Azuro Digital

BACKGROUND

Introduce your business and what you do there.

I’m a trauma therapist and I’m the only employee for my private clinical practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I wanted Azuro Digital to create a website for me.

SOLUTION

What was the scope of their involvement?

Initially, I was looking for somebody who would be able to understand and get the proper feel for who I was. Because it’s a therapy website, the feel and theme for the site are really important. I had some conversations with Daniel (Owner & Founder) and he really caught on quickly to who I was and what my vision was for the website.

Daniel was in charge of the development and design of the WordPress site. I provided some content and photos of myself, and he brought in all the other photos for the site.

What is the team composition?

I worked directly with Daniel.

How did you come to work with Azuro Digital?

I originally found him on Kajiji.

How much have you invested with them?

We spent just under $1,000.

What is the status of this engagement?

The project ran from September–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Azuro Digital was able to capture my vision for the site. I was really happy with their expertise and what he brought to the table. I was really happy with the connection we had. While we were developing the website, I would send him emails throughout the day and he would always respond to me at like 6:30 the next morning — there was never a delay in response. This was a huge factor when we’re dealing with companies.

How did Azuro Digital perform from a project management standpoint?

Our main point of communication was through email.

What did you find most impressive about them?

I was very impressed with his accountability and his response time. He was very professional and their response time was unbelievable.

Are there any areas they could improve?

No, I was really happy with everything he’d done and I didn't experience any issues. I previously worked with another company that I was really unhappy with — we had a lot of back and forths for months. When I came upon Daniel, we just connected right away. He knew exactly what I wanted, and we were always corresponding so I could see what he was doing.

His degree of structure management of the site was also very good.

Do you have any advice for potential customers?

Before working with Azuro Digital, you have to have some degree of your own vision. Daniel just understood how I wanted my site to be laid out. My advice would be to explore different sites to have some type of outline for him to start with.

Maybe the project was done so quickly, because I already knew what I wanted my website to look like.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a publishing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

We were launching a new project and hired Azuro Digital to create our website for us.

SOLUTION

How did you select Azuro Digital and what were the deciding factors?

We searched several options for web design and found Azuro offered the best solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a needs assessment meeting to determine the goals of the project. From there Azuro took over the project and delivered the components in a very timely and professional manner. Our site was designed on the WordPress platform.

How many people from the vendor's team worked with you, and what were their positions?

I worked exclusively with the Azuro senior manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The goal of the site was to deliver content that was visually pleasing, quick to load and easy for the visitor to navigate. All of those goals were met.

Describe their project management style, including communication tools and timelines.

We had regular meetings as needed. We preferred to use shared google docs to track the progress and it all went very seamlessly.

What did you find most impressive or unique about this company?

I had struggled to create the site on my own with WordPress but found out quickly that it was beyond my capabilities. Azuro was able to take over the project and deliver my vision with minimal management on our part.

Are there any areas for improvement or something they could have done differently?

There was nothing about the process I would change.

BACKGROUND

Introduce your business and what you do there.

My father and I started a new business recently. We’re a mobile vehicle detailing service. Instead of clients bringing their cars to a location, we have detailers come to them and clean their cars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed help to create a website.

SOLUTION

What was the scope of their involvement?

Azuro Digital has helped us to create our website from scratch. In the beginning, I told them what we were looking for and wanted to have on it. We just gave them a clear picture of what we wanted, and they started working on it.

Daniel (Founder & Owner) has been in charge of the whole process. As I didn’t know anything about the detailing business or about creating a website, I just provided the information that I needed to be on the site and let him run the whole project.

Daniel came back to me during the development to check if everything looked like I wanted. We went back and forth with the feedback, but I ended up leaving it all in his hands. One of the few inputs I provided was that I wanted him to use royal blue, as it is my father’s favorite color.

He implemented plug-ins for the functionalities. Bookly was implemented for appointment scheduling, and Stripe for payments. He developed the site using Elementor and implemented MailChimp.

Currently, Daniel helps me with changes and updates to the site because I have no background in web design. I constantly go to him for help, and he gladly does what I ask for.

What is the team composition?

I only work with Daniel.

How did you come to work with Azuro Digital?

