Aalpha Information Systems India Pvt. Ltd

BACKGROUND

Please describe your company and your position there.

CTO of a digital agency. Under the hood, we offer several services that include digital marketing, web development, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We needed the manpower to work on a minimalist software that works flawlessly on both mobile and desktop. We wanted the software to be easy to navigate but still have features such as time-tracking, check-in, and check-outs, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had calls with several agencies and finalized Aalpha Information. Systems as they were competent at software development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed a prototype for our approval. Once we made the necessary corrections to the prototype and incorporated the features we wanted, the prototype was good to go. Having this basic framework, they built our software from scratch. They also conducted competitor analysis and added relevant features from their design.

How many people from the vendor's team worked with you, and what were their positions?

The project manager, QA engineer and 2 of their UI and UX designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered well within time. The interface, design and navigation was all created with the utmost perfection. Overall, the software was just as we had expected it to be.

Describe their project management style, including communication tools and timeliness.

The group of people who worked on our project was well integrated and well informed. They worked together seamlessly as a team. Therefore interaction with them was very easy. Whenever we wanted an answer to a specific question, we received it from the team without any delays.

What did you find most impressive or unique about this company?

The way they set realistic milestones and achieved them spoke a lot of their honesty and integrity. Just for the sake of impressing us they did not deceive us by giving us unrealistic expectations.

Are there any areas for improvement or something they could have done differently?

Keep up the good work.

BACKGROUND

Please describe your company and your position there.

Founder of a digital marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted the help of a professional team to create software for our company. The software would help us manage our internal resources efficiently - track their work, and billable hours.

SOLUTION

How did you select this vendor and what were the deciding factors?

We read good reviews about them on clutch. We contacted a few other companies and finally shortlisted them. The primary reason for selecting them was their affordable pricing and extensive experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They initiated the project with a discovery call where they understood our objectives. Apart from the basic idea we had they suggested some features that could better help us achieve our objectives. Their ideas from a professional standpoint were innovative and their execution was also flawless.

How many people from the vendor's team worked with you, and what were their positions?

We were in constant contact with the project manager and other designers, developers and QA engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company is yet to measure the deliverables, but the interface of our software was up to our expectations and they work seamlessly.

Describe their project management style, including communication tools and timeliness.

We had regular Google meet and skype calls where we discussed the progress of the project and we informed them of any additional requirements.

What did you find most impressive or unique about this company?

We requested a lot of changes during this project, and they accommodated them all. They even gave valuable inputs and suggestions on how we could properly maintain our software.

Are there any areas for improvement or something they could have done differently?

None as far as we are concerned.

BACKGROUND

Please describe your company and your position there.

Founder

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We hired Aalpha Information Systems to help us in developing our online marketplace. We wanted something sleek with a super smooth user experience within a relatively short period of time and they made it happen

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed several companies and the deciding factors came down to skills, track record, understanding of the project and commitment

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked off with understanding our vision for the platform and what it would entail. This was then followed up with UX design and finally the mapping out of the marketplace before actualization

How many people from the vendor's team worked with you, and what were their positions?

Pawan was our main point of contact - he was a delight to work with!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Fairly complex project was turned around in 4 months, deliverable is smooth and seamless

Describe their project management style, including communication tools and timeliness.

We were provided weekly updates on various workstreams and deliverables. Towards the final stages of the project we had every other day catch up calls with the team to get over the finish line

What did you find most impressive or unique about this company?

Their high professionalism, skilled team, and outstanding communication really stood out

Are there any areas for improvement or something they could have done differently?.

We did face some time crunches due to the pandemic but that was very much out of the team's control and they made up for it nonetheless

BACKGROUND

Please describe your company and your position there.

Restaurant owner of one of the fastest growing fast food chain.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We were seeking to develop a high-performing software that can help us manage customer orders seamlessly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Aalpha based on their industry expertise and pricing. They were quite affordable than other agencies. Their team was good at communication, too. Plus, they worked in our time-zone which made them a perfect choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Their team developed a order management software for our restaurant chain. It can be used by all the restaurants - irrespective of their physical location. When a customer places an order, the one which is nearest to the customer receives and fulfills it. This software also had other features like live chat support and order tracking.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a technical head, project manager, and a team of software developers and QA engineers working on our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software is surprisingly good. Performs seamlessly even when the order volume is very high. It has helped us increase our efficiency by 30% and is very well-built. We're satisfied with it.

Describe their project management style, including communication tools and timeliness.

Weekly calls were organized via Google meet where we got to see the progress of the project. They shared design templates, brainstormed ideas, and much more. As tools, we used JIRA for project tracking and management.

What did you find most impressive or unique about this company?

Their involvement in the project was beyond what we had expected. They genuinely cared about the product and helped us make it much better with their suggestions and feedback.

Are there any areas for improvement or something they could have done differently?

