Top Help Desk Services in Quebec
21 Companies
List of the Top Quebec Outsourced Help Desk Services
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Genatec
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$5,000+$150 - $199 / hr50 - 249Montréal, CanadaServices provided
70% IT Managed Services10% IT Strategy Consulting5% CRM Consulting and SI +35% Cybersecurity5% ERP Consulting and SI5% IT Staff AugmentationFocus Areas
15% Help desk20% Managed Software Application & Solutions15% Cloud Server Migration +810% Disaster Recovery10% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting Services5% Network5% Security5% Website MaintenanceSee all 13 projectsGenatec is a Managed IT Services provider offering comprehensive IT Management and IT Support Services. The company is consistently praised for its efficiency, responsiveness, and seamless integration into clients' operations, with 100% of reviewers highlighting their quick issue resolution and adaptability. All feedback is overwhelmingly positive, with a recurring emphasis on Genatec's dedication to exceeding expectations and delivering projects on time and within budget.
1 of 1 Help desk reviews is 5 stars1 new review for Help desk in past 6 monthsUnknown avg. project costHelp desk Experience
Genatec receives overwhelmingly positive feedback for its Help Desk services, with 100% of clients satisfied with their efficiency and quick issue resolution. Notable strengths include seamless transitions and effective project management, as highlighted by clients who appreciate the lack of downtime and adherence to timelines. Clients also commend Genatec's dedicated support, consistently exceeding expectations. Overall, the sentiment reflects a strong alignment with client values and a commitment to delivering impactful IT solutions.
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Industry Experience
Genatec has demonstrated robust IT support across diverse industries, including Sports, Food & Beverage, Real Estate, Legal, and Financial Services. Clients consistently praise their expertise in IT infrastructure management, data migration, and cybersecurity. Sentiment is overwhelmingly positive, highlighting Genatec's responsiveness, problem-solving capabilities, and seamless project execution. Their strong cultural alignment with clients further enhances collaboration, making them a suitable choice for organizations seeking reliable IT solutions across these sectors.
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Real estate Food & Beverage Environmental Services Logistics & Supply Chain Legal Engineering Financial services SportsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Genatec's exceptional value for money, noting that their pricing fits within budgets while delivering high-quality service. One client emphasized the 'good value for cost,' while another remarked on their 'excellent service on a timely manner.' Overall sentiment leans positively, with multiple reviews indicating satisfaction with project outcomes being achieved on time and within budget, reinforcing Genatec's reputation for delivering strong returns on investment.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Arabic
- French
- Italian
This provider is available in 2 time zones:
- Eastern European Time (EET)
- Eastern Standard Time (EST)
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$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Services provided
20% IT Managed Services15% Application Management & Support15% Call Center Services +415% Custom Software Development15% Customer Service Outsourcing10% Enterprise App Modernization10% Finance & Accounting Outsourcing (FAO)Focus Areas
40% Help desk35% Cloud Server Migration25% Managed Software Application & SolutionsSee all 9 projectsFlairsTech is a versatile IT and customer service solutions provider, offering services such as DevOps, customer support, and graphic design. The company is commended for its flexibility, strong cultural fit, and effective communication, with 100% of reviews highlighting their professionalism and adaptability. Clients particularly appreciate their ability to improve operational efficiency and project delivery.
Reviews mention Open to feedback
The overall sentiment regarding FlairsTech's openness to feedback is highly positive. Clients have noted that the team is 'very open to recommendations and change of direction when needed,' indicating a strong willingness to adapt to client needs. Additionally, clients appreciate that FlairsTech is 'always happy to address any concerns as they arise,' further reflecting their commitment to responsive customer support and collaboration.-
Technical Support for Software Design Studio
5.0 Mar 20, 2023Support is delivered in a timely, accurate fashion. The team is very open to recommendations and change of direction when needed. The team at FlairsTech is always happy to address any concerns as they arise.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note FlairsTech's competitive pricing and strong value for money, with comments highlighting that their pricing fits budgets and offers good value. One client mentioned, "Pricing fit our budget and good value for cost," while another stated, "Their pricing model was unique and fit well with how we needed to budget for customer support." Overall, the sentiment is positive, with clients appreciating the cost-effectiveness without compromising quality.Was this helpful?
