BairesDev

BACKGROUND

Please describe your company and position.

I am the Manager of CSG (Cornerstone Solutions Group)

Describe what your company does in a single sentence.

Customized software solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BairesDev to accomplish?

• Build successful software to exceed customers business needs

SOLUTION

How did you find BairesDev?

• Online Search
• Other

Why did you select BairesDev over others?

• High ratings
• Good value for cost

How many teammates from BairesDev were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: 

• Develop a user-friendly web portal accessible to all members, aiming to streamline access to vital information and functionalities. 

Key Deliverables: 

• User Authentication and Access Control. 
• Product Management with SKU and material information. 
• Support for client's pricing models, including various tiers and discounts. 
• Order Management system with tracking and history features. 
• Reporting and Analytics tools for user activity and sales performance.
• Customization and Scalability for future enhancements. 
• User Interface and Experience aligned with client's branding guidelines. 
• Quality Assurance and Testing for stability, reliability, and security. 

Outcome: 

• A robust web portal enhancing user experience and productivity for our client and its members.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in Membership: The primary metric for progress and success would be the growth in the number of members actively using the new website. Tracking the acquisition of new members over time provides a clear indication of the platform's adoption and relevance within the client's user base. 
• Sprint Velocity and Ticket Completion: Monitoring sprint velocity, measured by the number of story points completed per sprint, offers insights into the team's productivity and efficiency. Additionally, tracking the completion rate of tickets within each sprint provides a tangible measure of progress and the team's ability to deliver on commitments. 
• Production Support Issue Resolution: Quantifying the number of production support issues addressed within a specified timeframe demonstrates the effectiveness of the team in maintaining the stability and reliability of the platform. Decreasing the resolution time for production issues indicates continuous improvement in system performance and customer satisfaction. 
• Release Cadence of New Features: Evaluating the frequency and consistency of new feature releases showcases the agility and innovation of the development process. Establishing a regular release cadence ensures that the platform remains competitive and meets evolving user needs, driving ongoing engagement and satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhere to their deadlines that they communicate to their clients and we make sure we stay ahead of those deadlines

What was your primary form of communication with BairesDev?

Virtual Meeting

What did you find most impressive or unique about this company?

They are always so responsive with any issues and proactive in making sure our needs are being met and if they can provide any other services that we may need addressed

Are there any areas for improvement or something BairesDev could have done differently?

No they are an extremely responsive and customer service oriented company that we look forward to utilizing more as we grow with more projects

BACKGROUND

Please describe your company and your position there.

I'm the Executive Vice President of Pegnato Roof Intelligence Network, LLC. We are a data drive roof management platform. Assisting our national commercial clients in managing their roof portfolios and using data to assist in decision making.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev, and what were your goals?

We launch our platform in 2018 and have been sourcing various teams, individuals to help us in maintaining our cloud base platform as well as enhancing. We were looking for a dedicated person or team to taken our platform to the next level and ensure it's efficiency.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and through various recommendations for developers. After meeting with a few other companies we thought to give Barisdev a shot. We were hesitant on working with a company that outsourced as we essentially wanted our own employee but turns out this was the better route to go.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had outstanding tickets in Jira plus many issues with our current platform. Our system was recently upgraded by our originally developer but he was on his way out focusing on another project. We were able to meet with the Barisdev team review our company and what issues we were having and right away they caught on and got to work. We use Mongo DB, Java React, and Meteor.

How many people from the vendor's team worked with you, and what were their positions?

We work closely with Phillip our lead developer. We also have a few others whom we meet with monthly and quarterly to discuss how the project is going as well as plans for the future.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After working with Phillipe and Barisdev team our internal team has seen a dramatic change in the efficiency and ease of working in the system. Our system downtime has decreased by 80%. Their response time to issues is immediate as well as the progress on enhancements has been substantial.

Describe their project management style, including communication tools and timeliness.

I meet with Phillipe our lead developer as often as needed and communicate with him daily. Our other team members I meet with monthly and quarterly.

What did you find most impressive or unique about this company?

Phillipe is one of the best communicators and dedicated worker I have ever experienced. Anything I request, I know will be done and done quickly. He is truly one of the best.

