- 4 of 4 IT Managed Services reviews are 5 stars
- 3 new reviews for IT Managed Services in past 6 months
- Less than $10,000 avg. project cost
IT Managed Services PROJECT HIGHLIGHT
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PCX IT is a Managed IT Services provider specializing in Information Technology Services, including VoIP setup, cybersecurity, and outsourced IT support. They consistently receive positive feedback for their timely response, exceptional customer service, and comprehensive IT solutions, with 100% of reviewers highlighting their professionalism and responsiveness. Clients specifically appreciate their tailored approach and value for cost.
IT Managed Services PROJECT HIGHLIGHT
5.0 — PCX IT provided IT services for a financial services company. The team was responsible for assisting with the client's cybersecurity rollout, creating instructions and manuals, and downloading Read more
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In the last six months, PCX IT has received overwhelmingly positive feedback from clients across various sectors. Notably, they have been praised for their responsiveness and professionalism, with one client highlighting their 'exceptional project management' and another noting their 'generosity' in volunteering services. Clients reported significant improvements in operational efficiency, such as the successful implementation of tailored VoIP systems and enhanced digital presence. Overall, there were no suggested areas for improvement, underscoring client satisfaction.
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More responsive than most other service providers
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On-demand support available within business hours. Can be used for general helpdesk support, consulting, or administrative assistance for any software or services used by your organization.
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ITS Canada Inc. is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and security solutions. Reviewers unanimously praise their exceptional customer service, immediate response times, and tailored IT solutions, with 100% positive feedback highlighting their proactive approach and reliable 24/7 support. The company is commended for its alignment with client values and effective communication.
The feedback regarding customized support from ITS Canada Inc. is overwhelmingly positive. Clients appreciate the tailored solutions provided for specific IT needs, with one client noting the company's ability to identify and resolve issues promptly. The 24/7 customer support is highlighted as exceptional, with immediate response times reported. Clear communication and regular updates ensure clients feel informed and secure, contributing to overall satisfaction with the services rendered.
ITS Canada provides customized solutions for my specific IT needs, identifies issues and potential threats before they become issues, and resolve my daily IT issues and questions within minutes of making a request. The 24/7 customer support team is truly amazing.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — ITS Canada Inc. provides managed IT services for an accounting and tax services firm. The team handles server, laptop, and website maintenance, protection, backup, testing, and 24/7 support for the Read more
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Recent client feedback highlights ITS Canada Inc.'s exceptional customer support and responsiveness, with clients noting their 24/7 availability and proactive communication. One client praised Fred Turner's meticulous attention to detail and timely project management, stating that he feels supported around the clock. Another client emphasized the company's ability to swiftly resolve IT issues and their customized solutions, which ensure data security and minimize downtime. Overall, sentiment is overwhelmingly positive, with no reported areas for improvement.
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NeoLore provides personalized client workstation and network support solutions backed by comprehensive Management and Support Systems that deliver efficient and cost-effective Information Technology
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F12.net is a Managed IT Services provider offering comprehensive IT Support Services, including IT management, cybersecurity, and cloud solutions. Across their reviews, 100% of clients commend their expertise, responsiveness, and seamless service transitions. Approximately 80% highlight improved efficiency and reduced downtime, with no significant areas for improvement noted.
Clients have consistently praised F12.net for their exceptional teamwork and communication. One client highlighted that 'everyone on their team is great to work with, no exceptions,' reflecting a strong sentiment towards their collaborative approach. Additionally, the management of projects is noted as 'incredible,' with timely deliveries and proactive handling of any issues. Overall, the sentiment around the team is overwhelmingly positive, indicating a strong fit for potential projects.
They’re incredible. Communication is excellent and work is always delivered on time. Everyone on their team is great to work with, no exceptions.
The team has a very high retention rate. I've worked with the same technicians for five years, which is outstanding for their industry, which usually doesn't have a reasonable retention rate. I work with many of them, and they're all excellent.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — F12.net provides managed IT services for a real estate development company. The team handles help desk support, cybersecurity, and remote desktop management and has assisted with a new office Read more
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More responsive than most other service providers
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Generation Technology Solutions is a Managed IT Services provider, specializing in outsourced IT support and IT management. The company receives overwhelmingly positive feedback, with clients praising their responsiveness, technical expertise, and strong customer service. Reviewers consistently highlight their ability to ensure minimal downtime, with around 80% mentioning their effective communication and reliability. Generation Technology Solutions is widely recommended for their proactive approach to IT management.
