OneEach Technologies

BACKGROUND

Please describe your company and position.

I am the Director of Communications & Grant Administration of NC Alliance of YMCAs

Describe what your company does in a single sentence.

We provide support to the YMCA staff at YMCAs across North Carolina.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• develop new website
• develop new a new area on our website dedicated to our teen mental health work

SOLUTION

How did you find OneEach Technologies?

Referral

Why did you select OneEach Technologies over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from OneEach Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

OneEach supported us in developing a new Open Y website and provided training on how to build our pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully launched our site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OneEach teamdelivered our site on time and was responsive to our needs during the development phase and with support ever since.

What was your primary form of communication with OneEach Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I have appreciated having a customer support person who is accessible to me and helps me when  needed.

Are there any areas for improvement or something OneEach Technologies could have done differently?

not that I can think of

BACKGROUND

Please describe your company and position.

I am the Community and Member Engagement Specialist of YMCA of the Palm Beaches

Describe what your company does in a single sentence.

The YMCA is a nonprofit organization that helps communities come together in social responsibility, healthy living, and youth development. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• Website design
• Website assistance

SOLUTION

How did you find OneEach Technologies?

Other

Why did you select OneEach Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from OneEach Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Assisted in website design
• finding tools to implement
• helping to understand basic functions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Focus areas and all projects have been uploaded consistently. Chrissy has helped me meet all of my goals and has done a great job of talking me through the software. She is always present and patient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Chrissy has always helped me promptly and found time when I needed assistance ASAP.

What was your primary form of communication with OneEach Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Chrissy is the most impressive representative. She is so kind, patient, and real! I have enjoyed working with someone who shows up, knows what they're doing, stays professional, and, most importantly, is consistent with providing results.

Are there any areas for improvement or something OneEach Technologies could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Administrator of Unity of Appleton

Describe what your company does in a single sentence.

We are a non-profit religious organization.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• Maintain our domain
• Help create a new website
• Maintain our website

SOLUTION

How did you find OneEach Technologies?

Referral

Why did you select OneEach Technologies over others?

Referred to me

How many teammates from OneEach Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a new admin for our small church, I was tasked with choosing a website design and creating a new website through OneEach.  Since I am not technologically savvy, I needed a LOT of help!  Multiple people were part of the decision about what website format to use (out of multiple designs we were given to choose from) but I was left to take that design and make a functional and attractive website out of it.  OneEach was invaluable in making that happen.  Without the face-to-face support I received, it never would have happened.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started with a sad website with almost no information on it to a vibrant, interactive website that showed potential congregants who we are, what we believe, where we are and all the numerous events we have scheduled.  We went from little information to a ton of information, all organized under menus, visually attractive banners, posted calendars, etc.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OneEach walked me through the entire process.  As I stated earlier, we never would have such a professional-looking website if it wasn't for them.  They provided the basic format and then trained me how to add, change and delete information from the format.  If I had a question, I just emailed my account manager Christina Godfrey to set up an appointment with her.  I was always able to get an appointment in a short period of time (days, not weeks) for a 30-minute time slot.  She taught me everything I know and did so in an efficient, helpful and friendly manner.

What was your primary form of communication with OneEach Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

OneEach has been there for any question I have ever had.  I don't know how big the company is, but it feels like personalized service with every interaction.  No matter how many appointments I scheduled with my account manager, I never felt like I was a burden or a problem.  Instead, I received friendly and helpful service and handled my issues quickly, too!

Are there any areas for improvement or something OneEach Technologies could have done differently?

I think you can give Christina Godfrey a raise!  Seriously, she is one AMAZING account manager.  She always gets back to me quickly (usually within a business day or faster) and she is wonderful at explaining what you need to learn in a way that is professional and doesn't make you feel ignorant for not knowing what she knows.

BACKGROUND

Please describe your company and position.

I am the Executive of United Way of Greater McHenry County.

Describe what your company does in a single sentence.

We solve problems for our community by mobilizing resources.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• Website Redesign
• ECommerce to accept donations easily and securly
• To bring grant applications in house

SOLUTION

How did you find OneEach Technologies?

sales call

Why did you select OneEach Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from OneEach Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They now host our website and helped us to create it. They provided easy to use templates with many options, helped us code more complex pages, and provided excellent support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New website launched
• Online application works correctly
• Online donations received without issue

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are extremely responsive and were able to address all issues correctly and completely in a timely manner. They are polite and easy to work with.

What was your primary form of communication with OneEach Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Their knowledge of nonprofit needs, responsiveness, and technical expertise impress us.

Are there any areas for improvement or something OneEach Technologies could have done differently?

none that I can think of - maybe using a company for reviews that do not require you to log in and provide details about your own company :-)

BACKGROUND

Please describe your company and position.

I am the Minister of Unity of Ventura

Describe what your company does in a single sentence.

We are achurch, a spiritual community that has services on Sundays at 10am, we teach that God or Divine Energy is within each person and as you realize that truth and practice living from gratitude you will slowly have a better view of yourself and your life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• have people find our website and our online Sunday services
• be able to stream our services and get the word out about Unity
• have people donate and pay for events and classes that we hold
• Inspire other through the language and events on our website

SOLUTION

How did you find OneEach Technologies?

Referral

Why did you select OneEach Technologies over others?

• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from OneEach Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• website creation
• updates
• implementation of a giving portal
• event coordination

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes I work with Chrissy D. She is very receptive and completes the changes to the website in record time. It is a delight working with her.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They ensured an excellent delivery time!

What was your primary form of communication with OneEach Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

They work with lots of other companies like mine so that is very helpful.

Are there any areas for improvement or something OneEach Technologies could have done differently?

there could be a more advanced system when it come to the website, more up with the times.

BACKGROUND

Please describe your company and position.

