Azuro Digital

BACKGROUND

Please describe your company and your position there.

Ottawa Branch is the charter branch of the National Association of Federal Retirees (NAFR) and our members are predominantly seniors. Our not-for-profit association is the largest national advocacy group representing federal retirees, their partners, and survivors. I am the Ottawa Branch Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Ottawa Branch hired Azuro Digital to build a new, bilingual website that is easy and intuitive for seniors to use and to interact with electronically. 

SOLUTION

How did you select this vendor and what were the deciding factors?

We prepared a statement of work and ran a selection competitive process. Azuro Digital was chosen based on our assessment of best value for money.  

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We held initial brainstorming sessions with Azuro to go over issues with our old site and to clarify our needs. Daniel, the founder and owner of Azuro came back with a tremendous design concept geared to our context and our seniors. Once we had agreement on the design, Azuro started building our new site right away. We met frequently with Daniel to review progress and make adjustments.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Daniel, the owner and founder of Azuro Digital, who personally oversaw the development of our new website. Having this direct contact with Daniel was a significant factor in our success.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website went live on June 14, 2022 and the feedback so far has been very positive. We are very proud of it.

Describe their project management style, including communication tools and timeliness.

Daniel is a good project manager and very responsive to client requirements and changes. He always made himself available to Zoom with us, even on short notice. Azuro made updates and changes promptly, usually within 24 hours. Daniel developed several videos to explain website features and processes and now we use these videos as training tools. 

What did you find most impressive or unique about this company?

Daniel and Azuro are committed to professionalism and great customer service. We were most impressed by the unlimited revisions and meetings available to us throughout the project. Daniel is very knowledgeable in his field and he is also very willing to research new technologies to meet particular needs. We were also very impressed with the speed with which Daniel responded to our requests for updates and changes.

Are there any areas for improvement or something they could have done differently?

For the future, with client teams new to this type of work, we suggest a review of their timelines to be sure they are realistic and specifically address content loading, archiving and old site shutdown. We realize now that our initial schedule was overly ambitious. However, we very much appreciate that Daniel and Azuro were able to adapt their schedules to help us.

BACKGROUND

Please describe your company and your position there.

Proudly Indigenous owned, AS Williams Consulting specializes in helping our clients build meaningful relationships that strengthens our commitment and resolve towards community growth and self-determination. Through mutual respect, transparency and collaborative partnerships - we will help build the foundation of a unified framework and a brighter path forward.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

To refresh and update our existing website with lead generation capabilities on a modern platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Azuro based on the portfolio of work that was shown to us, the energy around the team we worked with and the commitment to articulate the importance of the work we do with Indigenous People's and communities.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an aggressive timeline and Azuro was able to deliver and bring our vision to life.

How many people from the vendor's team worked with you, and what were their positions?

Daniel and Cassandra. Both equally as responsive, and able to spend the time with us to keep us focused, on task and on budget.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was very responsive and respectful of our requirements, even with all the delays on our side.

Describe their project management style, including communication tools and timeliness.

Well done. The tools use were best in class and above industry standard.

What did you find most impressive or unique about this company?

The team was responsive and patient. They took the time to walk us through areas we needed help with.

Are there any areas for improvement or something they could have done differently?

Just continue, refreshing to see young entrepreneurs do what they live with passion, dedication and hard work.

BACKGROUND

Please describe your company and your position there.

I was hired as a property manager. My role included, business start up, managing properties, and hiring third party contractors to complete what I was unable to do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

I hired Azuro Digital to build a website for the company. The website needed to be compatible with other add ons which included but were not limited to; tenant portals, MLS type maps, ect.

SOLUTION

How did you select this vendor and what were the deciding factors?

I researched web developers, as well as their portfolios. I conducted interviews based on my findings, and eventually settled on Azuro Digital. Azuro had many examples of clean and aesthetically pleasing websites that had already been created. When meeting with Daniel, he was able to articulate exactly what I was hoping to achieve.

Describe the project in detail and walk through the stages of the project.

Daniel was amazing during this project, he was patient and understood exactly what I was hoping to achieve. Our first few meetings we brainstormed the way I wanted the website to turn out, and the things I needed included on the site. Once this had been established he was more than willing to check in to make sure I was pleased with his work. As we were a start up company, Daniel had to wait until we had some things figured out and he was so amazing at inputting them immediately as he received the information.

How many resources from the vendor's team worked with you, and what were their positions?

I worked exclusively with Daniel, he is the owner of Azuro Digital.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website looked absolutely wonderful. All of the additional add ons were integrated seamlessly.

How effective was the workflow between your team and theirs?

