Top Customer Support Services in Minneapolis
1 Leaders 15 Contenders
16 Companies
List of the Top Minneapolis Customer Support Companies
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Minneapolis, MNServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
26 of 26 reviews are 5 stars15 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Reviewers praised their professionalism, timely responses, and ability to represent brands effectively. For instance, a CEO noted immediate improvements in lead inquiries and website engagement due to enhanced content quality. Another client highlighted a significant reduction in missed calls and improved customer satisfaction. Overall, clients expressed high satisfaction with the service, citing strong communication and organizational skills, with minimal suggestions for improvement.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Minneapolis, MNServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.
Reviews mention Dedicated
Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.
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11 of 12 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Minneapolis, MNServices provided
50% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a Customer Service BPO company specializing in Outsourced Customer Support and Call Center Solutions. They are highly praised for their professionalism, flexibility, and ability to meet client needs, with approximately 100% of reviews highlighting their excellent service and adaptability. Clients appreciate their seamless integration and effective project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised Helpware CX for their effective marketing strategies and impressive project management speed. One client highlighted their success in attracting six new customers and noted that communication was efficient through email and messaging apps. Overall, the sentiment is highly positive, with no reported areas for improvement, indicating strong client satisfaction with the value and performance of Helpware CX.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Helpware for their exceptional value for money, noting competitive pricing and high-quality service. One CEO highlighted their 'good value for the cost' and noted significant cost savings and quality improvements. Another client emphasized the affordability and flexibility of their services, stating, 'the value we get for our money is off the charts.' Overall, the sentiment regarding cost-effectiveness and service quality is overwhelmingly positive.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 Minneapolis-based review is 5 stars$1,000,000 – $9,999,999 avg. project cost for Customer Service Outsourcing services in MinneapolisRead Similar ReviewsCustomer Service Outsourcing project highlight
Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read moreWas this helpful?
UndisclosedUndisclosed1,000 - 9,999Serves Minneapolis, MNServices provided
35% Customer Service Outsourcing35% Data Annotation Services30% Generative AISee all 37 projectsMindy Support is a Customer Service BPO specializing in multilingual customer support and call center solutions. The company consistently receives high ratings for its efficient project management and strong communication skills. Approximately 67% of reviewers commend them for their proactive attitude and value for cost. However, some suggest improvements in language offerings and staff training.
1 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Technology Retailer
4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read moreWas this helpful?
Industry Experience
Mindy Support has garnered positive feedback across various industries, particularly in Beauty, Automotive, eCommerce, and Financial Services. Clients commend their multilingual customer support, operational efficiency, and flexibility, resulting in enhanced customer experience metrics and increased productivity. The overall sentiment is favorable, highlighting their expertise in handling diverse customer needs and their capability to adapt to sector-specific challenges, making them a suitable partner for companies seeking reliable support in these industries.
Read All ReviewsSelect Industry to see insights
Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Advertising & marketing Beauty Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and overall value for money. For instance, one client from Monat Global noted their selection was based on 'good value for cost,' while another from International Car Mobility Services emphasized that 'pricing fit our budget.' Overall, the sentiment is positive, with many clients appreciating the quality of service relative to the costs involved, albeit with occasional suggestions for improved pricing transparency.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Services provided
50% Customer Service Outsourcing50% Call Center ServicesSee all 2 projectsThe Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.
Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.-
Answering Services & Customer Inquiry Support for Products Firm
4.0 Aug 11, 2017Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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Industry Experience
The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.Was this helpful?
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Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesEdge Nova is a call center. The agency is located in Minneapolis, Minnesota. Their services include Call Center Services and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+Undisclosed250 - 999Serves Minneapolis, MNServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.
26 of 26 reviews are 5 stars15 new reviews for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Reviewers praised their professionalism, timely responses, and ability to represent brands effectively. For instance, a CEO noted immediate improvements in lead inquiries and website engagement due to enhanced content quality. Another client highlighted a significant reduction in missed calls and improved customer satisfaction. Overall, clients expressed high satisfaction with the service, citing strong communication and organizational skills, with minimal suggestions for improvement.Was this helpful?
25 of 25 Customer Service Outsourcing reviews are 5 stars16 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 25 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read moreWas this helpful?
