Azuro Digital

BACKGROUND

Please describe your company and your position there.

Professional risk management consultants servicing a broad range of industries. Our core expertise is in epidemiology and risk analysis in human health and animal health, and food systems. We provide our clients insight into the risks and uncertainties that affect their decision-making, including corporate finance, portfolio management, operations, strategy, and safety. I am the Office Manager and I drive the marketing efforts for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Our website was created over a decade ago and in a difficult to maintain CRM that has since been outdated. We wanted to modernize our overall site and ensure the user understands the complexity of concepts involved in what we do.

The project was to design and develop a new site in WordPress, refresh our logo, migrate some existing material to new site, help us visualize and bring to life our design ideas and provide honest feedback on our suggestions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted an extensive online search. We initially wanted a local company to take on the task, however, when I came across Azuro and saw their collective positive reviews and previous sites they had designed and developed, I asked them to bid on the project.

I compared 5 different companies for the job and thought Azuro gave the best overall impression, they were very efficient and had a great track record. Even though they were not local to us, we felt the most confident moving forward with them.

Describe the project in detail and walk through the stages of the project.

Introductory meetings with team and website copywriter. Create site map and page structure. Design new website, take some existing content and move to new site but mostly revamp entire site to be more modern, easier to navigate, and provide a better understanding for end user on what we do. We hired our own technical copywriter (we are in a niche business) and Azuro made all the design and development magic happen! Tasks included:

• Design our new site in WordPress, provide demonstrations and recordings for all the dynamic content updates so I can perform some of these changes ourselves in future
• Move to new hosting platform
• Continue maintenance and updates on the site for monthly fee
• Image/video sourcing
• Software integrations (include connecting to LMS and Constant Contact subscription)
• Create unique pages
• SEO
• Mobile responsiveness

How many resources from the vendor's team worked with you, and what were their positions?

We worked with two people, Daniel (CEO) and Cassandra (Web Designer and Developer/Operations Director).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We handed over all our content to Azuro and asked for it to be done within a tight timeframe (after some long delays!). They were open and honest in all communications and met the deliverables. We found them to be flexible with timing and very communicative and prompt with feedback/responses.

Cassandra refreshed our logo and provided a lot of iterations for us to choose from this was part of the initial scope and was delivered on time.

How effective was the workflow between your team and theirs?

They are fast and efficient; Daniel is especially easy to do business with. I researched a number of companies before deciding to go with Azuro Digital. Daniel’s openness and technical aptitude (gets down to business, without all the waffle!) suits my style. They use a combination of tools – scheduling time with them is easily done online through scheduling system so I can choose a time that works for me.

They set up a shared folder in Google drive so we could easily upload and share materials. Cassandra created checklists for tasks and asked for feedback on items when our instructions were not clear. Cassandra made the whole process easy!

What did you find most impressive or unique about this company?

Their flexibility, transparency and responsiveness. Any and all questions are answered, and they do all they can to keep their client happy. We are still making changes (after our site went live). Azuro Digital has been very accommodating to all our needs.

Are there any areas for improvement or something they could have done differently?

As with any big project, there were a couple of things that could have been done differently, these were discussed and handled with Daniel and Cassandra along the way. We are so proud and excited to begin sharing our shiny new website in the New Year. And we are very happy with Azuro Digital and would recommend them to anyone wanting a new or refreshed website. A pleasure to work with!

BACKGROUND

Please describe your company and your position there.

Communications Officer for an educational institution. Our website is a major part of our brand identity, and the Board's previous site was very outdated and needed a refresh. Azuro was able to provide a fresh design consistent with our brand guidelines, and we couldn't be happier with the results!

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

Our website was created years ago, and we were in need of a new design to match our renewed brand guidelines. We had met with Azuro for an introductory meeting and they were very professional and knowledgable, and we knew right away they were the right fit for this task. We began working on the project in August 2022, and just recently had our "soft launch" of the new site. We have had nothing but positive feedback!

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for web designers online and found Azuro to have amazing reviews. We reviewed some of their previous work that was available on their website, and decided to book a meeting with them to discuss our vision for the website. They were very responsive and able to meet with us within a few days of us reaching out.

After meeting, we didn't have much to discuss as we were certain they would be able to get the job done and make our vision of the new site come to life. We were able to receive a proposal within the next week, and met to discuss the details of the site. We then received our first draft of the design within a month which was fantastic!