Daniel was efficient and worked well with our team. He was amazing and I look forward to working along side him in the future.

What did you find most impressive or unique about this company?

The most impressive thing was Daniel’s attention to detail. They knew what I wanted and had zero issues making that the reality.

Are there any areas for improvement or something they could have done differently?

I was very pleased with the job that was done.

BACKGROUND

Please describe your company and your position there.

Owner providing large format tile and thin slab installation services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Recreate our website to modernize the look and functionality, while enhancing the overall design and increasing SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online search results across multiple platforms all lead to Azuro Digital as one of the top ranked digital marketing firms specializing in wed development and google optimization..

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Rebranded our logo along with company colours and fonts. Then redesigned the entire website with a state-of-the-art web design. Animation, high-resolution photos, and futuristic layouts.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the owner who was extremely responsive, and did not get annoyed by my continuous requests for minor edits. He explains it step and address every concern thoroughly, so I felt in good hands without any worries during the entire experience.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 1 month all keywords on Google have been holding my ranking at #1 organic position steadily, without any drop. Before my website would fluctuate between first to third position on the same keywords on different days. Now its just constantly #1.

Describe their project management style, including communication tools and timeliness.

Very quick to respond, even on weekends. Tremendously knowledgeable about web development and SEO. You can trust his decisions will promote your business in all aspects.

What did you find most impressive or unique about this company?

They had a personalized approach and were motivated to get the job done well. They treat your business as if it was their own. Trustworthy, responsible, and to the point. No time wasted, and very efficient.

Are there any areas for improvement or something they could have done differently?

None at all.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Yusha Healthcare Staffing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We hired Azuro Digital to build our website.

SOLUTION

What was the scope of their involvement?

They came up with a proposal on how many pages we needed and what content we should integrate into the platform. On top of that, they presented how they would build the home page’s system.

After that, they started creating our WordPress website from scratch. They created a section for job postings where people could upload their resumes and data could be stored properly. They developed a section for blogs, too. They continue to host and update our website.

What is the team composition?

We’re working with Daniel (Founder), but has a team supporting him.

How did you come to work with Azuro Digital?

We found them on a website that featured various service providers. I shortlisted three companies from the list, and we chose Azuro Digital because they offered better rates than the other two companies. We also saw that they had built many websites that had a white background and were mostly vibrant and pleasing to the eyes, and that was what we wanted to have on our website.

How much have you invested with them?

We’ve spent $3,000 CAD (approximately $2,300 USD) for the website, and we pay them $45 CAD (approximately $35 USD) a month.

What is the status of this engagement?

Our ongoing partnership started in November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re pleased with the quality of our website, especially its easy-to-navigate features. The transformation from one section to another has been seamless, and the pictures that the team has incorporated have been remarkable. More importantly, our platform is user-friendly.

How did Azuro Digital perform from a project management standpoint?

They’re always available, quick, and responsive. We communicate through email and Zoom. In addition, whenever we ask them technically related questions, they walk us through the solutions with their videos.

What did you find most impressive about them?

Once the site has been completed, we noticed that there was one page missing. After that, Azuro Digital created that for us without charging an additional fee.

Are there any areas they could improve?

No, they’ve done pretty much everything.

Do you have any advice for potential customers?

Start working with Daniel and ask him to help you with your website.

BACKGROUND

Introduce your business and what you do there.

I’m the manager and principal engineer at an electrical engineering company that designs electrical systems for commercial buildings. Our team also ensures that electrical contractors follow our designs. I manage our work and ensure that everything is done correctly.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We hired Azuro for their website development services. 

SOLUTION

What was the scope of their involvement?

Our previous website was truly generic; it was made on Squarespace and wasn’t professionally done. Given that, Daniel (Founder & Owner) and Azuro helped us develop a new website through WordPress. On top of that, the team helped us with technical writing. We weren’t the most eloquent wordsmiths, so their resources took the details and facts of what we did and wrote content about them. 

We also wanted to showcase our past projects on the website. To do that, we did multiple FaceTime meetings with Azuro to go over what we wanted. Our organization offered professional services in the construction industry, so we aimed to make everything look fancy. With that in mind, we focused on putting up many images of our past projects to show customers that we were competent. We provided the team with photographs from our past projects, and Daniel put them on the website. 

Moreover, the design process was collaborative. We talked about things like color schemes — we wanted copper color since it was related to buildings and the electricity that ran through them. Our teams used the same process for the layout; Daniel showed us a couple of templates while I broke down the different types of projects we’ve had. We went back and forth to determine the right layout for our website, and he led the charge. 

