Oyova Software, LLC is a leading application development and marketing company responsible for transforming clients’ businesses and operations. Our hands-on, consultative approach helps clients integrate marketing and technology to create efficiencies and growth for companies across North America from offices in Jacksonville and St. Petersburg, FL.
Our core focus in development includes ShopifyPlus, complex WordPress Development, especially with multisite deployments and C# .Net Development platforms that automate business processes and workflow that gives hours back to staff members.
Want to expand your market footprint? Our marketing services branch can help you reach new customers and engage with them to drive new business to your top line. We specialize in SEO, PPC and social media marketing in multiple industries.
Ever thought something could be or should be automated? Talk to us; even if the project is as small as connecting two systems, we do that. Our mission is to make your business run as efficiently as it can.
So if you’re looking for a collective of experts that can align your business with the right technology and marketing goals, simplify your processes, increase revenues, show you a report on every conceivable metric, build your brand identity, and manage your digital assets as if we shared the same office, call off the search.
Work with us — because more business for your business is our business.™
Oyova offers competitive pricing and good value for cost, with projects ranging from $500 to $300,000. Clients appreciate their responsiveness and quality, noting effective communication and timely delivery. Many have ongoing relationships, indicating satisfaction and trust in their services.
Oyova is commended for delivering high-quality work that meets or exceeds client expectations. Their ability to align with client goals and provide innovative solutions is a recurring theme in reviews, indicating strong client satisfaction.
Areas for Improvement in Proposal Detail
While generally satisfied, some clients expressed a desire for more detailed proposals from Oyova. This feedback suggests an opportunity for Oyova to enhance clarity and detail in their initial project documentation.
Positive Client Relationships
Oyova builds strong relationships with clients, characterized by trust and mutual respect. Their client-centric approach and willingness to adapt to client needs enhance the overall partnership experience.
Effective Website Development
Oyova's expertise in website development is frequently mentioned. They have successfully delivered numerous projects involving website redesigns, new builds, and enhancements, contributing to improved user experiences and increased client engagement.
Effective Problem Resolution
Oyova's ability to quickly resolve issues and implement solutions is frequently highlighted. Their proactive approach to troubleshooting ensures that projects remain on track and client concerns are addressed promptly.
Strong Project Management
Multiple clients praised Oyova for their efficient project management, maintaining frequent communication and meeting deadlines. They are proactive, providing timely updates and ensuring smooth project execution, which adds significant value to their partnerships.
Website Development for Advertising & Marketing Agency
Web Development
Less than $10,000
Oct. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Our client is very happy and we will work with them again."
Dec 4, 2020
CEO, 19ad4
Drew Thompson
IT Services
New York City, New York
1-10 Employees
Online Review
Verified
Oyova collaborated with an advertising and marketing agency to create a functional WordPress website prototype for one of their clients. The team handles the design, wireframes, and UI/UX of the site.
Oyova provides exceptional job with the deliverables. The communication is mainly through the Slack channel and they were always available for a chat and to answer the client's questions and revisions.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I run an advertising and marketing agency in New York City. Currently, I am the Founder and CEO
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oyova, and what were your goals?
My client needed a website to be built and that is outside of the services that we immediately provide. So I reached out to Jon at Oyova To help execute this project. Our main goal was to create a WordPress site using a template to maintain cost efficiency but still keep the look of a fully custom Website
SOLUTION
How did you select Oyova and what were the deciding factors?
The most important part when choosing an agency partner for me was their reputation in my Network Combined with their work experience. Oyova excelled on both of those requirements
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The scope of our project included creating a complete WordPress site. Including choosing the template that would most mirror what my client was looking for, designing each aspect of the website, wire framing and figuring out the UX and UI.
The key deliverables in this project word to deliver a functional prototype to my client about 30 days into the project and then work with myself and my client to iron out any revisions as needed
How many people from the vendor's team worked with you, and what were their positions?
I worked with 4 people at Oyova: Ryan CTO, Beth Account M., Jon CRO, Ian Developer, and TonyDigital Strategist
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The team did an exceptional job on this project. Our client is very happy and we will work with them again
Describe their project management style, including communication tools and timelines.
Communication was done through a slack channel and they were all very available to chat with me and answer any questions as well as go through any needed revisions
What did you find most impressive or unique about this company?
