Azuro Digital

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an immigration consultancy firm called Scion Immigration Services. We provide immigration support for families and individuals looking to immigrate to or visit Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We wanted to increase our online presence, so we needed someone to create a website.

SOLUTION

What was the scope of their involvement?

Azuro Digital designed and developed a WordPress site from scratch. We first gave them a general idea of what we were looking for, along with some documentation. They then created the color scheme and logo, which went through a few iterations. Although we provided most of the written content, they also conducted some research and content writing for the site. Lastly, they optimized the content. 

Azuro Digital finished and delivered the site already, but they continue to maintain and host it for us.

What is the team composition?

I worked with Daniel (Founder & Owner) and a logo designer.

How did you come to work with Azuro Digital?

I was googling for agencies in Ottawa and found Azuro Digital. They were highly reviewed on various review sites, so I reached out to them and set up a Skype consultation. I chose them because I was impressed with his presentation and the ideas they had for the site.

How much have you invested with them?

We spent $4,500 CAD (approximately $4,000 USD).

What is the status of this engagement?

The project lasted from August–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They were a great team that facilitated a pretty seamless project. When I initially asked them for website ideas, they came up with concepts right away. Azuro Digital’s turnaround time whenever I asked for any site updates was also highly impressive. They usually had everything finished and ready for review within a few hours of me asking. 

How did Azuro Digital perform from a project management standpoint?

Their project management was perfect. Azuro Digital was a team of effective communicators who responded quickly. They also stuck to the deadline and budget that they promised us when we signed on. To communicate, we used Calendly to set up meetings and Zoom calls.

What did you find most impressive about them?

I was impressed by their ability to communicate effectively and respond promptly. Whenever I requested changes to the site, they were always quick to accommodate me and make those changes.

Are there any areas they could improve?

We had to write most of the content ourselves because they weren’t immigration experts. However, I understand that it was a niche market, and at the end of the day, I preferred to do my own content writing.

Do you have any advice for potential customers?

In terms of the design of the site, know the direction you want to go in. If you have a concept in mind, it will save time and energy because they can get started immediately. They’re great at absorbing that information and translating it into a web design.

BACKGROUND

Introduce your business and what you do there.

I’m a real estate broker. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I needed to establish an online presence, and I wanted to have a new website for my business. 
 

SOLUTION

What was the scope of their involvement?

Azuro Digital built my website from scratch. They also did design work for my branding, including creating new logos, and created content for the site based on some general ideas that I had. 

What is the team composition?

I only worked with Daniel (Founder) on my project.

How did you come to work with Azuro Digital?

I found Azuro Digital and Daniel by searching online. I looked at the work that they had done and really liked it, so I hired them to move forward with my project. 

How much have you invested with them?

I spent around $2,500 CAD (approximately $2,000 USD).

What is the status of this engagement?

I worked with Azuro Digital from December 2020–March 2021. They completed the work on a very quick timeline. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m very happy with the product that they delivered. I’ve already seen an increase in engagement across other social media platforms from my new website. 

How did Azuro Digital perform from a project management standpoint?

Daniel was awesome about sticking to our project schedule and budget. We communicated via email, Zoom, phone calls, and text messages, and he was excellent at communicating fluidly. He did a great job of keeping me updated on what actions he was taking and how far along the website was. If I wanted to tweak or change any work that he was doing, he always gave me opportunities to do so without complication. 

It seemed like he really matched my preferred business style — if I had liked emailing more, I think he would have done more email, for instance. Daniel was super flexible to meet how I liked to communicate.

What did you find most impressive about them?

What I really liked was his attention to detail and his flexibility to adjust what he was doing. He never took offense to any of my suggestions, and he made any requested changes within the same day that I asked. 

I would recommend Azuro Digital to everybody — in fact, I have already sent their name off to quite a few people. 

Are there any areas they could improve?

No, I have zero complaints. 

Do you have any advice for potential customers?

Start working with them now! I think that Daniel would be able to take on any project, regardless of the size.
 

BACKGROUND

Please describe your company and your position there.

