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Top Customer Support Services in Sweden

Ratings Updated: April 2, 2026
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1 Leaders 15 Contenders

17 Companies

Country: Sweden
Services: Customer Service Outsourcing

List of the Top Sweden Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Sweden

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Efficient

    Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.

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    • Call Center Services for Automotive Company
      5.0 Jun 27, 2024

      What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.

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    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.

      Read Full Review
    Read All Reviews
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Top Customer Service Logotype

    Top Customer Service

    5.0 67 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Sweden

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services

    Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

    See all 67 projects
    25 of 25 Customer Service Outsourcing reviews are 5 stars
    16 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Back-Office Support for Protection Agency

    5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
    Read 25 Reviews

    Industry Experience

    Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.

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    Select Industry to see insights

    Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Nordicom AB Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Örebro, Sweden

    Services provided

    70% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +1 service
    10% Sales Outsourcing

    Nordicom AB provides comprehensive IT consulting services, specializing in digitalization and administrative task management to enhance operational efficiency. Reviews highlight their methodical approach, personal service, and effective project management, resulting in significant time savings and improved customer satisfaction. Clients appreciate their thorough understanding of business needs and the fast, efficient execution of tasks.

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  • Loyalty Nordic Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Solna, Sweden

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Loyalty Nordic is a call center company and Customer Service Outsourcing company. Established in 2016, the agency provides Call Center Services and Customer Service Outsourcing.

    Read more
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  • Online Fulfillment Sverige AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lund, Sweden

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Sales Outsourcing

    Online Fulfillment Sverige AB is a Lund, Sweden-based answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1993.

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  • Releasy Customer Management Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Solna, Sweden

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    20% AI Development +1 service
    20% Sales Outsourcing

    Established in 2007, Releasy Customer Management is a midsize call center company. Their services include Call Center Services and Artificial Intelligence.

    Read more
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  • Samres AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Lund, Sweden

    Services provided

    30% Customer Service Outsourcing
    40% Logistics & Supply Chain Consulting
    30% Call Center Services

    Launched in 1994, Samres AB is a midsize Logistics & Supply Chain Consulting company. Their services include Logistics & Supply Chain Consulting and Call Center Services.

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  • Welcome Online AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Gothenburg, Sweden

    Services provided

    40% Customer Service Outsourcing
    60% Call Center Services

    Established in 2014, Welcome Online AB is a call center. Based in Gothenburg, Sweden, the team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • Quality Call Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Stockholm, Sweden

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Founded in 2019, Quality Call is a telephone answering service. The team specializes in Call Center Services and Customer Service Outsourcing.

    Read more
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  • K2C In Sweden AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Helsingborg, Sweden

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Sales Outsourcing

    K2C In Sweden AB is an answering service. The midsize Helsingborg, Sweden-based team specializes in Call Center Services and Customer Service Outsourcing. The agency was founded in 2009.

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  • H1 Communication AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    OEstersund, Sweden

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2 services
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    H1 Communication AB is a midsize OEstersund, Sweden-based answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
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  • Allsite Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Vaestra Froelunda, Sweden

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Allsite is a call center company founded in 2000. The team specializes in Call Center Services and Customer Service Outsourcing.

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  • Pec Sweden AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kristinehamn, Sweden

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Pec Sweden AB is a telephone answering service. Headquartered in Kristinehamn, Sweden, the team provides Call Center Services and Customer Service Outsourcing.

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  • Callsign Consulting Sverige AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Gothenburg, Sweden

    Services provided

    16% Customer Service Outsourcing
    30% Corporate Training & Coaching
    30% Marketing Strategy +1 service
    24% Call Center Services

    Callsign Consulting Sverige AB is a Corporate Training & Coaching company. Located in Gothenburg, Sweden, the team provides Corporate Training & Coaching and Marketing Strategy.

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  • Transcom Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Örebro, Sweden

    Services provided

    20% Customer Service Outsourcing
    65% Call Center Services
    15% Sales Outsourcing

    Transcom is a large telephone answering service located in Örebro, Sweden and Bacolod, Philippines. Their services include Call Center Services and Customer Service Outsourcing.

