Dev Technosys

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a business service provider app that allows small, independent freelancers and other skilled individuals to work with organizations that need them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We hired Dev Technosys to develop our app.

SOLUTION

What was the scope of their involvement?

To start the project, we explained our requirements through phone meetings and detailed emails. From there, they went through several iterations of wireframes based on our feedback. Once Dev Technosys produced a version that matched our needs, they began developing the app for both iOS and Android devices. They’re building several features that enable users to earn loyalty points, partake in our monthly promotions, and other tools. The app is currently in the testing phase.

What is the team composition?

Tarun (CEO, Dev Technosys) and one other teammate are our main points of contact. About six developers are working on the app, as well.

How did you come to work with Dev Technosys?

We considered three companies for the project but ultimately chose Dev Technosys because of their communication skills and deep understanding of our business. They were patient and able to provide good advice on how to build the most effective app.

How much have you invested with them?

We’ve spent $31,600, and our payments were made according to milestones.

What is the status of this engagement?

We started working together in February 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still working on the app and testing it, so we don’t have any metrics yet. However, the quality is great from what we’ve seen, and our internal team is delighted with it.

How did Dev Technosys perform from a project management standpoint?

They’ve been great at managing the project. We hear back from their team within 24 hours and can reach them through email, Skype, and WhatsApp. They’re prompt communicators and receptive to any feedback we provide. Together, we accomplish the project through sprints.

What did you find most impressive about them?

The customer service and skills they provide are outstanding—they know exactly how to accomplish our goals. Their team has the technical background and deep insight needed to produce quality work.

Are there any areas they could improve?

There is nothing they could do to improve.

Do you have any advice for potential customers?

Choose Dev Technosys for your project—they’re open and offer a fair price.

BACKGROUND

Introduce your business and what you do there. 

I'm the founder of PrimePriceCut.com. We specialize in affiliate marketing and publishing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys? 

I didn't have a clear vision for my company. I wanted to find a company to help me develop the actual business concept as well as the website.

SOLUTION

What was the scope of their involvement?

Dev Technosys started by having conversations in order to understand the project from my perspective. Then they created a document that describes everything that needed to be developed for each step of the website. They made suggestions of how to take my idea and make it more effective and professional. 

They developed my website, which promotes merchants’ specials, discounts, and coupons. We offer subscriber access to legitimate and well-known merchants. For security purposes, our site promotes the specials and deals but we don't process any payments. When a subscriber has interest in a particular coupon, they click and get redirected to the merchant’s website.

What is the team composition?

My main point of contact was the project manager. The first person I spoke to was from the sales department. They had 3–4 people working on my project including server specialists, developers, and designers. 

How did you come to work with Dev Technosys? 

I believe I found them on Clutch. I really paid attention to their rating as my key to identify a potential company for my project. I did a tender in several countries. They won my trust so I decided to go with them.

How much have you invested with them?

I spent around $35,000. Other than the initial deposit, everything was paid based on completion of the job. That made my life easier to understand what I'm paying for and knowing the company stood behind their work.

What is the status of this engagement? 

The project took place from August 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're getting very positive feedback. We’re working now to increase the traffic from social media sites such as Facebook and Instagram. It's very important for me to see the comments we're getting from these sources. A few things still need to be adjusted so we're working to get everything done. Up to this moment, we’re at 100% positive feedback. I'm so happy with Dev Technosys. They're reliable, professional, and hard working. Every one of my requests was taken into consideration. 

How did Dev Technosys perform from a project management standpoint? 

The time difference was a concern. However, they’d always stay late when my working hours didn't match theirs. They made sure that my project was going forward. Most of my communication was through the project manager, primarily through Skype and then some email. I had no language concerns with the project manager. He was great at getting as much information as possible from me so he could understand the concept and details to share with the team. Everyone was so nice. I had no problems whatsoever with this company. 

What did you find most impressive about them? 

Everything about them was great to be honest. I got 100% support from their team. They assuaged any concerns I had about making my project successful. They excelled at design and development, at fixing or updating things, and at communication. They did a very good job in all aspects. 

