CMARIX

BACKGROUND

Please describe your company and your position there.

I am COO & Co-Founder at CapActix Business Solutions, an ISO 9001:2015 & 27001:2013 certified KPO company. CapActix offers a wide range of Accounting & Business Analysis outsourcing services and back-office support services to CPA firms, Accounting firms, and SMEs across the USA.

Having an intenational presence, we were looking for a web development company that can take care of all our requests.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

We hire CMARIX for various web development projects from something as simple as creating HTML email templates to larger projects such as customizing the front-end and CMS of our company website.

What were your goals for this project?

We were involved in various projects along the way but our overall objective is to provide a better web experience and communicate better with our potential customers.

SOLUTION

How did you select this vendor?

CMARIX was recommended by a friend who has worked with them on a custom Fintech platform. We started out working together on very small projects and as out trust for CMARIX grew we started taking on bigger projects

Describe the project and the services they provided in detail.

CMARIX assists with almost every aspect of web projects. We share our ideas on visual layouts and functionalities for each project, discuss realistic solutions and CMARIX plans and executes the development side of the project.

What was the team composition?

The team composition included a Project Manager, Designers, UI/UX Consultant, Sr. Developers, QA engineers, and AWS expert.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Each project has improved the experience of the visitors on our website, and knowing we can always consult and work with CMARIX we are able to make updates or launch new web projects without a hassle.

How was project management arranged and how effective was it?

They are very good at communicating the overall timeline for the project, and the progress. Also very responsive to any kind of queries.

What did you find most impressive about this company?

Responsiveness. CMARIX reacts very quickly to clients' requests. How they manage very urgent projects in a timely manner is most impressive about CMARIX.

Are there any areas for improvement?

No. Not at the moment.

BACKGROUND

Please describe your company and your position there.

We are a vitamin and mineral manufacturing and distributing company. I hired CMARIX in 2015 to assist our in house team in our first migration to Magento 1. After that we migrated all sites to Magento 1, and we launched a B2B portal. Since then we have migrated all sites to Magento 2 and CMARIX continues to be a strong daily contributor of our projects and day to day tasks. The team has been extremely accommodating, patient and has always remained professional and reliable.

The developers, project manager and account manager have all been excellent for our business and without them we could not be where we are today. After five years we are still working with them for all of our Magento and other Web IT related tasks. They provide us with excellent resources for PHP developers, mobile optimization, custom plugins and extensions, Magento 2 customization and all API integrations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

• Magento 1
• Rainbow Light Magento 2
• Rainbow Light Magento 1
• Iceland Health Magento 2
• Iceland Health Magento 1
• Blessed Herbs Magento 2
• Blessed Herbs Magento 1
• Champion Performance Magento 1
• Sedona Labs Magento 1
• Sedona Pro Magento 2
• Natural Vitality Magento 2
• Rainbow Light

They also supported us while we migrated one of our DTC sites off of WooCommerce and into Magento 2.

What were your goals for this project?

They developed many projects over these five years, some were for B2B sites and other for DTC sites. Our goal was to reach our customers directly and convert them online.

SOLUTION

How did you select this vendor?

I did much research online and found them on Linked in, I interviewed them and realized that they had much knowledge in this space, and I was right.

Describe the project and the services they provided in detail.

They have helped us with all areas of web development. Project deployment, change requests, project management, website migrations, web site refresh, website redesign, customized work and more.

What was the team composition?

Our team has changed during the years, depending on the scope of our projects. We have had as many as 6 developers and as little as 2 developers depending on our requirements and budget.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our projects have always been launched either on time, or within very reasonable timelines - considering that most of the delays were our own fault. They are very accommodating to last minute changes and are always willing to work extra to meet launch date expectations.

How was project management arranged and how effective was it?

I had a morning Stand In call with the Project Manager and sometimes one of the developers attended. Each morning we discuss the work for the day, prior day's work, roadblocks, upcoming deliverable and milestones.

What did you find most impressive about this company?

The customer support is excellent and the level of personal service received is exceptional.

Are there any areas for improvement?

