DeviceBee Technologies

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Livhe, a new advertising platform and marketplace through which users interact with brands in a mobile augmented reality (AR) game.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

We hired DeviceBee Technologies to build our mobile app.   

SOLUTION

What was the scope of their involvement?

DeviceBee Technologies built our mobile app from scratch. They developed the app’s UI, functionalities, and features, including a map with augmented reality (AR) elements. The team also built the backend, which controls prizes and generates reports.

What is the team composition?

We work with a project manager.

How did you come to work with DeviceBee Technologies?

A friend referred me to DeviceBee Technologies.  I met with them and explained our needs. After they completed a mockup-building test, I felt comfortable working with them.  

How much have you invested with them?

The total cost is almost $60,000.

What is the status of this engagement?

We began working with DeviceBee Technologies four years ago, but the platform development began in November 2017. I’ve worked with them on other projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although the app just launched, we’ve received good customer review, and we had 700 app downloads in just two days. DeviceBee Technologies did a great job on the UI and functionalities.

How did DeviceBee Technologies perform from a project management standpoint?

During the platform development process, my team met with our project manager 2–3 times each week. He is very attentive; we can call him at any time or request additional meetings, and he responds immediately. We communicate via phone, email, and WhatsApp.

What did you find most impressive about them?

DeviceBee Technologies provides quick response times, which are especially important in our business.

Are there any areas they could improve?

They could improve their backend development capabilities.

Do you have any advice for future clients of theirs?

Clients should be clear about what they’re looking for. Misinterpretation wastes time. Have a meeting, either in-person or over Skype, and convey your requirements.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager at Cargo Cab Services Company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

We needed a service provider to develop our mobile app.

SOLUTION

What was the scope of their involvement?

DeviceBee Technologies developed our iOS and Android apps according to our requirements. One app is for customers, and the other is for the drivers. They continue to work on extensions and updates, but the project is complete at this time.

What is the team composition? 

There were 8–10 people on the team including designers, developers, and two project managers.

How did you come to work with DeviceBee Technologies?

Our general manager and owner selected DeviceBee Technologies. I could tell from our first conversation that they were the perfect team according to our requirements.

How much have you invested with them?

We’ve spent $50,000.

What is the status of this engagement?

We started working together in 2017. Our engagement ended in March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DeviceBee quickly provided everything we requested.  Our products are available for purchase on the market. By now, we’ve extended the app for sale in other countries. The team fulfilled all of our requirements. DeviceBee Technologies was helpful every step of the way, from start to finish.

How did DeviceBee Technologies perform from a project management standpoint?

We set up email and a WhatsApp group to correspond. DeviceBee Technologies provided us with the direct numbers of their project managers and the developers. Both of those teammates were helpful and quick to reply.

What did you find most impressive about them?

DeviceBee Technologies is a knowledgeable team. For whatever task we gave them, they brainstormed useful ideas and implemented them very quickly. They’re incredibly skillful at their work and aware of what their customer needs.

Are there any areas they could improve?

No, there are not.

Do you have any advice for potential customers?

Keep in touch with DeviceBee Technologies consistently. They will provide.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a professional services company. I founded this business in 2017 in the UAE.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

I contacted DeviceBee Technologies because I was having serious problems finding local providers who offered quality services at a competitive price. I wanted to create an application to give users more options for home repair and other services. They were my development partner throughout this project.

SOLUTION

What was the scope of their involvement?

DeviceBee Technologies contributed website development services and built our mobile apps for iOS and Android.

The app has two major components: a user side and a service provider side. The user side is for customers who need professional services like home repair. Through the app, users can take a picture and write a description of whatever they need to be fixed in their house or office. Once they submit a request, all the relevant service providers registered in our system receive a message. 

On the service provider side, available service providers can respond to users with a quote, giving the user several options. It also shows a star rating from past jobs. The user then hires a provider, validates that they completed the work properly, and closes the work order when finished. Afterward, the app gives users the option to provide a rating. 

What is the team composition? 

We worked with two app developers and one project manager. 

How did you come to work with DeviceBee Technologies?

DeviceBee Technologies was the first team I contacted. When I interviewed them, I felt comfortable with the owner. He made sure he understood our needs and had good references for other services like video production. Since this project ended, I've decided to have DeviceBee Technologies take over everything. 

How much have you invested with them?

I spent between $40,000–$60,000. 

What is the status of this engagement?

