Accely Inc.

BACKGROUND

Please describe your company and position.

I am the SAP Coordinator of a stainless steel manufacturer

Describe what your company does in a single sentence.

The company produces high-quality stainless steel flanges used in various industrial

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Accely Inc. to accomplish?

• To resolve daily issues and support upcoming project development.

SOLUTION

How did you find Accely Inc.?

Referral

Why did you select Accely Inc. over others?

Referred to me

How many teammates from Accely Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1) BRS Development

2) Trading Process Development

3) MTR Development

4) Production Report Development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Bank Reconciliation Statement (BRS):

Ensured timely updating of FI documents through the BRS process
Improved reconciliation efficiency and reduced delays in financial postings

Production Report:

Achieved faster report execution, reducing report generation time significantly
Enabled quicker decision-making with improved data availability

Trading Process Automation:

Streamlined the trading process, making it easy to handle internally
Reduced manual transactions, minimizing errors and improving process efficiency
Increased overall operational productivity through automation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed in a well-structured and organized manner, with clear planning and regular progress tracking. All deliverables were completed on time, ensuring smooth execution without impacting business operations.

The team was highly responsive to requirements and feedback. Any issues or change requests were addressed promptly, with quick turnaround times and effective solutions. Communication was consistent throughout the project, helping to align expectations and avoid delays.

Overall, the team demonstrated strong ownership, flexibility, and commitment to meeting business needs, resulting in successful and timely project delivery.

What was your primary form of communication with Accely Inc.?

In-Person Meeting

What did you find most impressive or unique about this company?

What I found most impressive about the company was its strong focus on process improvement and automation. The ability to quickly identify manual challenges and convert them into efficient system-driven solutions (such as SAP and Excel automation) stands out as a key strength.

Additionally, the company demonstrated excellent responsiveness and collaboration. Requirements were clearly understood, and the team ensured timely support and quick resolution of issues, which helped maintain smooth operations.

Another unique aspect was the emphasis on practical, result-oriented solutions rather than just theoretical approaches. The solutions implemented were user-friendly, efficient, and directly aligned with business needs, leading to measurable improvements in productivity and accuracy.

The team demonstrated excellent understanding of business requirements, provided efficient automation solutions, and responded promptly to any issues or changes. Their approach helped improve process efficiency, reduce manual effort, and ensure smooth project execution. Overall, it was a very positive experience working with them.

Are there any areas for improvement or something Accely Inc. could have done differently?

While the overall experience with Accely Inc. was positive, there are a few areas where improvements could further enhance effectiveness:

Proactive Communication: More frequent status updates and early identification of potential risks could help in better planning and expectation management.

Documentation: Providing more detailed documentation or user guides would make it easier for end users to understand and sustain the solutions independently.

Testing & Validation: Additional time for user acceptance testing (UAT) could help identify edge cases earlier and ensure smoother implementation.

Knowledge Transfer: More structured knowledge transfer sessions would help internal teams become fully self-sufficient post-implementation.

Overall, these are minor improvements, and addressing them would further strengthen an already efficient and capable delivery approach.

BACKGROUND

Please describe your company and position.

I am the Head of Client Implementation & support of TASConnect

Describe what your company does in a single sentence.

TASConnect is a early working capital orchestration platform automating the anchor buyers supply chain finance processes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Accely Inc. to accomplish?

• Implement re-usable and configurable SAP Assets for SAP HANA, SAP BPT/PIPO

SOLUTION

How did you find Accely Inc.?

Referral

Why did you select Accely Inc. over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Accely Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Accely helped to develope reusable components across the following areas:

1- Supplier/customer master data with ACK 

2- Supplier PO / invoices open items extraction from SAP HANA

3- Handle the ACK interfaces across all the above listed interfaces

4-Automate the SAP Posting and clearing into SAP for supplier/customer open items and booking the right PnL accounting entries in SAP .

5- Automated the settlement interface for the automated posting cleared in SAP for supplier and custmer.