Clients consistently highlight Generation Technology Solutions' exceptional accessibility and responsiveness. One managing director noted their availability for any issues, stating, 'We can call them at any time and they answer the phone ready to respond.' Additionally, they praised the team's understanding of client needs, emphasizing that 'they understand our needs and respond quickly to problems.' Overall, the sentiment surrounding accessibility is overwhelmingly positive, with no noted areas for improvement.
Generations strength has always been that they are always available to us for any issue that comes up. We can call them at anytime and they answer the phone ready to respond to our requirements. They understand our needs and respond quickly to problems because they understand that we cannot function well without our systems.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Generations Technology Solutions provides managed IT services for a home medical equipment provider. They manage the network infrastructure and individual users as well as any major infrastructure Read more
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More responsive than most other service providers
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GAM Tech is a Managed IT Services provider that offers comprehensive IT support, including network setup, VoIP phone management, and on-site troubleshooting. Their clients, such as coworking spaces, value their responsiveness and expertise, with 100% of reviews highlighting their ability to resolve issues quickly and effectively.
GAM Tech has received positive feedback for their understanding of client needs, particularly highlighted by a PetroChina Canada IT manager who praised their ability to deliver tailored solutions and provide valuable technical advice. Clients noted their commitment to meeting specifications and maintaining strong communication. However, concerns were raised regarding documentation practices and employee turnover. Overall, the sentiment reflects a strong appreciation for GAM Tech's client-centric approach and willingness to foster long-term relationships.
They truly understand our environment and they have great people skills, even if they don’t have the best technical expertise in the country. They understand what I want and deliver exactly what I’m looking for. Their technical advice has helped me maximize the uptime of our network.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — GAM Tech provides comprehensive IT services, setting up infrastructure, managing Internet/Ethernet/VoIP connections, and addressing any IT issues that arise. Read more
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Netcotech is a Managed IT Services provider offering comprehensive IT Support Services, including hardware acquisition, software management, and network reconfiguration. Reviews highlight their exceptional customer service, technical expertise, and reliability, with 100% positive feedback on their responsiveness and problem-solving capabilities, showcasing their effectiveness in delivering seamless IT Management and Outsourced IT Support.
Clients consistently express high satisfaction with Netcotech's expertise, noting their extensive knowledge and quick problem-solving capabilities. One client highlighted that Netcotech's team is 'far more knowledgeable' than previous providers, always providing immediate and accurate answers without needing to research. The effective communication and proactive support contribute to a seamless operational experience, reinforcing the sentiment that Netcotech's knowledgeable staff significantly enhances client confidence and service reliability.
They have enough staff and they’re far more knowledgeable than any other team I’ve worked with. Every time we ask them something, they know exactly what they’re doing and never need to research the answer. Their skill and knowledge-base make them stand out from everyone else.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — Netcotech provides ongoing IT support for a primary care practice. Taking over from an underperforming firm, they reconfigured servers and currently manage all technical support needs. Read more
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Dura Digital is a digital consulting firm specializing in UX design and digital strategy services. Across their reviews, 100% of clients commend their project management capabilities, timely delivery, and the high quality of their design solutions. Clients also appreciate their flexibility and effective communication, though some mention minor administrative issues that have since been resolved.
Dura Digital has received positive feedback regarding their adaptability, with clients noting their responsiveness to feedback and ability to accommodate last-minute changes. One client highlighted their impressive management of the project timeline while effectively incorporating adjustments to designs. Regular virtual meetings ensured that communication was efficient, and Dura Digital was praised for their receptiveness to client needs, which contributed to a successful collaboration and satisfaction with the overall project outcomes.
We met with Dura virtually on a weekly basis to review current and upcoming tasks. Items were delivered on schedule and Dura was extremely receptive to our feedback during designs and reviews, making changes or iterating on alternative designs where we felt adjustments in the concept were needed. They were also extremely accommodating when we requested additional last-minute changes and were able to provide additional concept work beyond the initially requested scope.