We started working together in the first quarter of 2016. Our app initially launched in April 2017. It took about a year to build.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

DeviceBee Technologies built the entire application correctly. They were there to support us the whole time. I didn't have any problems working with their team. There were some issues with the app when it first went live, but they fixed them immediately. We've also redesigned my entire website and are getting ready to release it. 

My business plan was slightly flawed. I started to pursue an initial coin offering (ICO) with cryptocurrency, which didn't work out. That delayed us about nine months, but we're getting ready to relaunch later this month. A different vendor handled that endeavor.

How did DeviceBee Technologies perform from a project management standpoint?

We communicated every week. Whenever I called to request fixes, they took care of them quickly. There were some delays due to other demands on their plate, but everything worked properly by the time I wanted to release the app. 

The project manager did a very good job. She stayed in contact with me throughout the entire long-term project. The cash flow on my end delayed the timeline. At this point, I feel confident enough with DeviceBee Technologies that I'm having them take over an app project I tasked another developer with completing. 

What did you find most impressive about them?

I appreciated the owner's personal assistance and involvement in our project. Whenever we sat down together, he walked me through everything and shared his opinions about what I should do. He definitely blocked out time for me. After our discussions, he would let me make the final decision before executing on it. The owner’s close level of assistance drives me back to DeviceBee Technologies. 

Are there any areas they could improve?

Maybe they could do more on the web development side, but I think they're catching on to that fact. DeviceBee Technologies is very strong in the app development. Since we started, they’ve been picking up web development quickly. 

Do you have any advice for potential customers?

Make sure you have clear requirements prepared. Ours were vague at the beginning, but DeviceBee Technologies guided me through the entire project. Based on my experience with past developers, I recommend writing everything up in a contract. This team was more lenient about the words we had down on paper. They worked closely with us all the way through to ensure they were developing what we wanted. 

BACKGROUND

Introduce your business and what you do there.

I am an IT support manager for the world’s largest oil and gas company, Schlumberger.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

We needed to develop a mobile application that would familiarize our trainees with travel information and our standards and policies.

SOLUTION

What was the scope of their involvement?

When we first met with DeviceBee, we explained our business needs and timeline, and their general manager was actually the one to suggest a mobile application. Their team developed an app that trainees can easily download to be briefed on the policies, standards, and rules we have in place at our training centers before arriving. Additionally, the app enables trainees to book a shuttle to our training center in Dubai from, for example, Abu Dhabi.

What is the team composition?

We worked with DeviceBee’s general manager and his team of developers and programmers, who we also had direct contact with.

How did you come to work with DeviceBee Technologies?

We were searching the market for development agencies in the UAE and saw that DeviceBee was one of the leading mobile app design and development companies. They visited our office, showed us some of their previous work, and proposed their mobile app solution with a small demo. We were impressed with their past success and their vision for our project.

How much have you invested with them?

We spent approximately $15,000.

What is the status of this engagement?

We worked with DeviceBee from January 2015 through September 2015. Even though we don’t have any ongoing projects with them, we see them as the frontrunner for any future app development work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The application has been deployed to our company’s largest training center, which receives trainees from around the world. Especially because of it’s global reach, it used to take substantially more time to send our trainees information before they arrived at our UAE training center. We’ve saved a lot of time by emailing them the information on how to download the mobile application, which has all of the necessary information.

It’s also helped our trainees transition to and understand different UAE policies. It is most trainees’ first times in the UAE, and they are only here for a few weeks, so it could be difficult to fully grasp UAE policies, as well as our company’s standards, in that short period of time. The app has definitely helped our management in briefing the trainees, by providing them with that information ahead of time, which was our ultimate goal.

Specifically, the travel and booking aspect of the mobile app has presented us with internal cost savings. By looking at who is using the shuttle, or traveling to Dubai, we can order the correct number of meals for everyone instead of ordering bulk meals.

How did DeviceBee Technologies perform from a project management standpoint?

The most challenging part of any project is when you need to make changes and are trying to communicate those changes to the vendor so that they understand your point of view. That wasn’t the case with DeviceBee. Not only did they have efficient communication, but they also quickly understood the changes we needed and would stick to the established timeline while making them.

What did you find most impressive about them?

Their communication was extremely impressive. They replied to my emails quickly, always answered my calls, and we had direct contact with the developers and programmers through WhatsApp. They welcomed all of our questions and encouraged us to reach out. That mentality and level of responsiveness is not something that I’ve found working with other vendors. Their communication demonstrated to us that they were listening to our needs and really understood the project.

