Dot IT

BACKGROUND

Please describe your company and your position there.

I am the Management Board Member at company providing a remote office services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dot IT?

I hired Dot IT to design a website for my company.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wrote to 4 web designing companies and Dot IT was the fastest to answer. I have sent an request for quotation on Sunday around 13:00 and 5 hours later I had an offer.

Describe the project in detail and walk through the stages of the project.

We had one videoconference to discuss our cooperation, I received 6 initial designs for the main page on the site. Once I chose a theme, they finalized the design in a week.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with CEO of the company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For my company to have own website is already a success, because we didn't have one. Now we are waiting for our business to grow, because more clients have possibility to hear about our services.

How effective was the workflow between your team and theirs?

The CEO was easy to communicate with and provided me with daily updates. At the beginning we communicated through e-mails but at the final stage we used WhatsApp. Website was delivered fast.

What did you find most impressive or unique about this company?

I appreciate that they were patient and thoughtful while I was changing content few times.

Are there any areas for improvement or something they could have done differently?

Services could be cheaper but delivery time was more important than price.

BACKGROUND

Please describe your company and your position there.

I am owner and manager of wonders dental care clinic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dot IT, and what were your goals?

we hired Dot IT to manage our website and manage all SEO services on the website aiming to increase our reach in Egypt and Gulf area.

SOLUTION

How did you select this vendor and what were the deciding factors?

we find them after doing basic internet search and selecting few companies that have strong portfolio. then after meeting we decided that Dot IT suits our work and shares the same passion and professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

they started with website analysis, competitor analysis and SEO analysis then they formulated a plan that included all the search keywords, needed articles and link generation

How many people from the vendor's team worked with you, and what were their positions?

there was one account manager who deals with me and share all the ideas to the team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we ranked on the 1st page within 3 months

Describe their project management style, including communication tools and timeliness.

they mostly use emails, whats app conversations and phone calls

What did you find most impressive or unique about this company?

Their professionalism and timeliness are impressive.

Are there any areas for improvement or something they could have done differently?

non