Aalpha Information Systems India Pvt. Ltd

BACKGROUND

Please describe your company and your position there.

I work at a leading e-learning platform that offers students an interactive learning experience at their fingertips.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

Our aim was to create an interactive website that delivers an immersive learning experience to our students. It should be secure, reliable, SEO-friendly, and intuitive. Our primary aim was to enroll as many students as we can through our website. An integrated CRM system was also required along with the website to manage the inflow of the students.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Aalpha Information System through a search engine while we were shortlisting different web development agencies. After getting through their website and case study of previous work we scheduled a call. After discussing our needs we asked them to create a pitch for the project and finalized them based on the same.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Aalpha Information System used very concise elements and features to make the website responsive. They adapted the tabs and pages of relevant competitors by tweaking them according to our business needs. In order to put the CRM system in place, the team established an integration process.

The key deliverables include; developing the website from scratch, Strategizing and developing content pages, Ideas and implementation of features like payment gateway, SEO optimization, Monitoring the website for bug fixes, Designing visual elements for a user-friendly web experience.

How many people from the vendor's team worked with you, and what were their positions?

During the tenure of the project our company worked with; A project leader QA engineer Lead designer SEO and Content head All of them had a backend team who were instructed on the strategy discussed during our regular meetings. In case of emergency communication, we got in touch with the project leader.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch of the website we have already received a huge number of visitors and the conversion rate has reached 18% of the total visitors. The navigation time was reduced by more than 1 minute per visitor. The website is performing well in terms of UI/UX and the customers are able to locate the website easily on search engines.

The content on the web pages has helped significantly in boosting the search results. All the bugs and issues were tested before the final launch of the website, so far we have recorded 1000+ visitors per day.

Describe their project management style, including communication tools and timeliness.

In the initial stages we had to develop a strategy from scratch so we had calls with the team every 2 days. After 2 weeks of strategizing, we created a plan of action. The progress report of work was submitted weekly via email and important decisions were taken over a video conference on Skype. The backend team was responsible for the delivery of work and meeting the deadlines.

What did you find most impressive or unique about this company?

Aalpha Information System has a great team of experts. They are well versed with the latest technology and have great communication skills. The most impressive aspect was their attention to detail when we discussed the website strategies. The team of Aalpha Information System was able to collaborate our vision with their technology into a robust website.

Are there any areas for improvement or something they could have done differently?

No, I think the company delivered what they had promised during the pitch.

BACKGROUND

Please describe your company and your position there.

I work as a business development executive at a business process outsourcing unit.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We were looking for an agency that could lead us in redesigning our website. The existing layout of the website needed a few additions such as CRM and ERP tools. The overall web experience needed upliftment, so we wanted an agency that could work well with UI and web development features. Adding 2FA and security features was also one of our goals to make the website more credible.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for agency prospects on different platforms like facebook, clutch, and LinkedIn. After shortlisting a few agencies, we decided to work with Aalpha Information System as they had a very strong portfolio and references.

We scheduled a call to discuss our website requirements and skimmed through their previous work. Their expertise in custom development solutions is the reason why we selected Aalpha Information System as our web development agency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially we sat with the project leader to discuss the vision of our company. Later they analysed our competition and came up with ideas such as integrated payment gateway, third party authentication. The website was developed on the Wordpress platform and the functions were periodically tested.

How many people from the vendor's team worked with you, and what were their positions?

There were mainly four people who were leading and directing the project. One of them was the project leader and another head of web development services. The coding and programming of the website was discussed with the QA experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team developed and redesigned our web pages which helped in increasing the retention rate of the readers. We saw a boost in conversion rate with website pages being optimized.

Overall the website traffic also gained momentum as the web pages were crafted in line with the search engine results. The analytics and backend operations are in order and easy to track. This feature has allowed us to monitor the progress efficiently and apply for changes if any.

Describe their project management style, including communication tools and timeliness.

We discussed ideas with the project leader and key experts over Google meet and sent emails wherever proof of deliverables was required. Apart from the NDA, the team sent us weekly reports of the website analytics over email. During our sessions, the metrics and a strategy to improve them were discussed.

What did you find most impressive or unique about this company?

The company was agile and well versed in their ideas for website development. All the members of the team had inputs relevant to the ongoing marketing trends. The team also delivered on the feet thinking for situations where a quick resolution was required. Their dedication towards the project played a major role in improving the quality of our website.

Are there any areas for improvement or something they could have done differently?

Everything was up to the mark, the experience was smooth and reliable.

BACKGROUND

Please describe your company and your position there.

