Doctor Multimedia

BACKGROUND

Please describe your company and your position there.

I’m the owner of a multidisciplinary medical office.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We brought on the team to design a new website and support our marketing efforts.

What were your goals for this project?

We wanted to revamp our platform with a modern, engaging design.

SOLUTION

How did you select this vendor?

We researched other options in the market and decided that Doctor Multimedia had the most relevant knowledge.

Describe the project and the services they provided in detail.

They built a website from the ground up, and it was operational within a few weeks.

What was the team composition?

We have one direct point of contact with the team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The team’s work has enhanced our online visibility.

How was project management arranged and how effective was it?

The team self-managed the entire project.

What did you find most impressive about this company?

They created a functioning website very quickly.

Are there any areas for improvement?

I can’t think of any areas where they could improve.

BACKGROUND

Please describe your company and your position there.

I’m the owner and veterinarian at a small animal clinic called Bay Regional Veterinary Hospital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

Our previous website was outdated, so Doctor Multimedia designed a new website that was viewable on both desktop and mobile devices.

What were your goals for this project?

Because we’re not located in a visible area, we needed to help our potential clients find our clinic. To do that, our goal was to build an online presence to further engage with our clients.

SOLUTION

How did you select this vendor?

We met with a representative from Doctor Multimedia at a veterinary conference and were impressed with what they had to offer.

Describe the project in detail.

The company designed our web and mobile site. Since then, they’ve continued to help us update our site’s content and pictures.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Now, new clients regularly find us through our website, and we’ve received positive feedback about our site from visitors.

How effective was the workflow between your team and theirs?

Their workflow is excellent. They are easy to contact, and we generally get an immediate response to any inquiry we might have. 

What did you find most impressive about this company?

They’re a great company to work with, and we’ve found their service to be outstanding. The owner himself responds to our messages, even during holidays.

Are there any areas for improvement?

There could be better communication amongst the staff about our preferences on pictures and themes when updating the website.

BACKGROUND

Please describe your company and your position there.

I am the director of Chiro Medical Care, a wellness-focused health care facility focused on neurology and chiropractic care, with an emphasis on posture and balance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We needed them to develop our company’s website and institute an online marketing initiative.

What were your goals for this project?

We wanted to increase our online presence and public awareness and attract new clients.

SOLUTION

How did you select this vendor?

They contacted me. I then compared them to the previous company we were using and chose them after many phone calls and online presentations.

Describe the project in detail.

They created a fresh, clean, and efficient website and developed and they implemented a plan to improve our search engine position to the first page of results.

What was the team composition?

We mostly communicated with the sales team, but we were in touch with the development team during the initial setup.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve recently been gaining 1-3 contacts per month, including marketers from unrelated companies.

How effective was the workflow between your team and theirs?

Their sales department followed up after the initial setup.

What did you find most impressive about this company?

They presented a comprehensive approach.

Are there any areas for improvement?

We wanted better communication with their implementation, design and development team to help us improve and add content to our website.

BACKGROUND

Please describe your company and your position there.

I’m the owner of two dental and vision offices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

I needed to design my web presence and social media pages.

What were your goals for this project?

I set out to make it easier for patients to find us and make an appointment.

SOLUTION

How did you select this vendor?

Their experience in my field was impressive.

Describe the project and the services they provided in detail.

The designed a single web page for me that covered both offices. They also designed my Facebook page and continue to post weekly to keep it active.

What was the team composition?

I communicate with one or two people through email. They take care of whatever I want.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I’m having to expand my business to accommodate the new patients that are coming in.

How was project management arranged and how effective was it?

They have quick turnaround and make suggestions and edits as needed and requested.

What did you find most impressive about this company?

They were quick to deliver results.

Are there any areas for improvement?

It took longer than I wanted to get my vision across. They seemed stuck on designing a site for a pediatric office, even though we see adults as well. 

BACKGROUND

Please describe your company and your position there.

I operate a veterinary hospital. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We hired them to build and maintain our website. 

What were your goals for this project?

We wanted the website to help bring in new clients. 

SOLUTION

How did you select this vendor?

We met them at a conference and liked their approach. 

Describe the project in detail.

Once we selected them, the process was fairly simple. They created our new website. 

What was the team composition?

They assigned a project manager to help us with the process and answer any questions. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within three months, they launched our website. Several visitors commented on how great it looked.

How effective was the workflow between your team and theirs?

