Alfa Developers

BACKGROUND

Please describe your company and your position there.

I am the owner and company director of Pro Translations Hub, a company that provides language services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alfa Developers, and what were your goals?

We have been trying to build a website for our company for some time but did not succeed on our own, so we hired Alfa Developers to create a company website to showcase our services. Also, we needed some custom functionality for our recruitment process, and they took care of this matter.

SOLUTION

How did you select this vendor and what were the deciding factors?

We saw the website they created for one of our partners and we liked it very much, so we asked for their contact.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We already had a project started on WordPress when they took over, but it was not even close to what we wanted. The task was to create a website on WordPress based on our existing content and improve the website content delivery, solve interface problems and implement some functionality to collect and sort job applications.

How many people from the vendor's team worked with you, and what were their positions?

We worked with two web developers from their company.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They created a website that represents our company vision, with a nice overall look and feel. Also, they came up with a custom page for professional translators that want to join our team, which collects a lot of information, just as we wanted to. Also, we can filter the registered translators by location, language, etc., which is a lifesaver for us.

Describe their project management style, including communication tools and timeliness.

They have a friendly approach. They were always available to answer our questions and requests. We communicated a lot on WhatsApp and email.

What did you find most impressive or unique about this company?

The way they identified our needs and created a website just right for us.

Are there any areas for improvement or something they could have done differently?

They were very professional. We didn't have any issues with them.

BACKGROUND

Please describe your company and your position there.

Our company provides Cash Registers and retail POS equipment in Romania, since 1996. We also provide support and service. I'm currently the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alfa Developers, and what were your goals?

The Romanian law dictates that we must keep track of every evectronic cahs register we sell, from the selling invoice, service history and to the last document which marks the device's cassation. Before having this software that Alfa Developers had created for us, we had to rely on document folders and and old computer software which ran on a local computer and kept only the invoices records. All the service hystory was kept on paper.

SOLUTION

How did you select this vendor and what were the deciding factors?

They proposed to go with a cloud based service which they could customize for us but we wanted a proprietary web application which could be stored on our own server. So they created the web app based on our specification for every single section. They also managed to make the interface look similar to our old software which ran locally so our team had no problem adapting to the new app.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a first meeting at our office where we discussed the app structure. We provied the a lot of screenshots of our old app so they could replicate the design. We also wrote all the specifications for the app. We signed a contract and the started working on the app.

First we provied them a server which they configured. They installed a Linux OS and made all the configurations for the web server. After that they installed the server on our location. Next, they created the user interface whith no back end so we can take a look at it. We had some feedback for the which they took into consideration and implemented. After that, they started working on the back end. They implemented the login and user management features first and after that they implemented all the features one by one.

Every time they completed a new feature (eg: partenrs management, products manadement, service ticketing system, etc) we tested and after we were ok with the functionality, we made a new payment for a new milestone. I'm not very familiar with web technology but I know they used PHP and MySQL. We are have a maintenance contract signed with them so they do provide maintenance even at this date for the app. Since they completed the app we had some new features we needed and they implemented them in a timely manner. The app has never crashed the server is not overloaded by it.

How many people from the vendor's team worked with you, and what were their positions?

We have a close relationship with the owner of the company which is also the lead developer. He managed the project very well and was available all the time. We worked with 3 persons from their team: The lead developer, a web and graphic designer which was great at keeping the ovearall look of our old app but at the same time, make it compatible with all modern borwsers. And we also worked with another web developer from theyr team which was also very nice an professional.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The implementation of this app was a big step towards efficiency and we are able now to see the history of any product, at any time. It was a life saver and we are using it day by day. We are very happy overall and we will continue to work with Alfa Developers for this app and everything else regarding our webneeds. In fact, they also created our website giptronic.ro and they provide maintenance for it and for our social media accounts.

Describe their project management style, including communication tools and timeliness.

We liked theyr style very much. They are very kind and they really shine at listen to your needs. They are very good at explaining tech things to you. We comunicate by email whats app and phone. We also have regular meetings at aour office.

What did you find most impressive or unique about this company?

Their proffesionalism and the people oriented approach. There was not a problem we had that they were not able to solve.

Are there any areas for improvement or something they could have done differently?

none that i can think of right now.

BACKGROUND

Please describe your company and your position there.

I’m the owner of a company of one of a kind pieces of contemporary art jewelry which I make myself.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alfa Developers, and what were your goals?

Alfa Developers created my website exactly as I wanted and since then, they are constantly improving its layout when needed and also provided maintenance. Everything done with highly appreciated professionalism.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was a decision based on a recommendation and I was very inspired to choose this option.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main purpose was to make my portfolio more visible and accessible than it was before, with all information needed there. And everything had to be done according my vision about how my work should be presented. Everything worked exactly as I thought, I’m perfectly happy with the result.

How many people from the vendor's team worked with you, and what were their positions?

There were several people involved from Alfa Developers, starting with their manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Launching the site added to my artist profile more visibility, more professionalism. It brought more people closer and also final clients.

Describe their project management style, including communication tools and timeliness.

There are words to describe their way of doing things: presence, promptness, innovation, concern. Professionalism.

What did you find most impressive or unique about this company?

They have a unique ability: to be able to mold exactly to what the client wants.

Are there any areas for improvement or something they could have done differently?

Nothing to mention here.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an accounting company based in Bucharest, Romania. I am in charge of all the operations of our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Alfa Developers, and what were your goals?

We needed a website to present and promote our accounting services to better communicate with existing customers and find new customers. Our objective was to have a well-designed website to represent our company and to be suitable to be indexed in google and run ads campaigns.

SOLUTION

How did you select this firm and what were the deciding factors?

We had Alfa Developers recommended to us by one of our customers. We had a meeting and found that they have expertise in accounting so they could understand our business model. We chose them because they took the time to not only find the best design language for our website but they were able to create a roadmap for our goal from creating the website to conversion (bringing in new customers).

Describe the engagement and overall scope of work in detail, including the stages of the partnership and any software or documents used.

We had a kickoff meeting and after that, they sent us a contract draft. They gave us updates at every stage of the project and implemented our feedback every time. They delivered in time and put our website live 5 days earlier than the contract deadline. They set up our entire online presence (ads accounts, social media pages) and ran the first ads faster than expected. We are still working with them for creating ads and website maintenance.

Describe their billing or cost structure.

They requested an advance payment of 20% of the whole contract and the rest of 80% was requested upon the delivery of the whole project. We have a retainer fee for maintenance and ad campaigns.

How many resources from the firm's team worked with you, and what were their positions?

We worked with two people from their company for the website. A lead developer and a web developer. Now on a retainer basis, we work with a web developer for website maintenance and an online marketing specialist for ad campaigns.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the engagement or general feedback about the services?

We are very satisfied with our collaboration. They delivered in time (ahead of schedule) and we had the first results very fast. We actually had to stop the ads for some time because we reached our maximum work capability and could not accommodate any new customers.

Describe their project management style, including communication tools and timeliness.

They are very well-organized. They use an internal CRM where they document all the project stages. They had all the documents ready to be signed. We communicate all the time via email phone and chat applications like whatsapp.

What did you find most impressive or unique about this company?

They are very interested in our business model and they take all this data, map it and then they will offer you consultancy so you can understand the whole process and understand what is the best approach for your business. They will spend time with you until you have all the answers, especially if you are new to the online environment. I have full confidence that they are able to solve any problem related to our online presence.

Are there any areas for improvement or something they could have done differently?

I am not aware of any problems during the project and after. Everything was okay and this is why we are still working with them.