Leave a Review For Providers 0 0
  • Post a Project
Home Inbound Voice Services Surveys Companies Romania

Top Survey Companies in Romania

Ratings Updated: April 24, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust
Get Matched

1 Leaders 7 Contenders

8 Companies

Country: Romania
Outbound Services: Customer Surveys & Market Research Calls

List of the Top Romania Survey Services

  • Valoris Center Logotype

    4.9 14 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1
    15% CRM Consulting and SI

    Focus Areas

    50% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 14 projects

    Reviews mention Reliable

    Clients consistently describe Valoris Center as a reliable partner, highlighting their ability to deliver on time and meet expectations. One client noted, 'Valoris' team consistently provided stable and reliable service,' while another remarked on their resilience during challenges. Metrics such as a 95% achievement in SLA performance and a 92% customer satisfaction score further underscore their reliability. Overall, the sentiment reflects strong trust in Valoris Center's commitment to maintaining high service standards.
    • BPO for Automobile Importer And Distribution Company
      5.0 Jan 13, 2023

      Valoris Center is an excellent and reliable partner to work with in achieving these objectives. Moreover, the lead evaluation service provided by Valoris significantly increases the quality of the leads we submit to our dealers to be converted in sales. We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms.

      Read Full Review
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business. Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised.

      Read Full Review
    Read All Reviews
    1 of 2 reviews are 5 stars
    2 new reviews for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews of Valoris Center reflect a positive overall sentiment, highlighting their strong customer support and effective project management. Clients praised their punctuality and responsiveness, noting impressive metrics such as CSAT and SLA delivery rates. Specific feedback included appreciation for their proactive approach and flexibility in understanding business needs. However, minor suggestions for improvement were made regarding ticket distribution processes. Overall, Valoris Center is seen as a reliable partner with a good cultural fit and value for cost.
    Read 2 Recent Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across various industries, notably in financial services, retail, eCommerce, automotive, and business services. Clients commend their proactive customer service, flexible approach, and commitment to customer satisfaction. Positive sentiments highlight high performance metrics, such as SLA achievement and customer satisfaction scores. The provider's ability to enhance customer engagement and adapt to industry-specific needs positions them as a strong partner, particularly for organizations in finance, retail, and customer-centric sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • InfraWeb Manage Services Provider Logotype

    Not yet reviewed

    Verified
    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    30% Customer Surveys & Market Research Calls
    30% Third party verification
    20% B2C Telemarketing & telesales +1
    20% Collections Recovery Services

    Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service

    Read more

    More responsive than most other service providers

    InfraWeb Manage Services Provider is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Mercatus Logotype

    4.8 22 reviews
    Verified
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    15% Customer Surveys & Market Research Calls
    45% B2C Telemarketing & telesales
    30% Third party verification +1
    10% Collections Recovery Services

    Mercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.

    See all 22 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Mercatus indicate a generally positive sentiment, particularly regarding their effectiveness in lead generation and outreach campaigns. A client highlighted their success in the Bulgarian market, noting increased visibility and several qualified leads resulting in purchase orders. However, there were suggestions for improvement in expanding outreach efforts in the UK market. Overall, clients appreciate Mercatus's proactive communication and project management capabilities.
    Read 1 Recent Review

    Industry Experience

    Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.

    Read All Reviews

    Select Industry to see insights

    Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial services

    More responsive than most other service providers

    Mercatus is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    București, Romania

    Calea Mosilor 25
    București, Romania 030167

    10 - 15

    +359 888 290 100

    See All Locations (2)
    View Profile Visit Website

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • World Performance Group Srl Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    67% Call Center Services
    20% Customer Service Outsourcing
    10% Sales Outsourcing +1
    3% Market Research

    Focus Areas

    20% Customer Surveys & Market Research Calls
    70% B2C Telemarketing & telesales
    10% Collections Recovery Services

    World Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • InfraWeb MSP Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Services provided

    85% Call Center Services
    15% Customer Service Outsourcing

    Focus Areas

    40% Customer Surveys & Market Research Calls
    30% B2C Telemarketing & telesales
    30% Third party verification

    Answering service company InfraWeb MSP is based in București, Romania. They offer Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • AktivCalls Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    25% Call Center Services
    20% Customer Service Outsourcing
    20% HR Consulting +3
    15% Back Office Outsourcing
    10% Sales Outsourcing
    10% Translation

    Focus Areas

    25% Customer Surveys & Market Research Calls
    38% B2C Telemarketing & telesales
    37% Collections Recovery Services

    AktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Bitech Company Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    20% CRM Consulting and SI +3
    20% IT Managed Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    25% Customer Surveys & Market Research Calls
    50% B2C Telemarketing & telesales
    25% Collections Recovery Services

    Bitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.

    Read more
    View Profile
  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Services provided

    23% Call Center Services
    33% Customer Service Outsourcing
    15% Sales Outsourcing +17
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Focus Areas

    10% Customer Surveys & Market Research Calls
    80% B2C Telemarketing & telesales
    10% Collections Recovery Services

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    București, Romania

    63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
    București, Romania

    2001 - 5000

    40374155600

    See All Locations (52)
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Valoris Center

List of the Top 1 Romania Survey Services

  1. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    50% Customer Surveys & Market Research Calls
    50% Other
    View Profile Visit Website
  2. World Performance Group Srl Logotype

    World Performance Group Srl

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    4/10 Market Presence

    Service focus

    67% Call Center Services
    20% Customer Surveys & Market Research Calls
    33% Other
    View Profile Visit Website
  3. InfraWeb Manage Services Provider Logotype

    InfraWeb Manage Services Provider

    $1,000+
    Undisclosed
    50 - 249
    București, Romania

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    85% Call Center Services
    30% Customer Surveys & Market Research Calls
    15% Other
    View Profile Visit Website
  4. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Ability to deliver

    32.3/40.0
    16.8/20 Reviews
    9.8/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    15% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  5. InfraWeb MSP Logotype

    InfraWeb MSP

    Undisclosed
    Undisclosed
    2 - 9
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    85% Call Center Services
    40% Customer Surveys & Market Research Calls
    15% Other
    View Profile Visit Website
  6. AktivCalls Logotype

    AktivCalls

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Customer Surveys & Market Research Calls
    75% Other
    View Profile Visit Website
  7. Bitech Company Logotype

    Bitech Company

    $1,000+
    $25 - $49 / hr
    250 - 999
    București, Romania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    25% Customer Surveys & Market Research Calls
    90% Other
    View Profile Visit Website
  8. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    București, Romania

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    23% Call Center Services
    10% Customer Surveys & Market Research Calls
    77% Other
    View Profile Visit Website

Get personalized agency matches based on your project goals.