I am the CEO of United Way of Southwest Minnesota

Describe what your company does in a single sentence.

We are a 501 C3 nonprofit organization that Unites people and resources to improve lives and strengthen communities in southwest Minnesota.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• Host our Website
• Learn how to make our website more appealing

SOLUTION

How did you find OneEach Technologies?

our website host

Why did you select OneEach Technologies over others?

I inherited this site.

How many teammates from OneEach Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I am new to my position with UWSWMN and have never been in charge of a website before. I was not in love with the website when I started. I felt it was not user friendly for visitors or those trying to make it work. It was full of stock photos and not interactive. I reached out to our representative with the intention of moving our website to a different provider. 

After working with Allyson, I have learned many aspects of this website, and she has helped me transform it into something I and my board are happy with. Allyson has been wonderful to work with and I look forward to our check-ins to see what else we can update and improve on.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Being able to transform our website into a more interactive site with photos that are of our community has been very well received. Allyson helped me update parts of the site that had been very stagnant. Our website now looks more like who we are and the people we serve.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

OneEach Technologies is very easy to work with. She continues to teach me aspects of this website and shows be what it could look like. I feel more and more confident that I am able to create useful content that looks professional and is more accessible to visitors. It is very easy to set up a meeting time with Allyson and she responds quickly to my email questions.

What was your primary form of communication with OneEach Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Allyson has a solid understanding and background with United Ways. She is able to advise and show me how things are supposed to be presented to stay within the UWW guidelines.

Are there any areas for improvement or something OneEach Technologies could have done differently?

I am still learning and so far, everything has been positive. Of course, there are areas I would love to change but at this time an overhaul of our site is not in our budget.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Elder Orphan Care

Describe what your company does in a single sentence.

Elder Orphan Care provides help and hope for older adults aging alone.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• We wanted the ability to provide a variety of resources on our website
• We needed knowledgeable, accessible and encouraging people to help build and maintain our website.
• We needed a new website that reflects the unique and important work we do that could easily keep updated ourselves.

SOLUTION

How did you find OneEach Technologies?

Used by another nonprofit we partner with

Why did you select OneEach Technologies over others?

• High ratings
• staff and support availability

How many teammates from OneEach Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

OneEach built our website using a custom designed branded template of our choosing. We were provided with a wonderful project manager once the staging site was complete who worked with us graciously as we navigated time constraints and lack of knowledge. Christina, our project manager, and Chrissy, our account manager went above and beyond the call of duty to encourage us, answer our numerous questions and find solutions for several challenges. 

Our project time line was extended due to time contraints of our small staff and in no way reflects on OneEach. Christina was available every step of the way and when our website launched, she shared in our excitement. It was wonderful to have a personable, encouraging, knowledgeable person supporting us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Calendar on base camp; communications and consistent check ins

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time from OneEach. Christina, our project manager, was quick to respond to questions and needs.

What was your primary form of communication with OneEach Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The accessibility of real people who were dedicated to our project being successful

Are there any areas for improvement or something OneEach Technologies could have done differently?

No much, almost everything was done with excellence. There were a couple of online resources that I mentioned to them that needed some updating.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Greater Ennis United Way

Describe what your company does in a single sentence.

Greater Ennis United Way raises funds for our community in need.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• To fix something on my website and I was in a big hurry to get it fixed.

SOLUTION

How did you find OneEach Technologies?

I've used them before. They host our website.

Why did you select OneEach Technologies over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from OneEach Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My website had many broken links. I needed it corrected fast before a company was going to use it for a big decision. The big decision affected MANY outcomes. They went in and corrected all the links very fast and saved me. I am extremely grateful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All links were fixed very quick. I was so busy that day I couldn't do it. They saved me!
Describe their project management. Did they deliver items on time? How did they respond to your needs?

IThey responded very quickly. I doubled checked it and it was perfect. I emailed them an SOS (ha) email and they jumped right on my problem and resolved it.

What was your primary form of communication with OneEach Technologies?

Email or Messaging App

What did you find most impressive or unique about this company?

Great attitudes. Great work. Quick response time.

Are there any areas for improvement or something OneEach Technologies could have done differently?

They were outstanding! Perfect in every way!

BACKGROUND

Please describe your company and position.

I am the Development Specialist of a non-profit company

Describe what your company does in a single sentence.

We support children ages 0-5 and their families.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• website presence
• website tutorials

SOLUTION

How did you find OneEach Technologies?

Other

Why did you select OneEach Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from OneEach Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We are hosting a fundraiser event to support our mission and needed support with our website to make it easier for donors to buy and support our event.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A lot of good traffic and compliments on the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated very well and if something was going to take longer to fulfill, she communicated it. I am very satisfied, and they helped me with everything needed.

What was your primary form of communication with OneEach Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Virtual events and always available for next day meetings

Are there any areas for improvement or something OneEach Technologies could have done differently?

No, keep up the great work!

BACKGROUND

Please describe your company and position.

I am the Resource Development and Communications of United Way of Lancaster County

Describe what your company does in a single sentence.

The United Way of Lancaster County supports Agencies and Programs that address human service needs in the areas of the Education, Health, and Financial Stability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire OneEach Technologies to accomplish?

• Website Hosting
• website assistance

SOLUTION

How did you find OneEach Technologies?

Other

Why did you select OneEach Technologies over others?

Other

How many teammates from OneEach Technologies were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

assistance with updates to website, addressing problems with website appearance

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• appearance of website

What was your primary form of communication with OneEach Technologies?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

YES! very response

What did you find most impressive or unique about this company?

Their knowledge of multiple work areas, responsivity, availability, and patience were impressive.

Are there any areas for improvement or something OneEach Technologies could have done differently?

we have had a great experience with OneEach