What are the ideas that we have to launch my clients website was to hide an Easter egg inside on one of the pages. Ryan and Beth added a strategic element to help my clients invisibility on their most revenue-generating product lines
Are there any areas for improvement or something they could have done differently?
Nothing at all
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Came out perfectly"
Schedule
5.0
On time / deadlines
"Easy"
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Real Estate Property Search for UX Design Shop
Web Development
Less than $10,000
Oct. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Oyova integrates seamlessly with our team... They are professional and trusted partners."
Nov 13, 2020
Project Manager, UX Design Shop
Jordan Veverica
IT Services
Columbia, South Carolina
1-10 Employees
Online Review
Verified
Oyova provides ongoing website development collaboration with a UX design shop. The team handles the creation of a property search tool function for the client's customer in the real estate industry.
Oyova managed to develop and launch the new feature successfully. They were able to deliver the product on time and under budget. The team is responsive and flexible in terms of communication style. They also conducted screen sharing meetings when needed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the project manager at a user experience design shop based in Columbia, SC.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oyova, and what were your goals?
We were implementing a new property search tool to the website of one of our clients in the real estate industry. Our goal was to help our client become an industry leader in the promotion of a new property category.
SOLUTION
How did you select Oyova and what were the deciding factors?
Oyova was referred to our team by a trusted network partner.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
After initial discovery and familiarization of existing code structures and frameworks (Sitefinity, .NET, Foundation), we worked collaboratively with Oyova to deploy a new property search platform with custom filters and dynamic data pulled from externally-hosted databases. This required regression testing and updates across several pre-existing page timeplates.
How many people from the vendor's team worked with you, and what were their positions?
A project manager handled the business aspects (capacity planning, scheduling, invoicing, etc.) while a .NET developer conducted development.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We launched today, so specific metrics are not yet available; however, we launched a great product on time and under budget, which is an excellent deliverable for any client team.
Describe their project management style, including communication tools and timelines.
The Oyova team is very responsive (we always received day-of responses) and flexible in terms of communication style. We conducted screenshare meetings if/as needed, but typically communicated status via email.
What did you find most impressive or unique about this company?
Oyova integrates seamlessly with our team. Great products and services are the ones that are reliable and non-disruptive - Oyova simply does exactly what is needed, without requiring significant time and/or hand-holding. They are professional and trusted partners.
Are there any areas for improvement or something they could have done differently?
Oyova provided the exact level and quality of support that our team needed.
RATINGS
5.0
"Excellent"
Quality
5.0
Service & Deliverables
"Excellent"
Schedule
5.0
On time / deadlines
"Simple"
Cost
5.0
Value / within estimates
"Competitive"
Willing to Refer
5.0
NPS
"Likely
Web Design, Branding & SMM for Custom Pool Company
BrandingSocial Media Marketing
Confidential
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their input and creativity most impress us."
Nov 4, 2020
Administrator, Olympus Pools
Alexis Staten
Construction
Tampa, Florida
11-50 Employees
Phone Interview
Verified
Oyova provides branding and marketing services. They redesigned the site and updated brand collateral, including print materials and vehicle wraps. They create ads and manage social media marketing campaigns.
Oyova implemented branding and marketing initiatives that secured awards and spurred business growth. Their dedication and attentive customer service lead to a productive partnership. The team is attentive, providing answers to inquiries quickly. They tailor solutions to achieve the client’s goals.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an administrator for a company that builds custom pools.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Oyova?
We wanted to streamline our approach to marketing, which several people in our organization managed.
SOLUTION
What was the scope of their involvement?
We originally brought Oyova on board to redesign our website. Their team then essentially changed our brand to better fit us. Our image was dated, and Oyova helped to modernize it.
Their team now handles our marketing across the board. They created print materials and designed our vehicle wraps. They also redesigned elements in our showrooms.
Their team helps with our social media profiles, so Facebook, Instagram, Twitter, and LinkedIn. They’re involved in any of our campaigns and promotions. We provide them with images and then they create the posts.
What is the team composition?
We regularly work with four people from Oyova. However, we’ve had 5–6 people involved in total.
How did you come to work with Oyova?
A person from our organization referred us to them. We interviewed a few different marketing companies but Oyova understood our goals for our image. Our company’s owner connected with Jon (President & Chief Revenue Officer) and Brandon (Senior Account Manager). They were able to come up with concepts and visuals that fit us.