6- Extract the sales order data from SAP for the customer.

7- BUild the interfaces with SAP PIPO and SAP BTP for easy pass through implementation   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely completion of the project and within budget with high quality deliverable

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All project activities were completed on time, risk were highightled and duely followed up

What was your primary form of communication with Accely Inc.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Adaptability

Are there any areas for improvement or something Accely Inc. could have done differently?

Better communication

BACKGROUND

Introduce your business and what you do there.

I’m the IT head of Raymond Limited, a realty, lifestyle, and engineering company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Accely Inc. to accomplish for your company?

We needed Accely Inc. to be the SAP application management services (AMS) partner for our FMCG division.

SOLUTION

What was the scope of their involvement?

Accely Inc. provided SAP AMS support and executed an SAP project for our business units' merger into a single company. The team handled system maintenance, user support, and customizations.

What is the team composition?

We worked with 10 teammates from Accely Inc.

How did you come to work with Accely Inc.?

We found Accely Inc. through a referral. We chose them over other options because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We worked together from August 2021–July 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Accely Inc. supported our business in managing SAP throughout the period with minimal escalation. The team delivered faster issue resolutions, SAP performance improvements, and business process automation.

How did Accely Inc. perform from a project management standpoint?

Accely Inc.'s project management was proper, considering our business requirements as a priority. We had monthly reviews with the IT and business SPOC, which was a key part of keeping the SAP execution in line with our business requirements. The team delivered tasks on time. We had in-person and virtual meetings.

What did you find most impressive about them?

Accely Inc.'s team collaboration was impressive. The project leads and top management were involved at the ground level to support us as a partner.

Are there any areas they could improve?

I didn't think there was anything they could improve on.

BACKGROUND

Please describe your company and position.

I am the SAP SD MM consultant of Hira Industries

Describe what your company does in a single sentence.

At Hira we provide our customers with the most innovative and flexible solutions for their needs in the building and construction industry.

Our employees have the right experience in their field to service our customers in each and every product line. We always believe in exceeding every customer’s expectation by providing the best service within our industry.

We have invested in some of the best technologies in production for our HVAC, Rubber, Adhesive Tapes and Insulation business to provide our customers with the highest quality products in our industry”

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Accely Inc. to accomplish?

• SAP System Enhancements and Support:
• Project Delivery & Timely Execution:
• Implementation of Required Customizations:
• Expert Guidance & Best Practices:

SOLUTION

How did you find Accely Inc.?

Online Search

Why did you select Accely Inc. over others?

Good value for cost

How many teammates from Accely Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

System Configuration & Enhancements, Issue Resolution & Ongoing Support,Change Requests & Workflow Improvements,SAP Updates and Technical Assistance,Documentation & Knowledge Transfer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduction in Support Tickets:
A noticeable decrease in recurring and high-priority issues due to timely resolution and system optimizations.
Improved System Performance:
Enhancements and configuration changes have led to faster processing times and smoother end-user operations.
Successful Implementation of Change Requests:
Business-required change requests and enhancements were delivered and moved to production as per agreed timelines.
Increased User Efficiency:
End-users experienced improved usability and reduced manual work due to process streamlining.
Adherence to Project Timelines:
Major deliverables, support tasks, and enhancements were completed within the planned schedule.
Documentation & Knowledge Transfer:
Clear documentation and KT sessions have improved internal team's ability to manage the system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

he project timelines were discussed, but several deliverables were not completed within the agreed schedule, and follow-ups were often required from our side.
In many cases, the solutions provided were not fully aligned with our business requirements, and additional clarification or rework was needed.
Responsiveness was inconsistent — we did not always receive timely or proactive support, and the expected level of ownership was missing in some tasks.

Their team was responsive to our needs, and they addressed issues or requests raised through support tickets and discussions. They were generally cooperative and flexible in accommodating changes or additional clarifications when required.

What was your primary form of communication with Accely Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most notable about Accely Inc. was their depth of SAP knowledge and the experience their consultants brought to discussions. They were able to provide insights on best practices and industry standards, which helped guide some of our decision-making.