Are there any areas for improvement or something they could have done differently?

Nothing from my perspective.

BACKGROUND

Please describe your company and your position there.

I'm a Fractional CTO that works with several companies to optimize development processes and teams for high growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev, and what were your goals?

We needed additional development expertise. Being spread throughout the US, we have time zone challenges. We needed a partner that would be available during our range of working hours to avoid the "over the wall" development disappointment. BairesDev brought talent from Central and South America which integrated directly into our teams to maximize our productivity.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them via referral from a close friend that is also a VP of Engineering. he has worked with them for several years as well and continues to be impressed with the team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We are building a customer-facing portal using a mix of COTS products, integration tools, and custom development. Our product components are hosted in Azure and developed with .NET. We follow an Agile development process using Azure DevOps for ALM.

How many people from the vendor's team worked with you, and what were their positions?

Currently working with 2 directly, but have worked with as many as 10-12 Developers and Sr. Developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new product has been been released as a beta. We hit every milestone along the path to launching, sometimes before the business was ready...

Describe their project management style, including communication tools and timeliness.

They work with our "one band, one sound" philosophy of having a single, integrated team. This maximizes KT through the development cycle and ensures high productivity regardless if the work is completed by in-house or BairesDev team members.

What did you find most impressive or unique about this company?

I love the on-boarding process. No interviews for my team! If the person they screened doesn't work out, we get a replacement. Easy peasy.

Are there any areas for improvement or something they could have done differently?

Nothing I can think of...

BACKGROUND

Introduce your business and what you do there.

I’m the director of software engineering for an education nonprofit that’s committed to improving the social and emotional well-being and safety of children. 

We have a digital platform that delivers our content as part of our key product and initiative, and I manage and support the software development team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We needed someone to provide us with staff augmentation to supplement our software development needs.

SOLUTION

What was the scope of their involvement?

We work with BairesDev to acquire senior development talent in order to decrease the turnaround time of our projects. They provide us with remote engineers that we continue to hire full-time, as they work closely with our internal team.

What is the team composition?

We work with several senior software developers, a DevOps engineer, a cloud security engineer, and additional development support.

How did you come to work with BairesDev?

We actually had a previous working relationship with BairesDev from a company I used to work in. I was looking for ways to augment our team and they’ve been very reliable and easy to work with.

What is the status of this engagement?

Our ongoing partnerships started in January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re able to provide us with high-quality staffing solutions with agility and they continue to help us achieve our goals, and launch our products.

BairesDev performs well and they’re consistently responsive to technical issues and concerns.

How did BairesDev perform from a project management standpoint?

They’ve been working well as part of our scrum teams. We use JIRA as our primary project management tool and we typically communicate through Slack.

What did you find most impressive about them?

We like that BairesDev generally has a good pool of reliable candidates who have great communication skills and work in a time-zone-friendly environment.

So far, we’ve had a decent amount of stability and the turnover rates have been quite minimal.

Are there any areas they could improve?

There are times when we need to nudge them during the hiring process because they get very busy but overall, they’re still responsive so I have no complaints.

Do you have any advice for potential customers?

I advise you to get the people who you believe would work well with your team. It’s been a lighter screening process and we’ve had a high success rate with them, but it’s important to find the talent that fits your culture.

BACKGROUND

Please describe your company and your position there.

I am VP of Technology and we build custom software for enterprise

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire , and what were your goals?

We need experienced people to produce quality software at a lower cost and BairesDev has been great

SOLUTION

How did you select this vendor and what were the deciding factors?

They provide screened senior talent quickly

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope has changed over time, first is was a supplier portal, then a consumer site.

How many people from the vendor's team worked with you, and what were their positions?

1 senior developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They client has been very happy with Juan and specifically requested keeping him on the project

Describe their project management style, including communication tools and timeliness.

Their project management has been responsive and the team has been on top of all the details.

What did you find most impressive or unique about this company?

The quality of their talent

Are there any areas for improvement or something they could have done differently?

nope

BACKGROUND

Please describe your company and your position there.

