Oyova

BACKGROUND

Introduce your business and what you do there.

I’m the president of PROLien, a real estate company. We produce property research reports for the safe settlement of transactions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oyova?

We needed to launch a new brand and product, including proprietary operations workflow software and marketing-facing web pages. We needed to do this quickly, integrated with our ability to do accounting and collections, and with the ability to iterate and add new products in the near future.

SOLUTION

What was the scope of their involvement?

Oyova walked us through the business objectives and dove into the workflows, taking the user stories we delivered and turning them into a working application that ties into the company's existing database and customers while allowing us to stand alone and launch the new brand, all in under 90 days. The team also provided accounting integrations and a customer-facing portal and website.

What is the team composition?

We worked with 2–5 teammates from Oyova.

How did you come to work with Oyova?

We found them through a referral. We chose them over other options because of their ability to execute quickly.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked together from April–June2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were able to go to market with a new product. Revenue is still pending, but we wouldn't be able to acquire the revenue without Oyova's work. The estimated first-year revenue is $1.2 million. We can also consolidate and make existing business more efficient.

How did Oyova perform from a project management standpoint?

They delivered on time, were very quick to respond, and were creative with their solutions to complex issues. We communicated via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Oyova's software worked when delivered, and they were very quick to make tweaks to remove friction without having to overhaul the software.

Are there any areas they could improve?

No, nothing comes to mind.

BACKGROUND

Introduce your business and what you do there.

I'm a technical project manager for a marketing agency specializing in digital marketing, websites, and creative support for B2B and D2C organizations of all sizes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oyova?

We needed to expand our network of website support resources.

SOLUTION

What was the scope of their involvement?

We work with Oyova on an ongoing basis for website maintenance and support needs, as well as for one-off projects as needed.

What is the team composition?

We have a primary point-of-contact we reach out to but various team members may be pulled into work depending on what's needed at the time. 

How did you come to work with Oyova?

Oyova was referred to me through another trusted resource.

What is the status of this engagement?

We started working with Oyova in December 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Any work conducted with Oyova thus far has been well done and to our clients' full satisfaction. They've completed projects on time, efficiently, and within scope. For our ongoing efforts, they're communicative, adhere to the deadlines they share, and perform good-quality work. For example, we had a client whose website was old and outdated and connected to a job board managed in a very specific tool. While our team handled the build of the new website, Oyova's team was able to seamlessly come into the project to clone the existing job board onto the new website and update its styling to match. The job board was a key feature of the website, so any issues with the cloning would have had a huge impact on the client's business. Oyova's team's expertise and competent work allowed us to deliver a new website without any issues during or after the launch. The client was very pleased with the new website and glad to know that the issues they previously experienced were no longer present.

How did Oyova perform from a project management standpoint?

Oyova delivers on time. Our primary form of communication with them is virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Despite juggling multiple efforts with our team at any given time, Oyova is very good at scheduling their efforts into their development calendar and adhering to the timelines they communicate. As far as I can recall, we've never had to shift timelines on work unless delays have come from our clients themselves.

Are there any areas they could improve?

Anytime we've had a point of discussion arise, the Oyova team has been willing to hop on a call and collaborate on a solution. If there are ever areas we believe need improvement, it's something we work out together. That's what true partnership looks like. 

BACKGROUND

Introduce your business and what you do there.

I'm the procurement manager of a company that supplies spare parts for airplanes and helicopters.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oyova?

We wanted better visibility of what our company does and to be found when a company needs our services.

SOLUTION

What was the scope of their involvement?

Oyova partnered with us to design, develop, and launch a modern, professional company website aligned with our brand and business goals. Their scope of work included website strategy and planning, full website development, and implementation of responsive, mobile-friendly layouts. Key deliverables included a redesigned website structure, custom page designs, content layout support, performance optimization, and a user-friendly content management system that allows our team to make updates easily. Oyova also provided project management, clear communication throughout the process, and post-launch support to ensure a smooth rollout.

What is the team composition?

We worked with 2–5 teammates from Oyova.

How did you come to work with Oyova?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We spent around $10,000–$50,000 with them.

What is the status of this engagement?

We worked together from October 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Oyova delivered a polished, functional website that improved our online presence and accurately represents our company’s capabilities and professionalism. Our website traffic increased, and everyone liked the website.

How did Oyova perform from a project management standpoint?

