Capital Numbers

BACKGROUND

Please describe your company and your position there.

I'm the owner of Fossil Graphics, a digital creative agency specializing in e-commerce clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Our client required a user friendly, merchant centered order screen interface. The default WooCommerce interface for managing orders fell far short of this. We needed to develop a user interface that simplified the process of creating invoices and sending them to clients for payment online. They also needed an integrated manual method for taking credit card payments over the phone.

SOLUTION

How did you select this vendor and what were the deciding factors?

I collected competitive bids from 4 different vendors for a very specific set of development parameters. The Capital Numbers team not only came back with a fair price, they showed a clear understanding of our needs, beyond that of any other development provider.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project intent was to extend the WooCommerce e-commerce platform for Wordpress with a custom plugin.This required several technologies including PHP, MySQL, Javascript (JQuery), HTML and CSS. The project, in a nutshell, was to create an order screen interface similar to the one used in the Shopify platform. The purpose was to convert the default WooCommerce interface into a simplified, intuitive management center for both online orders and manually created orders (orders created by Admin in the backend). The new interface relied heavily on Ajax resources to process various functions, as well as solid user interface design concepts.

How many people from the vendor's team worked with you, and what were their positions?

Two people worked with me directly on the plugin development. Tulika Sikdar was the project manager and Mriganka Jana was the lead developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is nearly complete as of this review. I am waiting for final fixes to implement the plugin in a live environment. The goal is for greatly improved efficiency in the retail sales work flow for the end client.

Describe their project management style, including communication tools and timeliness.

Tulika was a pleasure to work with. She is very articulate and capable of synthesizing information, both to me and to Mriganka. This said, communications were difficult at times. The team uses Google Meets as a platform for discussions. There was a terrible echo on each of my calls with the team that muddled understanding on both sides. In my opinion, the firm would be better served by a third party meeting software that has better control over technical parameters. These meeting inefficiencies did add time to the overall project, not due to the team but to the meeting platform in use.

As for timelines, there were several delays due to family situations among the team and natural weather phenomenon in their location. These are understandable delays that couldn't be helped. However, ultimately the project was well overdue. The original estimate included a timeline of 4-5 weeks and the project is just wrapping up after about 4 months. Again some of the time loss was unavoidable but I'm not sure those issues were fully responsible for the extended development time. I reviewed and responded to project updates within 24 hours of receiving them so I don't have an explanation as to why development took so much longer than projected.

As a final word about this, the timeline extensions were largely overlooked by the end client in favor of the quality of the end product. Ultimately, the code is very high quality and the final work product functions exactly how the client wanted.

What did you find most impressive or unique about this company?

The dedication of the small team outshined everything else! Tulika and Mriganka worked very diligently to answer all of our needs and give is a great end product.

Are there any areas for improvement or something they could have done differently?

As mentioned, the communication platform could be improved. There are other minor details that could be a source of complaint but overall, these did not affect the project outcomes one way or another.

BACKGROUND

Please describe your company and your position there.

We are a digital agency focused on web / app development and DM services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We required a skilled front end developer to help us action an accessibility audit of a client website,

SOLUTION

How did you select this vendor and what were the deciding factors?

Online searches and recommendations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Following selection a kick off meeting was arranged where we outlined the project goals. Basically reducing the errors and violations of WCAG 2.1 standards on the build of 3 complimentary web sites.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a skilled front end developer and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We managed to reduce the number of defects by over 50%.

Describe their project management style, including communication tools and timeliness.

The developer had daily scrums with our lead developer to scope the work required. We had a weekly all team meeting to review progress and plan the next steps. We generally used slack and Google sheets to manage the project.

What did you find most impressive or unique about this company?

They have provided a good quality developer who performs well. They have been courteous and good to work with.

Are there any areas for improvement or something they could have done differently?

When we first started the developer chosen was at a lower level of expertise (in our opinion) than billed but he was replaced with a more senior developer who was fine.

BACKGROUND

Please describe your company and your position there.

Consultant assisting with guidance for a venture group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Major customization of a Wordpress theme.