Our company is revolutionizing today’s part-time workforce. Our innovative approach to human capital and our technology deployment balances the needs for business operators who rely on part-time labor and workers who make up the part-time workforce. I am the Director of Engineering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We hired BairesDev for a variety of projects relating to our platform. BairesDev allowed us to scale our business much faster by providing top-level talent at a pace that far exceeded even our best technical recruiters.

What were your goals for this project?

Our goal is/was to build a next-gen platform for gig-economy stakeholders such as operators, shifters, drivers, and more.

SOLUTION

How did you select BairesDev?

BairesDev actually reached out to us! We had one meeting with them, loved their business model and value proposition, and have grown organically with their assistance ever since.

Describe the project in detail.

BairesDev provided development resources to our fast-growing tech team.

What was the team composition?

We've always had the support of the company as a whole which has been great. They have staffed developers, QA, and devops roles for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been able to continually grow and scale, and continue to iterate on our products.

How effective was the workflow between your team and theirs?

Extremely effective.

What did you find most impressive about this company?

Their dedication and commitment to excellence were impressive.

Are there any areas for improvement?

Everything can always be done faster, but we were very satisfied with their work every step of the way. In the end, quality is more important than speed and we ended up with what we needed.

BACKGROUND

Please describe your company and your position there.

I am an Senior Director of Business Technology Team at the Associated Press. The Associated Press is an American non-profit news agency headquartered in New York City. My team implements and supports all back-office applications, including multiple Finance, HR and Payroll, Procurement and CRM solutions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

We have been working with BairesDev since 2014, and used them to provide talent on multiple projects. Key projects were on-going enhancements and support for cloud solution SalesForce (SFDC), and support of custom in-house CRM system which is over 30 years old

What were your goals for this project?

On SalesForce (SFDC) - standard functionality for sales processes did not cover all needs for the AP's sales team. We needed to collect more data about leads, speed up the process of Invoice generation for ad-hoc sales.

Those enhancements increased revenue generation by making purchase and invoice process very dynamic and fast. My team does not have needed skill set in-house, so we reached out to BairesDev.

For old CRM system - the challenge was to support an old SQL-based system without any documentation on how it was written. we needed to keep the system functional and available 24x7, and keep making enhancements to support growing business.

SOLUTION

How did you select BairesDev?

I reached out to my peers internally and externally for recommendations, and BAiresDev was on the list of recommended vendors. VP Technology, myself and Senior CRM Architect looked at 3 vendors, and identified BairesDev as a best one.

Have been successfully using them for last 7 years. The deciding factors were skill set of the proposed consultant and flexibility and wiliness to help of BairesDev management. Great team to work with!

Describe the project in detail.

Over the years the BairesDev consultants worked on different components of all projects - overall strategy, design, development, testing and on-going support

What was the team composition?

The team structure varied based on the needs of the specific project. The management was always quick to offer new resources as the needs come up.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a part of SFDC project, the simple and dynamic creation of the new opportunity pages and on the fly creation of the invoice for the ad-hoc sale allowed sales staff to attend to customers faster, which contributed to the customer retention and new sales.

How effective was the workflow between your team and theirs?

The workflow is very simple, the resources were managed by our CRM lead, and I had monthly calls with the management to discuss progress.

What did you find most impressive about this company?

The vendor has excellent resources available in multiple areas, but mostly, I was impressed by the flexibility and cooperation by the management. They will always go an extra mile to make the customer happy.

Are there any areas for improvement?

not for me, very satisficed with the services

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a startup called ProfolioX. We’re a cloud-based tech company that processes data in real-time to convert athlete brands into stock shares.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BairesDev?

We were working with an independent contractor who had good technical skills but wasn’t able to fully deliver on what we needed. There were definitely challenges during the product build. Since then, we engaged with BairesDev to develop our product and take it to a live production phase.

SOLUTION

What was the scope of their involvement? 

BairesDev has created a custom web app that functions as a portfolio for athlete stock shares. Everything is on the cloud, which meant that their team needed to build out the pipelines to get information from our data provider into our architecture.

Additionally, they’ve supplied a designer to work on the frontend. That individual has designed the current mobile-responsive solution while keeping in mind that a lot of our users will access our platform on their phones. We’re currently in the process of building a dedicated mobile app version, which should be live soon.