What is the status of this engagement?
We started working with them around January 2020, and we’re still working with them.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We recently implemented a log to track sales but also use different tracking systems for our leads. Oyova provided us with opportunities through which we received awards. We grew because of the resources that their team provided for us.
Everyone on the Oyova team works hard for us. They have other clients, but when they’re working with us, it feels like we’re their only one. Their team’s extremely productive.
How did Oyova perform from a project management standpoint?
We use Slack with them, and they’re basically available on demand. If we have a question, we slack them, and then they quickly answer us. Our team gives them feedback, and they’re flexible. If something doesn’t work for us, they’re quick to make changes. Their team's also extremely assertive.
What did you find most impressive about them?
Their input and creativity most impress us. They molded ideas to our industry to help us stand out. Their team sees our vision and comes up with new, creative ideas to get our name out there. They’re always looking for opportunities, which is special.
Are there any areas they could improve?
No, we’re happy.
Do you have any advice for potential customers?
Give them the opportunity to understand your brand as best as possible to provide you with the best experience and results. If you’re open and honest, they’ll provide good results.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Redesign & Redevelopment for Lighthouse Nonprofit
Web DesignWeb Development
Less than $10,000
Apr. - Sep. 2020
4.5
Quality
4.5
Schedule
3.0
Cost
5.0
Willing to Refer
5.0
“They were all just really nice people, and they were very engaged.”
Nov 2, 2020
Museum Director, Nonprofit
Anonymous
Nonprofit
Melbourne, Florida
11-50 Employees
Phone Interview
Verified
Oyova revamped and modernized a nonprofit’s website. They updated various pages and content to better align with the customer base. They also added new features, such as members- and volunteers-only webpages.
Oyova satisfied the requirements by delivering an informative, interactive, and well-received site. The team was kind and engaging, with the technical lead proving to be particularly knowledgeable. The project took longer than expected, but Oyova provided additional features at no extra cost.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the museum director of a nonprofit responsible for preserving and interpreting a local lighthouse.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Oyova?
We had an outdated, non-flexible website that was very difficult to maintain. We needed something that could be much more dynamic, easily maintained, modern-looking, and interactive with the public.
SOLUTION
What was the scope of their involvement?
Oyova modified our content and changed some web pages according to what we wanted to do so that the website aligns more closely with our customer base.
They provided several features that we’d never had before, including calendaring and some members-only and volunteers-only webpages, where we can communicate directly with specific people.
What is the team composition?
We had one developer who did almost all of the work. He had a supervisor who helped the developer along where he needed it, answered questions, and served as our interface. There was also a project manager who moved things along.
How did you come to work with Oyova?
We did a search in the local area for website companies. We found one that looked like it might be okay. However, someone on our board of directors was in the middle of doing an update on his business’s website with Oyova, so he introduced us.
How much have you invested with them?
The organization spent $3,800.
What is the status of this engagement?
The project kickoff was April 2020, and the website went live on September 11, 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Overall, the website has a great look and feel. The site has allowed us to be much more engaged with our members and volunteers. Everybody loves it; it’s been very well-received. The site has enabled public visitors to understand more about the lighthouse and to ultimately get them to come out and visit.
How did Oyova perform from a project management standpoint?
We communicated via email and phone calls. We did Zoom meetings periodically.
What did you find most impressive about them?
They were all just really nice people, and they were very engaged. The project manager was a very good people-person and on top of things. The technical lead was very knowledgeable; he knew everything. The developer was a junior person who struggled from time to time, but we got through it.
Are there any areas they could improve?
It was supposed to be a five-week project that ended up being five months. It wasn’t great from that perspective, but I was okay with it because they gave us extra features and didn’t charge additional fees. The tradeoff was good, especially as a nonprofit. They gave us a very good deal. They said that they would’ve normally charged $10,000 for the website, but they stuck to $3,800. I thought that was very good of them.
Any advice for potential customers?
Stay on top of their progress and make sure that they have everything they need from you. I think we did that, but they do a lot of different things simultaneously, so you just need to be proactive in making sure they’re making progress.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
3.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Medical Equipment Company
Custom Software DevelopmentWeb Development
$10,000 to $49,999
Feb. - June 2020
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"They’re great, honest people. It’s probably the reason they’re so successful."
