Home Inbound Voice Services South Africa Johannesburg

Top Inbound Call Center Services in Johannesburg

Ratings Updated: April 4, 2026

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3 Leaders 10 Contenders

13 Companies

Country: South Africa

City: Johannesburg

List of the Top Johannesburg Inbound Call Centers Services

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Afrishore BPO

5.0 3 reviews

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$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Services provided

50% Call Center Services

35% Customer Service Outsourcing

10% Accounting +1 service

5% Marketing Strategy

Afrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.

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Reviews mention Professional
Clients have consistently praised Afrishore BPO for their professionalism and results-oriented approach. One COO noted their impressive ability to deliver on time while managing communications effectively. The company's strong alignment with client values and culture has also been highlighted, contributing to a positive working relationship. Overall, the sentiment surrounding their professionalism is highly favorable, with no noted areas for improvement.

Sales Outsourcing & Lead Generation for Data Science Company

5.0 Mar 6, 2026

We were impressed with Afrishore BPO’s professionalism and results-oriented approach.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, Afrishore BPO has received positive client feedback highlighting their professionalism, strong communication, and results-oriented approach. Clients noted significant improvements in lead contact rates and customer retention, with one praising their exceptional service and cultural alignment. The team consistently met project deadlines and adapted to evolving requirements, with no reported areas for improvement. Overall, the sentiment is highly favorable, indicating a strong fit for various business needs.
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Industry Experience

Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketing

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South Africa (1) United States (1) England (1)

This provider is fluent in 6 languages:

English

French

Portuguese

German

Italian

Dutch

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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2 services

20% Sales Outsourcing

10% Transcription

Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

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Reviews mention Efficient
Clients have consistently praised Quantanite for their efficiency in handling receipt transcription projects. One client noted that Quantanite 'works quickly and with efficiency,' consistently meeting or exceeding expectations. Another highlighted their capability to complete 'repetitive technical tasks at scale,' showcasing their effectiveness in managing large workloads. Overall, the sentiment regarding efficiency is highly positive, with clients expressing satisfaction in both the speed and quality of work provided.

Transcription for Receipt Scanning Software Provider

5.0 Mar 10, 2021

The quality of Quantanite's work is high. They consistently met or exceeded our expectations. They work quickly and with efficiency. Quantanite is good at completing repetitive technical tasks at scale. They have proven their capabilities to us.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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Sandton, South Africa

1 Wedgewood Link Road
Sandton, South Africa 2191
201 - 250

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VA Connect

4.8 11 reviews

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

VA Connect is a virtual assistance company specializing in administrative, operational, and recruitment support. Feedback from clients indicates a high level of professionalism and efficient project management, with 100% of reviews highlighting timely deliverables and strong communication. The company is praised for its ability to match skilled assistants to client needs, facilitating smooth integration and contributing to business growth.

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Reviews mention Exceptional results
Clients have reported exceptional results from VA Connect, highlighting the professionalism and reliability of their services. One client emphasized the seamless integration of their assistant into complex workflows, enabling consistent on-time project execution and enhanced operational efficiency. Key achievements included the creation of structured systems and actionable insights that informed critical business decisions. Overall, clients expressed high satisfaction with the support provided, noting its significant impact on their ability to focus on strategic growth opportunities.

Back Office Outsourcing for Tech Advisory & Development Firm

5.0 Jul 3, 2024

We managed to hire a great Marketing Associate and Senior Developer. VA Connect was very responsive, and they supplied us with CVs until we found that perfect fit. As a UK-based business, we could hire employees that have been prescreened in South Africa.
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Virtual Assistant Services FinTech Company

4.0 Dec 15, 2025

Some key achievements include introducing consistent operational systems, streamlining workflows, producing actionable research insights, creating repeatable playbooks, building all Notion bucket boards and spreadsheet trackers, supporting projects that achieved key business outcomes, and ensuring reliable execution across all ventures. Throughout, her focus has been on reliability, quality, and creating structure around all initiatives so that I can focus on high-impact decisions, while having the operational support needed to grow my brand and businesses in a sustainable way. Overall, Bev’s support has enabled me to focus on high-impact decisions while ensuring my businesses operate efficiently, systematically, and sustainably.
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2 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of VA Connect reflect a strong positive sentiment, highlighting their professionalism, effective communication, and ability to understand client needs. Clients noted the impressive quality of virtual assistants, timely deliverables, and smooth onboarding processes. Specific feedback included successful candidate pipeline management for recruitment and enhanced operational efficiency in multiple ventures. Overall, clients expressed high satisfaction with VA Connect's services, with no significant areas for improvement identified.
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South Africa (3) Kenya (1) United Arab Emirates (1) England (1)

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Review Rating from Clients

4.8/5.0

Quality

4.5

Schedule

4.8

Cost

4.5

Willing to Refer

4.5

Clients in Midrand commend VA Connect for their expert remote executive support, excelling in calendar management, logistics, and high-level event execution. Their team’s proactive approach and seamless integration ensure improved efficiency, stakeholder satisfaction, and a strong alignment with client company cultures.
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DSG

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Services provided

40% Customer Service Outsourcing

20% Back Office Outsourcing

20% E-Commerce Development +2 services

10% Call Center Services

10% Web Design

Launched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
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More responsive than most other service providers

DSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Johannesburg, South Africa