Are there any areas for improvement or something Accely Inc. could have done differently?

Timely Delivery of Commitments:
Several tasks and change requests were delayed and required frequent follow-ups. Better planning and adherence to timelines would improve overall execution.
Providing Complete and Practical Solutions:
In some cases, the solutions provided were not fully aligned with our business requirements, which led to rework. A deeper understanding of the business process before delivering a solution would help.
Proactive Communication:
Communication was sometimes reactive. More proactive updates, status tracking, and follow-up would support smoother coordination and reduce delays.

UPDATED REVIEW

This review was published on January 17, 2024.

IT Manager, Manufacturing CompanyManufacturing

Ahmedabad, India

1,001-5,000

Jan 2023 - Ongoing

Project summary
A manufacturing company has hired Accely INC. for application management and support. The client is supporting and updating the client's ERP SAP ECC application for business processes.

Feedback summary
Accely INC.'s efficient efforts have the client's app running well. Accely INC.'s team is committed to delivering a responsive experience throughout the process, with communication via email, phone calls, and Microsoft Teams. The client also praises the team's impressive approach to customer service.

BACKGROUND

Introduce your business and what you do there.

I’m an IT manager at a manufacturing company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Accely INC.?

We needed help with the support of our business application in terms of establishment, development, and maintenance.

SOLUTION

What was the scope of their involvement?

Accely INC. provides application management and support services for the ERP SAP ECC application we use across our company. We’re changing some business processes within our company, so Accely INC.’s team is helping us map new requirements into the app to facilitate custom business transactions for our client companies, including payment processing, sales and distribution, and accounting and HR tasks. All of these efforts consider the local legal requirements of every user.

What was the team composition? 

We’ve worked with 10–12 members of Accely INC.’s team, including Nilesh (CEO) and Mahesh (Head SAP AMS).

How did you come to work with Accely INC.?

Accely INC. has a good reputation within our local market and has served many companies like us, so we decided to go with them because they understand our scenario and business challenges. Hence, they can easily facilitate us with a better system.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Accely INC. has efficiently addressed every challenge we’ve given them, so everything is running well. We measure their activity with a ticket managing system to monitor their work and trend data to see how many hours they take to solve any issue we ask them to solve.

How did Accely INC. perform from a project management standpoint?

Accely INC. is strong in their domain, but their project management can get a bit laggy because sometimes they respond on time and sometimes they don’t. Still, they’re already trying to improve this.

Regarding communication tools, we use email, phone calls, and Microsoft Teams.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review? 

I’d like to highlight Mahesh.

What did you find most impressive about them?

I’m impressed by Accely INC.’s approach to their customers; whenever we call, they’re ready to provide support, even outside office hours and on Saturdays and Sundays, which is difficult to find.

Are there any areas they could improve?

The team could increase their bandwidth towards experienced consultants. In addition, they could enhance their project management because they’re quite laggy at managing some tasks.

STAR RATINGS
Quality: 4
Scheduling: 3.5
Cost: 3
Willing to Refer: 4
Overal Rating: 4

BACKGROUND

Introduce your business and what you do there.

I’m the procurement manager for MCX India, a commodity exchange.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We needed to acquire some SAP licenses. 

SOLUTION

What was the scope of their involvement?

Since we only needed to acquire licenses, there wasn’t much of an engagement or deliverable. Accely only procured licenses for us, and a commission was made. 

What is the team composition?

We worked with one teammate from Accely. He coordinated everything and ensured the licenses were delivered. 

How did you come to work with Accely INC.?

I found their website and contacted them there. 

How much have you invested with them?

We spent around $6,000. 

What is the status of this engagement?

The project lasted from April–May 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I appreciated Accely’s work. The licenses were important for us as we had new members joining our team.

How did Accely INC. perform from a project management standpoint?

They met the deadline. To communicate, we used emails and phone calls. 

What did you find most impressive about them?

