AddWeb Solution

BACKGROUND

Introduce your business and what you do there.

Labbit started in 2008 and our main activities are web application development, system integration, and IT consulting. We gain our customers’ confidence through competence and deep IT knowledge, delivering quality software and strategic technical decisions. We promote business sustainability through adoption and mastering of open source technologies. Our technical skills focus especially on open-source technologies such as Linux, open source programming languages like Java, PHP, Python, Ruby, and open source integration tools like Apache Foundation’s tools, Talend ESB, etc.

I am the Chief Technology Officer and co-founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AddWeb Solution?

We wanted to evolve a Drupal 7 intranet application developed inside an enterprise context. This application also had to be integrated with Oracle, Memcached, and OpCache. We needed a partner who would be able to deliver assigned tasks with a high standard of quality.

SOLUTION

What was the scope of their involvement?

AddWeb Solution was responsible for analyzing the tasks assigned, understanding the requirements, and implementing them for our Drupal 7 target.

How did you come to work with AddWeb Solution?

AddWeb responded to us on freelancer.com and I was impressed by their portfolio and skills. The fact that they had built Drupal modules for the community is a plus for us.

How much have you invested with AddWeb Solution?

Unfortunately, I cannot disclose this information.

What is the status of this engagement?

The work began this year and is still ongoing. It’s projected to continue into 2017.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We test our work and we also get weekly feedback from the customer. We usually check for the following:

• Code readability and syntax optimization
• Code organization
• Use of Drupal-specific APIs and concepts
• Code performances
• Complete functionality tests

The feedback and the checks have been good. AddWeb Solution has performed well. The developer allocated for this project does a good job understanding tasks and requirements, and can implement tasks using Drupal concepts and API’s.

What did you find most impressive about AddWeb Solution?

Their strongest asset is that they really know Drupal.

Are there any areas AddWeb Solution could improve?

We haven’t spent enough time collaborating with them to answer that, so far.

BACKGROUND

Introduce your business and what you do there.

Lingora is a platform that helps connect people who are learning languages with native speakers. Learners can upload recordings of themselves, and other people in the community can post feedback. For example, someone learning French might post a recording of themselves, and get feedback on their accent, intonation, and pronunciation from native speakers. It's a completely online resource at the moment, and it went live around April 2016.

I am the founder of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with AddWeb Solution?

I needed assistance to create my solution. While I do have some technical and design skills, my expertise is more oriented towards actually teaching languages. I was looking for an agency that knew Drupal well and was independently verified on Drupal.org.

SOLUTION

What was the scope of their involvement?

AddWeb Solution has helped me with the technical requirements around the project, while also providing good design tips. I had my own ideas, but after speaking with them, we ended up completely changing the layout and making the site far more user-friendly, simpler, and to the point. AddWeb Solution had regular conversations with me before kicking off the project, which was a great thing about them.

How did you come to work with AddWeb Solution?

I was specifically looking for companies who had experience with Drupal, since I knew that would be necessary in order to achieve my goal. I searched on Drupal.org for development companies, looking for firms who were well-established on the website, and had worked on numerous relevant projects. Many of the companies that I contacted took a long time to get back to me, probably because I wasn't a large organization. I had a new idea but a relatively small project.

AddWeb Solution became passionately involved from the start. They were keen to organize a conversation with me as soon as possible, even though their headquarters are in Ahmedabad, India, and the time difference with the UK was an issue. This continued to be the case even after we started working together.

How much have you invested with AddWeb Solution?

The initial development cost with AddWeb Solution has been between $5,000 and $6,000. I have a responsive multilingual website with some advanced features, including the ability to add audio comments, recording via browser, searching for users learning a certain language, filtering audio clips by language, and unique user profiles. I couldn't have asked for much more without greatly increasing my budget.

What is the status of this engagement?

I started initial conversations with AddWeb Solution around November of 2015. The project kick-off was delayed because I needed to ensure that my platform would be available in numerous languages. Sourcing different translations took some time, and it was the responsibility of the companies that I hired for that purpose. The project went live in April of 2016, and right now we're ready to start more work.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Within 6 months, the platform sparked interest with around 200 registered users. I regularly keep up with the number of contributions people have for the language community. The numbers are low at the moment, but this is partly due to the project being new and the marketing around it. I've gotten some good feedback at the moment, and many people have contributed to the platform.

What did you find most impressive about AddWeb Solution?