Sep 3, 2020
Sr. Marketing Manager, neurolens
Chris Mekdara
Healthcare
Costa Mesa, California
11-50 Employees
Phone Interview
Verified
Oyova redesigned and redeveloped a website, integrating a CRM and upgrading the user journey. They worked with various technologies to enhance the site’s simplicity.
Website users are pleased with the intuitive navigation of the site. Internally, the site grants stakeholders expanded insights into lead generation. Transparent and trustworthy, Oyova handled a changing scope well, delivering on time and exceeding expectations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the senior manager of marketing. We’re an eyecare company that sells two products: a device that measures misalignment within eyes and a lens that corrects alignment.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Oyova?
We needed to rebrand, rebuild, and simplify our current website. Our CRM also had to be integrated with our website to capture leads.
SOLUTION
What was the scope of their involvement?
We spent about two months sizing the project and negotiating a proposal. Then, we moved into different phases including articulating the look and feel (based on our vision). They totally delivered on our design perspective thanks to the inspirational sites we shared with them. It didn’t work out, since our product isn’t as sexy as the examples we used but we returned to the drawing board to work on wireframes and design and UI.
This different path had us doing weekly calls with them to refine the UI. It also included meetings where they walked us through how to manage the site and the deliverables. They were open to making revisions as well.
In terms of platforms, they used WordPress, Hubspot, Google Analytics, and more. They also worked with various one-off plugins.
What is the team composition?
Beth (Account Manager) and Ryan (Senior Implementation Engineer) are great.
How did you come to work with Oyova?
We were connected with them through the marketing agency we work with, who works with them closely. Our CMO has worked with Oyova in the past as well at other companies.
How much have you invested with them?
We spent between $25,000-$30,000.
What is the status of this engagement?
We worked together from February until June 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They delivered on everything proposed, completely meeting our expectations. We’d love to work with them on other projects moving forward. They’re our go-to when it comes to anything web-based. Our last site was very clunky and since we migrated to Ovoya’s site we’ve received nothing but great feedback. People comment on the simple and intuitive navigations and user journey. On top of that, it’s much clearer to us how exactly we’re generating leads. We also went through a rebranding and everything fell into place with that as well.
How did Oyova perform from a project management standpoint?
Even post-project, everyone is on it. We’ve had them work on two smaller sites as well and they’re always responsive, replying immediately. In one-to-one meetings, they’re as honest as possible.
They always came to the table with their deliverables. Scope always changes no matter how much you had it in writing and Oyova was great at accommodating us. They handled expectations very well and were clear about moving in and out of the proposal’s scope.
What did you find most impressive about them?
They’re great, honest people. It’s probably the reason they’re so successful. I’m very confident in their work and ability to exceed expectations.
Their transparency and ability to react/respond immediately sets them apart. They’re also empathetic; you have to lead off with that, especially in this day and age. They were a good fit vision-wise, as well as experts in our HubSpot CRM. They didn’t have to bring in anyone outside.
Are there any areas they could improve?
Everyone wants everything cheaper but I wouldn’t even change their price. I wouldn’t do anything better if I could revisit it either. Everything from their end was great.
Do you have any advice for potential customers?
I recommend them with flying colors! Outside of that, be clear about your expectations. That doesn’t fall on Oyova’s plate. Think about what you want really well before you put it on the table for them to execute. At some points, we leaned on their expertise and suggestions. They can guide you if you ask but know what you want initially. It’s the same for any project with any vendor.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev, SEO & Digital Marketing for Business Supply Company
Other Digital MarketingWeb Development
$50,000 to $199,999
Dec. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I don’t know if our company would’ve survived in the state of 2020, had it not been for Oyova.”
Aug 17, 2020
National Sales Manager, DTG
Gary Barker
Business services
Tampa, Florida
11-50 Employees
Phone Interview
Verified
Oyova provides digital marketing and strategy services for an Epson solutions provider. Their work includes web development, SEO, email marketing, and Google Ads.
Oyova’s work has been met with unanimous acclaim. The team’s work has directly contributed to increases in traffic, conversion, and revenue. Customers an efficient and transparent vendor that takes the time to educate their clients on best practices and business process streamlining measures.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the national sales manager for an Epson solutions provider.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Oyova?
We were interested in improving our brand awareness and position in the marketplace. We felt a couple of areas that were lacking were our website, SEO, email marketing efforts, and Google AdWords. We had a very fragmented approach that wasn’t generating positive results.
