Webkul

BACKGROUND

Please describe your company and position.

I am an executive at Captain Greek LLC

Describe what your company does in a single sentence.

Captain Greek LLC is an e-commerce platform specializing in authentic Mediterranean products, directly connecting producers with consumers to ensure freshness and support small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• Enhanced platform capabilities

SOLUTION

How did you find Webkul?

Online Search

Why did you select Webkul over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Skip Address Option: The hyperlocal extension should include a "Skip Address" button. This would allow customers to view the entire shop without entering an address. This feature is essential for customers who do not wish to input their address but still want to browse the full marketplace.
• Optional Address Input: The address should be optional. Customers should be able to choose whether to enter an address. If they decide to input an address, the extension should show shops within their vicinity. However, if they choose not to input an address, the entire shop should be visible to them.
• Remove Address Option: Currently, once a customer inputs an address, it cannot be removed. We need to make this optional, allowing customers to remove their address if they wish to view the entire shop instead of just the nearby options.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Functionality: Enhanced platform features with a seamless multi-vendor setup, supporting a wide range of Mediterranean products and services.
• Reduced Time to Market: Faster onboarding and integration process for new vendors, reducing setup time by 30%.
• Ease of Use: Increased user satisfaction scores by 40%, reflecting a more intuitive and user-friendly interface for both customers and vendors. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly effective and collaborative. They were very cooperative throughout the process, consistently delivered items on time, and met all my expectations. They were responsive to my needs, adapting quickly to any feedback and ensuring that the project stayed on track and aligned with my goals.

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company was their exceptional customization services through Webkul, which allowed for a highly tailored e-commerce platform that perfectly met our specific needs. Their ability to provide flexible, scalable solutions that enhanced our platform's functionality, along with their proactive and client-focused approach, ensured a seamless and efficient project experience. 

Are there any areas for improvement or something Webkul could have done differently?

There were no areas for improvement; everything was perfect. Webkul exceeded expectations, delivering exactly what was needed with a high level of professionalism and expertise.

BACKGROUND

Please describe your company and position.

I am the CEO of Tudo Católico

Describe what your company does in a single sentence.

We are a Catholic niche Marketplace, in opencart 3 with a marketplace module and payment split customizations and integration with the post office, with label generation and pre-posting by Webkul

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• Implementation of the Marketplace module 
• Customization for payment split implementation 
• Customization for integration with Brazilian Post 
• Customization for generating Post Office pre-posting labels

SOLUTION

How did you find Webkul?

Online Search

Why did you select Webkul over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Implementation of the marketplace module in opencart 3, customizations for split payments and integration with Brazilian postal services, including the generation of pre-posting labels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrated progress or success?
The Tudo Católico Marketplace project was launched and was able to receive sellers to register their products and sell them on the marketplace platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great! They always meet demands, questions and fulfill what was agreed upon.

What was your primary form of communication with Webkul?
Email or Messaging App

What did you find most impressive or unique about this company?
Even though they are in another country, they do not create barriers to meet the demand presented. They are respectful and efficient.

Are there any areas for improvement or something Webkul could have done differently?
No. I am satisfied.

BACKGROUND

Please describe your company and position.

I am the Software Engineer of LemMarket Sarl

Describe what your company does in a single sentence.

LemMarket Sarl is an E-commerce platform that specializes in the online sale of products and services, and their home delivery in the most reasonable detail.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• Odoo module configuration
• Mobile app development
• App publishing

SOLUTION

How did you find Webkul?

Referral

Why did you select Webkul over others?

• High ratings
• Good value for cost

How many teammates from Webkul were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Mobile application development and integration with Odoo erp v16
• App pubishing on PlayStore and AppStore
• Application support and maintenance
• Odoo module configuration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Product metrics : The product outcome was a stable version with no complexity and easy to maintain

• Project metrics : The application was delivered on time with respect of all its details.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were open to all suggestions and comments. They did not hesitate to support and accompany us produce an outstanding app quality.

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

• Open heart
• 
  
• Comprehensive
• 
  
• Attention to detail

Are there any areas for improvement or something Webkul could have done differently?

Yeah. They need to be more engaging especially when it comes to urgent needs and struggle to provide update before time. So it leaves the client sufficient time to test and revert to them before the dateline.

BACKGROUND

Please describe your company and position.

I am the Senior software developer of Maqadhe

Describe what your company does in a single sentence.

online retailer e-commerce platform 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• optimization server and magento services
• save server cost
• speed the application

SOLUTION

How did you find Webkul?

• Online Search
• Clutch Site

Why did you select Webkul over others?