I would love to see CMARIX grow even more and open in additional countries.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of a platform for safari tours and trips.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX?

I needed someone to develop an efficient and secure web platform.

SOLUTION

What was the scope of their involvement?

CMARIX developed my platform using WordPress and Laravel.

What is the team composition?

I worked with a sales manager, project manager, developer, and designer.  

How did you come to work with CMARIX?

I went to India and met about five different companies to get their feedback on the project I wanted to pursue. CMARIX was the company that I wanted to work with the most. They were dedicated, explained things, and even provided insights on how I could make my idea even better.

How much have you invested with them?

I spent $3,000.

What is the status of this engagement?

We worked together from March–June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I haven’t launched the product yet. However, I’ve shown it to some people, and they say it’s very simple and user-friendly.

How did CMARIX perform from a project management standpoint?

CMARIX’s team used their professional perspectives to provide suggestions on how to make the platform perform better. The project manager was always available to answer questions and discuss what they’d completed, what they were working on, and what they’d do in the future.

There was a time difference between our teams, and they always met us more than halfway to ensure we could reach them if we needed to talk or ask questions. They often worked early or late to accommodate our business hours.

What did you find most impressive about them?

Their sales manager was with us throughout the process and explained everything in great detail.

Are there any areas they could improve?

No, there’s nothing I can think of for them to improve.

Do you have any advice for potential customers?

Have everything planned out from the start.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at RainbowFame Industry Ltd, a shoe training company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX?

We needed to develop an e-commerce website and application for selling our new sports training shoes.

SOLUTION

What was the scope of their involvement?

CMARIX developed the code for our e-commerce platform and application. They built a 360-degree functionality. They also created a preorder functionality for our website. They set up a user login portal; when we begin shipping our shoes to the US, users will be able to check their preorder and receive notifications about its status. The team also integrated PayPal.

What is the team composition?

I interacted with one manager and a project manager.

How did you come to work with CMARIX?

I found them on Clutch and connected with them through email.

How much have you invested with them?

My company spent $15,700.

What is the status of this engagement?

We worked together from May–August 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with their work and the costs of their services. Everything is functioning very well. The 360-degree functionality is working smoothly.

How did CMARIX perform from a project management standpoint?

Project management and communication were very good. They responded quickly. We worked very well together; it was a convenient partnership. We communicated via email and Skype.

What did you find most impressive about them?

They were good about communicating and delivering on time. I have so many projects I plan to use them on in the future.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

I had a good experience with them.

BACKGROUND

Please describe your company and your position there.

We provide consulting services for organizations seeking to maximize their ROI on initiatives related to information management, learning, and live streaming.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

We needed talented web developers to help us finalize our custom WordPress child theme to synchronize the look and feel of our blog and the rest of our website.

What were your goals for this project?

We wanted consistent layout across our web domain among standard HTML pages and WordPress-driven blog posts.

SOLUTION

How did you select this vendor?

We found them online using DuckDuckGo.

Describe the project and the services they provided in detail.

They provided expert analysis and development in a timely fashion.

What was the team composition?

We worked with web developers and assorted coordinators.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our web site looks more professional and appealing than ever before. We anticipate an improved impact on inbound marketing.

How was project management arranged and how effective was it?

Their communication was excellent, from the initial consultation through the final delivery.

What did you find most impressive about this company?

They are professionals of the first order.

Are there any areas for improvement?

They might want to think about augmenting their practical project deliverables with marketing information about what future services might be compelling for the client to consider.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a web agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

We hired CMARIX to develop our new online service and assist with WordPress projects.

What were your goals for this project?

We wanted to create a faster online service that would free our time to work on more important projects.

SOLUTION

How did you select this vendor?

We chose CMARIX after comparing them with 10 other companies. We liked their professionalism and the pricing was within our budget.

Describe the project and the services they provided in detail.

CMARIX updated our WordPress platform. They developed our online service portal using Laravel. We assigned tasks that built on the existing framework. 

What was the team composition?

We had two different developers from CMARIX. One developer worked on our new Laravel online service and another helped us with our agency missions.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The CMARIX team made sure to finish our project before our most important deadline, which yielded great results for our company.