SOLUTION
What was the scope of their involvement?
First, they rebuilt our Magento website from scratch. Then, they made sure it was designed and optimized for SEO and Google Ads. Next, they updated our Sharpspring CRM tool. After, they set up Google Analytics we could go over together.
What is the team composition?
Initially, we started the relationship with Jon (President & Chief Revenue Officer, Oyova). Then we transitioned to working with Brandon (Senior Account Manager), and Angela (Director of Marketing Services). There are also 10-12 members of their team that we’ll engage with from time to time.
How did you come to work with Oyova?
We did a lot of research since we’ve been disappointed by vendors in the past. We had a 12-month, three-phase process, and we narrowed our pool down to 12 companies. We had phone interviews with all 12 and eliminated six. Then, we did sampling and web conference calls to really understand what they offer. From there, we narrowed it down to our top 3 picks, and Oyova was one of those. We drove down, demanded references, went and visited each one at their corporate facility, and wanted to meet their staff. Finally, we landed on Oyova.
How much have you invested with them?
We spend about $100,000 per year.
What is the status of this engagement?
We started working together in December 2018, and our work is ongoing with continuing development on our marketing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our website traffic has dramatically increased, and as a result, our conversion rates and gross revenue have increased, too. We’re actually up in sales during the pandemic, and we 100% believe Oyova is the reason we’re up in a really struggling economy. Everything gets consistently better with them, which we love. They truly deliver what they promise.
How did Oyova perform from a project management standpoint?
They’re incredible. I have a dashboard can see every communication between their employees, so I know everything they’re doing at all times. Most of the time, they’re waiting on us for the content they need to execute. It’s rare that we’ll be waiting on them.
What did you find most impressive about them?
They deliver more than what they say. The team's process is highly sophisticated, which elevates our company. They’re not just giving us results; they’ve made us better as a company. The work is complicated but the delivery mechanism is always simple.
Are there any areas they could improve?
Maybe an annual or semi-annual call with all of their behind-the-scene personnel would be helpful. I’m constantly talking to Angela and Brandon, but it would strategize the team that we don’t normally speak with and strategize about how to sustain our success going forward.
Do you have any advice for potential customers?
You don’t know what you don’t know. I know that’s said a lot, but there’s so much that we didn’t know. Our focus is on the goods and services we provide to the customer. The tools that we use to carry that message change.
My advice is to be clear about what you want, but be open-minded to listen to what you need. That’s where Oyova helped us. I don’t know if our company would’ve survived in the state of 2020, had it not been for Oyova. The work that they did for us last year saved our company this year. If you don’t give a call to Oyova, you’re crazy. Let them help you win.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I would give them a 6 if I could.
Dev of Online Portal for Luxury Travel Company
Web Development
$50,000 to $199,999
July 2019 - May 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed by their broad technical skills."
Oyova was responsible for designing and developing an online portal for a luxury travel company. The team endeavored to integrate their build with the client's existing database and payment platforms.
While the project is still underway, the team's early delivery significantly increased the client's efficiency in creating data entries. Oyova excelled at aligning objectives and managing expectations. They demonstrated technical versatility and were very prompt in responding to inquiries.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Travelive is a luxury travel agency, specializing in Mediterranean Destinations. I am in charge of Technology-related projects across the company. (systems, integrations, etc)
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oyova?
We hired Oyova to design and develop an online portal integrated with our travel database software and online payment platform.
What were your goals for this project?
The end user (client-agents) had to be able to search and book services, make online payments, get necessary documents for their bookings and browse content.
SOLUTION
How did you select this vendor?
They were recommended/introduced to us by another agency.
Describe the project and the services they provided in detail.
design-development-testing-launch
What was the team composition?
3-4 people from Oyova, 3 people from Travelive. I was the point of contact for Travelive.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We are still building our content and pricing policy for the portal so it has not been launched yet. It has been internally launched though to our Accounting dep and has significantly cut down time previously needed to data entry transactions in multiple systems.
How was project management arranged and how effective was it?
Weekly group calls and much intermediate communication to align objectives and ensure timely delivery.
What did you find most impressive about this company?
We were impressed by their broad technical skills and short response times
Are there any areas for improvement?
none that i can think of
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Dev for Landscaping Company
Web Development
Less than $10,000
June - Jan. 2014
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They gave us the confidence to trust that they were going to build out a site that made us look good.”
