CMARIX

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a platform for safari tours and trips.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX?

I needed someone to develop an efficient and secure web platform.

SOLUTION

What was the scope of their involvement?

CMARIX developed my platform using WordPress and Laravel.

What is the team composition?

I worked with a sales manager, project manager, developer, and designer.  

How did you come to work with CMARIX?

I went to India and met about five different companies to get their feedback on the project I wanted to pursue. CMARIX was the company that I wanted to work with the most. They were dedicated, explained things, and even provided insights on how I could make my idea even better.

How much have you invested with them?

I spent $3,000.

What is the status of this engagement?

We worked together from March–June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I haven’t launched the product yet. However, I’ve shown it to some people, and they say it’s very simple and user-friendly.

How did CMARIX perform from a project management standpoint?

CMARIX’s team used their professional perspectives to provide suggestions on how to make the platform perform better. The project manager was always available to answer questions and discuss what they’d completed, what they were working on, and what they’d do in the future.

There was a time difference between our teams, and they always met us more than halfway to ensure we could reach them if we needed to talk or ask questions. They often worked early or late to accommodate our business hours.

What did you find most impressive about them?

Their sales manager was with us throughout the process and explained everything in great detail.

Are there any areas they could improve?

No, there’s nothing I can think of for them to improve.

Do you have any advice for potential customers?

Have everything planned out from the start.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at RainbowFame Industry Ltd, a shoe training company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX?

We needed to develop an e-commerce website and application for selling our new sports training shoes.

SOLUTION

What was the scope of their involvement?

CMARIX developed the code for our e-commerce platform and application. They built a 360-degree functionality. They also created a preorder functionality for our website. They set up a user login portal; when we begin shipping our shoes to the US, users will be able to check their preorder and receive notifications about its status. The team also integrated PayPal.

What is the team composition?

I interacted with one manager and a project manager.

How did you come to work with CMARIX?

I found them on Clutch and connected with them through email.

How much have you invested with them?

My company spent $15,700.

What is the status of this engagement?

We worked together from May–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with their work and the costs of their services. Everything is functioning very well. The 360-degree functionality is working smoothly.

How did CMARIX perform from a project management standpoint?

Project management and communication were very good. They responded quickly. We worked very well together; it was a convenient partnership. We communicated via email and Skype.

What did you find most impressive about them?

They were good about communicating and delivering on time. I have so many projects I plan to use them on in the future.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

I had a good experience with them.

BACKGROUND

Please describe your company and your position there.

We provide consulting services for organizations seeking to maximize their ROI on initiatives related to information management, learning, and live streaming.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

We needed talented web developers to help us finalize our custom WordPress child theme to synchronize the look and feel of our blog and the rest of our website.

What were your goals for this project?

We wanted consistent layout across our web domain among standard HTML pages and WordPress-driven blog posts.

SOLUTION

How did you select this vendor?

We found them online using DuckDuckGo.

Describe the project and the services they provided in detail.

They provided expert analysis and development in a timely fashion.

What was the team composition?

We worked with web developers and assorted coordinators.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our web site looks more professional and appealing than ever before. We anticipate an improved impact on inbound marketing.

How was project management arranged and how effective was it?

Their communication was excellent, from the initial consultation through the final delivery.

What did you find most impressive about this company?

They are professionals of the first order.

Are there any areas for improvement?

They might want to think about augmenting their practical project deliverables with marketing information about what future services might be compelling for the client to consider.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a web agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

We hired CMARIX to develop our new online service and assist with WordPress projects.

What were your goals for this project?

We wanted to create a faster online service that would free our time to work on more important projects.

SOLUTION

How did you select this vendor?

We chose CMARIX after comparing them with 10 other companies. We liked their professionalism and the pricing was within our budget.

Describe the project and the services they provided in detail.

CMARIX updated our WordPress platform. They developed our online service portal using Laravel. We assigned tasks that built on the existing framework. 

What was the team composition?

We had two different developers from CMARIX. One developer worked on our new Laravel online service and another helped us with our agency missions.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The CMARIX team made sure to finish our project before our most important deadline, which yielded great results for our company.

How was project management arranged and how effective was it?

We were pleased with CMARIX’s overall project management. Whenever we complained about an issue, they took it seriously and resolved it quickly. For communication, we used tools like Skype, Slack, and Trello. There were some challenges with our language barrier at the start, but over time we learned to work around those setbacks.

What did you find most impressive about this company?

We appreciated a lot that they did listen about what we complained about and gave us help how we better could handle the culture and language differences. They could also solve some overtime when a project needed that.

Are there any areas for improvement?

