the team is instrumental in turning the firm’s ideas into reality. "“I’m happy with the speed of their progress.”" **BACKGROUND** Introduce your business and what you do there. I’m the IT manager at a trucking company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We didn’t have a good website; it was old. As a result, we hired effelle to build a better one for us.  **SOLUTION** What was the scope of their involvement? Since our old website wasn’t in a condition that could be refurbished, efelle had to redevelop the site from scratch. I wanted the site to play a video when opened by a user. It should also be easy to navigate. The goal was to help website visitors know more about our company. The efelle team used Adobe Illustrator to create working mockups. Then, they showed us how the website’s flow would work, teaching us about FusionCMS, which we could use to keep updates going without having to go through the team for everything. We also provided our own input in a lot of aspects, such as the colors and structure of the website. They took our input and worked with us to apply them to the website.  At present, efelle is hosting our website. They also do maintenance work for us.  What is the team composition? We work with 4–6 people from efelle, including a designer and a project manager. Someone from their team also does photography, while another one serves as the copywriter. Our main point of contact is Marc (E-Commerce Specialist).  How did you come to work with efelle creactive? We looked around for media and website design firms. It was important for us to hire a team that lived in our state; they should be local so that we could interact with them — we support local companies as much as we can. With that in mind, we hired efelle.  How much have you invested with them? We’ve spent around $25,000.  What is the status of this engagement? We started working together in June 2018, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I’m proud of how the website looks now. We constantly receive compliments for it. In fact, our customers have told us that seeing the website has convinced them to do business with us. How did efelle creative perform from a project management standpoint? Their project management is great. The efelle team follows up with us and keeps us on our toes. When we let a deadline slip, they remain patient. Overall, I’m happy with the speed of their progress. To communicate, we typically use Google Spreadsheets. Its multi-user editing functionality is great because the team can easily see our comments.  What did you find most impressive about them? They turn our ideas into reality.  For instance, when they asked me for ideas about how we wanted a sub-selector webpage to work, I said that I wanted it to work in a similar way to the shift knob of a manual transmission car. I floated that idea and showed it to them, and they turned it into reality. I was completely happy with that.  Are there any areas they could improve? They can improve by sharing how each piece of the project fits together. Sometimes, we lose track of the project. If they can tell us more about what they’re doing and their expected results, that will be great.  Do you have any advice for potential customers? Have a defined idea of what you want to see in the project. Then, tell efelle all of your ideas and they’ll turn them into reality. If plenty of edits occurs because of various people’s inputs, then the project will slow down. Such edits can drag everything down. Meanwhile, if you have well-defined ideas, you’ll have the best results.  --- #### Google Ads Management for Outdoor Lighting Company **The Project** - Services: Advertising, Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Oct. 2021 - Ongoing **Project Summary**: efelle creative has been managing an outdoor lighting company's Google Ads campaigns. The client aims to tell their story through pictures and videos on their website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & CEO, Northwest Outdoor Lighting - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 2, 2022 **Feedback Summary**: efelle creative has brought an 400% increase in traffic for the client's marketing. They have impressive design skills that represented the company's brand well. Furthermore, they provided thorough communication and attention to detail that has been highly enjoyable. ""We truly appreciate their attention to detail and their thorough communication through the whole process."" **BACKGROUND** Please describe your company and your position there. I am the owner/CEO of Northwest Outdoor Lighting. Northwest Outdoor Lighting specializes in creating and installing custom landscape lighting designs. We are nationally awarded for our outdoor lighting designs and detailed installs. We design/install with superior products made in the USA which have a 20-year warranty. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? As a design company, we were looking for a company that could represent us better in the design field. Being able to tell our story through pictures and video on our website. We're thrilled to have found Efelle and already see great potential of our new site. We're still a few weeks away from going "live"! We also hired Efelle to manage our Google ads. The attention to detail and monthly reporting has helped us make adjustments to our marketing campaigns that exceed our expectations! **SOLUTION** How did you select this vendor? We found this company online and got a quick synopsis of what they provide. Upon reaching out for a consult, we met in their office and was impressed with the "team" we were assigned. How awesome to have so many talented people working on our site and giving us incite. Describe the scope of their work in detail. After the initial meeting and assigning of team members, we carefully, together, constructed a game plan of what we wanted our site to look like, how we were going to get there and what response we wanted our clients to have. Although I thought our website was fine, we did venture to revamp it and already can tell how awesome it will be when it launches in the next few weeks. We also had them manage our Google Ads with monthly reporting. What was the team composition? Our team consist of myself, my marketing assistant and our team at EFelle: Catherine is our account manager and keeps every one of us on task. John is our SEO/Google Ads specialist - truly appreciate his hard work and detailed accounting! Kerry leads the design team on our new site and understands the visual we want to portray. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We've already seen a 400% increase in traffic from our marketing! Our new site will go live within a few weeks. We also appreciate the use of Base Camp which keeps every on up to date on progress, tasks and conversations. How effective was the workflow between your team and theirs? We had weekly meetings online to prep for new site. We now have monthly meetings keeping us up to date as to progress and marketing. What did you find most impressive about this company? We actually were initially impressed with their offices! You know you're working with designers, which is what we wanted, when their offices are not a boring cubicle! Lots of fun is represented just in their office. Sitting down with the team and hearing them brainstorm was great! We truly appreciate their attention to detail and their thorough communication through the whole process. Is there any area for improvement or anything that could have been done differently? We're very pleased with Efelle and don't know of anything that could be improved upon! --- #### Website Development & Design for Fishing Charter **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2018 - Ongoing **Project Summary**: efelle creative designed and developed a new WordPress website for a sport fishing client. They detailed unique offerings, collaborated on the UI/UX, and developed easy tools to connect with the services.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Logistics Manager, Kain's Fishing Adventures - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 12, 2022 **Feedback Summary**: The client has seen increasing calls and emails thanks to the new website. efelle creative leverages Basecamp for effective communication and has been flexible with scheduling during COVID. Customers can expect a partner with deep, up-to-date knowledge of industry standards and new technologies.  ""Their understanding of the latest and greatest stands out to us." " **BACKGROUND** Introduce your business and what you do there. We are a charter fishing lodge and charter out of Sitka, Alaska. We operate yearly, from early May to mid-September, which is our fishing season. I manage several things, including employee management and land logistics. During the offseason, we reside in the state of Washington. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We were looking to revamp our existing website that had launched approximately five years ago. The goal was to brighten the site up and make a bit more impact out there with younger people. **SOLUTION** What was the scope of their involvement? efelle creative started from scratch. We described what we offer and then worked with their design team on the UI/UX. The most important part of the site was they information about our services. In our industry, a three-day package often means that half of one of the days is spent traveling. For our three-day offering, however, we offer three full days of fishing and one full travel day on either side of those three, meaning the whole package is actually five days long. This difference had to be made clear. It’s the same with our four-day package; it’s actually six days long. We named the three-day package the “action” package and the four-day experience the “extreme package.” The WordPress site has a “contact us” feature on every page to make it as easy as possible for people to connect with us. The site is finished, and we’re still engaged with efelle for monthly maintenance. What is the team composition? At times, we’ve had up to five resources, especially during development. Most of our communication one-on-one with Catherine (Account Manager). She was phenomenal. If she thought we needed to engaged with others, she set it up. How did you come to work with efelle creative? Our owner liked their previous sites and reached out to them. How much have you invested with them? We’ve spent over $25,000 so far. What is the status of this engagement? We’ve been working together since December 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Repeat clientele make up about 80% of our business, and we’ve had several people tell us they really like website. This translates to more people asking questions and reaching out via the email feature on the site. Either that, or they call us. There’s still more we can do together, like SEO, but they’ve absolutely exceeded expectations thus far. How did efelle creative perform from a project management standpoint? COVID messed up our schedule, but they’ve been more than gracious with us — working and putting things aside for a certain amount of time when we need. They’re always ready and wanting to move forward, however. We use a number of tools to communicate, including Basecamp, which is very effective in getting the word out to everybody. Email and Zoom also support us. What did you find most impressive about them? Their understanding of the latest and greatest stands out to us. They keep up with what technologies will work for us and guide us down the best avenue. Are there any areas they could improve? Knowing what our business does has presented a learning curve for efelle, as we kind of unique. They didn’t quite grasp the difference between sport, commercial, and other types of fishing initially. Do you have any advice for potential customers? They are great to work with and have a lot of knowledge, so if you know what you want going in, then they’ll be easy to work with. --- #### IT Staff Augmentation for Legal Mktg Consulting Agency **The Project** - Services: IT Staff Augmentation - Project size: Confidential - Project length: July 2010 - Ongoing **Project Summary**: A consulting agency has hired efelle creative to aid their web development efforts. The team builds websites depending on the client's requirements and project goals. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Dore Consulting Group - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 30, 2021 **Feedback Summary**: efelle creative's rave-worthy development skills have rewarded the client with higher satisfaction and acquisition rates, paving the way for lucrative opportunities. They're equipped with high-level industry and technology knowledge, and their customer-focused nature ensures a long-term partnership. ""We can trust them to attend to our client’s needs from start to finish."" **BACKGROUND** Introduce your business and what you do there. I own a legal marketing consulting agency. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? I needed their team’s development expertise. **SOLUTION** What was the scope of their involvement? We engage efelle creative to handle the web development needs of my clients. We usually meet up to scope the development project and discuss our goals, and they proceed with building the product depending on our client’s requirements. What is the team composition? We work with about five resources from their team. How did you come to work with efelle creative? I met their owner through a professional organization, and his team was also strongly recommended by my colleagues. What is the status of this engagement? Our ongoing collaboration kicked off in July 2010. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I don’t have quantifiable metrics to share at this point, but our long-term partnership with efelle creative is enough proof that we trust their services. We’ve introduced their team to several clients, and they’ve given nothing but rave reviews so far. Overall, they’re a highly skilled and dedicated team, and we don’ see ourselves assigning a different team to take over our development needs. How did efelle creative perform from a project management standpoint? efelle creative works efficiently and promptly with our team to ensure that our clients get the quality websites they need. They work proactively as soon as we hand over a proposal, and they communicate each phase with preciseness. What did you find most impressive about them? They’re a creative team that’s always up-to-date with the latest technologies. We can trust them to attend to our client’s needs from start to finish. Upnow truly stands above any other team we’ve ever worked with. Are there any areas they could improve? We’ve never encountered any issues that impeded our processes. Do you have any advice for potential customers? Take their initial seriously, and communicate your vision to their team. --- #### Web Development & Design for Fitness Supplements Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Dec. 2020 - June 2021 **Project Summary**: To develop their website, a fitness supplement company hired efelle creative. The team also did research on the firm’s competitors. The website served as a portal for customers to order the business’ products.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Centauri Fitness LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 28, 2021 **Feedback Summary**: Internal and external stakeholders gave positive feedback to the website, commending its professional look and clean design. One of the firm’s products on the website also ranked third on search engine results despite no advertising. Overall, efelle creative did an impressive job for the business. "“The efelle creative team’s project management was terrific.”" **BACKGROUND** Introduce your business and what you do there. My wife and I are the owners of Centauri Fitness, a provider of fitness supplements. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative?  We didn’t have time to build a website by ourselves, so we needed a team we could utilize for that goal. **SOLUTION** What was the scope of their involvement? To help efelle creative develop our website, we provided them with our company name and goals. They also looked into our competitors to determine what could set us apart from other businesses like ours. The team then incorporated that information into the website.  In terms of features, we had a straightforward requirement, which was for the website to serve as a portal that end users could use to order our products. The website also had to provide detailed information about the products, along with the best ways to purchase them.  Simply put, the efelle creative team had to build a simple website that raised our brand awareness, created hype, and provided people with a way to directly order from our company.  What is the team composition? Our initial point of contact was Christian (Digital Strategist). Once we moved forward with the engagement, we were assigned a team of 8–10 people. Each of them had expertise based on what we needed for the website.  Moreover, we were in contact with a handful of their resources throughout the process. If we had feedback on their outputs and wanted to change something, we could talk to the teammate who did it. That way, their work could be more in line with our expectations.  How did you come to work with efelle creative? I discovered efelle creative through Google search. They were the first company that appeared in the results, which was an important indicator of their expertise. The SEO technique they were using was working, and that led credence to what they were offering.  Then, I submitted a contact request form on their website, and they set up an appointment with me. We explored the types of services they offered and whether or not we’d be interested in them. Then, they put together a proposal based on our conversations. They laid out their plans for us, the costs, and the next steps for the engagement.  Their presentation came with an in-depth analysis. Overall, with what little information we provided them and despite not knowing what we truly wanted, they managed to put together an impressive proposal. As a result, we hired them.  How much have you invested with them? We spent around $12,000.  What is the status of this engagement? Our engagement with efelle creative lasted from December 2020–June 2021.  To clarify, we don’t have an ongoing relationship with them since the website is complete, and we only work with them if we need support services for the website.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We received feedback from family, friends, and customers who viewed the website — they were thoroughly impressed with how professional it looked. They praised its clean design, too.  For specific results, our single-serve, pre-workout supplement ranked third in search results even though the website was brand new and had minimal traffic. That was great for us since we spent no advertising dollars on it. We were impressed with this result.  How did efelle creative perform from a project management standpoint? The efelle creative team’s project management was terrific; they were with us every step of the way. We had a couple of back-and-forth meetings, and they were highly responsive whenever I emailed them. Katherine (Account Manager) facilitated our meetings and took questions she couldn’t answer to their subject matter experts. Moreover, the team accommodated our schedules, which was great because we had time zone differences. In fact, our team once missed one of our appointments, but they were truly understanding.  What did you find most impressive about them? We were able to see efelle creative on the first page of search results. For comparison, other companies claimed that they were experts in SEO, but we weren’t able to pull them up on the first search results. This was impressive because we looked to their team to help us create exposure for our business.  Are there any areas they could improve? Their support services costs around $100 per month, which is a little higher for a company that’s only starting out. To be fair, their customer service is good, which is paramount to any transaction.  Do you have any advice for potential customers? When you’re talking to efelle creative during the onboarding process, be upfront with your expectations. They’re not going to sell your products for you; they’re only going to facilitate that process. As a result, the clearer you are on your expectations of what you want, the easier it is for them to help you. Ultimately, communication is paramount to the process and will help reduce the chances of dissatisfaction.  --- #### Web Development for Management Consulting Company **The Project** - Services: IT Staff Augmentation, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Oct. 2017 - Ongoing **Project Summary**: efelle creative provides web development services for a management consulting firm. They’ve worked on web design and built a CMS that allows to control pages, update content, and do layouts without templates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Managing Partner, Rupert Rodney - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 28, 2021 **Feedback Summary**: Thanks to efelle creative, end clients have improved their ROI by 200%–500%. The team is outstandingly professional, skilled, and flexible. They’re creative and reliable; they understand KPIs and are able to translate the client’s wishes into quality work. Overall, they’re collaborative partners. ""The beauty of working with efelle creative is that they have a lot of experience."" **BACKGROUND** Introduce your business and what you do there. I’m the managing partner of Rupert Rodney. We’re management consultants that focus on driving the maximum income for our clients by looking at the impact they create. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? Our metrics for success aren’t just tied to the financial performance of our company and clients but also the depth and altitude they create for society and the communities they live in. Most website developers are familiar with putting together websites without quantitative KPIs — they just know conversion rates, abandoned carts, and so on. We needed a company that understood that there was more to how we operate than the financial result. However, we still expected an improved outcome due to the qualitative way we operate. In summary, it was a unique challenge for any website firm because they needed to understand the ethos of our company and translate it into a product. **SOLUTION** What was the scope of their involvement? We work with efelle creative with a collaborative approach. They can create wonderful outcomes for clients, but they’re also willing to work as a team if it doesn’t compromise the final product. In our case, we’ve supported the UX/UI process. One of the key technologies they’ve developed is a CMS called Fusion. Many content management solutions were available, but they built it because they couldn’t find one that met their requirements. The CMS allows to create new pages and assets for the website and update content, but not in a template way. Also, it’s strong enough not to break up if a novice is using it — the design doesn’t get messed up. In summary, we have complete control over the current pages, and we can make them beautiful without feeling it’s just a cut-and-copy. It’s a wonderful system, and we use it for our clients and ourselves — it’s a major part of our business. What is the team composition? We’ve had 5–10 people involved at different stages for this project. First, we had a project manager, a designer, and the CEO onboard us and start the project. Then, we had an entire team of coders for the coding process, and we’ve had a single point of contact throughout everything. Also, we have access to anyone on the team — we can just call them and get someone right away. How did you come to work with efelle creative? We were searching tirelessly to find a website development partner who was large and sophisticated enough to have all the workflows we needed to ensure quality but also intimate enough to understand the unique way we do business. We went to sites like Clutch to find customer reviews to find a qualitative and quantitative mix without compromising quality. Since we were looking for a long-term partner, we interviewed directly with Fred (Agency Founder & CEO). Later on, we discovered that he had personally supported something important to us, but he didn’t try to get the credit for it. That, coupled with our first experience with them, led to a solid relationship with efelle creative. How much have you invested with them? We’ve spent between $50,000–$100,000, including all our clients. What is the status of this engagement? We started working together in October 2017, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We can’t share metrics because our clients are under strict NDAs. However, they’ve clearly experienced between 200%–500% improvement in their ROI. How did efelle creative perform from a project management standpoint? They’re a great team — they’re warm and professional. I’m familiar with the website design processes; I’ve been part of over 100 projects in the last 30 years, and it’s just wonderful to work with efelle creative. They use Basecamp, so we can communicate through the project board or email, which also gets posted on the board. However, we’ve directly messaged and called the designers many times. They’re available and organized. Also, we like Basecamp because it’s fast — everything uploads well, and we can even edit. Overall, efelle creative is a professional organization, and it doesn’t matter how we communicate with them because they’re very prompt in getting back at us. What did you find most impressive about them? Their strength and flexibility are outstanding. With many creative firms, it’s hard to pin down what they’ll deliver. On the other hand, firms that are less flexible or creative can be more reliable — as long as we want it their way, we’ll get a result. However, we think that web design is art; it’s a presentation of the ethos and values of our company. Therefore, we wanted someone with solid designers and creatives to understand the unique pathos of our company. They also had to be solid businesspeople to understand KPIs and metrics, how to drive them, measure them, and present the analytics to make business decisions. All in all, efelle creative has both, which is very rare to find. Moreover, they’re affordable because the ROI is very encouraging right from the start. Are there any areas they could improve? I don’t know what they could do better because I’ve never seen anyone do it better. Their ability to translate our words and desires into a first proof captures all of that. Do you have any advice for potential customers? You should know the business goals and the feeling or emotions that you want to achieve. The beauty of working with efelle creative is that they have a lot of experience, so you should allow them to guide you. --- #### Web Development for Furniture Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Oct. 2019 - Feb. 2021 **Project Summary**: efelle creative designed and developed a large-scale parent website for a furniture manufacturer featuring a 3D product configurator, among other highlights. efelle's proprietary CMS is the site's backbone. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Art Director, Watson Furniture - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 16, 2021 **Feedback Summary**: Currently providing hosting, and, potentially, SEO services, efelle creative is a one-stop digital shop. Their depth of experience leads to optimized suggestions. Rather than take over projects, they empower clients to design the product that will serve them best. They are a responsive partner.  ""It felt like we were their only customer. They gave us the individualized attention everyone wants." " **BACKGROUND** Introduce your business and what you do there. We’re a B2B furniture manufacturer that sells office furniture. I’m our senior marketing director and have been with the company for over 20 years. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We were looking for a long-term digital agency with full-stack capabilities that would be able to handle any request we had, including robust design and backend requirements.   **SOLUTION** What was the scope of their involvement? Right off the top, we were looking to develop a parent website — a very large website on the order of 40–50 pages that would have links to our career options and backlinks to other locations. There had to be custom capabilities around a product configurator we had, as well as an easy-to-use CMS that we could interact with after the fact. Additionally, we wanted to up our game in terms of delivering a strong visual narrative and rich, video-based imagery. Heat-mapping was also one of our asks, in addition to roll-over effects, and mobile responsive design. They also created a smaller website that was specific to one of our internal divisions. Technologies used include their proprietary CMS. Every year or two they release a new version, iterating it into a better version. The coding work was done in standard HTML, JavaScript, CSS, and perhaps some PHP. To begin, we created a detailed design brief and went through an extensive design phase. We were more involved than the usual client because we knew we needed to own and enjoy the end product. Therefore, our process was to collaborate very tightly with efelle creative’s in-house designers. We spent extra time in this phase to get it all right. Adobe XD allowed us to test the designs and get a sense of the interactions between the different components. We could also test linking and comment on the functionality of designs. Our in-house team worked back and forth with them on approvals and modifications. Beyond development, efelle creative hosts both our sites and has done targeted copywriting and SEO, which involves rewriting large portions of our content with targeted keywords in mind. They also provided many SEO options that we chose not to use, walking us through an entire game plan including keyword research and an industry study. We’re still considering whether to leverage this option or handle SEO internally. What is the team composition? The extent of the team through various phases was around 7–8 individuals. We consulted with Fred (CEO) in the evaluation phase, and after that, we worked with an account manager and account team, which was comprised of about three individuals: a copywriter and two designers. In the development phase, we worked with our account manager and two developers. Catherine (Account Manager) has been our main point of contact throughout. How did you come to work with efelle creative? One of our criteria in choosing efelle creative was to bring hosting and maintenance and development under one roof. They offered just that, and we took them up on it. We shortlisted top web development agencies in the Seattle, Portland, and Northern California areas, and, because this was pre-COVID conducted many site visits. How much have you invested with them? We spent around $175,000 with them. What is the status of this engagement? We worked together from October 2019–February 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  efelle was very competitively priced for what they were offering. One specific example occurred during development when we decided to add a 3D product configurator to the scope. We’d developed features like this before and knew it would be pricey, but we were blown away by efelle’s quote, and the reason they could offer such a price was the quality of their proprietary CMS. It provides such a capable foundation that we can grow the site without breaking the bank. The CMS is so easy to use that in the one year since the site went live, we’ve been able to handle 95% of all the required maintenance ourselves. efelle creative made sure to provide strong documentation and training on how to use the CMS, which we greatly appreciated. They even went so far as to walk us through it so we could take maximum advantage and own our site. How did efelle creative perform from a project management standpoint? Their procedures and processes were built on web-based best practices and their internal team’s extensive experience. Right away, they set us up in Basecamp, which allowed us to communicate, upload media, and review design references. Aside from that, we communicated over conference calls and in-person visits. Working with two project managers — a supervisor and a manager underneath them — allowed efelle creative to be very responsive. It felt like we were their only customer. They gave us the individualized attention everyone wants. What did you find most impressive about them? We were relying on them as our partner to help guide us with website best practices, as they aren’t a core competency of our in-house team, as we’re a furniture manufacturer., so we relied on efelle to build a great website. The pieces that were the most helpful were their insights and point of view, gained from experience. Rather than reinventing the wheel, they coached us away from things that wouldn’t serve us and toward better alternatives. Are there any areas they could improve? The project kicked off four months before the pandemic hit, so there were growing pains surrounding both of our companies moving to a completely dispersed workforce. efelle also experienced some turnover in their developers, so progress was slow for a bit, but I give them a pass because the same thing was happening to every company in the world at that point. Do you have any advice for potential customers? The best advice is that they’re a capable and experienced team, but don’t let that stop you from owning the product. efelle is willing to work with you and deliver the exact solution you want. They want you to see them and work with them as a partner, and not just a vendor. --- #### Website Development & Design for Construction Company **The Project** - Services: UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: May 2019 - Ongoing **Project Summary**: efelle creative developed a website, moving through ideation to publishing based on the client's requirements. They also uploaded selected content and contributed to design conceptualization and selection. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President & CEO, MRJ Constructors - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 15, 2021 **Feedback Summary**: This ongoing maintenance and hosting partner delivered a website that receives many compliments and accurately portrays the client's many offerings. Their chosen feedback system ensures all client requests and opinions are gathered and considered. Client's can expect a highly creative partner.  ""efelle creative is extremely original. Their experience working with other construction companies also stands out." " **BACKGROUND** Introduce your business and what you do there. I’m the president and CEO of MRJ Constructors. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We needed website development services. **SOLUTION** What was the scope of their involvement? First, we had a kickoff meeting to go through our goals. They’d provided a list of questions ahead of time and we shared our answers. Then, efelle creative the phases of website development, including going through our approval process. After they provided the structure of the site, we shared and uploaded our information together. The whole process started from scratch. We looked at focus areas to base the website on. efelle creative then expanded on each of these bullet points. Design was a small part of their portfolio as well. We provided came from us but they inserted those in the shell they built. For the overall design, we provided requests and they allowed us to choose from a series of options. Currently, their team provides maintenance for us and cloud hosting. What is the team composition? We worked with 4–5 people: a project manager, a programmer a creative resource, and more. How much have you invested with them? We’ve spent around $20,000–$30,000. What is the status of this engagement? We’ve been working together since May 2019. The development took around six months, and now they’re providing maintenance and hosting. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Everyone is pretty complimentary about how the site looks and is set up. In terms of metrics, we don’t get work from our website; its purpose is to show our potential clients what work we do. One great aspect is that the site allows us to organize and sort our projects. People who want to build a car dealership aren’t going to look at a self-storage facility we built. Overall, efelle creative met or exceeded all our expectations. How did efelle creative perform from a project management standpoint? It was all good. If we were behind, it was because we weren’t quick enough in making a decision. They adhered to the schedule and did a good job. The way they’re structured, they’ve had a lot of changes in their project management, which made it difficult to figure out who to talk to next. We communicated mostly over Zoom meetings. efelle had a program set up where we could review their work and provide additional information. This way we didn’t have to call them up every time, which improves coordination and prevents tasks from being dropped. What did you find most impressive about them? efelle creative is extremely original. Their experience working with other construction companies also stands out. Are there any areas they could improve? Have one project manager who’s involved from start to finish. Additionally, having more verbal communication over the phone would provide more personality than solely conversing through a program does. Do you have any advice for potential customers? Put some thought into what you want to accomplish because that’s the first question they’re going to ask. They truly use that information to develop your site. I don’t have any other specific advice, as they did a great job. --- #### Rebranding & Web Design for Advisory Solutions Firm **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Apr. 2020 - Feb. 2021 **Project Summary**: efelle creative was hired by an advisory solutions firm to create brand materials for them. These included PowerPoint templates, business cards, and a web hosting post launching. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** COO, Modern Executive Solutions - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Dec 14, 2021 **Feedback Summary**: efelle creative kept the project moving despite having many revisions. They were also very patient with multiple rounds of feedback and tweaks for their site. The client praised them for their patient and thoughtful attitudes that ended up with an outstanding product.  ""The team was very patient and thoughtful while listening to our feedback to create an outstanding product."" **BACKGROUND** Please describe your company and your position there. I am the COO at an Executive Recruitment and talent advisory firm based in Atlanta. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We were starting a new company from scratch and needed a logo and website to reflect our innovative and modern approach to the search industry. We also used efelle to create brand materials such as Word and PowerPoint templates, business cards, and they also provided the web hosting post launch. **SOLUTION** How did you select this vendor and what were the deciding factors? We interviewed several web designers, many of whom were based internationally. We liked the process, creativity and accolades of efelle as well as our sales rep. Describe the project in detail and walk through the stages of the project. After discovery meetings where we mapped out the site plan, we worked through various logo designs and design templates. Then we moved into the homepage composition, before moving into the subpage composition. We wanted a website which was easy to navigate and had some elements of fun animation to bring the content to life. Finally, we worked together on the copywriting in tandem to the web development before concluding with the design / functionality testing. How many resources from the vendor's team worked with you, and what were their positions? We worked with at least 6 people throughout the process including an initial sales rep who was available post sale, a project manager, the design professional, the brand story individual, the copywriter and I'm probably missing one or two! **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The process directed by efelle kept the project moving despite many revisions. The team was very patient with multiple rounds of feedback and tweaks to the site. How effective was the workflow between your team and theirs? The whole efelle team was easy to communicate with and very responsive, including to constructive criticism. We conducted all of our meetings over video conferences. What did you find most impressive or unique about this company? The team was very patient and thoughtful while listening to our feedback to create an outstanding product. Are there any areas for improvement or something they could have done differently? The only critique is that after 6 months into the project (and multiple iterations on our end) there was a time lapse which put the launch further behind schedule than anticipated. We were unaware that the delay in that section would result in a delay in launch which was still several months away. --- #### Web Design for Architecture Firm **The Project** - Services: Web Development - Project size: Confidential - Project length: May 2020 - June 2021 **Project Summary**: efelle creative created a website for an architecture firm. Their development also included a virtual tutorial of the site's content management system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, BLRB Architects - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jun 22, 2021 **Feedback Summary**: Although measurables have yet to develop, efelle creative received positive feedback from across the board. They kept the client up-to-date while giving advance notice for their milestones and needs. The vendor was also exceptionally competent and committed to delivering great customer service. ""Efelle was a terrific project partner at every stage of development, design, and technical delivery." " **BACKGROUND** Please describe your company and your position there. I'm the marketing director for a mid-size regional architecture firm that serves Washington and Oregon states. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative, and what were your goals? We hired efelle creative to design and create our firm's new website. **SOLUTION** How did you select this vendor and what were the deciding factors? We researched service providers on a national basis and identified six firms to whom we sent an invitation to propose on this project. We received two proposals from out-of-area firms and three from local firms, and conducted an in-person interview meeting with the top two proposing firms, of which efelle creative was one. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. We had an initial meeting with efelle's team to discuss our vision for the website and what we felt it should include. Their team, comprised of our assigned project manager and designers met with our in-house project committee virtually to present initial site design and architecture concepts. Based on feedback received, they presented a refined design reflecting our input, and upon approval, moved forward with the site build. How many people from the vendor's team worked with you, and what were their positions? On the front end, we coordinated with efelle's marketing director, and then project manager, two designers, a technical training coordinator who walked us through the process for compiling content, and another technical coordinator who gave us a virtual tutorial of the site's content management system. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We've only had the new site up for one week, so have no measurable results. That said, staff and industry colleague response to the new look and functionality has been uniformly positive. Describe their project management style, including communication tools and timeliness. Efelle was a terrific project partner at every stage of development, design, and technical delivery. Our project manager was a fantastic communicator who kept us apprised of progress during the build and gave us advance notice for horizon milestones and needs. What did you find most impressive or unique about this company? Every person with whom we worked at efelle, including administrative, technical, design and project management was friendly, professional, exceptionally competent and obviously committed to delivering great customer service and a positive client experience. Are there any areas for improvement or something they could have done differently? No. Even in addressing the minor post-launch issues, the efelle team maintained responsiveness and follow-through, and we can tell that we'll be able to count on them moving forward if anything we can't address on our own should ever present. --- #### Web Revamp & SEO Services for Welding Torch Manufacturer **The Project** - Services: Search Engine Optimization, UX/UI Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Apr. 2021 **Project Summary**: efelle creative was hired to redesign a welding torch manufacturer's website. The challenge was to create a fully functional, cohesive, and aesthetically consistent site with optimal SEO. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 4.5 **The Reviewer** Marketing Manager, CK Worldwide - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 25, 2021 **Feedback Summary**: efelle creative met the client's expectations. The result was consistent to their existing brand and allowed the internal team to update it with new marketing tools in the platform. Additionally, all issues were addressed in a timely manner with excellent customer service.  ""Most of the time their team was waiting on us, rather than the other way around." " **BACKGROUND** Please describe your company and your position there. I'm the Marketing Manager for CK Worldwide the leading manufacturer of TIG welding torches and accessories in the world. My day to day tasks involve communicating and developing a cohesive brand identity and image that matches our business philosophy, while promoting engaging content that is relevant to our industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative, and what were your goals? We hired Efelle Creative to take over the redesign of our webpage, which had not been done for over 15 years. Though there had been updates to the site in the past 5 years, the platform used was becoming archaic and not user friendly. Looking to update the look, feel, as well as responsiveness of the site we interviewed few different companies to finally land with Efelle. We really wanted something that would take the industry by storm and provide an aesthetic that was pleasing, yet highly functional. **SOLUTION** How did you select this vendor and what were the deciding factors? We selected Efelle based upon reviews, pricing, and overall attitude of the key managers and individuals involved in the process. From day one we were treated as a valuable asset with extreme focus on our desires as a company and as a customer. The overall experience started off on a great note with quick communication and follow-up concerning our needs. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. This project started with a kick-off meeting to discuss goals, and look at various websites that we liked that may contain a similar framework to what we were considering. Moving forward with a chosen design we were then shown a design mock-up of what the site should look and function like while working on providing the actual sitemap of how things will be organized. From there we continued to provide image, text, and other data to start populating the site. After the majority of that was complete the site was ready to use on the backend where we started to tweak certain aspects and continue to enter data. This lengthy process eventually came to fruition and we launched a little over a year later. How many people from the vendor's team worked with you, and what were their positions? The first contact and fantastic individual we met with was Jason Shindler, Digital Strategist, whom helped to define our goals. He helped intermittently along the way and even provided SEO assistance and quotation to help further our project down the tracks. Sara Feldman, Project Manager, helped coordinate the presentation and kickoff of the project when we did our on-site visit eventually passing off to Miranda Towler, Account Manager, to run the show. Miranda really helped with everything and anything under the sun to help us meet our requirements in a quick and timely fashion. She provided great assistance and was very willing to always figure out an issue no matter how difficult, and no matter how long it took us to get her an answer. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? Customers, partners, and employees truly love the new look and feel to the site. It provides an easy to use format, while also being aesthetically pleasing. We have yet to see a huge increase in traffic, but are working to include other elements into our marketing plan that should engage people onto the site further. Overall the site matches the rest of our branding elements now with a strong platform to move forward with in the next few years while being able to add new elements such as videos and blog posts to help drive up engagement. Describe their project management style, including communication tools and timeliness. Communication about all aspects of the project were facilitated using Basecamp, phone calls, and video meetings. There was never a gap in communication and all items were addressed in a very timely and consistent manner. What did you find most impressive or unique about this company? Efelle provides a quality customer service experience from the start to finish. What was unique was that every little thing that needed to be done to keep us on track was generally complete within a weeks time or less. Most of the time their team was waiting on us, rather than the other way around. Nothing makes creating a new site easier than consistent, quality communication and willingness to see our perspective on what needed to be done. There were very few added costs for the amount of changes we implemented during the building process. Are there any areas for improvement or something they could have done differently? Honestly I think the Efelle team did a stand-up job and I would gladly recommend, or work with them on another project again. --- #### Web Dev, Content, & SEO for Simulated Shooting Range **The Project** - Services: Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: June 2019 - Jan. 2020 **Project Summary**: efelle creative provided web development services for a simulated shooting range business. Their work included research, content creation, and SEO. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** President, Alaska Firearms Adventures - Industry: Arts, entertainment & music - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 27, 2020 **Feedback Summary**: efelle creative’s work met the mark wonderfully. The team is efficient, deadline-driven, and on top of the ball. Although the site has yet to launch, their SEO efforts have already proven themselves to be top-notch. "“Every person that I dealt with throughout the process was fantastic, congenial, accommodating, and attentive.” " **BACKGROUND** Introduce your business and what you do there. I’m the owner of a simulated shooting range business. The targets are animated as they come towards you. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We needed help building a website. **SOLUTION** What was the scope of their involvement? They built our website from the ground up. They asked us who our target customer is, how we wanted the look, feel, and design to be. Then, they had a copywriter create all of the content. It was a very collaborative process. The team also worked on our site’s SEO, including keyword research. What is the team composition? We worked with four people from their team, including a lead project manager. How did you come to work with efelle creative? I did research on web developers in the Seattle area, and efelle had a lot of good customer feedback. All the websites they created looked engaging and interesting. They seemed like the right way to go. How much have you invested with them? We spent $75,000–$80,000. What is the status of this engagement? We started working together in June 2019, and we launched an initial landing page in January 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Because of COVID-19, we haven’t been able to go live. That being said, they have very good SEO managers that are effective at getting our name ranked highly for the right keywords. How did efelle creative perform from a project management standpoint? They were fantastic. If anything, they pushed me to keep everything on track. We managed the project via BaseCamp. What did you find most impressive about them? Their level of service stands out. Every person that I dealt with throughout the process was fantastic, congenial, accommodating, and attentive. The whole team is at the top of their game. Are there any areas they could improve? No, I didn’t have a single thing I could complain about. Do you have any advice for potential customers? My advice is to be prepared with a good business plan, so they can really understand what your needs are. --- #### E-Commerce Dev for Consumer Electronics Company **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: A consumer electronics company was releasing a new product. The team at efelle creative was hired to set up an e-commerce website for that product. They built the entire backend and communicated with vendors.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former COO, Human Incorporated - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 14, 2020 **Feedback Summary**: The team at efelle creative provided an efficient and quality service that impacted several aspects of the engagement. They're responsive, skilled, and transparent. Their flexible approach brings value to any sort of partnership.  ""It was a refreshing engagement." " **BACKGROUND** Introduce your business and what you do there. I’m the former COO for Human Incorporated, a consumer electronics company that produces a set of next-generation headphones. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We were launching a new product, so we needed to set up a new e-commerce site. **SOLUTION** What was the scope of their involvement? The team set up our CMS, building the entire backend. They also worked with us to establish a partnership with BigCommerce. We worked with them through the site's launch, which included refreshing, replicating the site for different domains, and making sure the site worked with different payment options. What is the team composition? We worked with four people regularly. How did you come to work with efelle creative? Our marketing team found them. How much have you invested with them? We probably paid them around $100,000, not including the services they connected us with. What is the status of this engagement? We started working with efelle creative in early 2018. They’re still working closely with them. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The team at efelle creative was involved in all aspects of the engagement. Our marketing team is full of experienced people that are used to working with sophisticated agencies. We also had newer people on the team. Their team was able to work with all types of people. They filled in any gaps. How did efelle creative perform from a project management standpoint? From a project management standpoint, they were excellent. Their team did whatever needed to be done, including working on the weekends. We corresponded through a lot of emails and phone calls. What did you find most impressive about them? The team at efelle creative knew a lot of concepts that we didn’t. They work with their clients to make them stronger. Their entire team is comfortable to work with and extremely transparent. It was a refreshing engagement. Are there any areas they could improve? Nothing I can think of. Do you have any advice for potential customers? I strongly encourage working with them. They’re flexible and bring value. They also work well with other vendors. --- #### SEO for Online Clothing & Costume Retailer **The Project** - Services: Pay Per Click, Search Engine Optimization - Project size: Less than $10,000 - Project length: Jan. 2020 - Ongoing **Project Summary**: efelle creative provides ongoing SEO & PPC services for a clothing and costumer retailer. The team heads the Google Adwords campaigns and Google Shopping campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, Charismatico - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Sep 23, 2020 **Feedback Summary**: Thanks to efelle creative's effort, the client is now seeing positive results from the campaigns eversince the engagement was started. The team provided day-to-day communications to keep everyone in the loop and to answer questions and concerns.  ""They are personal and personable in their communication with you and honest." " **BACKGROUND** Please describe your company and your position there. I work as a general manager handling day-to-day business operations at Charismatico an online clothing and costume retail store focusing on providing handmade custom stage wear for many types of performers including Latin dancewear, burlesque, cabaret, and drag queen outfits.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative, and what were your goals? We hired efelle after a month long vetting process comparing them to other AdWord agencies. We were looking for a company that could help us refine our Google AdWords campaigns to more effectively market to our US customers by growing a campaign that more concisely reaches our target demographic as well as help us reach potential new customers. **SOLUTION** How did you select efelle creative and what were the deciding factors? We compared their proposal with other proposals we received. While scope of work for this type of work tends to be similar, what we appreciated about effelle was their creativity and honesty in our interviews prior to contracting with them. We appreciated that they were willing to be creative in their approach to our particular niche and the personal/human touch they brought to the table rather than a cookie cutter solution we had received from some other companies. Describe the scope of work in detail, including the project steps, key deliverables, and campaigns. The project scope was to create Google AdWords campaigns that would yield good ROI while also helping us reach our target customers with lower ad spends while also exploring new potential customers niches that would help us grow our business. We also tested Google Shopping campaigns to determine it's viability as a new ad budget to drive sales. Deliverable's were growth in sales and an adequate ROI from the marketing ad budget. Ultimately the goal is to grow our business with our existing customer niche's while also exploring potential new customer bases. How many people from the vendor's team worked with you, and what were their positions? We had two primary project managers that we dealt with on a more regular basis. The sales manager helped in pitching us and onboarding us. He was very honest and easy to communicate with. We never had the impression that he was just trying to sell us (bait and switch) but was honestly interested in helping us solve a need. Our project/account manager helped us interface with the technical team and was always active when we had questions or concepts. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We started to seeing positive results by the third month of our contract as effelle continued to hone and fine tune our campaigns. Describe their project management style, including communication tools and timelines. The team used Basecamp for day to day communications to keep everyone in the loop on any questions or concerns raised and as a place to keep people updated with any new information as necessary. Apart from that we had a monthly conference call (as we are in different geographical locations) to go over the performance of the campaigns and review new plans. Their style is friendly, straight forward, and pragmatic. I appreciate their straight forward communication style and honesty. What did you find most impressive or unique about this company? Google AdWords is a highly technical exercise that is very mechanical. I appreciate effelles human touch to working with this type of information and I appreciate that they don't treat you like a number in corporate customer roster. They are personal and personable in their communication with you and honest. Are there any areas for improvement or something they could have done differently? Not that I can think of at this time. --- #### Web Design & Development for Medical Tech Startup **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Aug. - Dec. 2019 **Project Summary**: efelle creative provided brand design work, website development, hosting, and SEO services for an early-stage medical equipment company, working closely with the client to build up their creative presence. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Commercial Officer, Sterifre - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 21, 2020 **Feedback Summary**: The final website has seen a significant boost in traction since its launch, satisfying all project stakeholder requirements. The efelle creative team was highly organized, collaborative, and flexible throughout the process, prioritizing the client’s ideas and feedback in all of the work. "“The value of their ability to deliver a high-quality product both on budget and on time cannot be understated.” " **BACKGROUND** Introduce your business and what you do there. We are an early stage company that is making medical equipment. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? Our team needed help with ground-up design work for our website and creative assets as we got the company up and running. **SOLUTION** What was the scope of their involvement? The project started with the development of some original design concepts and a discussion of how to best relay our messaging through the design, colors, and graphics that we chose. From there, they also helped us with web development, hosting, and SEO, including both front- and backend and all of the features included such as CTAs, calculators, and other interactive pieces. What is the team composition? We had a project manager, a creative director, and about four other members of their team interacting directly with us, as well as several others who were responsible for the programming work behind the scenes. How did you come to work with efelle creative? They came up on a search that we ran because of Clutch, and we were impressed with their reviews and the previous experience they had so we decided to move forward from there. How much have you invested with them? We spent about $25,000–$30,000 in total. What is the status of this engagement? The project probably ran from around August­–December 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We pay close attention to our Google Analytics suite to measure things like cart abandonment, stickiness, and other typical metrics that you want in a successful website. We’ve been very pleased with the results that we’ve seen as a result of their work for us. We’ve received a lot of compliments about the design and usability of the site too, which we largely attribute to their willingness to collaborate on the entire project. They took all of our input and feedback and were easy to work with, while still being creative and providing their expertise where it was needed. How did efelle creative perform from a project management standpoint? Rebecca (Account Manager) is one of the best project managers I’ve worked with across any type of project I’ve ever been a part of. She really was exceptionally organized, proactive, and responsive to all of our messages and requests. We used Basecamp to keep track of the deliverables, and everything progressed almost seamlessly throughout the work. What did you find most impressive about them? The value of their ability to deliver a high-quality product both on budget and on time cannot be understated. The process was flawless from start to finish. Are there any areas they could improve? No, I had a positive experience all around. Do you have any advice for potential customers? Take the time to make sure that you and the project manager are a good fit and will work well together. As long as you have that piece of the puzzle, you’re going to have a great experience. --- #### E-Commerce Web Dev for Boating Accessory Manufacturer **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Feb. - May 2018 **Project Summary**: efelle creative developed an e-commerce site that preserved custom features from a legacy platform. They also introduced new features based on competitor research and a design influenced by target personas.