Describe the project in detail and walk through the stages of the project.

We were looking to transfer a majority of the content from our previous site, to the new one. We did have to work through the outdated content and remove it completely. Cassandra was very helpful and ensured all the correct content was carried over. We met several times over the course of the project to discuss what had to be done. They were very quick to answer any emails with questions or requests that we had for the new site.

Cassandra started with providing us a first draft of the design and theme to make sure we liked it, and once approved, she was able to move into the other pages and various departments and schools that needed to be transferred over. She was able to completely modernize our site which was so refreshing for us to see. Cassandra also provided checklists for us so we knew what had to be done on our end for her to complete the project. This was extremely helpful as there was a lot to go through on the site, and having it broken down into a list helped us stay organized.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with Cassandra, Head of Operations and Web Designer, and Daniel, Founder & Owner of Azuro Digital. They were both very organized and made sure we were pleased with each item they presented to us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website for our school Board has been completely modernized and was made to be much more user friendly than before. They also made sure we had all the necessary tools on our site, such as analytics and all the search engine optimization tools that were needed.

How effective was the workflow between your team and theirs?

The workflow between our teams was great. They truly cared about this project and making our vision come to life. They are very detail oriented and want to ensure their customers are pleased with what's presented.

What did you find most impressive or unique about this company?

I was very impressed by their knowledge of web design and different features that make a website great. I also appreciated how easy they were to get in contact with throughout the entire process.

Are there any areas for improvement or something they could have done differently?

Not that I can think of. Overall it was a great experience, and I would recommend them to anyone looking for a new web design!

BACKGROUND

Please describe your company and your position there.

I am a Professor at the University of Texas at San Antonio (UTSA) and I am the Graduate Advisor of Record for the new PhD Program in Developmental & Regenerative Sciences (DRS) here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

We hired Azuro Digital to design and develop a website for our DRS PhD Program.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Azuro Digital for this job after interviewing representatives from multiple website design companies in our price range. Azuro Digital offered the range of services and expertise we felt were required to develop the sort of website we needed, and they were very responsive to manifesting our vision in the process.

Describe the project in detail and walk through the stages of the project.

We held two initial discovery sessions with the President of Azuro Digital - Daniel - to learn about his company's capabilities and experience. We also gained an appreciation for Azuro Digital's approach to working with customers like us during those meetings. We then entered into a contractual arrangement with Azuro Digital to design and develop a new website for our DRS PhD Program.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily worked with one designer/developer from Azuro Digital for the generation of our new website - Cassandra. We found Cassandra to be highly skilled, and very prompt in developing and adding to content to the website. Most importantly both Cassandra and Daniel were highly responsive to our preferences with respect to design, layout and content on the website. They made our visions come to fruition and their skills in doing so greatly enhanced the online appeal of our program!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We only launched our new website less than a month ago. Our primary short-term objective is to enhance submission of applications for admission into our PhD program in the fall of 2023. The deadline for submission of those applications is December 1, 2022. So it will only be after that deadline that we will have an indication of the success of the website in attracting applications.

How effective was the workflow between your team and theirs?

The workflow between our team and the Azuro Digital team was excellent. As noted above, the Azuro Digital team was highly responsive to our needs and our preferences. They were very prompt and cooperative in responding to any of our requests.

What did you find most impressive or unique about this company?

We were impressed with multiple facets of the website design and development service provided by Azuro Digital including 

1. their artistic design skills that contributed to the overall appearance of the website
2. their ability to make the site dynamic
3. their ability to arrange content on each page of the site in an attractive and efficient manner
4. their willingness to design the site to meet our preferences with respect to content and presentation, and
5. their skills with respect to designing and developing a highly functional site.

Are there any areas for improvement or something they could have done differently?

We had no complaints about the service provided by Azuro Digital so perceive no areas in which improvement is needed.

BACKGROUND

Please describe your company and your position there.

Ottawa Branch is the charter branch of the National Association of Federal Retirees (NAFR) and our members are predominantly seniors. Our not-for-profit association is the largest national advocacy group representing federal retirees, their partners, and survivors. I am the Ottawa Branch Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Ottawa Branch hired Azuro Digital to build a new, bilingual website that is easy and intuitive for seniors to use and to interact with electronically. 

SOLUTION

How did you select this vendor and what were the deciding factors?

We prepared a statement of work and ran a selection competitive process. Azuro Digital was chosen based on our assessment of best value for money.  