SOLUTION

How did you select this vendor and what were the deciding factors?

Their promptness and professionalism.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Major customization of an existing WordPress theme.

How many people from the vendor's team worked with you, and what were their positions?

3 very talented people worked with us on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There were many customization features that came up and Captial Numbers accomplished all.

Describe their project management style, including communication tools and timeliness.

Clear and concise communication throughout the project.

What did you find most impressive or unique about this company?

I've really enjoyed working with the Capital Numbers team. Specifically, they have a couple of core strengths that set them apart in the marketplace of WordPress developers. These include:

1. Communication. The team is prompt and sticks to scheduled meetings. They are always on chat and easily accessible.
2. Intuitiveness. At times I only provided basic details in regards to daily tasks though sometimes complex. The CP team was able to understand what I was looking for and had the intuition to deliver the vision I was hoping for. They also have a good understanding of UX / UI and made great recommendations as well as highlighted potential issues with my logic flow.
3. Dedication. My core objectives, some of the much harder development tasks I had, were achieved even at high levels of difficultly. This included making site-wide sweeping changes to an existing theme while not breaking it. At times the CP team worked on the weekend to hit my deadlines.

Some other things I think are cool about the CP team is that they explain the tech stack they are building and why they are making certain development decisions. This was great for understanding and learning in general. If you are looking for a professional, punctual and dedicated development team, look no further. The women and men at Capital Numbers are truly top-level.

Are there any areas for improvement or something they could have done differently?

They were top-notch.

BACKGROUND

Introduce your business and what you do there.

I’m the principal engineer and CEO of a software development company. We specialize in mobile apps and cloud technology.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Capital Numbers?

We had a big project to develop an SMS platform, so we needed development resources.

SOLUTION

What was the scope of their involvement?

Capital Numbers provides us with mobile development and frontend services. They’ve worked on several projects; the SMS messaging app was the first.

For that particular project, the first phase was gathering requirements and then building prototypes and basic functionality. They worked in Vue, React, and for DevOps, we used Azure. We did the infrastructure, and they helped with frontend and all of the UI, as well as the imported SET. From there, they did a dashboard. Capital Numbers made sure we could provide the client with a report of all messages sent and their captured responses. The final phase is maintenance and support.

They’ve built other mobile applications with us, for which they’ve done extensive research. They’ve also taken the role of R&D in other projects, presenting us with ideas of how we can accomplish our goals.

What is the team composition?

We work with a project manager and one developer.

How did you come to work with Capital Numbers?

They were referred by a friend. We were looking for a Vue developer that had experience with React.

How much have you invested with them?

We’ve spent $30,000.

What is the status of this engagement?

We began working together around July 2020, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The developer does a good job and is a great fit to our company culture. They think creatively and come up with good solutions. We’ve closed on at least five projects since the engagement began. Moreover, revenue has increased to roughly $80,000 due to their involvement.

How did Capital Numbers perform from a project management standpoint?

They’re quite responsive, and they have excellent communication and follow-through skills. We work in scrum and have daily standups via Slack. We also use DevOps to plan sprints and have a monthly meeting to plan our sprints and reflect on them.

What did you find most impressive about them?

Their willingness to be creative with the tasks we give them is excellent. Sometimes, we present an overall goal rather than give exact requirements, and they come up with great ways to meet it. They go above and beyond, working to deliver even if it means working past the usual workday. They’re also open to new technologies, which we throw at them frequently.

Are there any areas they could improve?

They need to work on the application’s documentation from a user perspective. They could use more layman’s terms to explain their solution.

Do you have any advice for potential customers?

Be prepared and plan your project well. Also, be open to communication and empower them to be part of the solution, not just the ones who implement it.

BACKGROUND

Please describe your company and your position there.

Working on a financial services web application that requires integration with many third-party APIs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We hired Capital Numbers to assume dev responsibility for the project pre-launch. Our goal was to launch with their assistance and scale the company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched extensively online and found Capital Numbers to be highly professional and attentive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We build the project in python. The first step was for Capital Numbers to learn the codebase and then set up payment integration. Since then they have helped us launch the V1 product, complete a rebrand, and scale to thousands of users!