Are there any areas they could improve? 

The only issue was the time difference and its impact on communication. I can’t expect them to get back to me at three o'clock in the morning. Besides that, I don't have anything that I would recommend they change. 

Do you have any advice for potential customers? 

Dev Technosys would be the best company to help articulate the business perspective if you only have an idea of what you're looking for. They’re great at developing new projects.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Real Estate Link. Our platform that matches buyers with sellers in the real estate market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We hired Dev Technosys to help us with mobile app development.

SOLUTION

What was the scope of their involvement?

Dev Technosys developed our iOS app to include all the same features as the corresponding website. The difference, however, is that the mobile app is more convenient to use on a smartphone. 

Users can sign up for our service as buyer or seller and log in to the relevant side of the system. They have the option to input or search by all of the criteria that they’re looking for in a property. 

What is the team composition? 

My main point of contact from Dev Technosys is the project manager.

How did you come to work with Dev Technosys?

After searching for vendors online, I interviewed several companies. Dev Technosys offered the most affordable prices for their services. 

How much have you invested with them?

We’ve spent $55,000 so far.

What is the status of this engagement?

We’ve been working together since March 2018.
 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our application is almost finished at this point in time.  Dev Technosys has delivered a good quality of service and work product. Whenever I’ve needed them to correct anything, they’ve been fully able to do so.

How did Dev Technosys perform from a project management standpoint?

Communication has gone well with Dev Technosys. The time zone difference between our companies can sometimes be difficult. We use Skype to correspond.

What did you find most impressive about them?

Dev Technosys is willing to work on anything I request. I can tell they care about and listen to their clients. They advise me on what’s good or bad for my business and provide all the services we need.

Are there any areas they could improve?

No, there are not. I haven’t had a single bad experience with Dev Technosys yet.

Do you have any advice for potential customers?

Dev Technosys is a very good team. Once you tell them your idea, they’ll advise you on which options will work best for you. They’ll even propose ways to save you money.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a startup company that does development and distribution of mobile applications for entertainment and other causes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We needed help to develop our mobile app.

SOLUTION

What was the scope of their involvement?

They developed our iOS and Android mobile app. I had a design in mind; then they gave me several good options that I selected from. We’re doing the Apple registration right now, and it’s going to be live on the market soon.

What is the team composition? 

There were two main points of contact.

How did you come to work with Dev Technosys?

I found them on Clutch.

How much have you invested with them?

We’ve spent $30,000.

What is the status of this engagement?

We started working together in March 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is good. The finished products will launch soon.

How did Dev Technosys perform from a project management standpoint?

Overall, the project management is good. 

Are there any areas they could improve?

There is somewhat of a language barrier, which means it can be difficult to talk to some of the developers.

Do you have any advice for potential customers?

No, I can't name anything specific.

BACKGROUND

Introduce your business and what you do there.

I’m the business development manager of a delivery app startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We’re developing our app and decided to outsource the coding work.

SOLUTION

What was the scope of their involvement?

They developed the app for iOS and Android based on the in-house designs we created. They created an admin panel and a merging panel to enhance the delivery platform. Dev Technosys built the app in an agile fashion, so we’re currently making minor adjustments and modifying functionalities.

What is the team composition?

The team lead is Mohit (Team Leader, Dev Technosys). They devote a lead developer, salesperson, and other team members or the project.

How did you come to work with Dev Technosys?

I researched and interviewed several companies in Asia and the US. I came across Dev Technosys and found they had done work for reputable organizations. After having a call with them, I selected their team for the project.

How much have you invested with them?

We’ve spent $32,000.

What is the status of this engagement?

We began working together in August 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, we’ve had no bugs or issues with the app. They’ve developed the product to the fulfill transportation and delivery needs we have.

How did Dev Technosys perform from a project management standpoint?