I think there are always areas for improvement for every company, but overall we are happy with the help we have gotten during the project. We will hire CMARIX again in the future.

BACKGROUND

Please describe your company and your position there.

I’m a freelance artist. I primarily work as a photographer for influencers, musicians, and DJs. I also create apps, solutions, and ideas with business partners and peers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

My partner and I came up with an idea for an app, and we hired CMARIX to help us create it.

What were your goals for this project?

We wanted a platform to make it more convenient for people to create artwork and images on their phone, instead of needing desktop photoshop tools. The goal was to have an app that helped users easily create viral images.

SOLUTION

How did you select this vendor?

I looked for app developers online and pitched our idea to several companies, but ultimately chose CMARIX for the project.

Describe the project in detail.

We brought our concept and designs to CMARIX, and their team developed the platform. We provided them with our vision for the screens and logos for each app. Their team requests all the materials they need, and we supply them with each item and approve the process before it starts.

What was the team composition?

They provided a dedicated team manager and lead developer, plus a small team to support the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They have produced beautiful, quality work for us. One of the apps they developed for us has over 130,000 downloads, and the other has nearly 10,000 within a short time. We’ve done several updates with CMARIX that have helped earn more impressions and downloads, and improve the overall UX.

How effective was the workflow between your team and theirs?

Both teams are always on the same page and are open to feedback. We communicate well when making decisions and fleshing out our ideas. They provide honest and transparent insight.

What did you find most impressive about this company?

Their quick response time and insightful feedback are valuable to us. We don’t have to deal with emails or support tickets because they respond to our messages within minutes.

Are there any areas for improvement?

Although work could always be completed faster, we’re satisfied with the work they’ve produced.

BACKGROUND

Please describe your company and your position there.

I’m a software developer at Giesecke+Devrient Currency Technology (also known as G+D Currency Technology). We develop solutions for banknotes and banknote processing systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

We engaged CMARIX to develop a Windows-based application using Windows Presentation Foundation (WPF) and C#.​

​​​​​​What were your goals for this project?

We wanted a development partner to help us design, build, and integrate this application.

SOLUTION

How did you select this vendor?

We found CMARIX online and assessed their ratings.

Describe the project and the services they provided in detail.

CMARIX first helped translate the application storyboards and use cases into a functional design. They then built the application, ensuring that they wrote reliable and efficient C# code and that the product had a high level of performance, quality, and responsiveness. They also solved bugs and bottlenecks as needed.

What was the team composition?

We work with a project coordinator, an HR manager, and a developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

CMARIX’s development has met all the requirements so far. The team helps ensure that the project meets high expectations and achieves specific business outcomes.

How was project management arranged and how effective was it?

The project coordinator maintains and monitors project plans, schedules, work hours, budgets, and expenditures. They also organize and participate in meetings. We’re overall satisfied with CMARIX’s management.

What did you find most impressive about this company?

CMARIX provides personalized service and solutions tailored to our requirements and end user.

Are there any areas for improvement?

Sometimes time zone differences cause delays and miscommunication about work schedules.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of GameWithMe. We’re an uncensored video game streaming service that allows performers to do shows and monetize their followings with minimal restrictions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

I hired them to develop a web platform that we could take to market. The site need to be fast and responsive while also giving us a unique look.

What were your goals for this project?

I tasked CMARIX with developing a functional, stable site using my concept and mock-up. The site needed to look good and serve as a fun place for performers to broadcast their shows.

SOLUTION

How did you select this vendor?

Several firms bid for our project, including adult webcam businesses and local options. Out of all the candidates, I selected CMARIX based on several factors—they worked within my budget, provided a point of contact that kept me informed of daily progress, and were willing to review numerous uncomfortable web pages with the utmost professionalism. Furthermore, they had a strong portfolio and were on the cutting edge of development.

Describe the project and the services they provided in detail.

CMARIX has transformed my concept from an Adobe XD project into a functional broadcasting platform. They’ve coded the site from scratch, building out the broadcasting features and chat function. The tech stack includes HTML 5, Wowza Streaming Engine, and Java. Currently, we’re still in the early phases of the project, but they’re providing ongoing development.

What was the team composition?

The team consists of a project manager and developers. With CMARIX handling development, they’re taking on as much work as 10 US-based developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re still about a month away from launch, but the impact has been immeasurable. CMARIX has transformed our concept into a functional web property that can stand up to our larger corporate competitors.

How was project management arranged and how effective was it?

Their project manager’s leadership has been imperative to the growth of the project. He keeps me apprised of everything on a daily basis and asks questions when needed. His effectiveness is unmatched.