More responsive than most other service providers
Get in TouchFlairsTech is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Italian
- German
- Dutch
- French
- Polish
- Portuguese
- Swedish
This provider is available in 22 time zones:
- Colombia Time (COT)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Arabia Standard Time (AST)
- Alaska Standard Time (AKST)
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$1,000+$150 - $199 / hr50 - 249Montréal, Canada
Services provided
35% IT Managed Services30% Call Center Services20% Cybersecurity +115% Cloud Consulting & SIFocus Areas
16% Help desk17% Disaster Recovery17% Managed Hosting Services +317% Managed Software Application & Solutions17% Other IT managed services16% Governance & Compliance AssessmentsIT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.
Read moreSee All Locations (5)Montréal, Canada
204 Rue Notre-Dame Ouest
Montréal, Canada H2Y 1T32 - 5
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$10,000+$100 - $149 / hr50 - 249Montréal, Canada
Services provided
45% IT Managed Services30% Cloud Consulting & SI10% IT Strategy Consulting +35% Cybersecurity5% IT Staff Augmentation5% Other IT Consulting and SIFocus Areas
10% Help desk20% Other IT managed services15% Disaster Recovery +815% Managed Hosting Services10% Hardware5% Cloud Server Migration5% IT Budgeting5% Network5% Security5% Telecom5% Vendor Procurement & SelectionSee all 2 projectsAltanora (formerly Malicis) is a Managed IT Services provider specializing in IT Management and Support Services, notably with Citrix expertise. Their clients commend their technical expertise and ability to enhance IT infrastructures, with positive feedback in approximately 80% of reviews. However, some note potential improvements in project management transparency. Overall, they are recognized for their proactive problem-solving and comprehensive support.
Reviews mention Unique expertise
Clients have expressed high satisfaction with Altanora's unique expertise, particularly in Citrix solutions. One CTO highlighted their unmatched ability to tailor the Citrix environment to specific needs, stating, "I don’t think I would be able to find another team with as much experience and ability." Overall, feedback indicates that their specialized knowledge significantly enhances project outcomes, despite some suggestions for improving project management practices.-
Citrix Migration & Infrastructural Maintenance for Law Firm
4.5 Jul 20, 2020The level of expertise that they possess with regard to Citrix is by far the best part of the collaboration. I don’t think we would be able to find another team with as much experience and ability to manipulate the environment to our needs as they do.
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0 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Citrix Migration & Infrastructural Maintenance for Law Firm
4.5 — Altanora (formerly Malicis) provides Citrix management and upgrades as well as general IT support to a large Canadian law firm, helping them to salvage the initial environment and add features over Read moreWas this helpful?
Industry Experience
Altanora has demonstrated expertise primarily in the Legal and Construction industries. Clients have praised their exceptional knowledge of Citrix technologies, highlighting their significant impact on IT infrastructure improvements and proactive support. The overall sentiment is positive, with feedback emphasizing responsiveness and a commitment to client needs. However, project management transparency could be enhanced. Potential clients in legal and construction sectors may find Altanora’s services particularly beneficial for IT infrastructure projects.
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Legal ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Altanora's (Malicis) cost and value for money is generally positive. One client noted an investment of approximately $740,000 USD, highlighting their expertise in Citrix as a key value driver, despite occasional project delays. Another client praised the company's ability to improve IT support after a previous provider's failure, emphasizing that Malicis consistently delivers as promised. Overall, clients recommend maintaining close communication to maximize the partnership's effectiveness.Was this helpful?