Jul 20, 2020
Sales & Services Coordinator, Landscaping Company
Anonymous
Other Industry
Jacksonville, Florida
1-10 Employees
Phone Interview
Verified
Oyova worked with a Florida landscaping company to determine the requirements for their website before building out the designs, UI/UX, and backend architecture from scratch.
The project has allowed the client to stop paying an intermediary service for incoming leads, saving them a significant amount of money in the long run. The team from Oyova was helpful throughout the process, answering all questions to make sure the final product aligned with company goals.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
We are a local landscaping business servicing Jacksonville, Florida and the surrounding area. My position with the business is coordinating all of the sales, projects, and services, as well as billing and payroll for the company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Oyova?
Our main goal with the project was to stand out from our competition. In Florida, there is a huge need for landscaping services in both residential and commercial, and we were looking for a partner that could help us design and develop a website that gave us a more professional face.
SOLUTION
What was the scope of their involvement?
We started out with a few meetings where we explained to them what we were looking for and they gathered some images and ideas and then pretty much took the reins from there. Their team put together the full design wireframes, offered great suggestions in terms of features we could include, and then built out the entire site from scratch.
What was the team composition?
All of our communication flowed through two people, including a project manager and frontend designer. Since we’re not a technical team, they communicated the requirements to the backend developers themselves from there.
How did you come to work with Oyova?
They are local to Jacksonville, and people we know have used and recommended their services so it was a pretty easy decision for us to make.
How much have you invested with them?
The total cost was probably in the $1,000–$3,000 range.
What is the status of this engagement?
The whole project was turned around incredibly quickly, lasting probably for the month of June 2014.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The biggest way that the project helped us was by eliminating existing costs that we had as a company. Prior to building the site, we had to rely on a paid leads service that could help carry us through particularly colder months and things like that.
Once we had the website put together, the majority of people who were contacting us were actually just finding us online and going through our contact form, so we were able to stop paying for incoming leads. That saves us time and it makes the entire process easier for our customers, so it’s really a win-win.
How did Oyova perform from a project management standpoint?
The whole process was incredibly easy for us to manage over email with them. The person who took the lead on it made sure that we had all of our questions and requests taken care of and that we were able to review their work easily without having an extensive back and forth about any changes we wanted to make. They were really helpful throughout the process.
What did you find most impressive about them?
What I really liked is that we didn’t have to give them all the answers or show them exactly what we wanted the final site to look like from the beginning. They gave us the confidence to trust that they were going to build out a site that made us look good, was user friendly, and performed well for us, even without us putting a lot of effort into figuring out the technical side of things.
Are there any areas they could improve?
There’s nothing in particular that stands out as something they could have done better in my opinion.
Do you have any advice for potential customers?
No matter how big or small your project is, use the tools that they have available. It’s going to make everyone’s job a lot easier, communication will stay open, and you won’t run into any problems that you can’t solve together.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"The whole process was incredibly easy."
Schedule
5.0
On time / deadlines
"We thought it would take much longer than it did."
Cost
5.0
Value / within estimates
"The project saved us money down the road."
Willing to Refer
5.0
NPS
Front- & Backend Development for Florist's Business
E-Commerce Development
Less than $10,000
Apr. - May 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The project management was exceptional."
Jul 14, 2020
Owner, The Little Flower Bunch
Anonymous
Consumer Products
Jacksonville, Florida
1-10 Employees
Online Review
Verified
Oyova set up an automated ordering and inventory system for a florist's business. In addition to reconfiguring the backend, they also revamped the client's website so that it would make minor daily adjustments.
Oyova delivered a modern website that's seamlessly integrated with the client's social media. It flaunts a sophisticated ordering system that's had a tremendous impact on business efficiency. They managed the project exceptionally well and met all deadlines. They understood the client's needs to a T.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the owner of a florist who designs daily signature arrangements, as well as special event and wedding florals.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oyova?
We were tracking our orders manually and then would have to cut off sales for a certain date after we reached our capacity. This meant monitoring our emails 24/7 and then going into the backend of the website to turn off the ordering capability by hand. We also had to manually change the day of the week on the website home page daily.
What were your goals for this project?
We hired Oyova to develop an e-commerce site with an ordering and inventory system. We also needed them to create a dynamic home page so that the day of the week updated automatically and an overall updated look to our website.