Their team is responsive and helpful, answering questions even on weekends. Even though we have time differences, they work with us on every concern around the clock. We communicate via Skype and they send me documents and information through an Android APK. Because of this, we’re able to see their coding work and ask any questions that arise. They’re very accommodating and have wonderfully managed the project.

What did you find most impressive about them?

One of their greatest strengths is their ability to understand our needs. They’re also very skilled communicators and keep me informed throughout the project.

Are there any areas they could improve?

There’s nothing they could do to improve the engagement.

Do you have any advice for potential customers?

If you have a clear idea of what your goals are, Dev Technosys is the right company to help you. Don’t be afraid to explain your requirements because they can capably handle it.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and CEO of a diamond trading firm. We connect retail jewelers and lab-grown diamond suppliers in a single online trading platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dev Technosys?

We needed full-stack website and database development and design.

What were your goals for this project?

We wanted an awesome website that looked modern and functioned seamlessly.

SOLUTION

How did you select this vendor?

We researched and interviewed many firms. Dev Technosys with their experience and communication skills. When they didn't understand our needs or expectations, they asked follow-up questions.

Describe the project and the services they provided in detail.

They did frontend and backend development, including complex database design and the creation of a search and display tool, as part of a responsive design engagement.

What was the team composition?

We had regular contact with a project manager and a lead developer. They also had a design and development team which consisted of 5-10 people at any given time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our website launched on schedule and its quality exceeded expectations. We’ve received positive feedback from users.

How was project management arranged and how effective was it?

They’ve been responsive and communicative at every stage. They always answer our emails and messages and arrange phone calls when needed.

What did you find most impressive about this company?

We’ve gotten much better value out of our investment than we would have elsewhere. They’ve been an ideal development partner and we’ve retained them to work on additional projects.

Are there any areas for improvement?

My only suggestion is better communication regarding national holidays that will take the team out of the office.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Home Sitter. We offer concierge services for Airbnb rentals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

I needed a vendor to provide web and iOS and Android app development for my platform.

SOLUTION

What was the scope of their involvement? 

Our product is an on-demand management system for Airbnb and booking. The customers we serve are homeowners who rent. Through our website or app, customers can book services like online check-in and check-out, cleaning, and scheduling times to show their home.
Dev Technosys developed the frontend and backend of the website, and sections for the super admin and sub-admin, and iOS and Android apps. The application has the same booking process as the website.

As the super admin, I can use the sub-admin to designate managers worldwide wherever the service is activated. Every sub-admin can decide on their own prices and fees independently. When users input an address with a zip code on the frontend, the system shows active results in the area including related services and prices. 

The complex backend allows for full customization, which is the most important functionality Dev Technosys developed. Every update is mirrored on the apps which allow customers the options to use the website or mobile platforms similarly. 

What is the team composition?

Our project manager from Dev Technosys was our main point of contact.

How did you come to work with Dev Technosys?

I searched online for a company that could help me with these projects.  Since domestic companies charge significantly more, I decided to look offshore at firms in India and Pakistan. I searched for the best and most affordable engineers. After narrowing the companies I found online down to two or three options, I ultimately decided to hire Dev Technosys.

How much have you invested in them?

We spent almost $40,000 on their services.

What is the status of this engagement?

We worked together from July 2017–September 2018. The engagement lasted that long because I made a lot of changes during the development stage.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website and application are currently live. Dev Technosys did an excellent job at the work we hired them to complete.

How did Dev Technosys perform from a project management standpoint?

We communicated through Skype. I followed every step of the work via the project manager who I spoke to every day. The team was very friendly. I described the many ideas I had, and Dev Technosys brought them to life via the code they wrote.

What did you find most impressive about them?

Dev Technosys is very talented at coding. The team is very pleasant to work with. They are all valuable people who are very flexible to changes.

Are there any areas they could improve?

I don’t have any complaints.

Do you have any advice for potential customers?

If your project includes a design aspect, I recommend giving them this material since it's their weakest area. The team is highly skilled at coding, though. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO at LeadNatic, a lead generation platform for companies looking for B2B leads. I also provide digital marketing services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

I was looking for a company that could understand what I required and wanted in a lead generation platform.

