Free Shipping or $2.99? Small Gaps in Delivery Costs Matter
Should businesses consider offering free shipping if they don't already or consider building shipping costs into products' prices to maintain profits?
Articles By Riley Panko
Package Theft Statistics: How to Protect Your Packages
More than half of online shoppers (51%) did not receive at least one package they ordered in a span of six months in 2019. How can consumers protect their...
How Consumer Hunger for Two-Day Delivery Impacts Businesses
Amazon and other e-commerce giants are shortening consumers' expectations for when a package should be delivered. How can smaller retailers keep up?
The Impact of Robocalls on Business Phone Communication
As robocallers use increasingly sophisticated scams to trick people, how can legitimate businesses ensure customers know their calls are real and...
Small Business Outsourcing Statistics in 2019
More than half of small businesses (52%) planned to outsource a business process in 2019, primarily to increase efficiency and available expertise. These...
How Businesses Should Set Up Their IVR Menu
Businesses should only use phone menus when appropriate, keep them efficient, and always include the option to speak to a human to minimize customer...
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Free Shipping or $2.99? Small Gaps in Delivery Costs Matter
Should businesses consider offering free shipping if they don't already or consider building shipping costs into products' prices to maintain profits?
Package Theft Statistics: How to Protect Your Packages
More than half of online shoppers (51%) did not receive at least one package they ordered in a span of six months in 2019. How can consumers protect their...
How Consumer Hunger for Two-Day Delivery Impacts Businesses
Amazon and other e-commerce giants are shortening consumers' expectations for when a package should be delivered. How can smaller retailers keep up?
The Impact of Robocalls on Business Phone Communication
As robocallers use increasingly sophisticated scams to trick people, how can legitimate businesses ensure customers know their calls are real and...
Small Business Outsourcing Statistics in 2019
More than half of small businesses (52%) planned to outsource a business process in 2019, primarily to increase efficiency and available expertise. These...
How Businesses Should Set Up Their IVR Menu
Businesses should only use phone menus when appropriate, keep them efficient, and always include the option to speak to a human to minimize customer...
5 Ways Businesses Can Improve Telephone Customer Service
The phone remains a critical customer communication channel. Customers value efficiency and find hold times frustrating when they call a business. What...
Why Small Businesses Lack Accounting Resources
Clutch's survey analyzes the resources small businesses use to manage their finances. Data reveals that these businesses may not be seeking out the...
Should Your Small Business Invest in a Mobile App?
Mobile apps offer valuable marketing opportunities for small businesses, but small business app growth has stagnated, according to our new survey.
How Much Does It Cost to Develop an App: 2017 Survey
Clutch surveyed 102 app development companies to determine the cost to develop an app. Through the data and expert interviews, we help illuminate...
Infographic: Is your data secure? #WorldBackupDay
Social Media for Small Business: 2017 Survey
Clutch is here with data-driven findings and expert analysis, offering tips to help small businesses increase their social media prowess.
Amazon Web Services vs. Google Cloud Platform vs. Microsoft Azure
So, your business needs a cloud platform. Given how the ‘Big Three’ – Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) –...
Selecting Your Cloud Storage Provider
Cloud storage seems ubiquitous these days. However, in 2015, Clutch found that 48% of small businesses do not use a cloud storage service....
Online Advertising and User Experience
Our recent User Experience Consumer Survey (a;Brave UX collaboration) found that 72% of heavy Internet users – defined as those who use the Internet...
2016 Cloud Hosting Survey
A survey of small businesses that use cloud hosting reveals cloud hosting trends in 2016.
Interview with Corey Northcutt of Northcutt
Clutch spoke with Corey Northcutt, CEO of online marketing agency Northcutt, about the results of our Enterprise Marketing Survey 2016.