We appreciated the smoothness of their workflow. 

What did you find most impressive about this company?

I was impressed by their knowledge and willingness to meet my needs.

Are there any areas for improvement?

No, they did a great job. 

BACKGROUND

Please describe your company and your position there.

I’m the owner a progressive, small animal hospital in Harlan, Iowa.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We relied on Doctor Multimedia to develop a new website with data analysis capabilities. Currently, they’ve transitioned into social media management, overseeing our Facebook and Instagram accounts.

What were your goals for this project?

Our goals were to increase traffic to our website and grow our social media presence.

SOLUTION

How did you select this vendor?

We discussed the project with them at the 2018 Veterinary Meeting and Expo (VME).

Describe the scope of their work in detail.

After designing and developing our website, Doctor Media has updated our social media accounts with posts specific to my profession.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They were excellent to work with, and the results have been good.

How effective was the workflow between your team and theirs?

Their workflow is very effective.

What did you find most impressive about this company?

They delivered on their promises.

Are there any areas for improvement?

No, not that I can recall.

BACKGROUND

Please describe your company and your position there.

I am the office manager at an animal hospital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

We hired Doctor Multimedia to host our website.

What were your goals for this project?

We wanted to grow and evolve our website with them.

SOLUTION

How did you select this vendor?

We interviewed and had discussions with multiple possible vendors.

Describe the project in detail.

They got our website up and running in no time at all, staying in touch every step of the way.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They met all our goals and continue to work with us.

How effective was the workflow between your team and theirs?

It is amazing. Anytime we need anything, they’re there to help.

What did you find most impressive about this company?

Their dedication is outstanding.

Are there any areas for improvement?

No, not that I’ve seen so far. We’ve enjoyed them and our website.

BACKGROUND

Please describe your company and your position there.

I’m the owner and CEO of Spine Pro Chiropractic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

Doctor Multimedia was hired to refresh my web presence, manage our social media accounts, and improve our overall digital image.

What were your goals for this project?

We wanted a cleaner and higher-ranking web page. We also wanted a smoother flow between social platforms and better user reporting.

SOLUTION

How did you select this vendor?

I ran into a kiosk at a trade show. After a brief presentation, I realized that I could get an excellent product at a great price.

Describe the scope of their work in detail.

Doctor Multimedia encompasses all aspects of a digital footprint and organizes them into a cohesive message.

What was the team composition?

The company manages everything internally. Phillip (Digital Marketing Consultant, Doctor Multimedia) was my sales person. I also work with a project lead.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I’ve seen a nice bump in rankings. Patients’ complaints have lessened with the streamlined and mobile-friendly platform.

How effective was the workflow between your team and theirs?

The workflow was effective. We had a few phone calls, and my team has a contact email. Upon request, things were accomplished within a day.

What did you find most impressive about this company?

I was impressed with the price for the quality. Their ongoing support is fair.

Are there any areas for improvement?

Doctor Multimedia could make a few suggestions and reach out regularly.

BACKGROUND

Please describe your company and your position there.

I own a podiatric practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

I hired them to make a website.

What were your goals for this project?

I wanted to have a better website and SEO, which would increase my web traffic.

SOLUTION

How did you select this vendor?

I met them at a medical convention.

Describe the project and the services they provided in detail.

Doctor Multimedia developed a new website for my practice. They continue to enhance its functionality.

What was the team composition?

I work with three developers from Doctor Multimedia.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website has helped attract more clients.

How was project management arranged and how effective was it?

They manage everything effectively.

What did you find most impressive about this company?

They are friendly and efficient.

Are there any areas for improvement?

Not really, I can't think of anything.

BACKGROUND

Please describe your company and your position there.

I own a periodontics clinic that has three branches.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Doctor Multimedia?

I hired them to help me with website design, SEO, and Google Ads management.

What were your goals for this project?

I wanted to improve my direct marketing efforts.

SOLUTION

How did you select this vendor?

I met Doctor Multimedia at a conference.

Describe the scope of their work in detail.

They are involved in all aspects of our digital marketing efforts.

What was the team composition?

We’re working with people who specialize in social media, Google Ads, and website design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been pleased with all of their efforts. Thanks to Doctor Multimedia, our sales have increased.

How effective was the workflow between your team and theirs?

They are highly responsive and always available.

What did you find most impressive about this company?

Their responsiveness is impressive.

Are there any areas for improvement?

It would be nice to have more analytical reports to show progress.