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We held initial brainstorming sessions with Azuro to go over issues with our old site and to clarify our needs. Daniel, the founder and owner of Azuro came back with a tremendous design concept geared to our context and our seniors. Once we had agreement on the design, Azuro started building our new site right away. We met frequently with Daniel to review progress and make adjustments.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Daniel, the owner and founder of Azuro Digital, who personally oversaw the development of our new website. Having this direct contact with Daniel was a significant factor in our success.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website went live on June 14, 2022 and the feedback so far has been very positive. We are very proud of it.

Describe their project management style, including communication tools and timeliness.

Daniel is a good project manager and very responsive to client requirements and changes. He always made himself available to Zoom with us, even on short notice. Azuro made updates and changes promptly, usually within 24 hours. Daniel developed several videos to explain website features and processes and now we use these videos as training tools. 

What did you find most impressive or unique about this company?

Daniel and Azuro are committed to professionalism and great customer service. We were most impressed by the unlimited revisions and meetings available to us throughout the project. Daniel is very knowledgeable in his field and he is also very willing to research new technologies to meet particular needs. We were also very impressed with the speed with which Daniel responded to our requests for updates and changes.

Are there any areas for improvement or something they could have done differently?

For the future, with client teams new to this type of work, we suggest a review of their timelines to be sure they are realistic and specifically address content loading, archiving and old site shutdown. We realize now that our initial schedule was overly ambitious. However, we very much appreciate that Daniel and Azuro were able to adapt their schedules to help us.

BACKGROUND

Please describe your company and your position there.

Proudly Indigenous owned, AS Williams Consulting specializes in helping our clients build meaningful relationships that strengthens our commitment and resolve towards community growth and self-determination. Through mutual respect, transparency and collaborative partnerships - we will help build the foundation of a unified framework and a brighter path forward.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

To refresh and update our existing website with lead generation capabilities on a modern platform.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose Azuro based on the portfolio of work that was shown to us, the energy around the team we worked with and the commitment to articulate the importance of the work we do with Indigenous People's and communities.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an aggressive timeline and Azuro was able to deliver and bring our vision to life.

How many people from the vendor's team worked with you, and what were their positions?

Daniel and Cassandra. Both equally as responsive, and able to spend the time with us to keep us focused, on task and on budget.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was very responsive and respectful of our requirements, even with all the delays on our side.

Describe their project management style, including communication tools and timeliness.

Well done. The tools use were best in class and above industry standard.

What did you find most impressive or unique about this company?

The team was responsive and patient. They took the time to walk us through areas we needed help with.

Are there any areas for improvement or something they could have done differently?

Just continue, refreshing to see young entrepreneurs do what they live with passion, dedication and hard work.

BACKGROUND

Please describe your company and your position there.

I was hired as a property manager. My role included, business start up, managing properties, and hiring third party contractors to complete what I was unable to do.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital?

I hired Azuro Digital to build a website for the company. The website needed to be compatible with other add ons which included but were not limited to; tenant portals, MLS type maps, ect.

SOLUTION

How did you select this vendor and what were the deciding factors?

I researched web developers, as well as their portfolios. I conducted interviews based on my findings, and eventually settled on Azuro Digital. Azuro had many examples of clean and aesthetically pleasing websites that had already been created. When meeting with Daniel, he was able to articulate exactly what I was hoping to achieve.

Describe the project in detail and walk through the stages of the project.

Daniel was amazing during this project, he was patient and understood exactly what I was hoping to achieve. Our first few meetings we brainstormed the way I wanted the website to turn out, and the things I needed included on the site. Once this had been established he was more than willing to check in to make sure I was pleased with his work. As we were a start up company, Daniel had to wait until we had some things figured out and he was so amazing at inputting them immediately as he received the information.

How many resources from the vendor's team worked with you, and what were their positions?

I worked exclusively with Daniel, he is the owner of Azuro Digital.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website looked absolutely wonderful. All of the additional add ons were integrated seamlessly.

How effective was the workflow between your team and theirs?

Daniel was efficient and worked well with our team. He was amazing and I look forward to working along side him in the future.

What did you find most impressive or unique about this company?

The most impressive thing was Daniel’s attention to detail. They knew what I wanted and had zero issues making that the reality.

Are there any areas for improvement or something they could have done differently?

I was very pleased with the job that was done.

BACKGROUND

Please describe your company and your position there.