In addition to meeting my requirements, AddWeb Solution has also suggested features that could make the project better. Even though AddWeb Solution was simply an agency involved in the project and not a co-founder, they got involved in the strategic planning. They worked towards the success of the Lingora app in the best possible way. On the other hand, many of the other developers I spoke to simply asked for requirements and told me how much the work would cost, without suggesting potential tweaks or improvements.

Are there any areas AddWeb Solution could improve?

I performed much of the testing within the end phase myself. We were all keen to get the project launched, and I felt that AddWeb Solution rushed out bits of it. I've needed to go back to them and ask for modifications on certain items like navigation, cross-browser functionality, etc. AddWeb Solution was always willing to quickly resolve issues, but I would have liked for them to handle some of the testing themselves, instead of relying on the client.

BACKGROUND

Please describe your organization.

We are a web agency working in Brussels. We offer web development, SEO, referencing and social media marketing.

What is your position?

I am the owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with AddWeb Solutions?

We provide WordPress design for small websites. For bigger e-commerce pages, we hire subcontractors.

SOLUTION

Please describe the scope of their involvement in greater detail.

AddWeb Solutions has provided Drupal and WordPress web development for us.

How did you come to work with AddWeb Solutions?

I found AddWeb Solutions on a web development forum, where they were quite active, helping people for free, and finding new clients. They have very good client service, comparable to an American company. There are numerous companies in India, but we found that AddWeb Solutions provides a good price/quality ratio.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of AddWeb Solutions' services has been around $5,000.

What is the status of this engagement?

We have been working with AddWeb Solutions for 2 years, on multiple projects. We have 2 ongoing projects with AddWeb Solutions at the moment.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Everything that falls under marketing and strategy is handled by our own team. Whenever we've asked AddWeb Solutions for development, the result was concrete. I am happy to work with them.

What distinguishes AddWeb Solutions from other providers?

I've appreciated the fact that AddWeb Solutions is very clear. Most of the time, when working with outsourcing companies, they won't have a good understanding of the client's problems, even though they agree to everything during meetings. AddWeb Solutions has always been clear and honest with us in terms of scheduling and any unexpected issues.

Is there anything AddWeb Solutions could have improved or done differently?

AddWeb Solutions is quite expensive for an offshore company, but the quality is there. I'm overall happy with them, and prefer to pay a bit more.

BACKGROUND

Introduce your business and what you do there.

Our company offers Drupal development for small to medium-sized businesses. We also offer technical SEO [search engine optimization] services.

I am the technical director of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Addweb Solution?

I was looking for a supplier with Drupal 7 experience, who could commit to working within projects with tight timelines.

SOLUTION

What was the scope of their involvement?

Addweb Solutions provided maintenance work on existing sites for our clients. They converted a few themes to mobile-responsive versions. Addweb Solution also built some new sites for us, from the ground up, as well as providing WordPress development and maintenance work for our own site.

How did you come to work with Addweb Solution?

There are many developers offering similar services, many of them offshore. I met Addweb Solution's team at a Drupal event in the UK. Their company makes an effort to meet new clients and to participate in events. We offered Addweb Solutions some small pieces of work, in order to evaluate their skills. I was happy with the results.

How much have you invested with Addweb Solution?

The total cost of Addweb Solution's services has been under $10,000.

What is the status of this engagement?

We started working with Addweb Solutions one year ago. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Addweb Solutions has worked on a few sites for us, which are now live. One of them was a charity site, which had a form registration section, as well as moderation functionalities. Addweb Solution turned it around quickly, working with a bootstrap budget. Addweb Solution also optimized a Drupal site for a client, making it compatible with tablets and phones.

Addweb Solution worked on a WordPress site for probate claims, updating modules and sorting our parts of the code, making it load faster.

Addweb Solution has an internal quality control process, which means that we don't have to worry very much about issues with their deliverables. Any issues which we did encounter were resolved quickly.

What did you find most impressive about Addweb Solution?

Addweb Solution has been very responsive and quick in turning work around.

Are there any areas Addweb Solution could improve?

I've been generally pleased with the work that Addweb Solution did for me. In the Drupal community, one of the recurring issues I've heard about Addweb Solution was that they didn't contribute enough to the modules and code of the platform. Addweb Solution has changed that, making their developers more committed to the project. Addweb Solution does listen to people and has made an effort to improve.

BACKGROUND

Please describe your organization.