SOLUTION

What was the scope of their involvement?

We generate leads through PPC campaigns and then pass the leads to a particular company. Dev Technosys developed a portal, using Laravel, Node.js, and MongoDB, where we generate leads and deliver them to registered companies. It is similar to a LAMP platform, but MongoDB manages the high-level database.

The platform is currently in the beta stage and set to launch in January. We’re testing for small bugs. Dev Technosys will provide maintenance work for the platform.

What is the team composition?

I worked directly with the project manager.

How did you come to work with Dev Technosys?

I was looking for a local provider and discussed several companies. I felt that Dev Technosys was the best match for my company.

How much have you invested with them?

We’ve spent around $15,000 so far.

What is the status of this engagement?

We started working with Dev Technosys in August 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re continuously making changes and improving quality on specific pages. About 50% is completed concerning speed and other features. Their approach to fixing bugs in the last phase as opposed to fixing them in the middle of the project is an excellent technique.

How did Dev Technosys perform from a project management standpoint?

My assigned project manager is outstanding. Their team uses agile methodology and works in sprints delivering a majority of work on time. We use Zoho and sometimes meet at their office.

What did you find most impressive about them?

Their excellent communication complements Dev Technosys' project management style.

Are there any areas they could improve?

There was an issue with UI that was resolved. I’d rather meet with the project manager before the design team. Dev Technosys could improve that process.

Do you have any advice for potential customers?

I highly recommend Dev Technosys.

BACKGROUND

Please describe your company and your position there.

I am the vice president of PoloWorld Limited. We design and manufacture polo equipment and polo-inspired clothing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Dev Technosys?

We engaged Dev Technosys to revamp our website in Magento 2.0 and to develop an e-commerce mobile application.

What were your goals for this project?

We wanted to migrate our e-commerce website from a no-longer-supported Magneto platform. The app and site also needed to comply with GDPR guidelines.

SOLUTION

How did you select this vendor?

We found Dev Technosys on Clutch and compared them against 4–5 other vendors. Their team stood out from the competition with their experience in migrating Magento platforms. After reaching out to 1–2 references, we chose them to complete our project.

Describe the project and the services they provided in detail.

Dev Technosys first provided detailed documentation of their intended process. They then designed and coded each platform. Once they finished migrating data from our old website, the team deployed the web application onto our servers and launched the app in the App Store. They also created a loyalty system that uses points that users can redeem on the app.

What was the team composition?

We worked with Mohit (Team Leader, Dev Technosys) who served as our project manager. He led a team of four developers behind the scenes.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve received positive feedback from clients–both existing and prospective–on our platforms’ UI. The mobile app’s loyalty system has brought in more sales. We’re highly satisfied with Dev Technosys’ work.

How was project management arranged and how effective was it?

The team used a project management system called Zoho to keep track of progress. Our project manager provided updates and answered questions via Skype. The project ran smoothly from start to finish, and Dev Technosys delivered their products on time.

What did you find most impressive about this company?

Dev Technosys provided excellent project management; they kept in constant contact and met each deadline. They eased my concerns about a vendor partnership with their smooth communication and stellar final products.

Are there any areas for improvement?

When we communicated directly with the UI expect and QA team, they had trouble understanding our concerns. However, when we worked with the project manager, he grasped the problem and resolved it quickly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a health and wellness mobile application. We provide a database of doctors, hospitals, and wellness centers for international travelers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Dev Technosys?

We engaged Dev Technosys to develop our iOS app and launch it on the App Store. We wanted the app to connect our pre-existing database to our target audience in a user-friendly way. We also wanted developers that understood our brand and what we want our product to achieve.

SOLUTION

What was the scope of their involvement?

Dev Technosys was responsible for designing and developing the app. They promised to deliver a live version in three months and then submit it for the App Store’s approval.

What is the team dynamic?