They always made sure to keep us posted on everything they were getting done. They delivered on time. We communicated via email and messaging apps. We also had online meetings.

What did you find most impressive about them?

What impressed us most about working with Oyova was their professionalism, responsiveness, and attention to detail throughout the entire project. They communicated clearly, stayed on schedule, and were extremely proactive in addressing feedback and questions. Their ability to translate our ideas into a clean, functional website made the process smooth and efficient from start to finish.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

 I am the Compliance Manager of a financial services company 

Describe what your company does in a single sentence.

We're a company that develops and manages private student loan programs for financial institutions, credit unions, and other organizations. It provides a data-driven platform to create personalized loan products and offers services like loan origination, portfolio management, and risk management to help partners offer student loans to their customers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Ensure all public facing portal sites are compliant with ADA rules and regulations, documenting issues and providing guidance on resolution.

SOLUTION

How did you find Oyova?

Online Search

Why did you select Oyova over others?

• High ratings
• Pricing fit our budget

How many teammates from Oyova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

●     Conduct a comprehensive ADA audit focused on WCAG 2.1 AA standards.

●     Prioritize manual verification for key accessibility issues, especially:

○     Color contrast (predominant issue)

○     Keyboard navigation

○     Manual screen reader testing

○     Image alt-text and ARIA roles

○     Semantic HTML structure

●     Apply global CSS changes for contrast updates while preserving brand integrity as much as possible.

●     Set up a development environment for testing and QA to ensure edits meet compliance standards without disrupting design fidelity.

●     Exclude functionality behind login/paywalls or within the application (this proposal addresses public website pages only).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

100% ADA compliance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were done timely and everyone was always very responsive.

What was your primary form of communication with Oyova?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Fantastic communication and ability to tailor the request to our needs

Are there any areas for improvement or something Oyova could have done differently?

none. 

BACKGROUND

Please describe your company and position.

I am the Director of Training and Education of Hampton Golf

Describe what your company does in a single sentence.

Hampton Golf is a leading hospitality management company specializing in private club operations, leadership development, and team engagement across premier golf properties nationwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Maintain and provide technical support for our existing employee training and communication platform.
• Develop a new, more advanced version of the platform with added features to streamline team operations and daily accountability.
• Create a new online learning program to support leadership development across our organization.

SOLUTION

How did you find Oyova?

Referral

Why did you select Oyova over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Oyova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oyova partnered with us to support and expand our digital training and operations ecosystem. Their team provided ongoing maintenance and technical support for our existing platform while simultaneously developing a new, more scalable version with improved design, functionality, and user experience.

Key deliverables included:

• Full redesign and rebuild of our employee training and communication platform
• Development of new operational tools to streamline shift management, team accountability, and performance tracking
• Creation of a new online leadership development site to deliver interactive learning experiences
• Continuous technical support, updates, and collaboration on future feature rollouts

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The partnership resulted in significant improvements in both functionality and engagement across our platforms. The new system reduced administrative setup time by more than 50% and enabled faster content updates and team onboarding. Early pilot data also showed a 40% increase in user participation and completion rates for digital training programs.

Additionally, the “Accomplish” checklist feature streamlined daily operations by giving department heads clearer visibility into task completion and team accountability, leading to measurable improvements in consistency and communication across multiple club locations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Oyova has been a really positive and collaborative experience. Their team communicates clearly, stays organized, and always makes sure we’re aligned on priorities and timelines. Even when project scopes evolve or new ideas come up midstream, they’re flexible and find practical ways to keep things moving without losing momentum.

What I appreciate most is how responsive and solution-oriented they are. They think through what will work best for our users and suggest improvements along the way. It feels like a true partnership rather than a typical vendor relationship.

What was your primary form of communication with Oyova?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Oyova is their ability to balance technical expertise with genuine collaboration. They don’t just build what’s asked, they take the time to understand the bigger picture and make thoughtful recommendations that improve the end result.

Their team is approachable, flexible, and deeply invested in helping us succeed. It feels like they’re part of our internal team, not just an outside agency, which makes a huge difference when managing complex projects over time.

Are there any areas for improvement or something Oyova could have done differently?

Overall, Oyova has been a great partner. The only area for improvement would be around maintaining tighter alignment across multiple active projects...especially as new features and timelines overlap. That said, they’re always open to feedback and quick to adjust processes when needed, which has made collaboration easy and productive.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of marketing and training at Longeviti Neuro Solutions, a medical device manufacturer. I used to be an ICU nurse. Now, we make cranial implants that can be scanned with ultrasound post-operatively. I oversee the website project and train our sales representatives as they come on board.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Oyova?