We are a photography company with two main focuses: training photographers through photography classes which we organize in different cities around Europe and North America, and also taking images from clients in the real estate business and optimizing them through our graphical team.

What is your position?

I am a co-owner of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Addweb Solutions?

I was working on developing a website with a company in India. The project wasn't going well and I needed another vendor.

SOLUTION

Please describe the scope of their involvement in greater detail.

Addweb Solutions continued the development of my WordPress website. They took it to where I wanted it to be, identifying the flaws in the previous team's work and putting new solutions in place. It was a very good experience. Even though I'm not a developer, I could get critical information from them. They always told me when an approach would not work well. Addweb Solutions is proactive in bringing out solutions, instead of waiting for the client to tell them everything.

We worked on a second project which involved the development of our website for training courses, thephotoacademy.com. We started the second version from scratch, using Drupal.

How did you come to work with Addweb Solutions?

They were referred to me by a friend and colleague in Brussels. He worked with Addweb Solutions on a regular basis and they were very efficient compared to some other development companies, so I contacted them.

Could you provide a sense of the size of this initiative in financial terms?

For our initial WordPress project, Addweb Solutions had a low hourly rate. The total development cost was under $10,000 for that. For the second project, the cost was between $10,000-50,000.

What is the status of this engagement?

We started working with them in December of 2015. We still have ongoing projects for which we've kept two fulltime resources.

RESULTS & FEEDBACK

Could you share any feedback from this engagement?

Addweb Solutions brought my WordPress site to a functional version. It's set to be taken live within a few days, and I'm excited about it. I don’t have any metrics yet, but I’m happy with the work they’ve done.

How did Addweb Solutions perform from a project management standpoint?

Timelines were discussed precisely in the beginning and their time estimation was very good. We collaborate through GitHub and Skype. Back-and-forth exchanges with them are always very clear.

What distinguishes Addweb Solutions from other providers?

Their technical skills set them apart. Addweb Solutions has identified many problems and found solutions for my sites, using custom code. A friend who is knowledgeable about web coding looked at their work and thought that it was very good.

Their Chief Technology Officer is very experienced, and compared to our previous team, they are very structured.

Is there anything Addweb Solutions could have improved or done differently?

No.

BACKGROUND

Please describe your organization.

I am a freelancer working in Germany. I work with small companies and NGOs.

What is your position?

I have functioned as an independent consultant on most of these projects.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with AddWeb Solution?

I have several client projects which I can't handle on my own due to lack of time. I decided to reach out to AddWeb Solutions.

SOLUTION

Please describe the scope of their involvement in greater detail.

We initially worked on a feature enhancement project for a real estate client. The client had several issues which other agencies weren't able to fix. I thought it would be the perfect project to collaborate with AddWeb Solutions. Once it's finished, I plan on working on other projects with them.

They have worked on various module configurations, as well as some custom programming for gluing the platform together. It features a system through which users can bookmark apartments. It didn't work out-of-the-box with Drupal, so it required some custom coding.

They're now working on social media elements, including login functionalities and Twitter integration. AddWeb Solution also worked on some small CSS and JavaScript fixes. 

How did you come to work with AddWeb Solution?

I attended DrupalCon Asia in Mumbai, in February of 2016. I was looking for outsourcing partners and found that most developers were large companies which catered for bigger projects of $50,000 or above, which was not quite the budget that I had. I met some freelancers, but I thought that it would be better to at least have access to a small team of professionals with different specializations. I met AddWeb Solution's principal and had a nice conversation with him. He didn't push to become a partner and I didn't mention the project for which I needed help until three days later. We simply got along well, went to a party together and got to know each other. At the end of the conference, I asked if he would be willing to work with a smaller partner and he told me that that was their specialization. They had small partners in the US, so someone like myself would be a natural fit. I visited their office in order to get more information about their work process and the conditions of their staff. I didn't want to work with a sweatshop-like company. They were very kind and it was pleasant to talk to them.

Could you provide a sense of the size of this initiative in financial terms?

The budget for our initial project has been set at $10,000 in order to get an impression of their quality level. Upcoming projects will be closer to $20,000.

What is the status of this engagement?

I initially met with AddWeb Solution in mid-February, 2016. Our collaboration started in March. If the collaboration works out, I plan on assigning them bigger projects. The work is open-ended.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I've had experience with another agency from Ukraine, as well as with a freelancer from Romania. AddWeb Solution was successful with tasks that my previous partners could not accomplish. They understood the problem and fixed it, even though it took a bit longer than I expected. I am happy that they managed to do it nevertheless. I was given several approaches and we decided on the best one. The result was good and I have nothing to complain about.