I went online looking for someone to create a website for us so we could start up the business. I believe I came across Daniel in Kijiji and saw he had good reviews. I noticed he was young and he was a redhead like me, so I wanted to give him the opportunity. I reached out to him and told him what we were looking for with our website. He sent me three video references of his work, and what I saw impressed me.

How much have you invested with them?

We’ve spent $2,600 CAD (approximately $2,100 USD).

What is the status of this engagement?

We started working together in June 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Daniel’s work has been awesome. The site is now up and running, and people can now go in there to book appointments for our services. However, I don’t have any metrics on the performance or the results yet.

It’s hard to define the impact of the engagement because the site was developed when our business was also starting. We don’t have any previous performance indicators to compare with.

How did Azuro Digital perform from a project management standpoint?

Azuro Digital’s project management is wonderful. We communicate via email.

What did you find most impressive about them?

Azuro Digital is really helpful and quick to respond. Daniel is professional and does what I ask for. It’s wonderful that he always makes sure that what he is doing is what I want.

BACKGROUND

Please describe your company and your position there.

Owner/Manager, CPA- CGA of a tax preparation and consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

I had come to Azuro Digital for help regarding creating a website for my tax preparation business. I had discussed my specific goals with Azuro Digital in respect to my website, which included a neat and professional look, easy access to appointment booking for my clients and overall digital marketing strategy for my business.

SOLUTION

How did you select Azuro Digital and what were the deciding factors?

Azuro Digital were professional in their presentation and provided me with options regarding high quality web designs and website capability. They were dependable and quick to respond to my specific needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had initially set up a Zoom meeting to discuss my overall business process and the services that could be provided. Azuro Digital had provided a detailed action plan to develop my website and included a break down of necessary steps to be taken in a clear and concise manner.

How many people from the vendor's team worked with you, and what were their positions?

The owner and manager of Azuro Digital worked with me directly. He clarified his role with me at our initial meeting.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have shared my new website with my existing clients and network of tax professionals. They had nothing but positive feedback on the design of the site and commented on its professional look.

Describe their project management style, including communication tools and timelines.

After our initial meeting, Azuro Digital had kept me up to date on any progress that was made on the site, whether it was technical in nature or design related, which was highly appreciated. The estimated time for completion was approximately 2 months, however I was able to have a completed and functional website within 3 weeks.

What did you find most impressive or unique about this company?

A professional design and functional website was created for my business in a matter of 3 weeks. Timing was important to me and they were able to deliver. Additionally, I was provided with tutorial sessions on how to maintain and update my site free of charge. There was no pressure to purchase additional products which was refreshing.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind. I am very happy with the service.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a sporting goods company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed help with web development.

SOLUTION

What was the scope of their involvement?

They built our site on WordPress.

What is the team composition?

I worked with Daniel (Founder & Owner).

How did you come to work with Azuro Digital?

I found them through their online advertising. Daniel did a great job of presenting what he could do for my company.

How much have you invested with them?

I spent around $1,500.

What is the status of this engagement?

We started working together in March 2020, and we wrapped up in November 2020. They still offer minor services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They built a good website with a lot of nice features. It’s also very easy to use. Users have mentioned that the site was built very well.

How did Azuro Digital perform from a project management standpoint?

Daniel was great. No matter what, he always got back to me quickly. He always did what he said he’d do on time.

What did you find most impressive about them?

Daniel’s understanding of web development stands out. He absolutely knew what he was doing the entire time; he was never guessing and it showed.

Are there any areas they could improve?

No, he did a very good job all the way through. I can’t find where they could’ve done better.

Do you have any advice for potential customers?

My advice is to contact them; that’s the first step in getting a proper web presence. 

BACKGROUND

Introduce your business and what you do there.

I’m the president of a recruitment firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We didn't have a website, so Azuro Digital created one for us.

SOLUTION

What was the scope of their involvement?

After I chose to work with Azuro Digital, we did a kickoff meeting and an analysis of the type of site that I needed; we settled on a website made in WordPress. We had some back and forth on the creation of the website, focusing on the layout and the design.

What is the team composition?

I worked directly with the owner of the company Daniel.

How did you come to work with Azuro Digital?

I was looking online through 4–5 different firms’ sites to manage the project. I went through a bid process, and Azuro Digital submitted a proposal. I spoke with Daniel, had a meeting and he really impressed me. I liked the fact that he was a small boutique and did everything himself. The pricing for all of the firms was around the same, so I didn’t choose him for his price point — it was more Daniel himself that I liked and wanted to forward with.

