Brainvire

BACKGROUND

Please describe your company and your position there.

I am the CEO at Obeo LLC. Obeo is a matchmaking service with a sole focus on the travel niche.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We wanted to develop an app that was easy to use, appealing to the eye, and to act as platform for travelers to meet one another.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking at multiple developers at first and when we spoke to BrainVire they almost immediately understood what we were trying to accomplish and how to accomplish it. They offered reasonable pricing and were very patient and polite with us. The apps they have made before were also a deciding factor because of their recognition.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had calls prior to us actually starting to make sure we had this idea down. They drew up UI designs and would change it as we saw fit. Once development started they were never late and always delivered on time, even with development they would change things as we needed them to be changed and were very patient in doing so.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two from BrainVire’s business team to hash out pricing when we needed to add something and a project manager. Each of them we spoke to were incredibly polite and were always ready to be on call.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are nearing the impending release of our app and are so happy with the work BrainVire produced, they brought our vision to life and really made it an app to be proud of.

Describe their project management style, including communication tools and timeliness.

Communication at times could be difficult because of language barriers, however, it would always work out in the end and we’d reach that common understanding. They were very patient when it came to this and would move on until they fully understood what needed to be done. The timeliness we experienced was perfect, there was never a moment when their delivery on anything (UI/UX, development releases, etc) was late.

What did you find most impressive or unique about this company?

Everything we said we wanted to add, they can always do. I thought some things we wanted would be impossible or would be way out of our price range. Also I thought how fast BrainVire worked to produce results was impressive as well, we’d put in a request for additional features or tweaks to little things within the app and they’d have it done and presentable by the next day.

Are there any areas for improvement or something they could have done differently?

There could be improvements on contract negotiations, we went into it thinking there’d be some features that turned out wouldn’t. There was some miscommunication on that end.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and head of product development at a New-York-based digital design agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We had a lot of WordPress websites to implement, and we needed the right skill sets for that.

SOLUTION

What was the scope of their involvement?

We’ve done 2–3 projects with Brainvire, both building from scratch and overhauling existing websites.

In the project I was involved in, there was a lot of pressure from the client to launch the site in one month. We took over from the previous vendor, which was more of a website design company than a product design one. The original site was very basic, and we were tasked with implementing a really advanced design to perfection.

Brainvire implemented a really dynamic homepage in a week. We replaced 15 pages on the website. It aligned with the client’s brand, had things like micro-animations, and worked seamlessly on mobile and desktop. It also had integrations with HubSpot and a careers provider.

What is the team composition?

We’ve worked with about five people from Brainvire, including a project manager.

How did you come to work with Brainvire Infotech Inc?

We looked at a lot of vendors, and I believe we found Brainvire on Clutch. They had high ratings, and they’d done a lot of WordPress work. During our initial call, it sounded like they knew what they were talking about.

How much have you invested with them?

The total cost so far is around $50,000.

What is the status of this engagement?

We started working with Brainvire in December 2020, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Brainvire has the ability to really adhere to the designs, which matters especially with the more dynamic ones. We’ve given them some challenging designs, and they’ve come through.

The customer response is very positive. They’re getting much higher engagement and conversions, and there’s generally a much more elevated experience for users.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’re very structured. We use Jira, Google Sheets, and Slack, and we follow weekly sprints. They give us daily updates before and after starting the work. They make accurate estimates, and they’ve never been late.

What did you find most impressive about them?

Brainvire is proactive. They’re very skilled at WordPress development, although they can do more complex work than that. They have a good sense of best practices, and they’ve made a lot of recommendations to us.

Are there any areas they could improve?

There really isn't anything that comes to mind. We’ve had a positive experience with Brainvire.

Do you have any advice for future clients of theirs?

They should make sure to have well-defined requirements and designs. Once Brainvire gets going, they’ll move so fast that the client might run out of things to give them. There should be a well-defined backlog in place.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a digital marketing business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We wanted to get more traffic and leads, as well as have better brand awareness within our audience.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc (Brainvire) is helping us with SEO and Google and Facebook PPC. They set up campaigns for our target audience. They’ve optimized our website and Facebook page to get more traffic and business.

What is the team composition?

We’re working with a content lead, a designer, and an account manager from Brainvire. The manager is our main point of contact.

