21Twelve Interactive

BACKGROUND

Please describe your company and position.

I am the Co-founder and Head of Outschool

Describe what your company does in a single sentence.

Outschool is where kids love learning! Our innovative education platform offers engaging, small-group classes online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?
We engaged 21Twelve Interactive to create a mobile learning app that would complement Outschool's online teaching platform. The key goals were to improve the user experience for students and parents by making it easier to access classes, manage assignments, and interact with learning resources.

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from 21Twelve Interactive were assigned to this project?

10-49

Describe the scope of work in detail. Please include a summary of key deliverables.

•  Seamless integration of live video streaming for classes within the app, allowing students to attend and participate in classes on the go.
• Real-time notifications for class reminders, assignment deadlines, and new class offerings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Parents found the mobile platform more comfortable, which resulted in quicker class registration and scheduling.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They reliably delivered items on schedule, hitting all key milestones as outlined in the project timeline. Their effective deadline management kept the project on course, even when adjustments were required.

What was your primary form of communication with 21Twelve Interactive?

Email or Messaging App

What did you find most impressive or unique about this company?

Their team combined technical expertise with creative problem-solving, allowing them to deliver innovative solutions tailored to our specific needs. 

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

they did great all the time 

BACKGROUND

Please describe your company and position.

I am the Vice President of Forbes Industries

Describe what your company does in a single sentence.

Our company engage in providing hospitality and food service industries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• Increase Operational Efficiency
• Catering Services Management

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Good value for cost
• Company values aligned

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It develop a mobile app that allows event planners and guests to seamlessly manage event bookings, catering services, and logistics. The app will feature an intuitive user interface for booking venues, selecting catering options, managing logistics, and facilitating communication between event planners, hotel staff, and guests. Key deliverables include a user-friendly mobile app, secure back-end infrastructure, push notification system, analytics tools, and post-launch support, with the goal of streamlining operations, enhancing guest experiences, and improving overall efficiency in event management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes of the project include increased event bookings, faster booking processes, improved user engagement, reduced operational costs, enhanced guest satisfaction, more efficient real-time communication, improved logistics accuracy, increased catering revenue, higher RSVP and attendance rates, and positive app store ratings, all demonstrating the app's success in streamlining operations and enhancing the overall event management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They utilized agile project management methodologies for the mobile app development project with Forbes Industries, consistently delivering milestones on time and maintaining regular communication to ensure alignment on goals. Their proactive approach in addressing challenges and adapting to feedback demonstrated a strong commitment to meeting project needs, ultimately leading to a successful app launch.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive handling of challenges and adaptability to feedback not only addressed the needs effectively but also fostered a productive partnership.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Group Human Resources Manager of CloudGate Technologies

Describe what your company does in a single sentence.

We specialize in building and managing distributed teams for software development, IT support, quality assurance, and data processing, helping companies scale their technical operations efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire 21Twelve Interactive to accomplish?

• Automate compliance tracking
• To monitor and manage security protocols

SOLUTION

How did you find 21Twelve Interactive?

• Online Search
• Clutch Site

Why did you select 21Twelve Interactive over others?

• Pricing fit our budget
• Company values aligned

How many teammates from 21Twelve Interactive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work helps to develop a comprehensive security monitoring and management tool that enhances security protocols, identifies threats in real-time, automates compliance tracking, and generates detailed reports in line with industry standards (e.g., GDPR, HIPAA, ISO 27001). 
The project will cover everything from the design and architecture of the platform to its development, testing, deployment, and ongoing support. The key deliverables aims to enhance the security capabilities, maintain compliance with industry standards, and improve the efficiency of security management operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system's capacity handle more data and connect seamlessly with the current infrastructure resulted in faster problem reporting and resolution, and internal users expressed high satisfaction with the training's effectiveness. Overall, by automating processes and lowering security concerns, the project was able to save a substantial cost.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed the project by delivering all key milestones on schedule and maintaining transparent communication throughout. They demonstrated flexibility in responding to evolving requirements, proactively addressed challenges, and ensured high-quality results. Their structured approach and client-centric attitude contributed to the successful deployment of a comprehensive security monitoring and compliance management tool, fully aligned with our objectives.

What was your primary form of communication with 21Twelve Interactive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive approach and flexibility in adapting to evolving requirements met all milestones with high quality.

Are there any areas for improvement or something 21Twelve Interactive could have done differently?

NO

BACKGROUND

Please describe your company and your position there.

Tradeview Markets provides investment and financial resources worldwide. My role is SEO & Content Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 21Twelve Interactive, and what were your goals?

We needed help fixing hundreds of SEO technical errors in our WordPress site.

SOLUTION

How did you select this vendor and what were the deciding factors?

Speed, skills, budget.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The team was handed a report with all the errors to be fixed. They added their own audit to the process and began work. The goal was to resolve as many of those issues as possible.

How many people from the vendor's team worked with you, and what were their positions?

We worked with 3 people. Account manager, technician, and CEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

 They have handled all the tasks assigned to them, even if they occasionally struggle to grasp specific requirements. Overall, they're cost-effective, flexible, and reliable.

Describe their project management style, including communication tools and timeliness.

We use Skype and Google to communicate and coordinate with outside vendors. Timeliness is always essential as well as quality.

What did you find most impressive or unique about this company?

21Twelve's work has been consistently excellent. They have handled all the tasks assigned to them, even if they occasionally struggle to grasp specific requirements. Overall, they're cost-effective, flexible, and reliable.

Are there any areas for improvement or something they could have done differently?

They can improve their communication skills.