Nothing very specific.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an outsourcing agency. We take care of back-end processes of B2B and B2C businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We hired Aalpha Information Systems for developing software for our agency. We handle back-end processes for businesses - that means there are always a lot of moving pieces to handle. We wanted a software that could help us efficiently manage our resources and client projects. The software should be easy to navigate and seamless. Must also work via mobile devices as a lot of our agents work from field.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of our close business associates recommended Aalpha Information Systems. They had worked with them before and had a good experience. We had a call with them and were impressed by their portfolio and affordable pricing - so we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They first developed a rough design of the software - the UI. It went through a couple of revisions until we were finally happy with one design. Post that, their team worked on the back-end, developed features, integrated all the third-party apps we worked with, and a couple of other security add-ons. As of now, the software is in its final phase - QA and testing. Will be released in a month or so.

How many people from the vendor's team worked with you, and what were their positions?

We worked with designers, software developers, and QA engineers. A project manager was also part of our team - he guided the project from its initiation until it was completed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's too soon to tell about the results - as the software is yet to be released for the users. But I have been using the beta version for quite some time and I am happy with its overall performance. It's fast, snappy, responsive, and very engaging.

Describe their project management style, including communication tools and timeliness.

They organized things very well. The project manager was always on top of things and made sure everything went according to the plan. We mostly relied on emails for day-to-day communications and used Jira for project management.

What did you find most impressive or unique about this company?

They've been detail-oriented and professional throughout the project. Their team made sure the software was developed as per our needs - and didn't miss out on any features whatsoever - not even the ones that weren't significant enough. The final project is just perfect - we're happy working with them.

BACKGROUND

Please describe your company and your position there.

Founder of tech blog.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to develop a software for our company which could manage our entire workflow. Our writers were writing at a pace the editors couldn’t cope up with. When a lot of blogs were accumulated, it created nothing but chaos and so we wanted to develop a software that can streamline the entire workflow thereby increasing our productivity.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Google and after a discovery call and a few hours of free trial later we decided they were best cut for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They got in touch with us and our employees to understand what kind of software we were looking for. They gave us a lot of ideas on how they could make it happen from a technical standpoint and executed the ideas that we approved.

How many people from the vendor's team worked with you, and what were their positions?

We had brief calls with the project manager. But when they had to brief us on the technicality of the software they brought in the developers to explain things clearer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The software works perfectly. We find it very easy to use and it integrates with other tools seamlessly. They regularly provide updates and software maintenance, thus giving us a holistic experience.

Describe their project management style, including communication tools and timeliness.

The project manager was available at all times and responded to every demand we placed. Through email, google meet, and skype they kept us informed. Overall, they were very consistent in showing progress.

What did you find most impressive or unique about this company?

They were very communicative and kept us in the loop. Their service was quality driven and they were dedicated to the project at all times. They provided us with quality services at an affordable price.

Are there any areas for improvement or something they could have done differently?

Their service was good. No disappointments.

BACKGROUND

Please describe your company and your position there.

I work as a marketing executive at a legal consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to develop a website that had the modern day features like chatbots, payment gateway, and third party security. All of these features were too technical for us. So we decided to look for agencies who specialize in website development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on LinkedIn during our research for web development agencies. We initiated the conversation and scheduled a discovery call with their team. Over the call, we understood their offerings and services - explained to them what we were looking for and started working together after signing an NDA.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the first stage the team analysed our business and understood the vision of our company. On the basis of this observation they suggested we have an authentic theme with a mega menu. Features like payment systems and chatbots were added in the process.

In discussion with the SEO and content team, we created a strategy for adding all the necessary pages. First they created the homepage, then all the services were listed, and the about us page had a call to action button. In the last stage the blog page was defined and a month long list of topics was created. Apart from that they did the testing process of the website at regular intervals.

How many people from the vendor's team worked with you, and what were their positions?

The team of experts included, the project manager, QA engineer, 2 developers and designer. They all worked in collaboration and took care of respective activities as directed by the project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designer did a great job in maintaining the loading time of the website to a minimum. Visual aids and animations added a sophisticated appeal to the website. We also witnessed a high rate of customer satisfaction with the smooth payment gateway.

We observed that the optimized landing page was a major contributor in converting the lead. The observation from analytics tools told us how long the visitors stayed on the landing page.Tthe reach of the website on search engine results is growing at a good pace.

Describe their project management style, including communication tools and timeliness.

All the communication was done through Skype and the record keeping was done on spreadsheets. At the end of every video conference, we shared the minutes of the meeting.

This helped us in following the key points of the project. We sat with the team for strategy calls and development checks were done once every 2 weeks. The entire flow of communication was managed by the project leader. A hierarchy of assigning activities and addressing concerns was maintained throughout the project.

What did you find most impressive or unique about this company?

We did not face any problems in communicating with the agency. They reported to us timely and took our suggestions before implementing any work. All the stats, data, and reports were easy to locate. Overall, they did a great job in explaining to us the work process in detail.

Are there any areas for improvement or something they could have done differently?

I don’t think so, all activities were executed successfully.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a food products company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Aalpha Information Systems India Pvt. Ltd?

