Top Collections Agencies in Bucharest
8 Companies
List of the Top Bucharest Debt Collection Services
Sponsored
-
Mercatus
VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$5,000+< $25 / hr50 - 249București, RomaniaServices provided
10% Call Center Services50% Customer Service Outsourcing20% Sales Outsourcing +210% Back Office Outsourcing10% IT Staff AugmentationFocus Areas
10% Collections Recovery Services45% B2C Telemarketing & telesales30% Third party verification +115% Customer Surveys & Market Research CallsSee all 22 projectsMercatus is a company specializing in Contact Center Services, providing Customer Support Services, Inbound Call Center, and Telephonic Support. The overall feedback from their reviews is predominantly positive, with 75% of clients appreciating their organizational skills, responsiveness, and ability to deliver on time. However, some reviews pointed out areas for improvement in targeted lead generation campaigns.
Industry Experience
Mercatus demonstrates strong expertise in lead generation across diverse industries including Consulting, IT Services, Engineering, Retail, Software, Consumer Products, Construction, and Financial Services. Clients commend their effective communication, project management, and ability to adapt to specific industry needs. Overall sentiment is positive, with notable success in enhancing sales pipelines and client engagement, particularly in IT and Consulting. Potential clients in these sectors may find Mercatus to be a suitable partner for their lead generation and outreach initiatives.
Read All ReviewsSelect Industry to see insights
Information technology Consulting IT Services Engineering Retail Software Consumer Products Construction Manufacturing Human Resources Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchMercatus is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 Bucharest-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in BucharestRead Similar ReviewsBucharest-based Call Center Services project highlight
Customer Experience Support for Fashion E-Commerce Firm
5.0 — Mercatus is helping a fashion e-commerce company provide a great customer experience to their customers and visitors. Their CX agents support the end customers in finding solutions to their Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Romanian fashion e-commerce client praises Mercatus for their organized team, quick communication, and effective customer support solutions for the Bulgarian market. They excel in enhancing online shopping experiences, providing detailed reports, and handling complex customer interactions smoothly.Read Local ReviewsWas this helpful?
-
$1,000+Undisclosed50 - 249București, Romania
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
20% Collections Recovery Services30% Customer Surveys & Market Research Calls30% Third party verification +120% B2C Telemarketing & telesalesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
Read more -
UndisclosedUndisclosed10,000+București, Romania
Services provided
23% Call Center Services33% Customer Service Outsourcing15% Sales Outsourcing +175% Back Office Outsourcing5% Business Consulting5% Finance & Accounting Outsourcing (FAO)1% AI Development1% BI & Big Data Consulting & SI1% CRM Consulting and SI1% Custom Software Development1% Digital Strategy1% Graphic Design1% HR Consulting1% Mobile App Development1% Transcription1% Translation1% UX/UI Design1% Unified Communications Consulting & SI1% Web Design1% Web DevelopmentFocus Areas
10% Collections Recovery Services80% B2C Telemarketing & telesales10% Customer Surveys & Market Research CallsWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
Read moreSee All Locations (52)București, Romania
63-69, Str Dr. Iacob Felix, Premium Plaza Building, second floor, sector 1 – 011033, Bucharest
București, Romania2001 - 5000
40374155600
Was this helpful?
-
$5,000+< $25 / hr50 - 249București, Romania
Services provided
67% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +13% Market ResearchFocus Areas
10% Collections Recovery Services70% B2C Telemarketing & telesales20% Customer Surveys & Market Research CallsWorld Performance Group Srl is a call center company. They were established in 2012 and provide Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Services provided
60% Call Center Services20% Social Media Marketing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
60% Collections Recovery Services40% B2C Telemarketing & telesalesLarge call center Competence Call Center, is based in București, Romania and Brașov, Romania. Their services include Call Center Services and Social Media Marketing.
Read more -
$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
25% Call Center Services20% Customer Service Outsourcing20% HR Consulting +315% Back Office Outsourcing10% Sales Outsourcing10% TranslationFocus Areas
37% Collections Recovery Services38% B2C Telemarketing & telesales25% Customer Surveys & Market Research CallsAktivCalls is a call center company. They are headquartered in București, Romania and have midsize team. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
20% Call Center Services25% Back Office Outsourcing25% CRM Consulting and SI +215% Customer Service Outsourcing15% Sales OutsourcingFocus Areas
50% Collections Recovery Services50% B2C Telemarketing & telesalesCALLITY is a Back Office Outsourcing company. Their midsize team is based in București, Romania. Their services include Back Office Outsourcing and CRM consulting and SI.
Read more -
$1,000+$25 - $49 / hr250 - 999București, Romania
Services provided
10% Call Center Services30% Back Office Outsourcing20% CRM Consulting and SI +320% IT Managed Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
25% Collections Recovery Services50% B2C Telemarketing & telesales25% Customer Surveys & Market Research CallsBitech Company is a Back Office Outsourcing company. The team is headquartered in București, Romania, and their services include Back Office Outsourcing and CRM consulting and SI.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesWhy Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 1 Bucharest Debt Collection Services
-
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
32.3/40.016.8/20 Reviews9.8/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services10% Collections Recovery Services90% Other -
UndisclosedUndisclosed10,000+București, Romania
Ability to deliver
7.2/40.00/20 Reviews0/10 Clients & Experience7.2/10 Market PresenceService focus
23% Call Center Services10% Collections Recovery Services77% Other -
$1,000+Undisclosed50 - 249București, Romania
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
85% Call Center Services20% Collections Recovery Services15% Other -
$5,000+< $25 / hr50 - 249București, Romania
Ability to deliver
5.8/40.00/20 Reviews1.8/10 Clients & Experience4/10 Market PresenceService focus
67% Call Center Services10% Collections Recovery Services33% Other -
$1,000+$25 - $49 / hr1,000 - 9,999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services60% Collections Recovery Services40% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services37% Collections Recovery Services75% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Collections Recovery Services80% Other -
$1,000+$25 - $49 / hr250 - 999București, Romania
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services25% Collections Recovery Services90% Other
Get personalized agency matches based on your project goals.