BairesDev

BACKGROUND

Please describe your company and your position there.

VisionWeb provides software products to help Eye Care Providers manage their practices and order lenses, frames, and contacts for their customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

BairesDev was hired to supplement our staff on our Electronic Health Records and Practice Management products.

What were your goals for this project?

Supplement our staff with qualified engineers.

SOLUTION

How did you select BairesDev?

They contacted us via an email introduction.

Describe the project in detail.

We hired BairesDev to supplement our staff for our EHR product and QA efforts on that product. We have subsequently hired an additional BairesDev engineer to help on our Practice Management product as well. The team will extend the products by adding features, fixing bugs, and maintaining the product as a part of our whole engineering team.

What was the team composition?

Each team has a manager, and shares a Program Manager with several other teams. Each team has a Product Owner who sets the priorities for which features need to be developed next. Each team consists of several software engineers, and several QA engineers working to build features/fix bugs and test the new features/bugs before releasing them to our production systems.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We organize our schedule into "Program Increments" (~3-months per increment) consisting of six 2-week sprints, followed by a 1-week planning session for the next program increment. The BairesDev team participates fully in our process, and contributes as with all members of our team. They provide solid engineers with experience and useful knowledge to handle any of the development or QA challenges we throw at them.

How effective was the workflow between your team and theirs?

There is no distinction between "their team" and "ours". The BaireDev engineers are treated like all other members of our team, and contribute and relate with us as though we are a single team.

What did you find most impressive about this company?

They provide top-quality resources quickly. We were able to engage with them and begin the hiring process immediately, and bring people on-board quickly. The people they provided are excellent engineers with the ability to come up to speed quickly and contribute to our team goals very quickly.

Are there any areas for improvement?

Not at this time.

BACKGROUND

Please describe your company and your position there.

SaaS based Software Company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

Hired BairesDev to supplement out development staff.

What were your goals for this project?

To quickly scale the team with high capable members to meet the emergent market demands.

SOLUTION

How did you select this vendor?

Selected this vendor after evaluating different competing vendor.

Describe the project and the services they provided in detail.

They providing contracting resources to perform development and quality assurance activities.

What was the team composition?

The team was a hybrid composition with members of BairesDev working virtually side by side with the existing team members.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

BairesDev was able to quickly provide key resources for the team. This allowed for our team to grow quickly and meet the market need.

How was project management arranged and how effective was it?

Project management consisted of one main project manager from the BairesDev side. This project manager has done an effective job helping meet the needs of both the individuals of BairesDev and also my company.

What did you find most impressive about this company?

They are extremely helpful and flexible in finding new team members.

Are there any areas for improvement?

Not that I can think of at this time.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations for a certified Salesforce consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We had a need for additional development resources.

SOLUTION

What was the scope of their involvement?

BairesDev provides resource allocation services. Their team produced a group of resumes, and then we moved forward with one developer. We’re a Salesforce only consulting firm, so the developer works with Salesforce.

What is the team composition?

We started with one developer but now work with three. We recently acquired another project and reached out to onboard two additional developers.

How did you come to work with BairesDev?

I found them through general Google searches. Ultimately, we went with them because they aligned with our time zone more than other outsourced providers.  It’s easier to work through a solution when you can directly communicate rather than leaving each other messages.

How much have you invested with them?

For the one developer, we’ve invested a little over $75,000. BairesDev gave us a three-week trial period for the two other developers.

What is the status of this engagement?

We brought the first developer on board around November 2019 and brought the other two developers on board about six weeks ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When BairesDev provided us with the resumes, they included one for someone who we worked with previously. We were happy with their work, so it was a no brainer. It was easy to get them up to speed. The quality of their work’s great. We have a solid relationship.

How did BairesDev perform from a project management standpoint?

We use Jira and have bi-weekly meetings when we discuss any issues to make sure that there aren’t surprises at the end of the month. They always check in to makes sure that everyone’s happy and living up to their end of the bargain.

Their communication’s good. When we needed to bring on the additional developers, I reached out to BairesDev. They got back to me quickly and moved through the process rapidly. Their team matched our urgency. It was important to us, so it was important to them.

During onboarding, they’re good partners. They coach developers in areas where we indicate a need for improvement. When you onboard a new developer, you take on risk. But BairesDev makes the process risk free.

