What evidence can you share that demonstrates the impact of the engagement?
The application has been deployed to our company’s largest training center, which receives trainees from around the world. Especially because of it’s global reach, it used to take substantially more time to send our trainees information before they arrived at our UAE training center. We’ve saved a lot of time by emailing them the information on how to download the mobile application, which has all of the necessary information.
It’s also helped our trainees transition to and understand different UAE policies. It is most trainees’ first times in the UAE, and they are only here for a few weeks, so it could be difficult to fully grasp UAE policies, as well as our company’s standards, in that short period of time. The app has definitely helped our management in briefing the trainees, by providing them with that information ahead of time, which was our ultimate goal.
Specifically, the travel and booking aspect of the mobile app has presented us with internal cost savings. By looking at who is using the shuttle, or traveling to Dubai, we can order the correct number of meals for everyone instead of ordering bulk meals.
How did DeviceBee Technologies perform from a project management standpoint?
The most challenging part of any project is when you need to make changes and are trying to communicate those changes to the vendor so that they understand your point of view. That wasn’t the case with DeviceBee. Not only did they have efficient communication, but they also quickly understood the changes we needed and would stick to the established timeline while making them.
What did you find most impressive about them?
Their communication was extremely impressive. They replied to my emails quickly, always answered my calls, and we had direct contact with the developers and programmers through WhatsApp. They welcomed all of our questions and encouraged us to reach out. That mentality and level of responsiveness is not something that I’ve found working with other vendors. Their communication demonstrated to us that they were listening to our needs and really understood the project.
Are there any areas they could improve?
No, I had no concerns during the project, and have no negative comments looking back at it. They were excellent to work with.
Do you have any advice for potential customers?
I’ve recommended that several people use them for mobile app or website development, regardless of project size, because their developers and programmers are very skilled. They are constantly working and delivered the app, and any requested changes, on time. I suggest anyone that needs mobile app development use DeviceBee because of their expertise and timeliness.