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$5,000+$150 - $199 / hr50 - 249Montreal, Canada
Services provided
25% IT Managed Services35% IT Strategy Consulting25% Cloud Consulting & SI +115% CybersecurityFocus Areas
15% Help desk20% Disaster Recovery20% Hardware +320% Security15% Network10% Managed Hosting ServicesSee all 6 projectsFencecore is an IT consulting firm specializing in cybersecurity, network infrastructure, and disaster recovery solutions. Reviews highlight their exceptional customer service, quick response times, and pragmatic approach. A significant 100% of reviewers praise their communication skills and trustworthiness, reflecting a consistently positive experience across various industries. Fencecore is commended for their ability to deliver tailored solutions efficiently and effectively.
Reviews mention Unique expertise
Clients consistently commend FenceCore IT Solutions for their unique expertise in IT infrastructure and disaster recovery. One client highlighted their pragmatic problem-solving approach and fair rates, stating, 'They can point you in the right direction and help you save money.' Another noted their 'in-depth expertise' during the project, which was crucial for their backup needs. Overall, the sentiment is overwhelmingly positive, reflecting satisfaction with the company's technical capabilities and responsiveness.-
Server Setup for Supermarket Equipment
4.5 Nov 30, 2018Listen to what they say. They have the technical expertise, so they can point you in the right direction and help you save money.
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Backup Configuration for Automotive Plant
5.0 Nov 15, 2018Once the project began, the team demonstrated in-depth expertise about each process.
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Industry Experience
Fencecore IT has demonstrated expertise across various industries, including Consumer Products, Retail, and Automotive. Clients commend their quick identification of issues and effective cybersecurity solutions in Consumer Products, while in Retail, they are praised for their pragmatic approach and ongoing support. In the Automotive sector, Fencecore has been recognized for their adept network overhauls and disaster recovery systems. Overall, sentiment is overwhelmingly positive, highlighting the provider's responsiveness, transparency, and commitment to client needs.
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Consumer Products Retail AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Fencecore IT for their fair pricing and excellent value for money. One client noted, "their rates are very fair," while another emphasized their transparency, stating, "I don't have to worry about pricing, because they're very upfront." Despite significant investments, such as $200,000 in total for one client, feedback indicates that the quality of service and results justify the costs, making them a reliable partner for IT needs.Was this helpful?
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$10,000+$100 - $149 / hr10 - 49Laval, Canada
Services provided
80% IT Managed Services10% Cybersecurity5% Cloud Consulting & SI +23% IT Strategy Consulting2% Other IT Consulting and SIFocus Areas
50% Help desk15% Hardware15% Network +45% Disaster Recovery5% Managed Hosting Services5% Security5% TelecomMofco is an IT managed services company. They specialize in IT managed services and Cybersecurity and were established in 2015. The company is based in Laval, Canada.
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Undisclosed$100 - $149 / hr2 - 9Montreal, Canada
Services provided
55% IT Managed Services35% Cybersecurity10% IT Strategy ConsultingFocus Areas
45% Help desk25% Disaster Recovery15% Hardware +210% Security5% Managed Hosting ServicesSyslogic, an IT managed services company, offers IT managed services and Cybersecurity. The company is in Montreal, Canada.
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$5,000+$100 - $149 / hr50 - 249Montréal, Canada
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% IT Strategy ConsultingFocus Areas
15% Help desk40% Managed Hosting Services20% Hardware +215% Disaster Recovery10% SecurityHypertec Group, an IT managed services company, was founded in 1985. The midsize team specializes in IT managed services and cloud consulting & SI.
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$10,000+$25 - $49 / hr10 - 49Montréal, Canada
Services provided
25% IT Managed Services25% Recruiting20% Accounting +220% IT Strategy Consulting10% Digital StrategyFocus Areas
30% Help desk20% Cloud Server Migration20% Vendor Procurement & Selection +215% Network15% Website MaintenanceIN-NOVA, an IT managed services company, is headquartered in Montréal, Canada. They provide IT managed services and Recruiting and were founded in 2019.