158 Jan Smuts Avenue
Johannesburg, South Africa 2196
251 - 300

0117597000

Johannesburg, South Africa

9 Ntemi Piliso
Johannesburg, South Africa 2048
251 - 300

0117597000

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CCI Global

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Sandton, South Africa

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Launched in 2006, CCI Global is a large Back Office Outsourcing company. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Sandton, South Africa

6 Gwen Lane
Sandton, South Africa 2031
2001 - 5000

0312861600

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Telecommunications Academy TA ABC telecommunications

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Johannesburg, South Africa

Services provided

80% Call Center Services

20% Corporate Training & Coaching

Telecommunications Academy TA ABC telecommunications is a Bluff, South Africa-based call center company. They provide Call Center Services and Corporate Training & Coaching.
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Johannesburg, South Africa

16 York Street
Johannesburg, South Africa 2198
2 - 5

+270106797890

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IntelliBPO

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Johannesburg, South Africa

Services provided

100% Customer Service Outsourcing

IntelliBPO is a midsize Customer Service Outsourcing company. Founded in 2017, the team focuses on Customer Service Outsourcing.
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iContact BPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

IContact BPO is a call center company. Headquartered in Randburg, South Africa, the team focuses on Call Center Services and Back Office Outsourcing.
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illation

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Midrand, South Africa

Services provided

35% Call Center Services

35% IT Strategy Consulting

30% Cloud Consulting & SI

Launched in 2018, illation is an IT strategy consulting company. Located in Midrand, South Africa, the team specializes in IT strategy consulting and Call Center Services.
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Skytrax Accounting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Johannesburg, South Africa

Services provided

50% Accounting

20% Call Center Services

10% Back Office Outsourcing +2 services

10% HR Consulting

10% HR Outsourcing

Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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VirtuCall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Small call center company and Customer Service Outsourcing company VirtuCall, is based in Pretoria, South Africa. The team specializes in Call Center Services and Customer Service Outsourcing.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Services provided

45% Back Office Outsourcing

25% Transcription

10% Call Center Services +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Sandton, South Africa

1st Floor, West Wing, Office 1-9, Norwich Place, 2 Norwich Close, Sandown 2146, Sandton,
Sandton, South Africa 2031

27.10.591.2272

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Thetha Connect

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Services provided

50% Back Office Outsourcing

50% Call Center Services

Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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Pretoria, South Africa

84 Glenwood Rd, Lynnwood Glen
Pretoria, South Africa 0081

+27 87 135 0138

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Quantanite

2 VA Connect

3 Afrishore BPO

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 3 Johannesburg Inbound Call Centers Services

Quantanite

$1,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Ability to deliver

30.3/40.0

15.6/20 Reviews

7.6/10 Clients & Experience

7.1/10 Market Presence

Service focus

120% Inbound Voice Services

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VA Connect

Undisclosed

Undisclosed

50 - 249

Sandton, South Africa

Ability to deliver

24.3/40.0

17.4/20 Reviews

1/10 Clients & Experience

5.9/10 Market Presence

Service focus

150% Inbound Voice Services

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Afrishore BPO

$5,000+

< $25 / hr

250 - 999

Sandton, South Africa

Ability to deliver

23.4/40.0

17.6/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

220% Inbound Voice Services

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DSG

$1,000+

< $25 / hr

250 - 999

Johannesburg, South Africa

Ability to deliver

15.5/40.0

0/20 Reviews

8.9/10 Clients & Experience

6.6/10 Market Presence

Service focus

110% Inbound Voice Services

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CCI Global

Undisclosed

Undisclosed

10,000+

Sandton, South Africa

Ability to deliver

5.9/40.0

0/20 Reviews

0/10 Clients & Experience

5.9/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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Telecommunications Academy TA ABC telecommunications

$1,000+

< $25 / hr

10 - 49

Johannesburg, South Africa

Ability to deliver

4.7/40.0

0/20 Reviews

0.7/10 Clients & Experience

4/10 Market Presence

Service focus

240% Inbound Voice Services

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IntelliBPO

$5,000+

< $25 / hr

50 - 249

Johannesburg, South Africa

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

200% Inbound Voice Services

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iContact BPO

Undisclosed

Undisclosed

1,000 - 9,999

Randburg, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

125% Inbound Voice Services

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illation

Undisclosed

Undisclosed

10 - 49

Midrand, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

105% Inbound Voice Services

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Skytrax Accounting

Undisclosed

Undisclosed

2 - 9

Johannesburg, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Inbound Voice Services

40% Other

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VirtuCall

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

250% Inbound Voice Services

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Integreon

$5,000+

< $25 / hr

1,000 - 9,999

Sandton, South Africa

Ability to deliver

6.6/40.0

0/20 Reviews

0/10 Clients & Experience

6.6/10 Market Presence

Service focus

50% Inbound Voice Services

50% Other

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Thetha Connect

Undisclosed

Undisclosed

2 - 9

Pretoria, South Africa

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

150% Inbound Voice Services

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Top Inbound Call Center Services in Johannesburg

List of the Top Johannesburg Inbound Call Centers Services

Reviews mention Professional

Sales Outsourcing & Lead Generation for Data Science Company

Reviewed 3 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviews mention Efficient

Transcription for Receipt Scanning Software Provider

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceptional results

Back Office Outsourcing for Tech Advisory & Development Firm

Virtual Assistant Services FinTech Company

Reviewed 4 times in the past 6 months

DSG is very responsive

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List of the Top 3 Johannesburg Inbound Call Centers Services