Are there any areas they could improve?

No, I had no concerns during the project, and have no negative comments looking back at it. They were excellent to work with.

Do you have any advice for potential customers?

I’ve recommended that several people use them for mobile app or website development, regardless of project size, because their developers and programmers are very skilled. They are constantly working and delivered the app, and any requested changes, on time. I suggest anyone that needs mobile app development use DeviceBee because of their expertise and timeliness.

BACKGROUND

Introduce your business and what you do there.

I’m the director of solutions development at NextCar Pvt. Ltd. We’re a ride-sharing company based in Pakistan, similar to Uber.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

We needed someone to develop our mobile application, focusing on the Pakistan market. Other companies we worked with in the past didn’t really know what they were doing, nor understood how we wanted to proceed.

SOLUTION

What was the scope of their involvement?

We went to them with an initial idea and they made some great suggestions that we hadn’t thought of before. They entirely developed our ride-sharing mobile app. DeviceBee Technologies has very nice people, and we’re still in touch with them. If I need advice, I turn to them.

What is the team composition?

I was in touch with the project director and the development team, who were all very collaborative. I was able to talk to the developer directly and explain technical details whenever I needed to.

How did you come to work with DeviceBee Technologies?

We researched several companies as we have a lot of contacts throughout the world. DeviceBee Technologies was recommended to us by two or three people who had done apps with them and spoke wonders. They also have a very good ranking on Google.

How much have you invested with them?

We spent $50,000.

What is the status of this engagement?

We worked together from June to December 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were better than we expected and did a really good job. Their team was fantastic and helpful, giving us many suggestions even when it came to design. Working with them led us to more customers.

How did DeviceBee Technologies perform from a project management standpoint?

Everything went smoothly. They’re good at following up and would send reminders to me so that I could get requirements to them whenever I got busy. They’d also call on a weekly basis to see how things were going and if I was satisfied. I’d give them my suggestions and I’d ask them for theirs.

What did you find most impressive about them?

I tend to be the one to follow up with the people I deal with, but in this case, their follow-up was stronger. They would promise to deliver on a certain date and would do so one or two days earlier. We developed a good relationship.

Are there any areas they could improve?

We didn’t have any problems with them.

Do you have any advice for potential customers?

Discuss ideas with them; it’s always good to get their suggestions. Take everyone’s ideas into consideration without wanting things done only your way. A good flow of communication is very important.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of an online rental marketplace company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

We needed an app fully developed for iOS and Android that functions as a C2C and B2C platform.

SOLUTION

What was the scope of their involvement?

They developed everything from the app to its landing page. We began the project with an initial design in mind, but DeviceBee helped plan a timeline for the entire business plan linkages. We further changed the app’s design halfway through development, and they accommodated. The final product allows Lenders to rent out their items to Borrowers. Lenders set rental prices, upload item photos, and include an item name & description. The app also features discount pricing, rent notice, and rent duration. Recently, they’ve started to assist us with SEO.

What is the team composition?

Initially, we mainly communicated with DeviceBee’s owners. Once development began, the main point of contact was our assigned project coordinator. However, the owner was available to provide expertise throughout the project. Additionally, their team consisted of a QA tester, Web Services, Front-end, iOS, and Android developers.

How did you come to work with DeviceBee Technologies?

There are few quality app development companies in our region. After meeting with several, DeviceBee was the only company to accept the challenge of building a B2C and C2C platform.

What is the status of this engagement?

App development took place from November 2016 to December 2017. Our relationship with them is ongoing as they provide additional app updates and SEO services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app launched in December 2017 so it’s too early to have viable metrics. However, initial reactions from users have been positive. They say it’s an amazing idea that operates smoothly, as the app doesn’t experience interruptions or crashes. Overall, the app is well-developed and brilliantly organized. DeviceBee’s owners said it’s one of the most challenging apps they’ve ever built.

How did DeviceBee Technologies perform from a project management standpoint?

Slack was the main communication tool we used. It enabled us to speak to the whole team, including developers. We also used email, phone calls, and Skype. As a result, communication was done effectively. However, the process was quite slow at times from a development perspective. This was due to frequent changes in terms of business model linkages and a learning curve on both ends, as this is a new market in the region.

What did you find most impressive about them?

They're open to new challenges. My Co-Founder and I weren’t sure a company could deliver on our idea but DeviceBee made it happen. They helped accomplish our goal while never giving up. Their team is hardworking and stood by us throughout the entire development process. They were willing to change in order to accommodate us and complete the project. We learned a lot from them and vice versa.