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$1,000+$100 - $149 / hr10 - 49Brossard, Canada
Services provided
40% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +55% CRM Consulting and SI5% ECM Consulting and SI5% ERP Consulting and SI5% IT Strategy Consulting5% Unified Communications Consulting & SIFocus Areas
10% Help desk30% Security20% Disaster Recovery +410% Hardware10% Managed Hosting Services10% Network10% Other IT managed servicesLB3 Technologies is an IT managed services company. Based in Brossard, Canada, the team specializes in IT managed services and Cybersecurity.
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UndisclosedUndisclosed10 - 49Westmount, Canada
Services provided
20% IT Managed Services20% Cybersecurity20% Digital Strategy +220% Mobile App Development20% Search Engine OptimizationFocus Areas
34% Help desk33% Security33% Website MaintenanceEstablished in 2023, Geek Care Global is a Digital Strategy company. Headquartered in Westmount, Canada, the team offers Digital Strategy and Search Engine Optimization.
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$5,000+$150 - $199 / hr10 - 49Montréal, Canada
Services provided
20% IT Managed Services20% Application Management & Support20% BI & Big Data Consulting & SI +220% Custom Software Development20% Unified Communications Consulting & SIFocus Areas
20% Help desk40% Network20% Managed Hosting Services +120% Managed Software Application & SolutionsSOFTEL Communications, a software development company, was established in 1993. They provides Custom Software Development and BI & big data consulting & SI.
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$1,000+$100 - $149 / hr2 - 9Châteauguay, Canada
Services provided
40% IT Managed Services40% Cybersecurity10% Cloud Consulting & SI +25% IT Strategy Consulting5% Other IT Consulting and SIFocus Areas
10% Help desk10% Disaster Recovery10% Governance & Compliance Assessments +1010% IT Budgeting10% Managed Hosting Services10% Network10% Security5% Hardware5% Managed Software Application & Solutions5% Other IT managed services5% Software Evaluation5% Telecom5% Vendor Procurement & SelectionCYNNIX Inc. Is a small Châteauguay, Canada-based Cybersecurity company. The team specializes in Cybersecurity and IT managed services.
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UndisclosedUndisclosed10 - 49Montréal, Canada
Services provided
100% IT Managed ServicesFocus Areas
35% Help desk35% Network30% SecurityCyberSquad IT is an IT managed services company. Their small team is headquartered in Montréal, Canada. Their services include IT managed services.
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UndisclosedUndisclosed10 - 49Montréal, Canada
Services provided
25% IT Managed Services25% Custom Software Development25% Cybersecurity +125% IT Strategy ConsultingFocus Areas
10% Help desk25% Other IT managed services20% Security +610% Managed Hosting Services10% Network10% Software Evaluation5% Disaster Recovery5% Governance & Compliance Assessments5% HardwareAiki Informatique is a small IT strategy consulting company. Established in 1990, the team specializes in IT strategy consulting and Cybersecurity.
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$5,000+$100 - $149 / hr50 - 249Montréal, Canada
Services provided
50% IT Managed Services20% Cloud Consulting & SI15% IT Strategy Consulting +115% Unified Communications Consulting & SIFocus Areas
15% Help desk25% Managed Hosting Services15% Disaster Recovery +315% Hardware15% Other IT managed services15% TelecomEstablished in 1983, Solutions Informatiques Inso is an IT managed services company. The firm provides IT managed services and cloud consulting & SI, and is midsize.
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$10,000+$50 - $99 / hr10 - 49Laval, Canada
Services provided
20% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +220% IT Staff Augmentation20% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Disaster Recovery +710% Governance & Compliance Assessments10% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Security10% TelecomIn Laval, Canada, CGTECHS TECHNOLOGIES is a small IT strategy consulting company. The team provides IT strategy consulting and cloud consulting & SI.
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$5,000+$100 - $149 / hr2 - 9Montréal, Canada
Services provided
100% IT Managed ServicesFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +220% Other IT managed services20% TelecomCompumatik is an IT managed services company. The Montréal, Canada-based firm was founded in 2005. Their services include IT managed services.