Accely had major partners all over the world, which helped with the procurement of licenses. 

Are there any areas they could improve?

No, there weren’t any. 

Do you have any advice for potential customers?

I’d recommend Accely to my friends and associates. They have a good team, and their service commitment is great. 

BACKGROUND

Introduce your business and what you do there.

I’m the head of IT at a flavors and fragrances manufacturing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

We hired them for ERP consulting services. 

SOLUTION

What was the scope of their involvement?

Our ERP system was already implemented, and Accely INC. has provided consulting, maintenance, and support. They provide consultants, and we onboard them. The team works on-site. 

What is the team composition?

We work with one main point of contact, multiple project managers, and various ERP consultants from Accely INC. 

How did you come to work with Accely INC.?

We compared them to other competitors and chose Accely INC. because their marketing team was good; we could see they had good resources available that met our requirements. 

How much have you invested with them?

We’ve spent ₹2 million–₹2.5 million (approximately $24,000–$30,000 USD). 

What is the status of this engagement?

We started working with them around April 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Accely INC.’s work has been very good. We’ve worked with them on multiple projects that have been successful overall. 

How did Accely INC. perform from a project management standpoint?

Their project management is good. We communicate through multiple channels, including emails and phone calls. The Accely INC. team has also been on-site at our location. We usually have direct contact with the consultants but also communicate with the project managers.

What did you find most impressive about them?

We like Accely INC.’s resource pool across ERP modules. Overall, all their support and services are very good. The communication from Accely INC.’s account manager also stands out — they’ve created a great environment. 

Are there any areas they could improve?

There’s nothing specific they need to improve. 

BACKGROUND

Please describe your company and position.

I am the Customer Service Manager of Leader Healthcare

Describe what your company does in a single sentence.

Since 2009 Leader Healthcare has rapidly grown to become one of the largest and most influential names in healthcare solutions across the Middle East. 

Based in Dubai, and with offices in India and Australia, we have an international approach to distributing only the best medical products, equipment and training to healthcare professionals. Saving lives and supporting the well-being of our community is the cornerstone of Leader Healthcare and our subsidiaries, Leader Life Sciences, Leader Edutech, and Leader Biotech Pharma. 

Across our verticals, we aim to harness remarkable products, the latest technology, and the finest customer service to deliver a peerless healthcare experience. Because we recognize the medical industry is dynamic and ever-changing, our goal is to react as quickly and responsively as possible to bring our customers exactly what they need, when they need it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Accely INC. to accomplish?

• CRM SAP C4C IMPLEMENTATION

SOLUTION

How did you find Accely INC.?

Had AMS with our U.A.E. Branch

Why did you select Accely INC. over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Accely INC. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Lead Management 
• Account & Contact Management (Integration from B1 to C4C) 
• Sales Forecast & Target 
• Opportunity Management 
• Employee Management 
• Organization Management 
• Activity Management Integration with B1 to C4C (Custom Integration) Data Migration 
• Reports & Dashboards

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timelines and Expertise

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Support and response have been right on time.

What was your primary form of communication with Accely INC.?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Even the CEO ofAccely was personally monitoring the progress. It was no just a delegation of work and responsibility. There was total involvement of even the leadership team.

Are there any areas for improvement or something Accely INC. could have done differently?

Can be discussed beforehand when the project starts.

BACKGROUND

Introduce your business and what you do there.

I’m an IT senior manager at an insecticide manufacturing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely INC.?

In 2020, we went into the field of service systems and hired Accely to provide us with administrative solutions. 

SOLUTION

What was the scope of their involvement?

Accely has deployed an administrative solution for us. 

What is the team composition?

We’ve worked with their account manager and another manager. They’re our main points of contact. 

How did you come to work with Accely INC.?

We found Accely through references for this project. However, their team had already gotten in touch with us prior to this engagement. As a result, they were considered in our evaluation process, which consisted of multiple rounds. We selected them in the end. 

How much have you invested with them?