How did you come to work with Brainvire Infotech Inc?

We did some research and had interviews with the candidates. We selected Brainvire because of the potential and transparency they showed. They gave us a proposal with the solution we wanted.

How much have you invested with them?

So far, the cost is $50,000.

What is the status of this engagement?

We started working with Brainvire in March 2021, and we have a long-term collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re getting a lot of traffic and leads from Facebook, so we’re happy.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’re good. We have daily and weekly Zoom meetings to discuss what we’re doing and what can be improved. They come up with deadlines and complete tasks early. That’s helped us so far.

What did you find most impressive about them?

Brainvire comes up with good ideas to implement on our campaigns, and they always ask for feedback.

Are there any areas they could improve?

I don’t have anything to mention; they’re good.

BACKGROUND

Introduce your business and what you do there.

I work as a travel agent at a travel agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We needed a marketing team that could help us with lead generation.

SOLUTION

What was the scope of their involvement?

Brainvire Infotech Inc handled our company's SEO to generate more organic leads for us, which we weren't getting for the past years. We devised a plan before working on our drafts and assigning tasks to their team, and they kicked off with the actual SEO marketing process. Additionally, they helped us with content creation and management.

What is the team composition?

We mainly worked with eight resources from Brainvire Infotech Inc.

How did you come to work with Brainvire Infotech Inc?

One of my colleagues recommended their team, and we also discovered that they provided great results on their previous projects. After going through the profiles of all the available competitors in the marketing sphere, we decided to hire Brainvire Infotech Inc. 

How much have you invested with them?

We spent $100,000.

What is the status of this engagement?

The project ran from October 2020–March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received positive results from Brainvire Infotech Inc's hard work — our conversion rate peaked at 60–70%, and we saw 40–50 active and organic leads on our site. Apart from that, the rate of our site visitors had also increased tenfold.

How did Brainvire Infotech Inc perform from a project management standpoint?

We mainly communicated via Zoom, Skype, and phone calls. Brainvire Infotech Inc's project management system was beyond impressive — they were always available when I needed them.

What did you find most impressive about them?

Everything was perfect, but I was especially impressed with how proficient and communicative they were.

Are there any areas they could improve?

I didn't encounter any as I'm happy with the work they delivered.

Do you have any advice for potential customers?

Brainvire Infotech Inc is a reliable partner that will give you great results — I highly recommend them.

BACKGROUND

Please describe your company and your position there.

Co-Founder, DGMusicApps. DGMusicApps is a music app company focused on guitar learning. Its two current projects available on iOS and Android are recognized as must-haves for music teachers, students and anyone wishing to play guitar. Learn Flamenco Guitar and Learn Guitar App are fully bilingual, based on a breakthrough step -by -step interactive method designed to keep the user motivated and engaged.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Brainvire Infotech Inc, and what were your goals?

We wanted to develop our Learn Guitar App in the Android platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched several vendors and also posted questions and requested recommendations from our networks. Brainvire was among the list and after interviewing with the team, we felt we would make a good team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We hired BrainVire to help us build a user friendly Android App that offers users a way to learn guitar easily and effectively. The app required some music knowledge and the team was very willing to work with us to successfully accomplish all milestones. Some of the key elements included:

• Video tutorials
• A tuner for the user to fine tune their guitar.
• Saving the practice sessions as favorites
• Recording the progress of practices.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned as our go-to resource throughout the project. In addition, we also connected and worked with the Android developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not yet finalized our project but to-date, the team has been responsive and very professional.

Describe their project management style, including communication tools and timeliness.

The project manager and overall team were extremely cordial and professional. Minutes were recorded during our virtual meetings and recaps of next steps documented and shared via email.

What did you find most impressive or unique about this company?

Their desire to not give up on challenges and always finding the answer.

Are there any areas for improvement or something they could have done differently?

We are pleased with their work and we hope the team continues to grow and expand their knowledge.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Global Product Makers, a full-service product development company. People come to us with their inventions and we do the product design, prototyping, molding, and manufacturing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

The product development process is very complicated, but we thought we could streamline it. We hired Brainvire Infotech Inc to build a product development platform that could organize my clients. Each client can input their products and determine which one’s they want to pursue and fund.