How was project management arranged and how effective was it?

We were pleased with CMARIX’s overall project management. Whenever we complained about an issue, they took it seriously and resolved it quickly. For communication, we used tools like Skype, Slack, and Trello. There were some challenges with our language barrier at the start, but over time we learned to work around those setbacks.

What did you find most impressive about this company?

We appreciated a lot that they did listen about what we complained about and gave us help how we better could handle the culture and language differences. They could also solve some overtime when a project needed that.

Are there any areas for improvement?

I think there are always areas for improvement for every company, but overall we are happy with the help we have gotten during the project. We will hire CMARIX again in the future.

BACKGROUND

Please describe your company and your position there.

I’m a freelance artist. I primarily work as a photographer for influencers, musicians, and DJs. I also create apps, solutions, and ideas with business partners and peers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

My partner and I came up with an idea for an app, and we hired CMARIX to help us create it.

What were your goals for this project?

We wanted a platform to make it more convenient for people to create artwork and images on their phone, instead of needing desktop photoshop tools. The goal was to have an app that helped users easily create viral images.

SOLUTION

How did you select this vendor?

I looked for app developers online and pitched our idea to several companies, but ultimately chose CMARIX for the project.

Describe the project in detail.

We brought our concept and designs to CMARIX, and their team developed the platform. We provided them with our vision for the screens and logos for each app. Their team requests all the materials they need, and we supply them with each item and approve the process before it starts.

What was the team composition?

They provided a dedicated team manager and lead developer, plus a small team to support the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They have produced beautiful, quality work for us. One of the apps they developed for us has over 130,000 downloads, and the other has nearly 10,000 within a short time. We’ve done several updates with CMARIX that have helped earn more impressions and downloads, and improve the overall UX.

How effective was the workflow between your team and theirs?

Both teams are always on the same page and are open to feedback. We communicate well when making decisions and fleshing out our ideas. They provide honest and transparent insight.

What did you find most impressive about this company?

Their quick response time and insightful feedback are valuable to us. We don’t have to deal with emails or support tickets because they respond to our messages within minutes.

Are there any areas for improvement?

Although work could always be completed faster, we’re satisfied with the work they’ve produced.

BACKGROUND

Please describe your company and your position there.

I’m a software developer at Giesecke+Devrient Currency Technology (also known as G+D Currency Technology). We develop solutions for banknotes and banknote processing systems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

We engaged CMARIX to develop a Windows-based application using Windows Presentation Foundation (WPF) and C#.​

​​​​​​What were your goals for this project?

We wanted a development partner to help us design, build, and integrate this application.

SOLUTION

How did you select this vendor?

We found CMARIX online and assessed their ratings.

Describe the project and the services they provided in detail.

CMARIX first helped translate the application storyboards and use cases into a functional design. They then built the application, ensuring that they wrote reliable and efficient C# code and that the product had a high level of performance, quality, and responsiveness. They also solved bugs and bottlenecks as needed.

What was the team composition?

We work with a project coordinator, an HR manager, and a developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

CMARIX’s development has met all the requirements so far. The team helps ensure that the project meets high expectations and achieves specific business outcomes.

How was project management arranged and how effective was it?

The project coordinator maintains and monitors project plans, schedules, work hours, budgets, and expenditures. They also organize and participate in meetings. We’re overall satisfied with CMARIX’s management.

What did you find most impressive about this company?

CMARIX provides personalized service and solutions tailored to our requirements and end user.

Are there any areas for improvement?

Sometimes time zone differences cause delays and miscommunication about work schedules.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of GameWithMe. We’re an uncensored video game streaming service that allows performers to do shows and monetize their followings with minimal restrictions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CMARIX?

I hired them to develop a web platform that we could take to market. The site need to be fast and responsive while also giving us a unique look.

What were your goals for this project?

I tasked CMARIX with developing a functional, stable site using my concept and mock-up. The site needed to look good and serve as a fun place for performers to broadcast their shows.