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact is our developer Ranit. Ranit has been a great individual to work with and has done a fantastic job of helping us achieve our goals. He works hard and goes above and beyond to help us resolve issues and grow the application. In addition, we also have had the pleasure of working with Arghadip as project manager. He has helped us through some issues and has been able to find us great additional resources for design.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We went from pre-launch to a product in the market with thousands of paying users!

Describe their project management style, including communication tools and timeliness.

We use Asana and Slack.

What did you find most impressive or unique about this company?

Super reliable and would go above and beyond to help us resolve issues.

Are there any areas for improvement or something they could have done differently?

At this time we're highly satisfied with their work!

BACKGROUND

Please describe your company and your position there.

I'm the senior BI Develop in Data & Analytics team in Colart International Holdings limited directly reporting to Director of Analytics mainly managing the important Data Analytics project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers?

Our main aim was to get the colart product relevant data from the different retailer websites . The websites had different structure and it was a challenge to get all the retailer's data into a same format.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a trial with 3 different companies for 1 month giving each of them 3 retailers and found Capital Numbers were the best in terms of professionality, code efficiency and quick turnarounds.

Describe the project in detail and walk through the stages of the project.

Since this requirement was to start from scratch the process was as follows: 1)Give them list of retailers and the fields which we were looking for. 2)Plan and get the unstructured data from all retailers into the same format. 3)Review and fix the run time issues as we were running it in the VM 4)Do the same process to get the review details.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with one web scraping developer and he was amazing

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Capital Numbers have helped us to achieve what we aimed for within the deadlines. Now we have the data from different retailers , an efficient code which is scheduled to run daily . It has helped us to do our product pricing analysis , stock availability and sentimental analysis which has been great insight for business.

How effective was the workflow between your team and theirs?

We mostly spoke over Microsoft teams and project was tracked on Capital numbers team viewer. We had a good experience as there was attention to even small details. The issues were sorted out quickly and had an amazing work experience with the developer.

How did Unleashed Technologies perform from a project management standpoint?

Project Manager Arghadip took continuous feedbacks every month which meant they wanted to improve . He was always ready to sort out issues and help. The requirements were precisely communicated and had an amazing experience.

What did you find most impressive or unique about this company?

Project Manager Arghadip took continuous feedbacks every month which meant they wanted to improve . The requirements were precisely communicated and had an amazing experience. The developer Maunik was  technically skilled and helped us to achieve our goal. He is very knowledgeable ,flexible with the new changes and quick in sorting out run time Issues . We would love to work with the same team for our future projects and thanks for all the support

Are there any areas for improvement or something they could have done differently?

I think they have done best

BACKGROUND

Please describe your company and your position there.

I'm the head of web development at an online and brick & mortar tool/hardware retailer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We needed to expand our online category merchandising choosing them was an easy choice. We wanted to expand our product-level merchanding into the category pages.

SOLUTION

How did you select Capital Numbers and what were the deciding factors?

We have worked with CapitalNumbers for almost 10 years and they have always impressed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I communicated the project with our representative before they organised a meeting to further address questions they had. CN then set up a new project in Teamwork to track progress and development was completed promptly.

How many people from the vendor's team worked with you, and what were their positions?

We initially worked with our representative Abhijit (Head of Creative Services) who organised the project with Pushpal (Solutions Head) and Soumita (Tech Lead). After deliverables were set I corresponded Soumita until the project was completed. It was a very smooth process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Customers and staff love the new design as it communicates information more clearly and prevents confusion amongst different merchandising campaigns.

Describe their project management style, including communication tools and timelines.

Their communication was professional without wasting time. Communication begins in email and then expands to meetings, Teamwork(for project management), and Skype for instant messaging.

What did you find most impressive or unique about this company?

They are always professional, trustworthy, and deliver on their promises. We have worked with them for almost 10 years and that alone is impressive.

Are there any areas for improvement?