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Director, Boating Accessory Manufacturer - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Nov 30, 2018 **Feedback Summary**: Bounce rate, conversion rate, and sales all increased after the new website launched. efelle creative provided management tools to facilitate necessary progress updates. They displayed outstanding passion for their work, which translated into an effective solution that quickly paid for itself. ""These people love what they do and love helping their clients."  " **BACKGROUND** Please describe your company and your position there. I’m the marketing director of a boating accessory manufacturer. We manufacture and design wakeboard towers and accessories. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? Our e-commerce website was difficult to update and crashed constantly, and our conversion rate was dropping, which hurt sales. We brought efelle creative on to design and develop a new e-commerce site with additional functionality. What were your goals for this project? We needed to migrate several years of customization we’d done on our old site to a new platform, while also adding complex new features. This would enable us to showcase customers' boats by make, model, and product, and let people upload their own stories (that we could tag our products in). We also wanted to improve traffic through SEO and PPC and increase our conversion rates and average order value. **SOLUTION** How did you select this vendor? We interviewed six agencies from all over the country and were most impressed with efelle creative. They cost half as much as a New York agency we were considering and provided original ideas before we even started paying them. While other companies seemed to be satisfied with building us a standard, pretty website, efelle understood that we wanted a beautiful site that would also grow our business. They asked questions that no other agency thought of and looked at two years of business data before charging us anything. Two of the ideas they shared were so good we implemented them right away. In the end, they were the most qualified, energetic, and affordable. Can you go into detail about the services they provided and the scope of the project? They began by distributing a survey to build our target persona and demographic models. Afterward, they laid out their process, and we discussed our expectations and timeline. Their web work involved developing a sitemap and content suggestions (since we opted to do our own copywriting). They also undertook significant competitor research, the insights from which we incorporated into our design, along with the survey answers. We then chose from multiple design styles and examples. What was the team composition? We worked with a project manager, a digital marketing strategist, a content director, an SEO resource, two designers, and two developers. The company has around 40 people, but we selected our team based on their experience and interests. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our sales were up 27% the first week the site launched. Our bounce rate dropped considerably and our conversion rate nearly doubled. The site paid for itself in under three months, partly because efelle developed ingenious product bundles. Customers can earn a larger discount while adding additional options to their products in real time. This has increased our average order value tremendously. They also built an interactive image gallery to showcase our products, which has had a positive impact on our organic SEO around make and model terms. It’s also added a personal touch to the site and helped us connect with our customers. How was project management arranged and how effective was it? We had weekly meetings, and I received online updates throughout the entire process. We used Basecamp to keep our team updated and share the visuals while they were being created. Also, they provided a development version of the site we could play with as it was being built. What did you find most impressive about this company? Everything about this company is impressive, from the attention they gave us on the first call to the gift we received after launching the project. These people love what they do and love helping their clients. We’ve worked with two other agencies before and the difference between them and efelle creative is starker than night and day. We enjoyed them so much we hired them for two more projects. Are there any areas where they can improve? I can’t find a single thing to complain about. --- #### E-Commerce Website for Corporate Catering Company **The Project** - Services: E-Commerce Development - Project size: $10,000 to $49,999 - Project length: Feb. - Mar. 2007 **Project Summary**: efelle creative did SEO and branding to improve an e-commerce website’s rankings. The team created new visuals and overhauled the backend system to improve the UX. SEO focused on two main search terms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Business Broker, Union Bay Group - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 13, 2018 **Feedback Summary**: Key phrases ranked among the top Google results in short order. This new visibility helped foster growth in a competitive metropolitan market. Customers can expect to work with smart, funny, and dedicated people at efelle creative. ""The team is responsive, smart, creative, passionate, and committed. They are also hilarious." " **BACKGROUND** Please describe your company and your position there. I’m the business broker for Union Bay Group, a sustainable corporate catering and lunchbox delivery service. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We entered the market and had to compete with established industry leaders. We needed branding and SEO services, as well as an easy online ordering solution. What were your goals for this project? Our small startup needed a significant online presence. We wanted to rank first for the terms “Seattle lunch delivery” and “Seattle lunch box.” **SOLUTION** Can you go into detail about the services they provided and the scope of the project? The team designed the brand visuals to reflect Union Bay Group’s status as a woman-owned company. They also redid our online ordering system to make the experience more efficient for administrative staff—our target audience. We used the backend reporting system for managing marketing, sales, operations, and accounts receivables. What was the team composition? We worked with a project manager and a technical lead. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We quickly ranked in the top Google search results. We’re now a staple provider for several well-known corporations in the Northwest. How was project management arranged and how effective was it? The team was creative and turned some stressful moments into laughter and solutions. They worked well with our other vendors and previous web developer to achieve a timely launch. What did you find most impressive about this company? The team is responsive, smart, creative, passionate, and committed. They are also hilarious. Are there any areas where they can improve? No company is perfect, but efelle creative works through every problem to ensure amazing results. I’ve done two different websites with them and have referred clients to the vendor since 2007. --- #### Web Dev Projects for Health Solutions Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2012 - Feb. 2018 **Project Summary**: Effelle provided web development and SEO services, migrating two websites into new CMS platforms in the process. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Consultant, Healthcare Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 31, 2018 **Feedback Summary**: Efelle delivered efficient, modern websites that significantly improved internal efficiencies, while their SEO efforts improved online performance without the cost of ad campaigns. Timely, proactive, and responsive in their approach, working with them was a great experience all around. "“Efelle's web development efforts streamlined internal efficiencies and increased our online performance overall.” " **BACKGROUND** Introduce your business and what you do there. I'm a consultant for a healthcare company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with effelle creative? We engaged effelle for web development and SEO services. **SOLUTION** What was the scope of their involvement? Effelle integrated two different websites into new CMS platforms that allowed our team to manage and make changes on our end going forward. They've also provided additional SEO services as needed. What is the team composition? We worked with Fred (Founder and CEO, effelle creative), as well as a few members on his team. How did you come to work with effelle creative? They were recommended to us by another vendor we were working with that ran out of capacity to meet our needs. How much have you invested with them? The first web development project cost around $35,000 and the second was around $17,000. What is the status of this engagement? We've been working with them since around 2011, completing our most recent project in February 2018. We still reach out to them for any technical support or questions as needed. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Efelle's web development efforts streamlined internal efficiencies and increased our online performance overall. By integrating our sites into a new CMS, we now have full control of our online presence. They also helped boost our organic search rankings without us having to pay for ad campaigns. How did effelle creative perform from a project management standpoint? They were very responsive and timely with tasks, following up with us as needed to ensure the projects continued to move along smoothly. What did you find most impressive about them? They're very knowledgeable, professional, and pleasant to work with overall. I really appreciate everything they've done for us. Are there any areas they could improve? I can't think of anything. --- #### Website Redesign & SEO for Energy Consultancy Firm **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: May - Nov. 2016 **Project Summary**: efelle creative built and optimized a website featuring energy consulting services. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Sales & Marketing Lead, AGR - Industry: Energy & natural resources - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Oct 17, 2018 **Feedback Summary**: The site exponentially boosted brand visibility, user engagement, and sales conversion, thanks to efelle’s work. They responded well to feedback and resolved issues swiftly. Their proactive and cost-effective approach led to positive results. "“They kept the project running even when my team was causing delays.” " **BACKGROUND** Please describe your company and your position there. I am the sales and marketing manager for an international energy consultancy. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We hired efelle creative to design a custom website and optimize it for search engines. What were your goals for this project? We wanted to attract and retain new clients. The website would also act as a recruiting tool. **SOLUTION** How did you select this vendor? We did an RFP and scored about 30 replies. efelle creative was recommended by a vendor that had already worked with them and scored one of the highest scores. After interviewing a half-dozen firms, efelle stood out because of their business understanding. Describe the project in detail. Initially, we met with our patient and understanding account executive, who mapped out a strategy before charging a penny. Then, efelle went to work to make it a reality. What was the team composition? We worked with a full team, including a strategist, project manager, two designers, a content manager, a copywriter, and an SEO manager. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The site surpassed our goals across the board. We easily hit our expectations on key metrics, from site traffic and engagement to conversion rate. How effective was the workflow between your team and theirs? It was incredibly effective and seamless. It was obvious that efelle creative had extensive experience. They kept the project running even when my team was causing delays. What did you find most impressive about this company? I was impressed from the start. Our account manager called upon receiving the RFP and asked several key questions that no other agency did. We had worked with two other agencies over the years, and this was the best experience by far. --- #### Web Design for Law Firm **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Mar. 2015 - Ongoing **Project Summary**: efelle creative redesigned a law firm’s website using modern techniques that stood out among industry competitors and highlighted the company’s strengths. Then, they assisted with the site’s launch. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Office Manager, Hughes Media Law Group - Industry: Legal - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 12, 2018 **Feedback Summary**: The fresh design has elicited positive responses from customers. As they continue to provide support, the efelle creative team remains responsive and friendly, using their knowledge to guide their work. ""This project was an investment, but well worth the value we received." " **BACKGROUND** Please describe your company and your position there. Hughes Media Law Group (HMLG) is a small but mighty boutique law firm based in Seattle. I’m the office manager. We provided a variety of business law services. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We needed to completely redesign and launch the website. What were your goals for this project? We wanted to stand out in the sea of terribly ordinary law firm websites with a fresh look that reflected our skills, spirit, and company culture. **SOLUTION** How did you select this vendor? I’m not sure. I wasn’t with the company when they selected efelle creative for this project. Can you go into detail about the services they provided and the scope of the project? The efelle creative team put together a totally new look for our website. The team used modern design elements to embody our company’s contemporary culture. They also guided us through the launch process, and they continue to provide support. What was the team composition? We work with Marc (Account Manager, efelle creative). **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The new design is great. We’ve received compliments from all of our customers. How was project management arranged and how effective was it? Marc directly oversaw the entire project. He’s very responsive to any of our questions. What did you find most impressive about this company? It was great to work with them. Their team is friendly and knowledgeable. Are there any areas where they can improve? No, I can’t think of anything. --- #### Web Development for Mortgage Agency **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: Aug. - Nov. 2017 **Project Summary**: efelle creative handled the development of a mobile-responsive website focusing on lead generation. They covered user personas and turned in several design concepts, after which they developed the whole site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Marketing Manager, Caliber Home Loans - Industry: Financial services - Client size: 5,001-10,000 Employees - Review Type: Online Review - Verified **The Review** — Oct 8, 2018 **Feedback Summary**: The intuitive website they delivered boasts compliments from both internal and external stakeholders. Collaborating with efelle creative was issue free thanks to their expertise and willingness to explain technical concepts. Their quick delivery and competitive prices make them a noteworthy partner. ""Their team immediately impressed us with their knowledge." " **BACKGROUND** Please describe your company and your position there. I was the marketing manager for a large national mortgage lender and agency. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We hired them to update our website and build our digital marketing strategy. What were your goals for this project? We needed a mobile-friendly website that would generate leads. **SOLUTION** How did you select this vendor? My team researched potential vendors online and then interviewed five companies. Out of those, we narrowed it down to three and had each one pitch their approach. Describe the project in detail. We had a kick-off meeting to cover the schedule, requirements, and deliverables. We shared our ideal customers, worked through user personas, and waited a week or so for the initial homepage concept. After some revisions, the subpages followed and then the development began. What was the team composition? We had a project manager assigned to us who took ownership of the project from beginning to end. We also had access to and meetings with designers and copywriters, but our main point of contact stayed with us for the entire project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We ended up with a website that everyone in the company was proud of and which also received high remarks from clients. It was mobile responsive, intuitive, and provided an excellent base from which to launch other marketing initiatives. How effective was the workflow between your team and theirs? Our teams worked great together. efelle creative took the time to explain industry jargon and made sure that everyone understood each phase of the project. What did you find most impressive about this company? Their team immediately impressed us with their knowledge. It was clear that they not only knew more about websites but also lead generation and our industry. They saw us as a long-term partner unlike everyone else who just wanted to build a website and walk away. Another thing I liked about efelle creative’s approach is that they were able to help us with content while the site was still in development, which really sped things along. Are there any areas for improvement? No. In fact, they were ahead of schedule and offered the lowest price out of the five companies we originally requested proposals from. --- #### Web Design and Strategy for Snack Provider **The Project** - Services: E-Commerce Development - Project size: $50,000 to $199,999 - Project length: Feb. - June 2016 **Project Summary**: efelle creative built an e-commerce website to increase sales and brand awareness. The team developed a new site and platform with added functionality and SEO. They also provided digital marketing strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Marketing Manager, Doc Popcorn - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 2, 2018 **Feedback Summary**: Sales and SEO rankings increased dramatically. New functionality increased existing sales and prevented potentially lost revenue. The team was highly organized and flexible. They offered a variety of services and delivered exceptional value. ""SEO rankings exceeded expectations and the site paid for itself in three months." " **BACKGROUND** Please describe your company and your position there. I was the marketing manager at Doc Popcorn when I worked with efelle creative. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We wanted to develop a new high-quality e-commerce website. We then wanted advice in implementing digital marketing strategy. What were your goals for this project? We wanted to increase brand awareness, improve Google rankings, and drive sales. **SOLUTION** How did you select this vendor? One of our leadership’s colleagues recommended efelle creative. We considered six different bids for the project and chose efelle creative after interviewing the team. Can you go into detail about the services they provided and the scope of the project? efelle creative audited the site and then presented their recommendation for a digital strategy. Next, they did a custom web design and built integrations for the e-commerce platform. Additional services included copywriting, messaging, and organic SEO. What was the team composition? We had a single point of contact. As a whole, the team included a strategist, a project manager, two designers, a developer, and a content director. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? efelle creative’s work had a huge impact on our business. SEO rankings exceeded expectations and the site paid for itself in three months. The added functionalities increased the average order value. As a result, we achieved repeat orders and recovered users’ abandoned shopping carts. How was project management arranged and how effective was it? They had an effective approach. The team accommodated our holdups in a flexible manner. The project manager was able to resume paused work without interruption. What did you find most impressive about this company? I have worked on three website projects with different companies and efelle creative is the most effective vendor I’ve worked with. They delivered an exceptional product at a great value—they weren’t even the most expensive company we solicited—in a limited timeframe. The team was top-notch and the project organization was stellar. Are there any areas where they can improve? I would love to see them offer in-house video production services. They referred us to an outside videographer for our video projects, but I would’ve preferred to have the entire project completed by one company. --- #### Web Design and Marketing for Dental Practice **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Apr. - June 2015 **Project Summary**: efelle creative designed a website and logo to attract a targeted customer base. They helped select the color scheme and built various features. The site is now live. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Dental Implant Solutions - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 27, 2018 **Feedback Summary**: The site’s effectiveness and aesthetic appeal have driven new business. efelle creative’s accommodating approach has created a seamless partnership. They’ve proven to be a reliable and consistent vendor. ""The quality of their work— both aesthetically and functionally—far exceeds my expectations." " **BACKGROUND** Please describe your company and your position there. I am the owner of Dental Implants Solutions, a dental practice dedicated solely to the placement, restoration, and maintenance of dental implants. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? My practice concept was very new in the dental industry and I needed to decide the best way to market my business. What were your goals for this project? I wanted to grow my business in an undefined space. **SOLUTION** How did you select this vendor? efelle creative built the website for my previous business, a general dental practice. That website was gorgeous and effectively connected me to new patients. Describe the project in detail. I met with efelle creative’s design team to discuss direct-to-patient marketing and doctor referral-based marketing. During the meeting, I explained my ambivalence about which approach was best for the patients I wanted to target. We compared similar competitor websites and identified my taste in color schemes and website features. efelle creative then designed my website in a manner that would allow me to pivot once I chose my final marketing direction. The team also created my logo and showed me the new design in a Go-To meeting. They made a few minor changes and launched the site after I approved the final version. What was the team composition? We worked with a project manager and a designer. We received input from other employees as well. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? I experienced an immediate influx of new patients. I loved the result from an aesthetic perspective. The team captured the look and I feel I wanted; I was proud to have that as my website. The features and pages were well-organized as well. How effective was the workflow between your team and theirs? The team was communicative and accommodating. We worked very well with them. What did you find most impressive about this company? I've worked with efelle creative for over a decade now. They have designed three websites for three different companies of mine; they are now designing the fourth. The quality of their work— both aesthetically and functionally—far exceeds my expectations. Are there any areas for improvement? Honestly, I'm pretty happy with everything. I watched them grow from three employees to over 40. The products keep getting better. --- #### Web Dev & Design for Cat Cafe **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: June - Nov. 2017 **Project Summary**: After presenting several designs to gauge brand direction, efelle creative developed a new site on their own proprietary platform. The site features streamlined navigation to help users book cafe reservations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Neko - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Sep 24, 2018 **Feedback Summary**: efelle creative translated business goals into an innovative, engaging site while adhering to brand aesthetics. The team exhibited strong leadership, suggesting key features to better funnel prospective customers. Extensive collaboration and a personal approach contributed to a strong relationship. "“They’re an innovative company that really captured the overall vision that we had.” " **BACKGROUND** Introduce your business and what you do there. I am the co-owner of Neko, a cat cafe. We have resident cats for which our goal is to find forever homes amongst our customers. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative? We hadn’t opened yet and wanted to build an online presence that would drive people to our site. We were looking for a partner to develop a website for us that would be flexible as we grew our business. We wanted a site that was tailored in look and feel and built on a platform with a user-friendly backend that would allow us to create new, branded pages easily. We needed the site to be able to make reservations online and capture leads. **SOLUTION** What was the scope of their involvement? efelle creative built our site on their proprietary platform called Fusion CMS. We started with a kickoff meeting for us to share our overall branding direction with their designers and for them to give us different examples of the directions in which we could go. After that meeting, we went into the design phase. Once the designs were approved, they built it out. The whole process took between three and a half to four months from initial contact to site launch. The site has our branding scheme built into it so that whenever we create a new page, it’s already reflected there. It has a functionality that integrates Instagram feeds with calls to action for booking a reservation that drives the user through a pipeline to the final click. What is the team composition? We worked with an account manager as well as with their CEO. How did you come to work with efelle creative? We looked at different kinds of companies that customize websites. We had a flexible budget but wanted to keep the cost as low as possible. We initially looked at the platform Squarespace but found it would be difficult to have our branding established on all the different pages and subpages. We looked at different sites of cat cafes around the US but they weren’t representative of the direction we wanted to go in. We wanted something more personal. We found efelle creative when we searched a local Seattle creative site. We looked at their past work. We also chose them primarily because of their proprietary platform with an easy backend. How much have you invested with them? We spent about $22,000 on the website and plan to spend about $400 per month on SEO. What is the status of this engagement? We started working together in June 2017 and launched the site in early November 2017. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? People really enjoy our site. It’s easy to navigate and expresses a narrative that gets customers to that final conversion. efelle creative also pushed us in the direction of having cat profiles for different cats on the site and it’s a personal touch that customers love. They come into the cafe already having a relationship with the cats because they’ve read the bios and are excited. It makes adopting out the cats much easier. How did efelle creative perform from a project management standpoint? We met in person a few times, including at the kickoff and the launch. There was a lot of collaboration throughout the process. Our account manager orchestrated the schedule and timeline and really held our hands through it all. We occasionally felt that there was input from too many people. The experience at the time was a bit overwhelming. In retrospect, that they brought in so many players allowed us to know how much they cared. The level of effort was remarkable. What did you find most impressive about them? The best thing about the engagement was our relationship with their CEO. He really understood our goals and was able to translate that to the site. He started coming up with ideas without even knowing the industry. He suggested things – like the cat bios and a booking system – that we didn’t realize we needed. He was able to push the envelope and take us where we wanted to be with our web presence. He’s passionate about what he does and it resonates with his company. They’re an innovative company that really captured the overall vision that we had. We were picky and stubborn about our branding guidelines and they worked with us. From the initial kickoff, they presented us with great designs right away. We developed an amazing relationship with them. To this day, they reach out to us and check in. They even come to the cafe. They’re constantly trying to take our site to the next level. They’re supportive of our business and that personal touch is really helpful. We’re expanding to a second location now and excited to work with them again. Are there any areas they could improve? There were a lot of people that were really involved with the project. I think there could be a bit more clarity on who's taking lead. There’s so much collaboration between their team but sometimes it seemed like there were too many cooks in the kitchen. --- #### Website Redesigns for Plastic Surgery Practice **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2016 - Oct. 2017 **Project Summary**: efelle creative redesigned two websites, introducing mobile responsive schemes and migrating all content on both original sites to their new homes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Lamperti Facial Plastic Surgery - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 23, 2018 **Feedback Summary**: Patients can now view both sites easily on a range of devices. efelle creative instituted a smooth cooperation and displayed personalized customer service in the form of in-person meetings and bug fixes. Their design work brought the websites up to current industry standards and improved their SEO. ""efelle creative has quite a collaborative approach and provides great customer service." " **BACKGROUND** Please describe your company and your position there. I’m the founder of Lamperti Facial Plastic Surgery. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? I needed someone to redesign two of my websites with responsive designs. What were your goals for this project? My sites hadn’t been updated since they launched a few years prior, so it was time, especially when it came to introducing responsive designs. **SOLUTION** How did you select this vendor? I’d previously worked with efelle creative on the design of my original websites and had a great experience. Can you go into detail about the services they provided and the scope of the project? The project involved completely redesigning both of my websites and migrating the content from my original sites to the new sites. What was the team composition? The team included a project manager and designer, along with a web developer. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The redesigns have greatly helped with my SEO, and my patients can view my sites on a variety of devices. How was project management arranged and how effective was it? It was highly effective and was accomplished through regular emails and occasional in-person meetings. What did you find most impressive about this company? efelle creative has quite a collaborative approach and provides great customer service. They also do a terrific job troubleshooting any issues I have when making updates to the site. Are there any areas where they can improve? No, I can’ think of any. --- #### Web Design & SEO for Construction Company **The Project** - Services: Other Digital Marketing - Project size: $10,000 to $49,999 - Project length: Apr. - Oct. 2018 **Project Summary**: efelle creative designed, developed, and launched a website that was easy to manage and expand. They also assisted with several SEO and PPC campaigns.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, City Seamless Rain Gutter - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 21, 2018 **Feedback Summary**: After launching the new website, the company reduced monthly advertising costs by $2,000-$14,000 and cut costs per lead in half. efelle creative set a flexible schedule and fixed problems immediately, even late at night. Their team was highly knowledgeable, talented, and responsive.  ""We've tried multiple firms and feel extremely lucky to have found efelle creative." " **BACKGROUND** Please describe your company and your position there. I'm the founder of a mid-sized construction company.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We hired efelle creative to design a website that allowed us to easily expand and contract. Since we work in five states, our markets fluctuate tremendously. We needed a website that we could manage ourselves. What were your goals for this project? Our goal was simple: to build a website that stood out and performed properly in terms of SEO and PPC. **SOLUTION** How did you select this vendor? A person we met through Upwork recommended efelle creative. Describe the scope of their work in detail. Since our company is unique, we met with them to describe our business and industry. We came up with design ideas and they offered their suggestions.  Then we designed the home page. They gave us an image we could scroll through and look at. The process was simple, and they nailed it the first time. Later, we placed content into a spreadsheet. They designed more pages and helped us hone our PPC strategy. There was still a lot of work to do after we launched the site. However, we can complete tasks like adding service areas and changing content. I love that I control our website. I don't enjoy computer work, but I like trying new marketing tactics and changing the way our site looks. What was the team composition? Our account manager led the team through the design process. Once we launched the site, she turned us over to a team member who helped us with PPC and SEO. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Before we hired efelle creative, we spent $20,000-$30,000 on advertising each month. We didn't track that spending well, since about $20,000 went toward traditional print magazines. We've since stopped using those magazines in almost all our markets and cut our monthly advertising cost to $16,000-$18,000. We haven't seen a dip in sales but have noted an increase in profitability. Our cost per lead has probably halved. The metrics on our PPC campaign are excellent, and far better than what we had achieved before. How effective was the workflow between your team and theirs? The workflow between our teams was good. Since we're a small business, we couldn't dedicate much time to this project. efelle creative gave us time when we needed it.  They always kept their appointments, responded to feedback, and took our issues seriously. Late on a Friday night, I noticed that our PPC wasn't running. They fixed it that night, not Monday or Tuesday when they got back to the office. What did you find most impressive about this company? I most enjoyed watching the website come together and seeing how impressive it looks. There were no surprises in the final product because we communicated so much. They have a great team and system. We've tried multiple firms and feel extremely lucky to have found efelle creative. We've told literally everyone about them. Are there any areas for improvement? I struggled to fill out the content spreadsheet, but I hate learning new computer tasks. --- #### Interface Redesign for Audio Component Shop **The Project** - Services: Web Design - Project size: $10,000 to $49,999 - Project length: Jan. - July 2015 **Project Summary**: Using a finalized e-commerce platform as a foundation, efelle creative revamped the frontend UI design. They found a compatible redesign solution to maximize the new look and feel within a strict budget. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Hairball Audio - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2018 **Feedback Summary**: Spirited and innovative, efelle creative brainstormed cutting-edge designs. After close collaboration, they seamlessly incorporated feedback to bring the concept to life. The new site sparked enthusiastic feedback about its ease of use and aesthetic quality from internal staff and end users alike.  "“The staff at efelle creative is full of energy and very creative-minded.” " **BACKGROUND** Please describe your company and your position there. I am the owner of Hairball Audio, a pro audio design and manufacturing shop located in Seattle, WA. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We hired efelle creative to re-design our website. What were your goals for this project? Our overarching objective was to modernize the site’s design and interface while maintaining our existing e-commerce backend. **SOLUTION** How did you select this vendor? I conducted an extensive web search and emailed several companies I found through this process.  Describe the project in detail. During our first meeting with efelle creative, we reviewed web designs we liked and highlighted features and functions our site needed to include. We met with developers to discuss how we could create a new interface that worked with our e-commerce solution. Our budget was insufficient for a full e-commerce redesign. The team presented us with design mock-ups. After selecting our favorite ones, we made our desired adjustments. We stayed connected with the team throughout the design phase, testing process, and launch. What was the team composition? We worked with a wonderful project manager, two designers, and a developer from efelle creative. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Immediately after the launch, our customers indicated that the new site is stunning and effortless to navigate. Internally, we’ve found the platform easy to update and maintain. How effective was the workflow between your team and theirs? The team was very responsive and easy to work with, which led to a great workflow. What did you find most impressive about this company? The staff at efelle creative is full of energy and very creative-minded. No matter what we threw their way, they handled the challenge well and solved it beyond our expectations. Are there any areas for improvement? We fell a little off the timeline. --- #### Website Makeover for Electrical Contractor **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June - Oct. 2013 **Project Summary**: efelle creative revamped a website, introducing expanded customer engagement capabilities via email and opening the door to augmented metrics and user analysis. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Technology Manager, Sequoyah Electric - Industry: Utilities - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2018 **Feedback Summary**: The brand grew regionally, and possible investors gained a better understanding of its history and experience. efelle creative ensured an on-time delivery and deep cooperation with an established project management tool. They stuck to initial cost estimates and displayed constant professionalism. ""They provided us with a scope of work and the cost to complete it, and they met their goals."  " **BACKGROUND** Please describe your company and your position there. I’m the technology manager for Sequoyah Electric, an electrical contractor. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We needed someone to make over our website. What were your goals for this project? We wanted a modern website that would work on any browser and display a standardized view on any device. **SOLUTION** How did you select this vendor? I interviewed a number of website development companies and interviewed numerous resources about their projects. After meeting with efelle, I determined that they’d deliver a solution that would enable us to make updates and changes to our website via an online portal they provide. Can you go into detail about the services they provided and the scope of the project? efelle empowered us to retrieve metrics detailing who visited our site and distribute emails to keep our customers informed about new business opportunities. What was the team composition? We worked with a project manager and an implementation director. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The website enhanced our brand throughout the pacific northwest, and the site’s style and format give potential business partners an excellent history of our projects. How was project management arranged and how effective was it? efelle's project manager utilized Basecamp to collaborate, which kept our team on schedule and enabled us to provide real-time feedback and recommendations. I’m not aware of the size of their team, but we met with the project manager and implementation director on a regular basis to ensure that our website was designed the way we wanted, and implemented on time and on budget. What did you find most impressive about this company? Their professionalism and results stood out to us. Are there any areas where they can improve? No, not that I can think of. They provided us with a scope of work and the cost to complete it, and they met their goals. --- #### Website Upgrade for Men's Clothing Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June 2017 - Jan. 2018 **Project Summary**: efelle creative redeveloped website on a new hosting platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Men's Apparel Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Sep 19, 2018 **Feedback Summary**: The new site is lauded for its visual appearance. efelle creative is personally dedicated to every client they take on; they work outside of standard business hours and work through delays so as not to endanger an on-time delivery. Their industry-recognized expertise and drive set them apart. ""efelle is a well-respected organization that creates a great product."  " **BACKGROUND** Please describe your company and your position there. I’m a co-founder of a men’s premium athletic brand. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire efelle creative? We needed someone to redevelop and upgrade our website. What were your goals for this project? We wanted a visually compelling, functional website for our products and guests. **SOLUTION** How did you select this vendor? We used efelle creative to design our initial website in 2013 and we’ve had them under contract for maintenance since then. We vetted several web development companies in Seattle and efelle was the most responsive and understanding of our needs. Can you go into detail about the services they provided and the scope of the project? They upgraded our website and moved it to a new platform. What was the team composition? We worked with a project manager and a team of developers. The founder was also involved in the initial stages. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? We receive regular compliments on our website’s look and feel. How was project management arranged and how effective was it? Like the original development in 2013, we worked with a project manager and a dedicated team. The project took longer than expected, which is the case with all web development and IT projects, but the results are solid and meet our expectations. The founder himself worked weekends, in the beginning, to ensure that our relaunch was successful. What did you find most impressive about this company? efelle is a well-respected organization that creates a great product. They’re personable and enthusiastic about their clients. Are there any areas where they can improve? It can be frustrating at times to make what, from the client's perspective, appear to be simple changes, because of the layers of personnel on the team, but there’s a reason it's structured the way it is.  --- #### Web Redesign for Medical Supplies Company **The Project** - Services: Web Design - Project size: Less than $10,000 - Project length: January 2026 **Project Summary**: efelle creative provided web redesign services for a medical supplies company. The team redesigned the client's product pages and handled all elements, including creative, coding, testing, and implementation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, American Hospital Supply - Industry: Medical - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 2, 2026 **Feedback Summary**: efelle creative's redesign resulted in increased conversion rates for the client. The team was creative, reliable, fast, and effective, and communicated effectively via email and messaging apps throughout the engagement. Moreover, efelle creative's teamwork was a hallmark of their performance. This review is an update by the client company. The original content is located below the new review. ""efelle creatives teamwork was impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the owner of American Hospital Supply. We provide high-quality medical supplies, offering expert knowledge, timely shipments, and superior customer support. We’re also certified as a California DGS Small Business Enterprise. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with efelle creative?We needed help achieving our vision to improve our product pages. **SOLUTION** What was the scope of their involvement?efelle creative provided a technical webpage redesign. They handled all the elements, including creative, coding, testing, and implementation.What is the team composition?We worked with 2–5 teammates from efelle creative.How did you come to work with efelle creative?They were referred to me. We chose them because their pricing fit our budget, and they offered good value for the cost.How much have you invested with them?We spent less than $10,000.What is the status of this engagement?We worked together in January 2026. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?We saw an increase in our conversion rate after the redesign.How did efelle creative perform from a project management standpoint?efelle creative was creative, reliable, fast, and effective. We communicated via email and messaging apps.What did you find most impressive about them?efelle creative’s teamwork was impressive.Are there any areas they could improve?No, there weren’t any. **UPDATED REVIEW** This review was published on April 18, 2023BrianOwner, Medical Device CompanyManufacturingSanta Monica, California1-10Jan 2023 - Feb 2023Less than $10,000VerifiedProject summaryA medical devices company hired efelle creative to provide UI/UX design. Using design apps and Adobe Suite, they helped the client get a cleaner look for their website regarding colors and fonts.Feedback summaryThe client was delighted with efelle creative's work, which met their expectations. efelle creative led a responsive, punctual, and diligent process, ensuring a solid project management experience. The client also praised their ability to listen to their needs and deliver accordingly.BACKGROUNDIntroduce your business and what you do there.I’m the owner of a medical device company.OPPORTUNITY / CHALLENGEWhat challenges were you trying to address with efelle creative?We needed help with web design services to improve user functionality.SOLUTIONWhat was the scope of their involvement?efelle creative helped us design our website's UI/UX design to give it a cleaner look. We gave them our brand guidelines, color schemes, and font preferences to jumpstart the project. Regarding technologies, they used design apps and Adobe Suite.What was the team composition? We worked with three members of efelle creative’s team, including Marc (E-Commerce Specialist) and Doug (Director of Agency Operations).How did you come to work with efelle creative?Someone referred efelle creative to us.How much have you invested with them?We spent less than $5,000 with them.What is the status of this engagement?We worked together from January 2023–February 2023.RESULTS & FEEDBACKWhat evidence can you share that demonstrates the impact of the engagement?efelle creative met our expectations, and we’re happy with what they did. We also noticed a large increase in our users and conversion rates.How did efelle creative perform from a project management standpoint?efelle creative delivered everything on time and within budget. Regarding communication, Marc was extremely diligent and responsive and provided constant follow-up to our requests, even after they completed the project without extra charge. Everything about their work was fast, efficient, and high quality.What did you find most impressive about them?efelle creative was one of the best groups we had worked with Are there any areas they could improve?I didn’t think there was anything they could improve on. Do you have any advice for potential customers?I recommend people working with efelle creative. In addition, make the most of the initial kick-off calls by explaining to them what you’re looking for in your brand. Don’t be afraid to share your detailed visions because they’ll listen.STAR RATINGSOverall rating: 5.0Quality: 5.0Cost: 5.0Schedule: 5.0Willing to refer: 5.0 --- #### Web Development for Luxury Residential Homes Builder **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2022 - Mar. 2024 **Project Summary**: efelle creative redesigned and rebuilt a website for a luxury residential homes builder. The team created a custom CMS, developed portfolio galleries, and integrated contact forms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, American Classic Homes - Industry: Construction - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Sep 10, 2025 **Feedback Summary**: The new website became the client's most effective sales tool, and they've received unsolicited compliments on its load time. efelle creative provided a clear timeline, hit every major milestone on schedule, and communicated proactively. The team addressed feedback quickly, pleasing the client. ""It felt like a true partnership."" **BACKGROUND** Please describe your company and position.I am the Manager of American Classic HomesDescribe what your company does in a single sentence.American Classic Homes builds custom luxury residential homes in the Puget Sound region, focusing on quality craftsmanship and personalized service. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?We needed a digital flagship that could do two things simultaneously: instantly immerse potential clients in the beauty and detail of our finished projects with stunning visuals, while also providing a seamless, fast user experience that wouldn't frustrate them with slow load times. It was a challenge of balancing high-end aesthetics with high-performance functionality. **SOLUTION** How did you find efelle creative?Online SearchOtherWhy did you select efelle creative over others?Great culture fitGood value for costCompany values alignedOtherHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.They began with a deep-dive strategy session to understand our brand ethos and target clientele. The scope included a complete redesign and rebuild on a modern, robust platform. The key deliverables were: A custom-designed website with a sophisticated, clean aesthetic that reflects our brand of luxury and craftsmanship. A high-performance development approach, ensuring the site loads quickly despite being image and video-heavy. A comprehensive, easy-to-use Content Management System (CMS) that allows our non-technical marketing manager to update project galleries, add new finished homes, publish blog posts, and edit text without needing to call a developer. Specialized portfolio galleries with filtering capabilities (e.g., by style, location, square footage) so potential clients can easily find homes that resonate with their vision. Seamless integration of our existing contact forms and a backend that ensures leads are delivered instantly and reliably to our sales team.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The new website has become our most effective sales tool. While we don't share specific conversion percentages, the quality of leads has dramatically improved. We now regularly receive inquiries that begin with, "I spent an hour on your website and I knew I had to call you." The load time is so fast that we've received unsolicited compliments on it, which is something you never hear about a website. Furthermore, our team updates the site weekly with new progress photos. The ease of the CMS has empowered us to keep our content fresh and engaging, which has significantly increased our repeat traffic and time spent on site.Describe their project management. Did they deliver items on time? How did they respond to your needs?They provided a clear timeline at the outset and hit every major milestone on schedule. Communication was proactive; we never had to chase them for updates. Their response to our needs was fantastic. For example, during the design phase, we felt the initial layout for the project gallery was a bit cluttered. We raised this on a Tuesday, and by Thursday morning, we had two new mockups to review that perfectly addressed our concern. They treated our feedback as a crucial part of the process, not an inconvenienceWhat was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?hey didn't just hear "we need a fast website"; they understood that "fast" was critical to keeping an affluent, time-conscious client engaged. They pre-optimized every image and wrote clean code to ensure speed was baked in, not an afterthought. Furthermore, the training they provided on the CMS wasn't just a generic tutorial. They took the time to create a custom guide based on exactly how we would use it, which made our team confident and self-sufficient from day one. It felt like a true partnership.Are there any areas for improvement or something efelle creative could have done differently?This is a difficult question because the process was so smooth. If I were to offer one minor suggestion, it would be to provide even more examples of "best practices" for the content we upload ourselves early on. For instance, a quick cheat-sheet on ideal image dimensions and file sizes for the portfolio to ensure everything we add ourselves remains optimized for that incredible speed. That said, the efelle team has been incredibly responsive whenever we've had questions post-launch, so this was a very small item in an otherwise flawless experience. We are already discussing phase two with them. --- #### Web Rebuild for Law Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: July 2022 - Nov. 2024 **Project Summary**: efelle creative was hired to rebuild a website for a law firm from scratch. The team created a new layout, implemented a CMS, and improved the site's load time and user-friendliness. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Sales & Marketing, Law Offices of Stephen M. Hansen - Industry: Legal - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Aug 27, 2025 **Feedback Summary**: After launching the new website, the client saw an improvement in the quality of initial queries and fostered trust with customers. efelle creative delivered on time and went the extra mile to meet the client's needs. The team's experience and industry knowledge were vital to the project's success. ""They thought like a legal client, not just a generic website designer."" **BACKGROUND** Please describe your company and position.I am the VP of Sales and Marketing of Law Offices of Stephen M. HansenDescribe what your company does in a single sentence.The Law Offices of Stephen M. Hansen is a legal practice, presumably led by attorney Stephen M. Hansen, that provides legal services and representation to clients. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?My website is frequently the initial point of contact for prospective customers as a solo practitioner, and our outdated website wasn't helping us in any way—it was hard to use and looked outdated. Creating a website that immediately communicated the same degree of professionalism, knowledge, and trust that I aim for in my one-on-one client appointments was my main objective. From the first click, I had to persuade prospective clients—many of whom were in tense legal situations that they were in good hands. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?High ratingsGreat culture fitCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Our website was completely rebuilt from the ground up by efelle.  The scope was extensive: after reviewing our previous website to find flaws, they created a fresh, contemporary layout with a refined, serene style appropriate for the legal industry.  A major technical overhaul to achieve faster load times, a content management system that enables me to easily update my blog with legal insights without calling for technical help, and a new, user-friendly site structure that makes it simple for visitors to find information about my practice areas and background were among the main deliverables. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The new website has developed into a potent instrument for fostering trust.  The quality of initial queries has really improved, and new consumers frequently comment on how useful and transparent the website was when they decided to get in touch with me. A number of them notably express how simple it was to locate my contact details and comprehend how I handle their particular issue.  Clients have also attested to the quicker load times, stating that they could easily access a page on their phone while waiting for a meeting or in their car.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project was handled with ease and consideration for my hectic schedule.  Everything from the first concept mockups to the final launch was completed on schedule by Efelle.  They responded to my needs in an outstanding manner.  Once, late on a Tuesday night, I remember sending a frantic email to change the location of a call-to-action button that I believed was being overlooked.  By 10 AM the following day, my project manager had given me a personal call outlining the solution and a revised prototype.  I felt like they were my sole project.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?efelle natural grasp of the particular requirements of a legal firm was what impressed me the most.  They thought like a legal client, not just a generic website designer.  For instance, they proactively recommended a special, noticeable area for client endorsements, understanding that social evidence is important when a person is selecting a lawyer.  This was a very useful strategic idea.Are there any areas for improvement or something efelle creative could have done differently?Finding a defect in the method is challenging.  A quick, easy "post-launch" guide a one-page cheat sheet on the top three things to change in the CMS and who to contact for what would be my one recommendation.  Even though they provided an excellent explanation, a brief reference sheet would have been helpful amid the chaos of establishing a new website. --- #### Website Overhaul for Court Reporting & Video Agency **The Project** - Services: UX/UI Design, Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2022 - Aug. 2023 **Project Summary**: efelle creative overhauled the website for a court reporting and video agency. They designed the UI/UX, created a user-friendly location directory, and integrated a CMS for pushing basic content updates. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Employee, YOM Reporting - Industry: Legal - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Aug 27, 2025 **Feedback Summary**: efelle creative helped the client drop the number of straightforward information calls to their front desk and receive positive feedback about the site's professional look and user-friendliness. The team managed the project efficiently, delivered on time, and responded promptly to the firm's needs. ""They offered a content organizing plan during one of our early calls that we hadn't thought about."" **BACKGROUND** Please describe your company and position.I am the Employee of YOM ReportingDescribe what your company does in a single sentence.Yamaguchi Obien Mangio is a full-service court reporting and video agency focused on client solutions – in the Northwest and throughout the United States. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?Our particular objectives were to establish a contemporary, polished online presence that inspired trust in lawyers and legal experts, and—above all—to make sure that our long list of services and office locations were extremely simple for prospective clients to locate and comprehend, whether they were using a desktop computer at their workplace or a phone on their way to a deposition. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?High ratingsGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of efelle was extensive. In order to comprehend our distinct position in the legal market, they started with a thorough strategy session. A fully customized website makeover with an emphasis on user experience (UX) was one of the main deliverables, guaranteeing simple access to our services, which include court reporting, video conferencing, and transcription. For our nationwide coverage, they created a reliable, user-friendly location directory and used a simple, mobile-responsive design that looks great on all screens. Our team can make basic text updates without calling for assistance thanks to the content management system that underpins the entire platform. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Based on our initial thoughts, the new website has changed everything. We almost immediately started getting unsolicited praise about how professional and user-friendly the website is from customers and even rival businesses. Since clients can now readily discover deposition prices, service explanations, and contact information for individual reporters directly on the website, we've noticed a significant drop in the number of straightforward informational calls to our front desk. Our team is now able to concentrate on more intricate client demands because of this.Describe their project management. Did they deliver items on time? How did they respond to your needs?efelle did an excellent job managing the project. At the kickoff, they set a clear roadmap and followed it, delivering milestones like the first design mockups and development drafts on schedule. The finest thing was how they responded to our needs. For instance, we discovered during the evaluation stage that we needed to emphasize our video services more effectively. Rather than handling it as a laborious change order, their team delivered a number of sophisticated answers in a single day and smoothly included our suggestions into the subsequent build.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?efelle capacity to function as a strategic partner rather than merely a vendor was what really made them stand out.  They spent time getting to know the ins and outs of the court reporting business.  They offered a content organizing plan during one of our early calls that we hadn't thought about, and it successfully made it easier for us to showcase our intricate range of services.  They obviously cared more for our success than merely establishing a website.Are there any areas for improvement or something efelle creative could have done differently?This is a challenging question because everything went so smoothly.  More strategic brainstorming sessions would be my recommendation if I had to make one.  