SOLUTION

What was the scope of their involvement?

We started from scratch, so first, we discussed the concept. From there, we went back and forth on what the pages would look like, what functionality we needed to implement, and how the database tied into the data.

Then they built a framework and tested it. Once everything was approved, they went into coding. They originally built the system using PHP, but then they decided to use another scripting language. The platform ties into our invoicing, ordering, and emails. It is also connected to an app.

What is the team composition?

We have three project managers — Maharshi (Lead Business Analyst), Jayesh (Associate Software Developer), and Hiren (Head of Custom Solutions & Mobility) — and they led the rest of the team.

How did you come to work with Brainvire Infotech Inc?

I've known Chintan (CEO & Founder) for close to 15 years. I worked with him many years ago on a different project before he founded Brainvire Infotech Inc. Since then, he has been a good friend. We've developed probably 6–7 systems together.

How much have you invested with them?

We’ve spent between $250,000–$300,000 so far.

What is the status of this engagement?

We started working with them in February 2015 and we wrapped up about six months later in August 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The platform definitely improved our processes. Before this, we had to rely on spreadsheets to track our clients’ needs. This is much more efficient, so our team really likes it. Their design staff was impeccable.

How did Brainvire Infotech Inc perform from a project management standpoint?

They always delivered on time. We communicated over email and Skype, but some of their developers visited our office. Overall, it was a great partnership.

What did you find most impressive about them?

Their bids weren’t always the cheapest, but we got what we paid for. I worked with another provider on a different project, but they simply didn’t deliver at the same level as Brainvire Infotech Inc. They’re so easy to work with.

Are there any areas they could improve?

There wasn’t anything they need to improve.

Do you have any advice for potential customers?

They are the professionals, so let them do their job.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of product management at a digital marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We wanted to get a new Chrome extension product. We were trying to help customers pay the full price for a product but offer them the same opportunities.

SOLUTION

What was the scope of their involvement?

Their team is developing our extension product, working closely with us on requirement gathering, competitive analysis, and design. Right from the beginning, they’ve been our development partner.

We have finished the initial requirement gathering and design phases. We’re currently in the implementation phase. This project has three key components: the Chrome extension, an admin & user portal, and an internal admin panel. The internal panel allows us to see order histories, where our customers are, collect the data, and complete data analysis.

What is the team composition?

There are 10 people that come and go as needed. I deal with the project manager daily.

How did you come to work with Brainvire Infotech Inc?

One of our founders has a relationship with them. I wasn’t involved in the process, and I took over from a colleague of mine.

How much have you invested with them?

We’ve spent between $40,000–$50,000.

What is the status of this engagement?

Our engagement began in January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My experience with Brainvire Infotech Inc has been good. They know what they’re doing.

How did Brainvire Infotech Inc perform from a project management standpoint?

The project manager ensures everything is on track. The database lead is quite knowledgeable, and their team works well. They’re very responsive – we have a standup call every morning. Sometimes, the call is 10 minutes, and sometimes, it’s an hour.

What did you find most impressive about them?

So far, I’m happy with the way things are moving along. I’d consider them for a future project.

Are there any areas they could improve?

I’ll be able to answer this when the project ends.

Do you have any advice for potential customers?

My advice is dependent on the timeline someone has. My original estimate for our project was 18-20 weeks, but we wanted to get something delivered in 12-14 weeks.

I can release the MVP in my current project, but we’re still building other bells and whistles. That allowed me to cut down some of the timelines, but that depends on the project.

I usually like to have a standup daily early in the engagement. Once we get settled in a certain stage, I’d shift it to every other day. Many times, methods get lost in chat applications, and everyone has their own working style. Just pick up the phone and clarify rather than going back and forth on email – this is something that suits me.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at Solv Systems, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

Our CEO had an idea for a new safety product. I was employed to manage all of the design and market research all the way to development where we needed to engage a partner.

SOLUTION

What was the scope of their involvement?

I’ve been working regularly with them for the development of the digital safety system. We started with phase one to get it to an MVP. I did a lot of the functional requirements and detailed designs. It was only in the last two weeks that we’ve gotten to the end of phase one. Now, we’re transitioning from the defined work of phase one to an ongoing time-based role.

