Web Development for Audiovisual Equipment Supplier
- Graphic Design UX/UI Design Web Development
- Less than $10,000
- Jan. 2025 - Ongoing
- Quality
- 5.0
- Schedule
- 4.5
- Cost
- 5.0
- Willing to Refer
- 4.5
"The team has done an excellent job throughout the project."
- Other industries
- Morocco
- 11-50 Employees
- Online Review
- Verified
An e-commerce company has hired Baniwal Infotech to develop their website. The team is currently working on the development process.
The client is highly satisfied with Baniwal Infotech's work. The team has been professional, responsive, and attentive. They have communicated smoothly, met deadlines, and matched the client's expectations. The client has built mutual trust with them and is collaborating efficiently. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the manager of stepone
OPPORTUNITY / CHALLENGE
What challenge were you trying to address?
We were looking to develop a high-performing website tailored to our specific needs, aimed at strengthening our online presence. The main goal was to have a turnkey, easy-to-manage, and scalable solution to support the growth of our business.
SOLUTION
How did you find Baniwal Infotech?
Other
Why did you select Baniwal Infotech over others?
Pricing fit our budget
What was the scope of their involvement and team dynamic?
We hired this company to develop our website, and we are very satisfied with the results. The team was professional, responsive, and attentive throughout the entire project.
Communication was smooth, deadlines were met, and the final outcome fully matched our expectations. Their technical expertise and ability to provide tailored solutions were particularly appreciated.
I highly recommend this team for any digital project and would not hesitate to work with them again in the future.
What's the status of this engagement?
The engagement is still ongoing. We are currently collaborating on the development process, and everything is progressing smoothly.
RESULTS & FEEDBACK
How did your relationship with your partner evolve?
Our relationship with the partner has evolved positively over time. As the project progressed, communication became smoother and the collaboration more efficient. We’ve built mutual trust and are working together toward a successful outcome.
What was your primary form of communication with Baniwal Infotech?
Email or Messaging App
In what ways can they improve?
The team has done an excellent job throughout the project. The commitment from top management is outstanding, with the director personally overseeing each stage of the project. This hands-on involvement greatly enhances the quality of collaboration and the overall success.
What advice do you have for clients with similar needs to yours?
I highly recommend this company to any business looking for a reliable and skilled partner for digital project development. Their team is attentive, responsive, and benefits from thorough oversight, especially with direct involvement from top management. To ensure your project’s success, I advise clearly defining your expectations from the start and maintaining regular communication with the team, who will effectively support you throughout the process.
UPDATED REVIEW
Abderrahmane Khatiri
Manager, steponeIT Services
Morocco
11-50
Jan 2025 - Ongoing
Less than $10,000
Verified
Project summary
Baniwal Infotech is hired to develop and deliver a fully functional website for an e-commerce business. The aim is a professional and user-friendly site with all agreed-upon features.
Feedback summary
Baniwal Infotech has failed to deliver the website and has not responded to the client's messages or emails, leaving them extremely disappointed with the company's unprofessionalism and lack of communication.
BACKGROUND
Please describe your company and position.
I am the manager of stepone
Describe what your company does in a single sentence.
Be careful when working with this person. I paid 100% for a project that was never delivered. No communication, no refund. Extremely unprofessional.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Baniwal Infotech to accomplish?
- I hired Baniwal Infotech to develop and deliver a fully functional website for my business, aiming for a professional and user-friendly site with all agreed features, delivered on time and within budget. Unfortunately, although I paid the requested advance payment, they have not yet delivered my website and have not responded to my messages or emails. I hope they will address this situation soon.
SOLUTION
How did you find Baniwal Infotech?
Other
Why did you select Baniwal Infotech over others?
Pricing fit our budget
Describe the scope of work in detail. Please include a summary of key deliverables.
I hired Baniwal Infotech to develop and deliver a fully functional website for my business, aiming for a professional and user-friendly site with all agreed features, delivered on time and within budget. Unfortunately, although I paid the requested advance payment, they have not yet delivered my website and have not responded to my messages or emails. I hope they will address this situation soon.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
I hired Baniwal Infotech to develop and deliver a fully functional website for my business, aiming for a professional and user-friendly site with all agreed features, delivered on time and within budget. Unfortunately, although I paid the requested advance payment, they have not yet delivered my website and have not responded to my messages or emails. I hope they will address this situation soon.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
I hired Baniwal Infotech to develop and deliver a fully functional website for my business, aiming for a professional and user-friendly site with all agreed features, delivered on time and within budget. Unfortunately, although I paid the requested advance payment, they have not yet delivered my website and have not responded to my messages or emails. I hope they will address this situation soon.
What was your primary form of communication with Baniwal Infotech?
Email or Messaging App
What did you find most impressive or unique about this company?
I hired Baniwal Infotech to develop and deliver a fully functional website for my business, aiming for a professional and user-friendly site with all agreed features, delivered on time and within budget. Unfortunately, although I paid the requested advance payment, they have not yet delivered my website and have not responded to my messages or emails. I hope they will address this situation soon.
Are there any areas for improvement or something Baniwal Infotech could have done differently?
I hired Baniwal Infotech to develop and deliver a fully functional website for my business, aiming for a professional and user-friendly site with all agreed features, delivered on time and within budget. Unfortunately, although I paid the requested advance payment, they have not yet delivered my website and have not responded to my messages or emails. I hope they will address this situation soon.
Overall rating: 0.5
Quality: 0.5
Cost: 0.5
Schedule: 0.5
Willing to refer: 0.5
I hired Baniwal Infotech to develop and deliver a fully functional website for my business, aiming for a professional and user-friendly site with all agreed features, delivered on time and within budget. Unfortunately, although I paid the requested advance payment, they have not yet delivered my website and have not responded to my messages or emails. I hope they will address this situation soon.
RATINGS
-
Quality
5.0Service & Deliverables
-
Schedule
4.5On time / deadlines
-
Cost
5.0Value / within estimates
-
Willing to Refer
4.5NPS