• High ratings
• Company values aligned

How many teammates from Webkul were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• server optimization 
• support fix major issues
• magento development modules
• mobile app development ( Swift & Koltin )

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Webkul transformed our e-commerce platform, delivering a solution that boosted our sales conversion rate by 30% and significantly enhanced user engagement. Their ability to automate processes reduced our operational costs by 50%, and their responsive design increased our mobile traffic by 35%. Customer satisfaction has improved markedly, with a 15% increase in positive feedback and a 20% reduction in support queries. Webkul’s scalable and flexible solution has been pivotal in our ability to adapt quickly to market demands. Their technical expertise and dedication to client success are unparalleled. Highly recommended!"

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery: Webkul demonstrated exceptional project management skills throughout the project lifecycle. They adhered to the agreed-upon timeline and consistently delivered milestones on time. This punctuality was crucial in meeting our launch deadlines and ensured that our business operations were not disrupted. 
Communication and Responsiveness: Webkul maintained open and effective communication channels, responding promptly to our queries and concerns. They utilized a structured approach to project updates, providing regular progress reports and being available for scheduled and ad-hoc meetings. Their responsiveness to our needs is commendable, and their responsiveness to our needs is commendable, and they're always willing to accommodate changes and address any issues.

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

• Innovative Solutions and Customization.
• Technical Expertise.
• Comprehensive Support and Documentation.
• Strong Community Engagement.

Are there any areas for improvement or something Webkul could have done differently?

yes there were.

BACKGROUND

Please describe your company and position.

I am the owner of the company of ESHOP

Describe what your company does in a single sentence.

Fashion website

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• increase my sales
• increase my number of sellers

SOLUTION

How did you find Webkul?

Online Search

Why did you select Webkul over others?

• Pricing fit our budget
• Good value for cost
• service

Describe the scope of work in detail. Please include a summary of key deliverables.

Webkul supports me with features that allow me to boost my business

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I can now increase my number of products easily

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes all was perfect. Above all, active listening and a real concern to resolve problems and understand the issues

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

Service, advice, prices, speed

Are there any areas for improvement or something Webkul could have done differently?

For me all is ok, Webkul offers exactly what I expect from a company.

BACKGROUND

Please describe your company and position.

I am the Application Manager of Print Equipment.

Describe what your company does in a single sentence.

Print Equipment sees itself as a system house for individual printing technologies, with the service and heart of a small company. As such, the company is large enough to offer you a huge variety of printable items and the top brand equipment needed to process them. At the same time, we are small enough to engage in direct dialog with you at eye level and thus find the best solutions for both sides.

We offer you equipment and printable items for sublimation, toner transfer, foil transfer, DTG textile direct printing and DTF transfer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

Akeneo Support

SOLUTION

How did you find Webkul?

Online Search

Why did you select Webkul over others?

• High ratings
• Good value for cost

How many teammates from Webkul were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Support of Akeneo

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

running systems

Describe their project management. Did they deliver items on time? How did they respond to your needs?

When I need support, Webkul delivers fast and correctly.

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

very fast

Are there any areas for improvement or something Webkul could have done differently?

no. everything works

BACKGROUND

Introduce your business and what you do there.

I'm the system development engineer for a small startup company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Webkul?

We bought a couple of OpenCart extensions for our e-commerce platform, but we found some issues with implementing them. These extensions didn't work out for us out of the box, so we needed help with custom development work to make them work again.

SOLUTION

What was the scope of their involvement?

We started working with Webkul on fixing compatibility errors between the OpenCart extensions and our e-commerce platform theme. Along the way, we've faced difficulties with many other errors in our platform, which have caused some misunderstandings. Still, Webkul has worked with us to fix those issues.

What is the team composition?

We usually deal with one teammate from Webkul, but we actually have two main points of contact from their team, the development team lead and the project manager.

How did you come to work with Webkul?

I found them on the OpenCart marketplace and went with them randomly. Of course, I had seen that they advertised themselves everywhere and were the most famous development company in OpenCart's marketplace, which was one of the reasons we chose them.

How much have you invested with them?

We’ve spent under $5,000.

What is the status of this engagement?

We started working together in September 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Webkul has shown an impressive ability and willingness to fix the problems and errors we've found; that's why I wanted to leave a review to change my view on the current status of our relationship. Their team has successfully fixed a small technical issue on the app we're using.

At some point, we felt they weren't cooperating with us, so we started considering working with another company. However, we now feel the need to remove our previous negative review of them and talk about their most recent work. Overall, our experience with them has been good.

How did Webkul perform from a project management standpoint?

We can say that Webkul has delivered on time and on budget. We had a lot of problems, so fixing that amount of issues has required hard work. Webkul has worked hard on this project. Therefore, although we didn't meet the expected deadline, it wasn't on them. Overall, they've done a good job. We mainly communicate via email.

What did you find most impressive about them?

