Mobile App Dev for Leadership Development Startup
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Mobile App Development
- $50,000 to $199,999
- July 2021 - Nov. 2022
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"What I found most impressive about DevTeamSpace is their ability to troubleshoot and resolve issues."
- Other industries
- Washington, District of Columbia
- 1-10 Employees
- Online Review
- Verified
DevTeamSpace created several iOS and Android-based mobile games to foster communication among the staff of a leadership development startup and increase engagement.
DevTeamSpace helped launch the mobile games and garner around 100 prospective clients. Feedback from users was generally positive, and internal stakeholders particularly praised the vendor's vast technical expertise, knowledge, and experience.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the co-founder of a startup that provides teamwork and leadership development to summer camp professionals and seasonal staff. Our focus is on co-creating community and connectivity, and one of the tools we use to accomplish this is through mobile games so that these camp folks can connect beyond the summertime when they are together in person..
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire DevTeamSpace, and what were your goals?
We had identified a need in the summer camp industry for staff, especially seasonal staff who only are together for 2-3 months during the summer, to connect prior to arriving at camp and after leaving camp as a way to increase engagement with each other and the organization. In turn, our goal for this project was to create a virtual camp environment with teamwork games that these staff could play together as a way to increase connectivity and build community.
SOLUTION
How did you select this vendor and what were the deciding factors?
Initially, we were pitching our idea to a startup accelerator program for seed funding and needed to provide documentation of how we would use the funding and what that would provide us in terms of our first steps toward launch. We reached out to several app development companies.
In particular, we found DevTeamSpace from their articles on mobile game design and development appearing in the search results. We had a Zoom call where they demonstrated their previous design works and mobile games they’ve done previously. Not only was DevTeamSpace the first to respond, they were the only ones to connect us with a chief officer and provide us with thorough, documented estimates.
This effort gave us the firepower we needed to secure seed funding and, as a result of our early success, we decided to continue working with DevTeamSpace. Their initial commitment to our project has proven to be consistent and indicative of how committed they are to our success.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
During this past year, we worked on a per-game basis. Each game took anywhere from 1-3 months to design and develop. We initially began with a web-based version for demonstrations to prospective customers. With that alone, we secured our first 10 client organizations. From there, we were able to build the first game for mobile app (iOS and Android) and begin pilot testing with our clients.
DevTeamSpace was incredibly attentive to all of the details, requests for changes and updates, and to our timelines. With success in the pilot testing, we moved on to build our second game. This was completed and released to our clients in under 2 months. Again, for this, DevTeamSpace was always on-call to support us with any changes we needed in response to client requests and additional pilot testing.
Over time, our confidence in their abilities to troubleshoot and deliver on the product only grew stronger. Our final step in the process was to overhaul the user interface so that all instructions for playing the game were included on-screen–via explainers and tutorial bubbles–in order to launch a new pilot with a prospective funding organization.
This step, maybe even more than the previous ones, required a lot of patience, testing, quick and specific changes, and clear two-way communication between us and DevTeamSpace. Ultimately, the final product is *exactly* as we had hoped and we are more prepared to scale, which is critical to our growth.
How many resources from the vendor's team worked with you, and what were their positions?
Initially, a project manager was assigned to be our main point of contact. Once the scope of the project was understood and the development work began, our communication also included a developer team lead. Both of these individuals have been incredibly responsive, responsible, and cooperative in designing the games.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Within 3 months we had a working web version of the first game, which allowed us to run demos for nearly 100 prospective clients. From those demos, we secured our first 10 clients. 4 months later we were live on mobile and running live demos at a conference, and less than 3 months after that we had launched our second game.
The feedback from our clients has been very positive and we are now running a pilot with a major funding organization as we look to scale. As co-founders of our startup, we are also very pleased with the deliverables and feel confident in what DevTeamSpace has helped us to create.
Note: Number of downloads and ratings not so relevant metrics for us because we operate on a B2B model rather than a public-facing B2C model.
Describe their project management style, including communication tools and timeliness.
The project manager and developer team lead are both very professional and prompt in their communication. They are very clear about expectations, timelines, challenges encountered, solutions, and deliverables.
We generally communicate with them via a private Slack channel they established for us and also have frequent virtual meetings in real-time so that we can efficiently align around decisions and next steps.
They are responsive and proactive in how they communicate to let us know how things are going and what support they need from us to ensure they provide the deliverables we expect.
What did you find most impressive or unique about this company?
In addition to their knowledge of game design and ability to be thought partners in developing our app, the beautiful and creative graphics they’ve created for us, and their agility as we continue to learn and integrate user feedback into the design process, what I found most impressive about DevTeamSpace is their ability to troubleshoot and resolve issues in an incredibly fast manner.
For example, we have audio communication capabilities built into the app (i.e., mic and speaker for team members to talk to each other while playing), and we had same very bad echo and feedback coming through at first. Within 36 hours they had tried multiple solutions and found one that completely resolved the issue. It was amazing and critical to our timeline of demonstrating the app for a prospective funder.
Are there any areas for improvement or something they could have done differently?
Early on in the project, the developer team lead assigned to our project was new to the position and figuring out his management style. I think more support for him early on would have helped, and he has continued to improve his skills in documentation, communication, setting clear expectations, and reporting on results.
RATINGS
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Quality
5.0Service & Deliverables
"They created an app that brings to life what we had envisioned!"
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Schedule
5.0On time / deadlines
"They're very agile and amenable to making meeting times work."
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Cost
5.0Value / within estimates
"Reasonable, competitive pricing that stayed within our budget."
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Willing to Refer
5.0NPS