Azuro Digital

BACKGROUND

Introduce your business and what you do there.

I’m a photographer and the owner of finedetail83.ca.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Houle Digital?

I started posting pictures of my artwork on Instagram. I got about 10,000 followers and thought it’d be great to branch out and get a website going. I approached a couple of companies and got started in an engagement.

However, my previous vendor disappeared and gave me a ton of excuses for months. I fired him and lost $500. That’s when I found Houle Digital and engaged with them. I started talking to Daniel (Owner) and told him my problem with the previous vendor.

SOLUTION

What was the scope of their involvement?

Houle Digital designed and built my website. It features a blog and a picture gallery. The website also introduces me as an artist, shows my work, and features my practical theory. It’s a place to share my thoughts and give people direction. I have plans to add an e-commerce store and tutorial section in the future.

What is the team composition?

I worked directly with Daniel.

How did you come to work with Houle Digital?

I talked to a lot of web developers and looked at prices. I found Daniel and thought that I’d plug into his youthful talent. After talking for a couple of days, I knew I had made the right choice because it felt natural, and it was easy to get ahold of him.

How much have you invested with them?

I invested less than $10,000.

What is the status of this engagement?

The project ran from August–September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site went live within 12 days. It looks and works great, and I’m happy with it. Daniel was very diligent. He listened to what I asked for and delivered on expectations. What’s more, he made whatever tweaks I wanted. The process was easy.

How did Houle Digital perform from a project management standpoint?

Project management was excellent — a total ten out of ten. Daniel met the deadline. I was so impressed that I wanted to give him an extra $200 and he said no, thank you. He was really good and ethical.

What did you find most impressive about them?

Daniel was invested in my success, not just ticking off the boxes. He’s younger and doesn’t have all the experience in the world, but he makes up for it in tenacity and sheer drive. I plan on working with him again.

Are there any areas they could improve?

No, there isn’t anything.

Do you have any advice for potential customers?

Be direct and tell him what you want. Have a clear plan, lay it out, and then Daniel will take it from there and produce a good product for you.

BACKGROUND

Please describe your company and your position there.

I am the Founder & CEO of Gump Training - the company provides professional software training for various organizations. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Houle Digital, and what were your goals?

Houle Digital was tasked with creating a new website for Gump Training. The critical tasks were to ensure that the new website is modern, clean, user friendly, and optimized for conversions and search engines.

SOLUTION

How did you select Houle Digital and what were the deciding factors?

I found Houle Digital through Kijiji and spoke with their Founder, Daniel Houle. I was pleased with our conversation on Zoom and decided to give them a shot.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This was a complete website build, from design concepts, writing and implementation. Each page was built carefully with drafts sent to me within days. The site was built in WordPress using Elementor.

How many people from the vendor's team worked with you, and what were their positions?

Daniel was my only contact - which might have been the best part of the experience. I was communicating directly with the web developer, rather than someone who would act as an intermediary. This meant that everything I communicated was understood and implemented the way I wanted it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I had a wonderful experience. I explained my requirements to Daniel, and he understood my vision for the website. He made revisions until everything was absolutely perfect. I now have the website that I always wanted. And it only took 3 weeks to complete!

Describe their project management style, including communication tools and timelines.

It was very simple - Daniel and I spoke directly on a regular basis. That was it. Nothing complicated about the communication process. Everything was done within hours or days. It was clear he was focused on my project and making my site perfect for me!

What did you find most impressive or unique about this company?

Results. I wanted a beautiful website, and that’s what I got… in a very short period of time!

Are there any areas for improvement or something they could have done differently?

Every company can improve… I’d say that Houle Digital’s most valuable asset is the fact that they work collaboratively with their clients and provide unlimited revisions. They’re currently a small company, so it’s easy to do that. However, in the future (when they get bigger), they might have trouble providing the same level of collaborative service with unlimited revisions. My biggest piece of advice is to try to maintain that most valuable asset, even as they scale.

BACKGROUND

Please describe your company and your position there.

I am a self-employed actor/singer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Houle Digital?

I hired Houle Digital to design and maintain my website.

What were your goals for this project?

I had specific aspects of my skillset that I wanted to showcase. I wanted a clean digital business card of sorts.