How much have you invested with them?

I invested $3,100 in the development of the site.

What is the status of this engagement?

The whole project took only one month. We worked together in March 2021, and everything was finished earlier than our discussed timeframe.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were looking at the quality of the work to make sure that they can provide and the type of design and results that I was looking for. The ease of work and response times are also huge factors, aside from how quickly they get the job done. Azuro Digital delivered on what they said they were going to do, and they overachieved on all aspects. The project was done before the given timeline, and it was done above the quality that was expected.

How did Azuro Digital perform from a project management standpoint?

Daniel had different applications where I could get the information that I needed — even his invoicing was really easy to use. He actually suggested some software that would help my business.

What did you find most impressive about them?

Their professionalism and response time was superb. I was amazed by how quickly Daniel got the job done.

Are there any areas they could improve?

There is nothing that I can think of that they could improve. I was happy with the job and there was no real downside.

Any advice for potential customers?

I recommend that you should know what you want. If you already know what you want and you have the content ready, Daniel can get the job done very quickly for you.

BACKGROUND

Introduce your business and what you do there.

My husband and I are co-owners of a real estate investment company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed to brand ourselves and get our name out there. We needed a website, so we brought on Azuro Digital. Our company didn’t have a website before and had no idea how to create one. We tried for a few weeks to build it ourselves, but we weren't able to.

SOLUTION

What was the scope of their involvement?

Daniel (Founder & Owner) helped us build a website for our business. We had no previous setup. They started from scratch, handling everything from beginning to end. The site is a presentation page for our clients and investors.

What is the team composition?

We work directly with Daniel. There may be others behinds the scenes.

How did you come to work with Azuro Digital?

I looked on Kijiji in Ottawa for website designers, and a few came up. I was drawn to Azuro Digital because of the services they offered. They offered content writing, which was my main concern. We liked what we saw, so we contacted them. Our team made an appointment with them because they met all our requirements.

How much have you invested with them?

We invested $2,500

What is the status of this engagement?

We started working with them around February 2021. The project was completed by the end of March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were able to build an amazing site for us, capturing our vision very well. Because we’re brand new to this industry, we're just beginning to promote the website. People are looking at it and like what they see. It looks like we have potential investors as well.

How did Azuro Digital perform from a project management standpoint?

We communicated mainly through email and text messages. Our teams had phone calls and Zoom meetings too.

What did you find most impressive about them?

Their professionalism was a big plus. They did the work in a timely manner, meeting every deadline. Azuro Digital maintained a non-judgmental work environment. They were helpful and ready to catch our vision and then put it into words. Their team doesn’t give up. They try until the customer is satisfied.

Are there any areas they could improve?

It says on their website that they write content, and I would’ve expected that they’d write everything. One thing they could improve on is to write as much content as the customer wants them to.

Any advice for potential customers?

Communicate all of your requirements to Azuro Digital and be 100% confident in their ability to meet them.

BACKGROUND

Please describe your company and your position there.

I am a lawyer and started my solo practice recently. We are a full-service law firm that provides quality and cost effective solutions for clients in the areas of business law, real estate, immigration, wills and estate, employment law, family law and civil litigation

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Houle Digital?

My firm hired Houle Digital to create its brand new law firm website.

What were your goals for this project?

I wanted to create a website that would create visibility for my law firm. I also wanted a professional looking website that is also friendly and simple for persons who visit the website.

SOLUTION

How did you select Houle Digital?

I had been searching online for a website designer when a friend recommended Daniel's services. Before then, I was negotiating with 3 other web designers. I reviewed a couple of works he had done in the past and was convinced that he would deliver on my goals for the website. It was my sole decision.

Describe the project in detail.

After consultation with Daniel, he sent me a checklist of what he required. I prepared the content and other items and sent to Daniel. Within a very short time, I got the first draft of the website which required little revisions. Daniel created the website design and form and also sourced for appropriate images for the respective areas of my practice.

What was the team composition?

It was a very small team. I worked alone with Daniel and there was no change in the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I launched my website a couple of weeks ago and I am very hopeful that there would be increased traffic and better search result rankings in the weeks to come. The few persons who have visited my website have had positive reviews which reinforced my belief in the professional work done by Daniel.