I would like to congratulate their whole team. Their willingness to fix the issues with our extensions has been outstanding. They've never said no, and they've continued to work through those issues. Overall, they're very responsive.

Are there any areas they could improve?

Everyone can always improve, but I can't pinpoint something specific Webkul could improve on. I just want to leave a positive review for them.

Do you have any advice for future clients of theirs?

Webkul is a good company, and they work hard. Still, it's important to have a pre-sale demo meeting with them to figure out the best bespoke package for your needs.

UPDATED REVIEW

This review was published on March 13, 2024.

Mahmoud Gouda
Project Manager, Mymart.coeCommerce

Canada

1-10 Employees

Jan 2023 - Ongoing

Less than $10,000
Project summary
Webkul is tasked with helping an e-commerce company implement OpenCart extensions for purchase orders. The extensions should be compatible with Journal 3 skins. 

Feedback summary
The client is disappointed with Webkul’s services, which don’t meet expectations. The team works slowly, and their pricing is ten times higher than their competitors. Moreover, they’ve refused to provide support to the client until more purchases are made. Overall, the engagement is unsuccessful.
BACKGROUND

Please describe your company and position.

I am the Project Manager of Mymart.co

Describe what your company does in a single sentence.

e commerce marketing and online store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• opencart extensions

SOLUTION

How did you find Webkul?

Online Search

Why did you select Webkul over others?

promotional advertisement

Describe the scope of work in detail. Please include a summary of key deliverables.

• opencart extensions compatibility with journal 3 skin-9 theme for purchased in orders [#100139179, #100139277, #100139213]

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Try to avoid Webkul as much as possible. Don't get deceived by their promotional advertisement. as per our experience they are the worst in the market when it comes to everything. Their prices are 10 times double of other companies who has the exact same solutions and their team are the worst acting unethically all the time. 

They are very slow, and lately they refuse to provide support on compatibility with our website theme until we re-purchase a 7 extension modules we've purchased in orders [#100139179, #100139277, #100139213] again just to share the desired extensions with us. They are still practising stalling and extortion to share extensions with us till the time of writing this review. 

They want us to buy the same all modules again just to provide support even though our paid support is still active. We have all the post tickets as evidence to be shared with any interested person or a third party to investigate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NO, They are still practising stalling and extortion to share products with us till the time of writing this review

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

nothing special

Are there any areas for improvement or something Webkul could have done differently?

they need audit team to supervise the work because now its completely a total miss and customers suffer from developers behaviours
Star Ratings
Overall rating: 0.5

Quality: 0.5

Cost: 0.5

Schedule: 0.5

Willing to refer: 0.5 - Try to avoid webkul as much as possible

BACKGROUND

Please describe your company and position.

I am the Matteo serpellini of Orafix srl

Describe what your company does in a single sentence.

marketplace watches

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• troubleshooting

SOLUTION

How did you find Webkul?

Clutch Site

Why did you select Webkul over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Webkul were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I implement functions and features within the marketplace such as the payment method and various customizations in the cart

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

troubleshooting and activating various options

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they always respected deadlines and were very collaborative even in the case of changes and errors

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

knowledge of the subject

Are there any areas for improvement or something Webkul could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the CEO of Zuekunftsmusig

Describe what your company does in a single sentence.

eCommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• Test PIM Akeneo
• Get Akeneo Connected
• Customize Interface between ERP/Webshop & Akeneo

SOLUTION

How did you find Webkul?

Online Search

Why did you select Webkul over others?

Akeneo Service Provider

How many teammates from Webkul were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Update Akeneo to latest Version
• Update Server to run latest Akeneo Version
• migrate Data
• migrate User Credentials
• Install Akeneo WooCommerce Connector
• Customize Connector

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

everything works perfectly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

very fast response time, good understanding of my/our needs, fast implementation

What was your primary form of communication with Webkul?

Email or Messaging App

What did you find most impressive or unique about this company?

They knew exactly what I needed after a few messages back & forth

Are there any areas for improvement or something Webkul could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Co founder of Infoinfinit

Describe what your company does in a single sentence.

We had enterprise platform built on Magento for food processing industry

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Webkul to accomplish?

• Building a B2B Commerce Platform on Magento

SOLUTION

How did you find Webkul?

Online Search

Why did you select Webkul over others?

Pricing fit our budget

How many teammates from Webkul were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built an had B2B2C Hyperlocal ecommerce on Magento from scratch to MMP. For a Gov initiative called Fish Andhra

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Platform Performance 
• Quick Development using Plug IN which were cost effective 
• The immense support we received from Webkul really helped. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well done Rahul and Team.

What was your primary form of communication with Webkul?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Innovation of Plug In around a open source Platform like magneto. Any eCommerce use case, Webkul had a plug In

Are there any areas for improvement or something Webkul could have done differently?

None