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Keeran Networks is an IT managed services company. The Edmonton, Canada-based firm was established in 1999. Their services include IT managed services and IT strategy consulting.
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Microserve Canada, an IT managed services company, was founded in 1987. In Burnaby, Canada and Saanichton, Canada, the team provides IT managed services and cloud consulting & SI.
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Solūt is an IT managed services company. They were launched in 2001 and provide IT managed services and BI & big data consulting & SI.
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Compuvision is an IT managed services company. Established in 1992, the firm focuses on IT managed services and IT strategy consulting.
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Established in 2008, Tier 3 I.T. Solutions, a small IT managed services company, is located in Leduc, Canada. Their services include IT managed services and cloud consulting & SI.
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CBM Office Automation is an Edmonton, Canada-based IT managed services company. Their services include IT managed services and Business Consulting.
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Psilobyte Consulting Corp is an IT managed services company. They provide IT managed services and cloud consulting & SI and were established in 2019.
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Small IT managed services company Syncsys Technology Solutions, is in Edmonton, Canada. Their services include IT managed services and IT strategy consulting.
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IT managed services company ISHAPE TECHNOLOGIES LTD was founded in 2014. The company focuses on IT managed services and IT strategy consulting, and is small.
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Bracer Systems Inc. Is an IT managed services company. The company is headquartered in Nisku, Canada. Their services include IT managed services and Cybersecurity.
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Mtek Digital is an Edmonton, Canada-based IT managed services company. The team focuses on IT managed services and IT strategy consulting.
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IT managed services company SysGen Solutions Group was founded in 1995. The team specializes in IT managed services and IT strategy consulting.
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Established in 1999, Long View Systems is a large cloud consulting & SI company. Their services include cloud consulting & SI and IT managed services.
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Digital Link is an IT managed services company. They are headquartered in Edmonton, Canada. Their team specializes in IT managed services and Digital Strategy.
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Established in 2007, SIRKit is a small Edmonton, Canada-based IT managed services company. Their services include IT managed services and Cybersecurity.
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IT managed services company Shing Digital Inc. Is based in Calgary, Canada and Edmonton, Canada. They focus on IT managed services and Cybersecurity.
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PC Corp - Managed Services, an IT strategy consulting company, specializes in IT strategy consulting and IT managed services. The firm is located in Edmonton, Canada and Calgary, Canada.
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Acrodex, a midsize IT managed services company, is headquartered in Edmonton, Canada and Markham, Canada. Their services include IT managed services and IT strategy consulting.
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Paladin Technologies is an IT managed services company. Launched in 1991, the team provides IT managed services and IT strategy consulting.
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Yellow Pencil, a web development company, is located in Edmonton, Canada and Vancouver, Canada. They specialize in Web Development and IT managed services and were established in 1996.
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CanTech IT Solutions is an IT managed services company. Their team is in St. Albert, Canada and Edmonton, Canada. The firm provides IT managed services and Cybersecurity.
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BinaryLogic Inc. Is a cloud consulting & SI company. Established in 2016, the team specializes in cloud consulting & SI and IT managed services. The firm is headquartered in Edmonton, Canada.
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TRINUS Technologies is a Managed IT Services provider, excelling in IT Management and Support Services for municipal clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting their prompt response and technical expertise. Clients appreciate their efficient remote troubleshooting and personalized service, which ensures minimal downtime and enhanced workflow efficiency.
The reviews indicate a highly accommodating sentiment towards TRINUS Technologies. Clients appreciate their willingness to go above and beyond, with one client noting their readiness to send technicians on-site whenever necessary. Another highlighted their prompt responsiveness, stating that support is available at any hour. The feedback reflects a strong commitment to client satisfaction, emphasizing effective communication and a personal touch, particularly in rural contexts.
TRINUS has been amazing. We have a direct line to our technician and regardless of the hour or day, there’s always someone available. If we drop an e-mail to them with an issue we’re having, they usually respond within the hour. They are generally knowledgable about our systems and programs, but on the off chance they don’t have an answer right away, they’ll do research and come back to us with their findings.
Since we are out in the middle of nowhere, most of the time they are able to do the work remotely. However, if something comes up, they’ve always willing to have someone out here and working on the system immediately. They’re willing to go above and beyond to accommodate.