CEO of a fitness brand

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to change the design and development of our website. But due to lack of technical expertise we were running only a basic version of the website. We also wanted to develop an integrated website, one that can be operated on both desktop and mobile phone. The end goal was to optimize the page for both organic and paid clicks.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for agencies that provided custom development services. It took some scrutinizing of different agencies until we decided to meet with Aalpha Information System. We were impressed by their team of experts who were highly qualified and had sound technical experience. After analysing their package and portfolio we found Aalpha as the best fit to meet our goals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We went from the process of deciding a strategy to creation of the website in different stages. During our first discussion an elaborated plan with our website requirements was made. We decided upon elements like the theme of the website, third party verification, and CRM system. Apart from this the team at Aalpha was invested in delivering a user-friendly website and added a few extra elements like chatbots and integrated payment gateway.

How many people from the vendor's team worked with you, and what were their positions?

Our company worked with a senior developer and project leader. Alongside they had a team of four people who took care of executing the strategy. Hence all the discussions and inputs were passed on the team through the project leader.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website traffic is now well managed and can handle a good number of visitors without disrupting the navigation experience of the user. The integrated CRM system is also seamless which has significantly impacted the conversion rate. Overall, the website is running smoothly and hassle-free.

Describe their project management style, including communication tools and timeliness.

Initially we brainstormed ideas over Google meet everyday. Once the plan of action was ready, the team gave us weekly reports via email, post which we discussed the inferences over a call. The team was very diligent in terms of the deadline and were also quick at responding to our queries.

What did you find most impressive or unique about this company?

They were flexible with their ideas and open to making changes if certain elements did not fit with the personality of the website. The senior developer and project leader also gave us insights on what kind of personality resonates with our company which helped in creating an efficient website.

Are there any areas for improvement or something they could have done differently?

Aalpha Information System worked well according to our requirements.

BACKGROUND

Please describe your company and your position there.

I work as a business development executive at a leading IT service provider based in India.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We needed a team of highly skilled developers for building a website for our business. Because our users are not tech-savvy, we wanted to keep the design simple and navigation intuitive. The website should run seamlessly across multiple devices and different browsers

SOLUTION

How did you select this vendor and what were the deciding factors?

We were first contacted by one of their rep on LinkedIn. Because we were looking for a good technology partner, we scheduled a call and they turned out to be a perfect match for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The first phase was competitor analysis during which their team closely studied our competitors, and users. They then developed an initial structure/design of our website. It was just the initial prototype The process was very collaborative and they worked with our team to ensure there were no inconsistencies whatsoever.

Once the prototypes were finalized they transformed them into a fully functioning website.

How many people from the vendor's team worked with you, and what were their positions?

Aalpha Information team included a project manager, 3 developers, 2 QA engineers, and a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The entire project was executed flawlessly. They delivered the website sooner than they had committed. The design, performance, interface, navigation — all of it is up to the mark. While we are yet to see how the website performs in the real world; however, the amount of effort their team put into developing it was truly remarkable.

They went all in, brought new ideas to the table whenever they could and created a website that’s impressive and high-performing.

Describe their project management style, including communication tools and timeliness.

We communicated exclusively via Skype and emails. The project was handled very effectively and we’re happy that all the deadlines were adhered to.

What did you find most impressive or unique about this company?

They have great communication skills. A lot of the times, when working with an offshore agency, communication was a major challenge we faced. However, Aalpha Information System has an entire team of highly skilled developers who can comprehend your requirements and create a solution tailored to your needs.

Are there any areas for improvement or something they could have done differently?

Very little to say about improvement. It would have been great if they had defined milestones before getting started. That would have given us a brief idea about the different phases of development.

BACKGROUND

Please describe your company and your position there.

I am the associate partner at GrowthX Global.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We needed to update our site's framework. We hadn't updated it since a very long time and because of that the site was slow and sluggish. On top of that, we also wanted to update the design of a few independent landing pages that we used for paid marketing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on clutch. We had contacted top 5 web development agencies from clutch and a few other similar platforms. From them, we found Aalpha Information Systems ideal for our business and thus we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They first upgraded our entire framework, integrated a few add-ons that were needed to boost site's performance. Then their team redesigned landing pages for us. It was all built with PHP and WordPress.

How many people from the vendor's team worked with you, and what were their positions?

We worked with their tech team which composed of a project manager, developers, designers, and QA engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, after redesigning the landing pages, our conversion rates improved by 25% which was impressive. Thanks to their best design practices and technical expertise.

Describe their project management style, including communication tools and timeliness.

Communication was simple and seamless. We used to get work reports daily and had calls whenever needed. We used tools like Google Meet, and Skype.

What did you find most impressive or unique about this company?

We were a bit demanding at times, but their team always managed to fulfill our requests and they did it professionally. The speed and pace at which they operate were remarkable. They are always ready to take on new challenges no matter how complex they may be.

Are there any areas for improvement or something they could have done differently?

Not any.