SOLUTION
How did you select this vendor?
Oyova was recommended to us from a friend and we were familiar with some of their work. We knew they had the expertise to analyse our needs and ultimately come up with a solution that worked for our business.
Describe the project and the services they provided in detail.
They designed, developed and executed a backend business ordering and inventory system. They used our current order form as a template to create a custom ordering system that allowed us to manage available dates, number of arrangements for sale each day, the price per item and delivery charges.
The system tracks our inventory automatically, closes out the day when there is no more inventory available and notifies the purchaser how much inventory is left in stock when they were placing an order. They also integrated our website with Instagram and updated the overall look.
What was the team composition?
We had a project lead, two primary developers and a project manager that we worked with directly. The project manager communicated with us regarding open tasks, provided updates and followed up when items were completed.
Our project lead was available to answer questions, offer solutions and walk us through how to mange the backend system. The two other developers worked on the specific tasks and communicated as needed.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
As a florist, a fresh modern website that integrates with our social media has had a huge impact. Its the first impression someone has of our business and our style. Our new ordering system has had a tremendous impact on business efficiency.
We no longer have the stress of checking emails constantly which has given us more time throughout the day to focus on our business and ultimately allow us to open up more sales.
How was project management arranged and how effective was it?
The project management was exceptional. They hit every deadline, completed the project ahead of their timeline and delivered above expectations.
What did you find most impressive about this company?
What we found most impressive was their ability to identify our business needs and create a custom solution that addressed those needs and simplified our business processes. Also, being able to communicate with the project manager and directly with the developer was an added value. This allowed us to streamline the process and ultimately save time.
Are there any areas for improvement?
We were very satisfied with our experience and the end result.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"We were extremely satisfied with the quality and end result of our project."
Schedule
5.0
On time / deadlines
"Scheduling was simple and flexible with my needs."
Cost
5.0
Value / within estimates
"There was tremendous value for our budget."
Willing to Refer
5.0
NPS
"We would absolutely recommend Oyova to a friend or colleague.
Website Programming for Business Directory
Web Development
$10,000 to $49,999
Jan. 2019 - Ongoing
4.0
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.0
"They were good."
Jul 14, 2020
Owner, Website
Sandra Marsh-Koffman
Advertising & marketing
Manchester Center, Vermont
1-10 Employees
Online Review
Verified
Oyova provided programming and website development.
Oyova provided effective work, but the project was halted due to the COVID-19 pandemic. Their project management was effective.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Privately owned website providing information and promoting Vermont businesses and events.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oyova?
Our site is Cold Fusion and we were having problems finding programmers to address issues. We hired them to fix some problems we couldn't handle in house and to help us out with some problems. Unfortunately we ran into some serious issues with health problems with our own staff and family members last year. OYOVA did a quick pivot and ended up handling some of our weekly updates while we spent about 2 months dealing with hospitals and funerals.
What were your goals for this project?
We needed to have some old code updates and to develop a relationship with a company that did CF programming for us.
SOLUTION
How did you select this vendor?
They came highly recommended by a company that we worked with about 10 years ago who no longer did CF programming. The company we worked with prior to Oyova also changed their business model and no longer offered CF programming.
Describe the project and the services they provided in detail.
The project changed. At first it was a few quick fixes. We started to work with them on a longer term project to update the site to make it more mobile friendly and do some SEO work. Health problems with our core staff members kind of hurt the process. No fault of theirs. They have been very receptive to problems that arise and if we haven't needed anything done, thy proactively touch base.
What was the team composition?
Beth Rener is our go to person at Oyova. We email or call her and she checks in with her team to determine who needs to do a particular job.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We had to stop the long term problems on our end. We are a small business and staff health problems lead to us having to stop almost every project. Unfortunately COVID will most likely delay any future large projects for at least 6 months to a year.
How was project management arranged and how effective was it?
They were good. Weer were bad. We had a lot of projects and the person on our team in charge had a hard time prioritizing and focusing. I'm sure it must t have been frustrating for them.
What did you find most impressive about this company?
Very professional and responsive to our calls/emails. Even if they could not immediately work on something, they responded to let us know they got our requests and when they would be able to follow up.
Are there any areas for improvement?
Not on their part.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.5
On time / deadlines
"Very responsive."
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
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