What did you find most impressive about them?

They’re good partners. BairesDev always looks for ways to make the relationship work for both of us. While they’re a business, they look to collaborate. If we’re not winning, they’re not winning. They look for ways to enhance the partnership to encourage successes and make changes when necessary.

Are there any areas they could improve?

It would be better for us if they had a bigger bench of Salesforce developers. BairesDev specializes in different platforms and Salesforce is a small subset. They went out and hired the most recent Salesforce developers for us. They didn’t necessarily have a background with them, which was a risk.

Do you have any advice for potential customers?

Depending on the project, they may not have the resources that you need. They’ll help you source them but then you’re bringing on a wildcard.

BACKGROUND

Please describe your company and your position there.

HSD Metrics provides online surveys for our clients employees and former employees. I'm the Director or Technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We have a long list of issues in our proprietary system; errors and improvements that we'd like to make. When we first came to BairesDev, that list was a few hundred items. With their help, that list has shrunk considerably.

What were your goals for this project?

To continually improve and innovate the system that we and our customers use. We had addressed a number of long-standing issues, and added some very big improvements for our clients and respondents.

SOLUTION

How did you select this vendor?

We searched online for possible vendors, and eventually found BairesDev. After a few conversations, and a brief trial period, we jumped right in and things have gone very well.

Describe the project in detail.

Our project is an ongoing effort, and we are continually making our system better.

What was the team composition?

1 full-time developer. Initially we had a Java developer come on and help us out with our My SQLdb needs, however our priorities then shifted to bring the front end up to date with React. BairesDev offered to replace him with a React developer to work with our in-house React lead, and collaborate with the migration and frontend design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Every couple of weeks we have code updates which are tested by our staff prior to release. Any issues with those code updates have been few and FAR between. And we have addressed several long-sought issues and improvements since working with them.

How effective was the workflow between your team and theirs?

Very effective. I talk with the developer every day, and we work well together.

What did you find most impressive about this company?

The first developer had a number of errors. Our Project Manager jumped in and got us another developer very quickly. Our developer is a rock star!

I was impressed by their flexibility and willingness to adjust to our needs. When we were considering migrating to React, they set up a call with an expert on the subject from their team to guide us and answer any doubts we might have had. The developers that joined our team did a great job and were a great help in achieving our goals. I will definitely be using their services again when the opportunity arises.

Are there any areas for improvement?

Not really.

UPDATED REVIEW

This review was updated by Daniel Cahill (Managing Principal & CEO, HSD Metrics) on June 5, 2020. The original star ratings were: Overall - 5, Quality - 5, Schedule - 5, Cost - 4, NPS - 5. New content is below:

Please describe your company and your position there.

I am the CEO of a company that offers customized surveys that cover the whole employment spectrum, providing metrics to improve employee, team, and organizational performance. Headquartered in Kentucky, our company has about 20 employees and we serve corporate clients all around the US.

For what projects/services did your company hire BairesDev?

When we first started with BairesDev we needed new Java programming for My SQL db, but as our needs shifted we decided to modernize the system and migrate the technology to React. With some consulting from their part we got a React engineer to come on and work with our in-house engineer and help us out with that migration.

What were your goals for this project?

We wanted to update our services by giving our customers a better user experience and a more modern interface. Also, by shifting to React, our surveys would be easier & faster to customize, allowing us to give a better service to our clients.

How did you select this vendor?

We searched for options for vendor partners that could help us, and after a vetting process, we selected BairesDev.

Describe the project in detail.

After a few meetings with the BairesDev team to discuss our objectives and the possibilities migrating to React would bring, we decided to move forward and onboard a React Developer to help us out. We successfully updated our client-facing frontend and obtained great results. The surveys are now more user-friendly and look more current.

What was the team composition?

Initially we had a Java developer come on and help us out with our My SQLdb needs, however our priorities then shifted to bring the front end up to date with React. BairesDev offered to replace him with a React developer to work with our in-house React lead, and collaborate with the migration and frontend design.

Can you share any outcomes from the project that demonstrate progress or success?

We have been using the code from the Java developer internally and externally for close to a year now, and everything continues to work very well for us. The React-driven surveys have been greeted with overwhelmingly positive feedback, and are now being used by an ever-increasing portion of our clients.

How effective was the workflow between your team and theirs?