Industry Experience
The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
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$1,000+< $25 / hr2 - 9Minneapolis, MN
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing15% Recruitment Process Outsourcing +3 services10% IT Strategy Consulting5% IT Managed Services5% IT Staff AugmentationSogdiana Tech Solutions is a Customer Service Outsourcing company established in 2026. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Minneapolis, MN
8826 Zenith Road
Minneapolis, MN 554312 - 5
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$5,000+< $25 / hr50 - 249Minnetonka, MN
Services provided
15% Customer Service Outsourcing25% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +4 services13% HR Consulting12% Recruiting10% Call Center Services10% Sales OutsourcingE Virtual Services is a Finance & Accounting Outsourcing (FAO) company founded in 2009. The firm focuses on Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +2 services20% Corporate Training & Coaching20% Sales OutsourcingOutsource Consultants is a phone answering service established in 2013. The team focuses on Call Center Services and Back Office Outsourcing and is based in Minneapolis, Minnesota.
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$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Services provided
35% Customer Service Outsourcing65% Call Center ServicesCustomer Elation, a midsize phone answering service, is located in Bloomington, Minnesota and Sioux Falls, South Dakota. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Services provided
50% Customer Service Outsourcing50% Call Center ServicesIn Hopkins, Minnesota, PerformTel is an answering service and Customer Service Outsourcing company. Founded in 2009, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Saint Paul, MN
Services provided
20% Customer Service Outsourcing20% Application Testing20% Blockchain +2 services20% CRM Consulting and SI20% Sales OutsourcingCRM Services, a CRM consulting and SI company, was established in 2024. The midsize team focuses on CRM consulting and SI and Blockchain.
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$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Services provided
33% Customer Service Outsourcing34% Call Center Services33% IT Managed ServicesPhone answering service CCS is located in Eden Prairie, Minnesota and. They focus on Call Center Services and IT managed services and were launched in 1972.
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$1,000+$25 - $49 / hr250 - 999Rockford, MN
Services provided
30% Customer Service Outsourcing60% Call Center Services10% Back Office OutsourcingLaunched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesSafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Minneapolis, MN
Services provided
25% Customer Service Outsourcing35% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services10% Call Center Services10% Language InterpretationEastbridge Global Solutions LLC is a Back Office Outsourcing company. Their team is in Minneapolis, Minnesota and specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Minneapolis, MN
Services provided
20% Customer Service Outsourcing20% Business Consulting20% Email Marketing +2 services20% Marketing Strategy20% Sales OutsourcingMarketing Strategy company B2B Data Guy is headquartered in Minneapolis, Minnesota. They offer Marketing Strategy and Email Marketing and were established in 2014.
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UndisclosedUndisclosed10 - 49St. Louis Park, MN
Services provided
10% Customer Service Outsourcing20% Application Testing20% BI & Big Data Consulting & SI +3 services20% Custom Software Development20% IT Staff Augmentation10% Corporate Training & CoachingThe Sartell Group is a small big data analytics company launched in 2005. Their services include BI & big data consulting & SI and IT staff augmentation.
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$1,000+$25 - $49 / hr50 - 249Lake Elmo, MN
Services provided
25% Customer Service Outsourcing75% Call Center ServicesGreetings, Neighbor! is an answering service company. They are based in Lake Elmo, Minnesota and have midsize team. Their team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Minneapolis, MN
Services provided
15% Customer Service Outsourcing85% Call Center ServicesSouth Suburban Answering, a phone answering service, was founded in 1972. They provides Call Center Services and Customer Service Outsourcing.
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List of the Top 1 Minneapolis Customer Support Companies
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$1,000+< $25 / hr1,000 - 9,999Burnsville, MN
Ability to deliver
19.9/40.014.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
Undisclosed$25 - $49 / hr50 - 249Minneapolis, MN
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+< $25 / hr2 - 9Minneapolis, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
40% Customer Service Outsourcing60% Other -
$5,000+< $25 / hr50 - 249Minnetonka, MN
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Customer Service Outsourcing65% Other -
$1,000+$25 - $49 / hr50 - 249Hopkins, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Customer Service Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Saint Paul, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
33% Customer Service Outsourcing67% Other -
$1,000+$25 - $49 / hr250 - 999Rockford, MN
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
UndisclosedUndisclosed10 - 49Bloomington, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Customer Service Outsourcing70% Other -
$1,000+$25 - $49 / hr10 - 49Minneapolis, MN
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed2 - 9Minneapolis, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Customer Service Outsourcing80% Other -
UndisclosedUndisclosed10 - 49St. Louis Park, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Customer Service Outsourcing90% Other -
$1,000+$25 - $49 / hr50 - 249Lake Elmo, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Customer Service Outsourcing75% Other -
UndisclosedUndisclosed10 - 49Minneapolis, MN
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Customer Service Outsourcing85% Other
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