The solution is basically a SaaS-based, online safety management system. Users will be able to manage their safety in their own way. They’ll be able to go in there and set up the account for exactly how they want to manage safety. Hypothetically, if they have an inspection or checklist that they do, they can build that in the system. We have a form builder in there. They can build their forms as they need to and then go out into the workplace and actually manage them on their phones and tablets or can complete it on the desktop.

What is the team composition?

I spent most of my time engaging with Rohit (Team Lead) who works as a business analyst. He sat between me, the frontend developer, and the backend developer working on the project. Over time, they ended up getting another developer involved as well.

How did you come to work with Brainvire Infotech Inc?

I did my due diligence to the best of my ability. I looked at organizations within Australia, the Philippines, India, and a couple in the US as well. There were financial considerations as well because we’re a startup. I came up with a list of about 50 different vendors through online search efforts, including Clutch. I reached out to all of them and shortlisted some. In the initial engagement process, we felt Brainvire Infotech Inc would be a good fit based on the team they’d provide and their reasonable pricing.

How much have you invested with them?

We’ve invested about $40,000.

What is the status of this engagement?

We started working together in August 2020, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any metrics yet. When we looked at phase one, we broke it down into 5–6 key areas of the platform. The first part was getting the UI done, but it was then integrated with the user registration like user authentication. We break it down in that fashion and then we set each of those as a milestone. We roughly attributed a month for each milestone. Some milestones are a lot bigger than others. We based it on that. We approximated it would take 4–5 months.

How did Brainvire Infotech Inc perform from a project management standpoint?

They’re really good. Their team was very flexible in using what I wanted if I felt strongly about something. We use Trello for the most part. With the new system, I had used Jira before but they were very open to whatever I preferred. I use Jira to copy all the functional requirements and they run with that from what I’ve given to them. I used Figma to design the UI in collaboration with their frontend designer. I’d give them all the design work that I’d done and morphed it over and made it their own.

What did you find most impressive about them?

One of the things that I appreciate most is their willingness to go out of their way for me. They are very good at communicating exactly what the options are, what we could do, and even helping me understand from a technical standpoint. I’m not a developer. I’ve picked up things over this journey which has been amazing. Brainvire Infotech Inc has really helped me with that.

They’re really good at communicating with detail. I can reach out to developers specifically and have one-on-one chats to help them understand the requirements if there’s any miscommunication. It’s allowed for a cohesive development process. There hasn’t been the bottleneck of everything going through one person.

Nothing has ever been a problem for them. Some teams can be very passive and nod their heads at what the client wants. They do that but are also very open in providing feedback and sharing their own ideas. That’s been really appreciated.

Are there any areas they could improve?

There’s always an initial period of getting to know how each team works, collaborating together and building the relationship. Overall, I haven’t had any issues at all with working with them. If there was ever anything I thought we could improve on, they’ve been completely responsive to everything.

Do you have any advice for potential customers?

I get a lot of value out of seeing people and talking to them. Being an Indian-based company, it could very easily be done on Skype without ever seeing them. I found it very rewarding getting on video chats with them. That contributed to me selecting them in the first place.

I felt very happy to get on video chats and have those kinds of talks. Knowing the people you deal with means a lot. They’re quite comfortable with video chats. If you’re comfortable using any certain communication tools, tell them. That made my life a lot easier.

BACKGROUND

Introduce your business and what you do there.

I’m the COO for Trendz 360 Pte Ltd, a footwear business. I’m in charge of group operations. We have multiple sales channels, retail, wholesale, and e-commerce throughout Southeast Asia, Europe, and the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

We engaged with Brainvire Infotech on two projects. For our e-commerce business, we previously had multiple websites, which was a challenge. It was difficult to maintain all of them under different platforms.

For example, we were using Magento but then used different versions for different countries. Some were using Enterprise, and some were using the community versions. Our challenge was to try to maintain multiple sites with the resources we had.

SOLUTION

What was the scope of their involvement?

We got Brainvire Infotech to look into our e-commerce web structure. It was the whole structure for the whole group, and we engaged with them to try and standardize a standard version so that we could apply it across the group wherever the country of operation is.

We wanted to have one single instance, making for more efficient upgrading and updating of data. Their team took us through that process.

