efelle creative

BACKGROUND

Please describe your company and your position there.

I'm the Digital Marketing Manager for Hanalei Company, which is a DTC skincare company. Our products are made with Hawaiian botanicals and gentle enough for every skin type.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire efelle creative, and what were your goals?

Our Shopify site was invited by Amazon for a special Buy with Prime integration. efelle creative customized the look and feel of this integration on our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were highly recommended to us by Amazon.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a discovery call with the efelle team to discuss our goals for the integration. They provided several examples, mockups based on our selections, and then implemented everything seamlessly in less than a week.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the project manager, designer, and software developer. Everyone was professional, kind, and efficient.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers are using Buy with Prime as a checkout option. We're excited to see this program grow on our site.

Describe their project management style, including communication tools and timeliness.

Each team member communicated directly via email during their respective stage of the project. Project was completed to perfection within a very short period of time.

What did you find most impressive or unique about this company?

Their professionalism - it was such an easy and smooth process.

Are there any areas for improvement or something they could have done differently?

No, they're great at what they do.

BACKGROUND

Please describe your company and your position there.

I am a sole proprietor, focused on design, development, and manufacturing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire efelle creative?

As I looked to introduce a new product to market, efelle creative was hired to build a landing page that would be an initial engagement with potential costumers.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for a local agency with a solid track record of building captivating, scalable and fluid sites. Their past work reflected their experience.

Describe the project in detail and walk through the stages of the project.

We started with an initial product brief leading into a roundtable of ideas for the possible avenues we could take. The scope was narrowed based on efelle's experience and the intention of the brand launch.

How many resources from the vendor's team worked with you, and what were their positions?

There were 3 people directly involved with me. An account manager, product manager, and designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The page turned out great, unfortunately, the timing for the brand launch was delayed. Any metrics here would not be a true reflection of the project.

How effective was the workflow between your team and theirs?

The project flow was great — they communicated transparently and responded quickly throughout.

What did you find most impressive or unique about this company?

It was nice to know that the team I was working with had a firm grasp on all aspects of web dev and design. From the inner workings of the page through ecommerce.

Are there any areas for improvement or something they could have done differently?

There is nothing that I would change about this project.

BACKGROUND

Please describe your company and your position there.

I'm the product information and marketing manager at a bakery and donut equipment provider. My company has an extensive catalog of products. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire efelle creative?

Complete web site design with content management system.

What were your goals for this project?

Present our products in easily navigable system for customers to make an informed choice.

SOLUTION

How did you select efelle creative?

My company has worked productively with Efelle Creative since 2014.

Describe the project in detail.

Efelle Creative used its knowledge of my company's business to make a framework for approximately 20 corporate pages, 200 catalog pages, 100 resource pages, and 500 location pages.

What was the team composition?

Efelle Creative is a fairly large company with team members for every aspect of web site design and development. There was one manager to take care of regular communication but lines were open to all team members when needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our original web site created by Efelle coincided with a period of unprecedented sales growth. There were no significant complaints, and suggested improvements and updates were easily incorporated.

How effective was the workflow between your team and theirs?

Communication and workflow is always fast ,without exception.

What did you find most impressive about this company?

Everyone at Efelle Media is amazingly professional, competent, energetic and in complete command of their area of expertise. Also patient with clients, when needed!

Are there any areas for improvement?

No areas for improvement.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Dore Consulting Group, a legal marketing firm I founded.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire efelle creative?

I needed creative and website copy for my website.

What were your goals for this project?

I wanted a custom website that communicated my practice’s abilities clearly and provided a call to action to my customers.

SOLUTION

How did you select this vendor?

I’ve been in the professional service marketing industry for well over 20 years and have worked with their CEO on many website rebranding projects. We’re like family, so I knew the level of service I’d receive.

Can you go into detail about the services they provided and the scope of the project?

They created my website.

What was the team composition?

I was assigned a point person and worked with others she brought in based on my various needs.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I’ve received many compliments on my website ranging from its design to its ease of use. It’s been a great way to kick off my business and leverage my brand.

How was project management arranged and how effective was it?

It was excellent. They kept the project on task, and I was happy by how quickly I got my website up.

What did you find most impressive about this company?

The people at Efelle were great to work with and made customer service their top priority. Their team was responsive, focused on solving problems, and creative. They’re simply cool, fun people to work with.

Are there any areas where they can improve?

I can’t think of anything.