As a team, they’ve performed better than I could have ever imagined. Not only have they done everything I’ve asked, but they’ve also delivered on time and exceeded my expectations. The team communicates incredibly well, which has made the experience easy and exciting.

What did you find most impressive about this company?

CMARIX has made my dreams a reality, and I’m impressed with the quality of their work. It’s hard to hand over the majority of your life’s savings to a company you’ve never met, but they’ve managed the project well and provided perspective when I needed it. Even from the first association, they’ve given me direct access to their entire team, and their CEO has reached out to me to lend a personal touch to the relationship.

Are there any areas for improvement?

No, they’re an incredible firm to work with. While it would be nice if they were within my time zone, it doesn’t bother me to work with their schedule.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of CouchShopr. We’re an on-demand delivery service that connects customers with our drivers, who then deliver the ordered items. The concept is that our drivers get paid a delivery fee, pay for the order, and get reimbursed by our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX?

Because I didn’t have the coding or development experience to create the app, I needed a team of developers. We wanted the iOS app to have chat and payment functionalities.

SOLUTION

What was the scope of their involvement?

Initially, we explained our goals for the app, regarding features and visuals. They incorporated their ideas into our concept and, after getting our approval on their proposal, began development. Their team built a chat feature to allow for contact between drivers and customers and implemented an element for blocking unwanted, inappropriate communication. They are still working on the payment tool, which will manage reimbursements and fees.

What is the team composition?

Kiran (Business Development Executive, CMARIX), initially reached out to begin the project. We also work with Mitesh (Business Development Manager) and Sunny (Business Development Sr. Manager). Our project lead is Piyush (PHP Lead, CMARIX), and he provides two other members from the development team.

How did you come to work with CMARIX?

After I posted the job on LinkedIn, Kiran contacted me with a proposal. I found them to be promising and the price was lower than expected.

How much have you invested with them?

By the end of the engagement, we expect to spend around $10,000.

What is the status of this engagement?

We began the project in July 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Though the app hasn’t launched yet, we’ve received glowing feedback on the look and concept. The product is exactly what we envisioned—they’ve incorporated all the features we wanted. There is excitement from those who have previewed it, and we’re anticipating a strong launch.

How did CMARIX perform from a project management standpoint?

They provide daily progress updates and keep me in the loop throughout the project. They track process in Excel spreadsheets and send us emails about milestone updates.

What did you find most impressive about them?

Despite the significant time difference, they communicate effectively with us and proactively handle any issues. Additionally, they’ve done a great job of guiding me through my first app development process, and have helped me learn the ropes.

Are there any areas they could improve?

Though the language barrier and time difference are sometimes a struggle, they handle it exceptionally well, and it hasn't become an issue.

Do you have any advice for potential customers?

Giving them your requirements and vision for the project upfront makes the process simpler. If you can provide a detailed scope and stick to your plan, they’ll be able to do the project more efficiently.

BACKGROUND

Introduce your business and what you do there.

I’m a private consultant who has just started a company called Tephra Solar & Schwen Consulting.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX TechnoLabs?

One of our clients is a fast-growing solar sails company that wanted a CRM with a built-in project management app. The platform would allow his salespeople and installation managers to log in, see account data, track leads, and so forth. At the time, we looked into Salesforce along with a few other out-of-box CRMs and realized that it would be more cost-effective to develop our own. After finding little success with other developers, we partnered with CMARIX TechnoLabs to build the custom CRM.

SOLUTION

What was the scope of their involvement?

CMARIX TechnoLabs inherited the project from our previous vendor who wrote the original CRM in C#. The tech stack included a .NET MVC framework, a Microsoft SQL Server database, Bootstrap, and JavaScript. However, the team didn’t know how to fully utilize the technology and developed a novice structure that left us open to bugs.

Once CMARIX TechnoLabs took over the collaboration, they quickly pointed out the flaws in the original structure. We decided to start over, and CMARIX TechnoLabs redid the architecture for the whole project within a week. They also supported me while I set up the development environment on Microsoft Azure. Although they didn’t have much experience with Azure, they quickly came up to speed and can now use it to test for bugs, make changes, and deploy updates. We’re currently focusing on the built-in project management app.

What is the team composition?

I primarily work with Parth (Senior Software Developer, CMARIX TechnoLabs) and Mitesh (Business Development Manager, CMARIX TechnoLabs). Mitesh acts as their project manager. He keeps track of the budget, making sure that we’ve discussed and scheduled the payments to ensure a smooth process. He also ensures that my needs are in the appropriate pipeline so that we have the right developers on the job.

How did you come to work with CMARIX TechnoLabs?