I'm the Managing Partner of a Business Law Firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Our website was approximately 10 years old and we wanted to modernize it and also add some new features. We were thrilled with the plan that Azuro Digital came up with and impressed with how they worked things through from start to finish.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to work with someone who had experience and a vision for what we wanted to accomplish. After interviewing Azuro Digital it was clear that they were the provider that we wanted to work with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a number of meetings to develop a strategy. We were impressed with how accessible the team was throughout. Once a plan was developed in was implemented methodically stage by stage and each time it met and exceeded our expectations.

How many people from the vendor's team worked with you, and what were their positions?

There was a team lead that worked with us throughout and from time to time we worked with others with additional expertise until the project was completed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the time our website launched, we have been surprised by the number of new clients that have been coming to us.

Describe their project management style, including communication tools and timeliness.

Our team lead spoke with us almost every day as it was being built. There was plenty of interaction with constant updates and they kept us aware of all changes as they were being made. Extremely efficient and timely throughout.

What did you find most impressive or unique about this company?

Our website was built well and is attractive and quality through and through. We were very happy with what Azuro Digital built for us.

Are there any areas for improvement or something they could have done differently?

Our website had a little bit of copy that we wanted to update after it was launched. We were very happy with the amendments to the copy that they helped us with.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of NLS Consultants. We provide flat roofing consultancy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed a website.

SOLUTION

What was the scope of their involvement?

Together with the Azuro team, we first planned out the content of the website. I also gave them examples of what I was looking to see. The team then designed and developed a WordPress site. Additionally, they integrated it with Calendly and our social media. It went through 3–4 iterations until it satisfied my requirement. The site was then launched.

What is the team composition?

We only worked with Daniel (Founder & Owner).

How did you come to work with Azuro Digital?

I just found their website, which stood out to me because its quality stood out from their competitors.

How much have you invested with them?

We spent $3,500.

What is the status of this engagement?

We worked together from March–April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The project went great. The end product looks great and of high quality. Overall, I was very satisfied.

How did Azuro Digital perform from a project management standpoint?

They performed well in terms of project management. The scope was well-established, and they beat the deadlines they set. In terms of communication, they were very responsive — whenever I needed any changes, they immediately got back to me and were always on top of it. We communicated through phone calls, email, text messages, and Zoom meetings.

What did you find most impressive about them?

Azuro delivers high-quality work at a reasonable price. Additionally, the team was incredibly responsive.

Are there any areas they could improve?

They could lower their price a bit more.

Do you have any advice for potential customers?

Know exactly what you want — this will help the team build a high-quality site that you’ll love.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed a new website with clear messaging.

SOLUTION

What was the scope of their involvement?

Azuro Digital designed and developed a WordPress website for us. We first had an initial phone call to discuss our ideas of what we wanted to see and what we wanted to avoid. The team gave us the pros and cons, what works and what doesn’t, what looks better for SEO, and so on. They also made recommendations for marketing it, but we decided to focus on development at the time. When we came to a decision, they took what we discussed and proceeded with the development process.

It was an iterative process, so we had the team change some sections and images along the way. They also added a contact page. Finally, we got to a final product that looked and felt the way we wanted it. Azuro Digital then applied some final touches and made sure that the backend wasn’t broken anywhere. Once everything was working fine, they launched it. 

What is the team composition?

The team actually reached out to me. We happened to be in the market, so I gave them an opportunity to sell their services, and I liked what they had to say. I also wasn’t happy with my previous designer, so I gave Azuro Digital a shot.

How did you come to work with Azuro Digital?

I just worked directly with Daniel (Founder & Owner).

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from March–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Azuro Digital delivered a website that was better and more professional than my previous one. It received positive feedback from my clients.

How did Azuro Digital perform from a project management standpoint?

They were excellent communicators and always kept me informed of their progress. If they needed something from me, they were quick to let me know. We communicated through Google Meets and email.

What did you find most impressive about them?

The Azuro Digital team had the flexibility they needed to take my ideas and make them happen.

Are there any areas they could improve?

I don’t have anything negative to say about them. 

Do you have any advice for potential customers?

Have an idea of what you want and communicate this well so they can deliver your vision.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a skateboard park equipment manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We brought them in to create the framework for our web and social media presence.

SOLUTION

What was the scope of their involvement?