At present, the website is live but Azuro continues to provide hosting services for us. In terms of functionality, the website works on mobile phones and computers and shows our past projects. There’s an About Us section where Azuro has put the blurbs we’ve given them. Daniel has sent us videos on how to add more projects to the website and how to tweak other things on it. 

What is the team composition?

We mainly work with Daniel. 

How did you come to work with Azuro Digital?

I found Azuro on Google. Their distinguishing feature at that time was that they helped me with technical writing. That separated them from other web developers; Daniel critiqued my blunt engineering writing and turned it into something readable for people who weren’t technical. That was the start of our engagement. 

How much have you invested with them?

We’ve invested roughly $6,000 CAD (approximately $5,000 USD). 

What is the status of this engagement?

We hired them in October 2021, and the website went live in January 2022. However, our partnership is technically ongoing since they do our hosting. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

People like the website because it shows a lot of our work. Users like its color scheme and the fact that it looks professional and highlights our past projects. I’ve only talked to 3–4 people, but everybody seems to think it’s truly professional, and it does what we want it to do. 

Overall, I have no complaints about Azuro’s work. I’ll recommend their services to anybody because I’m happy with them. They’ve done a good job in a timely manner. On top of that, their fee is reasonable.  

How did Azuro Digital perform from a project management standpoint?

Their project management is great. They’ve stuck to our schedule and budget, so everything has been perfect. To communicate, we use either emails or Skype. We also use Google Docs and FaceTime. Generally, we use whatever works for our communication. 

What did you find most impressive about them?

Azuro builds websites and provides technical writing services. Beyond those things, they also have a good sense of organization in terms of how the website should flow. I can also use the website on different screens. Phones are slightly different, so the coding there is also different — they’ve done that well, too.

Are there any areas they could improve?

No, there aren’t any. They’ve provided a truly great service. 

Do you have any advice for potential customers?

Know what you want from your website. We’re essentially advertising our professional services, so the website is more of an advertisement about us instead of selling something that we have. If we were trying to sell a widget, however, it would have been an entirely different website. In other words, know what your target audience is before the engagement. That will help the Azuro team know what they have to do with the website. 

BACKGROUND

Please describe your company and your position there.

I am the President of Frontline Canadian Defence Corp.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Our website was about 10 years old and needed to be updated with new features for online learning and e-commerce. Our goal was to have a modern website that was easy for our customers to use and for us to manage and modify.

SOLUTION

How did you select this vendor and what were the deciding factors?

My partner used social media to find local web designers and interview them online. Azuro Digital Inc. had a competitive price but also allowed us to own all the content, train us on making changes to the website and be available for ongoing support. Daniel had a professional demeanor and was very open-minded to our goals. Daniel also was able to advise us of potential pitfalls down the road early in the hiring process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to redesign our website with modern features and layout. from there, we needed to add a storefront. Daniel guided us along the way to choose a resource that was easily scalable. Once the e-commerce storefront was established, Daniel then helped us choose an e-learning platform that is also easy to use and easily scalable.

Once we had everything in place, Daniel provided training for us to make edits to the platform and is available for ongoing support. Daniel used WordPress for the main website and we used podia and Printful for a storefront.

How many people from the vendor's team worked with you, and what were their positions?

Daniel (Founder) personally worked with us as the owner of Azuro Digital Inc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen a 50% increase in traffic. We just started clothing sales so we don't have accurate analytics yet and are just about to launch our first online learning product. In general, we are very happy with the performance of the site.

Describe their project management style, including communication tools and timeliness.

Daniel had great communication. He was also patient with me and my partner as we balanced daily operations with pushing the new site for its launch. Daniel would give us steady reminders of our progress or obligations my partner and I had for providing specific content.

What did you find most impressive or unique about this company?

We were impressed with Daniel's ability to spot potential hazards down the road based on our initial vision. Daniel's suggested alterations resulted in a final product that far exceeded our initial vision. Looking at what we initially wanted and what we have now, we realize how much time, effort, and money.

Daniel saved us by suggesting tools for our website that will allow us to scale with time without a lot of redesigns to the website itself. The maintenance from Daniel's suggestions also saved us time and money down the road.

Are there any areas for improvement or something they could have done differently?

I have no suggestions for Azure Digital, as their performance far exceeded my expectations. There are definitely things I will change in my own approach to web design when I hire Azuro Digital Inc again for this company or my other companies, to make my part more efficient.

BACKGROUND

Please describe your company and your position there.