Sometimes international communication can cause delays, however, this is already known and we take it into consideration for all projects.

BACKGROUND

Please describe your company and your position there.

I am the founder of a company that provides services for event service providers through an online marketplace

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

Our services used to be mainly manual and we needed to reduce the effort made by our team, by creating a website were customers could get our services more efficiently. Since we do not have in house developers we hired CN .

SOLUTION

How did you select Capital Numbers and what were the deciding factors?

We searched online and found positive reviews from past customers, we decided to talk with CN customer representative and were satisfied with customer service from the first interaction.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to share all project requirements, followed by the submission of the initial mockup and wireframes.

How many people from the vendor's team worked with you, and what were their positions?

We worked initially with the customer account manager, and subsequently with the project manager and the head of technical team. The CEO and some other top management were also involved in some communications.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our team and the focal groups used to validate the work are satisfied with final result

Describe their project management style, including communication tools and timelines.

We had weekly progress meeting with the project manager and with other team members whenever required.

What did you find most impressive or unique about this company?

CN is 100% customer-oriented. They understood all the project’s requirements and implemented them, even when additional time was required.

Are there any areas for improvement or something they could have done differently?

We are generally happy with the final result, all minor issues during the project were solved

BACKGROUND

Please describe your company and your position there.

INPEL is an elearning startup. I am a product manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

We have a web development team on a waterfall style project, and recently hired a small agile team to iterate on the waterfall project.

SOLUTION

How did you select Capital Numbers and what were the deciding factors?

CN had great reviews from reputable companies, and is quite large. I would rather choose a web development agency that is larger because they are more established, making them more knowledgeable and less flaky.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are making a whole web platform using React, Node, and AWS. It has 3 user types: admin, student, and teacher. The key deliverables are a basic learning management system with special valuable innovations for the student learning experience.

How many people from the vendor's team worked with you, and what were their positions?

We started with a free consultation about the project scope and requirements. Then, we hired 5 people on the waterfall project: a project manager, 2 react developers, 1 node developer, and 1 ui/ux designer. We recently hired another react dev and node dev to run agile with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was well defined by the consulting team and we were given a price estimate at the beginning of the project. The team has stuck to the requirements well and so the price is the exact same.

Capital Numbers has worked closely with us throughout the project despite the Waterfall nature of the project.

Describe their project management style, including communication tools and timelines.

Constant and deliberate. Every point of contact was efficient. They were also open to answering any questions we had.

What did you find most impressive or unique about this company?

The professionalism and friendliness made working with them a great experience. They also gave us options to choose from, which made me feel like I was in good hands.

Are there any areas for improvement or something they could have done differently?

Maybe some more consultation on how to establish a scalable web platform, but I assume that their developers figured that out on their own.

BACKGROUND

Please describe your company and your position there.

Managing Partner of one of the leading corporate law firms in Egypt.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Capital Numbers, and what were your goals?

To develop an all-new website that is up to the latest international design norms.

SOLUTION

How did you select Capital Numbers and what were the deciding factors?

We selected Capital Numbers after a comprehensive research due to a previous bad experience. We found Capital Numbers very responsive, well-organized and do their best efforts to understand our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To develop an all-new website that is up to the latest international design norms and technologies.

How many people from the vendor's team worked with you, and what were their positions?

We were assigned almost 4 main points of contacts including the Co-founder & Director of Operations of Capital Numbers, Anindya Mukherjee, a Project Manager, Soumyadipta Sengupta, and we must not to forget Indrajit Ghosh, Account Manager, who always take the responsibility to take the project to the right direction.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very satisfied with the great outcome we had and it is considered a new era for our website and marketing strategy and we are keen to work with Capital Numbers on other multiple projects.

Describe their project management style, including communication tools and timelines.

The project was developed in a very smooth way using an online platform. There was some a slight delay in the timeline because of the needs of our unique industry but it is overall reasonable for the outcome.

What did you find most impressive or unique about this company?

Responsiveness, a must-do approach and cost competitiveness.

Are there any areas for improvement or something they could have done differently?

No major comment.