Are there any areas they could improve?

At times, they seemed to have a lack of resources. If the project coordinator was unavailable, it was challenging to get in touch with the right person. They’re an SME taking on huge projects but to their credit, they succeed and deliver on those projects.

Do you have any advice for potential customers?

Don’t go into a project thinking that you know everything about your business model because not all processes translate well into code (linkages). Instead, be open to developers and experts feedback, and solidify a plan properly instead of making big changes later that will delay the entire project.

BACKGROUND

Introduce your business and what you do there.

We are a retail company that has hypermarkets, supermarkets, and our own online food store. I’m a business IT project manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

As a proof of concept, we wanted to provide our customers with a home delivery service from our supermarkets. To do that, we would offer the customers two ordering channels: using a mobile application or calling over the phone.

SOLUTION

What was the scope of their involvement?

They developed several apps for us. One was the mobile application for both iOS and Android. The other was the call center app, used by our agents to place an order on behalf of the customer while answering calls. We also have an operation app used by our store team to prepare the order and fulfill it, and an app for the delivery person. They used .NET for the backend with SQL, and we're hosting the server on Linux.

What is the team dynamic?

We worked with the owner, the sales team, a project manager, and four developers in iOS, Android, backend, and design.

How did you come to work with DeviceBee?

A tender was sent to nine companies around and outside the region of Dubai, including India, Pakistan, and local companies. We used many criteria to evaluate the proposals, the most important being to find a company that had already developed something like what we wanted. DeviceBee had built a mobile application called Dukaani, which is similar to what we were planning to develop. The second criterion was the price, which is fair compared to the market, and the last criterion was their local presence in the United Arab Emirates.

How much have you invested with them?

Their prices compared to others was very competitive.

What is the status of this engagement?

We started working with them in April 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It is a successful, ongoing project. They solve any bugs we receive. The business is happy with the delivery, and it’s in Jordan now as well.

How did DeviceBee perform from a project management standpoint?

They're good at respecting deadlines, though we faced an issue with the project management in the beginning. They then decided to dedicate one project manager just for us, and he’s also the account manager.

What did you find most impressive about them?

They're flexible, unlike the big companies, and can do quick updates even over phone calls. In the documentation, they are a bit poor because they focus on deliverables.

Are there any areas they could improve?

They're available 24/7, but they could improve their communication.

Do you have any advice for potential clients?

If someone asked me about developing an e-commerce mobile app, I would tell them about DeviceBee.

BACKGROUND

Introduce your business and what you do there.

I am a promotion manager for a large electronics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies? 

We wanted to improve our sell-out management. Our goal was to reduce manual jobs and focus more time on strategy to improve our position in the market.

SOLUTION

What was the scope of their involvement?

They created a sell-out management system for us, which was both a website and a mobile application. Its main function is to monitor daily, monthly, and yearly sales trends, as well as manage targets and achievements.

How did you come to work with DeviceBee Technologies?

One of our company’s partners recommended them to us.

How much have you invested with them?

Around $60,000 as of now.

What is the status of this engagement?

We worked together for a year, from June 2016 - June 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work is finished in terms of setting up the system. We are just trialing it in one country now before we expand to other countries. Because of this, we don’t have any statistics for it yet.

How did DeviceBee Technologies perform from a project management standpoint?

They communicated on a case-by-case basis. There were good at requesting face-to-face meetings if they wanted to understand something in more detail. We invited the programmer in Pakistan over to the UAE for 2 weeks to help him understand our manual working progress and needs.

What did you find most impressive about them?

Honestly, we selected them because of their low cost in comparison with other quotes.

BACKGROUND

Introduce your business and what you do there.

I’m the lead systems engineer of a kind of kinematics company that does location-based systems and GPS tracking. We also offer digital radios. Most of our clients are private security organizations that operate in different parts of the world, mostly in hostile countries. We’re in security: tracking people, knowing where they are, doing risk management. We’re based in Dubai, but we operate internationally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DeviceBee Technologies?

DeviceBee developed a GPS tracking app that’s available on the two major platforms, iOS, and Android. They also defined different features of the app. 

SOLUTION

What was the scope of their involvement?

DeviceBee developed our app from scratch, but we’re not familiar with what technologies they used. It’s a tracking app that reports to our tracking platform. We defined the scope and layouts, and we also were really involved during the development and testing stages. Our former marketing manager was really involved in choosing the layout and color scheme of the app. The engineers are more involved in testing the app and defining its scope and functionality. We requested a lot of revisions to the app.

