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Top eCommerce Consultants in Shanghai

Ratings Updated: December 16, 2025
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1 Leaders 2 Contenders

3 Companies

Country: China
City: Shanghai
Business Consulting Focus: eCommerce Consulting

List of the Top Shanghai eCommerce Consulting Firms

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Shanghai, China

    Services provided

    10% Business Consulting
    60% Customer Service Outsourcing
    20% Sales Outsourcing +1
    10% Call Center Services

    Focus Areas

    15% eCommerce Consulting
    29% Strategy Development Consulting
    28% Change Management Consulting +1
    28% Operational Change Consulting

    TDCX is a corporate consultation firm specializing in business solutions and B2B consulting, particularly for e-commerce support. Their reviews are overwhelmingly positive, with noted improvements in customer satisfaction by 8% year-over-year. Clients highlight TDCX's professionalism, adaptability, and proactive support. They consistently deliver exceptional customer experiences, aligning with clients' values and contributing to business success.

    See all 12 projects
    1 of 1 Business Consulting reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Business Consulting PROJECT HIGHLIGHT

    Customer Service for Tech Company

    4.0 — TDCX offered a diverse range of customer service solutions for a tech company in the Asia-Pacific region.  Read more
    Read 1 Review

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
    Read All Reviews

    Shanghai, China

    Room 1008, No. 386, Guoan Road, Huangpu District, Shanghai
    Shanghai, China 200439

    More than 5k

    +86 21 6109 1322

    See All Locations (18)
    View Profile Visit Website
  • China Digital Marketing Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Shanghai, China

    Services provided

    10% Business Consulting
    10% E-Commerce Development
    10% Market Research +7
    10% Mobile App Development
    10% Product Marketing
    10% Public Relations
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Translation
    10% Web Development

    Focus Areas

    50% eCommerce Consulting
    50% Legal Consulting

    China Digital Marketing Agency is a PR firm. Located in Istanbul, Türkiye and Shanghai, China, their small team specializes in Public Relations and Market Research. The agency was launched in 2018.

    Read more

    Shanghai, China

    Fengxian District, Fengpu Ave, 111
    Shanghai, China 201100

    6 - 9

    +86 (137) 6408 4473

    See All Locations (2)
    View Profile
  • Share E-Commerce Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Shanghai, China

    Services provided

    25% Business Consulting
    25% Branding
    25% Ecommerce Marketing +1
    25% Media Planning & Buying

    Focus Areas

    100% eCommerce Consulting

    Share E-Commerce is a branding agency. Their midsize team is headquartered in Shanghai, China. Their team focuses on Branding and Media Planning & Buying.

    Read more

    Shanghai, China

    No. 285, West Jianguo Road
    Shanghai, China 200031

    2 - 5

    See All Locations (1)
    View Profile

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1 TDCX

List of the Top 1 Shanghai eCommerce Consulting Firms

  1. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    Shanghai, China

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Business Consulting
    15% eCommerce Consulting
    90% Other
    View Profile Visit Website
  2. China Digital Marketing Agency Logotype

    China Digital Marketing Agency

    Undisclosed
    Undisclosed
    10 - 49
    Shanghai, China

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Business Consulting
    50% eCommerce Consulting
    90% Other
    View Profile Visit Website
  3. Share E-Commerce Logotype

    Share E-Commerce

    Undisclosed
    Undisclosed
    50 - 249
    Shanghai, China

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Business Consulting
    100% eCommerce Consulting
    75% Other
    View Profile Visit Website

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