How did AddWeb Solution perform from a project management standpoint?

Communication was good. I think that meeting them personally has helped because I'm not very comfortable with talking to people that I've only met through the internet. Having a personal relationship was important.

Is there anything AddWeb Solution could have improved or done differently?

Quality assurance could be improved. I identified glitches for assignments which they delivered, so we needed additional back-and-forth sessions. It wasn't a very serious problem. It's a learning process for AddWeb Solution as well. They usually work with end-clients who don't have the necessary technical expertise in order to understand the work. It's possible that they work differently with others, but I wanted to see AddWeb Solution's process. Getting up-to-speed with what they were doing took some time and any glitches that I identified have added to that.

BACKGROUND

Can you give a brief description of what your company does?

It’s a mobile classified blog, custom-made with a lot of unique features, specifically a niche site tailored around cellphones and tablets.

OPPORTUNITY / CHALLENGE

What was your main goal or objective going into the project with AddWeb?

My goal was to get an honest experience with the company.  My previous experience with a previous designer from the U.S. was bad. I was spending about $7,000 to build the current website.  I had found some information from the American company that I hired that they were outsourcing all my work to a company in India.  And once I found that information out, I was frustrated and disappointed because the work never really turned out the way I wanted to and they never listened to what I asked once they got their final payment.

I was so anxious to get the job done so I reached out to the Indian company. I explained to them what I needed to have done, they said they could do it and I could trust them.  I took their word for it, I laid out everything that needed to be done and they over-exceeded my expectations. I think it cost me a lot less but I received much more based on the results and the initial bill.

SOLUTION

Can you talk a little more about the scope of the project?

They customized a classified print and they also entailed a Wordpress blog custom-tailored to my needs for the personality of the website, which is unique and different from what’s out there on the market.  I haven’t released it yet so I don’t want to go in too much detail but it entails a blog functioning classified website with more person-to-person interaction whether it was a consumer or just a company speaking directly to the customers.  There was a lot of custom work going on, a lot of things that I still want them to do but not sure if they can handle it.

RESULTS & FEEDBACK

How satisfied are you with the work they’ve done?

Very satisfied. Communication was difficult in the beginning but once we had a formal understanding of what was required and what was expected, it was basically a breeze from that point.  They got the job done and if there was anything that I felt that wasn’t up to my standards, they made the simple correction with no resistance at all.  I made a lot of changes, I was really nit-picky and they dealt with it and got the job done.  They didn’t try to milk me for every little thing that I need to have done or try to add things that weren’t in the initial contract.  I’m happy with them.  I’m actually in the process of upgrading another project for them to get started on.  I recommend them to anybody that’s looking to not just save money but get more for what they pay for with peace of mind knowing that you won’t be ripped off.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and COO

Describe what your company does in a single sentence.

Our company was established in Singapore in 2015 by its Founder and CEO whose vision was to modernise a feeding system that advocates breastfeeding, protects the integrity of breastmilk, and simplifies the way mothers express, store and feed. As a global brand thoughtfully designed by a mother for mothers, Our company champions sustainability through innovative, practical and high-quality breastfeeding products that can be easily converted and repurposed to meet the evolving needs of a child, hence extending the lifespan to beyond a bottle. Our commitment goes beyond creating products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AddWeb Solution to accomplish?

• We hired AddWeb Solution to optimize our e-commerce platform for better performance and scalability as we continue to grow globally. Our key goals were to improve page speed, enhance mobile responsiveness, and reduce cart abandonment. Ultimately, we wanted a more efficient platform that could support higher traffic and drive stronger conversion rates

SOLUTION

How did you find AddWeb Solution?

Online Search

Why did you select AddWeb Solution over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from AddWeb Solution were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope involved a comprehensive upgrade of our e-commerce platform to improve performance, usability, and scalability. AddWeb Solution managed development, optimization, and ongoing support to ensure the platform could handle growing demand.