SOLUTION

How did you select Houle Digital?

I found Houle Digital online. I looked at his past work for previous clients and referred to reviews.

Describe the project in detail.

Daniel and I set up a Zoom call. He asked me to prepare some of the intentions I had and what I was attempting to accomplish with my new site. I stated the areas of focus I wanted to showcase along with some visual ideas I had to present those points. He then took those ideas and presented me with a beginning template for my site.

He helped me understand how to navigate the design tool to play around with the ideas as I told him I liked being creative and would attempt to try a few things I had in mind. After I played around with the site, I asked him for help in certain areas, for his opinion on how it looked, etc.

He was honest, gave me pointers about what was not necessarily professional looking and I asked him to make adjustments and correct those areas. I loved what he came up with and my finished product was clean, easy to read, and reflective of my personality.

What was the team composition?

It was just Daniel and myself. We both had ideas and he made them shine.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My site is easy to navigate, clear, and presents my original music in a way that is very easy to access.

How effective was the workflow between your team and theirs?

The workflow was very smooth. Easy back and forth list of tweaks and changes made and sent back. And with great speed.

What did you find most impressive about this company?

Daniel had availability, ideas, and good communication.

Are there any areas for improvement?

We always felt like our interest was their highest concern. We had no areas that needed improvement.

BACKGROUND

Please describe your company and position.

I am an Executive of Valpac Inc.

Describe what your company does in a single sentence.

Adhesives manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• design website

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

Spoke with Daniel Houle

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design and logo design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Azuro Digital did a great job designing the website and logo design as well

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Azuro Digital team communicated very well and delivered on time every time.

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very professional very high level work

Are there any areas for improvement or something Azuro Digital could have done differently?

Not really

BACKGROUND

Please describe your company and position.

I am a Regional Sales Manager at Sellick Equipment Limited

Describe what your company does in a single sentence.

We are a Rough Terrain Forklift manufacturer. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• To design and implement a new company website.
• SEO Optimization

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

• High ratings
• Close to my geographic location
• We enjoyed their work portfolio and felt it would be a good fit for our company

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To provide an updated modern website design with login functionality for our dealer network to access support material. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved layout design and quality, SEO optimization, hoping to see increased traffic, login functionality. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was timely with responses and updates as requested and met our needs for time delivery. 

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We really enjoyed having a small team working on the project. The project scope was well understood this way and shows with the final results. 

Are there any areas for improvement or something Azuro Digital could have done differently?

They did a great job and we are happy with the product, and the ongoing support past launch has been exceptional. There is not much additional we could have asked for from their team. 

BACKGROUND

Please describe your company and position.

I am the CFO of Riverson Scaffold

Describe what your company does in a single sentence.

Riverson Scaffold builds and dismantles scaffolding for industrial and commercial customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• Create a modern professional website we are proud of
• Website should load very quickly
• Website should showcase our work
• Website should be responsive and work well on mobile
• Website should integrate with google ads for conversion tracking

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

• High ratings
• Company values aligned

How many teammates from Azuro Digital were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Azuro created a great looking website for us with approximately 20 pages of content.  This includes pages that describe our services, showcase our past projects, describe our company and contact forms

Some key deliverables:

• Responsive design, website looks great on mobile
• Detailed instructions on how we can add new content to certain pages (such as case studies)
• Contact forms for prospective customers and employees
• Site is optimized and loads quickly
• Google ads integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Site loads quickly
• Site looks great on desktop and mobile
• We have doubled the number of leads from the website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Azuro always delivered very quickly.  They were also extremely patient with us as it took us a long time give them the feedback and pictures they needed to complete the site.

When we did give them direction, Azuro always got back to us quickly.

What was your primary form of communication with Azuro Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

Two things stood out the most:

• They delivered a great website that we were very happy with.
• They worked at our pace and didn't push us too hard when we were busy, but also once we could focus on the site they delivered results very quickly

Amazing company to work with!

Are there any areas for improvement or something Azuro Digital could have done differently?

Can't think of anything!

BACKGROUND

Please describe your company and position.

 I am the Marketing Manager of an information technology company 

Describe what your company does in a single sentence.