Owner providing large format tile and thin slab installation services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Recreate our website to modernize the look and functionality, while enhancing the overall design and increasing SEO.

SOLUTION

How did you select this vendor and what were the deciding factors?

Online search results across multiple platforms all lead to Azuro Digital as one of the top ranked digital marketing firms specializing in wed development and google optimization..

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Rebranded our logo along with company colours and fonts. Then redesigned the entire website with a state-of-the-art web design. Animation, high-resolution photos, and futuristic layouts.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with the owner who was extremely responsive, and did not get annoyed by my continuous requests for minor edits. He explains it step and address every concern thoroughly, so I felt in good hands without any worries during the entire experience.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 1 month all keywords on Google have been holding my ranking at #1 organic position steadily, without any drop. Before my website would fluctuate between first to third position on the same keywords on different days. Now its just constantly #1.

Describe their project management style, including communication tools and timeliness.

Very quick to respond, even on weekends. Tremendously knowledgeable about web development and SEO. You can trust his decisions will promote your business in all aspects.

What did you find most impressive or unique about this company?

They had a personalized approach and were motivated to get the job done well. They treat your business as if it was their own. Trustworthy, responsible, and to the point. No time wasted, and very efficient.

Are there any areas for improvement or something they could have done differently?

None at all.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Yusha Healthcare Staffing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We hired Azuro Digital to build our website.

SOLUTION

What was the scope of their involvement?

They came up with a proposal on how many pages we needed and what content we should integrate into the platform. On top of that, they presented how they would build the home page’s system.

After that, they started creating our WordPress website from scratch. They created a section for job postings where people could upload their resumes and data could be stored properly. They developed a section for blogs, too. They continue to host and update our website.

What is the team composition?

We’re working with Daniel (Founder), but has a team supporting him.

How did you come to work with Azuro Digital?

We found them on a website that featured various service providers. I shortlisted three companies from the list, and we chose Azuro Digital because they offered better rates than the other two companies. We also saw that they had built many websites that had a white background and were mostly vibrant and pleasing to the eyes, and that was what we wanted to have on our website.

How much have you invested with them?

We’ve spent $3,000 CAD (approximately $2,300 USD) for the website, and we pay them $45 CAD (approximately $35 USD) a month.

What is the status of this engagement?

Our ongoing partnership started in November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re pleased with the quality of our website, especially its easy-to-navigate features. The transformation from one section to another has been seamless, and the pictures that the team has incorporated have been remarkable. More importantly, our platform is user-friendly.

How did Azuro Digital perform from a project management standpoint?

They’re always available, quick, and responsive. We communicate through email and Zoom. In addition, whenever we ask them technically related questions, they walk us through the solutions with their videos.

What did you find most impressive about them?

Once the site has been completed, we noticed that there was one page missing. After that, Azuro Digital created that for us without charging an additional fee.

Are there any areas they could improve?

No, they’ve done pretty much everything.

Do you have any advice for potential customers?

Start working with Daniel and ask him to help you with your website.

BACKGROUND

Introduce your business and what you do there.

I’m the manager and principal engineer at an electrical engineering company that designs electrical systems for commercial buildings. Our team also ensures that electrical contractors follow our designs. I manage our work and ensure that everything is done correctly.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Azuro Digital?

We hired Azuro for their website development services. 

SOLUTION

What was the scope of their involvement?

Our previous website was truly generic; it was made on Squarespace and wasn’t professionally done. Given that, Daniel (Founder & Owner) and Azuro helped us develop a new website through WordPress. On top of that, the team helped us with technical writing. We weren’t the most eloquent wordsmiths, so their resources took the details and facts of what we did and wrote content about them. 

We also wanted to showcase our past projects on the website. To do that, we did multiple FaceTime meetings with Azuro to go over what we wanted. Our organization offered professional services in the construction industry, so we aimed to make everything look fancy. With that in mind, we focused on putting up many images of our past projects to show customers that we were competent. We provided the team with photographs from our past projects, and Daniel put them on the website. 

Moreover, the design process was collaborative. We talked about things like color schemes — we wanted copper color since it was related to buildings and the electricity that ran through them. Our teams used the same process for the layout; Daniel showed us a couple of templates while I broke down the different types of projects we’ve had. We went back and forth to determine the right layout for our website, and he led the charge. 