Although we are quite happy with the finished result, the ones we had were extremely valuable, and early or additional sessions might have unlocked even more fantastic ideas. --- #### Website Revamp for Telemedicine Provider **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: June 2015 - Aug. 2017 **Project Summary**: efelle creative revamped the website of a telemedicine provider. They designed a contemporary layout, created an intuitive navigation, integrated an easy-to-use CMS, and added the requested features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former President & CEO, Carena, Inc - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review **The Review** — Aug 26, 2025 **Feedback Summary**: efelle creative delivered an on-brand, easy-to-use website that enabled the client to update resources and materials quickly, significantly improving operations. The website also conveyed the client's professionalism and made it easier for patients to learn about and access their services. ""They stood out for their unique combination of technical proficiency, design sensitivity, and strategic thought."" **BACKGROUND** Please describe your company and position.I am the Former President & CEO of Carena, IncDescribe what your company does in a single sentence.Carena, Inc. is a Seattle-based telemedicine provider that designs, staffs, and operates virtual clinics enabling health systems to offer on-demand, 24/7 medical care via phone, secure video, or house calls **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?In addition to communicating our mission, we wanted to make the website easy for patients to use and comprehend. Our main goal was to have efelle assist us in reconsidering our online patient interactions and making sure that our brand felt as up to date and trustworthy as the treatment we offer. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?Great culture fitGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.A complete redesign and redevelopment of the website was part of the scope of work.  Among the main deliverables were: A simple, contemporary layout that made difficult medical procedures seem manageable. Intuitive navigation that made it easy for partners, patients, and healthcare professionals to find what they were looking for. Our internal team was able to maintain the site more independently thanks to a content management system that was easy to use. Integrated features that draw attention to partner information, virtual care alternatives, and patient resources without overpowering users. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The final result was revolutionary.  The new CarenaMD website is significantly more on-brand, more streamlined, and easier to use.  Our healthcare partners see us represented in a manner that reflects the professionalism of our work, and our patients now have an easier method to find out about and utilize our services.  Our team can now swiftly update resources and material internally thanks to the new backend tools, which has greatly improved operations.Describe their project management. Did they deliver items on time? How did they respond to your needs?Efelle was exceptional from the perspective of project management.  They used project management tools that made it simple for us to monitor their progress and communicated in a straightforward and consistent manner.  They were prompt and helpful in their responses to our comments and modifications, frequently providing better options that we hadn't thought about.  Even when we made last-minute changes, they handled them politely and without losing steam. They also respected deadlines.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Efelle's ability to combine creative design with pragmatic healthcare requirements was what most struck us about them.  Efelle has a thorough understanding of the subtleties of establishing trust in a healthcare setting, although many companies can make a site appear beautiful.  They stood out for their unique combination of technical proficiency, design sensitivity, and strategic thought.Are there any areas for improvement or something efelle creative could have done differently?The only thing we would change is that we wish we had included them sooner.  We now recognize how much their strategic advice may have impacted our communication and content initiatives in addition to the website construction. --- #### E-Commerce Site Dev for Specialty Food Importer **The Project** - Services: E-Commerce Development, Web Development - Project size: $10,000 to $49,999 - Project length: Mar. 2023 - Apr. 2024 **Project Summary**: efelle creative redesigned a specialty food importer's e-commerce site. They reorganized the product catalog, added custom features for bulk ordering, optimized the site for mobile, and integrated a backend. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Elki Corporation - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Aug 21, 2025 **Feedback Summary**: efelle creative delivered a beautiful, high-performing storefront, resulting in increased conversions. End clients praised the site's ease of use, while retailers noted time savings from the streamlined bulk ordering process. The site also made managing and updating content easier for the client. ""They created a site that feels warm, premium, and approachable at the same time."" **BACKGROUND** Please describe your company and position.I am the CEO of Elki CorporationDescribe what your company does in a single sentence.Elki Corporation is a gourmet and specialty food importer and wholesaler based in Everett, Washington, known for bringing high-quality jams, preserves, crackers, and Scandinavian delicacies to retailers across the United States **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?We turned to efelle with the goal of creating a modern, engaging ecommerce storefront that would not only showcase our Scandinavian jams, spreads, crackers, and delicacies but also make it easy for retailers and customers to connect with us online. We wanted the new site to tell our brand story more effectively, highlight our product quality, and ultimately support growth in both wholesale and direct-to-consumer channels. **SOLUTION** How did you find efelle creative?Online SearchReferralWhy did you select efelle creative over others?High ratingsGreat culture fitReferred to meCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.What efelle delivered:Complete ecommerce redesign: A new, visually appealing storefront that highlights our products in a clean, modern way.Product catalog reorganization: Improved navigation and categorization so customers can quickly find jams, crackers, and other gourmet items.Wholesale functionality: Custom features to better support bulk ordering and retailer account management.Mobile-responsive design: Ensuring the site looks and works beautifully across all devices, important for busy retailers.Content management system: A back-end that allows our team to update product listings, seasonal promotions, and news without relying on developers.Brand storytelling: Incorporating photography, product descriptions, and heritage elements to showcase ELKI’s Scandinavian roots and commitment to quality. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The new website has been transformative for us. Our ecommerce site for ELKI Corporation was overdue for a revamp. efelle creative designed a beautiful, high-performing storefront that helped boost our conversions right away. Customers frequently comment on how easy it is to browse, search, and place orders. Retailers have mentioned that the wholesale features save them time and make bulk ordering straightforward.From an internal perspective, the site has simplified our work. Adding new products or updating promotions is now a quick process instead of a technical challenge. The modern design also gives us confidence that our digital presence matches the quality of our products.Describe their project management. Did they deliver items on time? How did they respond to your needs?efelle’s team was organized, proactive, and respectful of our timelines. They communicated consistently, sent progress updates, and handled revisions promptly. Even small details like how product photos were displayed were carefully addressed. We always felt heard, and they were patient when our team needed extra time to provide feedback.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out the most was efelle’s ability to capture the essence of our brand. Translating the story of a specialty food importer into a digital experience isn’t simple, but they created a site that feels warm, premium, and approachable at the same time. They blended design and functionality seamlessly.Are there any areas for improvement or something efelle creative could have done differently?lf there’s one thing we would have appreciated, it would be even more guidance on long-term digital marketing strategies after launch. Still, the site they delivered provides a strong foundation, and their support team has been available whenever we needed extra help. --- #### Website Redesign & CMS Integration for Law Firm **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2017 - Feb. 2018 **Project Summary**: efelle creative redesigned a law firm's website to modernize its look and improve functionality. The team developed a streamlined navigation system, created attorney bio templates, and integrated a CMS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Word Processing Specialist, Short Cressman & Burgess - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Aug 20, 2025 **Feedback Summary**: The new website exceeded expectations, receiving positive feedback from clients for its intuitive design. efelle creative delivered on schedule, maintained open communication, and proactively shared progress updates. The team was responsive, caring, and professional, providing thoughtful solutions. ""They also demonstrated a unique ability to blend technical know-how with a strong eye for design."" **BACKGROUND** Please describe your company and position.I am the former Word Processing Specialist of Short Cressman & BurgessDescribe what your company does in a single sentence.Short Cressman & Burgess PLLC is a Seattle-based litigation firm founded over a century ago, offering expert legal representation in construction law, tribal government matters, commercial litigation, real estate, environmental and business law, and municipal and development-related cases **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?We needed efelle to help us achieve a balance between a modern, professional look and the accessibility that clients expect when seeking legal representation. Specifically, we wanted the site to highlight our diverse practice areas construction law, tribal government matters, real estate, environmental and business law without overwhelming visitors. It was also important that the site communicate credibility, be mobile-friendly, and allow our in-house team to make content updates easily. **SOLUTION** How did you find efelle creative?Online SearchReferralWhy did you select efelle creative over others?Good value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work included:A full redesign of our website with a modern, clean interface.Development of a streamlined navigation system that makes it easy for prospective clients to locate specific practice areas and attorney profiles.Creation of attorney bio templates that balance professionalism with personality, ensuring each lawyer’s expertise is highlighted consistently.Integration of a content management system that is user-friendly for our staff, making ongoing updates to practice pages and news content simple.Responsive design to ensure the site performs seamlessly on mobile devices, tablets, and desktops. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The finished website exceeded our expectations. The new site is not only visually appealing, but it is also far more functional for clients and easier for our staff to manage internally. Clients have commented on how intuitive the site feels, particularly when searching for attorneys or practice information. The streamlined layout reduces clutter, while the modern design reflects the professionalism and caliber of our firm.Describe their project management. Did they deliver items on time? How did they respond to your needs?They delivered work on schedule, kept communication open, and were proactive in sharing progress updates. If we raised a concern or asked for a revision, their team responded quickly and with thoughtful solutions. We never felt like just another project they treated us with the same level of care and professionalism that we strive to provide our clients.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?What stood out most about efelle was their ability to listen carefully and translate our firm’s personality into a digital presence. It’s not easy to capture the gravitas of a century-old law practice while keeping the site fresh and approachable, yet they struck that balance beautifully. They also demonstrated a unique ability to blend technical know-how with a strong eye for design, ensuring the site wasn’t just functional but visually distinctive.Are there any areas for improvement or something efelle creative could have done differently?It might be to provide even more guidance around ongoing SEO strategies post-launch. While they did an excellent job of setting the foundation, additional long-term support in that area could have been valuable. --- #### Web Development & Design for Construction Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Nov. 2024 - Mar. 2025 **Project Summary**: efelle creative overhauled a construction company's website. The team redeveloped the site and enhanced its copy and design. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, Construction Company - Industry: Construction - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 20, 2025 **Feedback Summary**: efelle creative successfully completed the project, meeting the client's expectations. The team was very responsive and on top of their deliverables. Furthermore, the client has found the team a pleasure to work with. Overall, the team's responsive and helpful approach was outstanding.  ""The team was very responsive and on top of deliverables."" **BACKGROUND** Please describe your company and position. I am the Marketing Manager of a construction company Describe what your company does in a single sentence.Civil Construction  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?Website **SOLUTION** How did you find efelle creative?Through Marketing ConsultantWhy did you select efelle creative over others?Referred to meHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Website overhaul  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Website fully redeveloped with better copy and design. Describe their project management. Did they deliver items on time? How did they respond to your needs?The team was very responsive and on top of deliverables. Jasmine especially was a pleasure to work with. What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Very responsive and helpful. Are there any areas for improvement or something efelle creative could have done differently?None.  --- #### PPC & SMM for Funeral Home **The Project** - Services: Pay Per Click, Social Media Marketing - Project size: Confidential - Project length: Jan. 2023 - Ongoing **Project Summary**: efelle creative spearheads the organic and paid SMM efforts of a funeral home. The team manages the client's social media platforms and Facebook ad campaigns. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Department Manager & Embalmer, Reid Funeral Home - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Jul 26, 2025 **Feedback Summary**: efelle creative's efforts have helped the client increase followers and boost brand awareness. The team manages the project well and provides weekly progress reports. They also demonstrate flexibility and a customer-centric approach. Moreover, they communicate through email and messaging apps. ""We're impressed with their flexibility and customer-centric approach."" **BACKGROUND** Please describe your company and position.I am the Department Manager of Embalmer at Reid Funeral HomeDescribe what your company does in a single sentence.Reid Funeral Home has been serving the North Florida-South Georgia area for over 60 years. Harry T. Reid Funeral Home believes in old fashioned service. Our staff is committed to providing quality assistance.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire efelle creative to accomplish?Social Media Marketing, Facebook Ads. **SOLUTION** How did you find efelle creative?Online SearchWhy did you select efelle creative over others?Pricing fit our budgetGood value for costCompany values alignedHow many teammates from efelle creative were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Weekly reported maintain of social media and ads from day one and ongoing. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increase of folllowers, more brand awareness on the market Describe their project management. Did they deliver items on time? How did they respond to your needs?Very Good.What was your primary form of communication with efelle creative?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We're impressed with their flexibility and customer-centric approach. Are there any areas for improvement or something efelle creative could have done differently?Reporting might be more detailed and provide more ideas for improvements.  --- ## Portfolio & Awards ### It's Skinny eCommerce Website It's Skinny (Pasta) went through a rebrand as they expanded their products beyond pasta, so they wanted a new eCommerce site that reflected that.  The site is built on BigCommerce, featuring bold colors, slick hover effects, and a very simple checkout process. ### National Nordic Museum Website In 2018 the National Nordic Museum moved into an iconic new building, and they wanted a new website that was equally as stunning.  For this site, we focused on that clean, simple Scandinavian design, and really let the visuals speak for themselves.  We integrated 3rd party apps for an events calendar and ticket purchases, as well as eCommerce capabilities for their Gift Shop.  This site was built on FusionCMS. ### Louisiana Crawfish eCommerce Louisiana Crawfish wanted an updated user experience, and a streamlined, scalable eCommerce capability.  We built this site on BigCommerce, and worked closely with 3rd Party plugins for complex shipping rules (who knew shipping live seafood across state lines could be such a hassle?!)  The end result is a beautiful, fun site that performs exceptionally well. ### Diono eCommerce Website Diono came to us needing an improved site  to show how well the products worked - in functionality, safety, and aesthetic. Diono’s products are a combination of innovation in terms of how their products work, as well as how seriously they take children’s safety, so the website needed to highlight both. The final design strikes a balance between fun and safety while maintaining a serious tone by bringing in human touch and highlighting the care put into developing and creating their products.  The backend of the site was just as important as nailing the aesthetic of the website. When deciding on eCommerce engines, based on the robust needs and the benefits of a Saas platform, we recommended a build on BigCommerce, with FusionCMS to manage non-eCommerce content.  Through FusionCMS we were able to create a beautiful custom design, along with building a strong base of organic SEO.  On BigCommerce, we were able to do a number of different eCommerce customizations to make sure the shopping experience would fit exactly to Diono’s needs.  Swatch image customizations Faceted search via custom fields  Image galleries switch out when swatch color is selected Multiple payment options for all types of customers and devices ### Avara Construction Designing and Developing a Brand-Building Website for a Construction Industry Leader Considered one of the top construction companies in the region, Redmond-based Avara Construction is all about building client success stories. Whether it's an interior improvement project or a ground-up, full-scale development venture, they share their clients' and partners' goals of building something great together. We knew at once our team was a strong fit to redesign Avara's website—after all, we share their values of innovative thinking and creating great work as a team. ### Ronix eCommerce Website As a water sports company, Ronix really wanted their website to include movement and action. Our main goals included: Adding hover features and movement to the pages to create an interactive experience Create a site that stood out from competitors in their industry Ronix has been a long-time client of efelle creative. We do redesigns for their site periodically and for this version, we used FusionCMS. It allowed for extremely customizable pages and even gave all the options for hover and movement that we wanted. We also incorporated third-party scripts like 3Kit to have 3D displays of the products and TryInteract for a product quiz finder. ### OBI Seafoods We love our seafood clients!  In fact, OBI Seafoods is a new site for a newly-formed merger between two of our existing clients- Ocean Beauty Seafoods, and Icicle Seafoods.  We wanted the site to feel like you're in Alaska, with its dark blue background and featured photography.  