Develops Retail and Supply Chain Management enteprise software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• New engaging optimized website
• Clear messaging
• Modern design

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

Good value for cost

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Design & Development
- Custom design & development on WordPress
- Content strategy, outline & editing
- Conversion rate optimization
- New branding & brand guide

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website traffic doubled

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project planning was exceptional.  They were always on time and very responsive.

What was your primary form of communication with Azuro Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to quickly respond to changes as well as provide suggestions was impressive.

Are there any areas for improvement or something Azuro Digital could have done differently?

Perhaps a little more research into our industry.

BACKGROUND

Please describe your company and position.

I am the President of a staffing and recruiting company.

Describe what your company does in a single sentence.

Staffing and recruiting services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• New brand image
• SEO
• modern design

SOLUTION

How did you find Azuro Digital?

Referral

Why did you select Azuro Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Redesign existing website and logo.
• Upgrade revise and develop content.
• Optimize the site for search engines.
• Integrate the site with database API

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After unlimited revisions, my personal approval of each deliverable

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, everything was delivered on time. They were always attentive and responded to my requests immediately. 

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Attention to detail.
• Creativity.
• Communication and response time

Are there any areas for improvement or something Azuro Digital could have done differently?

I do not think so

BACKGROUND

Please describe your company and position.

I am the Marketing Project Manager of JSM Airport Services.

Describe what your company does in a single sentence.

BHS Design and BHS Operations and Maintenance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• website
• branding

SOLUTION

How did you find Azuro Digital?

Online Search

Why did you select Azuro Digital over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website and brand book.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website and brand book creation that is superior to competition.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time and mile stones were kept.

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very creative, researched and understood our company and industry. Azuro Digital had great communication that kept goals aligned.

Are there any areas for improvement or something Azuro Digital could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Operations of a medical company 

Describe what your company does in a single sentence.

Oral and Maxillofacial Surgery Offices

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Azuro Digital to accomplish?

• Redesign our website
• Improve our SEO

SOLUTION

How did you find Azuro Digital?

• Online Search
• Clutch Site

Why did you select Azuro Digital over others?

• High ratings
• Great culture fit
• Competitive price

How many teammates from Azuro Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

In mid-2023, we partnered with Azuro Digital to revitalize our website and advance our SEO efforts. The project entailed a complete redesign of our website to make it more visually appealing, user-friendly, and responsive across various devices. We also refreshed the website content to better showcase our services and philosophy. 

Additionally, Azuro Digital implemented a comprehensive SEO strategy focused on improving our search engine visibility, particularly in local searches relevant to Staten Island. This included keyword optimization, content marketing tailored to oral health, and continuous performance monitoring. The collaboration has significantly boosted our online presence, making our site more engaging and informative for our patients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since starting our collaboration with Azuro Digital in mid-2023, we've seen remarkable improvements in several key areas. Our website traffic has increased significantly and we've also achieved better search engine rankings. Additionally, user engagement on our site has improved, and we've observed an increase in online appointment bookings, patient inquiries, and visits to our office.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Azuro Digital's project management was impressive. We first discussed with the CEO Daniel, and we were assigned a project manager for the revamp of our website, Cassandra. She and the entire team were well-organized and transparent, keeping us in the loop at every step. They consistently met deadlines, delivering quality work on time. 

What stood out was their responsiveness to our needs. They were quick to address our questions and open to our feedback, making the whole process smooth and collaborative. Overall, their efficiency and attentiveness make a big difference in the success of our collaboration together.

What was your primary form of communication with Azuro Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What set Azuro Digital apart was the personalized approach they took to working with our team. They had never collaborated with oral surgery offices before, and they took the time to understand our specific needs and they tailored their services accordingly. 

Their blend of creativity and technical expertise was impressive, striking the perfect balance between innovative design and functional, user-friendly features. We've received many positive comments from partners and patients about our online presence.

Are there any areas for improvement or something Azuro Digital could have done differently?

Azuro Digital did a fantastic job overall, and we're happy to continue collaborating with them on our SEO. Nothing particular comes to mind, and Daniel has been very open to feedback during our time working together so I am convinced that the necessary adjustments would have been made if we had shared constructive feedback