What is the team composition? 

At the moment, we work with a team of four. We have an account manager, a product manager, a developer, and a designer. When we need extra services, they allocate additional developers outside of the core team. 

How did you come to work with BairesDev?

BairesDev actually reached out to us. As a bootstrap startup, we didn’t necessarily have the funds or resources to think about outsourcing, but their team was very persistent. They believed that there was a mutual benefit in working together.

Eventually, I met with Lucas (CTO) who really showed us that BairesDev was focused on building relationships, helping people grow, and evolving companies. That’s when we decided to give them a shot.

How much have you invested with them?

We’ve spent between $10,000–$50,000.

What is the status of this engagement?

We started working with them in June 2020, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The beta version of our web app is now live. Users can create accounts and then buy, sell, and trade football players. We’re also implementing trading competitions to allow users to try out our services.

Overall, the app is of incredible quality, considering where our solution was before we found them. They’ve been able to find the right skill sets needed to fix our product and then implement what we’ve wanted within our timelines.

How did BairesDev perform from a project management standpoint?

They’re fantastic. I’m very much engaged in the project on a day-to-day basis, so I talk to the developer every day. If there’s ever a reason why they’re unavailable, I can always trust my account manager to put things in motion. They’ll reach out and ask if I need anything.

What did you find most impressive about them?

BairesDev puts a lot of focus and attention into finding the right relationships for a project. That’s important because it’s not just a working relationship at that point but rather a personal engagement. So, it’s far more rewarding when that interpersonal element is there. I know their team well enough that we know what each other is thinking. 

Are there any areas they could improve?

If I had to give some kind of criticism, I’d say that they care too much — and that’s not even a bad thing! Because they’re so invested in us and want to see us do well, they’re willing to give us all of the options. That can be distracting sometimes. Instead of focusing on one delivery or item, I’m thinking about all of the amazing things I could be doing in the future.

Do you have any advice for potential customers?

Don’t be afraid to ask questions. We literally had no idea what we were getting our hands into. Yes, we had tech advisors who validated that BairesDev was a legitimate company that was giving us a good rate, but the process of finding and establishing a connection with the right vendor comes down to the questions you ask.

In our case, we didn’t talk to Lucas about our project needs until 45 minutes into the conversation. Before then, we were discussing our ideas, current events, and more. He showed us that he wasn’t just selling us a service. His team actually cared about who we were as people. Going into the project knowing that they wanted to help us succeed has made the whole thing easier.

BACKGROUND

Please describe your company and your position there.

VisionWeb provides software products to help Eye Care Providers manage their practices and order lenses, frames, and contacts for their customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BairesDev?

BairesDev was hired to supplement our staff on our Electronic Health Records and Practice Management products.

What were your goals for this project?

Supplement our staff with qualified engineers.

SOLUTION

How did you select BairesDev?

They contacted us via an email introduction.

Describe the project in detail.

We hired BairesDev to supplement our staff for our EHR product and QA efforts on that product. We have subsequently hired an additional BairesDev engineer to help on our Practice Management product as well. The team will extend the products by adding features, fixing bugs, and maintaining the product as a part of our whole engineering team.

What was the team composition?

Each team has a manager, and shares a Program Manager with several other teams. Each team has a Product Owner who sets the priorities for which features need to be developed next. Each team consists of several software engineers, and several QA engineers working to build features/fix bugs and test the new features/bugs before releasing them to our production systems.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We organize our schedule into "Program Increments" (~3-months per increment) consisting of six 2-week sprints, followed by a 1-week planning session for the next program increment. The BairesDev team participates fully in our process, and contributes as with all members of our team. They provide solid engineers with experience and useful knowledge to handle any of the development or QA challenges we throw at them.

How effective was the workflow between your team and theirs?

There is no distinction between "their team" and "ours". The BaireDev engineers are treated like all other members of our team, and contribute and relate with us as though we are a single team.

What did you find most impressive about this company?

They provide top-quality resources quickly. We were able to engage with them and begin the hiring process immediately, and bring people on-board quickly. The people they provided are excellent engineers with the ability to come up to speed quickly and contribute to our team goals very quickly.

Are there any areas for improvement?

Not at this time.