Because of their familiarity with the site, we decided to engage with them for monthly maintenance. In terms of troubleshooting and technical issues, they’re the ones that support us regularly. We also have engaged them to work on another project to implement a standard ERP system across the group, which is ongoing. As we have multiple entities in the group, the implementation will be on a stage-by-stage basis.

What is the team composition?

We’ve been engaging with a project manager. He is our key contact.

How did you come to work with Brainvire Infotech Inc?

It was an introduction by an associate. We were interested to know more about what they were doing, so as a result of that, we actually sent one of our e-commerce team members to India.

We wanted them to get an idea about their organization and capabilities while visiting their office. Based on that, we decided that they were the one that could help us go through our implementation and development process.

How much have you invested with them?

For our previous project, we spent around $60,000. For this current ERP project, we plan on spending between $200,000­–$250,000.

What is the status of this engagement?

We started working with them in early 2020, which went through the coronavirus pandemic. We finished that project in August or September 2020, but we’re currently working on the ERP project.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have timelines for these implementations and different stages. In the case of our most recent project, we have regular updates. We use a Gantt chart for various releases and weekly updates to ensure everything is on track. We have regular communication with their team.

How did Brainvire Infotech Inc perform from a project management standpoint?

Because of their efficient communication style, we know who to approach for any issues that arise. We’ve maintained a close relationship with their project manager.  Their team keeps us updated on what they’ve developed. They’ve been responsive and quick to answer our queries, which we’re happy with.

Along with our project Gantt chart, we use Jira. I believe Brainvire Infotech also has its own project management tool, which helps them know weekly completion status.

What did you find most impressive about them?

We’ve worked with third parties that took a while to get back to us in the past. Whereas with Brainvire Infotech, we’ve been able to reach out to them, and they get back to us very promptly. They also have an account manager that we can get into direct contact with. That’s been very helpful.

Are there any areas they could improve?

So far, there isn’t anything I can think of at the moment.

Do you have any advice for potential customers?

At the very beginning, time must be spent on scoping out the project so that both parties are aware of the extent of the involvement in any implementation.

BACKGROUND

Introduce your business and what you do there.

I am the COO and CFO of an artist management platform. We promote US-based artists through our platforms, including our physical book, web portfolio, and social media channels. Our website allows users to export and manage their own portfolios.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Brainvire Infotech Inc?

The SSL, the security function on our website, was expiring. Due to the security expired function, users had a problem managing their own website, so it became an urgent issue for our business.

SOLUTION

What was the scope of their involvement?

In addition to renewing the SSL, Brainvire Infotech Inc suggested we expand our scope of work and recommended that we update our code and switch the server to AWS.

What is the team composition?

There were three dedicated members of their team working on the project. On top of that, a few supervisors worked with us occasionally and oversaw the project.

How did you come to work with Brainvire Infotech Inc?

I looked at some outside resources to fix the problem. Brainvire Infotech Inc was one of the strongest candidates that I found. I think they were referred to us and I also found them in a search. They seemed to be really solid in tech and apparently, they were the right size to be able to handle different problems and inquiries. I approached them to address the problem and asked for a quote to have them solve those issues.

How much have you invested in them?

We spent less than $10,000.

What is the status of this engagement?

We began working with them in December 2020, and we are wrapping up the project now. It is almost done.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I am satisfied with their service. They are dedicated to our project and they provide valuable input. They estimated they could complete the project in 100 hours of work, but they spent more than 300 hours on it because they found unexpected issues, bugs, and problems.  However, they didn’t request additional payment for their work. They autonomously figured out what they should do and completed the project as promised.

How did Brainvire Infotech Inc perform from a project management standpoint?

Our project manager is very open about their progress. Even though there is a time difference, he is flexible and responds to our requests. We usually communicate through email, Google Meet, or Zoom. We also use Skype for instant communication.

What did you find most impressive about them?

There is a time difference between our team and theirs, but they still communicate well. I would compare them to any US-based provider because they’re able to provide more attention to our project despite the time difference. Their prices are also very competitive.

Are there any areas they could improve?

I don’t have anything right now.

Do you have any advice for potential customers?

Before hiring them, clearly define the scope. Then establish open communication channels so you can easily get in contact with one another. Skype might be a good option considering the time difference.