What is the team dynamic?

During the initial phases of the project, we dealt with two people: the CEO and the project manager. Once the development started, we dealt with the two developers, one for Android and one for iOS. So they had five to six people on our project: two developers, three account managers, and the CEO.

How did you come to work with DeviceBee Technologies?

We met with our own developers here in the United Arab Emirates, and DeviceBee gave us some presentations. The good thing about DeviceBee is that they had already worked with location-based systems. Actually, they had developed an app for our competitors, so they had an advantage because they already knew how to deal with GPS tracking and location-based apps. That’s why our former managing director decided to go for DeviceBee. Their prices also were a consideration.

How much have you invested with them?

Maybe around $40,000 to $50,000.

What is the status of this engagement?

I think we started working with DeviceBee in November 2015, and our work together is ongoing. We sometimes get enhancement requests from our client, and we pass those along to DeviceBee.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall the feedback for the app has been really good. We have around 400 users (iOS and Android combined). The client likes the app’s functionality and how it has helped their operation. The good thing about the app is that it’s still open for development. We’ve been working with DeviceBee for two years now because of their technical capabilities. They deliver what we ask of them. Even though they may push the timeline a little, we are still OK with having them as our developer. 

Before we started the project, we defined the scope and the project proposal, and all of that was met, including the source codes which were given to us after the project. There also has been some continuous learning from their developers to teach us some of the basics. 

How did DeviceBee Technologies perform from a project management standpoint?

If I could rate them from 1-10, I would give them a 7. Their developers are in Pakistan, so there have been some difficulties with the timezones. The change requests sometimes get delayed because the CEO or project manager is always out of the country and it’s difficult to contact him. However, you will receive a response once he has landed. On the technical side, DeviceBee has good developers, especially on Android. 

What did you find most impressive about them?

Because we just dealt with the one app, I really can't compare DeviceBee to other developers. They are really familiar with location-based services and using the location settings of the app over the mobile phone. They’re pretty experienced at that.

Are there any areas they could improve?

I would be nice to have 24/7 support as well as more points of contact. Our difficulties were with the CEO because he travels and we sometimes have a hard time getting an email response from him. It would be good to have another point of contact to help us with our emails, our concerns, and our enhancement requests to make sure they are dealt with on time.

BACKGROUND

Please describe your company and position.

I am the CTO 

Describe what your company does in a single sentence.

Food Delivery Service Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire DeviceBee Technologies to accomplish?

• I engaged DeviceBee Technologies to develop a mobile app aimed at streamlining our customer experience. The primary goals were to create an intuitive interface, incorporate secure payment gateways, and ensure cross-platform compatibility. DeviceBee not only met but exceeded these objectives by delivering a user-friendly app with robust security measures and seamless functionality across iOS and Android platforms.
• Our key objectives included creating a scalable platform that could handle increasing user traffic while maintaining optimal performance. DeviceBee's expertise in scalable architecture and efficient coding practices ensured that our app could accommodate growth without compromising speed or functionality

SOLUTION

How did you find DeviceBee Technologies?

Online Search

Why did you select DeviceBee Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Great Work Portfolio

How many teammates from DeviceBee Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Its Food Delivery Marketplace platform which involves creating intuitive user interfaces for customers and restaurants, implementing secure payment gateways, developing a robust backend system for order processing, and designing an admin panel for comprehensive management. Key deliverables include user-friendly mobile/web apps, restaurant interfaces, an admin dashboard, a scalable backend infrastructure, and thorough documentation for future reference and maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In our food ordering app project include increased user engagement metrics (downloads, active users, retention), rising order volumes and frequency, improved conversion rates, higher average order values (AOV), positive customer feedback and ratings, reduced error rates and swift bug fixes, revenue generation, and enhanced operational efficiency in order processing and delivery times. 

These metrics collectively reflect the app's effectiveness, user satisfaction, commercial success, and operational excellence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

DeviceBee's project management was timely and responsive. They delivered on schedule and were attentive to our needs, ensuring smooth communication and effective responses throughout the project.

What was your primary form of communication with DeviceBee Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

DeviceBee Technologies' commitment to client satisfaction was impressive, Experts in custom solutions to unique business needs, dedication to delivering high-quality products.

Are there any areas for improvement or something DeviceBee Technologies could have done differently?

NA