I am the founder and lead consultant of a private consulting company that provides personalized consulting to enhance your professional applications. We offer one-on-one coaching through application file review, interview prep and resume building to help candidates realize their professional aspirations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Azura Digital created and designed our web space. Daniel was timely in his communication and efforts and created a visually appealing, user-friendly website that clients can interact with to engage our services. The website is a central feature to our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Azura Digital for their strong reputation of being efficient and creating high quality work. Daniel comes highly recommended with strong credentials on his online profiles.

Describe the project in detail and walk through the stages of the project.

After some initial meetings to develop an idea and goal for the website, Daniel provided us with an outline of the website. We decided on a colour scheme and theme, along with the outline of the main pages and sub-pages.

He was very flexible in tailoring the content to our preferences and offered insightful suggestions to enhance the appearance of the website to be more appealing and user-friendly.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 1 person - Daniel.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is just going live in the near future. Not applicable at this time.

How effective was the workflow between your team and theirs?

The workflow was very effective and efficient. Daniel responds in a timely fashion and made himself very able to respond to our requests and inquiries.

What did you find most impressive or unique about this company?

I was really impressed with their knowledge about web design and optimization to be the most user-friendly and visually appealing. They were a confident communicator and they were very easy to work with.

Are there any areas for improvement or something they could have done differently?

I don't think so.

BACKGROUND

Introduce your business and what you do there.

I’m the president of a private career college.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We needed help with building our website and promoting our services to our target audience.

SOLUTION

What was the scope of their involvement?

We’ve initially discussed our particular requirements with Azuro Digital, including the features that we want our enrolled college students to access. During this process, their team has helped us refine our user personas, marketing goals, and promotional strategies to retain our student-centric customer base once we’ve established it.

Based on our findings and their team’s suggestions, Azuro Digital has created our brand guidelines and proceeded with our platform’s development, implementing the design solutions and functionalities we’ve discussed. They’ve also designed most of the graphic work we’ve incorporated into the website and helped our team finalize the web content.

We’re currently in the process of optimizing the website’s performance to meet internal and external standards. Once the product’s go-live is approved, we’ll ask Azuro Digital’s team to design our campaign materials.

What is the team composition?

Our main point of contact is Daniel (Founder & Owner).

How did you come to work with Azuro Digital?

I found their profile and online and was intrigued enough to explore their website and updated portfolio. Azuro Digital met our qualifications in terms of skill set and experience, so we onboarded their team.

How much have you invested with them?

We’ve spent less than $10,000 so far.

What is the status of this engagement?
Our ongoing collaboration with Azuro Digital kicked off in May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t reached the go-live phase yet, so there are no quantifiable metrics to share at this point — however, the few people who’ve seen Azuro Digital’s development work have shared positive feedback about the site’s usability and design.

How did Azuro Digital perform from a project management standpoint?

We communicate via email, phone calls, and text messages. Azuro Digital eagerly meets our timelines — any delays we’ve encountered throughout the process have been from our team’s end. From my perspective, they’re a proactive and communicative team with a highly functional workflow.

What did you find most impressive about them?

We’re most impressed with their team’s responsiveness. 

Are there any areas they could improve?

I can’t point out anything. Azuro Digital has been attentive to our needs.

Do you have any advice for potential customers?

If you know what you need and can relay those clearly, it’s easier for Azuro Digital to deliver those accurately.

BACKGROUND

Please describe your company and your position there.

I am the Principal Health Scientist at TruEffect Inc. TruEffect specializes in project management, public and population health, epidemiology, statistics, and library science.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

We hired Azuro Digital to design & develop the TruEffect website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose to work with Azuro Digital because of the impressive websites that the company previously built for other clients. Additionally, a friendly and knowledgeable team and timely communication were key in our decision to work with Azuro Digital.

Describe the project in detail and walk through the stages of the project.

Project stages included an initial consultation to discuss our content and design ideas. Following this meeting, Azuro Digital created a first draft of our website. A number of scheduled and ad-hoc consultations then followed with Azuro Digital, as well as revisions by Azuro Digital to the website to make it perfect.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with Azuro Digital's Owner, Daniel, on our project. We were incredibly satisfied by Daniel's professionalism, creativity, and attention to detail!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since launching our website, we've received numerous compliments on the site's design, speed, and content. We anticipate that this will directly translate into increased business for our firm.

How effective was the workflow between your team and theirs?

Daniel was exceptional to work with! His communications and instructions were always clear and concise. Deliverables were often delivered ahead of schedule, which was a bonus.

What did you find most impressive or unique about this company?

We were thoroughly impressed with Azuro Digital's creativity and web design ideas! We also liked how Daniel and his team incorporated our ideas and suggestions into our final site.

Are there any areas for improvement or something they could have done differently?

Not really! Overall, the offered services are amazing and competitively priced.