My first point of contact was Yash (VP of Business Development, Dev Technosys) who worked in sales. I then worked with Satyendra (CTO, Dev Technosys), our project manager, as well as Tarun (CEO, Dev Technosys) and Mohit (Team Leader, Dev Technosys). Satyendra had to attend to a personal issue and left in the middle of the project for three months.

How did you come to work with Dev Technosys?

I first hired a developer from UpWork. After interviewing 30–40 developers worldwide, I settled on one, but the partnership fell apart; they didn’t understand our brand, our challenges, and our goals. I then looked to Clutch. I narrowed down a list of 10–15 developers, including Dev Technosys. I chose the Dev Technosys team because they had done work for large organizations, their quote fell within our budget, and they seemed to understand our vision and project goals.

How much have you invested with them?

I spent $3,500–$4,000 on their services. I paid in increments for each part of the development.

What is the status of this engagement?

I worked with Dev Technosys from March–October 2018.

RESULTS & FEEDBACK

How did your relationship with XYZ Company evolve?

Problems arose from the get-go. The initial designs Dev Technosys submitted to us didn’t meet our standards, prompting me to hire another developer to double-check their work. Once Dev Technosys started the development stage, the project experienced constant delays and shifting personnel. At one point, Dev Technosys claimed that my App Store account was expired and that I needed to upgrade to a developer account for $300. When I reached out to Apple, they told me that my initial individual account never expired and that my business did not require a developer account. When the team finally delivered a beta version, it was full of bugs.

What problems arose and what did XYZ Company do to address them?

The App Store repeatedly rejected the app, and Dev Technosys did not fix or acknowledge what caused the rejection. The follow-up developer we hired found additional issues—particularly with the login feature and payment processing—that Dev Technosys never told me about. The app also experienced frequent crashes during demonstrations with interested parties and investors, much to my embarrassment. I stopped paying Dev Technosys when they seemed to have ended work on the app, and I formally ended our partnership when I no longer felt that I could trust them.

Describe the impact this engagement has had on your business.

Dev Technosys took three months longer than expected to deliver an MVP that didn’t work. As a result, I lost 6–7 months of development time and lacked a working product to show interested parties and investors. I paid $15,000 for a separate user data aggregation API that I haven’t even used yet because the app hasn't launched. As soon as I saw Dev Technosys’s designs, I hired another developer to double-check their work; this cost an additional $3000 that I hadn’t planned for. The secondary developer will finish the app and all testing within the next two weeks. We’ll resubmit the app to the App Store for approval.

How was project management handled?

Our project lacked consistent leadership, and Dev Technosys switched our project manager multiple times. Whenever I had an inquiry, the team frequently redirected me, claiming that my question didn’t fall under their responsibilities. I had to beg for updates on project progress. I also received code in a zip file rather than a more professional tool such as GitHub or Bitbucket.

My new developers call me every day for five minutes to update me on the work they’ve completed and the tasks they’re going to tackle next. I didn’t have that experience working with Dev Technosys.

In what specific areas can they improve?

Erratic and ineffective communication was a hallmark of the relationship. Dev Technosys missed key details throughout the project, demonstrating a seeming lack of care and accountability. Their sporadic updates gave me only a partial understanding of their progress.

What advice do you have for clients with similar needs to yours?

Make sure your developer understands your ideas, your brand, and your goals thoroughly before getting involved with them.

Company Responses

We would like to state that project failure was due the client's poor project management. We advise all clients to hire good project manager, and offered them an experienced manager, but they wanted to do it themselves. They had two teams working simultaneously on the project without a project manager.

They frequently changed project requirements without consulting us, but still wanted to keep the same budget. When we disagreed, they threatened to leave a bad review. Our upper management started to work on this project to make the process smooth, but other developers, who they said they hired from UpWork, failed to deliver. We fully refunded the client on our end.

Regarding issues with the App Store, the client had difficulties because they tried to use an individual account, through which Apple doesn't accept Firm Applications. Apple asked their team to submit details about his company, but they did not, so the application could not be posted.

We do not doubt the client's good intentions, but they were working outside of their expertise, and that is why the project failed.