At present, the website is live but Azuro continues to provide hosting services for us. In terms of functionality, the website works on mobile phones and computers and shows our past projects. There’s an About Us section where Azuro has put the blurbs we’ve given them. Daniel has sent us videos on how to add more projects to the website and how to tweak other things on it. 

What is the team composition?

We mainly work with Daniel. 

How did you come to work with Azuro Digital?

I found Azuro on Google. Their distinguishing feature at that time was that they helped me with technical writing. That separated them from other web developers; Daniel critiqued my blunt engineering writing and turned it into something readable for people who weren’t technical. That was the start of our engagement. 

How much have you invested with them?

We’ve invested roughly $6,000 CAD (approximately $5,000 USD). 

What is the status of this engagement?

We hired them in October 2021, and the website went live in January 2022. However, our partnership is technically ongoing since they do our hosting. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

People like the website because it shows a lot of our work. Users like its color scheme and the fact that it looks professional and highlights our past projects. I’ve only talked to 3–4 people, but everybody seems to think it’s truly professional, and it does what we want it to do. 

Overall, I have no complaints about Azuro’s work. I’ll recommend their services to anybody because I’m happy with them. They’ve done a good job in a timely manner. On top of that, their fee is reasonable.  

How did Azuro Digital perform from a project management standpoint?

Their project management is great. They’ve stuck to our schedule and budget, so everything has been perfect. To communicate, we use either emails or Skype. We also use Google Docs and FaceTime. Generally, we use whatever works for our communication. 

What did you find most impressive about them?

Azuro builds websites and provides technical writing services. Beyond those things, they also have a good sense of organization in terms of how the website should flow. I can also use the website on different screens. Phones are slightly different, so the coding there is also different — they’ve done that well, too.

Are there any areas they could improve?

No, there aren’t any. They’ve provided a truly great service. 

Do you have any advice for potential customers?

Know what you want from your website. We’re essentially advertising our professional services, so the website is more of an advertisement about us instead of selling something that we have. If we were trying to sell a widget, however, it would have been an entirely different website. In other words, know what your target audience is before the engagement. That will help the Azuro team know what they have to do with the website. 

BACKGROUND

Please describe your company and your position there.

I am the President of Frontline Canadian Defence Corp.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Azuro Digital, and what were your goals?

Our website was about 10 years old and needed to be updated with new features for online learning and e-commerce. Our goal was to have a modern website that was easy for our customers to use and for us to manage and modify.

SOLUTION

How did you select this vendor and what were the deciding factors?

My partner used social media to find local web designers and interview them online. Azuro Digital Inc. had a competitive price but also allowed us to own all the content, train us on making changes to the website and be available for ongoing support. Daniel had a professional demeanor and was very open-minded to our goals. Daniel also was able to advise us of potential pitfalls down the road early in the hiring process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to redesign our website with modern features and layout. from there, we needed to add a storefront. Daniel guided us along the way to choose a resource that was easily scalable. Once the e-commerce storefront was established, Daniel then helped us choose an e-learning platform that is also easy to use and easily scalable.

Once we had everything in place, Daniel provided training for us to make edits to the platform and is available for ongoing support. Daniel used WordPress for the main website and we used podia and Printful for a storefront.

How many people from the vendor's team worked with you, and what were their positions?

Daniel (Founder) personally worked with us as the owner of Azuro Digital Inc.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have seen a 50% increase in traffic. We just started clothing sales so we don't have accurate analytics yet and are just about to launch our first online learning product. In general, we are very happy with the performance of the site.

Describe their project management style, including communication tools and timeliness.

Daniel had great communication. He was also patient with me and my partner as we balanced daily operations with pushing the new site for its launch. Daniel would give us steady reminders of our progress or obligations my partner and I had for providing specific content.

What did you find most impressive or unique about this company?

We were impressed with Daniel's ability to spot potential hazards down the road based on our initial vision. Daniel's suggested alterations resulted in a final product that far exceeded our initial vision. Looking at what we initially wanted and what we have now, we realize how much time, effort, and money.

Daniel saved us by suggesting tools for our website that will allow us to scale with time without a lot of redesigns to the website itself. The maintenance from Daniel's suggestions also saved us time and money down the road.

Are there any areas for improvement or something they could have done differently?

I have no suggestions for Azure Digital, as their performance far exceeded my expectations. There are definitely things I will change in my own approach to web design when I hire Azuro Digital Inc again for this company or my other companies, to make my part more efficient.