They’re easy to communicate with and they complete their tasks on schedule. We mostly keep in contact via email and phone, although they’ve also begun implementing an online ticketing system.
They’re easy to get ahold of whenever we have questions or a concern, even after hours or on weekends. As someone who frequently works from home, that accessibility is appreciated.
Reach out to them if there’s something you’re not happy about, especially if it’s a service you’ve paid for. We realized they hadn’t come on site as often as our contract stipulated, so we reminded them about it. They’re very accommodating as long as you communicate.
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IT Managed Services PROJECT HIGHLIGHT
5.0 — TRINUS is responsible for managing the IT services of a local municipal government. They provide all of the computers, laptops, and hardware as well as ongoing customer service. Read more
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Based in Sherwood Park, Canada, Alt-Tech Inc. Is a cloud consulting & SI company. They offer cloud consulting & SI and IT managed services.
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DMS iTech, an IT managed services company, was established in 2008. Located in Edmonton, Canada and Edmonton, Canada, the team specializes in IT managed services and Cybersecurity.
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K2 Networks is an IT strategy consulting company. The firm is in Edmonton, Canada. Their team focuses on IT strategy consulting and Cybersecurity.
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CyberMeteors is a website development firm. Established in 2019, the firm specializes in Web Development and Mobile App Development.
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Martial Technology Inc. Is a Cybersecurity company. They were launched in 2019 and focus on Cybersecurity and IT staff augmentation.
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Netanco Limitée, a Cybersecurity company, was founded in 2019. The team focuses on Cybersecurity and IT managed services and is based in Edmonton, Canada.
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Shah Business Consultants Ltd., an IT strategy consulting company, is located in Edmonton, Canada. The team provides IT strategy consulting and Cybersecurity.
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SEO services firm AlphaIT Ltd was founded in 2019. The team specializes in Search Engine Optimization and Advertising and is located in Edmonton, Canada.
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LegacyX Software Inc, a custom software development firm, was launched in 2009. The agency offers Custom Software Development and IT managed services, and is small.
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IT managed services company 4GoodHosting.com was established in 2002. The team focuses on IT managed services and Web Development.
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Launched in 2017, Reliability Technology Solutions, a small IT managed services company, is located in Sherwood Park, Canada. Their team focuses on IT managed services and IT strategy consulting.
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Established in 2006, Attain Solutions Inc is a small software development company. Their services include Custom Software Development and cloud consulting & SI.
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Launched in 2010, Intellitive Solutions Inc. Is a software development company. The team specializes in Custom Software Development and Web Development and is based in Edmonton, Canada.
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Gracey's Ranch is an IT managed services company. The Calmar, Canada-based firm provides IT managed services and IT strategy consulting.
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BubbleUP Marketing Corp is an Edmonton, Canada-based Digital Strategy company. Their services include Digital Strategy and Logo.
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Xit99 Corporation, an IT strategy consulting company, provides IT strategy consulting and cloud consulting & SI. The company is in Sherwood Park, Canada.
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Headquartered in Cheyenne, Wyoming and Parkland County, Canada, Penney Technology Solutions is an IT managed services company. The team focuses on IT managed services and IT strategy consulting.
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Gnapi Technologies is an Application Testing company. They are headquartered in Edmonton, Canada. Their team specializes in Application Testing and IT strategy consulting.
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PCe Solutions is an IT Managed Services provider offering comprehensive IT support and outsourced IT management, including server updates, system backups, and troubleshooting. With an impressive client satisfaction rate, 100% of reviews highlight their swift response time and up-to-date technology expertise. Clients appreciate their reliable communication and proactive IT solutions, ensuring seamless operations in critical situations.
IT Managed Services PROJECT HIGHLIGHT
5.0 — PCe Solutions manages all IT services, from network maintenance and system updates to mitigating technical issues. They’re currently setting up six new computers and are installing new software. Read more
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ARC Business Solutions Inc., an ECM consulting and SI company, is in Edmonton, Canada. Their services include ECM consulting and SI and IT managed services.
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Direct Tec is an IT managed services company launched in 2006. Located in Calgary, Canada and Edmonton, Canada, the team offers IT managed services and IT strategy consulting.
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IT managed services company Vanguard Tech Services Inc. Was launched in 1989. The company provides IT managed services and cloud consulting & SI.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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