The Developer that was onboarded to our team worked closely with our in-house React lead, performing daily standup video-calls and in constant contact via slack. The team's communication was excellent overall.

What did you find most impressive about this company?

I was impressed by their flexibility and willingness to adjust to our needs. When we were considering migrating to React, they set up a call with an expert on the subject from their team to guide us and answer any doubts we might have had. The developers that joined our team did a great job and were a great help in achieving our goals. I will definitely be using their services again when the opportunity arises.

Are there any areas for improvement?

None - they were a pleasure to work with.

BACKGROUND

Please describe your company and your position there.

Signal is an advertising technology company that allows brands to better understand and market directly to their own customers through a suite of products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We hired BairesDev to augment our current engineering staff for the frontend, backend and QA teams.

What were your goals for this project?

To provide cost-effective, reliable engineers to help out our on-site teams members.

SOLUTION

How did you select this vendor?

We went through an RFP process.

Describe the project and the services they provided in detail.

They continually participate in the planning and implementation phases of our products. They are in our on-call support rotation and lead teams and initatives.

What was the team composition?

We are currently working within a staff-augmentation model so we have individuals as part of larger teams. We also have one team that is currently run completely by BairesDev.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

One team that is completely run by BairesDev engineers is currently 1/3rd of the size as it was 12 months ago, with honestly, greater throughput.

How was project management arranged and how effective was it?

Since we have been in a staff augmentation model and the resoruces being near-shore, management of the team has the same as the rest of our in-house resources.

What did you find most impressive about this company?

I was impressed with the quality of the engineers and thoughtful management of the account.

Are there any areas for improvement?

I would like to see more "team" hires, than individuals, but to be honest we haven't explored that much with them yet.

BACKGROUND

Please describe your company and your position there.

Prolific 1 partners with entertainment rights-holders, combining industry-leading technology with expert analysis to drive incremental revenue and attendance for live events. Our flexible solutions and innovative distribution platform deliver more fans for every event, on your terms. I act as the VP Engineering for our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We hired BairesDev to augment our staff and for assistance in developing an internal inventory management system. The application focused on mapping events from various sources, managing ticket inventory and giving manual and automated guidance on pricing.

What were your goals for this project?

Our goals were to automate many of the manual processes we had been doing in regarding to event mapping and inventory pricing for distribution to various distribution channels.

SOLUTION

How did you select this vendor?

We selected BairesDev as they had worked with our parent company previously and we had a good relationship with them.

Describe the project and the services they provided in detail.

They designed and developed a system that pulled market based pricing changes for events that we held inventory. They also created automated processes to map our events with inventory to various distribution channel events. Together the systems functioned to keep our inventory fresh and the data allowed our pricing team members to have an accurate view of the ticket market as a whole.

What was the team composition?

The project fluctuated between 6-10 team members. We had an internal database administrator and project manager although BairesDev did initially provide a project manager as well. We began with a designer to help us get the look and feel templates created and then proceeded with the front-end and back-end developers and one tech lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution has been in production for the last several months and we have been working to increase performance and reduce the impact of bugs/issues. We are targeting January 1 2020 as a fully functioning solution with increased performance and limited bugs/issues.

How was project management arranged and how effective was it?

We began the project with a hired BairesDev project manager. We had our own internal project manager too so we eventually rolled off the hired project manager once the project was up and running smoothly.

What did you find most impressive about this company?

BairesDev was well represented with some talented and experienced developers. The designer was very good and delivered the templates in a timely and efficient manner. The initial design worked well throughout the entire project. Developers were very responsive and easy to reach in times of need. Our having a daily call helped facilitate effective communication.

Are there any areas for improvement?

There seemed to be very little overlap in technical skills. This was both good and bad in that each developer would be responsible for their area of the application (algorhythm, automated processes, build/deployment, etc.) . This worked well to separate the developer's effort but would occasionally slow us down when one specific area needed a lot of attention and we were dependent on the single developer doing much of the work for this area of the application.

BACKGROUND

Please describe your company and your position there.

Our company develops software to provide timely responses of available mortgage products and pricing to borrowers looking for a loan. It optimizes the collection of this information from various providers, then returns consolidated results to users of the system.

I am in charge of all Software Architecture and Development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We hired BairesDev to provide 2 teams to work on various parts of our overall solution. These teams would function as co-equal teams alongside the domestic development teams.