How effective was the workflow between your team and theirs?

They are very responsive. Usually, I receive a response to any text messages or emails within a few hours. Even when I requested revisions to the website, they where done in a very timely manner.

What did you find most impressive about this company?

They are very responsive.

Are there any areas for improvement?

No.

BACKGROUND

Introduce your business and what you do there.

I’m a photographer and the owner of finedetail83.ca.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Houle Digital?

I started posting pictures of my artwork on Instagram. I got about 10,000 followers and thought it’d be great to branch out and get a website going. I approached a couple of companies and got started in an engagement.

However, my previous vendor disappeared and gave me a ton of excuses for months. I fired him and lost $500. That’s when I found Houle Digital and engaged with them. I started talking to Daniel (Owner) and told him my problem with the previous vendor.

SOLUTION

What was the scope of their involvement?

Houle Digital designed and built my website. It features a blog and a picture gallery. The website also introduces me as an artist, shows my work, and features my practical theory. It’s a place to share my thoughts and give people direction. I have plans to add an e-commerce store and tutorial section in the future.

What is the team composition?

I worked directly with Daniel.

How did you come to work with Houle Digital?

I talked to a lot of web developers and looked at prices. I found Daniel and thought that I’d plug into his youthful talent. After talking for a couple of days, I knew I had made the right choice because it felt natural, and it was easy to get ahold of him.

How much have you invested with them?

I invested less than $10,000.

What is the status of this engagement?

The project ran from August–September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site went live within 12 days. It looks and works great, and I’m happy with it. Daniel was very diligent. He listened to what I asked for and delivered on expectations. What’s more, he made whatever tweaks I wanted. The process was easy.

How did Houle Digital perform from a project management standpoint?

Project management was excellent — a total ten out of ten. Daniel met the deadline. I was so impressed that I wanted to give him an extra $200 and he said no, thank you. He was really good and ethical.

What did you find most impressive about them?

Daniel was invested in my success, not just ticking off the boxes. He’s younger and doesn’t have all the experience in the world, but he makes up for it in tenacity and sheer drive. I plan on working with him again.

Are there any areas they could improve?

No, there isn’t anything.

Do you have any advice for potential customers?

Be direct and tell him what you want. Have a clear plan, lay it out, and then Daniel will take it from there and produce a good product for you.

BACKGROUND

Please describe your company and your position there.

I am the Founder & CEO of Gump Training - the company provides professional software training for various organizations. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Houle Digital, and what were your goals?

Houle Digital was tasked with creating a new website for Gump Training. The critical tasks were to ensure that the new website is modern, clean, user friendly, and optimized for conversions and search engines.

SOLUTION

How did you select Houle Digital and what were the deciding factors?

I found Houle Digital through Kijiji and spoke with their Founder, Daniel Houle. I was pleased with our conversation on Zoom and decided to give them a shot.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a complete website build, from design concepts, writing and implementation. Each page was built carefully with drafts sent to me within days. The site was built in WordPress using Elementor.

How many people from the vendor's team worked with you, and what were their positions?

Daniel was my only contact - which might have been the best part of the experience. I was communicating directly with the web developer, rather than someone who would act as an intermediary. This meant that everything I communicated was understood and implemented the way I wanted it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I had a wonderful experience. I explained my requirements to Daniel, and he understood my vision for the website. He made revisions until everything was absolutely perfect. I now have the website that I always wanted. And it only took 3 weeks to complete!

Describe their project management style, including communication tools and timelines.

It was very simple - Daniel and I spoke directly on a regular basis. That was it. Nothing complicated about the communication process. Everything was done within hours or days. It was clear he was focused on my project and making my site perfect for me!

What did you find most impressive or unique about this company?

Results. I wanted a beautiful website, and that’s what I got… in a very short period of time!

Are there any areas for improvement or something they could have done differently?

Every company can improve… I’d say that Houle Digital’s most valuable asset is the fact that they work collaboratively with their clients and provide unlimited revisions. They’re currently a small company, so it’s easy to do that. However, in the future (when they get bigger), they might have trouble providing the same level of collaborative service with unlimited revisions. My biggest piece of advice is to try to maintain that most valuable asset, even as they scale.