We’ve invested not more than 3 million Indian rupees (approximately $36,000 USD). 

What is the status of this engagement?

We started working together in November 2020. The product went live in April 2021, but Accely still provides ongoing maintenance services for us. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The solution is user-friendly and helps us have more accountability in our business operations. Accely’s reporting system has also been great at helping us analyze our business. 

How did Accely INC. perform from a project management standpoint?

The team sticks to the schedule and shows a great understanding of how our team works. To communicate, we usually use emails and Teams. 

What did you find most impressive about them?

Whenever we need anything, we get a direct response from their management. On top of that, we’re located close to each other, so we can get immediate responses and resolve issues quickly. 

Are there any areas they could improve?

They could have a bigger team and be more proactive. 

Do you have any advice for potential customers?

I recommend Accely to other companies. 

BACKGROUND

Introduce your business and what you do there.

I’m the general manager at a global chemical manufacturing company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Accely INC.?

We’re an import and export company that moves around 1,000 containers every month. Therefore, we needed a system to help us create legal compliance documents related to the countries we export to and import from, as well as to check policies based on trade agreements.

SOLUTION

What was the scope of their involvement?

Accely has helped us develop an ERP software solution for our needs. Initially, they took our requirements and documentation, and we then had conference calls to engage in technical discussions. Once we completed those discussions, Accely defined the milestones for the project, after which they started executing and following the plan they established.

What was the team composition?

We work with around eight teammates from Accely, including a senior technical officer, an account manager, a project manager, and a couple of teammates in charge of the software implementation.

How did you come to work with Accely INC.?

We did some research and shortlisted three service providers, including them. We chose Accely because they were ready to support us and meet all our requirements within the required timeframe.

How much have you invested in them?

I’ve been involved in the technical implementation part of the project. Our finance team has handled pricing and negotiations, so I’m not able to comment on that.

What is the status of this engagement?

We started working together in late 2020, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The software delivered by Accely has been very helpful in digitalizing our processes. Thus far, we haven’t had any issues with it.

How did Accely INC. perform from a project management standpoint?

Accely’s project management is very good. They’ve delivered on time and even earlier than expected. We use our own project management tool internally, and they use theirs. Still, they always keep us up to date with the project’s progress.

What did you find most impressive about them?

Accely is very technically proficient, and their project manager is very qualified. Their support and knowledge are impressive, and they always make great recommendations to improve our processes.

Are there any areas they could improve?

I can’t mention anything Accely could improve on.

Do you have any advice for potential customers?

Spend time defining the timeline and milestones.

BACKGROUND

Introduce your business and what you do there.

I'm a general manager at International Tractors Limited, a tractor manufacturing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Accely Inc?

We hired Accely Inc to provide systems, applications, and products (SAP) implementation services.

SOLUTION

What is the scope of their involvement?

Accely Inc is developing a custom software from scratch for SAP implementation; they have the admin software product, and we're implementing their product, so we asked them to create a new customized starting from the container calls. The platform aims to help us track shipments using commercial invoices from import and export documentation.

Currently, we're having a challenge with the Excel sheet, so after implementing this, we will get all the documents online.

What is the team composition?

We work with four members of Accely Inc's team.

What is the status of the engagement?

We started working together in October 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They are a one-stop shop with almost all the services we need, and they've delivered everything according to our expectations, so we can launch the product in the next financial year and have better metrics.

How did Accely Inc perform from a project management standpoint?

Accely Inc is great with project management. In addition, they're a young team that's easily accessible and responsive, so we can rely on them. Overall, instead of creating a problem, they provide a solution. 

What did you find most impressive about them?

We thought we'd experience implementation difficulties, but Accely Inc's system is easily understandable by the end users. We can easily accommodate the system, and the user can get integrated. Additionally, their team has a very good knowledge of various APIs, which we can incorporate into third-party software.

Are there any areas they could improve?

They should get more support in terms of workforce.

Any advice for potential customers?

They are young and innovative, so be sure to exploit their full potential.