Key deliverables included:

Performance optimization to improve load times and responsiveness
UX enhancements for better navigation and product visibility
Mobile-first improvements to support a large portion of our users
Checkout and conversion flow optimization
Third-party integrations for analytics and payment processing
Testing, deployment, and continuous monitoring

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact on our business has been very tangible. After the website optimization, we experienced a 24% increase in online revenue and a 21% improvement in conversion rates. The improved mobile experience and faster load times played a key role in driving these results, especially for our international customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AddWeb Solution managed the project in a very structured and reliable way. They followed a clear workflow with regular updates and realistic timelines, and deliverables were consistently on schedule. Whenever we had new requests or needed adjustments, their team responded quickly and adapted without disruption.

What was your primary form of communication with AddWeb Solution?

Virtual Meeting

What did you find most impressive or unique about this company?

Whenever our priorities shifted or we needed something urgently, their team was quick to respond and flexible in adapting. That level of support helped us keep things moving without delays, especially during busy sales periods.

Are there any areas for improvement or something AddWeb Solution could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a furniture design brand.

Describe what your company does in a single sentence.

We are a furniture design brand focused on solving real-life problems with high-quality, thoughtfully designed pieces.​From maximising storage in city apartments to building sofas that let kids be kids, our design philosophy puts people first – not trends or industry norms. We blend inventiveness, versatility and craft to bring comfort, beauty and function into homes around the world.​

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AddWeb Solution to accomplish?

• Our main goal was to optimize our website to handle increased traffic from our growing global customer base. We wanted faster load times, improved checkout processes, and a smoother navigation experience to boost conversion rates and reduce cart abandonment

SOLUTION

How did you find AddWeb Solution?

Referral

Why did you select AddWeb Solution over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from AddWeb Solution were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included a complete redesign and optimization of our e-commerce platform to enhance performance, usability, and visual consistency. AddWeb Solution handled full-stack development, including backend improvements, frontend enhancements, and database optimization to ensure scalability and reliability.

• Redesigned UI/UX to align with our design-focused brand and improve customer navigation
• Improved site performance, including faster page load times and optimized mobile responsiveness
• Checkout and cart workflow enhancements to reduce friction and increase conversions
• Integration of third-party tools, including payment gateways, analytics, and global shipping solutions
• QA and testing, ensuring a bug-free launch across multiple devices and markets
• Ongoing maintenance and support, including updates, monitoring, and optimization 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With their work on performance, UX, and SEO optimization, our organic traffic grew by 28% within six months. Average session duration increased by 15%, and users viewed more product pages per session. This translated to a measurable increase in customer engagement and repeat purchases, boosting our global e-commerce revenue by around 18%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

AddWeb Solution was highly dependable. Deliverables arrived on time, communication was clear, and they responded quickly to all our requests. Their project management made it easy to keep the platform updated and running at peak performance, which positively impacted our customer experience and sales.

What was your primary form of communication with AddWeb Solution?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most was their combination of deep technical expertise and understanding of our business goals. They didn’t just execute tasks—they suggested improvements that enhanced UX, improved site performance, and directly boosted conversions. Their proactive approach helped us reduce page load times by over 30% and increase online sales by nearly 20%

Are there any areas for improvement or something AddWeb Solution could have done differently?

NONE

BACKGROUND

Please describe your company and position.

I am the Technical Product Lead of Event UK

Describe what your company does in a single sentence.

We are a payment bureau for the hospitality industry. We pay workers on behalf of our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire AddWeb Solution to accomplish?

• Azure & Azure B2C
• React web services
• Design

SOLUTION

How did you find AddWeb Solution?

• Referral
• Clutch Site

Why did you select AddWeb Solution over others?

• High ratings
• Company values aligned

How many teammates from AddWeb Solution were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AddWeb Solution have helped us deliver some challenging work which we was struggling to accomplish.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

AddWeb Solution have been fantastic. They have a good team of clever individuals willing to help us deliver our goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I had the pleasure of working with an exceptional project manager on our recent project, and I cannot speak highly enough. She demonstrated excellent leadership skills, always keeping the team motivated and focused. Communication was a strong suit, with regular updates and clear instructions. They were adept at problem-solving, addressing any issues that arose with efficiency and creativity. 
Overall, this project manager played a crucial role in the project's success, and I would highly recommend their services to anyone seeking a skilled and reliable project manager.

What was your primary form of communication with AddWeb Solution?

Virtual Meeting

What did you find most impressive or unique about this company?

The camaraderie and support among team members have made the work enjoyable, even during challenging times. I believe our team's strong bond is the secret ingredient to our success, and I look forward to many more productive and enjoyable projects together.

Are there any areas for improvement or something AddWeb Solution could have done differently?

Weekly standup, although not always needed