When we left our previous vendor, we sought resources who were communicative, professional, and cost-effective. I posted the project on LinkedIn and received some local and offshore bids. After a rigorous background check, CMARIX TechnoLabs ended up being the least expensive option, so we reached out to them.

I appreciated that Mitesh took the effort to fully understand our requirements. Well-spoken and knowledgeable, he made a point of being available when needed, often staying up until 2 AM his time to discuss the project. I felt good about their team and decided to move forward with them.

How much have you invested with them?

They typically charge $16 per hour for full-time work; that’s 40 hours per week with four weeks in a month. On a week-to-week basis, they charge $18 per hour.

What is the status of this engagement?

We started working with them in August 2018 and have another 6–12 months of work planned. We’re also looking to take the CRM to market, after which we’ll send all the development work to them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, they produce quality work that’s both functional and reliable. We’ve had a few different release goals so far; after a soft launch, our client’s sales team found a minor bug and design flaw. CMARIX TechnoLabs resolved those issues quickly without overcharging us and worked to make the CRM more intuitive. The longer we've collaborated on this project, they better they've envisioned our needs.

How did CMARIX TechnoLabs perform from a project management standpoint?

Since there’s a 12-hour time difference between us, it’s nice to have daily standups via Skype to coordinate the project. They update me on their progress, and I provide instructions for tasks. Typically, we manage the application lifecycle with Trello, storing any changes on Bitbucket and deploying them to Azure. Since I have a strong background in testing, I’m able to test their changes before we deploy them, however, the team is also fully capable of doing the testing themselves.

What did you find most impressive about them?

I completely trust CMARIX TechnoLabs and cannot say enough good things about working with them. The team is committed to retaining long-term customers at all costs, even if it means making sacrifices on their end. In particular, Parth works hard to help us meet deadlines. He has excellent architectural design ideas and excels at UI.

Furthermore, the team has worked on several CRMs in the past, so they have a lot of experience in the field. At the beginning of the engagement, I only had to explain to each developer what to do once. After a month’s time, they’d done three times as much work as my previous vendor for a fraction of the cost. I’m immensely satisfied with CMARIX TechnoLab’s work and see them as part of my own team.

Are there any areas they could improve?

I’d like for the team to be more proactive in giving recommendations. Whereas some developers list everything they know and promote their skill sets, CMARIX TechnoLabs prefers to keep quiet and code. This was good in the beginning because we were getting to know each other. But, having worked with Parth and his developers for months, I trust his input. If he says something should be a certain way, it probably should be.

BACKGROUND

Introduce your business and what you do there.

I was the IT manager at a startup when we worked with CMARIX.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX?

We needed a total redesign of our original website. The existing site that the in-house team had built was bloated and slow.

SOLUTION

What was the scope of their involvement?

CMARIX redesigned and rebuilt our website using Angular C# on the front end and server side and SQL Server on the backend. We collaborated on the design and provided them with wireframes. They integrated a blog and a chat functionality similar to WhatsApp. There's also a transactional component.

What is the team composition?

We worked with a project manager who managed their internal team.

How did you come to work with CMARIX?

I found them via a Google search. A friend of mine had used them and recommended them when I asked.

How much have you invested with them?

We spent about $72,000.

What is the status of this engagement?

We worked together between December 2015 and June 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We experienced a huge jump in traffic after the site went live. Customer engagement also improved. An app on the site that tracked customers’ clicks showed a threefold increase.

How did CMARIX perform from a project management standpoint?

We used Atlassian for project management. We met every day as a team to talk about issues or items that might take longer than expected. They were very hands-on, which was great because you don’t always have that.

Our project manager was wonderful. He kept the team in line and on schedule. He consolidated what they needed from us to move items forward. It’s hard to find outsourcing teams that have that kind of project leader managing the team. It’s hard to have that kind of connection from such a distance but they made it very easy. I don’t think it would have been possible without their project manager.

What did you find most impressive about them?

It was amazing that you could reach them—or at least the project manager—during the business day in the US. It’s nice to be able to reach someone during your working hours if you have a question rather than waiting until 10 p.m. to call.

They were quick to research different technologies and come up with solutions that best fit our needs. I appreciated the quick turnaround. Obviously, no company is going to know everything that’s possible. The ability to research available technology and learn enough to be able to implement within a few weeks was great.

Do you have any advice for potential customers?

It’s important to be accessible to the team. When they outsource projects, people often take the mentality that they just send the design and the firm builds it. In reality, it’s more of a give-and-take process. Make yourself available to the team to provide feedback and receive feedback from them. Not talking to each other throughout the process does a disservice to both sides, especially since so many projects fail due to communication breakdowns.