We wanted to refresh our website with updated branding and more videos. We also needed to update our plug-ins. We had a total rebrand in 2021 with a different company, and certain plug-ins weren’t working, so we were looking for a new partner.

SOLUTION

What was the scope of their involvement?

Oyova has been in charge of our website refresh project. The team has handled the backend work and redesigned certain pages, including a patient page with videos and articles, a healthcare provider page, and a testimonials page. They've also added new content and pictures.

It's worth noting that, initially, we wanted to add more videos because a lot of our content consists of implant ultrasounds. Oyova has done so by utilizing videos on the homepage, the surgeon page, and the patient page. We didn’t want the site to have a login wall; we wanted users to immediately see everything.

Throughout the engagement, Oyova has sent us the designs using Figma. We have made comments and changed photos. Once we approve the final designs for the Figma pages, the team has developed them on WordPress for us. They have also provided maintenance services.

What is the team composition?

We mainly work with two project managers and 2–3 designers.

How did you come to work with Oyova?

It was word of mouth. Our COO knew the owner and put me in touch with him.  We worked with them on a small project last year where we needed the plug-ins updated on the website, and they were great to work with. So, we decided to work with Oyova again for this project.

How much have you invested with them?

We have spent $10,000–$15,000.

What is the status of this engagement?

We have worked together since around March 2024, and the project is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have just finished the project. Overall, Oyova has improved the functionality and graphics of the website, and we're happy with how the website came out. We feel like using videos can truly make people understand what we do. We’re going to keep them on board for a couple of months because we have a couple more updates we want to make. 

How did Oyova perform from a project management standpoint?

They have been wonderful about meeting deadlines and staying on budget. In fact, Oyova is good at keeping us on track and letting us know what they need back to stay on schedule. We typically communicate through email and Zoom. Overall, they are super responsive.

What did you find most impressive about them?

Their ability to hear what we want and bring our vision to life is impressive. Oyova has designed above and beyond what we wanted and has taken it to another level. It has been a good experience.

Are there any areas they could improve?

No, we like the project management team, and there's nothing they can improve on. We’d definitely use them again.

Do you have any advice for potential customers?

Communicate to Oyova what you need and want. If you want to make many changes at the end, they will implement them in a timely manner. This is how you get the project you're looking for.

BACKGROUND

Please describe your company and position.

I am the President and CEO of Christian Leadership Alliance

Describe what your company does in a single sentence.

The Christian Leadership Alliance equips and unites Christian nonprofit leaders with a call to transform the world for Christ.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Integrate and interpret research completed on identity, brand, and user experience into one NEW digital expression.
• Create the new CLA Brand and digital expression of it.
• Bring three separate sites into one home for more accurate user research and performance analytics.

SOLUTION

How did you find Oyova?

LinkedIn

Why did you select Oyova over others?

• High ratings
• Company values aligned
• client references

How many teammates from Oyova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oyova has given Christian Leadership Alliance (CLA) an incredible new digital expression and brand. Oyova led the way for CLA to complete the most comprehensive rebranding project in its 50-year history. 

The Oyova team brought home what had been a 3-year discovery journey. It started with a group from Dallas that conducted qualitative and quantitative research to develop a new brand arc. Then they took the first run and created the new logo and the updated brand guidelines. We hired a second firm to focus on user experience, and they submitted a preliminary recommendation for the site map that would create the best experience for our members and non-members. At that point, we were seeking an agency that was integration savvy, could build on existing work, and create a genuinely new brand for the organization. We needed a maestro-level agency to complete the journey.

After seven agency interviews, we were convinced Oyova was up to the challenge. The experience was exceptional and highly collaborative. I was impressed with how they masterfully interpreted the foundational findings and integrated them in a way that brought new life to the brand and enhanced the entire online experience of CLA. Additionally, they combined three separate sites into one, enabling us to continue tracking user experience and more accurately understand performance analytics. We now look forward to working with Oyova to keep our brand fresh and advance other digital initiatives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The recreation of the new brand and its digital expression.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project managment was extraordinary. Beth Rener kept us moving, and the team would collaborate with me to find the most effective solutions. 