SOLUTION

How did you select this vendor?

Several firms bid for our project, including adult webcam businesses and local options. Out of all the candidates, I selected CMARIX based on several factors—they worked within my budget, provided a point of contact that kept me informed of daily progress, and were willing to review numerous uncomfortable web pages with the utmost professionalism. Furthermore, they had a strong portfolio and were on the cutting edge of development.

Describe the project and the services they provided in detail.

CMARIX has transformed my concept from an Adobe XD project into a functional broadcasting platform. They’ve coded the site from scratch, building out the broadcasting features and chat function. The tech stack includes HTML 5, Wowza Streaming Engine, and Java. Currently, we’re still in the early phases of the project, but they’re providing ongoing development.

What was the team composition?

The team consists of a project manager and developers. With CMARIX handling development, they’re taking on as much work as 10 US-based developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’re still about a month away from launch, but the impact has been immeasurable. CMARIX has transformed our concept into a functional web property that can stand up to our larger corporate competitors.

How was project management arranged and how effective was it?

Their project manager’s leadership has been imperative to the growth of the project. He keeps me apprised of everything on a daily basis and asks questions when needed. His effectiveness is unmatched.

As a team, they’ve performed better than I could have ever imagined. Not only have they done everything I’ve asked, but they’ve also delivered on time and exceeded my expectations. The team communicates incredibly well, which has made the experience easy and exciting.

What did you find most impressive about this company?

CMARIX has made my dreams a reality, and I’m impressed with the quality of their work. It’s hard to hand over the majority of your life’s savings to a company you’ve never met, but they’ve managed the project well and provided perspective when I needed it. Even from the first association, they’ve given me direct access to their entire team, and their CEO has reached out to me to lend a personal touch to the relationship.

Are there any areas for improvement?

No, they’re an incredible firm to work with. While it would be nice if they were within my time zone, it doesn’t bother me to work with their schedule.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of CouchShopr. We’re an on-demand delivery service that connects customers with our drivers, who then deliver the ordered items. The concept is that our drivers get paid a delivery fee, pay for the order, and get reimbursed by our company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CMARIX?

Because I didn’t have the coding or development experience to create the app, I needed a team of developers. We wanted the iOS app to have chat and payment functionalities.

SOLUTION

What was the scope of their involvement?

Initially, we explained our goals for the app, regarding features and visuals. They incorporated their ideas into our concept and, after getting our approval on their proposal, began development. Their team built a chat feature to allow for contact between drivers and customers and implemented an element for blocking unwanted, inappropriate communication. They are still working on the payment tool, which will manage reimbursements and fees.

What is the team composition?

Kiran (Business Development Executive, CMARIX), initially reached out to begin the project. We also work with Mitesh (Business Development Manager) and Sunny (Business Development Sr. Manager). Our project lead is Piyush (PHP Lead, CMARIX), and he provides two other members from the development team.

How did you come to work with CMARIX?

After I posted the job on LinkedIn, Kiran contacted me with a proposal. I found them to be promising and the price was lower than expected.

How much have you invested with them?

By the end of the engagement, we expect to spend around $10,000.

What is the status of this engagement?

We began the project in July 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Though the app hasn’t launched yet, we’ve received glowing feedback on the look and concept. The product is exactly what we envisioned—they’ve incorporated all the features we wanted. There is excitement from those who have previewed it, and we’re anticipating a strong launch.

How did CMARIX perform from a project management standpoint?

They provide daily progress updates and keep me in the loop throughout the project. They track process in Excel spreadsheets and send us emails about milestone updates.

What did you find most impressive about them?

Despite the significant time difference, they communicate effectively with us and proactively handle any issues. Additionally, they’ve done a great job of guiding me through my first app development process, and have helped me learn the ropes.

Are there any areas they could improve?

Though the language barrier and time difference are sometimes a struggle, they handle it exceptionally well, and it hasn't become an issue.

Do you have any advice for potential customers?

Giving them your requirements and vision for the project upfront makes the process simpler. If you can provide a detailed scope and stick to your plan, they’ll be able to do the project more efficiently.