What were your goals for this project?

I wanted to double my development capacity for two key areas of our product offering. There were strategic opportunities to increase our feature output to our clients, and hiring additional teams allow us to accelerate our output.

SOLUTION

How did you select this vendor?

I went through a process of identifying multiple, potential offshore partners to work with our domestic staff. One of my prime objectives was to find a partner that could quickly staff 2 teams with a high level of talent.

During the due diligence process, it was clear that BairesDev would be able to meet this need and were able to concretely demonstrate their ability to do so compared to the other potential vendors.

Describe the project and the services they provided in detail.

One team designed, developed and released software to integrate two disparate solutions owned by Optimal Blue to provide end users with a better experience.

The other team participated in the redesign and implementation of how users and services authenticate against Optimal Blue solutions, improving the security profile of our applications.

What was the team composition?

We employed 7 developers and 2 QA analysts. At times we have added additional developers to supplement the current staff and meet aggressive deadlines. We also have a project manager from BairesDev who works with the team to ensure ongoing deliveries are met in a timely fashion.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have been able to continue with feature development for one of our key solutions, while simultaneously integrating two of our solutions. Without BairesDev staff, one or the other of these key initiatives would not be complete. Our ability to deliver more with BairesDev increases client satisfaction and increases our competitiveness in the marketplace.

How was project management arranged and how effective was it?

Day to day management of the project was handled by domestic development managers and business analysts. This was chosen to ensure timely feedback on work in-process, and to make sure the teams from BairesDev understand the critical nature of the work they provide to the overall success of Optimal Blue.

A BairesDev project manager also interacts with the team on a regular basis to ensure the teams are satisfied with the level of engagement and as a way for BairesDev employees to feel comfortable providing feedback to Optimal Blue.

What did you find most impressive about this company?

They did what they said they would do - they helped us quickly on-board two very talented teams of individuals. I found it highly unusual they were able to follow through so quickly as I always expect the sales cycle might exaggerate what will be delivered once a contract is signed. I was thrilled at how closely they worked with us to provide a great outcome.

Are there any areas for improvement?

Any areas of concern or improvement are communicated to BairesDev, and they always respond promptly to address those areas.

BACKGROUND

Please describe your company and your position there.

We provide system integration and custom implementation services. We have been in business since 1987. We have offices in Danbury, CT and Charlottesville, VA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

BairesDev was hired to augment our development team on custom application development / system integration projects.

What were your goals for this project?

To complete the project on time, on budget, to specification and client expectation.

SOLUTION

How did you select this vendor?

Based on the fact that they are in a time zone similar to that of ours. We need to be able to communicate during our work day as a team.

Describe the project and the services they provided in detail.

BairesDev staff provided experienced programming skills.

What was the team composition?

The business analysis, technical specifications, project management, scrum master roles were performed by internal team. BairesDev was utilized to augment the development team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We believe that the ability to have elastic development resource available to meet deadlines for bespoke projects is critical to the success of our business model.

How was project management arranged and how effective was it?

Project management was handled internally. Agile methodology and a variety of project management, communication and version control tools such as Jira, Slack, Confluence, and gitHub were utilized.

What did you find most impressive about this company?

The BairesDev programming staff has been knowledgable, skilled, reliable and easy to work with. They responded well to feedback and provided accurate estimates for work effort / time for scheduling sprints. They are familiar with the various collaboration / version control tools and the Agile methodology.

Are there any areas for improvement?

When requesting placement of one person on a project it is key to make sure that that person have the correct skill set and personality to work effectively.

BACKGROUND

Please describe your company and your position there.

Our platform is a solution to one of the key problems many enterprises that rely on farm-source data face: recording, tracking, and reporting of data from many locations, various stakeholders, and often on paper or in Excel spreadsheets. Facing decreasing margins and increasing expectations for raw materials transparency, businesses that rely on agriculture for business success are at risk using this disjointed, antiquated approach to data collection because it lacks efficiency, timeliness, accuracy, and security. I am one of the engineering managers at CropTrak.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We hire BairesDev to provide web developers to fulfill our need for .Net MVC and WebForms developers for our web team.

What were your goals for this project?

We needed to put together a new version of our web application while transitioning between WebForms and MVC. The goal was to deliver a mix between technologies that seemed transition-less to our customers, focusing on overall improvements across the web application.