This site was built on our FusionCMS. ### Cordova eCommerce Website Cordova Outdoors wanted a new website in order to increase revenue. They were especially focused on creating a better user experience for their website visitors. Their previous website lacked the ability to tell their brand story and differentiate them from their competitors. We outlined the below goals for the website redesign: Improve the user experience of their website so that it’s easier for guest to make purchases Tell the Cordova story through design and copy on the site Differentiate Cordova Outdoors from their competitors For the Cordova Outdoors website, we used a combination of Fusion and BigCommerce. Fusion allows the client to easily update the content in their website to keep it fresh and seasonal, while BigCommerce allows the client to easily manage their products. Our design team also included hand-drawn elements on the site to convey the outdoor feel and the story behind the brand. ### Kinona eCommerce eCommerce Website Design and Development for New Ladies Golfwear Brand KINONA founders Tami and Dianne started their business out of frustration with the women’s golf apparel industry—they didn’t see a reason why women’s golf wear had to be consistently unflattering and unstylish. They were tired of the basic polo/bermuda short uniform and struck out to do something about it. They came to us in late 2017 looking for an ecommerce website that could launch their first ever line of attractive, funky, form-flattering women’s golf clothing. We were stoked to be a part of this project. ### John Buchan Custom Homes Website for Custom Home Builder John Buchan Custom Homes have been a trusted home builder in Seattle and the surrounding area since 1961; that means more than 56 years of experience! Buchan builds for longevity and believes that the worth of a home is more than just the sum of its parts, but the way that it contains and shapes a family’s lifestyle. From the design to the acquisition of materials, to the interior and outdoor design, Buchan homes is trusted to do it all in-house. Each and every home builder has a different process for their homes, and for Buchan Homes, every part of the process is done in-house, under one (well designed) roof. They needed a website that could do the same for them. As part of our fusionCMS system, we have a BuilderFusion Module that is custom made for homebuilder management in that it is SEO optimized as well as ease of use for both the builder updating homes and the user searching through them. Our system allows for storage in sections of communities, through different floor plans, and through pricing. And for Buchan, they can easily change the availability of homes with the click of a button. ### Rosanna Inc. eCommerce Website Custom redesign for eCommerce website  Rosanna Inc. came to efelle to create a fun site that shows off their product and lets people view their collections on an organized and responsive platform. They wanted their desktop, mobile and tablet users to have an easy and enjoyable experience on their website. They also wanted other webmaster tools and data analytics to be incorporated into website management system. Using our content management system, FusionCMS, they were able to solve all of these issues and more. In addition, our eService module allows them to effortlessly manages all of their products and presents them in a beautiful fashion. Other awesome features include a locations module for product locating and a blog module for user interaction.  ### Christensen O'Connor Johnson Kindness PLLC Website Design and Development for Established Seattle Intellectual Property Law Firm With over 88 years of experience in the intellectual property legal sphere, the lawyers at COJK have earned a solid reputation for excellent work. They approached us looking for a sophisticated website that could properly showcase the depth of their expertise and company history. One goal of the homepage design was to immediately convey a sense of “innovation” to viewers—after all, innovation is one of the COJK team’s primary values. We opted for full-panel scrolling on the homepage which allowed us to deliver blocks of information to viewers in a modern, memorable way. Our designers pulled in the pear green from the logo to act as an accent color throughout the site. This hue is offset beautifully with the professional gray tones used as background and link colors. The Practice Areas homepage panel features attractive iconography that highlights the company’s specialties, while the Practice Areas overview page keeps things simple and highly navigable. Practice Area detail pages are intuitvely laid out and link off to relevant attorney detail pages. Bold blocks of white space are used in the main navigation menu and throughout the site as content block backgrounds—this judicious use of white space makes text areas attractive, modern, and easy to read. ### 3 Howls Distillery Local Feel, National Presence Clean lines, a black-and-gold palette, and easy navigation make for a website you can really sink your teeth into. Located in Seattle’s industrial SoDo neighborhood, the team at 3 Howls takes pride in staying true to their local roots as they expand nationwide. When they came to us looking for a website redesign, founder Will Maschmeier expressed the need to strike a balance between the local and national, leveraging the distillery’s unique Pacific Northwest roots while also appealing to a much larger audience. In addition to dually communicating the distillery’s local feel and national presence, our design team prioritized showcasing the character of the product, the bottles, and the 3 Howls team. 3 Howls' new site design features a dark palette with gold accents to match the sleek and edgy feeling of the brand. The matte colors and abstract strokes give the site an arcane vibe that expertly avoids coming off as “too Halloween,” all while reflecting the sophistication of the brand. ### Alaska Zipline Adventures There’s just no better way to experience Alaska than strapped to a harness traveling through the old growth forests feeling the mountain breeze on a zipline. With a passion for all things outdoors, Alaska Zipline Adventures is nestled in Alaska’s capital Juneau and run by a couple who are committed to creating a once in a lifetime experiences and everlasting memories of visitors' time in Alaska. Alaska Zipline came to us with some beautiful imagery featuring Alaska’s landscape. Our designers were able to create a layout that utilized this imagery to characterize the brand and lead the visitor to the booking system. This website was built with our custom content management system that allows modules to be customized for whatever needs may be there. The Alaska Zipline site used the Service Fusion Module to display and explain the different packages that they offer as well as the ability to book right through the website. Our custom module allows for ease of use for both the visitor and Alaska Zipline. They are also able to maintain a blog, send out newsletters, and display their testimonials through their website. ### Northwest Signs Northwest Sign & Design has been helping Seattle area businesses look sharp with architectural signage for over the last 20 years. They believe that great sign design is the first and most important step to a successful sign, and their experience in design and attention to customer needs allow them to create stunning signs that will attract the kind of attention every business wants. Design Needs For a company that stresses clean design and eye-pleasing aesthetics in their own projects, a stunning website is a must. Showcasing their past projects, as well as keeping an eye to what’s possible in the future were keys to this website redesign. Northwest also wanted ease-of-use with their site, allowing them to change images and content whenever they felt like the site needs a change. Our proprietary content management system, Fusion, allows the owner of the site to make these changes, as well as numerous other adjustments, in just a few minutes.   ### SODO Apparel eCommerce eCommerce Website Design for Seattle Sports Apparel Company  SODO Apparel is a premium men’s fitness wear company based out of Seattle, WA. They take pride in their unique fabrics that are blended for comfort, style, and performance. SODO has been a client of efelle creative for years; our teams decided to partner up again in 2017 to reboot SODO’s eCommerce website with a brand new design. In addition, we upgraded SODO’s eCommerce platform to BigCommerce to provide the SODO team with a powerful, scalable engine to drive their online store, improve their insight into customer behavior, and give them access to powerful conversion tools and abandoned cart recovery features. ### Taylor Shellfish Restaurant & eCommerce Website eCommerce Website for a Premiere Seattle Shellfish Company Taylor Shellfish Farms began generations ago with the current owner’s great great-grandfather discovering potential for quality shellfish to be cultivated in the Puget Sound. Today, the Taylor family remains committed to sourcing and selling quality seafood and are equally committed to their community, their employees, and the environment in which they work. Just as this business was passed down to them, they want to maintain the quality of the water and their work environment so the legacy can continue. As a long-time client, Taylor Shellfish returned to efelle in 2017 with the goal of improving their website’s ecommerce experience. We decided to take our award-winning design for their site and upgrade their ecommerce platform to BigCommerce. An efelle favorite, the TSF website opens on a calming masthead video that generates the feeling of floating serenely through the Puget Sound. Scrolling down, users immediately discover a “Shop Now” call to action followed by an invitation to “Come Visit Us.” Together, these calls to action meet the client’s objectives of marketing not only their online store, but their physical locations, as well. The Taylor Shellfish-run markets and oyster bars are, after all, staples in the Seattle culinary scene... https://www.seattlewebdesign.com/portfolio/project/taylor-shellfish-farms ### Kasala Furniture eCommerce Website eCommerce Website Design & Development for Modern Home Furnishings Company Kasala, a home furnishings company based out the Pacific Northwest, is brand new to the world of ecommerce. We were brought on board to design and develop online stores for both their main brand as well as their Outlet. In essence, we replicated each main site design and development item mentioned below for the Outlet, making some tweaks to the layout, font selection, and color story as needed. We also created spaces for Outlet-specific content, including its own dedicated blog and locations areas. One of Kasala’s primary directives for our team when we first sat down with them was to not only design and develop their online stores, but to also help them showcase their brick-and-mortar locations—after all, they may have taken some of their operations digital but they continue to take pride in serving customers as well offline as they do online. We were happy to accommodate this aim. By pairing the industry-leading ecommerce functionality of BigCommerce with the flexibility of our own content management system, FusionCMS, we were able to build the Kasala team a website that puts their products front and center while also making it easy for visitors to learn more about how to check out the goods in person. ### Rogers Towers Law As Florida’s largest law firm and a long history dating back to 1905, Rogers Towers is a household name in the legal world. The firm holds to maintaining the strong family ethic that has defined the firm over their century of work which is exemplified in the fact that several of the firm’s clients have been with Rogers Towers for more than 30 years, a testament to the firm’s stable environment. With such a long history and large credibility, Rogers Towers required a website that matched their professionalism, tradition, and commitment to their clients not only in Jacksonville, but all over. By managing their site through our law firm website content management system, LawFirmFusion, the firm is able to control and manage all their website content easily. This also allows for Rogers Towers to easily maintain their Staff Module, adding and editing the over 55 employees located at 5 offices throughout Jacksonville. They also utilize our built-in-SEO, which increases the visibility of service offerings throughout the web and allowing for future-clients to easily be guided to the website when they search on sites like Google. ### HCMP Law Firm Website From Target to the Seattle Mariners to Amazon and more, the law team at Hillis, Clark, Martin & Peterson has an impressive resume. HCMP use their unmatched industry knowledge to professionally advocate for and create lifelong partnerships with their clients. Their experience and professional approach—they're all about high service and low overhead—has earned them recognition from a variety of ranking organizations. Now they have a website that meets and matches their level of success. Built on our proprietary content management system, FusionCMS, the HCMP website is easy to update and accommodates user filtering of the team's impressive staff listings. HCMP can use FusionCMS to quickly update service information as well as lawyer news and recognitions. The HCMP website is also mobile responsive and UX friendly—current clients, potential clients, and prospective employees can navigate the site with ease on any type of device. ### Alaskan Leader Seafood Alaskan Leader is in the business of both longline fishing—”one hook, one fish”—and the harvesting and processing of quality seafood. Committed to building sustainable fishing practices off the Alaskan coast, Alaskan Leader is a premier business selling award-winning retail, commodity and food service products. ### BLRB Architects Website BLRB wanted a more modern, fresh look for the website redesign. Their main goals were: Create a website that better represents their firm Communicate their experience and authenticity through the site BLRB’s new website is on FusionCMS. It allows them to showcase their services, projects, and approach with a much more modern and custom design. It also made it easy for them to update their content as new case studies or news items become available that they want to share with their current or prospective clients. ### PeterPan Seafoods Website Originally known as P.E. Harris Co., which began canning salmon in Alaska in 1912, Peter Pan Seafood was incorporated in the State of Washington in March of 1950. They are well known in the seafood industry for utilizing highly-trained and knowledgeable professionals to produce quality seafood. Peter Pan Seafoods wanted to create a modernized web presence that conveys their high level of quality by highlighting their brand’s history, preparation, and commitment to quality. Another main goal for the website was to convey the career opportunities offered by Peter Pan Seafood, making the site both appealing to consumers of the products and prospective employees. They also utilize our eCatalog module to display and organize the wide variety of fish products they offer, from salmon caviar to king crab. This module allows for Peter Pan Seafoods to easily manage their products, adding new ones or editing existing ones. With a large production process - from fisherman to processing plants for distributing, they also utilize our Locations Module to allow users to view and contact the different facilities. ### BNBuilders Construction Leading Construction Company Website Design and Development Founded in Seattle in 2000 by two construction industry veterans, the team at BNBuilders have completed projects for companies in a wide range of industries—biotech, healthcare, education, and more. BNBuilders work creative problem solving and sustainable construction practices into every project and are considered one of the West Coast's preferred contractors. BNBuilders reached out to our team looking for a website equal to the quality of work in their own portfolio and we were happy to deliver. Website Design Inspiration To highlight BNBuilders’ roots and dominant presence in the PNW, our team's design opens on a full-screen homepage masthead image of downtown Seattle with a BNBuilders branded crane standing tall above the scene. Other masthead images throughout the site emphasize company culture shots and team photos—these not only grab the eye, they also convey the professionalism of the company and its entrepreneurial spirit. The logo’s rich red functions as the primary accent color throughout the site and is used as a hover filter for imagery as well as to underscore calls to action. This helps create a sense of brand consistency when moving from page to page in addition to adding visual interest. ### Cool Hand Gear eCommerce Site eCommerce Website Design and Development for Functional and Affordable Carry Gear Before Cool Hand Gear approached us about designing and developing an ecommerce website for their team, they operated primarily in the B2B space as a supplier of well-priced “unique, stylish, and functional everyday carry gear” to a variety of companies. Through our partnership, they now have an edgy, on-brand ecommerce website that allows them to extend their operations into the B2C sphere. As a company that’s been in the business for over two decades, it was important to carry the weight of CHG’s established brand into their new ecommerce venture. Built on our own proprietary content management system, FusionCMS, our homepage design almost jumps off the page; using dark, full-width, high-resolution imagery as a masthead area backdrop, our design immediately establishes a foundation for communicating what Cool Hand Gear is all about. A sans-serif structured font gives the website a clean, industrial feel and pops off the page. By incorporating large font sizes and orange and red accent text colors throughout the site, we allow the copy to act as a highly informative sidekick to the scene-stealing product photos. Eye-grabbing scroll animations are used throughout the website, infusing the design with a cutting-edge vibe that’s impossible to ignore. Animated hover effects and bursts of red punctuate call-to-action spaces, helping the CHG team convert users by enticing them to shop their products. ### Churchill’s Steakhouse Restaurant Website Redesign Restaurant Website Redesign Churchill’s Steakhouse has only been around since 2007, but in that time they have become one of the most notable steakhouses in the Pacific Northwest, serving the Spokane area. By launching a separate eCommerce website alongside a new landing page for their restaurant, Churchill’s is now selling online, allowing anyone in the U.S. to enjoy their renowned steaks. The Churchill's team wanted an eCommerce site to sell steaks and a landing page for their restaurant located in Spokane, WA. They also wanted their new website to be professional and representative of the experience that Churchill's Steakhouse provides for their dine-in customers to cater to the high-end target market. Through stunning visuals and a clean design, Churchill's eCommerce site accomplishes these goals while also reflective of the steakhouse's atmosphere.  ### KPFF Engineers Website Interactive Website Redesign & Logo for Global Engineering Firm  The KPFF website was skillfully engineered to be different, with background technology and complex programming that doesn’t exist on any other site.The result is a website that showcases thousands of projects with exceptional speed. FusionCMS also allows KPFF to manage and update all website content – from portfolio listings and images, to service details and profile information, and add or edit pages without coding experience. FusionCMS streamlines digital marketing efforts with a built-in newsletter system, blogging platform, and client relationship management database. ### Clise Properties Website Responsive Website Design and Development Looking for a company that understood and could interpret their vision and company values, coupled with stylish and modern design, led Clise to efelle. They wanted a site that represented their legacy and the history they have contributed to, while providing a nod to where they are going. efelle created a beautiful and dynamic design that marries the old and new, with historic details, local imagery and interactive details. Their masthead displays a stunning timelapse of a day in Seattle, representing growth and progress. However, it isn’t just a pretty face. Their site is driven by efelle’s powerful MyFusionCMS content management platform. Utilizing PropertyFusion, Clise is able to beautifully and automatically  and easily push updates to maintain their property listings. Additionally, they employ the use of efelle’s own Staff, Blog and Testimonials modules, which gives them the ability to drive change on their site seamlessly. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_web_design_company_ecommerce_united_states.svg) ### Industry Recognitions - 2022 Vega Gold for Mobile Design: LA Crawfish - 2022 Vega Gold for eCommerce Design: Fogo Charcoal - 2022 Vega Gold for Website Design: OBI Seafoods - #2148 on Inc 5000's Fastest-Growing List - #2157 on Inc 5000's Fastest-Growing List - #86 of 100 PSBJ Top Private Businesses in WA 2016 - #29 of 100 PSBJ Top Private Businesses in WA 2015 - Hermes Platinum Design Award: eCommerce (Elki) - #23 of 100 PSBJ Top Private Businesses in WA 2013 - Vega Gold for Web Design: Comprehensive Wealth Mgt - W3 Best In Show Web Design Award: XKGlow 2021 - BigCommerce Excellence in eCommerce Delivery Award - Vega Gold for Web Design: Humble Brands ## Key Clients - Design & Development for Zulilly ## Packages ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 49 - Overall Review Rating: 5.0 Last Updated: 2026-06-17T09:13:23Z ### Business Entity - Business Entity Name: Efelle Media, Inc. - Source: Washington Secretary of State - Jurisdiction of Formation: Washington - Date of Formation: December 30, 2005 - Status: Active - Last Updated: May 23, 2025 - ID: 603 081 510 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: May 23, 2025 ## Locations (1) ### Seattle, WA (Headquarters) - 901 5th Ave, Suite 1950 - Seattle, WA 98164 - United States - 31 - 40 employees - Phone: 2063844909 ## Connections - Brian Barkeley (American Hospital Supply LLC) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Anton Danylov (WideAccess) - Saliha Basri (XiloTech) ## Contact efelle creative [Send a message](https://clutch.co/profile/efelle-creative) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/203895/) - [Facebook](https://www.facebook.com/SeattleWebsiteDesign) - [X](https://twitter.com/seattlewebsites) - [Instagram](https://instagram.com/efellecreative)