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  • FIXATE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Öckerö, Sweden

    Services provided

    25% Customer Service Outsourcing
    45% IT Managed Services
    15% Business Consulting +2 services
    10% Back Office Outsourcing
    5% IT Strategy Consulting

    FIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.

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    Öckerö, Sweden

    Almelunden
    Öckerö, Sweden 475 32

    2 - 5

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  • Respond4you Ab Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Borlaenge, Sweden

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Founded in 2005, Respond4you Ab is a phone answering service. The firm offers Call Center Services and Customer Service Outsourcing, and is small.

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    Borlaenge, Sweden

    Jussi Björlings väg
    Borlaenge, Sweden 784 32 B

    See All Locations (3)
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  • CRINSO Sweden AB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    Freelancer
    Malmö, Sweden

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Accounting +1 service
    20% Social Media Marketing

    CRINSO Sweden AB, a Back Office Outsourcing company, is headquartered in Malmö, Sweden. Their services include Back Office Outsourcing and Social Media Marketing.

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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Stockholm, Sweden

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Stockholm, Sweden

    Solna Torg 19, 171 45 Solna, Stockholm
    Stockholm, Sweden 171 45

    1001 - 2000

    +46 8 5010 4000

    See All Locations (52)
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1 Nordicom AB

List of the Top 1 Sweden Customer Support Companies

  1. Nordicom AB Logotype

    Nordicom AB

    Undisclosed
    Undisclosed
    10 - 49
    Örebro, Sweden

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    30% Other
    View Profile Visit Website
  2. Loyalty Nordic Logotype

    Loyalty Nordic

    Undisclosed
    Undisclosed
    250 - 999
    Solna, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  3. Online Fulfillment Sverige AB Logotype

    Online Fulfillment Sverige AB

    Undisclosed
    Undisclosed
    50 - 249
    Lund, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Other
    View Profile Visit Website
  4. Releasy Customer Management Logotype

    Releasy Customer Management

    Undisclosed
    Undisclosed
    250 - 999
    Solna, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  5. Samres AB Logotype

    Samres AB

    Undisclosed
    Undisclosed
    50 - 249
    Lund, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  6. Welcome Online AB Logotype

    Welcome Online AB

    Undisclosed
    Undisclosed
    2 - 9
    Gothenburg, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Other
    View Profile Visit Website
  7. Quality Call Logotype

    Quality Call

    Undisclosed
    Undisclosed
    2 - 9
    Stockholm, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  8. K2C In Sweden AB Logotype

    K2C In Sweden AB

    Undisclosed
    Undisclosed
    50 - 249
    Helsingborg, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  9. H1 Communication AB Logotype

    H1 Communication AB

    Undisclosed
    Undisclosed
    50 - 249
    OEstersund, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  10. Allsite Logotype

    Allsite

    Undisclosed
    Undisclosed
    2 - 9
    Vaestra Froelunda, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  11. Pec Sweden AB Logotype

    Pec Sweden AB

    Undisclosed
    Undisclosed
    10 - 49
    Kristinehamn, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  12. Callsign Consulting Sverige AB Logotype

    Callsign Consulting Sverige AB

    Undisclosed
    Undisclosed
    10 - 49
    Gothenburg, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    16% Customer Service Outsourcing
    84% Other
    View Profile Visit Website
  13. Transcom Logotype

    Transcom

    $1,000+
    < $25 / hr
    10,000+
    Örebro, Sweden

    Ability to deliver

    6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  14. FIXATE Logotype

    FIXATE

    Undisclosed
    Undisclosed
    10 - 49
    Öckerö, Sweden

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  15. Respond4you Ab Logotype

    Respond4you Ab

    Undisclosed
    Undisclosed
    10 - 49
    Borlaenge, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  16. CRINSO Sweden AB Logotype

    CRINSO Sweden AB

    Undisclosed
    Undisclosed
    Freelancer
    Malmö, Sweden

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website

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