What was your primary form of communication with Oyova?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to listen to the needs and collaborate to create the best outcomes.

Are there any areas for improvement or something Oyova could have done differently?

I don't have anything to share at this time.

BACKGROUND

Please describe your company and position.

I am the Music Director, Conductor, and Pianist of Valerie Maze

Describe what your company does in a single sentence.

I am a Music Director, Conductor, Pianist and Educator.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Complete my first website from the ground up.

SOLUTION

How did you find Oyova?

Referral

Why did you select Oyova over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Oyova designed my entire Website from the ground up. After we agreed on the proposal, they met with me to discuss the layout and design of the website, and helped me narrow down what I was trying to achieve with the it. Throughout the process, they helped me set a timeline of items needed from me for the website, and asked for clarification if they needed more information. They are also hosting my website, so walked me through that process as well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• They delivered a beautiful website that fit my needs. I was looking to rebrand myself as well, so they were consicious of that in the design of the website.
• They delivered the website in a timely manner.
• They communicated with me in a professional manner, and Beth, my amazing Account Manager, kept me up to date on the status of the project.
• They are handling the logistics as to the launch on Thursday.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did deliver things on time. And, if there was a delay on something, Beth was great about communicating to me what they still might need from me, and if something was going to need to take a bit longer than expected. They were great about waiting for me to get them materials, and I never felt pressured that I was taking too long to do that. AND, while waiting for me at times, they still kept me on a timeline to help get the project completed on time! 
Along the way, I added a couple ideas that we didn't talk about initially, and they were great about implementing them and helping me understand how things worked logistically. They delivered a beautiful website to me in a timely manner.

Because this was all so new to me, and I'm a solo business owner, Beth and her team had to guide me at times about some of the more technical things. They were great about explaining terminology that was new to me, so that I understood what they were doing every step of the way!

What was your primary form of communication with Oyova?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I loved their personal approach. This started with my first meeting with the owner, Jon. He actually met with me twice to help me understand what I would be getting in my Website design, to make sure I was fully compfortable before signing on. He was very consicious of my budget and guided me as to what the process would look like. 

Beth, my Account Manager, was fantastic. She guided me every step of the way, keeping me informed about the status of the project. I appreciated her personal touches and demeanor, which was so friendly, yet professional and super knowledgeable.

Oyova excels in the project they deliver (my website is fantastic), but they also excel on how they work with people. I cna tell this is a high priority for this company!

Are there any areas for improvement or something Oyova could have done differently?

I can't think of anything at this point.

BACKGROUND

Please describe your company and position.

I am the Chief Operating Officer of CLYNK

Describe what your company does in a single sentence.

Established in 2005 and launched with major Northeast food retailer Hannaford Supermarkets (Ahold Delhaize), CLYNK’s “Bag Drop” technology makes it easy for people, brands, and retailers to do the right thing through simplifying and streamlining the redemption requirements from bottle bills.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• To create a new website to support the launch of CLYNK's Bag Drop in the state of Connecticut

SOLUTION

How did you find Oyova?

Direct outreach from Oyova

Why did you select Oyova over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Oyova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oyova delivered the following to support CLYNK's new business launch in the state of Connecticut which included the development and delivery of a new website. Specifically the following was provided by Oyova: 
● Project Kickoff (Setup/Onboarding)
● Site Setup and Configuration
● Staging and Git Setup
● Plugin Updates
● Site Errors Troubleshooting & Resolution
● Header Customizations
● Home Page Build for Long Scroll
● How it Works Section
● FAQs (abbreviated on one page or home page section)
● About Us Section or Page
● Testimonials Rotator
● Contact Page
● Locations Section (blocks)
● Google Translate (option vs. Spanish Versions)
● Website Go Live

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included designing and staging the site in a timely fashion - and Oyova delivered. We had very little feedback as they truly understoond what we were trying to accomplish and crafted a site that required very few changes. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were on a tight timeframe and Oyova moved swiftly to accomodate our needs and met or exceeded every deadline.

What was your primary form of communication with Oyova?

Virtual Meeting

What did you find most impressive or unique about this company?

The team at Oyova was great. Their ideas were strong and the desire to exceed our expectations qas palpable. I'd do buisness with them again in a heartbeat. 

Are there any areas for improvement or something Oyova could have done differently?

There is nothing constructive I can provide in terms of what Oyova could have done differently. It was a great experience working with them. 