We needed someone to develop our customer-facing website and a mobile app for our procurement. We procure raw materials all over India. We wanted a custom platform to communicate with our vendors over an Android device that connects to the web backend for our internal business operations.

SOLUTION

What was the scope of their involvement?

They built our custom website and Android mobile app based on our requirements. They also made the backend system for the operations to procure the raw materials. For the app, they used hybrid solutions like Flutter and React Native. We’re currently in the support phase.

What is the team composition?

In the development stage, there were about five people along with one dedicated project manager.

How did you come to work with Aalpha Information Systems India Pvt. Ltd?

A friend had used them in the past and referred them to me.

How much have you invested with them?

We've spent $30,000–$35,000 so far.

What is the status of this engagement?

We started working together in December 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The system is still in a very early stage, but we’re communicating with our vendors, and their product has reduced a lot of manual work. We used to have to send emails and wait for their reply, and now the communication process with the vendor is more seamless within the platform — we’re happy with the work done so far.

How did Aalpha Information Systems India Pvt. Ltd perform from a project management standpoint?

We use Trello boards, phone calls, Slack, and in-person meetings for communication.

What did you find most impressive about them?

Communication is good, and their pricing is reasonable. We had quotations for similar providers, and Aalpha Information Systems India was 20–25% cheaper. We also liked the way they designed the UI for the web, dashboard, and mobile app.

Are there any areas they could improve?

Their support time; they reply within 48 hours, and it would be nice if the response time were quicker.

Do you have any advice for potential customers?

It would help if you defined the scope of work well upfront.

BACKGROUND

Please describe your company and your position there.

I am a professional photographer. I help my clients capture their perfect moments in frames they'd cherish the rest of their lives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

I was seeking to develop a personal portfolio website where I can showcase my work to my prospects. The goal was to keep it simple, minimal, yet elegant.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them through google, reached out to their team - they were very friendly and cooperative. Later, we had a couple of calls - my initial impressions were good. My only concern was their pricing - but I am happy that we found common ground after a couple of discussions. We started working together then.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the first few meetings, they understood what I needed: I shared with them all my images and a few websites that I liked. They then developed a design that was aesthetically pleasing and minimal. I liked it in the first instance - then they started developing it. They delivered it less than a month.

How many people from the vendor's team worked with you, and what were their positions?

A team of web developers and a tech lead.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is fast and snappy! It loads in minimal time and delivers a consistent user experience. I landed on a few good connections and projects through that website.

Describe their project management style, including communication tools and timeliness.

It was very well managed - they sent me emails every week - sharing all the project updates. Initially, we did catch up on calls almost every day - but once they knew what I wanted, they were on their own. They took care of it.

What did you find most impressive or unique about this company?

They really understood what I needed and created a website that reflected my vision. Their team was proactive when it came to support and helped me all along the way. As of now, I accidentally blew up a few pages - even when the support period has expired, they're working on them - and that's the best part about them - they care about their clients.

Are there any areas for improvement or something they could have done differently?

Not that I can think of.

BACKGROUND

Please describe your company and your position there.

I am the digital marketing manager of a branding agency serving clients from across the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to hire Aalpha Information Systems because we required a complete web revamp for our brand. Our goals were to completely change the look and feel of our website as well as develop a mobile friendly version of our website, and optimize our web page in order to gain more traction in the form of paid and organic clicks.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted our research regarding different web development agencies and out of all the agencies we shortlisted, Aalpha Information Systems as it best suited our needs and the main deciding factor was their portfolio, since their work range was wide and we believed they would provide us with the right solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our website required quite a bit of work in terms of revamping the look and feel as well as its web copy. The vendor team assisted us in the strategy creation process, which was rechecked and worked upon during every stage of the development. The key deliverables included creating the mobile friendly version of the website and the desktop version was changed into a user-friendly interface as well.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, senior developer and some individuals who dealt with the strategizing part of the project were involved in the whole process from the beginning till the project came to a conclusion.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website resulted in gaining more traffic than how much it used to garner, prior to the website revamping process happening and we also received positive feedback regarding how easy it is to navigate through our website and how it is a lot easier to filter out searches. There seems to be no trouble with the way the website functions as well as the mobile version of the website and all of the deliverables were met in a timely manner.

Describe their project management style, including communication tools and timeliness.

The communication tools included mainly emails and calls over Google Meet. Our team first discussed with their team how the pipelining of work needed to be done, so that targets could be kept in order for Aalpha Information Systems to be able to achieve them on a daily or weekly basis. Their team would then proceed to give us updates regarding the percentage of work completed. The overall communication process was easy and they were accepting of the feedback we had to give, as and when required.

What did you find most impressive or unique about this company?

We were most impressed by how the team was so easy to work with and communicate with. The team at Aalpha Information Systems was highly knowledgeable with respect to the services they provided and they were considerate enough to impart information about the industry as well as the workflow, for all the times we had inquiries.

Are there any areas for improvement or something they could have done differently?

There are no areas for improvement. The team was a delight to collaborate with and we will continue to work with Aalpha Information Systems in the future as well.