BACKGROUND

Please describe your company and your position there.

Project Manager at NGSL

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to reduce the manual effort by our team by building a site where customers can surf through our services and buy products on themselves

SOLUTION

How did you select this vendor and what were the deciding factors?

Discovered them on Google. They offered a few development hours for free as a trial and that’s how we started to work together.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They started with user research. Their team interviewed a few of our users and came up with a design based on their observations. They then added important features and integrated third party services to the site

How many people from the vendor's team worked with you, and what were their positions?

It was mostly the project manager we had calls with. But occasionally, their developers were also part of the conversation

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is beautiful and works just fine. Our customers can find all the information they need with just a few clicks. It is dynamic, intuitive, and delivers a personalized user experience. If we go by the numbers, the website has helped us increase the revenue by a staggering 30%. Now that we have a website, we don’t have to manually send all the service and product details. It’s all there on the website. Ultimately, that means less manpower and more profit.

Describe their project management style, including communication tools and timeliness.

As such, there were no inconsistencies in project management. The manager who was assigned to us was very helpful and friendly. He made sure that we got everything we needed ahead of time. Communication Methods: email, skype, phone. PMS Tools: Jira.

What did you find most impressive or unique about this company?

Quality work at a reasonable price. They're good at what they do. Their team is very organized, and kept me up-to-date. Their commitment to their clients was incredible, and they went above and beyond to cater to our needs. Aalpha team was very responsive and always ran ahead of the timeline. We didn’t have to follow-up every time we needed something from them. Would recommend working with them

Are there any areas for improvement or something they could have done differently?

Not any.

BACKGROUND

Please describe your company and your position there.

I am a senior manager at Zee5, India’s leading OTT entertainment platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted a high-performing website that had all the cutting-edge features: from chatbot to advanced security precautions like 2FA, and Registry lock. Apart from security, two major key focus areas were performance and speed. We wanted the site to load faster and deliver great performance 24x7.

SOLUTION

How did you select this vendor and what were the deciding factors?

We hired a technical consultant for helping us with the selection process. From 5 agencies that were shortlisted, we chose Aalpha information systems based on their clientele, industry expertise and previous work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, they developed the back-end of the website and integrated all the third-party services to it. Once the back-end was up and running, their team gradually started working on the front-end: they created designs, developed necessary features (push notifications, social media login, etc.), integrated payment gate and enabled subscription plans. Finally, when everything was ready, they tested everything from payment gateways to push notifications.

How many people from the vendor's team worked with you, and what were their positions?

A team of 5 web developers was working on our project. They were highly skilled and passionate. Apart from the developers, we also had a chance to work with UI experts and QA engineers during different phases of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is very well developed. It can easily handle the heavy amount of traffic it gets on a daily basis. Starting from its performance to design, everything is just optimal and user-friendly. The payment gateways have been meticulously installed and third-party services work just perfectly. Overall, the project has been executed exceptionally well.

Describe their project management style, including communication tools and timeliness.

We used our in-house tools for managing the project. Their team was quick to adapt. They were very particular about deadlines - I don’t remember they ever missed one. Additionally, their team was very proactive when it came to reporting. They sent work reports daily and held weekly meetings to keep us posted about the latest developments.

What did you find most impressive or unique about this company?

They turned around the entire project quicker than we’d expected. Their ability to accomplish even the most intricate tasks meticulously sets them apart from other agencies. They involved us in each and every step; be it brainstorming new designs or determining the core features - they took our feedback and worked accordingly. We felt as if they were part of our own organization.

Are there any areas for improvement or something they could have done differently?

Not any.

BACKGROUND

Please describe your company and your position there.

I head the technical department at India’s #1 E-learning platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We hired Aalpha Information Systems for redeveloping our website. The site was taking a lot of time to load and thus needed a lot of changes. Starting from the UI to performance, nothing was up to the mark and thus we hired Aalpha Information Systems to redevelop the website while adding a few advanced features to it.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on clutch while looking for web development agencies based in India. Their profile immediately caught our attention. So we scheduled a call with them to understand their offerings. They looked confident and highly skilled. Thus, we completed the formalities and started working.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When we got started, they presented a comprehensive plan for project execution. We then determined KPIs, and milestones. The project was divided into three phases: design, development, and deployment. In the design phase, they created several concepts for our website and shared it with us.

Once we finalized one, they started developing the website. During this phase, there were a lot of activities involved: third-party service integration, features development, performance optimization, etc. Finally, when it was all put together, they tested the website thoroughly and deployed it to the live environment.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 4-5 resources from their team: 1 project project manager, QA engineer, UX expert, and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, they did a great job. Once the website was launched, we collected feedback from our users about their experience and 90 percent of them rated it positive. Their creative ideas and time-tested methodologies helped us a lot along the way. Their team is very experienced and smart, highly organized, and excellent at what they do.