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$10,000+$25 - $49 / hr2 - 9Montréal, Canada
Services provided
30% IT Managed Services35% IT Staff Augmentation10% Application Testing +310% Custom Software Development10% Web Design5% Web DevelopmentFocus Areas
10% Help desk50% Vendor Procurement & Selection15% Managed Software Application & Solutions +315% Other IT managed services5% Managed Hosting Services5% SecurityACTIVE PROFILE is a small IT managed services company headquartered in Casablanca, Morocco and Montréal, Canada. The team focuses on IT managed services and IT staff augmentation.
Read moreSee All Locations (2)Montréal, Canada
1739 Bd Edouard-Laurin, Saint-Laurent, QC
Montréal, Canada H4L 5E91
00212661336252
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$5,000+$100 - $149 / hr10 - 49Laval, Canada
Services provided
50% IT Managed Services20% Cloud Consulting & SI20% Cybersecurity +110% IT Strategy ConsultingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Hosting Services +315% Network15% Security10% HardwareCommerx is a Mississauga, Canada-based IT managed services company. They offer IT managed services and cloud consulting & SI and were founded in 1984.
Read moreSee All Locations (2)Laval, Canada
3118 Francis-Hughes
Laval, Canada H7L 5A72 - 5
+1.905.542.9405
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UndisclosedUndisclosed1,000 - 9,999Montréal, Canada
Services provided
15% IT Managed Services15% Call Center Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
10% Help desk30% Managed Software Application & Solutions10% Hardware +710% Other IT managed services10% Telecom10% Website Maintenance5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% SecuritySee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Montréal, Canada
560 rue Jacques-Bizard suite 105-A, Montreal, Quebec, Canada H9C 2H2
Montréal, Canada H9C 2H210 - 15
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List of the Top 3 Quebec Outsourced Help Desk Services
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$5,000+$150 - $199 / hr50 - 249Montréal, Canada
Ability to deliver
32.9/40.017.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services15% Help desk30% Other -
$10,000+$100 - $149 / hr50 - 249Montréal, Canada
Ability to deliver
20.5/40.014.6/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
45% IT Managed Services10% Help desk55% Other -
$5,000+$150 - $199 / hr50 - 249Montreal, Canada
Ability to deliver
21.3/40.015.6/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
25% IT Managed Services15% Help desk75% Other -
$10,000+$100 - $149 / hr10 - 49Laval, Canada
Ability to deliver
6.6/40.00/20 Reviews0/10 Clients & Experience6.5/10 Market PresenceService focus
80% IT Managed Services50% Help desk20% Other -
Undisclosed$100 - $149 / hr2 - 9Montreal, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
55% IT Managed Services45% Help desk45% Other -
$5,000+$100 - $149 / hr50 - 249Montréal, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
60% IT Managed Services15% Help desk40% Other -
$10,000+$25 - $49 / hr10 - 49Montréal, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% IT Managed Services30% Help desk75% Other -
$1,000+$100 - $149 / hr10 - 49Brossard, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
UndisclosedUndisclosed10 - 49Westmount, Canada
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% IT Managed Services34% Help desk80% Other -
$5,000+$150 - $199 / hr10 - 49Montréal, Canada
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% IT Managed Services20% Help desk80% Other -
$1,000+$100 - $149 / hr2 - 9Châteauguay, Canada
Ability to deliver
4.8/40.00/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
40% IT Managed Services10% Help desk60% Other -
UndisclosedUndisclosed10 - 49Montréal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services35% Help desk -
UndisclosedUndisclosed10 - 49Montréal, Canada
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
25% IT Managed Services10% Help desk75% Other -
$5,000+$100 - $149 / hr50 - 249Montréal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$10,000+$50 - $99 / hr10 - 49Laval, Canada
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% IT Managed Services10% Help desk80% Other -
$5,000+$100 - $149 / hr2 - 9Montréal, Canada
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% IT Managed Services20% Help desk -
$10,000+$25 - $49 / hr2 - 9Montréal, Canada
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
30% IT Managed Services10% Help desk70% Other -
$5,000+$100 - $149 / hr10 - 49Laval, Canada
Ability to deliver
5.9/40.00/20 Reviews0.6/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other
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