They converted my sketched concepts into a professional-looking digital framework intended to be used when we build our final site. They’re also handling technical management of our graphic design efforts and advising me on web strategy. They registered my domain name and contracted site hosting services as well. We’re still developing content for the site.

What is the team composition?

I worked directly with Daniel (Founder & Owner).

How did you come to work with Azuro Digital?

They were referred to us, but I also happened to find their profile online.

How much have you invested with them?

We’ve spent $3,000 with them so far, and I’ve agreed to pay them a monthly retainer after we launch the site for continuing management services.

What is the status of this engagement?

We’ve worked together since May 2020. They’re assisting me with design-related tasks leading up to our site launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website looks really professional. I’ve received at least two inquiries a week through the site despite there being no content published yet.

How did Azuro Digital perform from a project management standpoint?

I’m not knowledgeable about website design and development, so they’ve provided invaluable guidance throughout our project. We communicate through email, Zoom meetings, and phone calls. Since our engagement started when we were working from home, they even integrated my child into the Zoom meetings.

What did you find most impressive about them?

They’re open to incorporating my ideas and creativity into the final product.

Are there any areas they could improve?

They’ll make me do some of the tech-related tasks I wouldn’t normally want to do so that I learn to do them myself. It’s not fun in the short term, but definitely good for me in the long term.

Do you have any advice for potential customers?

Be honest and open. They’re open to criticism. If you hide your feelings you’ll be hurting yourself and them.

BACKGROUND

Introduce your business and what you do there.

I’m a trauma therapist and I’m the only employee for my private clinical practice.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

I wanted Azuro Digital to create a website for me.

SOLUTION

What was the scope of their involvement?

Initially, I was looking for somebody who would be able to understand and get the proper feel for who I was. Because it’s a therapy website, the feel and theme for the site are really important. I had some conversations with Daniel (Owner & Founder) and he really caught on quickly to who I was and what my vision was for the website.

Daniel was in charge of the development and design of the WordPress site. I provided some content and photos of myself, and he brought in all the other photos for the site.

What is the team composition?

I worked directly with Daniel.

How did you come to work with Azuro Digital?

I originally found him on Kajiji.

How much have you invested with them?

We spent just under $1,000.

What is the status of this engagement?

The project ran from September–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Azuro Digital was able to capture my vision for the site. I was really happy with their expertise and what he brought to the table. I was really happy with the connection we had. While we were developing the website, I would send him emails throughout the day and he would always respond to me at like 6:30 the next morning — there was never a delay in response. This was a huge factor when we’re dealing with companies.

How did Azuro Digital perform from a project management standpoint?

Our main point of communication was through email.

What did you find most impressive about them?

I was very impressed with his accountability and his response time. He was very professional and their response time was unbelievable.

Are there any areas they could improve?

No, I was really happy with everything he’d done and I didn't experience any issues. I previously worked with another company that I was really unhappy with — we had a lot of back and forths for months. When I came upon Daniel, we just connected right away. He knew exactly what I wanted, and we were always corresponding so I could see what he was doing.

His degree of structure management of the site was also very good.

Do you have any advice for potential customers?

Before working with Azuro Digital, you have to have some degree of your own vision. Daniel just understood how I wanted my site to be laid out. My advice would be to explore different sites to have some type of outline for him to start with.

Maybe the project was done so quickly, because I already knew what I wanted my website to look like.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a publishing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

We were launching a new project and hired Azuro Digital to create our website for us.

SOLUTION

How did you select Azuro Digital and what were the deciding factors?

We searched several options for web design and found Azuro offered the best solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a needs assessment meeting to determine the goals of the project. From there Azuro took over the project and delivered the components in a very timely and professional manner. Our site was designed on the WordPress platform.

How many people from the vendor's team worked with you, and what were their positions?

I worked exclusively with the Azuro senior manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The goal of the site was to deliver content that was visually pleasing, quick to load and easy for the visitor to navigate. All of those goals were met.

Describe their project management style, including communication tools and timelines.

We had regular meetings as needed. We preferred to use shared google docs to track the progress and it all went very seamlessly.

What did you find most impressive or unique about this company?