SOLUTION

How did you select this vendor?

I did some research, and called several outsourcing companies. Almost none of them provide outstanding quality, good rate prices and a very flexible hiring process.

Describe the project and the services they provided in detail.

We hired their developers to be part of my team, as if they were working with us, so great team skills were also needed.They went though our regular training, and immediately after planning they were able to deliver incredible quality backend and frontend code with little direction.

What was the team composition?

The web team has about 6 people, two web developers and UX/UI specialist from BairesDev, and three local developers in our offices. We are work on the same project using a very flexible version of Agile regardless of geographical location.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our new web effort is still on the works at the moment but we are going to deliver on time, probably a couple of weeks early. Delivering software on time and with good feedback from QA, the board of directors and customers is a great achievement for a small company.

In part, because of the "on time" delivery, we decided to extend the contract to at least the end of 2020 to work on the next web version of our application. Honestly, it is hard to find quality developers in non-major cities.

How was project management arranged and how effective was it?

Great communication overall, I was able to talk to BairesDev at any time, Skype, email, calls whatever I needed. I took the lead of the team, so I was in charge of the management of the developers. On the BairesDev side, there was a project manager and also and account manager. Great people both, and with excellent English skills.

What did you find most impressive about this company?

The most impressive thing about them is how fast they can find the best possible candidate for your specific needs. Two weeks or less. Secondly, I found that the hiring process is easy, fast and reliable.

Are there any areas for improvement?

I don't think so. My experience with BairesDev was and still is great. As a side note for us, the people hiring BairesDev, do a little investigation about the software development culture in South America, and as long as you are willing to understand that there are differences between US developers and developers in South America, BairesDev's developers will delivery quality software on time.

BACKGROUND

Introduce your business and what you do there.

I’m a senior associate for a management consulting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We needed a development team that provides us with engineering services. BairesDev supports the accelerated growth of a new product line and making some business deadlines we set for ourselves.

SOLUTION

What was the scope of their involvement?

BairesDev supplies us with resources specialized in a range of object-oriented programming languages, including Java, Go, and JavaScript. Their team can quickly identify talent and fill in our needs. These roles include design, front- and backend development, quality assurance, documentation, DevOps, and machine learning. 

They have supplied talent and onboarded them into those positions within 1–2 weeks. BairesDev’ resources support us in multiple departments, such as setting up continuous integration and implement our continuous development pipelines. We also use Jenkins, Chef, and Puppet to manage our project and design.

What is the team composition?

We currently have a 21-person team. 

How did you come to work with BairesDev?

We tasked one of our business partners with helping us identify potential offshore and nearshore development teams that could meet the stringent requirements we have for product development. We interviewed 10 different companies, and BairesDev was considered one of the best candidates. We did a formal solicitation process, and they came out with the best proposal for what we needed. As a result, we eventually chose them. 

What is the status of this engagement?

The collaboration started in February 2019 and is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Not only is BairesDev extremely quick about filling our open positions, but they’ve also had an extremely high success rate in finding talent that performs to our standards and fits our team. The resources have a high level of expertise, great English language proficiency, and excellent team-building skills. Despite being a few time zones away from where we operate, BairesDev’s team can flex their schedules to work with our normal hours of business.

How did BairesDev perform from a project management standpoint?

BairesDev has an exceptionally strong project management culture. They provide several roles to manage our account. We work with some individuals on the account management and customer success side. We also have an engagement manager and Scrum master who we meet with regularly to provide the broad-level requirements. They’ll then translate that into a detailed list of tasks that the BairesDev team needs to accomplish in each sprint. They’re well-organized, and they respond quickly and handle any requests if we need to change anything.

What did you find most impressive about them?

The speed that BairesDev can staff high-quality individuals into the positions we need is unparalleled. I haven’t run across any other company that can provide resources as quickly or with the level of quality that BairesDev can supply.
    
Are there any areas they could improve?

As with any staff augmentation arrangement, there will always be staff that isn’t up to the challenge. We had some resource early on that didn’t quite meet our expectations. 

However, the way BairesDev handled this was a strength. Their team worked with each resource to mitigate the situation and ended up finding another candidate to fill in the position. They communicated with us from start to finish about our options and were highly responsive throughout the process. The resources they selected wound up being a successful fit.