BACKGROUND

Please describe your company and position.

 I am the Executive Director of an education company 

Describe what your company does in a single sentence.

The Bilingual Village is a physical and virtual network of schools and community partners that enables language learners to practice speaking their new language. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Oyova to accomplish?

• Develop a website
• Develop an app
• Develop a branded appearance for our materials shared with the public

SOLUTION

How did you find Oyova?

Online Search

Why did you select Oyova over others?

• Great culture fit
• Meeting with the team

How many teammates from Oyova were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Oyova upgraded a simple website to a professional website and created an app to complement the website. Oyova provided the following for the website: 
● Project Kickoff (Setup/Onboarding) 
● Project Setup 
● Theme and Staging Site Setup 
● Website Buildout ○ Header and Footer Setup ○ Home Page ○ About Page ○ Contact Page ○ Donations Page ○ School Connections Landing Page ○ Parents Connections Landing Page ○ Adult Education Landing Page ○ Community Partners Landing Page* ○ Resource Center** ○ Resource Center Content Imports ○ Ongoing & Planned Initiatives ○ Events ○ Custom Map*** ○ Elite Program Password Protected Page 
● Website Go Live 
● Website Security and Feature Updates (15 hours) 
*Community Partners combines considerations for the following: 
● Businesses 
● Agencies 
● Organizations 
**Filterable Section expecting the following taxonomies: 
● Schools 
● Parents 
● Adult Education 
● Businesses 
● Agencies 
● Organizations 
● Bilingual Leaders 
***Requires Mapbox Account Client Responsibilities T
he Client is responsible for providing Oyova with application design and/or wireframes, all information or content and any assets, licenses, content, and photos or access necessary to complete the project, being available to answer any questions via email or Zoom meeting to provide clarification as needed throughout the project.

Oyova provided the following for the app: 
● Project Kickoff (Setup/Onboarding) 
● Project Setup 
● Dev Setup 
● CMS Setup 
● Application Development ○ App Navigation ○ App Slapsh Screen + Login ○ User Registration ○ Google Analytics Setup for Pageviews ○ Locations Data Model ○ Application Map View* ○ List View with Zip Code Search ○ Locations Details View ○ Location Filtering for Map and List Views ○ Coupon Listed on Location Detail Page + $ Icon on Map Detail ○ Challenges Data Model ○ Registering Challenge Data to Users ○ In App Popup for Partners to Input Codes ○ Resources Section 
■ Resources Content Type + Taxonomy 
■ Resources Section Filtering UI 
■ Single Entity Views with simple content, button links to videos, web pages or PDF Documents, and possible support for embedded Audio/Video 
■ Basic Sentence Frame Considerations ○ Passport View 
■ Passport Data 2x, 5x 
■ Passport Data Connection to CMS 
■ Add Superscript to Logos/Badges ○ Contact View ○ Account View ○ Donation Page 
■ Content + Button to Open PayPal in Browser ○ Events 
■ Content Type in CMS 
■ List Page 
■ Single Page Template 
■ Treatment On Business Pages ○ About BV/Connect Page 
● Email Deliverability Setup + Branding for CMS Email Notifications 
● App Store Submittal - Android 
● App Store Submittal - Apple 
● Buffer for Handoff, Meetings, and Collaboration 
● CMS User Export Feature for Email Marketing (New Locations or Events) 
● Design Consulting 
● Miscellaneous Design 
● Application Updates/Upgrades

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website completed

App nearly completed

Marketing graphics templates completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Beth Rener was our project manager, and her responsiveness and professionalism was stellar. The team delivered items on time and addressed our questions and needs in a prompt manner.

What was your primary form of communication with Oyova?

Virtual Meeting

What did you find most impressive or unique about this company?

Our interactions with Beth Rener were productive and pleasant. She kept track of all the details and explained everything in terms our non-technical team could understand. The Oyova tech team was able to realize our deliverables and requests along the way. We are very happy with the results!

Are there any areas for improvement or something Oyova could have done differently?

We had a complicated contract because of unexpected additional funding that became available to our organization, so we were able to add features to the website and app that weren't in the original contract. At times the Oyova tech personnel seemed to forget about the expanded contract, and we had to remind them that we had paid for the additional work we were requesting (not a problem, but awkward at times). It all worked out, but I would suggest that whenever any new tech members join an Oyova project, Oyova can bring them up to speed on the possibly changing scope of work.