I had struggled to create the site on my own with WordPress but found out quickly that it was beyond my capabilities. Azuro was able to take over the project and deliver my vision with minimal management on our part.

Are there any areas for improvement or something they could have done differently?

There was nothing about the process I would change.

BACKGROUND

Introduce your business and what you do there.

My father and I started a new business recently. We’re a mobile vehicle detailing service. Instead of clients bringing their cars to a location, we have detailers come to them and clean their cars.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed help to create a website.

SOLUTION

What was the scope of their involvement?

Azuro Digital has helped us to create our website from scratch. In the beginning, I told them what we were looking for and wanted to have on it. We just gave them a clear picture of what we wanted, and they started working on it.

Daniel (Founder & Owner) has been in charge of the whole process. As I didn’t know anything about the detailing business or about creating a website, I just provided the information that I needed to be on the site and let him run the whole project.

Daniel came back to me during the development to check if everything looked like I wanted. We went back and forth with the feedback, but I ended up leaving it all in his hands. One of the few inputs I provided was that I wanted him to use royal blue, as it is my father’s favorite color.

He implemented plug-ins for the functionalities. Bookly was implemented for appointment scheduling, and Stripe for payments. He developed the site using Elementor and implemented MailChimp.

Currently, Daniel helps me with changes and updates to the site because I have no background in web design. I constantly go to him for help, and he gladly does what I ask for.

What is the team composition?

I only work with Daniel.

How did you come to work with Azuro Digital?

I went online looking for someone to create a website for us so we could start up the business. I believe I came across Daniel in Kijiji and saw he had good reviews. I noticed he was young and he was a redhead like me, so I wanted to give him the opportunity. I reached out to him and told him what we were looking for with our website. He sent me three video references of his work, and what I saw impressed me.

How much have you invested with them?

We’ve spent $2,600 CAD (approximately $2,100 USD).

What is the status of this engagement?

We started working together in June 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Daniel’s work has been awesome. The site is now up and running, and people can now go in there to book appointments for our services. However, I don’t have any metrics on the performance or the results yet.

It’s hard to define the impact of the engagement because the site was developed when our business was also starting. We don’t have any previous performance indicators to compare with.

How did Azuro Digital perform from a project management standpoint?

Azuro Digital’s project management is wonderful. We communicate via email.

What did you find most impressive about them?

Azuro Digital is really helpful and quick to respond. Daniel is professional and does what I ask for. It’s wonderful that he always makes sure that what he is doing is what I want.

BACKGROUND

Please describe your company and your position there.

Owner/Manager, CPA- CGA of a tax preparation and consulting company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

I had come to Azuro Digital for help regarding creating a website for my tax preparation business. I had discussed my specific goals with Azuro Digital in respect to my website, which included a neat and professional look, easy access to appointment booking for my clients and overall digital marketing strategy for my business.

SOLUTION

How did you select Azuro Digital and what were the deciding factors?

Azuro Digital were professional in their presentation and provided me with options regarding high quality web designs and website capability. They were dependable and quick to respond to my specific needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had initially set up a Zoom meeting to discuss my overall business process and the services that could be provided. Azuro Digital had provided a detailed action plan to develop my website and included a break down of necessary steps to be taken in a clear and concise manner.

How many people from the vendor's team worked with you, and what were their positions?

The owner and manager of Azuro Digital worked with me directly. He clarified his role with me at our initial meeting.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have shared my new website with my existing clients and network of tax professionals. They had nothing but positive feedback on the design of the site and commented on its professional look.

Describe their project management style, including communication tools and timelines.

After our initial meeting, Azuro Digital had kept me up to date on any progress that was made on the site, whether it was technical in nature or design related, which was highly appreciated. The estimated time for completion was approximately 2 months, however I was able to have a completed and functional website within 3 weeks.

What did you find most impressive or unique about this company?

A professional design and functional website was created for my business in a matter of 3 weeks. Timing was important to me and they were able to deliver. Additionally, I was provided with tutorial sessions on how to maintain and update my site free of charge. There was no pressure to purchase additional products which was refreshing.

Are there any areas for improvement or something they could have done differently?

Nothing comes to my mind. I am very happy with the service.