Describe their project management style, including communication tools and timeliness.

One of the most amazing things about Aalpha Information Systems was their approach towards project management. It was simple, easy, and transparent. Primarily, we used email for most of the communication. Occasionally, however, we would use Google Meet for setting up meetings and conference calls.

What did you find most impressive or unique about this company?

Alpha Information System delivered more value than they had promised. They were very strategic and creative, meticulous in their research and discovery, thoughtful and smart in giving recommendations. We really admire their dedication and commitment. It couldn’t have been any better.

Are there any areas for improvement or something they could have done differently?

We’d definitely recommend them. Great partners.

BACKGROUND

Please describe your company and your position there.

I am the head of operations department at Woovly, India’s social marketplace for buying things they love.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We needed a new website and were seeking to upgrade our backend architecture. Over time, we had started working with a lot of different vendors, and shipping service providers. Moreover, we adopted several new CRMs, and ERPs to manage our customers and workforce.

Our old back-end couldn’t handle the operations well - which was hampering our customer experience. Sometimes, customers received inaccurate notifications about their orders, and occasionally, they never received any updates altogether.

Thus, our primary objective was to build the back-end from scratch, integrate all the third-party services and software to a single interface from where it can be managed seamlessly. Apart from this, we also wanted to simplify the UX and elevate the front-end.

SOLUTION

How did you select this vendor and what were the deciding factors?

We got in touch with one of their representatives over LinkedIn. From there, we scheduled a short call to understand whether they will be able to help us or not. We briefed them about our requirements and they were confident that they have enough expertise and resources to execute and complete the project in a given timeframe. We signed an NDA and got started.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They first started with the back-end: upgraded the architecture, integrated all the third-party services, and added a lot of features that orchestrated the back-end processes. Once the back-end was up and running, they started working on the UI and front-end.

Their team worked on the design, added animations, and compressed the resources to make the site load faster and deliver a better user experience. Finally, when it was all done, they tested everything together to ensure there were no inconsistencies whatsoever.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a team of developers, and their head of delivery.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website’s performance has gotten better, and our engagement numbers have soared. If we talk about the numbers, we have seen our web traffic increased by a staggering 25% in the last 60 days. Their team is detail-oriented and added a lot of valuable inputs along the way. We really admire their dedication and commitment to doing things the right way.

Describe their project management style, including communication tools and timeliness.

It was simple, we used very common tools like Google Meet, emails, and skype for communication. The project was managed by Trello for the most part. We also used a couple of other tools like Zoho and Hubspot for setting up goals and KPIs.

What did you find most impressive or unique about this company?

They are relentless and experienced. They know what they are doing. Their valuable inputs and ideas made this project a huge success. Really admire their efforts. They were agile and committed as well as more determined and organized.

Their team had the right level of being assertive, which we needed in order to make sure that things got done.

Are there any areas for improvement or something they could have done differently?

Not any.

BACKGROUND

Please describe your company and your position there.

I work as a team lead for one of the most read blogs across Brazil.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aalpha Information Systems India Pvt. Ltd, and what were your goals?

We wanted to build a dynamic website that can deliver a personalized user experience by taking in account various details that it can obtain from a user's browser and previous activities. This needed a lot of work, making the content dynamic, integrating many 3rd party tools, etc. Our internal team couldn't handle it all by themselves. And thus, we hired Aalpha Information Systems.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an experienced agency who can build custom features specific to our website. We filtered out 3 agencies that had relevant experience. Had calls with all of them and hired Aalpha Information Systems as they had more resources than the rest 2 and were confident that they would be able to develop the website we wanted.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They dismantled the old website and started from scratch. First, they developed custom features that were needed and added it to the site. Once it was up, they integrated all the third-party add-ons we needed. Lastly, they enhanced the site's performance by minimizing the loading time and increasing the platform stability.

How many people from the vendor's team worked with you, and what were their positions?

We worked with many people from their team. One was project manager, of course. Apart from him, we had a chance to work with their technical lead, and a senior developer assigned to us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our site's engagement increased by 35% upon deploying the new site. The newly integrated third-party apps work seamlessly with the site. The back-end operations have been streamlined as well. Our website is in much better shape than it was before we started working with them.

Describe their project management style, including communication tools and timeliness.

They were very flexible. We collaborated via our in-house project management tools. The communication was managed via emails and direct voice calls. They provided us the phone number of the project manager.

What did you find most impressive or unique about this company?

They are smart and passionate. They proactively engaged in meetings and provided insightful recommendations. Their communication is good. The best part about them is their flexibility and openness to adapt to us. Our timezones don't match - but they changed their schedule for us.

Are there any areas for improvement or something they could have done differently?

Just keep delivering great support.